15 Healthcare jobs in Becker
Health Services - RN / LPN
Posted 3 days ago
Job Viewed
Job Description
Education Support Specialist/Health Office Support Specialist
Date Posted:
9/16/2025
Location:
Monticello Public Schools
Centrally located on Interstate 94 less than 25 miles northwest of Maple Grove and 30 miles southeast of Saint Cloud, Monticello is home to five brick and mortar schools and two nature-based facilities serving more than 4,000 students annually. Monticello consistently ranks in the top 50 school districts in the state as measured by a number of organizations and metrics, and performs above the state average in graduation rates, test scores, and early college opportunities.
Health Services - RN / LPN
School Year
7hrs/day, 5 days/wk
Job Summary:
Under the direction of the Licensed School Nurse, responsible for health care services, medication administration, and maintenance of health records within the building(s) of assignment and in accordance with District policies and procedures.
Education & Qualifications Requirements:
- License as a Licensed Practical Nurse OR Registered Nurse from Minnesota Board of Nursing.
- Current CPR certification for the Healthcare Professional and current First Aid certification.
Essential Skills:
- Use flexible thinking and adaptability to address student needs and responds calmly during crisis situations, when necessary.
- Coordinate services and supports with internal and outside providers.
- Experience/comfort with providing complex medical cares to students in the school environment (suctioning, trach care, tube feeding, etc) -will train if needed
- Effective communication and teaming skills, both verbally and in writing, with students, parents, teachers, administrators, community and staff
- Establishes a culture for learning by supporting the mission, beliefs and the strategic plan of the district
- Maintain confidentiality of information about students, staff and families
- Experience working with diverse students and families - experience/training with CLR (Culturally Linguistically Responsive) methods preferred
Apply online at Monticello Schools Employment Opportuntiies.
Attachment(s):
- Health Office Para Oct 2017 (1).pdf
Behavioral Health Support Staff
Posted 3 days ago
Job Viewed
Job Description
Northway Academy , a part of the Sevita family , provides center-based Applied Behavioral Analysis (ABA) services to individuals with Autism Spectrum Disorder and related disabilities. Here we believe every person has the right to live well, and everyone deserves to have a fulfilling career. You'll join a mission-driven team and create relationships that motivate us all every day. Join us today, and experience a career well lived.
Join Northway Academy in Elk River as a Behavior Technician , where you'll provide 1:1 center-based ABA therapy to children with Autism and related condition. In this hands-on role, you'll help kids develop meaningful skills-like communication, emotional regulation, daily routines, and social interaction. You'll be part of a supportive, mission-driven team focused on helping each child grow, thrive, and reach their potential!
What You'll Get:
Consistent Schedule - Full-time, Monday-Friday. No evenings, weekends, or holidays
Competitive Pay - $19-$2/hour, with a 1 raise opportunity at 6 months
Great Benefits - Health, dental, vision, PTO, 401(k) with match, pet insurance, and paid holidays (paid holidays off applicable to all staff scheduled 32+ hours/week)
Instant Pay - Access your pay within 24 hours via Dayforce Wallet
Growth Opportunities - Room to advance in a nationwide organization
Rewarding Work - Be part of a supportive team making a real difference
What We're Looking For (Must meet one of the following) :
-
Enrolled in or completed a B achelor's OR Master's degree in a related mental health field (e.g. psychology, child development, social work, education, etc.)
-
Associate's degree obtained in a related field + 2,000 hours of supervised experience (e.g. DSP, PCA, Paraprofessional)
-
High school diploma (or GED) + 4,000 hours of supervised experience
-
Fluent in a non-English language or certified by a tribal nation
Join Our Team
If you are passionate about making a difference in the lives of individuals and families, we encourage you to join Northway Academy's mission of helping everyone live a full and happy life. Apply today and start your journey toward a rewarding career well-lived.
As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law.
Activities Director - Life Enrichment

Posted 2 days ago
Job Viewed
Job Description
**Recreational Therapist OR COTA encouraged to applied**
**Job Type: Full-time**
**Schedule: 40 hours per week -Monday to Friday**
**Setting: Senior Care/Wellness, Rehabilitation Center, Restorative Care**
**Location: Sauk Rapids, MN**
**Pay: $26 to $8 per hour ( 54K- 58K)**
**Aegis Therapies** , one of the nation's leading providers of contract rehabilitation and wellness services, is hiring a **Director of Wellness and Activities** to join our supportive team and reap the benefits of some of the best career advantages in the industry.
