5 Healthcare jobs in Minden

As a Health Services Response Advisor , your primary responsibility will be to support both Consumer and Commercial PERS customers by receiving, evaluating and prioritizing emergency and non-emergency telephone and electronic requests for assistance. These requests will include Operator Service assistance, supporting customers with manual phonebook updates, Lyft ride setup, and Directory assistance. As a Health Services Response Advisor, you will be expected to adhere to prescribed protocols, and process information with a high level of compassion and accuracy. You are an excellent fit for this role if you are seeking meaningful work are skilled at maintaining compassion and composure, even in high stress situations.

This role is onsite , which means you would be required to train and work at a designated Best Buy Health location. After training you will join the same work model as the broader HSR department. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Reno, Nevada.

Health Services Response is a 24/7 department, we are looking for candidates able to work all shifts including overnights and weekends (additional shift differential pay for hours worked overnight and on weekends)

What you’ll do

• Assess the needs of individuals reaching out for support—whether for medical, social, or wellness reasons—across both urgent and routine situations
• Respond to user and/or system generated alerts pertaining to individual devices or Residential Living Facility devices, accurately and with an appropriate degree of urgency
• Advocate for members, triage calls, and report crisis situations to the appropriate agencies such as Adult Protective Services and Public Safety Answering Points
• Support transportation needs via dispatch of Lyft rides for customers
• Create accurate logs of all communications for the purpose of assuring the general needs and safety of customers
• Monitor member incidents in real-time, responding to alerts and reports of non-compliance, collaborating with and escalating to clinical stakeholders as needed

• Minimum 2 years of customer service and/or call center experience required
• Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire)

• 2 years of call center preferred
• 2 years of experience working in healthcare and/or technology field preferred

• Physical and mental well-being support via Best Buy Health Wellness Program
• Comprehensive benefits including tuition reimbursement, caregiver support, and more
• Generous Best Buy employee discount

About us
Best Buy is an equal opportunity employer.

Position Type: Full timePandoLogic. Category:Human Resources, Keywords:Recruiter, Location:Carson City, NV-89702

As a Health Services Response Advisor , your primary responsibility will be to support both Consumer and Commercial PERS customers by receiving, evaluating and prioritizing emergency and non-emergency telephone and electronic requests for assistance. These requests will include Operator Service assistance, supporting customers with manual phonebook updates, Lyft ride setup, and Directory assistance. As a Health Services Response Advisor, you will be expected to adhere to prescribed protocols, and process information with a high level of compassion and accuracy. You are an excellent fit for this role if you are seeking meaningful work are skilled at maintaining compassion and composure, even in high stress situations.

This role is onsite , which means you would be required to train and work at a designated Best Buy Health location. After training you will join the same work model as the broader HSR department. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Reno, Nevada.

Health Services Response is a 24/7 department, we are looking for candidates able to work all shifts including overnights and weekends (additional shift differential pay for hours worked overnight and on weekends)

What you’ll do

• Assess the needs of individuals reaching out for support—whether for medical, social, or wellness reasons—across both urgent and routine situations
• Respond to user and/or system generated alerts pertaining to individual devices or Residential Living Facility devices, accurately and with an appropriate degree of urgency
• Advocate for members, triage calls, and report crisis situations to the appropriate agencies such as Adult Protective Services and Public Safety Answering Points
• Support transportation needs via dispatch of Lyft rides for customers
• Create accurate logs of all communications for the purpose of assuring the general needs and safety of customers
• Monitor member incidents in real-time, responding to alerts and reports of non-compliance, collaborating with and escalating to clinical stakeholders as needed

• Minimum 2 years of customer service and/or call center experience required
• Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire)

• 2 years of call center preferred
• 2 years of experience working in healthcare and/or technology field preferred

• Physical and mental well-being support via Best Buy Health Wellness Program
• Comprehensive benefits including tuition reimbursement, caregiver support, and more
• Generous Best Buy employee discount

About us
Best Buy is an equal opportunity employer.

Position Type: Full timePandoLogic. Category:Human Resources, Keywords:Recruiter, Location:Carson City, NV-89702

As a Health Services Response Advisor , your primary responsibility will be to support both Consumer and Commercial PERS customers by receiving, evaluating and prioritizing emergency and non-emergency telephone and electronic requests for assistance. These requests will include Operator Service assistance, supporting customers with manual phonebook updates, Lyft ride setup, and Directory assistance. As a Health Services Response Advisor, you will be expected to adhere to prescribed protocols, and process information with a high level of compassion and accuracy. You are an excellent fit for this role if you are seeking meaningful work are skilled at maintaining compassion and composure, even in high stress situations.

This role is onsite , which means you would be required to train and work at a designated Best Buy Health location. After training you will join the same work model as the broader HSR department. The recruiter or hiring manager will provide more details during the hiring process. For this role, you must be located within a drivable distance to our office in Reno, Nevada.

Health Services Response is a 24/7 department, we are looking for candidates able to work all shifts including overnights and weekends (additional shift differential pay for hours worked overnight and on weekends)

What you’ll do

• Assess the needs of individuals reaching out for support—whether for medical, social, or wellness reasons—across both urgent and routine situations
• Respond to user and/or system generated alerts pertaining to individual devices or Residential Living Facility devices, accurately and with an appropriate degree of urgency
• Advocate for members, triage calls, and report crisis situations to the appropriate agencies such as Adult Protective Services and Public Safety Answering Points
• Support transportation needs via dispatch of Lyft rides for customers
• Create accurate logs of all communications for the purpose of assuring the general needs and safety of customers
• Monitor member incidents in real-time, responding to alerts and reports of non-compliance, collaborating with and escalating to clinical stakeholders as needed

• Minimum 2 years of customer service and/or call center experience required
• Prior certification and/or successful completion of the CSA certification coursework upon hire required (paid on the job training facilitated upon hire)

• 2 years of call center preferred
• 2 years of experience working in healthcare and/or technology field preferred

• Physical and mental well-being support via Best Buy Health Wellness Program
• Comprehensive benefits including tuition reimbursement, caregiver support, and more
• Generous Best Buy employee discount

About us
Best Buy is an equal opportunity employer.

Position Type: Full timePandoLogic. Category:Human Resources, Keywords:Recruiter, Location:Gardnerville, NV-89460

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve.

This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team members.

ESSENTIAL RESPONSIBILITIES

• Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects.

• Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards.

• Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs.

• Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary.

• Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures.

• Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.

• Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

• Other duties as assigned or requested.

EDUCATION

Required

• Bachelor's degree in Information Technology, Computer Science or closely related field

Substitutions

• None

Preferred

• Master's degree in Information Technology, Computer Science or closely related field

EXPERIENCE

Required

• 5 years of experience as a developer

• Experience with Project Management tools

• Experience with databases

• Experience with multiple coding languages

Preferred

• Healthcare experience is strongly preferred

• .NET

• SQL

SKILLS

• Problem solving, root cause analysis, and issue resolution

• Demonstrated leadership skills

• Experience in Healthcare or Health Insurance Industry

• Experience with technology platforms, application development tools, business processes, software development life cycle used by Highmark enterprise

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$67,500.00

Pay Range Maximum:

$126,000.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J