Managing Director, Global Industries - - Banking, Financial Services and Insurance
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At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Managing Director - Global Industries - Banking, Financial Services and InsuranceWith a heavy organic growth orientation, the Managing Director (MD), Global Industries will be the primary individual responsible for the overall success of one or more of our largest strategic clients, including end-to-end ownership of client’s revenue and margin growth. The position will drive the Strategic Account strategy collaborating with all of the resources required to succeed. An experienced leader, the role will build lasting executive level relationships with our clients to align their strategic priorities with our IRM solution suite and enable both the client’s and IRM’s growth. Success will ultimately be measured and rewarded by clearly defined key performance measures that include quota attainment, account revenue & margin growth, and customer satisfaction, retention & loyalty. This role will require heavy experience in Banking, Financial Services, and Insurance
Key Responsibilities:- As the account leader, the MD will be directly responsible for account revenue and margin growth (globally, all products) for his/her assigned accounts. This role will lead in a collaborative global, matrix structure and will manage indirect internal teams who support the client to ensure we are delivering an optimal customer experience across all functions including Account Management, Sales and Services teams, Operations, and Marketing.
- Expand strategic relationships with top global partners through the orchestration and execution of strategic account strategies, built on deep understanding of our customers’ business priorities and Iron Mountain’s competitive advantages. Establish trusted advisor status with client’s senior executives, through development and presentation of value-add solutions, driving growth and mind share. Ensure coordinated execution of cross-functional internal teams to maximize global storage and services revenue, while driving growth across Iron Mountain’s core offerings and growing portfolio of technology solutions.
- Qualifying opportunities, leading the strategy and quarterbacking the execution of transformative and dial moving deals, including pricing and contract negotiations. This will also include coordinating and collaborating with the customer and our internal solution architecture and product engineering teams to design and implement a winning solution meeting the customer’s needs.
- Continued formal and informal training and development of solution selling skills, product knowledge and keeping abreast of emerging industry trends. Maintains significant knowledge of customer’s business trends, current macro and micro economic climate, competitive awareness, legislation, market intelligence and potential new business ideas to exploit growth opportunities and provide long-term strategic direction.
- Strategic oversight of the coordination of internal resources for key account maintenance activities includes business reviews, and leading successful contract renewals.
- Results-oriented: maximizing the business (Revenue and Margin) within the account; bent on growth; self-motivated and proactively seeking new opportunities with an urgency to move the market quickly.
- Executive Presence: creating new and strengthening existing executive level relationships to deeply understand motivations and preempt competitive inroads; coordinate the account team appropriately.
- Ability to create and maintain formal and informal networks.
- Collaborative: internal team building to get the right people involved at the right time to produce the best outcomes; lead planning sessions that foster new and useful ideas. Cross-functional, regional collaboration skillset and excellent executive communications skills. Ability to navigate and collaborate across a large global organization and deal with ambiguity.
- Program Management: working with the account management team, organizes the process to capture new Revenue from the customer; organize the cross-functional plan, the team required, and ensures things are done to completion. Build accountability into every plan, from the account plan to individual projects.
- Customer Obsessed: expert at opportunity qualification in order to validate “fit for purpose” application of IRM’s offerings against defined customer strategic requirements. Strong presentation skills displaying complex solutions and business case frameworks internally, and in the course of client presentations.
- 10+ year’s technology sales experience, positioning BPM and digital solutions across large, complex accounts, with a proven record of accomplishment.
- Proven history of establishing and developing strong partnerships with VP/SVP/EVP/CEO level contacts.
- Expertise in one (or more) of the following sectors; Banking, Financial Services, and Insurance
- Experience as strategic account lead for a large and complex global organization, managing relationships with Fortune 100 level customers.
- Experience working across all levels of a highly matrixed global organization.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
#J-18808-LjbffrManaging Director, Global Industries - - Banking, Financial Services and Insurance
Posted today
Job Viewed
Job Description
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Managing Director - Global Industries - Banking, Financial Services and InsuranceWith a heavy organic growth orientation, the Managing Director (MD), Global Industries will be the primary individual responsible for the overall success of one or more of our largest strategic clients, including end-to-end ownership of client’s revenue and margin growth. The position will drive the Strategic Account strategy collaborating with all of the resources required to succeed. An experienced leader, the role will build lasting executive level relationships with our clients to align their strategic priorities with our IRM solution suite and enable both the client’s and IRM’s growth. Success will ultimately be measured and rewarded by clearly defined key performance measures that include quota attainment, account revenue & margin growth, and customer satisfaction, retention & loyalty. This role will require heavy experience in Banking, Financial Services, and Insurance
Key Responsibilities:- As the account leader, the MD will be directly responsible for account revenue and margin growth (globally, all products) for his/her assigned accounts. This role will lead in a collaborative global, matrix structure and will manage indirect internal teams who support the client to ensure we are delivering an optimal customer experience across all functions including Account Management, Sales and Services teams, Operations, and Marketing.
