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Showing 27 Hotel Management jobs in Las Vegas
Guest Services and Sales
89102 Las Vegas, Nevada
Cracker Barrel
Posted 23 days ago
Job Viewed
Job Description
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here.we're all in good company.
**What You'll Do - You'll Make the Moment**
At Cracker Barrel, hospitality is about making every guest feel at home and sending them off with a smile, whether they're here to eat, shop, or enjoy a little bit of both. As a Guest Service and Sales team member, you're the friendly face guests see when they arrive, the helping hand they count on while they shop, and the "see y'all next time" that sends them off. You'll make each visit seamless and memorable, whether it's seating a family for dinner, keeping our retail shelves stocked with favorite finds, or ringing up the perfect gift.
So if you're someone who.
+ Loves helping guests find just the right product to brighten their day
+ Enjoys making the moment at the host stand and in the store
+ Keeps things organized and running smoothly, even when it gets busy
+ Thrives in a team-first environment and brings a warm, genuine attitude
. we've got an apron just for you!
No experience? No worries. We'll teach you everything you need to know.
**Focus on You**
We're all about making sure you're taken care of too. Here's what's in it for you:
+ Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
+ Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
+ Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
+ Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
+ More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
Pay Range: $12.25 - $14.00
**A Little About Us**
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
**See for yourself. Apply now.**
**Cracker Barrel is an equal opportunity employer.**
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
They say you are the company you keep-And at Cracker Barrel we take that seriously.
Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued.
Because making a difference in someone's life can feel big-But it's often the smallest moments that make the deepest impact.
We're all in this together-to make a real difference for our guests, every day.
That's why, at Cracker Barrel, you're all in good company.
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots-always serving up more than a meal.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact ( ) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
**What You'll Do - You'll Make the Moment**
At Cracker Barrel, hospitality is about making every guest feel at home and sending them off with a smile, whether they're here to eat, shop, or enjoy a little bit of both. As a Guest Service and Sales team member, you're the friendly face guests see when they arrive, the helping hand they count on while they shop, and the "see y'all next time" that sends them off. You'll make each visit seamless and memorable, whether it's seating a family for dinner, keeping our retail shelves stocked with favorite finds, or ringing up the perfect gift.
So if you're someone who.
+ Loves helping guests find just the right product to brighten their day
+ Enjoys making the moment at the host stand and in the store
+ Keeps things organized and running smoothly, even when it gets busy
+ Thrives in a team-first environment and brings a warm, genuine attitude
. we've got an apron just for you!
No experience? No worries. We'll teach you everything you need to know.
**Focus on You**
We're all about making sure you're taken care of too. Here's what's in it for you:
+ Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
+ Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
+ Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
+ Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
+ More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
Pay Range: $12.25 - $14.00
**A Little About Us**
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
**See for yourself. Apply now.**
**Cracker Barrel is an equal opportunity employer.**
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
They say you are the company you keep-And at Cracker Barrel we take that seriously.
Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued.
Because making a difference in someone's life can feel big-But it's often the smallest moments that make the deepest impact.
We're all in this together-to make a real difference for our guests, every day.
That's why, at Cracker Barrel, you're all in good company.
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots-always serving up more than a meal.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact ( ) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
Is this job a match or a miss?
View Now
0
Guest Services Associate - Swing Shift - Grand Desert Resort
89102 Las Vegas, Nevada
Travel + Leisure Co.
Posted 27 days ago
Job Viewed
Job Description
**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**How You'll Shine:**
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
**How You'll Make an Impact:**
+ Bring smiles to guests from around the world by providing warm welcomes.
+ Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
+ Process cash and credit card transactions strictly following established procedures.
+ Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
+ Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
+ Reserve and confirm reservations for individuals and/or groups.
+ Provide guests with room rate quotes.
+ Respond to guest inquiries and concerns as quickly and completely as possible.
**What You'll Bring:**
+ Professional appearance and a positive, can-do attitude.
