18 Healthcare jobs in Elizabethton

• Demonstrate knowledge and proficiency of menu management system.
• Prepare, assemble, deliver and retrieve patient menus/ menu selections according to prescribed diets.
• Assist patients in completing menu selections compliant with prescribed diet. Offer alternative menu, as allowed on prescribed diet and in accordance with food allergies, food sensitivities, cultural, ethnic, and religious preferences.
• Update and/or validate diet changes in the patient menu system with the most current diet order.
• Update and/or validate menu and nourishment labeling is compliant with most current diet order. Create, print and place menu labels as needed.
• Communicates patient care and food service issues to the department.
• Print and distribute reports, such as meal tallies, patient diet lists and nourishment lists.
• Follow HIPAA and Joint Commission guidelines in accordance with organizational and departmental policies.
• Perform clerical assignments in Food & Nutrition office including faxing, answering phones, filing, photocopying, etc. Maintains organization and efficiency of department office. Follows up with inquiries and requests in a timely and appropriate manner.
• Maintain proper levels of office and menu supplies.
• Attend in-services and other departmental related meetings.
• Assists trayline, food service aides or catering as needed.
• Performs other duties as requested.

SummaryThis position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Program Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application.DutiesHelpDuties include but are not limited to:Independently carries out the day-to-day operations in the laboratory. Evaluates the suitability of the specimen for analysis; prepares specimens for analysis, ensuring that the physiologic state of the specimen properties is maintained; assigns priority to test requests and executes them expeditiously for use in critical care situationsDevelops, performs, evaluates, interprets, correlates, and validates the accuracy of laboratory procedures and results in line with current laboratory regulatory requirements.In addition to routine testing, the CLS conducts quality control and routine maintenance of instrumentation and troubleshooting. The CLS correlates abnormal lab data with pathological states, determines the validity of test results, and the need for additional tests.Specific targeted laboratory responsibilities or projects may include laboratory safety officer, analyzer specialist, primary operator on new test systems, quality control specialist, supply control, and/or coordinator for the laboratory competency assessment or proficiency/survey program. This assignment may include limited duties in areas such as lab information management and ancillary testing.Tasks require a broad exercise of independent judgment and responsibility, including organizing and setting priorities with minimal technical supervision. The CLS assesses a situation, considers the options, and formulates as appropriate course of action.Assignment includes monitoring quality control systems and measures, collaborating in the diagnosis and treatment of patients, and providing education for laboratory health care professionals and the public in a professional, courteous, and effective manner.Provides direction, work review, and job training to students and less experienced CLS's.Works effectively with both laboratory and non-laboratory staff to clearly convey malfunctioning problem to outside service representative and competently follow instruction for instrument repair.Works on weekend, holiday, or irregular shifts or in other sections to provide laboratory coverage for routine or emergency procedures as needed or directed by management.Work Schedule: Monday thru Friday 11:00pm - 7:00 amRecruitment Incentive (Sign-on Bonus): AuthorizedPermanent Change of Station (Relocation Assistance): Not AuthorizedEDRP Authorized: Former EDRP participants ineligible to apply for incentive.Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $44,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of 416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VAInsurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)Telework: Not AvailableVirtual: This is not a virtual position.Functional Statement # GS-7 61092F / GS-9 61093F / GS-11 61094FPermanent Change of Station (PCS): Not AuthorizedRequirementsHelpConditions of employmentYou must be a U.S. Citizen to apply for this job.All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.Selective Service Registration is required for males born after 12/31/1959.Must be proficient in written and spoken English.You may be required to serve a trial period.Subject to background/security investigation.Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements ( Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment.Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).QualificationsApplicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.Basic Requirements:a. Citizenship. Citizen of the United States (U.S.). Non-citizens may be appointed when it is not possible to recruit qualified citizens in accordance with chapter 3,section A, paragraph 3g, of this part. See 38 U.S.C. § 7407(a) for more information.b. Education. Individuals must have successfully completed a bachelor's degree or higher from an accredited college or universityc. Credential. Persons appointed or reassigned to CLS positions in the GS-0644 series must possess and maintain for the duration of employment a valid Generalist certification as a Medical Laboratory Scientist (given by ASCP BOC or AMT) or a Medical Technologist (given by ASCP BOR or AMT) .d. English Language Proficiency. CLSs appointed to direct patient-care positions must be proficient in spoken and written English as required by 38 U.S.C. § 7403(f).May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).Grandfathering Provision. The following is the standard grandfathering policy for all hybrid title 38 qualification standards. Some of these provisions may not apply to this occupation. Please carefully review the qualification standard to determine the specific education, credential or certification requirements that apply to this occupation.All persons employed in VHA in this occupation under a permanent, appropriate, and legal placement on the effective date of this qualification standard, are considered to have met all qualification requirements for the grade and/or assignment held, including positive education and certification where applicable. For employees who do not meet all the basic requirements of this standard but met the qualifications applicable to the position at the time they were appointed, the following provisions apply:(1) Employees may be reassigned, promoted up to and including the full performance (journey) level, or be changed to a lower grade within the occupation but may not be promoted beyond the journeyman level or newly placed in supervisory or managerial positions. (2)If an assignment above the FPL requires an additional certification over and above the basic requirements, employees must meet the assignment-specific requirement before they can be promoted.