209 Hospitality Staff jobs in Napa

This range is provided by Purple Brands. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $120,000.00/yr - $140,000.00/yr Additional compensation types Annual Bonus Redwood Empire Whiskey recently acquired Savage and Cooke Distillery located in Vallejo on Mare Island. The distillery features an event and restaurant space in an ultra-hip atmosphere, and we are thrilled to establish this historic facility as our new consumer homeplace. We are seeking an enthusiastic and experienced Director of Hospitality and Homeplace to join our dynamic team. The position reports to the Vice President of Marketing. This full-time position will oversee, and have responsibility for, all facets of hospitality including the restaurant, bar, tasting room, private events and trade events. The restaurant is open to the public Wednesday through Sunday. Once a week, food-prep is performed off-site at a commercial kitchen in Vallejo. The restaurant menu offerings are cooked in our food truck, which is located on-site at the distillery. The position is eligible for all full-time regular benefits including three weeks of PTO, 12 paid company holidays, medical, dental and vision insurance, eligibility in our 401(k) plan (plus match), as well as various company perks that include product discounts and giveaways. Key Responsibilities Actively promote, market and sell the distillery’s private event space, restaurant and tasting/tour experience. Work closely with the Vice President of Marketing on homeplace strategies as they relate to décor and design, menu selection, cocktail offerings and homeplace branding. Manage, and collaborate with, a team of two, that includes the Manager of Hospitality, and the Kitchen Supervisor. Oversee and own the guest experience. Oversee restaurant operations including working with the chef/cook on inventory, reporting, seasonal offerings, commercial kitchen needs and logistics. Oversee the bar program including inventory, reporting, vendor relationships and logistics. Oversee and own tour content and tour experience, including training employees who provide tours. Oversee and own the hospitality budget including revenue/profit expectations and expenses. Oversee all staff and schedules for hospitality operations. In partnership with human resources, oversee and own staffing needs as they relate to hospitality. Adhere to safety procedures for the assigned work area. Have knowledge of Employee Handbook policies, especially regarding California meal and break policies. Support and assist Servers and Hospitality Manager. Qualifications Minimum 10 years of relevant tasting room/restaurant management experience, bar experience strongly preferred. Proficient in MS Office (Outlook, Excel, Word and Powerpoint). Proficient in support software such as Toast and Tock. Desire to lead a team and be an excellent role model for hospitality staff. Ability to multitask and thrive in a fast-paced environment. Ability to be flexible and adapt to changing needs. Versatile, flexible, and enthusiastic to work within constantly changing environment. RBS certification and/or training preferred. Current food handlers card a plus. Ability to work weekends, as determined by the needs of the business. Ability to lift 35 lbs. Walk, bend and stand, primarily on concrete flooring. Seniority level Director Employment type Full-time Job function Business Development, Customer Service, and Management Industries Events Services #J-18808-Ljbffr

• Complete multiple tasks with accuracy and diligence. Attention to detail. Time management.

• Passionate about creating guest experiences and ability to be in a consumer facing environment for up to 7 hours

• Ability to react quickly in a high intensity environment, always maintaining a calm professional demeanor.

• Must be able to lift at least 40 lbs or one case of wine.

• None to 1 year of experience in a customer-facing environment, hospitality preferred.
• Able to process point-of-sale functions and comprehend mathematics to complete guest transaction

• Ongoing Training & Development with World Class Platforms

Very Competitive Pay Rates, Benefits and Perks. Lifestyle Friendly Hours.

Pay rates range from $22 to $26 per hour plus Tips, Service Charges, Incentives, and Perks.

One day back in 1968, as Robert Jean de Vogüé at the time President of Moët & Chandon, was attending a distributors’ conference in California, he inadvertently found himself in the wrong room. Members of the Wine Institute of California were gathered there, discussing, and tasting. The wrong room turned out to be the right room. An idea was born: CHANDON would again lead the way as the first champagne house led sparkling outpost in the USA. Today, CHANDON California, as part of LVMH – Moet Hennessy Louis Vuitton, pushes the limits of the state of the art to produce sparkling wines that are US market leaders.

We have a number of exciting, new opportunities now available for extraordinary, high end, hospitality and wine retail professionals working in our beautiful newly remodeled Chandon Home visitor center in Yountville, CA. Situated in the beautiful natural landscape of the Napa Valley, it will make coming to the work a treat.

In these positions you will ensure all our guests are hosted in the Chandon way - elegant, professional, and welcoming. From the moment our guests arrive to guiding them during our curated Chandon experiences you will be with them to ensure their experience is a sparkling one. You will delight in becoming a trusted advisor for our guests in our beautiful wine retail space. You will make connections with our guests inviting them to become a member of our loyal Chandon family.

You are a friendly, outgoing, service-oriented person with a high attention to detail. You are a strong team player, who communicates effectively, and approaches work with a positive attitude. You must have previously worked as a host or in guest-facing role. You must be of legal age to serve alcohol and are also able to lift at least 40 lbs. or a case of wine.

We have seasonal positions available working up to 30 hours/4 days per week spread across 7 days. Our working hours are weekday and weekends predominantly with occasional evening shifts available when we host exclusive events.

