7,687 Humanservices jobs in the United States
Manager Social Services Case Management
Posted today
Job Viewed
Job Description
Develops and monitors the social services programs for the CSA. Establishes and maintains, standards, quality levels, cost effective, and customer focused services. Establishes interfaces with community services.
Essential Responsibilities:
+ Plans, develops, implements and maintains social services policies and procedures, delivery of social work programs, and discharge planning services.
+ Oversees social services case management activities.
+ Manages staff activities, ensures their competencies, and develops/presents inservices.
+ Recommends, develops, and implements new programs enhancing services to specialized patient populations and reducing hospital and office visit utilization.
+ Develops and manages departmental budget.
+ Identifies and implements opportunities for cost reduction and improved services.
+ Identifies community resources for our members.
+ Collaborates with community organizations in developing new programs or enhancing current community services which are available to Kaiser members.
+ Develops, implements, and monitors the quality assurance of the social services programs and staff.
+ Identifies issues which interfere with the delivery of services and develops techniques to resolve them.
+ Collaborates with medical center departments, community agencies and health plan members on matters related to discharge planning and ensures that services are provided in an integrated fashion.
+ Ensures compliance with federal, state, and local requirements.
+ Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience
+ Minimum two (2) years of leadership or supervisory experience in medical social work.
Education
+ Masters degree in Social Work from an institution accredited by the Council of Social Work Education.
License, Certification, Registration
+ Licensed Clinical Social Worker (California) required at hire
+ Driver's License (California)
+ Basic Life Support
+ National Provider Identifier required at hire
Additional Requirements:
+ Sound knowledge of fiscal management theories and principles.
+ Knowledge of different levels of health care; understanding of human development and psychodynamic theories.
+ Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
+ Minimum five (5) years of supervisory experience in medical social work preferred.
COMPANY: KAISER
TITLE: Manager Social Services Case Management
LOCATION: Fresno, California
REQNUMBER: 1367719
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Manager Social Services Case Management
Posted today
Job Viewed
Job Description
Develops and monitors the social services programs for the CSA. Establishes and maintains, standards, quality levels, cost effective, and customer focused services. Establishes interfaces with community services.
Essential Responsibilities:
+ Plans, develops, implements and maintains social services policies and procedures, delivery of social work programs, and discharge planning services.
+ Oversees social services case management activities.
+ Manages staff activities, ensures their competencies, and develops/presents inservices.
+ Recommends, develops, and implements new programs enhancing services to specialized patient populations and reducing hospital and office visit utilization.
+ Develops and manages departmental budget.
+ Identifies and implements opportunities for cost reduction and improved services.
+ Identifies community resources for our members.
+ Collaborates with community organizations in developing new programs or enhancing current community services which are available to Kaiser members.
+ Develops, implements, and monitors the quality assurance of the social services programs and staff.
+ Identifies issues which interfere with the delivery of services and develops techniques to resolve them.
+ Collaborates with medical center departments, community agencies and health plan members on matters related to discharge planning and ensures that services are provided in an integrated fashion.
+ Ensures compliance with federal, state, and local requirements.
+ Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience
+ Minimum two (2) years of leadership or supervisory experience in medical social work.
Education
+ Masters degree in Social Work from an institution accredited by the Council of Social Work Education.
License, Certification, Registration
+ Licensed Clinical Social Worker (California) required at hire
+ Driver's License (California)
+ Basic Life Support
+ National Provider Identifier required at hire
Additional Requirements:
+ Sound knowledge of fiscal management theories and principles.
+ Knowledge of different levels of health care; understanding of human development and psychodynamic theories.
+ Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
+ Minimum five (5) years of supervisory experience in medical social work preferred.
COMPANY: KAISER
TITLE: Manager Social Services Case Management
LOCATION: Santa Clara, California
REQNUMBER: 1363067
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Manager Social Services Case Management
Posted today
Job Viewed
Job Description
Develops and monitors the social services programs for the CSA. Establishes and maintains, standards, quality levels, cost effective, and customer focused services. Establishes interfaces with community services.
Essential Responsibilities:
+ Plans, develops, implements and maintains social services policies and procedures, delivery of social work programs, and discharge planning services.
+ Oversees social services case management activities.
+ Manages staff activities, ensures their competencies, and develops/presents inservices.
