Healthcare Recruiter Trainee

47130 Jeffersonville, Indiana Maxim Healthcare

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Job Description

Maxim Healthcare is hiring for a Recruiter Trainee
Why Join Maxim:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan with company matching
+ Employee discount program; partnered with hundreds of vendors nationwide
+ Awards and recognition program
+ Opportunity for career advancement
+ Comprehensive training and mentorship program
As a Recruiter you will be making a difference in the lives of your fellow team members, our caregivers, our patients and our clients. You will.
+ Develop and execute recruitment strategies to attract, screen, and hire quality healthcare professionals
+ Utilize various recruitment tools and methods to source and attract a pool of qualified and diverse candidates
+ Manage caregivers and field staff while on assignment
+ Develop and maintain relationships with active clients, patients, and referral sources
+ Build and cultivate relationships with industry contacts to gain industry knowledge, referrals, and business development leads
Working at Maxim and why you will love it.
We are a team of driven, compassionate people who push each other to develop personally and professionally. To ensure your success, you will take part in a comprehensive training program, surrounded by a culture of servant leadership that encourages everyone to help develop themselves and others. Maxim promotes from within; the majority of the people who start as a Recruiter advance into our sales career path and leadership roles.
Requirements:
+ Undergraduate degree preferred in Business, Marketing, Management, Communications, Public Relations and Healthcare Administration
+ Must meet all federal, state, and local requirements
+ Excellent written and communication skills as well as strong analytical skills
+ Results driven, sense of urgency, and high standard of professionalism
Wage/Salary Information:
+ As a Recruiter Trainee: (first 3 months in the role) you will be paid an hourly rate of $21.64 per hour.
+ As a Recruiter 1: (after you successfully complete 3 months of training) you will become a salaried employee and will be paid an annual base salary of $50,000 plus weekly commission.
Maxim Benefits:
Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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Healthcare Compliance Manager

40287 Louisville, Kentucky Elevance Health

Posted 1 day ago

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Job Description

**Healthcare Compliance Manager**
**Location:** This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Healthcare Compliance Manager** is responsible for managing foundational and strategic compliance responsibilities with consistent excellence that support the team and management.
**How You Will Make An Impact:**
+ Manage/oversee projects, initiatives, regulatory audits or exams, risk assessments; audit planning, conducting mock audits, conducting audit training, managing audit evidence preparation, assessing audit preparedness.
+ Establish project plans, gap analysis, milestone dates, and other significant aspects, and leadership updates.
+ Maintain knowledge of laws, regulations, company strategies to assess impact, and consult with clients as subject matter expert.
+ Conducts complex investigations, document findings, and ensure corrective actions are made. Interface with external clients, regulators, vendors, supplier; internal stakeholders, high level of management.
+ Assists in the preparation of responses to regulatory agencies by prescribed timeframes.
**Minimum Requirements:**
+ Requires a BA/BS and minimum of 6 years health care, regulatory, ethics, compliance or privacy experience; or any combination of education and experience, which would provide an equivalent background.
+ Ability to travel may be required.
**Preferred Skills, Capabilities & Experiences:**
+ Experience in commercial insurance compliance & regulation (self-funded, ERISA, ASO, Exchanges) is preferred.
+ Experience working in a behavioral health setting is preferred.
+ Experience with automation tools are preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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Healthcare Customer Support Specialist

40357 Middletown, Kentucky MAXIMUS

Posted 1 day ago

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Job Description

Healthcare Customer Support Specialist

Location: On-site in Winchester, KY

Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!

Schedule: Limited-Service Full-Time schedules available

Site Hours: Monday - Friday, 9 a.m. - 6 p.m.; the targeted start date, hours, and schedule are discussed with the recruiter.

Join our team and make a real difference in the lives of individuals navigating crucial healthcare decisions. Maximus is seeking dependable and compassionate Customer Support Specialists (CSS) ready to deliver exceptional service.

