Patient Service Representative

43017 Dublin, Ohio quantum-health

Posted today

Job Viewed

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Job Description

Description

At a Glance

  • Hiring Classes: Next hiring classes scheduled for November 2025 +
  • Location: Onsite at our Dublin, OH campus, eligible for hybrid flexibility*
  • Starting Pay: $18+ per hour
  • Schedule: Full time position , 40 hours/week, Monday – Friday, no weekends
  • Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
  • Shift Differential: +$.50 per hour (11:00am-8:30pm EST); + 1.50 per hour (12:00pm-10:00pm EST)

Who We Are

Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost—we call ourselves Healthcare Warriors®.

With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply—even if you don’t meet every requirement.

The Impact You’ll Make

As a Patient Service Representative , you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.

Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it’s helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.

Learn more by watching the “What it means to Warrior with us” video, here !

What Success Looks Like

  • Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner .
  • Show empathy and support to members during difficult healthcare situations.
  • Provide clear guidance on healthcare plans, billing, and provider options .
  • Advocate for members by coordinating with providers and insurers to remove barriers to care .
  • Work collaboratively with internal teams to ensure accurate and seamless service .
  • Meet performance goals while continuously learning and developing expertise in healthcare navigation.
  • All other duties as assigned.

What You ’ll Bring

  • Education: High S chool D iploma or General Education Development (GED) equivalent required; college coursework or degree is a plus !
  • Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
  • Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
  • Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
  • Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
  • Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health’s policies, values and ethics, and protect the sensitive data entrusted to us.
  • Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.

Why Join Us?

  • Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience – solving real problems, providing clarity, and ensuring they get the care they need when they need it.
  • Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
  • Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
  • Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule – provided you have a home environment suitable for remote work. * (manager approval is required)
  • Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.

--

#LI-ONSITE

Ready to Make an Impact?

If you’re looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that’s redefining healthcare navigation.



What’s in it for you

  • Compensation: Competitive base and incentive compensation
  • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
  • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
  • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
  • Development: Tuition reimbursement up to $5,250 annually, certificatio /continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
  • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
  • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!


What you should know


  • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
  • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
  • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
  • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.


Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.



Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General .

View Now

Patient Service Representative

43017 Dublin, Ohio quantum-health

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Description

At a Glance

  • Hiring Classes: Next hiring classes scheduled for November 2025 +
  • Location: Onsite at our Dublin, OH campus, eligible for hybrid flexibility*
  • Starting Pay: $18+ per hour
  • Schedule: Full time position , 40 hours/week, Monday – Friday, no weekends
  • Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
  • Shift Differential: +$.50 per hour (11:00am-8:30pm EST); + 1.50 per hour (12:00pm-10:00pm EST)

Who We Are

Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost—we call ourselves Healthcare Warriors®.

With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply—even if you don’t meet every requirement.

The Impact You’ll Make

As a Patient Service Representative , you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.

Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it’s helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.

Learn more by watching the “What it means to Warrior with us” video, here !

What Success Looks Like

  • Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner .
  • Show empathy and support to members during difficult healthcare situations.
  • Provide clear guidance on healthcare plans, billing, and provider options .
  • Advocate for members by coordinating with providers and insurers to remove barriers to care .
  • Work collaboratively with internal teams to ensure accurate and seamless service .
  • Meet performance goals while continuously learning and developing expertise in healthcare navigation.
  • All other duties as assigned.

What You ’ll Bring

  • Education: High S chool D iploma or General Education Development (GED) equivalent required; college coursework or degree is a plus !
  • Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
  • Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
  • Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
  • Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
  • Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health’s policies, values and ethics, and protect the sensitive data entrusted to us.
  • Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.

Why Join Us?

  • Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience – solving real problems, providing clarity, and ensuring they get the care they need when they need it.
  • Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
  • Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
  • Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule – provided you have a home environment suitable for remote work. * (manager approval is required)
  • Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.

--

#LI-ONSITE

Ready to Make an Impact?

If you’re looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that’s redefining healthcare navigation.



What’s in it for you

  • Compensation: Competitive base and incentive compensation
  • Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
  • Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
  • Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
  • Development: Tuition reimbursement up to $5,250 annually, certificatio /continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
  • Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
  • Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!