+ Recommends, develops, and implements new programs enhancing services to specialized patient populations and reducing hospital and office visit utilization.
+ Develops and manages departmental budget.
+ Identifies and implements opportunities for cost reduction and improved services.
+ Identifies community resources for our members.
+ Collaborates with community organizations in developing new programs or enhancing current community services which are available to Kaiser members.
+ Develops, implements, and monitors the quality assurance of the social services programs and staff.
+ Identifies issues which interfere with the delivery of services and develops techniques to resolve them.
+ Collaborates with medical center departments, community agencies and health plan members on matters related to discharge planning and ensures that services are provided in an integrated fashion.
+ Ensures compliance with federal, state, and local requirements.
+ Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Secondary Functions:
+ M-F and with OnCall Rotation
Basic Qualifications:
Experience
+ Minimum two (2) years of leadership or supervisory experience in medical social work.
Education
+ Masters degree in Social Work from an institution accredited by the Council of Social Work Education.
License, Certification, Registration
+ Licensed Clinical Social Worker (California) required at hire
+ Driver's License (California)
+ Basic Life Support
+ National Provider Identifier required at hire
Additional Requirements:
+ Sound knowledge of fiscal management theories and principles.
+ Knowledge of different levels of health care; understanding of human development and psychodynamic theories.
+ Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
+ Minimum five (5) years of supervisory experience in medical social work preferred.
COMPANY: KAISER
TITLE: Manager Social Services Case Management
LOCATION: Vallejo, California
REQNUMBER: 1353794
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Manager Social Services Case Management-Hospice
Posted today
Job Viewed
Job Description
Develops and monitors the social services programs for the CSA. Establishes and maintains, standards, quality levels, cost effective, and customer focused services. Establishes interfaces with community services.
Essential Responsibilities:
+ Plans, develops, implements and maintains social services policies and procedures, delivery of social work programs, and discharge planning services.
+ Oversees social services case management activities.
+ Manages staff activities, ensures their competencies, and develops/presents inservices.
+ Recommends, develops, and implements new programs enhancing services to specialized patient populations and reducing hospital and office visit utilization.
+ Develops and manages departmental budget.
+ Identifies and implements opportunities for cost reduction and improved services.
+ Identifies community resources for our members.
+ Collaborates with community organizations in developing new programs or enhancing current community services which are available to Kaiser members.
+ Develops, implements, and monitors the quality assurance of the social services programs and staff.
+ Identifies issues which interfere with the delivery of services and develops techniques to resolve them.
+ Collaborates with medical center departments, community agencies and health plan members on matters related to discharge planning and ensures that services are provided in an integrated fashion.
+ Ensures compliance with federal, state, and local requirements.
+ Kaiser Permanente conducts compensation reviews of positions on a routine basis. At any time, Kaiser Permanente reserves the right to reevaluate and change job descriptions, or to change such positions from salaried to hourly pay status. Such changes are generally implemented only after notice is given to affected employees.
Basic Qualifications:
Experience
+ Minimum two (2) years of leadership or supervisory experience in medical social work.
Education
+ Masters degree in Social Work from an institution accredited by the Council of Social Work Education.
License, Certification, Registration
+ Licensed Clinical Social Worker (California) required at hire
+ Driver's License (California)
+ Basic Life Support
+ National Provider Identifier required at hire
Additional Requirements:
+ Sound knowledge of fiscal management theories and principles.
+ Knowledge of different levels of health care; understanding of human development and psychodynamic theories.
+ Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
+ Minimum five (5) years of supervisory experience in medical social work preferred.
COMPANY: KAISER
TITLE: Manager Social Services Case Management-Hospice
LOCATION: Redwood City, California
REQNUMBER: 1365164
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.
Director Case Management & Social Services (RN)
Posted today
Job Viewed
Job Description
The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/ regulatory/government regulations.
**PEOPLE ESSENTIAL FUNCTIONS**
+ Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.
+ Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.
+ Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.
+ Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes.
+ Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.
+ Drives and establishes relationships with medical staff, promotes teamwork while ensuring patient care issues are addressed.
**SERVICE ESSENTIAL FUNCTIONS**
+ Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.
+ Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.
+ Sets direction for Case Management/Social Services which supports strategic and operational plans, and overall healthcare trends, by establishing goals and outcomes that are aligned with performance expectations and establishing targets and processes to support initiative of clinical quality and length of stay.