You will receive comprehensive, paid training that equips you with the skills necessary to excel from day one, allowing you to confidently support those who need assistance in understanding and accessing healthcare programs.

Pay & Benefits

  • Competitive Compensation: 15.00/hr. base pay + 10% shift differential for evening shifts.
  • 500 new hire bonus and potential for up to 2,400+ in bonus opportunities, which include training completion and referrals.
  • Comprehensive Insurance Coverage: Company-paid medical coverage.
  • Tuition Reimbursement: Support for your ongoing education and professional development.
  • Future Planning: 401(k) with company match.
  • Paid Time Off Package: Includes sick leave and 11 paid holidays.
  • Maximus Wellness Support: Employee Assistance Program, wellness resources, and employee discount programs.
  • Work/Life Balance Support: Flexible schedules to fit your lifestyle.
  • Career Growth: Access to a supportive environment with promotional opportunities.
  • Meaningful Work: This role involves no cold calls, sales, or collections!

Eligibility requirements apply; ask your recruiter for more details.

Essential Duties and Responsibilities:

  • Provide customer service for routine inquiries and issues across various channels (telephone, email, web chats, or written correspondence).
  • Utilize a computerized system for tracking information and troubleshooting.
  • Respond to customer inquiries in a courteous manner, using pre-scripted responses.
  • Complete basic call logs related to phone inquiries.
  • Maintain an up-to-date knowledge of client regulations and policies.
  • Collaborate and provide feedback on call trends, processes, and training.

Minimum Requirements:

  • High School diploma or equivalent with at least 6 months of customer service experience.
  • Excellent communication skills in English, both spoken and written.
  • Exceptional interpersonal skills with the ability to manage multiple tasks.
  • Able to work as part of a team and meet deadlines.
  • Participation in internal training is mandatory.
  • Willingness to work overtime and on scheduled holidays.
  • On-site presence is essential for effective collaboration.

EEO Statement: Maximus is an equal opportunity employer. We welcome applications from all qualified individuals without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other protected characteristics.

Accommodations: Reasonable accommodations are provided for those needing assistance throughout the employment process due to disabilities or medical conditions.

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IT Project Manager - Healthcare

40287 Louisville, Kentucky NTT DATA North America

Posted 2 days ago

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Job Description

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.
NTT DATA Services currently seeks a **IT Project Manager** to join our team in **Remote, USA.**
**Role Responsibilities**
+ The IT Project Manager assembles a project team, identifies appropriate resources needed, and develops schedules to ensure timely completion of project.
+ Often actively manages stakeholder partnerships and mitigates risks.
+ Familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team.
+ When managing programs, oversees the interdependencies and integration of interrelated projects, and sets strategies and program execution to deliver longer term business value.
+ Can possess specialized knowledge of Software Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) frameworks used to manage risks and issues unique to technology projects.
+ Understands own work area professional concepts/standards, regulations, strategies and operating standards.
+ Makes decisions regarding own work approach/priorities and follows direction.
+ Work is managed and often guided by precedent and/or documented procedures/regulations/professional standards with some interpretation.
**Required Skills/Experience :**
+ Bachelor's degree in Business, Information Technology or a related field
+ 8+ years of Demonstrated experience in technical product selection, technical design and practical implementation of IT solutions
+ 4+ years working knowledge of Oracle and IBM Relational Database Management Systems, executive information systems and statistical software packages
+ 4+ years Comprehensive knowledge of development languages, tools, and utilities, including Cobol, CICS, DB, ASP, COM, .Net and SQL
+ Six Sigma and/or Project Management Institute certification
**Preferences**
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
+ Longevity working in data warehouse, decision support and reporting system environments
+ Experience in the health solutions industry
+ Master's Degree in Business Administration preferred
About NTT DATA Services:
NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.
NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is **($8.30- 48.30/hourly )** . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.
This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.
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Predictive Healthcare Economics Analyst