**As a Director of Wellness and Activities, you will:**
+ Schedule the monthly calendar: 5-7 exercises or activities per day. Group exercise/activities.
+ **Wellness and traditional activity/recreational programming /Assessments responsibilities**
+ Work closely with the Director of Rehabilitation
+ Lead a Dynamic team on a large campus
**EnerG by Aegis:** Created to help us look at health in a new way, EnerG® by Aegis programs focus on the seven dimensions of wellness - a holistic approach designed to help individuals be well wherever they are. EnerG wellness programs take traditional recreational activities to a new level, offering an individualized, results-driven approach to enhance health and happiness.
**Why Aegis Therapies:**
+ **Career Growth & Development:** we invest in your future with specialized ongoing training, true advancement opportunity and the very best clinical support in the business.
+ **Flexibility - Redefining work-life balance:** We allow you to maintain flexibility and a healthy work-life balance, so you never have to choose between your career and the things that make life worth living.
+ **Impactful Work:** Make a meaningful difference in the lives of our residents.
+ **Supportive Environment:** Work in facilities that value your expertise and dedication.
**Benefits:**
+ Support, mentorship, clinical education and unlimited CEUs
+ Flexible schedule and paid time off
+ Collaboration with therapy team for providing the best patient care
+ Medical, dental, vision within 30 days or less
+ Multiple settings nationwide: CCRC, SNF, Assisted Living, Outpatient Clinics, Home Health
+ Approved Tuition Reimbursement
+ And much more
At Aegis Therapies, we take a patient-centered approach to care that ensures you'll have the opportunity to truly make a difference in people's lives. **Apply today!**
**Qualifications:**
+ Recreational Therapist/Life Enrichment OR COTA
+ Must be at least 18 years of age
+ Specialty certification as personal trainer, exercise specialist, fitness instructor, health and fitness specialist or similar area, preferred.
+ Background in exercise and activity training with senior populations, preferred
EEO Statement: Aegis Therapies and its Family of Companies is committed to a diverse workforce and is an Equal Opportunity Employer. For detailed information on your rights, Click Here ( OR .
Behavior Technician

Posted 13 days ago
Job Viewed
Job Description
**BEHAVIOR TECHNICIAN | FULL TIME**
Let us welcome you to our talented team at NORTHWAY ACADEMY - Autism Services for Children in St. Cloud as a Behavior Technician! Pay rates start at $18/hour with increased rates for experience and education.
Why Join Us as a Behavior Technician with Northway Academy? When asked about the most rewarding part of working at Northway Academy.
"Watching individuals learn and apply the skills we've been working on, leading to deeper connections with family and friends." - A.G., BT
+ Full-time, M-F day schedules. No evenings or weekend shifts!
+ Center-based site with consistent hours.
+ Competitive pay rates (qualifications determine wages); health/dental/vision benefits for employees working 32+ hours/week; 401(k) with company match; Holiday pay and Paid Time Off.
+ Stay on Step increases after 6 months of successful employment.
+ Pay on Demand - you can choose to get paid immediately at the end of your workday!
+ Rewarding, high-impact work with some of the best co-workers you can find.
+ With Autism Spectrum Disorders being increasingly recognized and diagnosed, these jobs offer career development and advancement opportunities within our nationwide organization.
Northway Academy, a partner of Sevita, is a day program offering daily applied behavior analysis (ABA) services for children with Autism spectrum disorder (ASD) or related conditions.
To learn more from one of our talented Behavior Technicians, copy and paste this link: with Autism have a variety of developmental, learning, physical, and emotional needs. As a Behavior/Mental Health Technician, you will work closely with our clinical team to achieve the following:
+ Run therapeutic and behavioral plans, and provide early intervention to increase social and self-management skills
+ Guide a range of developmental goals, including communication, exercise, nutrition, and foundational skills, to support transitions into school settings.
+ Support individuals with learning and maintaining personal skills such as hygiene, grooming, and/or toileting.
+ Teach and model interpersonal and social skills to help individuals thrive in their communities.