What you should know


  • Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
  • Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
  • Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we’re committed to empowering our ERGs, and we’re proud to be an equal opportunity employer .
  • Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
  • Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate’s unique combination of experience and qualifications related to the position.
  • Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
  • Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.


Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.



Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending in @quantum-health.com. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you’ve encountered a recruiting scam, report it to the Federal Trade Commission and your state’s Attorney General .

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Service Designer

43240 Columbus, Ohio Cella

Posted 1 day ago

Job Viewed

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Job Description

Location: Columbus, OhioJob Type: ContractCompensation Range: $55 - 65 per hourWe are seeking a versatile Service Designer & UX Lead to join the newly formed DCE Finance team! This role demands a powerful combination of strategic thinking and precise execution, requiring you to take ownership of all stages of UX design. You will be expected to collaborate effectively with other designers, Product Managers, and Engineers to develop innovative, user-friendly products and provide solutions for critical areas within complex user flows.As a Service Designer, your work will be vital in transforming how the CCB (Customer & Community Banking) Finance organization leverages data. You will directly enable smarter decisions on crucial topics like headcount, expenses, forecasting, planning, and month-end reporting.The ideal candidate brings a strong foundation in user-centered design, excellent visual design skills, and proven expertise in designing for web and digital experiences. Hands-on comfort with HTML and CSS is highly valued. If you're ready to drive critical design outcomes within a high-stakes finance environment, we encourage you to apply!Audiences include: Business Support teams for Field Finance, Controllers, Planning & Analysis, and Chief Financial Officers.This role is also ideal for professionals seeking exposure to emerging technologies such as large language models, AI, and ChatGPT, while collaborating closely with experienced UX Leads, Researchers, Product Owners, and Tech Teams.Responsibilities:Define user models and user interfaces for new and existing products/features.Develop high-level and detailed storyboards, mockups, and prototypes to communicate interaction and design ideas.Gauge the usability of new and existing products, providing constructive suggestions for change.Concept and develop new and engaging user experiences.Create service blueprints, journey maps, ecosystem maps, personas, service prototypes, scenarios, storyboards, protocols, and guidelines.Facilitate and schedule user interviews and workshops.Present work to product owners, tech teams, data & analysis teams, and business stakeholders.Work with software vendors to advise on configurations and customizations.Qualifications:5+ years of experience in UX and/or service design in a corporate or technical environment.Ability to structure and organize information effectively.Proficiency in creating service concepts, mockups, and prototypes.Experience with usability testing and iterative design.Understanding of service design principles and holistic service experiences.Strong grasp of visual design principles (balance, typography, layout).Basic data analysis skills to derive insights from user data and metrics.Strong writing and storytelling skills.Ability to find creative solutions for constraints posed by vendor applications.Proficiency in PowerPoint, Excel, Figma, and Adobe Creative Suite.Ability to pivot gracefully when priorities shift.Preferred Qualifications:Experience in financial services.Familiarity with agile development and design sprint processes.Experience working in data-intensive environments with exposure to cloud-based solutions.Familiarity with Salesforce, Tableau, Agile methodology, and JIRA.Job ID: #LI-CELLA#LI-JK1#PLEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). This posting is open for thirty (30) days.PandoLogic. Category:Technology, Keywords:UX Manager, Location:Columbus, OH-43240
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Service Desk Technician

43017 Dublin, Ohio Community Choice Financial Family of Brands

Posted 1 day ago

Job Viewed

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Job Description

Your Opportunity:

Service Desk Technician

Dublin, OH (Tues-Friday on site, Saturdays are remote)

The Service Desk Technician is responsible for providing first level support for PCs, other equipment, software/applications, and network connectivity while providing a high level of customer service and first call resolution.