+ Address patient complaints, conducts physician education regarding discharge planning, progression of care, documentation of improvement, and Medicare Conditions of Participation.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
+ Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.
+ Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.
+ Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).
+ Partners with physicians, quality, palliative care and other departments to identify strategies to improve the mortality index and readmission of patients.
+ Identifies initiatives to progress patient care, work with the interdisciplinary team to ensure a safe and efficient discharge plan, as demonstrated by system goals, i.e. avoidable days.
**FINANCE ESSENTIAL FUNCTIONS**
+ Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.
+ Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
+ Ensures that outcomes management activities are integrated and maintained in a clinically appropriate manner. Identifies and plans strategies to reduce length of stay and resource consumption while providing excellent customer/patient service.
+ Plays a leadership role in utilization review committee which includes identification of opportunities for appropriate utilization of resources to avoid denials and resource management as it pertains to delivery of care.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
+ Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings
+ Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.
+ Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development and MDP.
+ Creates and maintains an effective and innovative care management program by staying abreast of new innovations and trends in the areas of care coordination, evidence- based practice, utilization management, and service excellence. Disseminates information and focuses the efforts of the organization on skills required and critical milestones for advancing outcomes-focused care.
+ Partners with community providers to address quality of care, social determinants of health, and population management.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
+ Master's degree or must be able to obtain within two years; must be currently enrolled in a degree program at time of hire/transfer
**WORK EXPERIENCE**
+ Five years of people management experience in a healthcare environment; for internal employees, four years of people management experience in healthcare with HM performance that demonstrates leadership responsibility
**LICENSES AND CERTIFICATIONS - REQUIRED**
+ RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) **AND**
+ Magnet ANCC-recognized certification
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
+ Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
+ Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved
+ Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
+ Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
+ Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
+ Demonstrates highly effective communication skills-strong written communications and platform presentation abilities
+ Ability to work effectively in a fast-paced environment
+ Demonstrates flexibility and adaptability in the workplace
+ Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
+ Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
+ Proficiency in Microsoft Office Suite, InterQual preferred
+ Maintains a positive and supportive attitude and demeanor
+ Professional handling of exposure to confidential/sensitive information
+ Excellent analytical skills
+ Advanced negotiation and mediation skills
+ Advanced time management and prioritization skills
+ Expert collaboration skills
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
+ Uniform No
+ Scrubs No
+ Business professional Yes
+ Other (department approved) No
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
+ On Call* Yes
**TRAVEL***
_**Travel specifications may vary by department**_
+ May require travel within the Houston Metropolitan area Yes
+ May require travel outside Houston Metropolitan area No
**Company Profile:**
Houston Methodist Hospital is recognized by U.S. News & World Report as the No. 1 hospital in Texas and one of America's "Best Hospitals." As a full-service, acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of the nation's largest nonprofit teaching hospitals and a leader in innovative medical research with a comprehensive residency program. Two of Houston Methodist's primary academic affiliates are among the nation's leading health care organizations: Weill Cornell Medicine and New York-Presbyterian Hospital. Houston Methodist also has affiliations with Texas A&M University and the University of Houston. With 948 operating beds, 85 operating rooms and more than 8,400 employees, Houston Methodist Hospital offers unparalleled care for thousands of patients from around the world.
Houston Methodist is an Equal Opportunity Employer.
RN-Manager Clinical Operations-Case Management Social Services
Posted 7 days ago
Job Viewed
Job Description
Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.
Responsible for providing support and leadership within the Case Management department, including planning, organizing, and directing daily operations such as staffing, assignments, Kronos, performance evaluations, and competencies. Works closely with the RN-Clinical Manager-Case Management and Social Worker Manager to ensure departmental goals are met.
Job Description:
Education: Required: Bachelor of Science in Nursing (BSN) or Masters in Nursing
Licensure/Certification: Required: California Registered Nurse (RN) License
Experience: Required: Four (4) years of clinical RN experience in an acute care setting with one (1) year of experience in case management. Preferred: Previous managerial experience, Case Management Certification.
Responsibilities include ensuring compliance with policies, guiding staff on best practices, participating in interdisciplinary rounds, reviewing outlier patients, supporting patient throughput, working with payers, providing staff education, overseeing clinical orientation, maintaining performance improvement programs, ensuring regulatory compliance, and participating in hospital activities and committees.