- Expand strategic relationships with top global partners through the orchestration and execution of strategic account strategies, built on deep understanding of our customers’ business priorities and Iron Mountain’s competitive advantages. Establish trusted advisor status with client’s senior executives, through development and presentation of value-add solutions, driving growth and mind share. Ensure coordinated execution of cross-functional internal teams to maximize global storage and services revenue, while driving growth across Iron Mountain’s core offerings and growing portfolio of technology solutions.
- Qualifying opportunities, leading the strategy and quarterbacking the execution of transformative and dial moving deals, including pricing and contract negotiations. This will also include coordinating and collaborating with the customer and our internal solution architecture and product engineering teams to design and implement a winning solution meeting the customer’s needs.
- Continued formal and informal training and development of solution selling skills, product knowledge and keeping abreast of emerging industry trends. Maintains significant knowledge of customer’s business trends, current macro and micro economic climate, competitive awareness, legislation, market intelligence and potential new business ideas to exploit growth opportunities and provide long-term strategic direction.
- Strategic oversight of the coordination of internal resources for key account maintenance activities includes business reviews, and leading successful contract renewals.
- Results-oriented: maximizing the business (Revenue and Margin) within the account; bent on growth; self-motivated and proactively seeking new opportunities with an urgency to move the market quickly.
- Executive Presence: creating new and strengthening existing executive level relationships to deeply understand motivations and preempt competitive inroads; coordinate the account team appropriately.
- Ability to create and maintain formal and informal networks.
- Collaborative: internal team building to get the right people involved at the right time to produce the best outcomes; lead planning sessions that foster new and useful ideas. Cross-functional, regional collaboration skillset and excellent executive communications skills. Ability to navigate and collaborate across a large global organization and deal with ambiguity.
- Program Management: working with the account management team, organizes the process to capture new Revenue from the customer; organize the cross-functional plan, the team required, and ensures things are done to completion. Build accountability into every plan, from the account plan to individual projects.
- Customer Obsessed: expert at opportunity qualification in order to validate “fit for purpose” application of IRM’s offerings against defined customer strategic requirements. Strong presentation skills displaying complex solutions and business case frameworks internally, and in the course of client presentations.
- 10+ year’s technology sales experience, positioning BPM and digital solutions across large, complex accounts, with a proven record of accomplishment.
- Proven history of establishing and developing strong partnerships with VP/SVP/EVP/CEO level contacts.
- Expertise in one (or more) of the following sectors; Banking, Financial Services, and Insurance
- Experience as strategic account lead for a large and complex global organization, managing relationships with Fortune 100 level customers.
- Experience working across all levels of a highly matrixed global organization.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
#J-18808-LjbffrCASHIER / CUSTOMER SERVICE REPRESENTATIVE
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True North's mission is to be our communities' first choice for premier fuel and convenience retail. We are committed to continuously improving our guests' experience through growth, quality operations and development of people.
What you do
Treat every guest like they are the most important person in the store
Greet all guests with a smile and a genuine thank you when they leave
Take pride in the store's appearance by following our "True North Ready" standards
Promote our great deals and specials to each guest
Live the "Because We Care" motto by always selling age restricted items responsibly
Ensure the store is fully stocked and help guests find what they need
Provide our guests with a "Fast, Friendly, Clean" experience each time they visit
What you need
Positive and enthusiastic attitude
Willingness to engage guests with friendly conversation and communicate clearly with guests and co-workers
Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean"
Ability to count products and make change, as well as read and write English clearly
Ability to access all areas of the store and handle merchandise weighing up to 50 pounds
Multitask and balance duties while always making guests the number one priority
What we provide
Flexible shifts and a variety of schedules
PAID Training programs to ensure you are successful and have what you need to be a star
Advancement opportunities
Ongoing training and development
A challenging and exciting work environment where guest service is #1
401K with Company match *
Paid vacation*
Limited Medical and Dental plan available upon hire *
Free minimum essential coverage as required by the Affordable Care Act, after 1 year of employment*
*Eligibility requirements must be met
All applicants must be 18 years of age or older (some locations may require 21 years of age or older due to tobacco or alcohol sales) and will be subject to a pre-employment background check at our expense.
True North considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. True North is a veteran-friendly and equal opportunity employer.
Our Core Values
Operate with the highest level of integrity by being honest and fair.
Incorporate excellence in all that we do.
Embrace diversity by respecting the rights and dignity of all people.
Provide for the health and safety of our guests, team and environment.
Reinvest in the communities we serve.
Recognize that profitability is essential to our future success.
Customer Service Representative $16 - $18
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Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
Customer Service Representative
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The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business. Here is an opportunity to learn our products and have a career in sales or management in our industry.
Qualifications:
- Experience assisting customers with purchasing needs, either walk-ins or over the phone.
- Experience and/or interest in developing new sales opportunities through calls to potential new customers.
- Intermediate computer skills to enter sales orders and cash transactions into company software.
- Be reliable, safe and a team player.
- Embrace the mindset of the "Make Money and Have Fun!" culture.
