47 Healthcare jobs in Montgomery

Business Transformation, Healthcare Provider Operations Consulting_Manager

36136 Montgomery, Alabama EY

Posted 1 day ago

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Job Description

Location: Anywhere in Country

At EY, we're all in to shape your future with confidence.

We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Business Transformation, Healthcare Provider Operations Consulting_Manager

#Healthconsulting

Today's healthcare environment in the post-COVID era is undergoing rapid change and transformation. As healthcare organizations seek to stabilize operations and plan for a financially sustainable future, they are challenged to integrate transformative technology (Artificial intelligence, automation, etc.), adjust to patient-focused operations, and maintain operational discipline to withstand increasing financial pressures. As a manager within our Health consulting practice, you'll work with clients across the healthcare industry, from hospitals and integrated delivery networks to commercial and governmental insurers. You'll use your industry knowledge and relationship skillsets to assist our clients in transforming operations to meet the evolving demands of today's healthcare market.

The opportunity

As part of EY's Health consulting practice, you will work with these clients across the country in solving complex problems in today's rapidly changing healthcare environment? We currently are seeking a highly motivated Manager, with a focus on provider operations, to manage client engagement teams, work with a wide variety of clients to deliver professional services and manage business development activities on strategic and global priority accounts.

Your key responsibilities

You'll spend most of your time teaming with our provider team working with a broad spectrum of not-for-profit and for-profit healthcare clients, including hospitals, healthcare systems, physician practices and academic medical centers, to assess and redesign clinical processes.

As a Manager in our Health consulting group focused on Provider Operations, you'll work with clients across the following areas:

  • Operational improvement

  • Benchmarking and financial quantification

  • Cost reduction/revenue enhancement

  • Workflow redesign

Skills and attributes for success

  • Effectively manage and motivate client engagement teams with diverse skills and backgrounds Foster an innovative and inclusive team -oriented work environment. Play an active role in counselling and mentoring junior consultants within the organization

  • Foster relationships with client personnel at appropriate levels. Consistently deliver quality client services. Drive high-quality work products within expected timeframes and on budget. Monitor progress, manage risk and ensure key stakeholders are kept informed about progress and expected outcomes

  • Cultivate and manage business development opportunities. Understand EY and its service lines and actively assess/present ways to serve clients. Develop and maintain long-term client relationships and networks

  • Demonstrate in-depth technical capabilities and professional knowledge

To qualify for the role you must have

  • A bachelor's degree and approximately 5 years of related work experience; or a master's degree and approximately 4 years of related work experience

  • Approximately 4 years of healthcare consulting experience, preferably with prior experience as a manager (or above), in a consulting firm or in a management role within industry

  • Ability to read and interpret hospital financial statements and contract terms, utilize complex financial models, experience with operational process mapping and experience with healthcare cost reduction planning and implementation

  • Experience with healthcare organization M&A, physician alignment, or financial margin improvement initiatives

  • Experience in selling and delivering projects that cover the full life cycle of assessment, design and implementation support

  • Assist in generating revenue within existing healthcare clients and in developing new prospects at the "C" level of large healthcare companies

  • Ability to manage a team of staff/senior consulting professionals

  • Ability to work collaboratively in a team environment (knows when to lead and when to follow)

  • Strong analytical and problem-solving skills, as well as excellent oral and written communication skills

  • A willingness to travel to meet client needs; travel is required as neede by the client.

Ideally you'll also have

  • A degree with an emphasis in Finance, Accounting, and/or Business; CPA, MBA, MHA and/or MPH

What we look for

We're interested in passionate leaders with strong vision and a desire to stay on top of trends in the healthcare industry. If you have a genuine passion for healthcare, this role is for you

What we offer you

At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

  • We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $127,100 to $33,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 152,500 to 264,800 Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.

  • Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.

  • Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.

EY accepts applications for this position on an on-going basis.

For those living in California, please click here for additional information.

EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.

EY | Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

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Healthcare .NET Senior Application Developer - HNAS

36136 Montgomery, Alabama Highmark Health

Posted 2 days ago

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Job Description

Company :

Highmark Inc.

Job Description :

JOB SUMMARY

HNAS (Health Now Administrative Services) offers flexible, cost-effective solutions for employee health benefits. HNAS is part of Highmark Health, a national blended health organization with a mission to create remarkable health experiences. Our culture is built on your growth and development, collaborating across our organization, and making a big impact for those we serve.

This job takes the lead in providing more complex application development services typically as part of a project team or in an application support role. Developers analyze, design, code, test and implement more complex systematic solutions to meet customer requirements that adhere to Highmark IT standards and policies. Developers provide general support to maintain more complex applications that meet the service levels, system availability, performance and quality levels required by their customers. May mentor less experienced team members.