40287 Louisville, Kentucky Elevance Health

Posted 2 days ago

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Job Description

**Predictive Healthcare Economics Analyst**
**Location:** This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
The **Predictive Healthcare Economics Analyst** (Advanced Analytics Analyst) employs advanced analytics to gain critical insights into member behavior drivers and preferences, product/program concepts and value propositions, operational effectiveness and efficiencies, client specific health gaps and needs.
**How you will make an impact:**
+ Performs established analysis for routine diagnoses of quality, use, cost and other variables for opportunity assessments.
+ Executes identification and stratification algorithm to select the right members for the targeted solution.
+ Develops the technical definition of outcome metrics to assess outcomes.
+ Performs defined analyses to assess proper outcome metrics for various programs/initiative.
+ Builds, tests, and validates statistical models under supervision.
+ Contributes to research and publications by performing basic analyses, preparing data and documenting results.
+ Understands the pitfalls and limitations with analyzing practical data and the ability to ensure data and analysis quality.
+ Basic knowledge of common analytical methods such as profiling a customer segment, experimental design and regression analysis.
+ Solves well defined analytical problems independently.
+ Delivers assignment/projects timely and accurately.
+ Collaborates with other analytical team members effectively.
+ Presents analyses effectively to analytical audience.
+ Possess strong intellectual curiosity and motivated to master analytical skills.
**Minimum requirements:**
+ Requires MS, MA, or PhD with concentration in a quantitative discipline such as Mathematics, Statistics, Economics, Epidemiology, Engineering, Computer Science or Operations Research; or any combination of education and experience which would provide an equivalent background.
+ Requires working experience with SAS or equivalents analytical tools, Teradata, SQL, or equivalent database tools, and direct experience applying statistical/analytical tools to solve research/practical problems.
**Preferred Skills, Capabilities and Experiences:**
+ Substantial analytical experience in the healthcare industry is preferred.
+ Actuarial experience within a healthcare and/or managed care organization preferred
+ Familiarity with medical management or population health programs preferred.
+ Possess working knowledge of healthcare data and measurement standards such as ICD10, CPT/HCPCS, MS-DRG, DxCG, PMPM, and utilization per 1,000, preferred.
+ Advanced SQL and Excel skills preferred.
+ Base statistical skills to analyze, display, describe and summarize data into actionable insights, preferred.
+ Data visualization experience in QlikSense, Business Objects, Tableau, or other BI tools, preferred.
+ Excellent organizational, analysis, planning, and communication skills are preferred.
+ Ability to participate collaboratively on teams producing complex analyses, preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
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Client Partner (HealthCare Payer)

40287 Louisville, Kentucky Capgemini

Posted 2 days ago

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Job Description

Sogeti Is looking for a Client Partner in our Louisville Kentucky Region with Health Care Payer / Insurance experience.
**About the job:**
The Client Partner is responsible for his/her
account-s delivery portfolio of engagements as well as new
business opportunities identification. The CDP ensures long
term relationship value creation and profitable growth for
a key account from the lens of a delivery professional.
He/she is the CIO/s operational, and technology trusted
advisor. The CDP has an EM background with added
responsibilities in account development and delivery oversight
on the account portfolio.
**Life at Sogeti** - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work options
+ 401(k) with 150% match up to 6%
+ Employee Share Ownership Plan
+ Medical, Prescription, Dental & Vision Insurance
+ Life Insurance
+ 100% Company-Paid Mobile Phone Plan
+ 3 Weeks PTO + 7 Paid Holidays
+ Paid Parental Leave
+ Adoption, Surrogacy & Cryopreservation Assistance
+ Subsidized Back-up Child/Elder Care & Tutoring
+ Career Planning & Coaching
+ $5,250 Tuition Reimbursement & 20,000+ Online Courses
+ Employee Resource Groups
+ Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being
+ Disaster Relief Programs
**About Sogeti**
Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation.
**Become Your Best** | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is 140 to 160k plus bonus.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company-s sole discretion, consistent with the law.
Sogeti is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
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Ultra sonographer, Women's Healthcare, PT

47122 Georgetown, Indiana Harrison County Hospital

Posted 2 days ago

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Job Description

Ultra Sonographer, Women's Healthcare, PT

Harrison County Hospital is seeking a certified Ultra sonographer for Women's Healthcare of Southern Indiana, located in Georgetown, Indiana.

