602 Human Resources jobs in Channahon

Service & Engagement Executive Team Leader at Target summary:

The Service & Engagement Executive Team Leader at Target leads and develops a team focused on delivering exceptional guest experiences through personalized service, efficient operations, and effective problem resolution. This role involves managing staffing, scheduling, sales goals, and promoting both physical and digital retail services to enhance guest satisfaction and loyalty. The position requires strong leadership, communication, business acumen, and the ability to foster a positive, guest-centric culture while ensuring compliance and safety standards.

• Knowledge of guest service fundamentals and experience building and managing a guest first team culture across the store
• Skills in guest engagement; problem solving and resolution
• Knowledge of retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Experience setting and planning department monthly/quarterly workload to support business priorities and managing a team to deliver service and sales goals
• Experience managing a team of hourly team members, leaders and creating Service and Engagement business strategies and goals
• Skills in recruiting, selecting and talent management of hourly team members and leaders

• Build a team of passionate and knowledgeable Guest Advocates and Service and Engagement Leaders who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interaction and service recovery
• Drive total store sales, understand your role in sales growth and how your departments and team contribute to and impacts total store profitability
• Anticipate staffing needs, talent plan and recruit - both long and short term
• Manage leaders to follow-up on training completion, check for understanding and provide continuous education opportunities to drive proficiencies for all front of store experiences
• Engage in consistent and meaningful development conversations throughout the critical touch points within Service and Engagement Team leader career path
• Personalize recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
• Establish a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors
• Understand business reporting and guest insights to understand, troubleshoot and follow-up on opportunity areas
• Quickly respond to any negative guest shopping experience by de-escalating the situation and ensuring your team understands and feels supported to make things right for the guest
• Own schedules that follow the scheduling allocation and guidelines to support peak traffic times, key holiday events and weekends
• Manage the store experience by anticipating and/or reacting with urgency to staffing or scheduling needs based on fluctuations in guest traffic and sales
• Ensure Team Leader schedules support a frictionless experience during guest peak traffic times for all shopping preferences: checklanes, self-checkout (SCO), Order Pick-up (OPU), drive up (DU).
• Be the champion of physical and digital offerings to ensure your team can inform, educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience (Including Target RedCard and Wallet)
• Expect and enable your team to stay up-to-date on upcoming major promotions, brand launches and events
• Utilize guest survey reporting tools to drive change in key areas with the greatest impact on guest experience; and use guest feedback to coach/recognize teams.
• Lead the teram to deliver an efficient and hassle free guest pick up experience
• Work a schedule that aligns to guest and business needs (this includes early morning, evening and weekends)
• Demonstrate a culture of ethical conduct, safety and compliance; lead team to work in the same way and hold others accountable to this commitment
• As a key carrier, follow all safe and secure training and processes
• Address store needs (emergency, regulatory visits, etc.)
• All other duties based on business needs

• Working in a fun and energetic environment makes you excited. We work efficiently and as a team to deliver for our guests
• Providing service to our guests that makes them say I LOVE TARGET! excites you. That's why we love working at Target
• You enjoy interacting with people all day and making things easy for others. Interacting with guests, solving concerns and making the guests day better is core of what we do
• You aren't looking for Monday thru Friday job where you are at a computer all day. We are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired and rewarded

• 4 year degree or equivalent experience
• Strong interpersonal and communication skills
• Strong business acumen
• Manage conflict, lead and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently and with a team

• Access all areas of the building to respond to guest or team member issues
• Interpret instructions, reports and information
• Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 40 pounds
• Accurately handle cash register operations and cash transactions
• Flexible work schedule (e.g., nights, weekends and holidays) and regular attendance necessary

Keywords:

guest service, team leadership, retail management, customer engagement, sales growth, scheduling, service recovery, digital retail solutions, staff development, inventory management

MobilityWorks is actively seeking mechanics and technicians of different expertise levels to join our team urgently. We welcome candidates from diverse backgrounds, not limited to the mobility sector. Proficiency in diagnostics is essential, and knowledge of 12-volt systems is a valuable asset. While OEM and ASE certifications are advantageous, they are not mandatory.