ESSENTIAL RESPONSIBILITIES

  • Takes a lead role for analyzing, designing, coding, testing and implementing more complex application enhancements, as well as providing general production support, meeting defined scope, target dates and budgets with minimal or no defects.

  • Utilizes and participates in the more complex full system development life cycle, per current Highmark SDLC standards.

  • Takes a lead role in collaborating with customers, business analysts, partners, and IT team members to understand business requirements that drive the analysis and design of quality technical solutions. Concentrates on providing innovative solutions to more complex business needs.

  • Takes a lead role in providing required technical support, including release implementations, on-call and 24x7 supports when necessary.

  • Performs work in compliance with all Highmark and Highmark IT standards, policies and procedures.

  • Actively takes a leading role and participates on project teams in various project roles, including, but not limited to, Developer, Technical Lead and Project Manager, based upon level of experience.

  • Effectively communicates with team members, customers, partners and management, including assisting with or conducting more complex technical walkthroughs, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

  • Other duties as assigned or requested.

EDUCATION

Required

  • Bachelor's degree in Information Technology, Computer Science or closely related field

Substitutions

  • None

Preferred

  • Master's degree in Information Technology, Computer Science or closely related field

EXPERIENCE

Required

  • 5 years of experience as a developer

  • Experience with Project Management tools

  • Experience with databases

  • Experience with multiple coding languages

Preferred

  • Healthcare experience is strongly preferred

  • .NET

  • SQL

SKILLS

  • Problem solving, root cause analysis, and issue resolution

  • Demonstrated leadership skills

  • Experience in Healthcare or Health Insurance Industry

  • Experience with technology platforms, application development tools, business processes, software development life cycle used by Highmark enterprise

Language (Other than English):

None

Travel Requirement:

0% - 25%

PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office selling products/services (sales employees)

Never

Physical work site required

Yes

Lifting: up to 10 pounds

Constantly

Lifting: 10 to 25 pounds

Occasionally

Lifting: 25 to 50 pounds

Rarely

Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement : This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Pay Range Minimum:

$67,500.00

Pay Range Maximum:

$126,000.00

Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.

For accommodation requests, please contact HR Services Online at

California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Req ID: J259560

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Remote Senior / Principal Software Developer (Back End)- Healthcare AI

36136 Montgomery, Alabama Oracle

Posted 2 days ago

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Job Description

Job Description

Job Description : Are you ready to embark on a journey that will revolutionize healthcare and improve patient outcomes on a global scale? The Oracle Health division is leading the charge in healthcare innovation, and we are seeking an exceptional Principal Member of Technical Staff to join our Clinical Digital Assistant (CDA) team where you will be at the heart of this transformative mission.

The Role: As a Principal Member of Technical Staff, you will be a key contributor to the development and success of our next-generation CDA platform, which leverages the power of generative AI and cloud-native technologies. Your expertise in data platform engineering will drive the creation of a robust and intelligent system, enhancing the healthcare experience for patients and clinicians alike.

Responsibilities:

  • Lead the design and implementation of the CDA data platform, ensuring it is scalable, secure, and optimized for AI-driven applications.

  • Collaborate closely with the CDA team, including AI researchers, software developers, and healthcare domain experts, to define and refine the platform's architecture.

  • Develop and maintain the backend infrastructure, focusing on data ingestion, storage, processing, and retrieval systems.

  • Implement data modeling and database design to support complex healthcare data structures and relationships.

  • Integrate search technologies and natural language processing (NLP) capabilities to enable conversational search, semantic search, and summarization features.

  • Build and optimize data pipelines using ETL/ELT processes and tools like Kafka, Flink, and RabbitMQ for efficient data flow.

  • Ensure data security and privacy by implementing access controls, encryption, and compliance with healthcare regulations.

  • Mentor and guide junior engineers, fostering a culture of knowledge-sharing and technical excellence.

  • Stay updated with the latest advancements in cloud-native AI/ML technologies and propose innovative solutions to enhance the CDA platform.

Responsibilities

Qualifications:

  • BS or MS degree in Computer Science or a related field is required, with a strong academic background.

  • 4-12 years of relevant software development experience, with a focus on backend and data-centric applications.

  • Proficient in Java, Python, or similar object-oriented languages for building robust backend systems.

  • Strong software engineering fundamentals, including expertise in data structures, algorithms, RESTful services, and microservices architecture.

  • Hands-on experience with cloud-native development on major cloud platforms (OCI, Azure, GCP, AWS) is essential.

