55 Holy Cross Health jobs in Silver Spring

*Employment Type:* Full time *Shift:* Day Shift *Description:* Holy Cross Health is seeking an experienced and dedicated Director of Nursing to lead and manage all aspects of our Maternity Suites unit. This role is pivotal in ensuring clinical excellence, team collaboration, and an exceptional patient experience. The Director will drive strategic goals aligned with our mission while fostering a supportive and innovative environment for both staff and families. *Location: *Holy Cross Health - Silver Spring, MD *What You Will Do:* * Lead daily operations of the Maternity Suites unit, ensuring safe, efficient, and high-quality care for mothers and newborns. * Supervise and mentor clinical staff, promoting ongoing education, professional growth, and team engagement. * Champion quality improvement initiatives, analyzing outcomes and implementing evidence-based practices. * Oversee regulatory compliance and uphold standards set by accrediting bodies. * Collaborate with cross-functional teams to support a patient-centered, family-focused model of care. * Steward resources and staffing to achieve operational and financial efficiency. *Minimum Qualifications:* * *Education:* Bachelor’s degree in Nursing required; Master’s in Nursing, Healthcare Administration, or related field preferred. * *Licensure:* Current Maryland RN license and/or Compact State licensure. * *Experience:* Minimum of *5 years* of clinical experience, with at least *3 years* in nursing leadership within an acute care setting. * Specialty nursing certification required within six months of hire. * Proven ability to lead clinical teams, manage complex workflows, and build strong relationships across departments. * Excellent communication, leadership, and problem-solving skills. *Position Highlights:* * Serve in a highly impactful leadership role at a nationally recognized, mission-driven health system. * Lead a collaborative, high-performing clinical team in one of the most meaningful areas of care. * Shape maternal-child health outcomes for our community with support from experienced executive and clinical leadership. * Opportunity to make a lasting difference in the lives of mothers, newborns, and families. *Pay rate:* $54.94 - $82.40 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location. *Ministry/Facility Information:* Holy Cross Health is a Catholic, not-for-profit health system that serves the two most populous counties in Maryland, Montgomery and Prince George’s, with a commitment to being the most trusted provider of health-care services in the area. Founded in 1963 by the Sisters of the Holy Cross, Holy Cross Health is a member of Trinity Health of Livonia, Michigan. Holy Cross Hospital, in Silver Spring, is one of the largest hospitals in Maryland, and Holy Cross Germantown Hospital is the first hospital in the nation built on a community college campus, enhanced by an educational partnership. The Holy Cross Health Network operates primary-care practices and affordable health centers, and offers a wide range of innovative, community-based health and wellness programs. Specialty care, home care and hospice services round out Holy Cross Health’s high-quality and coordinated continuum of care that aims to improve health and let you live life on your own terms. *Our Commitment * Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.


• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.


• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.


• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.


• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.


• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.


• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.


• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.


• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.


• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.


• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)


• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.


• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.


• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Approved for UM Cap Region but FTE reallocated for Doctors Hospital
Holidays and every other weekend.

Basic Qualifications:

Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system


• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)


• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.


• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.


• Ability to work independently and apply critical thinking skills for problem solving and decision making.


• Adheres to KP Employees Handbook and facility policies and procedures.


• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.


• Intermediate computer skills (Microsoft Office Suite proficiency).


• Ability to tolerate and cope with ambiguity.


• Ability to pormote teamwork and to work effectively as a team member.


• Excellent verbal and written communication skills.


• Ability to interact/communicate effectively with key internal and external stake holders.


• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.


• BSN preferred.

Job Summary:

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

Essential Responsibilities:

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.


• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.


• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.


• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.


• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.


• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.


• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.


• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.


• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.


• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.


• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)


• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.


• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.


• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

Approved for UM Cap Region but FTE reallocated for Doctors Hospital
Holidays and every other weekend.

Basic Qualifications:

Experience

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

Education

• Associate Nursing degree required.

License, Certification, Registration

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

Additional Requirements:

• Experience using an electronic medical record system


• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)


• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.


• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.


• Ability to work independently and apply critical thinking skills for problem solving and decision making.


• Adheres to KP Employees Handbook and facility policies and procedures.


• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.


• Intermediate computer skills (Microsoft Office Suite proficiency).


• Ability to tolerate and cope with ambiguity.


• Ability to pormote teamwork and to work effectively as a team member.


• Excellent verbal and written communication skills.