At MobilityWorks, our primary mission is to serve the disabled community by providing accessible minivans, full-size vans with lifts, and commercial fleet vehicles. We are committed to empowering wheelchair users with the mobility, independence, and freedom they deserve. If you are passionate about making a positive impact, please continue reading to learn how you can contribute to our team.

We offer a remarkable work-life balance with regular business hours, allowing you to spend quality time with your family or pursue your interests outside of work. Every team member is highly valued, and we deeply appreciate the skills, efforts, and contributions of each individual. Our core values drive us to fulfill our mission and create a positive impact on our customers' lives.

In the role of Automotive Technician at MobilityWorks , your responsibilities will encompass a wide range of highly skilled mechanical work, including the maintenance and repair of automotive and related equipment. Your tasks will include diagnosing complex maintenance issues, conducting vehicle inspections, performing road tests, and operating specialized equipment commonly used in the automotive repair industry.

Here's what you'll be able to achieve in this position:

• Perform diagnostics and testing

• Install and connect various electrical wiring systems

• Conduct functional tests on electrical systems

• Identify and rectify any issues discovered

• Install electrical panels and miscellaneous components in accordance with engineering specifications

• Ensure work quality through thorough inspections

• Interpret and understand schematics

• Assess vehicle damage or malfunctions, providing repair recommendations, parts lists, and estimated repair times

• Accurately perform under-car, under-hood, and preventive maintenance inspections

• Troubleshoot issues related to the work performed

To excel in this role, you should possess the following qualifications:

• High school diploma or GED

• General experience in automotive maintenance

• Familiarity with brake and steering systems

• Strong background in electrical and/or automotive wiring

• Knowledge of hydraulic and electrical systems

• Proficiency in electronic troubleshooting and repair

• Exceptional mechanical problem-solving skills

• Effective communication skills and the ability to collaborate in a team environment

What we offer you:

• A work-life balance with Monday to Friday, 8 AM to 5 PM working hours, with no late nights or weekends.

• Competitive compensation packages

• Medical, dental, and vision insurance plans

• Flexible spending accounts

• 8 paid holidays, personal time off, and social responsibility time

• Employer-paid benefits including tuition reimbursement, employee assistance program, life and disability insurance

• 401(k) retirement plan

• An incredibly fulfilling experience in a team-centric environment

We strongly encourage military veterans to apply, and we embrace diversity and inclusivity. Join an organization that invests in YOU and become part of a team that makes a meaningful difference in people's lives.

Service Mechanic at MobilityWorks summary:

The Service Mechanic at MobilityWorks performs skilled maintenance, diagnostics, and repair of automotive and related equipment, specializing in accessibility vehicles for the disabled community. Responsibilities include electrical system installation, troubleshooting, vehicle inspections, and ensuring work meets quality standards. The role supports mobility and independence for wheelchair users while offering a balanced work schedule and comprehensive employee benefits.

MobilityWorks is actively seeking mechanics and technicians of different expertise levels to join our team urgently. We welcome candidates from diverse backgrounds, not limited to the mobility sector. Proficiency in diagnostics is essential, and knowledge of 12-volt systems is a valuable asset. While OEM and ASE certifications are advantageous, they are not mandatory.

At MobilityWorks, our primary mission is to serve the disabled community by providing accessible minivans, full-size vans with lifts, and commercial fleet vehicles. We are committed to empowering wheelchair users with the mobility, independence, and freedom they deserve. If you are passionate about making a positive impact, please continue reading to learn how you can contribute to our team.

We offer a remarkable work-life balance with regular business hours, allowing you to spend quality time with your family or pursue your interests outside of work. Every team member is highly valued, and we deeply appreciate the skills, efforts, and contributions of each individual. Our core values drive us to fulfill our mission and create a positive impact on our customers' lives.

In the role of Automotive Technician at MobilityWorks , your responsibilities will encompass a wide range of highly skilled mechanical work, including the maintenance and repair of automotive and related equipment. Your tasks will include diagnosing complex maintenance issues, conducting vehicle inspections, performing road tests, and operating specialized equipment commonly used in the automotive repair industry.