+ Assist in using strategies to manage and redirect agitated or aggressive behavior properly.s
Qualifications of a Behavior Technician:
Applicants must meet ONE (choose from either Level I or Level II list below) of the following EIDBI Level qualifications for education and/or experience:
Level 1: (must meet one of the criteria below; pay range of $0- 21 an hour)
+ Currently enrolled in a graduate program in a mental health discipline or hold a master's degree in a mental health field.
+ Obtained a bachelor's degree from an accredited institution in behavioral health, child development, or related field, and have 6,000 hours of paid/clinical experience delivering Applied Behavior Analysis services
OR
Level 2: (must meet one of the criteria below; pay range of 18- 19 an hour)
+ Enrolled in OR Obtained a bachelor's degree from an accredited institution in behavioral health, child development ,or related fields (mental health, special education, social work, psychology, speech pathology, occupational therapy)
+ Obtained an associate's degree from an accredited institution in behavioral health, child development, or related fields (mental health, special education, social work, psychology, speech pathology, occupational therapy) and at least 2,000 hours of paid/supervised clinical experience (including but not limited to experience as a DSP, PCA, Paraprofessional)
+ Possess a high school diploma (or GED) and have 4,000 hours of paid/supervised clinical experience (equivalent to 2 years of full-time experience, including but not limited to experience as a DSP, PCA, Paraprofessional )
+ Fluent in a non-English speaking language or certified by a tribal nation
Additionally:
+ Must be a minimum of 18 years of age
+ Will possess a compassionate approach with a reliable and responsible attitude
+ Have the ability to connect with children and work with others to accomplish goals
+ Possess experience in human services or knowledge of the field
+ Will complete successful clearance of background checks
We have meaningful work for you as a Behavior Technician with Northway Academy - join our team! Apply Today!
#LI-TC1
**Join Our Team**
If you are passionate about making a difference in the lives of individuals and families, we encourage you to join Northway Academy's mission of helping everyone live a full and happy life. Apply today and start your journey toward a rewarding career well-lived.
_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
Product Marketing Manager - Healthcare Education & Practice
Posted 14 days ago
Job Viewed
Job Description
**OVERVIEW**
We are seeking a dynamic and experienced Product Marketing Manager to join our Healthcare education and practice team. The ideal person will be responsible for developing and executing global marketing strategies that drive product adoption, engagement, and growth for our innovative suite of higher education learning solutions and medical practice product portfolios. This role requires a deep understanding of the institutional healthcare market as well as the individual customer buying journey and the ability to translate complex product features into compelling value propositions that drive demand and support our sales teams.
**RESPONSIBILITITES**
+ **Market Research:** Collaborate internally and externally to complete and collect market research and intelligence, define market segmentation, and develop buyer/decision-making personas. Monitor global trends and proactively adjust marketing strategies accordingly. Provide strategic insights based on market and competitive analysis.
+ **Product Expertise:** Maintain an expert understanding of our portfolio, products offered, differentiators, customers, and competition.
+ **Product Launches:** Define key product launches or marketing campaigns based on the seasonal calendar, ensuring alignment between product, sales, and marketing.
+ **Campaign Execution:** Develop, execute, and measure cross-channel campaigns, working across a cross-functional team that includes product management, sales, and central marketing organizations. Go-to-market strategies include routes to market, offerings, global sales asset development, and partner materials. Refine and optimize product messaging and positioning and optimize for different regions and selling scenarios.
+ **Lead Generation:** Collaborate with central marketing and solutions marketers to generate and develop/nurture leads and achieve campaign goals/metrics.
+ **Data Analytics:** Track, report, and analyze program performance and ROI. Utilize data-driven insights to measure and define future best practices.
+ **Competitive Analysis:** Continuously update and refine global product marketing information based on the competitive landscape, adjusting positioning, messaging, and materials as required.
+ **Sales Collaboration:** Work with global sales teams and related partners to develop materials that enable teams to sell and deliver new offerings, including playbooks, sales collateral, presentation assets, flyers/emails, product information documents, and competitive grids; offer support for internal sales training,
+ **Gather customer insights** by interacting directly with customers during seminars, tradeshows, and on-site visits to inform product development and marketing strategies.
+ **Drive thought leadership initiatives** by developing white papers, blog content, and speaking opportunities that position the company as an industry leader and adapt as needed for international markets/teams.
+ **Plan and manage marketing events** , including webinars, conferences, and trade shows, to increase brand visibility and engage target audiences.