(3)Employees who are appointed on a temporary basis prior to the effective date of the qualification standard may not have their temporary appointment extended or be reappointed on a temporary or permanent basis until they fully meet the basic requirements of the standard.(4)Employees retained in this occupation under this provision who subsequently leave the occupation lose protected status and must meet the full VA qualification standard requirements in effect at the time of re-entry to the occupation.(5)Employees initially grandfathered into this occupation who subsequently obtain certification that meets all the basic requirements of this qualification standards must maintain the required credentials as a condition of employment in the occupation.NOTE: This provision is not intended to regularize appointments/placements.e. Foreign Education. To be creditable, education completed outside the U.S. must be deemed at least equivalent to that gained in a conventional U.S. program by a private organization specializing in the interpretation of foreign educational credentials. Graduates of foreign baccalaureate degree programs meet the educational requirements if they meet either of the following:(1) Foreign transcripts are evaluated by an acceptable evaluation agency, and the degree is found to be equivalent to a NAACLS-approved U.S. clinical laboratory science degree program. OR (2) The applicant submits a letter from ASCP BOC or AMT stating the individual is eligible to take the certification examination.NOTE: Possession of a certification identified in 4c above automatically determines the foreign education as creditable and no further documentation or proof of equivalency is needed.Grade Determinations: Clinical Laboratory Scientist, GS-07.Experience. None beyond the basic requirements.Grade Determinations: Clinical Laboratory Scientist, GS-09.Experience, Candidates must have one year of creditable experience equivalent to the GS-07 grade levelOREducation. Must have Master's degree or 2 academic years of progressively higher-level graduate education in medical technology or a directly related science.Demonstrated Knowledge, Skills and Abilities. In addition to the experience or education above, the candidate must demonstrate the following KSAs: (a) Knowledge of policies and procedures of clinical laboratory testing. (b) Knowledge of laboratory quality control and quality assurance principles. (c) Knowledge of laboratory equipment and routine maintenance. (d) Ability to work as a team member and effectively complete assignments. (e) Ability to read and interpret written instructions. (f) Ability to accurately perform pre-analytical, analytical, and post-analytical phases of testing.Grade Determinations: Clinical Laboratory Scientist, GS-11.Experience, Candidates must have one year of creditable experience equivalent to the GS-09 grade levelOREducation. Must have 3 full years of progressively higher-level graduate education or a Ph.D. or equivalent doctoral degree in medical technology or a directly related science.Demonstrated Knowledge, Skills and Abilities. In addition to the requirements above, candidates must demonstrate all the following KSAs:(a) Knowledge of professional clinical laboratory science principles, practices, concepts, and theories that support sound, independent work.(b) Knowledge of laboratory quality control and quality assurance procedures and principles of performance improvement.(c) Skill in informatics, laboratory data flow, and laboratory processes.(d) Ability to maintain, troubleshoot, and repair instrumentation.(e) Ability to use independent technical judgment to analyze and interpret laboratory results.(f) Ability to read, interpret, and apply complex written instructions.(g) Ability to communicate, consult, and interact with other members of the health care team, external relations, customer service, and patient education.Reference: For more information on this qualification standard, please visit full performance level of this vacancy is GS-11.Physical Requirements: The work requires regular and recurring standing, walking between different areas within the laboratory and throughout the medical center. The work involves manual dexterity, visual acuity, and the ability to sit and concentrate for long periods of time. Requires intermittent moderate lifting 915-44 pounds); light carrying (under 15 pounds); use fingers; both hands required; intermittent, but possible prolonged stooping and kneeling; ability to read and comprehend ordinary type and computer screens; ability to read and comprehend ordinary type and computer screens, ability to hear (aid permitted) and work in an environment with constant noise; working closely with others; high cognitive function required to work in a fast paced environment with competing priorities without loss of accuracy; emotional stability required to maintain self-control in difficult and stressful situations.EducationNote: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: informationReceiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.During the application process you may have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.This job opportunity announcement may be used to fill additional vacancies.This position is in the Excepted Service and does not confer competitive status.VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.Expand Hide additional informationCandidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.BenefitsHelpA career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Host Healthcare is seeking a travel Cath Lab Technologist for a travel job in Kingsport, Tennessee. Job Description & Requirements Specialty: Cath Lab Technologist Discipline: Allied Health Professional Start Date: 08/31/2025 Duration: 13 weeks 40 hours per week Shift: 10 hours, days Employment Type: Travel Host Healthcare Job ID a1fVJ0006HuWzYAK. Pay package is based on 10 hour shifts and 40 hours per week (subject to confirmation) with tax-free stipend amount to be determined. Posted job title: Cath Lab Tech About Host Healthcare At Host Healthcare, we provide a truly comfortable experience as you explore your travel nursing, therapy, or allied career. We make your travel healthcare journey easy by taking care of all the details, so you don’t have to. We are on a mission to help others live better and we do this by helping the healers of the world be as comfortable as possible. With access to tens of thousands of travel nursing, therapy, and allied jobs in all 50 states, our responsive and friendly recruiters find your dream position based on what’s important to you. During your assignment, get access to premium benefits, including Day 1 medical that continues up to 30 days between assignments, 401K matching, travel reimbursements, dedicated housing support, and more. We also offer 24/7 support from our team and access to our on-staff clinicians so you can feel comfortable and confident throughout your entire assignment. Travel comfortably with Host Healthcare. Benefits Referral bonus School loan reimbursement Vision benefits Wellness and fitness programs Company provided housing options License and certification reimbursement Life insurance Medical benefits Mileage reimbursement Pet insurance Discount program Employee assistance programs Guaranteed Hours Health savings account Holiday Pay 401k retirement plan Continuing Education Dental benefitsaa415a4b-8b21-40fc-a65c-70d2b25ca29a

