38 Healthcare jobs in Plainwell

• 401(a) retirement: employer matching
• 457 retirement
• Paid holidays

• Medical insurance
• Dental insurance
• Vision Coverage
• Employer funding of Health Savings Account

• Disability insurance
• Life insurance (up to 50,000)
• Paid Time Off

• Master's degree in Health Information Management, Health Informatics, Data Analytics, Computer Information Systems, Computer Science, Information Technology, or a related field plus 5 years of verifiable experience in a health information or data analytics role or a bachelor's degree in the above fields plus 7 years of verifiable experience in a health information or data analytics role.
• Experience in health care settings that use electronic medical health records
• Proficiency in developing queries using SQL, R, Python, or other language
• Proficiency in business intelligence and data analytics applications such as Power BI and Tableau.

• Certification in health information administration/management, data analytics, and business intelligence tools.
• Previous supervisory experience.
• Knowledge of CPT/HCPCS, DSM-V and ICD-10-CM coding.
• Experience in a Community Mental Health (CMH) or behavioral healthcare setting.
• Experience in a Certified Community Behavioral Health Clinic (CCBHC).
• Lived experiences with mental illness/developmental disabilities/co-occurring disorders/substance use disorders valued.

• Data Management and Integration:
  • Oversee the maintenance and organization of health information records, ensuring data accuracy, accessibility, and security.
  • Integrate datasets into OnPoint's data warehouse from various sources, including the EHR, internal databases, and external platforms, systems, and applications.
• Technical Expertise:
  • Serve as the primary internal technical resource for querying and obtaining data from OnPoint's EHR and data warehouse, as well as adjacent systems and platforms, in response to requests from internal and external stakeholders.
  • Develop and maintain reports, data visualizations, and for use across the agency.
  • Provide training and technical assistance to coworkers related to accessing and interpreting available data, as well as the use of data analytics tools such as Power BI.
  • Write work instruction manuals, data capture guidelines, or standard operating procedures.
• Reporting and Data Analytics:
• Compile and analyze data necessary for fulfilling reporting requirements, managing program operations and agency administrative functions, and quality improvement.
• Serve as the primary liaison for the reporting and transmission of data to internal teams/departments, government agencies, and accrediting bodies, including the Michigan Department of Health & Human Services (MDHHS) and the Lakeshore Regional Entity (the regional Prepaid Inpatient Health Plan (PIHP) encompassing Allegan County).
• Health Information Technology:
  • Support the system administrator in ongoing EHR maintenance and improvement.
  • Participate in the agency EHR workgroup to identify needs, prioritize requests, and support the resolution of issues/development of system enhancements.
• Quality Assurance and Improvement:
  • Develop tools (e.g. reports, dashboards, and audit processes) to monitor and improve the data integrity, accuracy and completeness of records, and adherence to agency documentation standards.
  • Provide support to agency leadership in the development of key performance indicators.
  • Advance quality improvement initiatives, performance management, and fidelity measurement through the provision of operational and performance indicator data.

• Ensure compliance with all state and federal regulations, including HIPAA, and implement procedures to safeguard patient privacy and data security.

• Update and maintain policies and procedures, as assigned, related to the collection, storing, use, and transmission of protected health information (PHI).

• Collaboration and Customer Service:

• Develop and maintain external partnerships with business associates, vendors, and peers to ensure the availability of health information technology, tools, and expertise
• Engage with agency and departmental leadership to identify needs and improvement opportunities, and to prioritize projects to make the most of agency resources
• Confer with end users to define or implement clinical system requirements or improvements
• Other related duties, as assigned and required by agency needs.

