5 Healthcare jobs in Tchula
Operations Capture Director (US Services - East Health & Human Services)
Posted 6 days ago
Job Viewed
Job Description
The U.S. Services East Business Growth Director is responsible for driving standardization, best practices, and innovation across the portfolio to enhance business development efforts within state and local government health and human services. This role ensures strategic solutioning, market intelligence, and leadership engagement to optimize bid strategies and improve win probabilities.
Essential Duties and Responsibilities:
- Responsible for capture, pursuit, and solutioning architecture for multiple lines of business.
- Provide strategic guidance to executives including solution shaping and strategy responses.
- Develop strong business relationships with internal stakeholders.
- Provide guidance to executives for decision making.
- Work to maintain a win/loss ratio.
- Drive standardization, best practices, and innovation across the portfolio to enhance competitive positioning
- Provide leadership with status updates on opportunities, risks, trends, and key decisions required for bid success
- Lead key discussions in key solutioning, pricing, and proposal meetings in collaboration with Operations, Business Solutions Group, Technical Architects, Capture, and Proposals
- Utilize recent opportunities and competitive landscape insights to drive strategic solutioning and tailor bids to government agency needs
- Evaluate existing or proposed technology stacks, identify innovations, assess staffing approaches, evaluate MBE/WBE or other vendor partners, and proposal and pricing strategy
- Provide recommendations on key decisions to leadership to ensure alignment with company goals and client expectations
- Identify emerging industry trends, share best practices, and lessons learned across the portfolio to enhance organizational strategy
Minimum Requirements
- Bachelor's degree in related field.
- 10 years relevant professional experience.
- At least 7-10 years of experience in Capture, Business Development, or related position
- At least 7-10 years of experience in state & local government, with strong knowledge of health and human services programs
- Experience managing P&L or Operations, preferred
- Demonstrated experience leading bid efforts and ability to effectively inspire and influence teams and partners to meet business needs and strategic goals
- Demonstrated experience in a matrixed environment with ability to manage multiple projects simultaneously
- Strong leadership, collaboration, negotiation, and communication skills
- Strong familiarity with government procurement processes and compliance requirements, operational policies & procedures, and innovative technology solutions
- Bachelor's degree in Business Administration, Public Policy, or a related field (Master's preferred) or equivalent years working experience.
#TrendingJobs #c0rejobs #HotJobs0916LI #HotJobs0916FB #HotJobs0916X #HotJobs0916TH #maxcorp #LI-LT2 #HotJobs0930LI #HotJobs0930FB #HotJobs0930X #HotJobs0930TH
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .
Minimum Salary
$
138,380.00
Maximum Salary
$
165,000.00
Customer Service Representative - Healthcare
Posted 7 days ago
Job Viewed
Job Description
Location: On-site in Hattiesburg, MS
Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
- Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way.
Whether you're currently in school or planning to return, we offer tuition reimbursement to help you pursue your educational goals. Plus, you'll benefit from paid training and a supportive, fast-paced environment that's committed to your success.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation
- Base rate 15.00/hr. + 10% shift differential for evening shifts
- 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Tuition Reimbursement - Invest in your ongoing education and development
- Work/Life Balance Support : Flexible scheduling options!
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP) , Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team
- Ability to work within established turnaround times
-Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOHattiesburg #CSRroles #CCOallreqs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .
Customer Service Representative - Healthcare (Part Time)
Posted 7 days ago
Job Viewed
Job Description
Customer Service Representative - Healthcare (Part Time)
Location: On-site in Hattiesburg, MS
Hourly Base Pay - $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule - Limited-Service Part-Time schedules available
Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way.
Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that's committed to your success and work-life balance.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation:
- Base rate 15.00 hr. + 10% shift differential for evening shifts
- 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Work/Life Balance Support : Flexible scheduling options!
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOHattiesburg #CSRroles
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .
Customer Service Representative - Healthcare (Part Time)
Posted 7 days ago
Job Viewed
Job Description
Customer Service Representative - Healthcare (Part Time)
Location: On-site in Hattiesburg, MS
Hourly Base Pay - $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule - Limited-Service Part-Time schedules available
Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way.
Enjoy paid training and the benefit of flexible scheduling in a fast-paced, supportive environment that's committed to your success and work-life balance.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation:
- Base rate 15.00 hr. + 10% shift differential for evening shifts
- 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Work/Life Balance Support : Flexible scheduling options!
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP), Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A , Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#maxCCOHattiesburg #CCOHattiesburg #CSRroles
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .
Customer Service Representative - Healthcare
Posted 7 days ago
Job Viewed
Job Description
Location: On-site in Hattiesburg, MS
Hourly Base Pay: $15.00 plus a $00 new hire bonus and up to 2,400+ in other potential bonuses!*
Schedule: Limited-Service Full-Time schedules available
Site Hours: Monday - Sunday, 8 a.m. - 8 p.m.; the hours, schedule, and targeted start date are discussed with recruiter
Night shifts are highly desirable! We offer a 10% shift differential for any hours worked between 7 p.m. and 8 p.m.
- Grow Your Career, Strengthen Communities, and Deliver Customer Care to America's Most Vulnerable.
Join Maximus in Hattiesburg, MS as a Customer Service Representative (CSR) and take the first step toward a rewarding career that combines professional growth with purpose. You'll play a vital role in helping individuals access essential healthcare services-while gaining valuable, real-world experience along the way.
Whether you're currently in school or planning to return, we offer tuition reimbursement to help you pursue your educational goals. Plus, you'll benefit from paid training and a supportive, fast-paced environment that's committed to your success.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Competitive Compensation
- Base rate 15.00/hr. + 10% shift differential for evening shifts
- 500 new hire bonus and up to 2,400+ in bonus opportunities, including training completion, referrals and more*
- Tuition Reimbursement - Invest in your ongoing education and development
- Work/Life Balance Support : Flexible scheduling options!
- Comprehensive Insurance Coverage: Company paid, base employee Medical Coverage
- Future Planning: 401k with company match
- Paid Time Off Package: Paid accrued Sick Leave, PTO, and 11 paid holidays
- Maximus Wellness Support: Employee Assistance Program (EAP) , Employee Wellness, and Discount Programs
- Professional Development Opportunities: A supportive environment with career development and promotional opportunities
- Meaningful Work with Impact: No cold calling, sales, or collection calls!
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks - Ability to work as a member of a team
- Ability to work within established turnaround times
-Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#maxCCOHattiesburg #CCOHattiesburg #CSRroles #CCOallreqs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .
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