Here's what you'll be able to achieve in this position:

• Perform diagnostics and testing

• Install and connect various electrical wiring systems

• Conduct functional tests on electrical systems

• Identify and rectify any issues discovered

• Install electrical panels and miscellaneous components in accordance with engineering specifications

• Ensure work quality through thorough inspections

• Interpret and understand schematics

• Assess vehicle damage or malfunctions, providing repair recommendations, parts lists, and estimated repair times

• Accurately perform under-car, under-hood, and preventive maintenance inspections

• Troubleshoot issues related to the work performed

To excel in this role, you should possess the following qualifications:

• High school diploma or GED

• General experience in automotive maintenance

• Familiarity with brake and steering systems

• Strong background in electrical and/or automotive wiring

• Knowledge of hydraulic and electrical systems

• Proficiency in electronic troubleshooting and repair

• Exceptional mechanical problem-solving skills

• Effective communication skills and the ability to collaborate in a team environment

What we offer you:

• A work-life balance with Monday to Friday, 8 AM to 5 PM working hours, with no late nights or weekends.

• Competitive compensation packages

• Medical, dental, and vision insurance plans

• Flexible spending accounts

• 8 paid holidays, personal time off, and social responsibility time

• Employer-paid benefits including tuition reimbursement, employee assistance program, life and disability insurance

• 401(k) retirement plan

• An incredibly fulfilling experience in a team-centric environment

We strongly encourage military veterans to apply, and we embrace diversity and inclusivity. Join an organization that invests in YOU and become part of a team that makes a meaningful difference in people's lives.

Keywords:

automotive repair, vehicle diagnostics, electrical systems, mobility vehicles, 12-volt systems, preventive maintenance, mechanical troubleshooting, wheelchair accessible vans, ASE certification, automotive technician

MobilityWorks is actively seeking mechanics and technicians of different expertise levels to join our team urgently. We welcome candidates from diverse backgrounds, not limited to the mobility sector. Proficiency in diagnostics is essential, and knowledge of 12-volt systems is a valuable asset. While OEM and ASE certifications are advantageous, they are not mandatory.

At MobilityWorks, our primary mission is to serve the disabled community by providing accessible minivans, full-size vans with lifts, and commercial fleet vehicles. We are committed to empowering wheelchair users with the mobility, independence, and freedom they deserve. If you are passionate about making a positive impact, please continue reading to learn how you can contribute to our team.

We offer a remarkable work-life balance with regular business hours, allowing you to spend quality time with your family or pursue your interests outside of work. Every team member is highly valued, and we deeply appreciate the skills, efforts, and contributions of each individual. Our core values drive us to fulfill our mission and create a positive impact on our customers' lives.

In the role of Automotive Technician at MobilityWorks , your responsibilities will encompass a wide range of highly skilled mechanical work, including the maintenance and repair of automotive and related equipment. Your tasks will include diagnosing complex maintenance issues, conducting vehicle inspections, performing road tests, and operating specialized equipment commonly used in the automotive repair industry.

Here's what you'll be able to achieve in this position:

• Perform diagnostics and testing

• Install and connect various electrical wiring systems

• Conduct functional tests on electrical systems

• Identify and rectify any issues discovered

• Install electrical panels and miscellaneous components in accordance with engineering specifications

• Ensure work quality through thorough inspections

• Interpret and understand schematics

• Assess vehicle damage or malfunctions, providing repair recommendations, parts lists, and estimated repair times

• Accurately perform under-car, under-hood, and preventive maintenance inspections

• Troubleshoot issues related to the work performed

To excel in this role, you should possess the following qualifications:

• High school diploma or GED

• General experience in automotive maintenance

• Familiarity with brake and steering systems

• Strong background in electrical and/or automotive wiring

• Knowledge of hydraulic and electrical systems

• Proficiency in electronic troubleshooting and repair

• Exceptional mechanical problem-solving skills

• Effective communication skills and the ability to collaborate in a team environment

What we offer you:

• A work-life balance with Monday to Friday, 8 AM to 5 PM working hours, with no late nights or weekends.