+ Excellent communication skills with the ability to read, write and understand English.
+ Ability to solve problems with minimal supervision.
+ Basic math skills and knowledge of proper cash handling procedures.
+ Ability to multitask and work in a fast paced environment.
+ Strong attention to detail and organization skills.
+ Basic computer and office skills.
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**How You'll Shine:**
As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.
**How You'll Make an Impact:**
+ Bring smiles to guests from around the world by providing warm welcomes.
+ Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
+ Process cash and credit card transactions strictly following established procedures.
+ Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
+ Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
+ Reserve and confirm reservations for individuals and/or groups.
+ Provide guests with room rate quotes.
+ Respond to guest inquiries and concerns as quickly and completely as possible.
**What You'll Bring:**
+ Professional appearance and a positive, can-do attitude.
+ Excellent communication skills with the ability to read, write and understand English.
+ Ability to solve problems with minimal supervision.
+ Basic math skills and knowledge of proper cash handling procedures.
+ Ability to multitask and work in a fast paced environment.
+ Strong attention to detail and organization skills.
+ Basic computer and office skills.
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.
Is this job a match or a miss?
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1
Director of Hotel Operations
89101 Las Vegas, Nevada
$150000 Annually
WhatJobs
Posted 24 days ago
Job Viewed
Job Description
Our client, a premier hospitality group, is seeking an experienced and dynamic Director of Hotel Operations to oversee a flagship property. This critical on-site role, based in the vibrant heart of Las Vegas, Nevada, US , requires a visionary leader passionate about delivering exceptional guest experiences and driving operational excellence. You will be responsible for managing all aspects of hotel operations, ensuring profitability, guest satisfaction, and adherence to brand standards.
Responsibilities:
Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, Sales & Marketing, Engineering, and Security.
- Develop and implement strategic plans to achieve revenue and profitability goals, while maintaining high standards of service quality.
- Ensure exceptional guest satisfaction by monitoring guest feedback, resolving complaints promptly, and empowering staff to exceed expectations.
- Oversee the recruitment, training, development, and performance management of all hotel staff.
- Develop and manage the hotel's annual budget, controlling expenses and maximizing profitability.
- Ensure compliance with all local, state, and federal regulations, including health, safety, and liquor laws.
- Foster a positive and productive work environment that promotes teamwork and employee engagement.
- Build and maintain strong relationships with guests, vendors, and local community stakeholders.
- Implement and maintain brand standards to ensure consistency and excellence across all guest touchpoints.
- Analyze financial reports and operational data to identify areas for improvement and implement corrective actions.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree or MBA a plus.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Director of Operations).
- Proven track record of successfully managing large, complex hotel operations and driving financial performance.
- In-depth knowledge of hotel operations, including Front Office, F&B, Housekeeping, and Sales & Marketing.
- Strong understanding of hotel financial statements, budgeting, and P&L management.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to inspire and motivate a diverse team to achieve service excellence.
- Proficiency in hotel management software and systems.
- Demonstrated ability to handle high-pressure situations and make sound decisions.
- Passion for the hospitality industry and a commitment to delivering outstanding guest experiences.
Is this job a match or a miss?
Apply Now
2
Guest Services and Sales
89086 Sunrise Manor, Nevada
Cracker Barrel
Posted 23 days ago
Job Viewed
Job Description
They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you're greeting guests, rolling out biscuits, or keeping things humming behind the scenes, you make the moments that matter, both big and small. Here, the work means more because we take pride in doing it together. So, join our team and find your place, because here.we're all in good company.
**What You'll Do - You'll Make the Moment**
At Cracker Barrel, hospitality is about making every guest feel at home and sending them off with a smile, whether they're here to eat, shop, or enjoy a little bit of both. As a Guest Service and Sales team member, you're the friendly face guests see when they arrive, the helping hand they count on while they shop, and the "see y'all next time" that sends them off. You'll make each visit seamless and memorable, whether it's seating a family for dinner, keeping our retail shelves stocked with favorite finds, or ringing up the perfect gift.
