24 Health Care jobs in Lake Wales

Position Details

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Level 2 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.

Lakeland Regional Health is currently seeking motivated individuals to join our team in various entry-level positions. Whether you're starting your career in healthcare or seeking new opportunities to make a difference, we have roles available across our primary and specialty clinics, urgent care centers, and upcoming standalone Emergency Department. With over 7,000 employees, Lakeland Regional Health offers a supportive work environment where you can thrive and grow professionally.

Active - Benefit Eligible and Accrues Time Off

Work Hours per Biweekly Pay Period: 72.00
Shift : 12 Hour Day Shift
Location : 1324 Lakeland Hills Blvd Lakeland, FL
Pay Rate : Min $16.11 Mid $17.24Position Summary

Responsible to the Team Leader, Charge Nurse, Shift Supervisor or Department Manager. Assist with patients under the direction/delegation of the Registered Nurse or licensed nurse assigned by the RN, as needed, and must be able to perform satisfactorily the specific patient care skills as outlined by the facility and the department(s). Must effectively interact with patients, families and other health team members. Must report pertinent information to the RN or licensed nurse assigned by the RN, and respond to requests for information in a timely manner. Assist with tasks to support patient care. Must act as Virtual Safety Attendant for remote monitoring as assigned, engaging patients and staff to ensure safety. As a VSA, perform hourly virtual rounds and activate alarms as needed.

Position Responsibilities
People At The Heart Of All That We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Stewardship

• Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.
• Safety And Performance Improvement
  • Behaves in a mindful manner focused on self, patient, visitor, and team safety.
  • Demonstrates accountability and commitment to quality work.
  • Participates actively in process improvement and adoption of standard work.
  • Stewardship
  • Demonstrates responsible use of LRH's resources including people, finances, equipment and facilities.
  • Knows and adheres to organizational and department policies and procedures.
  • Standard Work Duties: Constant Observation Attendant
  • Observes patients for changes in condition or behavior and promptly reports these changes to RN, as needed. Follows up as appropriate with supervisor regarding reported complaints, problems, and concerns 100% of the time. Report to RN reddened areas, N/V, amount and color of emesis, diarrhea, or any abnormal BMs, constipation, poor appetite, any complaints of pain, any complaints patient and family has or questions regarding Plan of Care, no urination, appearance of urine if anything other than clear, change in alertness, pain or leaks at IV site, equipment alerts. Complete COA flow sheet with every patient
  • Beginning of Every Shift: Receive report from RN. Introduction to the patient, know patient's diagnosis, any recent act of violence, any precautions. Call light and phone is within patient's reach, unless ordered otherwise by the RN, educate patient on use of call light. Tidy the room, bedside table, floor, and keep path to the bathroom free from clutter, gather all anticipated supplies that will be needed. Fill water pitcher, provide fresh cup and linen.
  • Providers constant observation for patients being held under the Florida Mental Health Act and other patients as assigned. This includes accompanying patients to all medical procedures. Always maintain a clear exit for safety. It is suggested to sit on the side of the bed closest to the door or near the door depending on your patient
  • Daily: Under the discretion of the supervising nurse, assist with bath, assist with oral care (including dentures), brush hair, offer and administer back rub if requested, soak feet, assist and/or monitor shaving. Ask if patient has toothpaste, soap, toothbrush, etc. Assist in changing bed linens as needed.
  • Every Shift: Report to the RN the percentage of diet consumed. Assist patient with ambulation to a chair or the bathroom.
  • Throughout Shift: Communicates effectively with team members, maintains patient comfort, confidentiality and privacy. Adheres to HIPAA standards. Follows all protocols and policies to ensure patient safety. Documentation including care provided and patient's behavior are recorded on the Constant Observation sheet. Place COA flow sheet in chart when completed. It is part of the permanent medical record. Make sure RN completes safe room checklist with you and all patient belongings are removed by security if under Baker Act.
  • Every 2 Hours: Assist patient care staff with turning patients. Observes their skin (heels, back, ears, shoulder blades, elbows, buttocks, back of head) and reports changes to RN. If needed, prop pillows on back and place pillow between knees. Reports complaints of pain to the patient care staff.
  • Meal Times: Offer wash cloth so patient care wash hands before meals. Set up food trays, feed patient if needed. Patients with swallowing difficulty may need specific direction form RN prior to feeding patient.
  • Throughout Shift: Inspect all aspects of patient's environment to ensure patient's safety, and report correct unsafe conditions or report to RN. Assist patient to the bathroom at least every 2 hours. Keep door propped open at all times. Have a clear visual of patient and arm length distance if a fall risk. Offer assistance with toileting. Offer wash cloth so patient can wash hands after bathroom. Assist RN and PCA with care as needed within COA job description parameters. Maintain clean environment. Place soiled linen in bag and place at door for removal.
  • Virtual Safety Responsibilities: Complete virtual rounding a minimum of every hour, alert clinical staff to any patient needs or concerns, activate stat alarm as needed, complete documentation hourly.
  • Communication: Active listening to patient. No judgmental statements or opinions. Report any reports of abuse to supervising nurse. Report any signs or statements made by patient about harming themselves or others to supervising nurse.