  • In-depth knowledge of data architecture, including database design, data modeling, analytics, metadata management, and data-access controls.

  • Proficiency in Oracle Database and search technologies such as Opensearch, Pinecone, and Oracle Golden Gate Replication.

  • Experience with data pipeline orchestration using tools like Kafka, Flink, and RabbitMQ.

  • Understanding of system design and distributed systems architecture best practices.

  • Familiarity with cloud engineering infrastructure and containerization (Kubernetes, Docker).

  • Excellent communication skills for conveying complex technical concepts to both technical and non-technical stakeholders.

  • Demonstrated technical leadership and a passion for mentoring junior team members.

Why Oracle Health?

  • Be part of a groundbreaking initiative to modernize and automate patient-centric healthcare globally.

  • Work with cutting-edge AI and cloud technologies, pushing the boundaries of what's possible in healthcare.

  • Enjoy a collaborative and dynamic team environment that values innovation and creativity.

  • Competitive compensation and benefits package, including professional development opportunities.

  • Make a meaningful impact on the lives of patients and healthcare providers worldwide.

If you possess the required qualifications and are excited to contribute to the future of healthcare technology, we encourage you to apply. Please submit your updated resume Let's discuss how you can help us transform the healthcare industry through the power of AI and innovative data platform engineering!

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from: $96,800 to $223,400 per annum. May be eligible for bonus and equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

  1. Medical, dental, and vision insurance, including expert medical opinion

  2. Short term disability and long term disability

  3. Life insurance and AD&D

  4. Supplemental life insurance (Employee/Spouse/Child)

  5. Health care and dependent care Flexible Spending Accounts

  6. Pre-tax commuter and parking benefits

  7. 401(k) Savings and Investment Plan with company match

  8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

  9. 11 paid holidays

  10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

  11. Paid parental leave

  12. Adoption assistance

  13. Employee Stock Purchase Plan

  14. Financial planning and group legal

  15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC4

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

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Seasonal Healthcare Team Lead-Remote

36107 Montgomery, Alabama TTEC

Posted today

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Job Description

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Seasonal Healthcare Team Lead working remotely in USA, you'll be a part of bringing humanity to business. #experienceTTEC
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the USA says it all!
**What You'll Do**
Do you love leading? Looking for an opportunity to learn more about the industry and gain direct management experience? You'll motivate your team to make sure they're on track to meet both TTEC and client metric performance goals. You'll answer associate's questions, listen to, and guide them to resolve issues, and handle customer escalations while ensuring quality customer experience on every interaction as you're the first-line manager for your team.
You'll report to the Service Delivery Manager. We're looking for a leader to Act as one, as you will encourage and motivate your team to resolve issues, accomplish goals and influence their career mobility.
**During a Typical Day, You'll**
+ Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects
+ Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks.
+ Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed
+ Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes
+ Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy
**What You Bring to the Role**
+ Associate degree, technical school, or equivalent work experience
+ Utilize time management skills for priority tasks to make informed decisions, ensuring timely and decisive action
+ Engage and support your team while focusing on the overall team performance in a dynamic environment
+ Demonstrate empathetic leadership by maintaining composure and professionalism while handling conflicts with diverse team members
+ Customer-focused mindset to support high standards of accountability, facilitating effective communication, and providing support, helping to maintain a realistic outlook.
+ Comfortable with computer systems
**What You Can Expect**
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement
+ Visit for more information.
The anticipated range is $19-$21/hr. Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
**About TTEC**
Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Seasonal Healthcare Team Lead-Remote_
**Location:** _TX-Austin_
**Requisition ID:** _044UG_
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Global Healthcare Industry Marketing Lead