What We Offer:
  • Paid on-the-job training and a comprehensive new hire program.
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
  • Performance-based career advancement.
  • Educational Reimbursement Program.
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
  • PTO that grows with you, starting with 12 days in your first year.
  • A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What We’re Looking For – Qualifications and Skills:
  • Utilize the company’s issue tracking system to document customer contacts, issues, and requests.
  • Ensure proper documentation, timely follow-up, appropriate escalation, and resolution of reported issues.
  • Act as central point of contact between the customer and IT.
  • Adhere to workflow and service level expectations between teams to resolve issues in a timely manner.
  • Utilize IT knowledgebase as a part of troubleshooting and researching customer issues and share knowledge with customers and colleagues.
  • May participate in release/regression testing of proprietary applications.
  • Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard.
  • This is a full-time role that requires in-person attendance.
What You’ll Do - Essential Duties and Responsibilities:
  • Utilize the company’s issue tracking system to document customer contacts, issues, and requests.
  • Ensure proper documentation, timely follow-up, appropriate escalation, and resolution of reported issues.
  • Act as central point of contact between the customer and IT.
  • Adhere to workflow and service level expectations between teams to resolve issues in a timely manner.
  • Utilize IT knowledgebase as a part of troubleshooting and researching customer issues and share knowledge with customers and colleagues.
  • May participate in release/regression testing of proprietary applications.
  • Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard.
  • This is a full-time role that requires in-person attendance.
Workplace Awards & Recognition:

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

Our Purpose:

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

Think you’d thrive here?  Learn more at

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

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Service Desk Technician

43017 Dublin, Ohio Community Choice Financial Family of Brands

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

Your Opportunity:

Service Desk Technician

Dublin, OH (Tues-Friday on site, Saturdays are remote)

The Service Desk Technician is responsible for providing first level support for PCs, other equipment, software/applications, and network connectivity while providing a high level of customer service and first call resolution.

What We Offer:
  • Paid on-the-job training and a comprehensive new hire program.
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
  • Performance-based career advancement.
  • Educational Reimbursement Program.
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
  • Company-Sponsored Life and AD&D Insurance.
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
  • PTO that grows with you, starting with 12 days in your first year.
  • A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

What We’re Looking For – Qualifications and Skills:
  • Utilize the company’s issue tracking system to document customer contacts, issues, and requests.
  • Ensure proper documentation, timely follow-up, appropriate escalation, and resolution of reported issues.
  • Act as central point of contact between the customer and IT.
  • Adhere to workflow and service level expectations between teams to resolve issues in a timely manner.
  • Utilize IT knowledgebase as a part of troubleshooting and researching customer issues and share knowledge with customers and colleagues.
  • May participate in release/regression testing of proprietary applications.
  • Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard.
  • This is a full-time role that requires in-person attendance.
What You’ll Do - Essential Duties and Responsibilities:
  • Utilize the company’s issue tracking system to document customer contacts, issues, and requests.
  • Ensure proper documentation, timely follow-up, appropriate escalation, and resolution of reported issues.
  • Act as central point of contact between the customer and IT.
  • Adhere to workflow and service level expectations between teams to resolve issues in a timely manner.
  • Utilize IT knowledgebase as a part of troubleshooting and researching customer issues and share knowledge with customers and colleagues.
  • May participate in release/regression testing of proprietary applications.
  • Physical demands for this position frequently include: the ability to remain in a stationary position, move about freely inside and occasionally outside of the office, and the operation of mechanical controls, such as a keyboard.
  • This is a full-time role that requires in-person attendance.
Workplace Awards & Recognition:

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

Our Purpose:

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

Think you’d thrive here?  Learn more at

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

View Now

Security Service Technician

43081 Westerville, Ohio TEKsystems

Posted today

Job Viewed

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Job Description

? Job Description

We are looking for an enthusiastic, results-driven, and forward-thinking Security Service Technician to join our client’s exceptional team and culture. In this role, you will service and support existing customers by responding to service calls, executing Customer Support Programs, and assisting with small projects. As a Security Service Technician, you’ll be part of a dynamic environment that supports your growth as the client continues to expand.