So if you're someone who.
+ Loves helping guests find just the right product to brighten their day
+ Enjoys making the moment at the host stand and in the store
+ Keeps things organized and running smoothly, even when it gets busy
+ Thrives in a team-first environment and brings a warm, genuine attitude
. we've got an apron just for you!
No experience? No worries. We'll teach you everything you need to know.
**Focus on You**
We're all about making sure you're taken care of too. Here's what's in it for you:
+ Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
+ Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
+ Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
+ Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
+ More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
Pay Range: $12.25 - $14.00
**A Little About Us**
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
**See for yourself. Apply now.**
**Cracker Barrel is an equal opportunity employer.**
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
They say you are the company you keep-And at Cracker Barrel we take that seriously.
Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued.
Because making a difference in someone's life can feel big-But it's often the smallest moments that make the deepest impact.
We're all in this together-to make a real difference for our guests, every day.
That's why, at Cracker Barrel, you're all in good company.
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots-always serving up more than a meal.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact ( ) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
**What You'll Do - You'll Make the Moment**
At Cracker Barrel, hospitality is about making every guest feel at home and sending them off with a smile, whether they're here to eat, shop, or enjoy a little bit of both. As a Guest Service and Sales team member, you're the friendly face guests see when they arrive, the helping hand they count on while they shop, and the "see y'all next time" that sends them off. You'll make each visit seamless and memorable, whether it's seating a family for dinner, keeping our retail shelves stocked with favorite finds, or ringing up the perfect gift.
So if you're someone who.
+ Loves helping guests find just the right product to brighten their day
+ Enjoys making the moment at the host stand and in the store
+ Keeps things organized and running smoothly, even when it gets busy
+ Thrives in a team-first environment and brings a warm, genuine attitude
. we've got an apron just for you!
No experience? No worries. We'll teach you everything you need to know.
**Focus on You**
We're all about making sure you're taken care of too. Here's what's in it for you:
+ Good Work Deserves Good Pay: Competitive pay every week | Same day pay access
+ Support That Goes Beyond the Clock: Health insurance eligibility on day 1 - Full and Part-time employees | Vacation time | Employee assistance program (EAP)
+ Grow and Thrive Your Way: Growth and development opportunities begin Day 1 with our industry-leading PAR training program | 401k plan with company matching contributions at 90 days | Employee Stock Purchase Program
+ Culture of Belonging: Support that starts on day one | Onboarding, training, and development to help you thrive | Recognition programs and employee events that bring us together
+ More Perks, Just Because: 35% Discount on Cracker Barrel Food and Retail items | Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!
Pay Range: $12.25 - $14.00
**A Little About Us**
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.
**See for yourself. Apply now.**
**Cracker Barrel is an equal opportunity employer.**
Qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law.
They say you are the company you keep-And at Cracker Barrel we take that seriously.
Bringing together folks who share a sense of pride in their work, and joy in hospitality. While building teams where everyone can see how much their contribution is valued.
Because making a difference in someone's life can feel big-But it's often the smallest moments that make the deepest impact.
We're all in this together-to make a real difference for our guests, every day.
That's why, at Cracker Barrel, you're all in good company.
Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it's become even more-somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots-always serving up more than a meal.
In compliance with federal and state equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, sexual orientation, genetic information, national origin, age, marital status, medical condition, disability or any other class expressly protected by law. Qualified applicants are considered for employment according to the laws of the respective state of employment. If you feel this policy has been violated, you may report such instances to the Employee Relations Department online ( ) or toll free at .
Cracker Barrel does not unlawfully discriminate in hiring. If you are interested in applying for a position and need a reasonable accommodation during the application process, please contact ( ) so that we can work with you to reasonably accommodate you. Note that individuals who have any hearing impairment will be reasonably accommodated in the application process.