The role also involves developing high-performing teams, maintaining readiness for TJC and state surveys, evaluating departmental performance, and fostering a culture of quality and compliance. Strong leadership, organizational, and communication skills are essential.
Eisenhower Health offers a comprehensive benefits package and a supportive work environment focused on professional excellence and service. Employees share positive feedback about the inclusive culture, administrative support, and camaraderie within teams.
Social Services Specialist - Case Management Behavioral Health - Day
Posted 2 days ago
Job Viewed
Job Description
Full Time, Day Shift (80 hours biweekly)
Hours: Monday-Friday, 7:30am-4:00pm
**General Summary**
Processes requests for FBMHS from patients and families and referral sources.
**Essential Functions:**
+ Interviews patients and family members to obtain information about home environment, family relationships, behavioral health history, and patient's personality traits.
+ Evaluates data gathered in terms of the behavioral health plan of treatment, available social service programs (FBMHS or other service programs as needed), and completes referrals to FBMHS when patient meets criteria, so that each patient will receive services of maximum benefit to patient.
+ Assists patients and families to understand, accept, and follow medical recommendations and FBMHS program parameters.
+ Screens each referral to ensure FBMHS will provide services in a least restrictive environment for the patient and his/her family.
+ Interprets nature of emotional or behavioral condition and prescribed course of treatment to patients and families. Communicates family issues to other staff members. Participates in planning conferences.
+ Assists the discharge team from other programs in developing discharge plans for Family Based referrals.
+ Collaborates with other programs and community agencies with which patients and families are involved.
+ Prepares and maintains required documentation on each case.
**Common Expectations:**
+ Demonstrates knowledge of the principles of growth and development over the life span of the assigned patient population. Assesses and interprets patient age specific data and provides appropriate, age specific treatment.
+ Demonstrates a commitment to patient, visitor and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.
+ Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.
+ Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops.
+ Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.
**Qualifications**
**Minimum Education:**
+ Bachelors Degree Required
**Work Experience:**
+ Less than 1 year Relevant experience. Required
**Benefits Offered:**
+ Comprehensive health benefits
+ Flexible spending and health savings accounts
+ Retirement savings plan
+ Paid time off (PTO)
+ Short-term disability
+ Educational assistance
+ Financial education and support, including DailyPay
+ Wellness and Wellbeing programs
+ Caregiver support via Weallthy
+ Childcare referral service via Wellthy
WellSpan Health's vision is to reimagine healthcare through the delivery of comprehensive, equitable health and wellness solutions throughout our continuum of care. As an integrated delivery system focused on leading in value-based care, we encompass more than 2,300 employed providers, 250 locations, nine award-winning hospitals, home care and a behavioral health organization serving central Pennsylvania and northern Maryland. Our high-performing Medicare Accountable Care Organization (ACO) is the region's largest and one of the best in the nation. With a team 23,000 strong, WellSpan experts provide a range of services, from wellness and employer services solutions to advanced care for complex medical and behavioral conditions. Our clinically integrated network of 3,000 aligned physicians and advanced practice providers is dedicated to providing the highest quality and safety, inspiring our patients and communities to be their healthiest.
WellSpan Ephrata Community Hospital
One of eight premier hospitals in the WellSpan system, WellSpan Ephrata Community Hospital offers a full range of leading-edge inpatient, outpatient and emergent care services. The hospital is noted for its distinct ability to combine state-of-the-art medical technology with quality, compassionate care to meet the needs of the more than 550,000 residents of northern Lancaster County and the surrounding area. As a full-service, non-profit acute-care hospital, with a 141 licensed bed capacity, WellSpan Ephrata Community Hospital admits approximately 5,500 patients annually. Nearby WellSpan Ephrata Cancer Center supports the hospital as part of WellSpan's regional network of five cancer centers. WellSpan Ephrata Community Hospital was one of several WellSpan Health hospitals honored by U.S. News & World Report with the High Performing recognition for 2022-23.
**Quality of Life**
Lancaster City was the capital of Pennsylvania from 1799 to 1812. Today, Lancaster County includes a vibrant downtown business district, desirable suburban neighborhoods and sprawling agricultural farms. Life in Lancaster County offers affordable housing, options for higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, an independent professional baseball team, fine dining and more. When visiting Lancaster, one can't help but recognizing the influence of the Pennsylvania Dutch - farm-to-table and beyond.