Competencies & Skills

Essential:

• Must be able to satisfactorily perform each essential function; use effective verbal and written communication skills.
• Satisfactorily demonstrate required competencies in the care of patients, including age-specific competencies.
• Effective verbal and written communication skills.

Qualifications & Experience

Essential:

• High School or Equivalent

Essential:

• RMC Constant Observation Attendant course and successfully completes course posttest during orientation

Essential:

• Basic Cardiac Life Support

Other information:
Experience Preferred: Three to six months prior experience either in acute patient care, long-term care, home health care, or in a licensed child care facility preferred.
Certification Essential: BLS

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical and non-clinical interventions supporting our members.
- Accountable for meeting the financial, operational and quality objectives of the unit
- Oversees the implementation of healthcare management services for assigned functional area
- Implements clinical and non-clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable)
- Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
- Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
- May act as a liaison with other key business areas
- May develop/assist in development and/review new training content.
- May collaborate/deliver inter and intra-departmental training sessions
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Manages resources responsible for identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care
- Develop, initiate, monitor, and communicate performance expectations
- Ensures the team's understanding and use of information system capability and functionality
- May have responsibility for their own caseload work
- May act as a single point of contact for the member and the Care Management Team including: participation in care team meetings, implementation and oversight of member cultural requirements, and support implementation of new members
- Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
- Consistently demonstrates the ability to serve as a model change agent and lead change efforts
- Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
- Accountable for maintaining compliance with policies and procedures and implements them at the employee level
**Required Qualifications**
- Must reside in the Tampa Florida or Surrounding Area, Specifically Hillsboro, Polk, Manatee, Hardee, or Highland County FL
- Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
- 3+ years of managed care experience
- 3-5 years of experience in a physical or behavioral healthcare setting
- Knowledge of the regulations, standards, and policies which relate to medical management
- Proficiency with computer skills which includes navigating multiple systems and keyboarding
- Time efficient and highly organized
- Exceptional communication skills
- Ability to mentor and support staff to meet business needs
**Preferred Qualifications**
- Bilingual in Spanish
- 1-3 years management experience
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
- Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written format
**Education**
- Bachelor's degree in business or health or human services (e.g. Social Work, Psychology, Nursing, Mental Health, Counseling, Behavioral
Sciences, Sociology, Gerontology or related field required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical and non-clinical interventions supporting our members.
- Accountable for meeting the financial, operational and quality objectives of the unit
- Oversees the implementation of healthcare management services for assigned functional area
- Implements clinical and non-clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable)
- Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
- Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
- May act as a liaison with other key business areas
- May develop/assist in development and/review new training content.
- May collaborate/deliver inter and intra-departmental training sessions
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Manages resources responsible for identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care
- Develop, initiate, monitor, and communicate performance expectations
- Ensures the team's understanding and use of information system capability and functionality
- May have responsibility for their own caseload work
- May act as a single point of contact for the member and the Care Management Team including: participation in care team meetings, implementation and oversight of member cultural requirements, and support implementation of new members
- Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
- Consistently demonstrates the ability to serve as a model change agent and lead change efforts
- Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
- Accountable for maintaining compliance with policies and procedures and implements them at the employee level
**Required Qualifications**
- Must reside in the Tampa Florida or Surrounding Area, Specifically Hillsboro, Polk, Manatee, Hardee, or Highland County FL
- Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
- 3+ years of managed care experience
- 3-5 years of experience in a physical or behavioral healthcare setting
- Knowledge of the regulations, standards, and policies which relate to medical management
- Proficiency with computer skills which includes navigating multiple systems and keyboarding
- Time efficient and highly organized
- Exceptional communication skills
- Ability to mentor and support staff to meet business needs
**Preferred Qualifications**
- Bilingual in Spanish
- 1-3 years management experience
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
- Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written format