**QUALIFICATIONS**
**Experience:** Bachelor's degree in Marketing, Business, or a related field (Master's preferred).
**Experience:**
+ 2+ years of experience in product marketing, sales, or global marketing
+ Experience in higher education, healthcare, or biological sciences is a plus.
+ Demonstrated success in launching new products and growing market share.
+ Analytical skills with a data-driven approach to decision-making.
+ Ability to quickly grasp complex products and communicate their value clearly.
+ Exceptional writing skills with the ability to simplify technical concepts.
+ Advanced expertise in market research and data interpretation.
+ Proficiency in marketing automation tools and CRM platforms.
+ Available to attend meetings occasionally in the early morning or evenings (outside of the 9-5).
**TRAVEL:** This role requires travel an estimated 30% of the time for meeting attendance for customer events, trade shows, sales meeting, or team meetings.
#LI-Hybrid
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $121,350 - $170,050
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Behavioral Health Support Staff

Posted 14 days ago
Job Viewed
Job Description
Join Northway Academy in Elk River as a **Behavior Technician** , where you'll provide 1:1 center-based ABA therapy to children with Autism and related condition. In this hands-on role, you'll help kids develop meaningful skills-like communication, emotional regulation, daily routines, and social interaction. You'll be part of a supportive, mission-driven team focused on helping each child grow, thrive, and reach their potential!
**What You'll Get:**
**Consistent Schedule** - Full-time, Monday-Friday. No evenings, weekends, or holidays
**Competitive Pay** - $19-$2/hour, with a 1 raise opportunity at 6 months
**Great Benefits** - Health, dental, vision, PTO, 401(k) with match, pet insurance, and paid holidays _(paid holidays off applicable to all staff scheduled 32+ hours/week)_
**Instant Pay** - Access your pay within 24 hours via Dayforce Wallet
**Growth Opportunities** - Room to advance in a nationwide organization
**Rewarding Work** - Be part of a supportive team making a real difference
**What We're Looking For** _(Must meet_ **_one_** _of the following)_ :
+ **Enrolled in or completed a B** **achelor's OR Master's degree** in a related mental health field (e.g. psychology, child development, social work, education, etc.)
+ **Associate's degree obtained** in a related field **+ 2,000 hours** of supervised experience (e.g. DSP, PCA, Paraprofessional)
+ **High school diploma (or GED)** **+ 4,000 hours** of supervised experience
+ **Fluent in a non-English language** or **certified by a tribal nation**
**Join Our Team**
If you are passionate about making a difference in the lives of individuals and families, we encourage you to join Northway Academy's mission of helping everyone live a full and happy life. Apply today and start your journey toward a rewarding career well-lived.
_As an equal opportunity employer, we do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, veteran status, citizenship, or any other characteristic protected by law._
Senior Product Marketing Specialist - Healthcare Solutions

Posted 15 days ago
Job Viewed
Job Description
**OVERVIEW**
You will work in concert with the product management team to analyze market conditions, the competitive landscape, customer needs, and develop go-to-market plans that differentiate Clinical Effectiveness (CE) products from the competition while reinforcing customer value. You also will support the sales and client service teams through the creation of messaging, tools and sales support material, and will drive strategy and subject matter expertise for campaigns and communications to be delivered by the marketing communications team. You work closely with portfolio marketing, product management, strategic marketing communications, training and sales to deliver accelerated growth for CE products.
**RESPONSIBILITIES**
+ **Market Intelligence:** understand CE market trends, customer needs, and competitive landscape. Use this knowledge to inform sales enablement and go-to-market strategies.
+ **Product Positioning:** develop clear and compelling product positioning and messaging that differentiates our products in the market.
+ **Content Creation:** create and manage a variety of content (e.g., sales documentation, product videos, website copy, blog posts) to articulate the benefits of our products to enterprise businesses.
+ **Sales Enablement:** equip the sales team with the necessary tools and materials to sell our products effectively. This includes training sessions, product collateral, and custom sales strategies.
+ **Partner Enablement:** support the partner ecosystem with the necessary tools and materials to sell our products effectively.
+ **Analyst Support:** create differentiated messaging & materials for analyst briefings, inquiries, and RFPs.