Is this job a match or a miss?
View Now
3
Lead Guest Services Team Member
89445 Spring Valley, Nevada
Pilot Company
Posted 2 days ago
Job Viewed
Job Description
**Company Description**
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
**Job Description**
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
+ Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
+ Complete end-of-shift reports and close out procedures
+ Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
+ Maintain an organized and clean work area
+ Use suggested selling methods to promote and sell products
+ Ensure quality service is delivered to every guest
+ Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
+ Determine break schedules and team member placement during shift
+ Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
+ Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
+ Ensure all activities are in compliance with rules, regulations, policies, and procedures
+ Complete other duties as assigned
Pay Rates Starting between: $13.25 - $18.75 / hour
**Additional Information**
+ Fuel Discount
+ Nation-wide Medical Plan/Dental/Vision
+ 401(k)
+ Flexible Spending Accounts
+ Adoption Assistance
+ Tuition Reimbursement
+ Flexible Schedule
+ Weekly Pay
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
**Job Description**
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
+ Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
+ Complete end-of-shift reports and close out procedures
+ Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
+ Maintain an organized and clean work area
+ Use suggested selling methods to promote and sell products
+ Ensure quality service is delivered to every guest
+ Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
+ Determine break schedules and team member placement during shift
+ Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
+ Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
+ Ensure all activities are in compliance with rules, regulations, policies, and procedures
+ Complete other duties as assigned
Pay Rates Starting between: $13.25 - $18.75 / hour
**Additional Information**
+ Fuel Discount
+ Nation-wide Medical Plan/Dental/Vision
+ 401(k)
+ Flexible Spending Accounts
+ Adoption Assistance
+ Tuition Reimbursement
+ Flexible Schedule
+ Weekly Pay
Is this job a match or a miss?
View Now
4
Lead Guest Services Team Member
89445 Spring Valley, Nevada
Pilot Company
Posted 2 days ago
Job Viewed
Job Description
**Company Description**
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
**Job Description**
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
+ Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
+ Complete end-of-shift reports and close out procedures
+ Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
+ Maintain an organized and clean work area
+ Use suggested selling methods to promote and sell products
+ Ensure quality service is delivered to every guest
+ Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
+ Determine break schedules and team member placement during shift
+ Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
+ Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
+ Ensure all activities are in compliance with rules, regulations, policies, and procedures
+ Complete other duties as assigned
Pay Rates Starting between: $13.25 - $18.75 / hour
**Additional Information**
+ Fuel Discount
+ Nation-wide Medical Plan/Dental/Vision
+ 401(k)
+ Flexible Spending Accounts
+ Adoption Assistance
+ Tuition Reimbursement
+ Flexible Schedule
+ Weekly Pay
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
**Job Description**
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
+ Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
+ Complete end-of-shift reports and close out procedures
+ Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
+ Maintain an organized and clean work area
+ Use suggested selling methods to promote and sell products
+ Ensure quality service is delivered to every guest
+ Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
+ Determine break schedules and team member placement during shift
+ Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
+ Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
+ Ensure all activities are in compliance with rules, regulations, policies, and procedures
+ Complete other duties as assigned
Pay Rates Starting between: $13.25 - $18.75 / hour
**Additional Information**
+ Fuel Discount
+ Nation-wide Medical Plan/Dental/Vision
+ 401(k)
+ Flexible Spending Accounts
+ Adoption Assistance
+ Tuition Reimbursement
+ Flexible Schedule
+ Weekly Pay
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5
Guest Services Manager - Luxury Resort
89101 Sunrise Manor, Nevada
$70000 Annually
WhatJobs
Posted 12 days ago
Job Viewed
Job Description
Our client, a renowned luxury resort in the heart of Las Vegas, Nevada, US , is seeking an accomplished and service-oriented Guest Services Manager to elevate the guest experience. This hybrid role involves overseeing front desk operations, concierge services, and ensuring seamless guest satisfaction throughout their stay. The successful candidate will embody the highest standards of hospitality, possess exceptional leadership abilities, and demonstrate a keen eye for detail. You will lead a dedicated team, manage guest relations, and implement strategies to exceed expectations, creating memorable experiences for every visitor. The role requires a blend of on-site supervision and remote administrative responsibilities.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee daily operations of the front desk, concierge, and bell desk departments, ensuring efficient service delivery.