• Basic iPhone Knowledge
• Office 365 Skills
• Electronic Medical Record (EMR)

• One full-time position (40 hours/week)
• Environment (Work, Physical, Travel) Work Environment - Environments can vary. Official work location is at OnPoint, which provides a traditional office environment. Position may be modified to a hybrid or remote arrangement with supervisory approval, based on agency needs, job performance of the individual, ability to effectively work remotely, and appropriateness of remote work for assigned responsibilities. Physical Demands - Individuals in this position primarily perform sedentary work but must have the ability to lift up to 35 pounds. Occasional bending, stooping, kneeling, lifting. Ability to sit for extended periods of time. Travel - Travel to other locations within and outside of Allegan County may be required.

NeuroPsychiatric Hospitals is looking for a Patient Account Representative at our Kalamazoo, Michigan location. NPH is the national leader in providing medical and neurobehavioral care to patients in acute psychiatric distress. You will be joining a team of rock star staff who provide exceptional, patient-centered care and understand our patients are always our number one priority! The Patient Account Representative will coordinate third-party billing and the application of payments for the hospital system. The position requires extensive contact with Clinical staff, HIM staff and other hospital personnel and frequent contact with patients and/or their representatives concerning patient accounts. Routine contact with insurance carriers, local companies, and physicians' office and periodic contact with other hospital departments and collection agencies is also necessary. Records necessary personal information, secures required signatures, prepares and supplies patient data to various hospital departments. To process and follow up on all billing, review remittance advice forms to verify proper reimbursement, and to make adjustments as necessary.

Benefits of joining NPH as a Patient Account Representative

• Competitive pay rates
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP) Programs
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart

• Performs such pre-admitting activities as:
  • Screening insurance information to identify patients requiring preadmission approval from third-party payors; verifying that approval has been obtained
  • Explaining hospital policies and answering patient inquiries.
• Notifies certain insurance companies on daily basis of the admission of their subscribers, and logs notification made.
• Coordinates the insurance billing function of the hospital system.
• Coordinates the proper application of patient, insurance, and other payments for the hospital system.
• Performs Billing Clerk and Cashier duties as needed.
• Coordinates and performs insurance follow-up procedures.
• Prepares weekly and monthly reports on third-party billings, accounts pending diagnosis, and late charges.
• Checks to ensure that hospital records for patients include all information required for reimbursement.
• Verifies correct coding to ensure prompt payment.
• Inputs correct billing information and transmits electronically to all insurance carriers.
• Prepares and sends out paper claims as needed.
• Prepares and provides itemized statements as requested by insurance companies, patients, and their representatives.
• Makes adjustments to hospital bills subsequent to approval of CFO.
• Prepares weekly and monthly reports of billing for the Chief Financial Officer as directed.
• Floats to other departments and facilities as assigned and directed.
• Maintains a professional approach with confidentiality. Assures protection and privacy of health information as attained through written, electronic or oral disclosures.
• Displays concern and initiative. Is resourceful and calm in emergencies.
• Is prompt and efficient with minimal absences.
• Cooperates and maintains good rapport with nursing staff, medical staff, other departments, and visitors.
• Seeks guidance and remains knowledgeable of, and complies with, all applicable federal and state laws, as well as hospital policies that apply to assigned duties.
• Complies with hospital expectations regarding ethical behavior and standards of conduct.
• Complies with federal and hospital requirements in the areas of protected health information and patient privacy.
• Understands and adheres to NPH's compliance standards as they appear in NPH's Corporate Compliance Policy, Code of Conduct and Conflict of Interest Policy.
• Keeps abreast of all pertinent federal, state and hospital regulations, laws and policies as they presently exist and as they change or are modified.

• High School Diploma or GED required. Associate's degree in business, finance, or healthcare administration field preferred.
• Minimum of 1 year of hospital business office experience in billing and collections required. 3 years of experience preferred.
• Familiarity with insurance verification, claims follow-up, and patient account management highly desirable.
• Goal driven and must be able to work in a fast paced environment.
• Must have strong verbal and written communication skills.
• Excellent organization skills and attention to detail. Proven experience billing and collecting for commercial, Medicare, Medicaid and patient payers.
• Effective claim follow up and appeals process.
• Proficient in MS Word and Excel, with familiarity of billing software.