145 Insurance jobs in Omaha

Job Title:         Customer Service Representative

Reports to:       Club Manager

Status:               Full Time/Part Time/Non-Supervisor/Non-Exempt

Job Summary

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. 

Essential Duties and Responsibilities 

·       Greet/meet potential members, providing a great customer experience. 
·       Handle front desk related tasks:
o   Answering phone calls in a polite and friendly manner to assist with questions or concerns.
o   Taking info calls and tours
o   Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
·       Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
·       Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements

·       Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer’s wants and needs.
·       Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer’s perspective) and works together to solve the problem.
·       Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
·       Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
·       Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner. 

Minimum Qualifications

·       Honesty and good work ethic
·       Strong customer service skills
·       Basic computer proficiency

Physical Demands

·       Standing and walking at least 75% of the shift
·       Talking in person or on the phone at least 75% of the shift
·       Must be able to lift to 50 lbs. less than 30% of the time. 

Benefits

•  Dollars for Scholars Program
•  Employee Appreciation Program
•  Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
•  Critical Illness Insurance
•  Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance 
• HSA
• Advancement Opportunities 

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

U-Haul - (Customer Service Representative) As a Customer Service Rep at U-Haul, you'll: Interface with U-Haul customers to identify what they are looking for; Educate customers on products and services, answering questions, and preparing rental invoices; Interact with guests in a friendly, fast, courteous and efficient manner.Hiring Immediately >>

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities:

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks:
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements:

• Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
• Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
• Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
• Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications:

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Physical Demands:

• Standing and walking at least 75% of the shift.
• Talking in person or on the phone at least 75% of the shift.
• Must be able to lift to 50 lbs. less than 30% of the time.

Benefits:

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Demonstrates the ability to carry on a professional conversation with commercial and residential residents, owners and decision makers. - Follow up with customers after completed jobs to ensure customer satisfaction with work - Responsible for managi Customer Service Representative, Customer Service, Representative, Retail

The Customer Service Representative provides exceptional service support for all inbound call queues. This support must be conducted in a professional manner including accuracy and timeliness of the information, along with providing a positive experi Customer Service Representative, Customer Service, Representative, Transportation, Internal, Technology, Retail

Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.

Essential Duties and Responsibilities:

• Greet/meet potential members, providing a great customer experience.
• Handle front desk related tasks:
• Answering phone calls in a polite and friendly manner to assist with questions or concerns.
• Taking info calls and tours.
• Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
• Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
• Help maintain the neatness/cleanliness of the club.

Essential Behavior Requirements:

• Customer Service: Communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
• Listening: Actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
• Problem Solving: Recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
• Diplomacy: Demonstrates tact and skill in all interactions while using appropriate behavior and language.
• Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.

Minimum Qualifications:

• Honesty and good work ethic.
• Strong customer service skills.
• Basic computer proficiency.

Physical Demands:

• Standing and walking at least 75% of the shift.
• Talking in person or on the phone at least 75% of the shift.
• Must be able to lift to 50 lbs. less than 30% of the time.

Benefits:

• Dollars for Scholars Program
• Employee Appreciation Program
• Free Membership for self and one family member or friend
• Team Member Support Team
• Health, Dental and Vision Insurance
• Critical Illness Insurance
• Short Term Disability Insurance
• Accident Insurance
• Voluntary Life Insurance
• Pet Insurance
• HSA
• Advancement Opportunities

Compensation: $11.00 per hour

Check Into Cash is currently seeking a motivated Customer Service Representative to join our team. We are seeking a customer-focused individual that will succeed in a fast paced work environment. You will be responsible for developing and maintaining Customer Service, Customer, Representative, Retail

Milan Laser stands as the largest and most premier laser hair removal company in the nation. We are honored to be a recipient of the prestigious Best Places to Work in Omaha 2024 award, a testament to our commitment to excellence and exceptional culture! We've worked hard to rise above the industry standard, because "good enough" is simply never good enough. With 330+ current locations throughout 35 states and plans to expand into a national brand, this is a very exciting time to join the Milan team!

Why our Customer Service Representatives love it here:

Because it's fun. We're not like other call centers where you're just an answering machine, we want you involved because you're part of the team. You know what else is fun? Unlimited earning potential!

Because you can change lives. Laser hair removal can be a big commitment for people, but you can make a difference in helping them get through a major moment in their lives with your bright and positive impact.

Because, benefits. Milan will take care of you with paid vacation, 401k, full health, dental and vision. Oh, and did we mention free laser hair removal.

Because, growing is good. We're always expanding, improving and looking for people ready for a challenge. Our Customer Service Representatives learn the business from the inside-out and as our business grows, the opportunities abound.

Position Summary:

Milan Laser is looking for a dynamic sales-oriented professional with call center experience to join our Client Services team. Our Customer Service Representatives work in a fast-paced environment handling a high volume of incoming calls, emails and chat requests from both existing and prospective clients.

Providing an amazing customer experience is at the core of our company values! The ideal candidate comes to the table with call center experience, customer service and strong selling abilities. They are focused and driven with high attention to detail and the ability to multi-task in a fast-paced environment. If this sounds like you, please apply today!

Compensation: $17.00/hr + shift differential (extra $1.50/hr for bilingual) Location: Omaha, Nebraska, In-Person Status: Full-time, Non-Exempt Schedule: Shifts range from 7:00am-10:00pm, Day and Evening Shifts available, must be available 1 weekend day.

Your responsibilities will include:

• Responding to communication via inbound/outbound call, text, and email from current clients
• Scheduling treatment appointments and answering billing questions from current clients
• Building relationships with both current clients by providing excellent customer service
• Effectively maintain contact and follow up with current clients
• Communicating regularly with field managers regarding potential and existing client sales & scheduling
• Additional project-based responsibilities

To be considered for this opportunity, candidates must meet all the following requirements:

• Minimum high school diploma or GED equivalency; Bachelor's degree a plus
• Proven success in achieving sales metrics
• Excellent customer service skills
• Experience in a call center environment is a plus
• Exceptional communication skills, both written and verbal
• Strong attention to detail and multi-tasking skills
• Demonstrates initiative and ability to work independently while displaying a strong sense of teamwork
• Ability to maintain highly confidential information
• Display a passion for the aesthetics industry
• Be able to accurately type at least 60 wpm
• Be able to sit for up to 9 hours a day

Benefits Include:

• Employees and their spouse or legal partner receive free laser hair removal services
• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• 401k retirement plan with vested employer match
• EXCEPTIONAL work environment!

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer

#INDCC1

The Customer Service Representative will act as a liaison, provide product/services information, process customer orders, and resolve any emerging problems that our customers might face with accuracy and efficiency. This is a fully in-person position Customer Service Representative, Customer Service, Representative, Retail