- Lead, train, motivate, and develop a team of guest services professionals to deliver exceptional customer service.
- Handle and resolve guest complaints and concerns promptly and professionally, turning potential issues into positive experiences.
- Implement and maintain high service standards consistent with a luxury hospitality brand.
- Manage guest check-in and check-out processes, ensuring accuracy and efficiency.
- Develop and manage departmental budgets, controlling costs while maintaining quality.
- Collaborate with other departments, such as housekeeping, F&B, and security, to ensure a cohesive guest experience.
- Monitor guest feedback and implement service recovery strategies as needed.
- Conduct regular team meetings and performance reviews.
- Maintain inventory of supplies and ensure operational readiness of all guest services equipment.
- Assist in the development and execution of promotional packages and loyalty programs.
- Ensure compliance with all resort policies and procedures.
Qualifications:
- Proven experience (4+ years) in a supervisory or management role within luxury hotel or resort guest services.
- A strong understanding of front office operations, reservation systems (e.g., Opera), and concierge services.
- Exceptional interpersonal and communication skills, with the ability to interact effectively with guests and staff from diverse backgrounds.
- Demonstrated leadership and team management capabilities.
- Excellent problem-solving and decision-making skills, particularly under pressure.
- A passion for hospitality and a commitment to delivering outstanding guest experiences.
- Proficiency in Microsoft Office Suite and hotel management software.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Ability to manage time effectively and prioritize tasks in a dynamic environment.
- A degree in Hospitality Management or a related field is preferred.
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6
Hotel Operations Manager
89109 Sunrise Manor, Nevada
$75000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day management of their flagship property in Las Vegas, Nevada, US . This crucial role involves leading various departments, ensuring exceptional guest experiences, and optimizing operational efficiency to drive profitability. The ideal candidate will possess a strong understanding of hotel management principles, a passion for service excellence, and proven leadership capabilities.
Responsibilities include:
The successful candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 5 years of progressive experience in hotel operations management. Demonstrated success in managing budgets, improving guest satisfaction scores, and leading diverse teams is essential. Excellent problem-solving, decision-making, and communication skills are required. A comprehensive understanding of hotel operations systems, including PMS and POS, is necessary. The ability to thrive in a fast-paced, high-pressure environment and adapt to the demands of the Las Vegas hospitality scene is critical. This is a demanding but rewarding role located in the heart of Las Vegas, Nevada, US , offering significant opportunities for career advancement within the hospitality industry.
Responsibilities include:
- Directing and supervising all hotel operations, including front desk, housekeeping, food and beverage, and maintenance departments.
- Ensuring the highest standards of guest service and satisfaction are consistently met.
- Developing and implementing operational strategies to improve efficiency, reduce costs, and increase revenue.
- Managing departmental budgets, forecasting, and financial performance.
- Recruiting, training, motivating, and evaluating hotel staff.
- Ensuring compliance with all health, safety, and sanitation regulations.
- Overseeing inventory management and procurement of supplies.
- Implementing and maintaining hotel policies and procedures.
- Liaising with guests to address concerns and resolve issues promptly.
- Collaborating with the General Manager on strategic planning and business development initiatives.
- Maintaining strong relationships with vendors and service providers.
- Conducting regular property inspections to ensure standards are upheld.