? Responsibilities
  • Respond to routine and non-routine customer service calls, scheduled maintenance, and emergency/after-hours service requests
  • Diagnose, troubleshoot, repair, and replace defective parts; debug systems for routine issues
  • Install and support security systems projects as needed
  • Complete accurate and detailed service reports for both the customer and the client to ensure proper invoicing and job cost tracking
  • Use advanced troubleshooting skills to isolate and resolve equipment or software issues
Required Skills & Qualifications
  • Exceptional customer focus and ability to work under pressure
  • Advanced technical skills in fire alarm systems and/or electronic security systems
  • Strong programming and problem-solving abilities
  • Mechanical and electrical aptitude; experience with hand and power tools (e.g., drill, screwdriver, wire stripper, hacksaw, crimper)
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational skills with the ability to manage multiple service needs simultaneously
  • Proficiency in MS Office applications (Outlook, Word, Excel)
  • Self-starter who works well independently
  • Valid driver’s license with a clean driving record
  • Ability to travel locally to job sites regularly; minimal overnight travel may be required
? Minimum Experience
  • 3–7 years of experience or trade school equivalent
  • Experience servicing, integrating, and programming access control systems, CCTV systems, and intrusion systems
? Preferred Experience (Not Required)
  • Field service experience
  • CCTV: Avigilon, Milestone, Genetec, Lenel
  • Access Control: AMAG, Lenel, Genetec, Software House (CCURE), S2, RS2, Avigilon
  • Intrusion: DMP, Bosch

Pay and Benefits

The pay range for this position is $ - $ /yr.

Company Holidays and Paid Time Off
Fun & Laughter Day Off
Medical, Dental & Vision Plan
Life insurance & Disability Plan
Wellness Program
401K Matching Plan
Colleague Assistance Program
Tuition reimbursement
Competitive salary and compensation plan
Corporate Social Responsibility Day
And much more…

Workplace Type

This is a fully onsite position in Westerville,OH.

Application Deadline

This position is anticipated to close on Oct 20, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Program Coordinator for Inclusion & Leadership Development

43215 Columbus, Ohio Columbus College of Art and Design

Posted 4 days ago

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Job Description

full time

Program Coordinator for Inclusion & Leadership Development

SUMMARY

The Program Coordinator for Inclusion & Leadership Development (Coordinator) oversees all student-facing diversity, equity, and inclusion initiatives as well as all leadership programs for students. The primary focus of the role is to develop, execute, and integrate strategies and ongoing initiatives that promote an affirming culture of intentional inclusivity on campus –specifically, the development of initiatives that seek to facilitate the personal and academic success of marginalized student groups through the development of programmatic initiatives, mentorship opportunities, and individual advisement. The role is also responsible for fostering activism within our student body and for promoting a culture of socially engaged and civically minded students. Duties also include assisting the Assistant Dean with creating engagement opportunities for students through a series of signature events, the coordination of climate surveys, and program assessment, as well as serving as the lead advisor to student organizations focused on inclusion and equity education on top of providing operational support to all student organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:

  • Provide direction for equity and inclusion initiatives that support the college's mission and the Division of Student Affairs' learning outcomes;
  • Under the guidance of the Assistant Dean, will plan, implement, and evaluate programs and initiatives that promote an affirming culture of intentional inclusiveness on campus and that support marginalized students groups; foster activism within our student body and promote a culture of socially engaged and civically minded students;
  • Apply identity development to all programs, trainings, and retreats;
  • Serve on the CARE Team as a CARE Responder; provide individual support, including referrals, to students in their social, leadership, and identity development;
  • With the Assistant Dean and AVP, provide advocacy and support for students related to bias incidents;
  • Plan heritage months by developing monthly programming and coordinating a campus calendar for each Cultural Heritage month.
  • Pursue and maintain a national LGBTQ+ ranking status as an affirming, inclusive campus;
  • Serve on the institution's Diversity, Equity, & Inclusion Commission;
  • Serve as primary advisor to all current CCAD student organizations that align with DE&I initiatives;
  • Facilitate inter-organization communication and collaboration; Initiate and plan community building programs and meetings for various student organizations;
  • At the direction of the Assistant Dean, develop and implement policies and processes that support the development and maintenance of student clubs and organizations; assist student leaders of all student organizations with executing completing an events request with the Events Office and oversee requests related to , programs, speakers, and educational opportunities related to the missions of their organizations; provide support for organizations with budgets, contracts, and evening/ weekend event coverage and advisement as needed;
  • Assist with the planning and implementation of Student Affairs' signature events;
  • Assist in assessing the student experience as it relates to student engagement and leadership opportunities in clubs/organizations;
  • Supports the college's retention efforts through individual interventions with students;
  • Serve on the CHROMA committee, a committee of faculty, staff and students. Chroma: Best of CCAD is our annual exhibition of outstanding student work, selected and curated by faculty.
  • Serve as student portal administrator you are the central manager of the digital platform students use to access academic resources, administrative services, and college communications. Your role ensures the portal is functional, secure, and user-friendly, supporting the academic and administrative needs of the student body.
  • Serve on cross-functional work teams and committees as directed;
  • This position is a key role in student services administration. The individual is expected to maintain a spirit of professionalism, diplomacy, and tact. This position requires the need to be available to work evenings and/or weekends.
  • Perform other relevant duties as assigned such as special projects, programs, developmental activities, etc.