We offer competitive wages, incentives, and benefits including heavily subsided medical coverage and life insurances for you and your family.

All applications will be reviewed quickly with a guaranteed response. If you’d like to reach me directly to discuss, please text me at to set up a time to chat, Michael Castaneda.

Requirements

Education: High school diploma; degree in hotel management or relevant field will be a plus 

Languages: English required, second language helpful in communication with visiting public, but not required.

Technical & management skills:

• Complete multiple tasks with accuracy and diligence. Attention to detail. Time management.

• Passionate about creating guest experiences and ability to be in a consumer facing environment for up to 7 hours

• Ability to react quickly in a high intensity environment, always maintaining a calm professional demeanor.

• Must be able to lift at least 40 lbs or one case of wine.

Personal & interpersonal skills: Strong team player, excellent communication skills within and outside of the organization, positive and enthusiastic attitude. Possess an entrepreneurial mindset and ability to adapt/pivot. Computer literate in Microsoft Windows applications is an asset.

Professional experience & know how:

• None to 1 year of experience in a customer-facing environment, hospitality preferred.

• Able to process point-of-sale functions and comprehend mathematics to complete guest transaction 

Benefits

• Ongoing Training & Development with World Class Platforms

CHANDON California is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.

Very Competitive Pay Rates, Benefits and Perks. Lifestyle Friendly Hours.

Pay rates range from $22 to $26 per hour plus Tips, Service Charges, Incentives, and Perks.

One day back in 1968, as Robert Jean de Vogüé at the time President of Moët & Chandon, was attending a distributors’ conference in California, he inadvertently found himself in the wrong room. Members of the Wine Institute of California were gathered there, discussing, and tasting. The wrong room turned out to be the right room. An idea was born: CHANDON would again lead the way as the first champagne house led sparkling outpost in the USA. Today, CHANDON California, as part of LVMH – Moet Hennessy Louis Vuitton, pushes the limits of the state of the art to produce sparkling wines that are US market leaders.

We have a number of exciting, new opportunities now available for extraordinary, high end, hospitality and wine retail professionals working in our beautiful newly remodeled Chandon Home visitor center in Yountville, CA . Situated in the beautiful natural landscape of the Napa Valley, it will make coming to the work a treat.

In these positions you will ensure all our guests are hosted in the Chandon way - elegant, professional, and welcoming. From the moment our guests arrive to guiding them during our curated Chandon experiences you will be with them to ensure their experience is a sparkling one. You will delight in becoming a trusted advisor for our guests in our beautiful wine retail space. You will make connections with our guests inviting them to become a member of our loyal Chandon family.  

You are a friendly, outgoing, service-oriented person with a high attention to detail. You are a strong team player, who communicates effectively, and approaches work with a positive attitude. You must have previously worked as a host or in guest-facing role. You must be of legal age to serve alcohol and are also able to lift at least 40 lbs. or a case of wine.

We have seasonal positions available working up to 30 hours/4 days per week spread across 7 days. Our working hours are weekday and weekends predominantly with occasional evening shifts available when we host exclusive events.

We offer competitive wages, incentives, and benefits including heavily subsided medical coverage and life insurances for you and your family.

All applications will be reviewed quickly with a guaranteed response. If you’d like to reach me directly to discuss, please text me at to set up a time to chat, Michael Castaneda.

Requirements

Education : High school diploma; degree in hotel management or relevant field will be a plus  

Languages : English required, second language helpful in communication with visiting public, but not required. 

Technical & management skills:   

• Complete multiple tasks with accuracy and diligence. Attention to detail. Time management.  

• Passionate about creating guest experiences and ability to be in a consumer facing environment for up to 7 hours   

• Ability to react quickly in a high intensity environment, always maintaining a calm professional demeanor.  

• Must be able to lift at least 40 lbs or one case of wine.  

Personal & interpersonal skills : Strong team player, excellent communication skills within and outside of the organization, positive and enthusiastic attitude. Possess an entrepreneurial mindset and ability to adapt/pivot. Computer literate in Microsoft Windows applications is an asset. 

Professional experience & know how: 

• None to 1 year of experience in a customer-facing environment, hospitality preferred. 
• Able to process point-of-sale functions and comprehend mathematics to complete guest transaction   

Benefits

• Ongoing Training & Development with World Class Platforms

CHANDON California is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.