Position available: Part-time, weekdays, 8-20 hrs/wk.

Education/Experience:

  • Graduate from an approved Ultrasound program.
  • On-the job training, however registration with ARDMS or ARRT must be obtained within 1 year of meeting the eligibility requirements.
  • ARDMS or ARRT registered or eligible (Must obtain registration within 1 year of eligibility).

General Skills:

  • Echo/Ultrasound Procedures
  • Excellent people skills
  • Phone System Operation
  • Basic computer knowledge

As an affiliate of Norton Healthcare, we enjoy the best of both worlds - access to all the resources of the largest health system in Louisville, while retaining local ownership and leadership in daily operations.

Harrison County Hospital has continuously served the people of Harrison County since 1950. Today our acute care community hospital serves the healthcare needs of a much broader and growing population in Harrison and Crawford counties, Indiana and Meade County, Kentucky.

As our community grows, we grow, serving more patients than ever before, and recruiting highly qualified hospital and medical staff.

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Remote Healthcare Customer Support Specialist

40201 Louisville, Kentucky Sagility

Posted 4 days ago

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Job Description

Advance Your Career with Sagility
Sagility is a global frontrunner in business process management, dedicated to improving the member and patient experience. By integrating innovative technology with extensive healthcare expertise, we ensure outstanding results for our clients.

Join a Team That S.O.A.R.s!

  • S Spark Curiosity
  • O One Team, One Direction
  • A Action for Results
  • R Right by Right Purpose

We are eager to shape careers and are currently looking for Remote Customer Support Specialists to join our call center team. You’ll be the vital human connection that elevates our service quality.

Benefits You Will Enjoy:

  • Competitive pay: $11.00 to $4.00/hour (bilingual representatives: 15.00/hour).
  • Performance-based incentives.
  • Comprehensive training in a state-of-the-art virtual training environment.
  • Health coverage available after 90 days.
  • Programs focusing on employee wellness and engagement.
  • Opportunities for career advancement: 90% of our leaders started as Customer Support Specialists.

Your Role:

  • Handle incoming calls with promptness and professionalism.
  • Research and deliver effective resolutions to customer inquiries.
  • Accurately document call details for future reference.
  • Communicate with empathy and diplomacy using clear and professional language.
  • Achieve team goals for quality and customer satisfaction daily.

What You Bring to the Table:

  • A commitment to excellence and a positive attitude.
  • Strong communication and interpersonal abilities.
  • Comfortable working in a fast-paced, team-oriented environment.
  • Proficiency in using various computer applications.
  • A desire to exceed customer expectations and advance your career.
  • Previous experience in healthcare is a plus.
  • At least 1 year of experience in a call center is required.

Job Requirements:

  • Must be at least 18 years old.
  • High School Diploma or equivalent.
  • At least 1 year in a single job, ideally in customer service.
  • Reliable attendance without absences in the first 90 days.
  • Typing speed of at least 25 WPM.
  • Stable, hardwired internet connection with a minimum of 5 Mbps upload and 10 Mbps download speeds.
  • A secure, private workspace at home.
  • Flexible availability, including weekends.

Additional Perks:

  • Daily Pay.
  • Medical, Dental, and Vision coverage.
  • Life Insurance.
  • Short-Term and Long-Term Disability options.
  • Flexible Spending Account (FSA).
  • Employee Assistance Program.
  • 401(k) with employer contribution.
  • Paid Time Off (PTO).
  • Tuition Reimbursement.

Take the first step toward a rewarding career.

Join Sagility today and make a positive impact!

Sagility is an Equal Opportunity Employer/Vet/Disability.

Location:

Kentucky (EST) United States of America

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