Conveniently located in Central Pennsylvania, Lancaster is within an easy commute to major cities and has ready access to public transportation. Residents can find local employment in healthcare, tourism, public administration, manufacturing and both professional and semiprofessional services. (Patient population: 535,000)
WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.
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Director of Case Management & Social Services RN - Willowbrook
Posted 19 days ago
Job Viewed
Job Description
The Director position responsibilities include overseeing the activities of the department staff, ensuring quality, productivity, functional excellence and efficiency to accomplish strategic and operational objectives. In addition, this position is accountable for employee engagement, adequate staffing levels, budget development and compliance, staffing decisions such as hiring and terminating employment, coaching and counseling employees on work related performance, and developing and implementing policies and procedures to ensure a safe and effective work environment. This position also ensures training, monitoring and operations initiatives are implemented which secure compliance with ethical and legal business practices and accreditation/ regulatory/government regulations.
**PEOPLE ESSENTIAL FUNCTIONS**
+ Directs, develops and implements strategic and operational/high level projects and processes either through independent/highly autonomous work or through the facilitation of work teams to enable the effective and efficient completion of objectives.
+ Oversees management of and ensures development for staff to meet overall objectives in terms of quality, service and cost effectiveness. Provides timely guidance and feedback to help others strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem. Directs management responsibilities of selection, scheduling, supervision, retention, and evaluation of employees.
+ Meets or exceeds threshold goal for department turnover and/or system metrics on employee engagement indicators.
+ Provides leadership and communication to maintain a competent and engaged employee group by conducting regular department meetings to review policies and procedures and operational matters, rounding on all employees, completing performance appraisals, conducting new hire feedback sessions, coaching/corrective counseling, and providing recognition/commendations to achieve desired outcomes.
+ Identifies opportunities and takes action to build strategic relationships between one's area and other areas, teams, departments, and units to achieve business goals. Drives the promotion of teamwork within and between departments; participates and/or leads and facilitates department process improvements as needed.
+ Drives and establishes relationships with medical staff, promotes teamwork while ensuring patient care issues are addressed.
**SERVICE ESSENTIAL FUNCTIONS**
+ Oversees department operations, designated projects, schedules and activities as needed to ensure that goals or objectives are accomplished within the prescribed time frame. Sets priorities and functional standards, giving direction to staff as necessary to ensure the best possible delivery of service and high customer/patient satisfaction.
+ Drives department service standards and activities to impact department and/or system score for patient/customer-based satisfaction, through role modeling and fostering accountability. Serves and actively participates on various entity committees as a voice for the department.
+ Sets direction for Case Management/Social Services which supports strategic and operational plans, and overall healthcare trends, by establishing goals and outcomes that are aligned with performance expectations and establishing targets and processes to support initiative of clinical quality and length of stay.
+ Address patient complaints, conducts physician education regarding discharge planning, progression of care, documentation of improvement, and Medicare Conditions of Participation.
**QUALITY/SAFETY ESSENTIAL FUNCTIONS**
+ Ensures a safe and effective working environment; monitors and/or revises the department safety plan and/or any specific accreditation/regulatory required safety guidelines. Responsible for staff maintenance of credentials and competencies, per accrediting/ licensing agency and/or department guidelines as applicable.
+ Employs a proactive approach in the optimization of safe outcomes and information systems by monitoring and improving the department workflow and enhancing operations, using peer-to-peer accountability and identifying solutions via collaboration. Implements process improvements utilizing tools such as lean principles. Role models situational awareness, using teachable moments to improve safety.
+ Responsible for employee compliance to policies and procedures and performs associated actions upon non-compliance (i.e., licensure/certification compliance, focal point review requirements, disaster plan, in-services, influenza immunization, wage and hour, standard hours, timely termination submission, timely timecard approval, etc.).
+ Partners with physicians, quality, palliative care and other departments to identify strategies to improve the mortality index and readmission of patients.
+ Identifies initiatives to progress patient care, work with the interdisciplinary team to ensure a safe and efficient discharge plan, as demonstrated by system goals, i.e. avoidable days.
**FINANCE ESSENTIAL FUNCTIONS**
+ Develops and manages department operational and capital budgets, approvals, and ongoing maintenance of the department(s), ensuring operation in a cost-effective manner. Proactively identifies and plans for capital needs related to current equipment and future department projects. Ensures staffing plans and schedules meet department needs that reflect understanding of the importance of cost-effectiveness.