+ **Stakeholder Engagement:** collaborate with internal teams (e.g., product management, sales, customer success) and external stakeholders (e.g., customers, partners, industry analysts) to maximize product impact.
**QUALIFICATIONS**
**Education:** Bachelor's degree from an accredited four-year college or university in relevant field or equivalent
**Experience:** Five or more years in product marketing or related experience
**Preferred:**
+ Working with sales, account management and customer success functions
+ Understanding of SaaS products and their application in business
+ Working with marketing enterprise software solutions
+ Experience in creating marketing collateral & sales enablement tools
+ Experience in healthcare technology or similar setting a plus
**TRAVEL:** Up to 10% travel required as necessary, mostly to internal meetings
#LI-Hybrid
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Senior Customer Success Specialist - Healthcare

Posted 15 days ago
Job Viewed
Job Description
**OVERVIEW**
The Senior Customer Success Specialist is a key contributor within a multi-functional team to drive account success and meaningful product utilization of the Clinical Decision Support & Provider Solutions (CDSP) at our provider health system partners. They are responsible for utilization optimization and value-driving actions. They develop and execute on the account strategy, deployment, and performance optimization efforts that align with business goals provided by Customer Success and Sales Leadership to ensure that customer needs are identified and satisfied, that expectations are met and exceeded, and that renewals are achieved.
**RESPONSIBILITIES**
+ **Project Management:** Sr. CSS has in-depth conceptual and practical knowledge in primary job family and basic knowledge of related job families. Works independently, receives minimal guidance; leads projects and has accountability for ongoing customer activities.
+ Products
+ Sr. CSS has in-depth knowledge of all CDSP products and is aware of the competition and market differentiators
+ Workflow
+ Sr. CSS supports overall account rollout strategy by taking the lead with assigned multifaceted projects
+ Sr. CSS leads successful CDSP implementation start to finish across multiple service lines and/or locations.
+ Sr. CSS manages and oversees complex implementations, supporting heatmap development with a big focus on prioritization & optimization
+ Sr. CSS should be comfortable speaking to standard and non-standard options for CDSP workflows
+ Strategy & Optimization
+ Sr. CSS will take an active role in planning, scheduling, and executing onsite client meetings
+ Sr. CSS will be responsible for identification of implementation and optimization opportunities, and partner with CS Implementation team to ensure implementation/optimization aligns with customer's goals
+ Sr. CSS will leverage PSA to track tasks and hold customer accountable, leveraging task GANTT to monitor project progress
+ Sr. CSS leverages customer-facing tools to guide project progress and develops new tools to fit customer needs
+ Sr. CSS regularly acts as a resource to colleagues and new employees
+ **Reporting Systems:** Sr. CSS leverages data to solve complex problems and exercises judgement based on the analysis of multiple sources of information.
+ Sr. CSS explains complicated data and works to build consensus on next steps
+ Sr. CSS regularly seeks data analysis opportunities to tie CDSP utilization to customer outcomes
+ Sr. CSS extracts data across all reporting systems and uses data visualization techniques to tell a positive story
+ Sr. CSS should have a high-level understanding of internal reports (AM, Client Status, Gap Analysis) and should regularly leverage these reports to monitory customer health
+ Sr. CSS should be able to guide colleagues in supporting internal and external data inquiries
+ **Technical Expertise:** Technical Integrations
+ Sr. CSS should be able to present integration options to customers, i.e. batch automation, EMR integration, Member Access and should be able to navigate common technical questions related to each
+ Sr. CSS can seek out new and innovative integration opportunities across various customer platforms
+ Sr. CSS pursues customer conversations to discuss new innovative ways to integrate CDSP solutions in our customer partners' technical and clinical workflows
+ Sr. CSS should be able to communicate the value of various integration options as well as explain the technical lift
+ Sr.CSS should leverage knowledge of customer needs and integration types to make recommendations on which integration type to leverage
+ Sr. CSS should be able to troubleshoot customer questions leveraging FileZilla
+ Sr. CSS should leverage various internal reports to identify, escalate, and resolve technical issues
+ Sr. CSS should navigate and coordinate amongst various internal teams including Systems Implementation, App Support, Engineering, and others
+ Sr. CSS should help project manage large technical projects and ensure timely completion
+ **Client Management & Relationship Building:** The Sr. CSS has in depth knowledge of key business drivers and builds knowledge of the company, processes, and customers.