QUALIFICATIONS

  • The ability to work on weekends and evenings
  • Able to work successfully with individuals from diverse cultural and ethnic backgrounds
  • Ability to communicate effectively –both verbally and in writing.
  • Knowledge of best practices and trends related to multicultural and international student populations, promoting an inclusive and equitable culture on campus
  • Strong work-ethic, attention to detail, and an ability to balance multiple projects simultaneously.
  • Ability to collaborate effectively with diverse stakeholders in a culturally sensitive manner
  • Experience building a supportive community among students and peers.
  • An excellent understanding of programming and event management.

SUPERVISORY RESPONSIBILITIES

Possible student employee supervision.

EDUCATION and/or EXPERIENCE

  • Bachelor's degree required, Master's Degree preferred, in student affairs, higher education or a related field
  • 1-3 years of related experience, which may include graduate level positions. Experience in successfully implementing diversity education and multicultural student support strategies on a college campus preferred.
  • Experience in advising student organizations, student programming boards, student government and/or supervising student leaders preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms
  • The employee frequently is required to stand; walk; and use hands to finger, handle, or feel.
  • The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
  • The employee must frequently lift and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.
  • The noise level in the work environment is usually moderate, occurring in an open space with standard office equipment noise, as well as scattered conversation

About Columbus College of Art & Design

Columbus College of Art & Design teaches undergraduate and graduate students in the midst of a thriving creative community in Columbus, Ohio. Founded in 1879, CCAD is one of the oldest private, nonprofit art and design colleges in the United States. CCAD offers nine BFA programs and a Master of Professional Studies in User Experience Design that produce graduates equipped to shape culture and business at the highest level. Additionally, CCAD offers year-round community art classes for children and adults of all ages, led by local creators and designers skilled in their craft. For more information, visit ccad.edu .

About Columbus:

As the 14th largest city in the country and the largest and fastest-growing city in Ohio, Columbus is collaborative, open, and dynamic. Between incredible arts and entertainment, exciting collegiate and professional sports, and a spectacular downtown riverfront of sprawling greenspace, Columbus has something for everyone. Here, you'll find all the culture and amenities you'd expect in a major city, with the friendly and approachable attitude of the Midwest. Franklin County, where Columbus is located, is the epicenter of the state's political, economic, and social presence and is home to 1.3 million residents with a median age of 34. Columbus is a top city for equality and was the recipient of a perfect score from the Human Rights Campaign in 2020. And central Ohio is serious about higher education: the Columbus region is home to 52 college and university campuses, with 22,000 annual college graduates. Because CCAD is closely tied to the city's numerous art and design spaces and ever-expanding districts, you'll have plenty of places to experience creativity and showcase your own.

EEO Statement

Columbus College of Art & Design ("CCAD") is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment that is free of harassment, discrimination, or retaliation based on an individual's race, color, religion, religious creed, national origin, ancestry, citizenship, physical or mental disability, medical condition, gender expression, age, sexual orientation, veteran and/or military status, protected medical leaves, domestic violence victim status, political affiliation, or any other status protected by federal, state, or local laws. CCAD is dedicated to the fulfillment of this policy regarding all aspects of employment.



For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.


 

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