**Education**
- Bachelor's degree in business or health or human services (e.g. Social Work, Psychology, Nursing, Mental Health, Counseling, Behavioral
Sciences, Sociology, Gerontology or related field required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical and non-clinical interventions supporting our members.
- Accountable for meeting the financial, operational and quality objectives of the unit
- Oversees the implementation of healthcare management services for assigned functional area
- Implements clinical and non-clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable)
- Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
- Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
- May act as a liaison with other key business areas
- May develop/assist in development and/review new training content.
- May collaborate/deliver inter and intra-departmental training sessions
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Manages resources responsible for identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care
- Develop, initiate, monitor, and communicate performance expectations
- Ensures the team's understanding and use of information system capability and functionality
- May have responsibility for their own caseload work
- May act as a single point of contact for the member and the Care Management Team including: participation in care team meetings, implementation and oversight of member cultural requirements, and support implementation of new members
- Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
- Consistently demonstrates the ability to serve as a model change agent and lead change efforts
- Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
- Accountable for maintaining compliance with policies and procedures and implements them at the employee level
**Required Qualifications**
- Must reside in the Tampa Florida or Surrounding Area, Specifically Hillsboro, Polk, Manatee, Hardee, or Highland County FL
- Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
- 3+ years of managed care experience
- 3-5 years of experience in a physical or behavioral healthcare setting
- Knowledge of the regulations, standards, and policies which relate to medical management
- Proficiency with computer skills which includes navigating multiple systems and keyboarding
- Time efficient and highly organized
- Exceptional communication skills
- Ability to mentor and support staff to meet business needs
**Preferred Qualifications**
- Bilingual in Spanish
- 1-3 years management experience
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
- Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written format
**Education**
- Bachelor's degree in business or health or human services (e.g. Social Work, Psychology, Nursing, Mental Health, Counseling, Behavioral
Sciences, Sociology, Gerontology or related field required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical and non-clinical interventions supporting our members.
- Accountable for meeting the financial, operational and quality objectives of the unit
- Oversees the implementation of healthcare management services for assigned functional area
- Implements clinical and non-clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable)
- Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
- Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
- May act as a liaison with other key business areas
- May develop/assist in development and/review new training content.
- May collaborate/deliver inter and intra-departmental training sessions
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Manages resources responsible for identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care
- Develop, initiate, monitor, and communicate performance expectations
- Ensures the team's understanding and use of information system capability and functionality
- May have responsibility for their own caseload work
- May act as a single point of contact for the member and the Care Management Team including: participation in care team meetings, implementation and oversight of member cultural requirements, and support implementation of new members
- Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
- Consistently demonstrates the ability to serve as a model change agent and lead change efforts
- Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
- Accountable for maintaining compliance with policies and procedures and implements them at the employee level
**Required Qualifications**
- Must reside in the Tampa Florida or Surrounding Area, Specifically Hillsboro, Polk, Manatee, Hardee, or Highland County FL
- Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
- 3+ years of managed care experience
- 3-5 years of experience in a physical or behavioral healthcare setting
- Knowledge of the regulations, standards, and policies which relate to medical management
- Proficiency with computer skills which includes navigating multiple systems and keyboarding
- Time efficient and highly organized
- Exceptional communication skills
- Ability to mentor and support staff to meet business needs
**Preferred Qualifications**
- Bilingual in Spanish
- 1-3 years management experience
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
- Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written format
**Education**
- Bachelor's degree in business or health or human services (e.g. Social Work, Psychology, Nursing, Mental Health, Counseling, Behavioral
Sciences, Sociology, Gerontology or related field required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical and non-clinical interventions supporting our members.
- Accountable for meeting the financial, operational and quality objectives of the unit
- Oversees the implementation of healthcare management services for assigned functional area
- Implements clinical and non-clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable)
- Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
- Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
- May act as a liaison with other key business areas
- May develop/assist in development and/review new training content.
- May collaborate/deliver inter and intra-departmental training sessions
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Manages resources responsible for identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care
- Develop, initiate, monitor, and communicate performance expectations
- Ensures the team's understanding and use of information system capability and functionality
- May have responsibility for their own caseload work
- May act as a single point of contact for the member and the Care Management Team including: participation in care team meetings, implementation and oversight of member cultural requirements, and support implementation of new members
- Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
- Consistently demonstrates the ability to serve as a model change agent and lead change efforts
- Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
- Accountable for maintaining compliance with policies and procedures and implements them at the employee level
**Required Qualifications**
- Must reside in the Tampa Florida or Surrounding Area, Specifically Hillsboro, Polk, Manatee, Hardee, or Highland County FL
- Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
- 3+ years of managed care experience
- 3-5 years of experience in a physical or behavioral healthcare setting
- Knowledge of the regulations, standards, and policies which relate to medical management
- Proficiency with computer skills which includes navigating multiple systems and keyboarding
- Time efficient and highly organized
- Exceptional communication skills
- Ability to mentor and support staff to meet business needs
**Preferred Qualifications**
- Bilingual in Spanish
- 1-3 years management experience
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
- Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written format
**Education**
- Bachelor's degree in business or health or human services (e.g. Social Work, Psychology, Nursing, Mental Health, Counseling, Behavioral
Sciences, Sociology, Gerontology or related field required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical and non-clinical interventions supporting our members.
- Accountable for meeting the financial, operational and quality objectives of the unit
- Oversees the implementation of healthcare management services for assigned functional area
- Implements clinical and non-clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable)
- Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
- Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
- May act as a liaison with other key business areas
- May develop/assist in development and/review new training content.
- May collaborate/deliver inter and intra-departmental training sessions
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Manages resources responsible for identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care
- Develop, initiate, monitor, and communicate performance expectations
- Ensures the team's understanding and use of information system capability and functionality
- May have responsibility for their own caseload work
- May act as a single point of contact for the member and the Care Management Team including: participation in care team meetings, implementation and oversight of member cultural requirements, and support implementation of new members
- Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
- Consistently demonstrates the ability to serve as a model change agent and lead change efforts
- Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
- Accountable for maintaining compliance with policies and procedures and implements them at the employee level
**Required Qualifications**
- Must reside in the Tampa Florida or Surrounding Area, Specifically Hillsboro, Polk, Manatee, Hardee, or Highland County FL
- Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
- 3+ years of managed care experience
- 3-5 years of experience in a physical or behavioral healthcare setting
- Knowledge of the regulations, standards, and policies which relate to medical management
- Proficiency with computer skills which includes navigating multiple systems and keyboarding
- Time efficient and highly organized
- Exceptional communication skills
- Ability to mentor and support staff to meet business needs
**Preferred Qualifications**
- Bilingual in Spanish
- 1-3 years management experience
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
- Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written format
**Education**
- Bachelor's degree in business or health or human services (e.g. Social Work, Psychology, Nursing, Mental Health, Counseling, Behavioral
Sciences, Sociology, Gerontology or related field required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical and non-clinical interventions supporting our members.
- Accountable for meeting the financial, operational and quality objectives of the unit
- Oversees the implementation of healthcare management services for assigned functional area
- Implements clinical and non-clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable)
- Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
- Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
- May act as a liaison with other key business areas
- May develop/assist in development and/review new training content.
- May collaborate/deliver inter and intra-departmental training sessions
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Manages resources responsible for identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care
- Develop, initiate, monitor, and communicate performance expectations
- Ensures the team's understanding and use of information system capability and functionality
- May have responsibility for their own caseload work