The successful candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 5 years of progressive experience in hotel operations management. Demonstrated success in managing budgets, improving guest satisfaction scores, and leading diverse teams is essential. Excellent problem-solving, decision-making, and communication skills are required. A comprehensive understanding of hotel operations systems, including PMS and POS, is necessary. The ability to thrive in a fast-paced, high-pressure environment and adapt to the demands of the Las Vegas hospitality scene is critical. This is a demanding but rewarding role located in the heart of Las Vegas, Nevada, US , offering significant opportunities for career advancement within the hospitality industry.
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7
Hotel Operations Manager
89101 Sunrise Manor, Nevada
$70000 annum + ben
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of a premier hospitality establishment in the heart of Las Vegas, Nevada, US . This on-site role requires a leader passionate about delivering exceptional guest experiences and ensuring the seamless functioning of all hotel departments, including Front Desk, Housekeeping, Food & Beverage, and Maintenance. The Operations Manager will be responsible for managing staff, optimizing operational efficiency, controlling costs, and upholding the highest standards of service quality and brand reputation. The ideal candidate possesses strong leadership abilities, excellent problem-solving skills, a deep understanding of hospitality management, and a proven track record in a similar role.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage the day-to-day operations of all hotel departments to ensure efficient and effective service delivery.
- Develop and implement operational policies and procedures to enhance guest satisfaction and operational performance.
- Manage departmental budgets, control expenses, and maximize revenue opportunities.
- Recruit, train, supervise, and motivate hotel staff to ensure high levels of performance and guest service.
- Ensure all staff are trained on brand standards, safety procedures, and service protocols.
- Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and adherence to standards.
- Address and resolve guest complaints and service issues promptly and professionally.
- Collaborate with department heads to forecast staffing needs and manage schedules.
- Maintain strong relationships with vendors, suppliers, and local tourism partners.
- Ensure compliance with all local, state, and federal regulations, including health and safety standards.
- Monitor industry trends and best practices to identify opportunities for service improvement and innovation.
- Prepare reports on operational performance, financial results, and key performance indicators for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, with a strong background in at least two major departments (e.g., Front Office, F&B).
- Proven leadership and team management skills.
- Excellent understanding of hotel operations, including Front Desk, Housekeeping, F&B, and Sales.
- Strong financial acumen, including budgeting, forecasting, and cost control.
- Exceptional customer service and problem-solving skills.
- Proficiency with Property Management Systems (PMS) and other hotel management software.
- Excellent communication, interpersonal, and organizational skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required by the 24/7 nature of the hospitality industry.
- Familiarity with the vibrant hospitality scene in Las Vegas, Nevada, US .
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8
Luxury Hotel Operations Manager
89109 Sunrise Manor, Nevada
$110000 Annually
WhatJobs
Posted 5 days ago
Job Viewed
Job Description
Our client, a world-renowned luxury hotel in the heart of the Las Vegas, Nevada, US Strip, is seeking an exceptional and experienced Luxury Hotel Operations Manager. This demanding role requires a leader with a passion for hospitality, a commitment to service excellence, and a proven ability to manage complex hotel operations. You will be responsible for overseeing all aspects of daily hotel functioning, including front office, housekeeping, food and beverage, and guest services, ensuring seamless guest experiences and optimal operational efficiency. The ideal candidate will have a minimum of 7 years of progressive management experience within the luxury hospitality sector, demonstrating a strong understanding of luxury brand standards, operational budgets, and staff training. Key responsibilities include leading and motivating a diverse team, implementing service standards, managing operational costs, and collaborating with department heads to achieve departmental and overall hotel objectives. You must possess outstanding interpersonal and communication skills, a keen eye for detail, and the ability to remain calm and effective under pressure. A Bachelor's degree in Hospitality Management or a related field is preferred. This is a fully on-site position, requiring your dedicated presence to ensure the highest level of service delivery and operational oversight in a fast-paced, dynamic environment. We are committed to providing an unparalleled guest experience and fostering a culture of continuous improvement and employee development. Join a prestigious team and contribute to the success of one of the most iconic hotels in Las Vegas.
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