• Competitive compensation packages

• Medical, dental, and vision insurance plans

• Flexible spending accounts

• 8 paid holidays, personal time off, and social responsibility time

• Employer-paid benefits including tuition reimbursement, employee assistance program, life and disability insurance

• 401(k) retirement plan

• An incredibly fulfilling experience in a team-centric environment

We strongly encourage military veterans to apply, and we embrace diversity and inclusivity. Join an organization that invests in YOU and become part of a team that makes a meaningful difference in people's lives.

Spotting a solution and fixing a problem is a tremendous technical skillset. It requires diligence, determination, and a knack for knowledge. Does this sound like you?

If so, Canon USA, an innovator of technology, solutions, and services, wants to meet you. We’re ready to bring aboard individuals who strive for excellence in operational, maintenance, and networking support to help our valued customers with basic technical expertise of Canon-supported products.

We’re actively seeking an individual to:

• Diagnose basic mechanical, software, network, and system failures using established procedures.
• Service and repair designated equipment to Canon standards and specifications.
• Maintain working knowledge and aptitude of multiple product groups. This includes basic aspects of troubleshooting and diagnostics.
• Meet and exceed customer demands by providing efficient, responsive, and accurate Field/Shop/on-site maintenance.
• Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Maintain all technical information and Canon property assigned and provide direction to less experienced technicians.
• Provide the solutions of escalated technical and/or customer service-related problem areas for any territory requested.

Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. 

We’re looking for a dedicated individual with:

• HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience.
• A basic understanding of internet environments and the ability to complete the 120-day introductory period and the PDIF (Printing and Digital Imaging Foundations) new-hire class.
• The ability to travel (valid driver's license and acceptable driving record necessary).
• The capability to work in a 24/7 environment, while performing shift work and on-call rotations.
• Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers’ premises.
• Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).

In accordance with applicable law, we are providing the anticipated hourly rate for this role: $21.50 to 30.75 hourly.

Who We Are

What We Offer

And Even More Perks!

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POSITION SUMMARY:
The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and shipping. They will be responsible for taking orders, coordinating activities in the Store, providing pricing and product information, and recommending appropriate FedEx Office products and services. The Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority.

GENERAL DUTIES AND RESPONSIBILITIES:

(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

People

• Follows instructions of supervisors and assists other team members in performing store functions
• Assists in the training of store team members

Service

• Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need
• Provides customer expertise in printing, signs and graphics and shipping product lines and can recommend appropriate FedEx Office products and services
• Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs
• Ensures all customer problems are resolved quickly and to the satisfaction of the customer
• Takes complex customer orders using order systems and provides accurate pricing information
• Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels
• Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents
• Maintains a safe, clean and orderly retail Store

Profit

• Ensures confidentiality of customer data and careful handling of documents, media, and packages
• Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change
• Cleans, repairs, and stocks all retail store printing and shipping equipment and supplies to provide optimal performance and availability
• Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage
• Takes preemptive action to prevent errors and waste
• Completes required financial paperwork and may assist with financial reporting including daily sales, close-outs and bank deposits
• Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety , customer service and security policies and procedures

Self-Management

• Performs multiple tasks at the same time
• Looks for opportunities to improve knowledge and skills within the retail Store
• Able to operate with minimal supervision
• Adheres to all FedEx Office team member and retail store standards, as outlined in the team member handbook
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• High school diploma or equivalent education
• 6+ months of specialized experience
• Excellent verbal and written communication skills

ESSENTIAL FUNCTIONS:

• Ability to stand during entire shift, excluding meal and rest periods
• Ability to move and lift 55 pounds
• Ability, on a consistent basis, to bend/twist at the waist and knees
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to work with minimal supervision
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Preferred Qualifications:

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: $18.35 - $21.57/hr

Additional Details:

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.

• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

FedEx Office is an Equal Opportunity Employer including, Vets/Disability.

• Know Your Rights
• Pay Transparency

FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email .

FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.

For more information, click here .