• Ability to interact/communicate effectively with key internal and external stake holders.


• Provide excellent customer service to promote excellence in the patient experience.

Preferred Qualifications:

• Recent acute care, case management, or home health experience preferred.


• BSN preferred.

The Patient Care Coordinator is responsible for overseeing the management and coordination of care for the acute inpatient population. The PCC collaborates with rounding MAPMG Hospital Based Service Physicians, patient/family, nursing, utlization review and other members of the healthcare team to assure continuum of patient care progression for clinical and cost-effective outcomes. The PCC facilitates and coordinates with community providers and ambulatory case managers to assist with the appropriate level and transition of care for a safe discharge and preventing a re-admission.

• Completes an initial face-to-face assessment for every admitted member to identify discharge needs within 24hrs of admission.


• Document in KPHC and communicate the assessment outcomes to determine the appropriate transition plan with MAPMG physician healthcare team and patient/family.


• Active participant in daily Care Without Delay (CWD) rounds reporting on patient progression towards the established discharge plan.


• Review and document discharge plan in accordance with KP discharge planning documentation policies, facility policies, and regulatory requirements.


• Document any updates, care progression and barriers to discharge daily, and as indicated on assigned patients.


• Manage timeliness of care progression with physician and nursing staff to prevent avoidable delays and or days.


• Collaborate with Social Worker to coordinate, long-term care, assisted living, financial assistance, and other services, as required.


• Send referrals/communicate with in-network vendors for coordination of post-acute levels of care such as Home Health, DME, IV infusion, SNF, Sub-Acute and Acute Rehab.


• Timely identification, recording, and escalation of delays in care and barriers to discharge. Provide solutions to correct delays and recognize systemic patterns that require corrective action.


• Assure follow up appointments and referrals to ambulatory case manager for high-risk patient population are scheduled and communicated to patient/family prior to discharge.


• Observe all facility safety policies and procedures (infection control, Members Rights policies, and any regulatory requirements)


• Participate in Quality Assurance duties and implementation of programs to improve care Quality Indicators.


• Maintain professionalism with all duties in an effective and timely manner as directed or assigned by designated supervisor.


• Consistently work cooperatively with patients, patients representatives, facility staff, physicians, consultants, and ancillary service providers.

• Minimum of one (1) year in an acute medical/surgical/ED or critical care nursing area.

• Associate Nursing degree required.

• This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire.

• Registered Nurse License (Virginia) within 6 months of hire AND Registered Nurse License (Maryland) within 6 months of hire

OR

• Compact License: Registered Nurse within 6 months of hire

• Registered Nurse License (District of Columbia) within 6 months of hire

• Basic Life Support

• Experience using an electronic medical record system


• Some awareness or knowledge of health/care reimbursement systems (Medicare Advantage, Commercial payer, Medicaid and CMS regulatory rules)


• Annually: Successful completion of PCC Assessment of Critical Skills, Passing score on inter-rater reliability.


• Must be able to effectively communicate with physicians, members and their family or representatives, and hospital staff.


• Ability to work independently and apply critical thinking skills for problem solving and decision making.


• Adheres to KP Employees Handbook and facility policies and procedures.


• Must have excllent time management skills to develop organized work processess in a high-volume envirornment with rapidly changing priorities.


• Intermediate computer skills (Microsoft Office Suite proficiency).


• Ability to tolerate and cope with ambiguity.


• Ability to pormote teamwork and to work effectively as a team member.


• Excellent verbal and written communication skills.


• Ability to interact/communicate effectively with key internal and external stake holders.


• Provide excellent customer service to promote excellence in the patient experience.

• Recent acute care, case management, or home health experience preferred.


• BSN preferred.

• Greeting patients professionally, both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Verifying financial records and collecting patient charges while filing and expediting third-party claims
• Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

• Provide excellent customer service

• High School diploma or GED equivalent is required
• Detail-oriented and ability to multitask
• Exceptional customer service skills.
• Ability to perform in a fast-paced environment.
• Exceptional communication skills, both oral and written.
• Knowledge of MS Office.
• Knowledge of electronic medical records software is a plus.
• Experience in healthcare is preferred but not required. We are willing to train the right candidate.
• Bi-lingual English/Spanish a plus

• Competitive compensation package
• Excellent comprehensive benefits
• 401(K)
• Significant eye care discounts
• Continuing education allowances
• Career growth and development
• PTO and holidays off