+ Creates department strategies to achieve financial target and staffing needs, through optimizing productivity, supply/resource efficiency, minimizing incidental overtime and overtime percentage, and other areas according to department specifications.
+ Ensures that outcomes management activities are integrated and maintained in a clinically appropriate manner. Identifies and plans strategies to reduce length of stay and resource consumption while providing excellent customer/patient service.
+ Plays a leadership role in utilization review committee which includes identification of opportunities for appropriate utilization of resources to avoid denials and resource management as it pertains to delivery of care.
**GROWTH/INNOVATION ESSENTIAL FUNCTIONS**
+ Identifies and implements innovative solutions for practice or workflow changes to improve department, entity or system operations by leading unit projects and/or other department/ system-directed activities. Proactively leads task forces and committees. May represent HM at assigned community or professional organization meetings
+ Drives change initiatives, maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusts effectively to work within new work structures, processes, requirements or cultures. Partners effectively with stakeholders as appropriate.
+ Ensures own career discussions occur with appropriate management. Completes and updates My Development Plan (MDP) on an on-going basis. Conducts conversations with staff on their development and MDP.
+ Creates and maintains an effective and innovative care management program by staying abreast of new innovations and trends in the areas of care coordination, evidence- based practice, utilization management, and service excellence. Disseminates information and focuses the efforts of the organization on skills required and critical milestones for advancing outcomes-focused care.
+ Partners with community providers to address quality of care, social determinants of health, and population management.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
**EDUCATION**
+ Master's degree or must be able to obtain within two years; must be currently enrolled in a degree program at time of hire/transfer
**WORK EXPERIENCE**
+ Five years of people management experience in a healthcare environment; for internal employees, four years of people management experience in healthcare with HM performance that demonstrates leadership responsibility
**LICENSES AND CERTIFICATIONS - REQUIRED**
+ RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) **AND**
+ Magnet ANCC-recognized certification
**KNOWLEDGE, SKILLS, AND ABILITIES**
+ Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
+ Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially about activities impacting patient or employee safety or security
+ Demonstrates the ability to interact with others in a way that gives them confidence in one's intentions and those of the organization
+ Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one's own behavior to accommodate tasks, situations and individuals involved
+ Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills
+ Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
+ Extensive knowledge of regulatory and accreditation agency requirements that impact department; stays abreast of industry changes
+ Demonstrates highly effective communication skills-strong written communications and platform presentation abilities
+ Ability to work effectively in a fast-paced environment
+ Demonstrates flexibility and adaptability in the workplace
+ Capable of leading teams/facilitating groups, building consensus and garnering highest confidence in professionalism and work product by senior leadership
+ Ability to work under pressure and balance many competing priorities; highly responsive and solution/action oriented
+ Proficiency in Microsoft Office Suite, InterQual preferred
+ Maintains a positive and supportive attitude and demeanor
+ Professional handling of exposure to confidential/sensitive information
+ Excellent analytical skills
+ Advanced negotiation and mediation skills
+ Advanced time management and prioritization skills
+ Expert collaboration skills
**SUPPLEMENTAL REQUIREMENTS**
**WORK ATTIRE**
+ Uniform No
+ Scrubs No
+ Business professional Yes
+ Other (department approved) No
**ON-CALL***
_*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below._
+ On Call* Yes
**TRAVEL***
_**Travel specifications may vary by department**_
+ May require travel within the Houston Metropolitan area Yes
+ May require travel outside Houston Metropolitan area No
**Company Profile:**
Houston Methodist Willowbrook Hospital is a Magnet-recognized, not-for-profit, faith-based hospital that serves the growing Northwest Houston community. With 358 licensed beds, Houston Methodist Willowbrook is committed to providing quality, cost-effective health care in a compassionate environment for a full range of services, including emergency care, cardiology, orthopedics and sports medicine, comprehensive women's services, neurology and neurosurgery, oncology, and primary and general medicine.
Houston Methodist is an Equal Opportunity Employer.
Social Services Supervisor - Case Management - Los Alamitos - FT Days
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Social Services Supervisor - Case Management - Los Alamitos - PT (32 hours) role at UC Irvine
1 day ago Be among the first 25 applicants
Join to apply for the Social Services Supervisor - Case Management - Los Alamitos - PT (32 hours) role at UC Irvine
Who We Are
Who We Are
UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among Americas Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange Countys only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.