- Have a valid driver's license, satisfactory driving record, and reliable transportation to and from work.
- Authorized to work for any employer in the US without sponsorship for any length of time.
- Able to pass criminal and driving background check and a pre-employment drug test.
- Bilingual (English and Spanish) is preferred, but not required
Keywords: counter sales, customer service, ERP system, relationship management, contractor, business to business, building products, B2B, building materials, distributor and distribution.
Job Location: SRS Building Products - Columbus 2660 Fisher Road Columbus, OH 43204
Equal Opportunity Employer. Veteran Friendly Employer. SRS Distribution believes in hiring military veterans at any level for any position. We know your service trained you in many of the areas we value, such as; leadership, teamwork, performance, integrity, and safety. If your experience matches our requirements, we want you to apply today.
Competitive salaries for all team members paid weekly 401(k) Retirement Plan with company matching Employee Stock Purchase Program Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays Medical, Dental and Vision Benefits
Customer Service Representative
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Central Ohio Appliance Repair Inc. is currently interviewing for an experienced Customer Service Representative (CSR) A History of Excellence in Appliance Repair & Service in Columbus and the Central Ohio Area
Central Ohio Appliance Repair, a family-owned-and-operated business, has been the leader in servicing residential kitchen and laundry appliances in the Columbus Ohio area since 1975. We are the highest rated appliance repair company in the Columbus Ohio area for customer satisfaction and affordability, and proud of our A+ rating with the BBB and Angie's List.
As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.
This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.
Specific Responsibilities:- Receive incoming calls in professional and courteous manner
- Perform marketing and sales functions to sell additional work and earn business
- Complete work orders, return customer calls, and respond to customer issues
- Perform other duties as needed which may include cross-training in related positions
- Minimum two years admin experience
- Strong written and verbal communication skills
- Detail-oriented with strong data entry skills
- Positive attitude
- Team player who can work independently
Benefits: Medical, Dental, Vision Insurance Paid Vacation and Paid Holidays
We are actively interviewing for this position - Apply today and our hiring manager will follow up! We are a growing company with the ability to move up and grow within the company.
If you're interested in a promising career in an ever changing and challenging industry, please contact us so we can discuss your future with Central Ohio Appliance Repair Inc.
Compensation: $15.00 per hour
This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
Warehouse Customer Service Representative
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GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.
What you will be doing:
- Interacts with customers by phone, email, or in person and receives orders or changes in service.
- Adjusts complaints concerning billing or service rendered, referring complaints of service failures to designated departments for investigation.
- Processes and inputs all customer orders and receipts. Runs stock reports to check for product availability.
- Generates all related paperwork and necessary information required for customer work orders, checks all orders for special requests, and posts inventory records.
- Coordinates special, last minute shipping requests with the transportation departments, expediting orders, as necessary.
- Traces orders as required and notifies customers of any activity concerning their merchandise, including shipping and tracing information.
- Assures proper invoicing of accounts by verifying computer generated invoices.
- Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
- Reports customer feedback to management, including any signs of customer dissatisfaction.
- Acts as liaison between the warehouse and the customer in administration of accounts and between the office and customer regarding invoicing and credit changes
- Performs paperwork associated with orders including the maintenance of customer files.
- Performs clerical work as required including answering phone calls, operating various office machines and computers, corresponding with customers, and greeting customers and visitors in the office.
- Maintains current and accurate procedure book which details the processing requirements for each account; prepares any report concerning customer services activities and performs other customer service and company related duties, as necessary.
- Notifies management of all requested changes from the customer regarding shipping, handling, or administrative characteristics
- Works with management regarding product routing for customers
- For food accounts, incumbent is responsible to report food safety problems to senior management to initiate action.
Requirements:
- Minimum 6 months related experience and/or training
- Experience with AS400 operating systems and warehouse management systems preferred.
- PC literate with experience with Microsoft Outlook, Word, and Excel
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Job Duties as documented in this job description are considered "Essential Functions" and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform "Essential Functions" of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the "Essential Functions".
GEODIS is a global third-party logistics provider (3PL for short) powering the supply chains of some of the top brands and manufacturers. Our legacy of excellence in supply chain solutions spans decades. Come find your future with us as we shape the future of logistics. Visit to learn more.
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Financial Customer Service Representative
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Ready to join the securities industry? Do you enjoy collaborating with members, answering questions, and educating others? Join the Financial Services and Retirement Solutions team which assists current members, plan sponsors, and brokers with account maintenance, answering questions about current 401k policies and planning for retirement. The details include a hybrid work schedule of two days in office and three days working from home.
Customer Service Representative Lead
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Ryder System, Inc. - JobID: R (Customer Service Representative) As a Customer Service Rep at Ryder System, Inc., you'll: Assist customers who are experiencing a vehicle breakdown; Execute customer communication protocol pertaining to vehicle breakdowns and PM scheduling and follow-up, and vehicle status updates; Effectively handle all incoming calls and follow up calls; Process customer service requests.Hiring Immediately >>