- May act as a single point of contact for the member and the Care Management Team including: participation in care team meetings, implementation and oversight of member cultural requirements, and support implementation of new members
- Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
- Consistently demonstrates the ability to serve as a model change agent and lead change efforts
- Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
- Accountable for maintaining compliance with policies and procedures and implements them at the employee level
**Required Qualifications**
- Must reside in the Tampa Florida or Surrounding Area, Specifically Hillsboro, Polk, Manatee, Hardee, or Highland County FL
- Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
- 3+ years of managed care experience
- 3-5 years of experience in a physical or behavioral healthcare setting
- Knowledge of the regulations, standards, and policies which relate to medical management
- Proficiency with computer skills which includes navigating multiple systems and keyboarding
- Time efficient and highly organized
- Exceptional communication skills
- Ability to mentor and support staff to meet business needs
**Preferred Qualifications**
- Bilingual in Spanish
- 1-3 years management experience
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
- Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written format
**Education**
- Bachelor's degree in business or health or human services (e.g. Social Work, Psychology, Nursing, Mental Health, Counseling, Behavioral
Sciences, Sociology, Gerontology or related field required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Associate Manager is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area managers to ensure consistency in clinical and non-clinical interventions supporting our members.
- Accountable for meeting the financial, operational and quality objectives of the unit
- Oversees the implementation of healthcare management services for assigned functional area
- Implements clinical and non-clinical policies & procedures in accordance with applicable regulatory and accreditation standards (e.g. NCQA, state and federal standards and mandates as applicable)
- Serve as a content model expert and mentor to the team regarding practice standards, quality of interventions, problem resolution and critical thinking
- Ensure implementation and monitoring of best practice approaches and innovations to better address the member's needs across the continuum of care
- May act as a liaison with other key business areas
- May develop/assist in development and/review new training content.
- May collaborate/deliver inter and intra-departmental training sessions
- Protects the confidentiality of member information and adheres to company policies regarding confidentiality. Manages resources responsible for identification of members, development and implementation of care plans, enhancement of medical appropriateness and quality of care and monitoring, evaluating, and documenting of care
- Develop, initiate, monitor, and communicate performance expectations
- Ensures the team's understanding and use of information system capability and functionality
- May have responsibility for their own caseload work
- May act as a single point of contact for the member and the Care Management Team including: participation in care team meetings, implementation and oversight of member cultural requirements, and support implementation of new members
- Participate in the recruitment and hiring process for staff using clearly defined requirements in terms of education, experience, technical and performance skills
- Assesses developmental needs and collaborates with others to identify and implement action plans that support the development of high performing teams
- Establish an environment and work style that promotes the concept of teamwork, cross product integration, and continuum of care thinking that results in strong performance
- Consistently demonstrates the ability to serve as a model change agent and lead change efforts
- Create a positive work environment by acknowledging team contributions, soliciting input, and offering personal assistance, when needed
- Accountable for maintaining compliance with policies and procedures and implements them at the employee level
**Required Qualifications**
- Must reside in the Tampa Florida or Surrounding Area, Specifically Hillsboro, Polk, Manatee, Hardee, or Highland County FL
- Must possess reliable transportation and be willing and able to travel up to 50% of the time. Mileage is reimbursed per our company expense reimbursement policy
- 3+ years of managed care experience
- 3-5 years of experience in a physical or behavioral healthcare setting
- Knowledge of the regulations, standards, and policies which relate to medical management
- Proficiency with computer skills which includes navigating multiple systems and keyboarding
- Time efficient and highly organized
- Exceptional communication skills
- Ability to mentor and support staff to meet business needs
**Preferred Qualifications**
- Bilingual in Spanish
- 1-3 years management experience
- Computer literacy and experience familiarity with Microsoft Excel, Word, and web-based applications desired
- Ability to work with people in such a manner as to build high morale and group commitment to goals and objectives
- Ability to evaluate and interpret data, identify areas of improvement, and focus on interventions to improve outcomes
- Ability to communicate effectively with Providers, Members, Staff and other Leaders both in oral and written format
**Education**
- Bachelor's degree in business or health or human services (e.g. Social Work, Psychology, Nursing, Mental Health, Counseling, Behavioral
Sciences, Sociology, Gerontology or related field required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $91,800.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.