+ Project Liaison
+ Sr. CSS should develop strong working relationship with PL and be able consult PL on best practices, implementation activities and gaining leadership support.
+ Sr. CSS explains difficult or sensitive information; works to build consensus
+ Additional Stakeholders
+ Sr. CSS should be aware of executive stakeholders, including contract holders and can develop key communications to keep stakeholders updated
+ Depending on the customer, Sr. CSS may have regular communication with executive stakeholders and can be nimble in tailoring their communication or presentations to the executive audience
+ Sr. CSS should develop relationships with various implementation leads including service line leaders, managers, department heads, physicians, nurses, and front-end users and should leverage these leads to seek out new implementation opportunity
+ Sr. CSS is an expert in navigating common customer pushback and can overcome barriers to implementation
+ Sr. CSS explains complex information to others in straightforward situations
+ Judgement
+ Sr. CSS should be aware of customer health and provide input to changes in customer health to Account Executive, Engagement Manager, or Sr. Regional Manager.
+ Sr. CSS should be able to identify and escalate any customer concerns and take initial steps to overcome them
+ Sr. CSS solves complex problems; exercises judgment based on the analysis of multiple sources of information
+ **Account Management Systems:** Sr. CSS should be able to utilize all account management systems across CDSP and should be able to recommend opportunities for process improvement.
+ Sr. CSS should regularly leverage Salesforce reporting to inform customer conversations and to understand timelines, resourcing, and trends for project execution
+ Sr. CSS will partner internally with various teams on communication planning including lifecycle marketing for targeted customer communications and thought leadership campaigns
+ Sr. CSS will leverage account management resources to ensure the coordinated execution of tasks across a multi-disciplinary team (Customer Success Implementation, Systems Implementation, Customer Support, Enterprise Support, Research & Analytics, Lifecycle Marketing, Digital Marketing, etc.) and for a variety of activities (access planning, configuration and execution; training & onboarding; communication plans & digital programs; reporting, etc.)
+ Sr. CSS should be able to guide colleagues in supporting internal and external data inquiries
+ **Healthcare Landscape:** Sr. CSS has in-depth knowledge of CDSP solutions and how they meet the needs of our customers and differentiate from competing solutions in the market.
+ Sr. CSS can identify, uncover, and understand customer needs, initiatives, and value growth opportunities based on knowledge of government programs and quality initiatives
+ Sr. CSS understands CDSP product alignment with major healthcare models
+ Sr. CSS understands the roles and responsibilities of customer stakeholders including but not limited to CMIO, CMO, CNO, CQO, CRO, CIO, and Patient Experience leaders
+ Sr. CSS may serve as a resource to colleagues when it comes to understanding how CDSP fits within the healthcare landscape
+ Sr. CSS stays on top of healthcare trends and seeks out opportunities to partner with customers on innovation and alignment
+ **Additional Responsibilities:**
+ Establish positive, collaborative relationships with client representatives even under difficult or escalated circumstances
+ Act and communicate professionally as a representative of the CE team
+ Respond quickly and appropriately not only to customer questions, needs, requests to coordinate resources to meet those needs, but also to business needs and priorities
+ Track and document project plans, statuses, and progress
**QUALIFICATIONS**
**Education:** Bachelor's degree required, Business Health Administration preferred. Advanced degree or equivalent recommended.
**Experience:**
+ 3+ years of experience in Saas- or CaaS-based customer success, account management, or related roles, with a focus on strategic or enterprise-level customer engagement and value realization
+ Healthcare background, including but not limited to:
+ Healthcare IT experience preferably in a project manager, account management, and/or IT function
+ Knowledge of clinical decision support (CDS) products and awareness of the competition and market differentiators
+ Knowledge of EHRs and related technical workflows
+ Knowledge of the healthcare industry, including clinical workflows, healthcare regulations, and health system organizational goals
+ Proven ability to quickly establish rapport with all levels of personnel up to and including C-suite executives
+ Superb presentation, oral and written communication skills
+ Awareness of challenges faced by healthcare organizations, such as patient outcomes, compliance, and cost pressures
+ Excellent customer management skills to track large, complex software implementations across multiple customer sites
+ Data-oriented, consultative approach to promote product utilization with customers
**TRAVEL:** ~10-40% travel
#LI-Hybrid
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $95,560 - $133,750
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.