If you are a motivated and reliable person with exceptional customer service skills and the ability to thrive in a fast-paced environment, come join Holston Medical Group. We are looking for friendly, courteous employees to ensure a positive patient experience and welcome a teamwork environment. WHAT WE OFFER:Company paid Life and Accidental Death and Dismemberment InsuranceCompany paid Long Term Disability Insurance401(k) and Roth Retirement plan with Company ContributionsMedical, Dental, Vision, and additional Life and STD InsuranceHealth Savings Account Plan with company contributionsPaid time offPaid Sick timePaid HolidaysEmployee discountsAnd more!General Summary: The Patient Access Representative will answer a variety of incoming calls from patients to schedule and register the patients in the Patient Management System. Handle all routine patient inquiries related to the registration process. Ensures all necessary demographic and financial data is obtained, and accurately documented in the system. They will also setup new patient accounts in the system and mail paperwork for those patients. The Patient Access Representative will interact with clinic staff, physicians, patients and professionals outside the clinic to ensure that the patient's needs are met.Main Responsibilities:•Answer calls and respond to emails to register patients following department's policies and procedures.•Interviews patients courteously•Enters required data in the system, with emphasis on accuracy of demographic data and financial information•Validates existing data related to prior registration and updating appropriately in the system•Handle patient inquiries both telephonic and by email•Research required information using available resources•Manage and resolve patient complaints•Identify and escalate issues•Document all call information according to standard operating procedures •Interact with patients, physicians and other staff both within the Clinic and outside facilities to provide accurate, timely and responsive information•Ensure to follow policies and procedures set by Holston Medical Group•Mentor new staff and orient to the center•Maintain strict confidentiality in all matters relating to personnel and patient PHI (Protected Health Information)•Provide information to patients and families, demonstrating courtesy and helpfulness•Display excellent customer service skills•Document work processes as requiredEducation/Experience/Knowledge:•High School diploma or equivalent required •Preferred 2 or more years of experience in a clinical setting•Must possess excellent oral and written communication skills•Ability to work in a team environment and collaborate with others•Must be able to recognize and respond appropriately to urgent/emergent situations.•Medical terminology.•Strong organizational and interpersonal skills.•Experience with customer service and multi-line phones.•Familiarity with computers and other office equipment.•Ability to prioritize and multi-task efficiently and effectively.•Requires adherence to all policies and procedures, including standards for confidentiality, safety, attendance, punctuality and personal appearance.•Must be able to establish and maintain effective working relationships with physicians, managers and peers.Key Competencies:•Compassion•Customer Focus•Ethics and Values•Learning on the Fly•Functional/Technical Skills•Problem Solving•Informing"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability." Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Thank you for considering a career at Ensemble Health Partners!Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!O.N.E Purpose:Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING:Bonus IncentivesPaid CertificationsTuition ReimbursementComprehensive BenefitsCareer AdvancementThis position pays between $16.50 - $17.65/hr based on experience***This position is an onsite role, and candidates must be able to work on-site at Ballad - Holston Valley Medical Center in Kingsport, TN***We are searching for the next Patient Access Specialist champion. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization.Job Responsibilities:•Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable. They are to adhere to policies, and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned.•Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership.•Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options.•The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witnesses name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services.•Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate.•Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets.Experience We Love:•1+ years of customer service experienceRequired Qualifications:•High School Diploma/GED Required•CRCR Required within 9 months of hire (Company Paid)Join an award-winning companyFive-time winner of "Best in KLAS" 2020-2022, 2024-2025Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-202422 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023Energage Top Workplaces USA 2022-2024Fortune Media Best Workplaces in Healthcare 2024Monster Top Workplace for Remote Work 2024Great Place to Work certified 2023-2024InnovationWork-Life FlexibilityLeadershipPurpose + ValuesBottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range.EEOC - Know Your RightsFMLA Rights - EnglishLa FMLA EspañolE-Verify Participating Employer (English and Spanish)Know your Rights