36107 Montgomery, Alabama Zoom

Posted 1 day ago

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Job Description

Global Healthcare Industry Marketing Lead
What you can expect
Zoom is looking for a healthcare marketing leader to define and execute the strategic go-to-market direction for Zoom's healthcare product offerings. The ideal candidate has a blend of strategic mindset, technology expertise and healthcare industry experience. You understand the direction of healthcare and can use this insight to shape Zoom's healthcare vision and future direction.
About the Team
In this role, you will be part of a talented product and marketing team that is spearheading Zoom's focus on vertical industry solutions including healthcare. The ability to work closely with sales, product development and other marketing groups to define comprehensive strategies. This includes creating compelling content and position Zoom as the technology partner of choice for healthcare organizations worldwide will be key to this role's success.
Responsibilities
+ Act as Zoom's healthcare subject matter expert, leading cross-functional go-to-market strategies to introduce new products, features, and capabilities for the healthcare industry.
+ Validate healthcare-specific use cases, create competitive differentiation, and support product launches with key narratives to drive awareness and adoption.
+ Collaborate with product management, sales teams, and partners to address industry-specific needs, certifications, regulatory requirements, and integration opportunities.
+ Develop healthcare use cases, pricing, and naming strategies, and partner with application developers to expand cross-platform solutions and go-to-market strategies.
+ Create core content (messaging, videos, presentations, white papers, etc.) and work with sales enablement to develop healthcare-specific training plans.
+ Partner with marketing teams, participate in customer meetings, and attend industry events to evangelize Zoom's healthcare solutions and support revenue growth.
What we're looking for
+ Have professional experience (10+) in sales and/or marketing roles focused on the healthcare industry (healthcare clinical experience is advantageous)
+ Have working knowledge of video conferencing, phone, chat, contact center and other Zoom products
+ Have solid understanding of grant programs, healthcare contracts and healthcare partnerships
+ Have excellent communications skills - written and verbal
+ Experience using quantifiable metrics to measure performance
+ Think globally and consider international requirements
Salary Range or On Target Earnings:
Minimum:
$97 600,00
Maximum:
$225 700,00
In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.
We also have a location based compensation structure; there may be a different range for candidates in this and other locations
At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!
Anticipated Position Close Date:
07/23/25
Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.
BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn ( for more information.
About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment?
At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form ( and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
#LI-Remote
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Seasonal Healthcare Licensed Training Manager

36107 Montgomery, Alabama TTEC

Posted 1 day ago

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Job Description

Training Manager
Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You'll Do - Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve the customer's issues before escalating to the next level. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
You'll report to the Training Manager. In this role, you'll impact your team and learners through managing the training programs.
During a Typical Day, You'll
+ Manage day-to-day operations, processes, and reporting
+ Improve the key success metrics associated with training goals
+ Deliver excellent customer service and communication
+ Develop, coach, support, and evaluate the team to help them reach for amazing
+ Ensure your team has the tools, systems, and support needed to perform training performance
What You Bring to the Role
+ 1-year minimum experience managing training and/or adult learning programs
+ 4 years' experience in training and/or adult learning
+ Team building and nurturing an inclusive learning environment
+ Encouraging coaching skills
+ Data analysis and reporting skills
+ Customer and employee focused mindset
+ Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
+ Call center experience
+ Have an active Resident State Health Insurance License
Compensation and Benefits
+ The anticipated range for individuals expressing interest in this position is $22-$25/hr.
+ Visit for more information
A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Seasonal Healthcare Licensed Training Manager_
**Location:** _TX-Austin_
**Requisition ID:** _043L7_
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Seasonal Healthcare Licensed Training Supervisor

36107 Montgomery, Alabama TTEC

Posted 1 day ago

Job Viewed

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Job Description

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience.
Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all!
What You'll Do - Do you have a passion for helping others and giving them peace of mind? In this role, you'll work to resolve the customer's issues before escalating to the next level. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
You'll report to the Training Manager. In this role, you'll impact your team and learners through managing the training programs.
During a Typical Day, You'll
+ Achieve training completion goals
+ Manage day-to-day operations, processes, and reporting
+ Improve the key success metrics associated with training goals
+ Deliver excellent employee experiences
+ Develop, coach, support, and evaluate the team to help them reach for amazing
+ Ensure your team has the tools, systems, and support needed to perform trainings
What You Bring to the Role
+ Experience in training and/or adult learning programs
+ Nurturing an inclusive learning environment
+ Encouraging and engaging coaching skills
+ Data analysis and reporting skills
+ Customer and employee focused mindset
+ Working knowledge of database applications such as MS Office (Excel, Outlook, PowerPoint), Oracle, Kronos, Tandberg or ability to learn technology quickly
+ Call center experience
+ Have an active Resident State Insurance License or the ability to successfully complete the college of insurance program and obtain a license
What You Can Expect
+ Supportive of your career and professional development
+ An inclusive culture and community minded organization where giving back is encouraged
+ A global team of curious lifelong learners guided by our company values
+ Ask us about our paid time off (PTO) and wellness and healthcare benefits
+ And yes. a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)
Compensation and Benefits
+ The anticipated starting salary range for individuals expressing interest in this position is $22-$25/hr.
+ Depending on location, you may be asked to be onsite and/or travel to a location for a predetermined time.
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A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. And we trust you already have the necessary ingredient that can't be taught - a caring and supportive nature that will shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere.
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, and profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
#LI-Remote
**Title:** _Seasonal Healthcare Licensed Training Supervisor_
**Location:** _TX-Austin_
**Requisition ID:** _043L8_
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