8 Hotel Management jobs in Las Vegas

We are currently looking for individuals to fulfill Part-Time and Full-Time Front Office positions. No experience is required to apply for the position. Training is provided through former experienced employees and available to hired applicants. We are looking for individuals able to carry out various tasks. Individuals must be hardworking and task-oriented. Don't Wait! Fill out a Profile Now! MyJobResource is a staffing and recruitment industry job search engine. We specialize in finding the exact company to suit your needs. We help match job seekers to the right jobs in either full-time or temporary positions. Assignments are typically made depending on the ratio of candidates to jobs, skill-set, and experience. The companies we work with pay us for the services we provide to find the right people for their job openings.

Oversees front desk operations. Provides guest service, guidance and leadership to ensure consistent customer service is provided. Assigns and instructs team members in details of work. Monitors lobby traffic to make staffing adjustments accordingly. Resolves customer complaints. Trains, supervises, schedules and assists in evaluating staff.

Scope of Position

The Front Office Supervisor is responsible for supporting the Assistant Front Office Managers and Front Office Managers in overseeing the effective and efficient operation of Front Office, which includes Guest Service Agents, Concierge, Rooms Control, and Personal Concierge.

Duties and Supporting Responsibilities

•Operate the Front Office properly, efficiently, and with profitability

•Supervise and assist Guest Service Agents, Rooms Control, Concierge, and Personal Concierge with their duties if necessary

•Ensure frequent management presence at the Front Desk

•Enforce company, hotel, and departmental policies and procedure

•Ensure a warm and genuine arrival and departure experience in compliance with Forbes Five-Star standard

•Coordinate guest experiences with other departments in a cooperative manner

•Effectively communicate information and guest requests to all relevant department

•Personally welcomes guests in VIP categories as well as repeat guests; recognize and anticipate their individual need

•Independently own VIP groups to provide a seamless experience

•Ensure that guest history records are accurately maintained and all repeat guests preferences are met

•Facilitate training initiatives (including new hire training) for Guest Service Agents, Concierges, and Personal Concierge

•Ensure and maintain a very high standard of personal hygiene, behavior and grooming standards of staff

•Handle and document all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily

•Lead the team by example to achieve departmental goals, such as the upsell program, engagement in the Hilton Honors loyalty program, and internal concierge booking

•Strategically manage room inventory to provide a positive guest experience, while maximizing occupancy and overall profitability

•Identify quality improvement trends and effectively communicates issue to the Front Office Manager

•Execute special projects to enhance guest experience, hotel revenue/profitability, or employee engagement

•Perform any other reasonable duties as required by the Front Office Manager

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
• Mandatory
  
  •1 year of Front Desk experience within a luxury environment
  
  •Strong verbal and written communication skills in the English language
  
  •Ability to multi-task
  
  •Fully flexible schedule with ability to work all shifts (including overnight) with varied days off
  
  •Strong knowledge of front office operations, including cashier and reception
  
  •Ability to work well in a team environment
  
  •Ability to stand for extended periods of time
  
  •Computer literacy which is not limited to: Excel, Power Point and Word
  
  •Professional appearance and demeanor
  
  Preferred:
  
  •Bachelor's degree in Hospitality Management or a related field
  
  •2 years of Front Desk experience
  
  •Experience in managing room inventory
  
  •1 year of Front Desk supervisory/management experience
  
  •OnQ Experience
  
  •Fluency in a secondary language

• Full-time

From the inception of a project through to completion and beyond, Turner & Townsend help to deliver the outcomes that matter through transformational projects covering the full spectrum of consultancy, project delivery and post-project operations.

With offices located globally, you're never far away from our services. With over 22,000 specialists in more than 60 countries, we blend local knowledge with global insight to tackle challenges of any scale.

Our team is dynamic, innovative and client-focused, supported by an inclusive and fun company culture. Our clients value our proactive approach, depth of expertise, integrity and the quality we deliver. As a result, our people get to enjoy working on some of the most exciting projects in the world.

Turner & Townsend are seeking an experiencedSenior Project Manager to join our team to support a significant entertainment ground up construction project. The ideal individual will have a proven track record of excellent project delivery.

Responsibilities:

• Manage stakeholders including architects, engineers, and supply chain to deliver compliant projects.
• Can analyze, track, and effectively manage critical milestone activities to avoid schedule slip.
• Verify that effective project governance, processes and systems are utilized
• Ensure application of best practice on all projects
• Production of formal project status reports and other reports as required
• Monitor the progress of multiple construction projects simultaneously to ensure that the approved design standards are being applied correctly
• Manage the interface between all suppliers through monthly trackers and weekly reviews
• Manage the flow of project information between the project team through regular meetings and written communications
• Forecast and update key project milestones
• Manage and monitor local design teams in accordance with commission criteria
• Provide technical support to owners, architects, general contractors and regional stakeholders
• Rapid response to RFIs from the field
• Provide expertise for cost control, value engineering, and constructability guidance where required
• Independent review of status reports, drawing submittals, timelines and costs from architects, contractors and suppliers
• Client management assist in developing excellent working relationships with Clients, with a view towards maximizing new opportunities
• Strategic Thinking - provide advice to project teams on approaches that can be adopted to successfully achieve both clients objectives and business objectives
• Knowledge management ensure that key information and learnings generated from each project is captured
• Process improvement Identify ways to improve internal systems and processes
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable.

Project/Program specifications:

• Assist with project set-up, structuring and delivery for major mixed-use development programs. The role will encompass many facets of construction, from large infrastructure development to multi-story tower, hotel, gaming and entertainment venue development.

• Bachelors degree in construction management, architecture, engineering or field related to construction.
• Minimum 5- 7 years of relevant experience
• Strong organizational and management skills ability to work effectively and collaboratively with the broader team
• Proficiency in Excel, Word, PowerPoint, Outlook, Procore, and construction project management tools

The salary range for this full-time role is$150K-$160Kper year. Ranges are determined by role and level and represent a good faith effort to provide a fair and equitable salary. This range is a reflection of base salary only, not of a total compensation package. Please note Turner & Townsend reserves the right to pay more or less than the posted range, depending on candidates experience and qualifications.

*On-site presence and requirements may change depending on our clients' needs.

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change.

We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance.

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community.

Turner & Townsend does not accept any speculative or unsolicited CVs that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list or that have not followed due process. Any speculative or unsolicited CVs will be treated as a direct application.

All your information will be kept confidential according to EEO guidelines.

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property ofTurner & Townsend and arenot subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team,to submit candidates for review.