Summary:Job Description:Join the team at Alila Napa Valley, a Forbes 4-Star luxury resort located in the heart of wine country. As part of the Hyatt family, we blend personalized hospitality with authentic local experiences. We are currently seeking a Part-Time Concierge to join our guest services team-someone who is passionate about creating memorable stays through thoughtful service and expert local knowledge. As a Concierge, you'll curate tailored recommendations and assist with everything from dining reservations and wine tours to spa appointments and transportation. You'll serve as a knowledgeable and gracious ambassador of both the resort and the Napa Valley region. Key Responsibilities: Warmly greet guests and provide attentive, personalized service throughout their stay Assist with reservations, activity planning, transportation, and special requests Coordinate VIP services and ensure high-profile guests receive seamless experiences Offer expert recommendations on Napa Valley wineries, restaurants, attractions, and cultural events Respond to guest inquiries across phone, email, and in-person with efficiency and care Partner with resort departments to deliver cohesive, elevated guest service Maintain compliance with resort policies and ensure a welcoming, luxury environment At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Concierges are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel. Qualifications:Qualifications: Prior concierge or luxury guest services experience preferred Familiarity with Napa Valley's food, wine, and cultural scene strongly preferred Excellent verbal and written communication skills Strong organizational skills and ability to manage multiple guest needs at once Positive, guest-first mindset and ability to remain calm under pressure Flexible availability, including weekends, evenings, and holidays Knowledge of hotel systems (Opera or similar) a plus Ability to work independently and as part of a collaborative team Why Alila Napa Valley? Competitive Pay: Starting at $22.50/hour Exceptional Benefits: Medical, dental, and vision insurance, paid time off, 401(k) with employer match Hyatt Perks: Global hotel discounts, wellness benefits, and internal career development opportunities

Job Description:Join the team at Alila Napa Valley, a Forbes 4-Star luxury resort located in the heart of wine country. As part of the Hyatt family, we blend personalized hospitality with authentic local experiences. We are currently seeking a Part-Time Concierge to join our guest services team-someone who is passionate about creating memorable stays through thoughtful service and expert local knowledge. As a Concierge, you'll curate tailored recommendations and assist with everything from dining reservations and wine tours to spa appointments and transportation. You'll serve as a knowledgeable and gracious ambassador of both the resort and the Napa Valley region. Key Responsibilities: Warmly greet guests and provide attentive, personalized service throughout their stay Assist with reservations, activity planning, transportation, and special requests Coordinate VIP services and ensure high-profile guests receive seamless experiences Offer expert recommendations on Napa Valley wineries, restaurants, attractions, and cultural events Respond to guest inquiries across phone, email, and in-person with efficiency and care Partner with resort departments to deliver cohesive, elevated guest service Maintain compliance with resort policies and ensure a welcoming, luxury environment At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Concierges are responsible for answering questions, giving direction and making detailed reservations or recommendations. This position requires knowledge of hotel services, local events and venues and transportation options. This offers the opportunity to engage in casual conversation and to indulge special requests. View our Virtual Reality Experience to spend a 'day in the life' of a hospitality professional at a full-service hotel.

Summary At Hyatt, we believe our guests choose us because of our thoughtful and intuitive colleagues who are committed to delivering exceptional service and meaningful experiences. At Alila Napa Valley, we bring this vision to life with personalized luxury, immersive design, and a deep sense of place. As a member of the hotel's Executive Committee, the Director of Rooms plays a key leadership role with visibility to senior and corporate leadership. Reporting directly to the General Manager, this position oversees the strategic direction and day-to-day operations of the Rooms Division-including Front Office, Housekeeping, Guest Services, and Security. Key Responsibilities: • Lead all aspects of the Rooms Division, ensuring operational excellence and elevated guest experiences. • Drive room revenue and occupancy through rate analysis, forecasting, and strategic planning. • Manage labor expenses and productivity, including schedule approvals and department budgeting. • Oversee and coordinate large events and high-occupancy periods, ensuring smooth execution across departments. • Monitor daily reports, house counts, and credit activity to maintain accuracy and resolve variances. • Collaborate on capital projects, renovations, and major operational initiatives. • Conduct weekly Rooms Division meetings and monthly financial reviews with department leaders. • Hire, train, mentor, and develop department leaders in alignment with Hyatt's values and service culture. • Participate in the hotel's Manager-on-Duty (MOD) program and support cross-functional initiatives. Qualifications Qualifications: • Progressive leadership experience in luxury hotel operations, with strong knowledge of all Rooms departments. • Proven ability to analyze data and translate insights into operational success. • Experience creating and implementing standards, procedures, and long-term strategies. • Effective communicator and team leader who fosters a culture of accountability and excellence. • Previous Executive Committee or senior Rooms leadership experience preferred. At Alila Napa Valley, you'll be part of a team that embraces creativity, celebrates individuality, and redefines modern luxury. Demonstrated ability to effectively interact with people of cultural, disability, and ethnic backgrounds 6 years or more of progressive hotel Rooms experience (typically with Hyatt) With opening hotels, previous hotel pre-opening experience preferred Service oriented style with professional presentations skills At least 5 years experience in a senior role in a hotel rooms area Proven leadership skills Hotel/Hospitality degree an asset Must possess the following strengths: high energy, entrepreneurial spirit, motivational leader, effective communicator, effective in providing exceptional customer service and ability to improve the bottom line Clear concise written and verbal communication skills in English Must be proficient in Microsoft Word and Excel Must have excellent organizational, interpersonal and administrative skills Maintain communications with Corporate Staff #J-18808-Ljbffr

At Hyatt, we believe our guests choose us because of our thoughtful and intuitive colleagues who are committed to delivering exceptional service and meaningful experiences. At Alila Napa Valley, we bring this vision to life with personalized luxury, Director, Operations, Hospitality, Department Leader, Hospital, Operation, Manufacturing