Job Type Full-timeDescriptionJob Title: Care CoordinatorReports To: Program Director and Site Medical DirectorDepartment: OperationsPurpose:Care Coordinators must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions.Duties:The Care Coordinator will act as an integral member of the ReVIDA Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient's care to achieve safer and more effective care. The Care Coordinator will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Care Coordinator will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders.Physical, Emotional Demands, and Work Conditions:Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation).Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients.Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed.The care coordinator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes.Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review.Competencies:Substance Use Care Coordination supports the patient's medical, behavioral health, and other healthcare needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient's medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked.Additionally, the Care Coordinator assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes.Care coordination includes communicating the patient's needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient.This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care Coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals.Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member's recovery.Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member's care) and documents this collaboration appropriately.The Care Coordinator, in participating in the interdisciplinary treatment team meeting, will review the patient's complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient's progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual's progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers.The Care Coordinator will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned.Effectively addresses and documents all barriers to completing any community-based referrals and patient needs.Tracks and maintains accurate and thorough documentation of referrals in the patient's medical record.Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission.Promptly reviews and updates the Individualized Service Plan (ISP) at 90-day intervals and Individualized Plan of Care (IPOC) every 30 days as required.Organizes and participates in interdisciplinary care planning with the treatment team at least monthly.Effectively collaborates with all members involved with providing and coordinating patient care.Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members.Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure.Maintains attention to detail, actively proofreads and edits written communication & patient documentation.Effectively directs and organizes daily responsibilities & workflow.Establishes and maintains appropriate boundaries with patients, treatment team, and colleagues.Applies knowledge and experience to solve problems; consults with others as needed.Listens attentively and proactively asks questions for clarification as needed.Works in collaboration with Multidisciplinary Treatment Team membersCare Coordinator Requirements:Experience:One year of previous experience working with SUD/OUD/BH populations requiredSpecial Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required.Licensure: Tennessee : RN, LPN, MSW, BSW, or Equivalent. Virginia : RN, CSAC, CSAC-R, CSAC-A, BSW, or EquivalentMust be registered with the Board of VirginiaSpecial Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession.Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing.While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they'll tell you there's no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in.

It's all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

RESPONSIBILITIES

• Ensures all crew members are Wowing the Customer through personal contact with customers. Trains the crew on the B.E.S.T. customer service experience; ensuring that each guest has a fast, friendly check out experience.
• Helps oversee the daily activities of all store associates, ensuring they are performing their duties effectively and providing excellent customer service.
• Assists with the receiving, unpacking, and organizing of new stock to ensure items are quickly and efficiently placed on the sales floor
• Acts as Manager on Duty when needed, taking full responsibility for store operations, staff management, customer service, and addressing any urgent issues.
• Manages the entire process of opening or closing the store, which includes securing cash, locking doors, setting alarms, and ensuring everything is in place for a smooth daily operation.
• Supports the onboarding and ongoing training of associates, helping them learn store policies, product knowledge, and operational procedures to improve their performance.
• Drives store sales and controls expenses: Actively seeks ways to boost sales by optimizing merchandising, staff performance, and customer service.
• Partners with the entire store leadership team in merchandising procedures and World Recovery.
• Performs store maintenance including but not limited to taking out garbage, sweeping, cleaning bathrooms, maintaining stock room

• High School Graduate or equivalent
• College experience preferred
• Minimum 1 years of management experience
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and places/removes merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders in order to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers on the telephone and face-to-face in the store, as well as with managers and coworkers. Must be able to exchange accurate information in these situations
• Frequently move across the sales floor assisting customers, as well as to and from the stock room retrieving and putting away merchandise
• Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required)
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for 80% of the time