To learn more about UCI Health, visit
Your Role on the Team
Position Summary
Social Services Supervisor holds LCSW license in good standing. Provides social work services to patients and families to facilitate their ability to cope with the psychological and social problems related to illness. Provides abuse detection and reporting, information and referral, consultation and counseling and assistance with discharge planning. Participates in interdisciplinary care process, in services and other education programs of the hospital. This position requires knowledge of developmental stages as service is provided to infant, child, adolescent, Pediatric, and geriatric populations. This position also requires knowledge of cultural influences in response to illness as there is some cultural diversity in the population served. This position provides oversite to other BSW, MSW, LCSW, prepared social workers to ensure departmental goals, performance improvement measures, and other metrics are obtained/maintained.
Required Qualifications
What It Takes to be Successful
- Masters Degree in Social work from an accredited university
- Current LCSW license
- At least 1 year in acute care medical facility preferred, or related experience in medical setting
- Excellent verbal, written and computer skills
- Excellent organizational and communication skills
- Knowledge of internal policies and State/Federal regulations related to discharge planning and social services
- Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
- Must demonstrate customer service skills appropriate to the job
- Excellent written and verbal communication skills in English
- Ability to maintain a work pace appropriate to the workload
- Ability to establish and maintain effective working relationships across the Health System
- Knowledge of University and medical center organizations, policies, procedures and forms
We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
Conditions Of Employment
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
- Background Check and Live Scan
- Employment Misconduct*
- Legal Right to Work in the United States
- Vaccination Policies
- Smoking and Tobacco Policy
- Drug Free Environment
- Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
- California Child Abuse and Neglect Reporting Act
- E-Verify
- Pre-Placement Health Evaluation
Closing Statement
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at or at ( , Monday - Friday from 8:30 a.m. - 5:00 p.m.
Consideration for Work Authorization Sponsorship
Must be able to provide proof of work authorization Seniority level
- Seniority level Mid-Senior level
- Employment type Part-time
- Job function Other
- Industries Higher Education
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#J-18808-LjbffrSocial Services Supervisor - Case Management - Los Alamitos - FT Days
Posted 13 days ago
Job Viewed
Job Description
Who We Are UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County. To learn more about UCI Health, visit Your Role on the Team Position Summary: Social Services Supervisor holds LCSW license in good standing. Provides social work services to patients and families to facilitate their ability to cope with the psychological and social problems related to illness. Provides abuse detection and reporting, information and referral, consultation and counseling and assistance with discharge planning. Participates in interdisciplinary care process, in services and other education programs of the hospital. This position requires knowledge of developmental stages as service is provided to infant, child, adolescent, Pediatric, and geriatric populations. This position also requires knowledge of cultural influences in response to illness as there is some cultural diversity in the population served. This position provides oversite to other BSW, MSW, LCSW, prepared social workers to ensure departmental goals, performance improvement measures, and other metrics are obtained/maintained. What It Takes to be Successful Required Qualifications: Master's Degree in Social work from an accredited university Current LCSW license At least 1 year in acute care medical facility preferred, or related experience in medical setting Excellent verbal, written and computer skills Excellent organizational and communication skills Knowledge of internal policies and State/Federal regulations related to discharge planning and social services Must possess the skill, knowledge and ability essential to the successful performance of assigned duties Must demonstrate customer service skills appropriate to the job Excellent written and verbal communication skills in English Ability to maintain a work pace appropriate to the workload Ability to establish and maintain effective working relationships across the Health System Preferred Qualifications: Knowledge of University and medical center organizations, policies, procedures and forms Total Compensation We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits. Conditions of Employment: The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment: Background Check and Live Scan Employment Misconduct* Legal Right to Work in the United States Vaccination Policies Smoking and Tobacco Policy Drug Free Environment Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. *Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements. California Child Abuse and Neglect Reporting Act E-Verify Pre-Placement Health Evaluation Details of each policy may be reviewed by visiting the following page: Closing Statement: The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC Anti-Discrimination Policy. We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming. UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at or at ( , Monday - Friday from 8:30 a.m. - 5:00 p.m. Consideration for Work Authorization Sponsorship Must be able to provide proof of work authorization #J-18808-Ljbffr