7 IT Specialists jobs in Wilmington

Piper Companies is hiring a Technical Support Engineer for a small IT Services firm located in Raleigh, NC. The Technical Support Engineer will handle remote and onsite support, troubleshoot issues across Windows, macOS, networks, and cloud platforms, and maintain clear and detailed documentation. The Technical Support Engineer can work remotely within North Carolina, but will need to travel to customer sites on an as needed basis.

Responsibilities for the Technical Support Engineer:

• Provide advanced support for Windows and macOS environments, resolving user and system issues
• Monitor and manage network protocols including TCP/IP, DNS, DHCP, and VPN configurations
• Administer Active Directory, Microsoft Entra, and manage Group Policies across client infrastructures
• Configure, maintain, and troubleshoot routers, switches, and firewalls to ensure security and connectivity
• Oversee the implementation and management of O365/M365 solutions, including user access and cloud resources

• 3+ years in IT support with proven track record ("go-to person" on the team)
• Experience supporting Windows and macOS operating systems
• Strong knowledge of networking: TCP/IP, DNS, DHCP, VPNs
• Hands-on experience with Active Directory, Microsoft Entra, GPOs
• Familiar with routers, switches, firewalls, and security best practices
• Practical use of O365/M365, Azure Cloud, and domain/SSL management

• $58,000-$80,000 base salary
• Full Comprehensive Benefits: Health, Vision, Dental, PTO, Paid Holiday and Sick Leave if Required by Law

• Troubleshoot and resolve technical issues across various environments (Windows, MacOS, networking, cloud).
• Provide remote and occasional onsite support to clients.
• Maintain accurate documentation and ensure clear, timely communication with clients and vendors.
• Continuously improve technical and customer service skills through certifications and ongoing learning.

• 3+ years of experience in IT support or a closely related role.
• Strong knowledge of Windows/MacOS, networking (TCP/IP, DNS, DHCP), and Microsoft 365.
• Experience with Active Directory, Azure, VPNs, firewalls, and printer troubleshooting.
• Familiarity with tools like ConnectWise Manage/Automate/ScreenConnect is a plus.
• Self-motivated, detail-oriented, and excellent at problem-solving and communication.

• Salary; $58,000 - $80,000 depending on experience
• Fully remote (work from anywhere in the U.S.)
• 100% employer-paid health, dental, and vision insurance
• 401(k) with up to 5% company match (immediate vesting)

• Expertise in several of the following:
  
  • NetApp FAS/AFF/C-Series Systems
  • NetApp Storage System operating systems such as Data ONTAP or E-Series Operating System (EOS)
  • Snapx, SnapCenter, Trident, and Operating systems including Vmware/Linux / Windows
  • NFS, the UNIX remote file sharing protocol
  • CIFS, the Windows NT remote file sharing protocol
  • Cloud, Amazon Web Services, Google Cloud Platform, Microsoft Azure
  • SAN connectivity methodologies for storage systems.
  • NetApp solutions developed around specific applications involving SolidFire, E-Series and/or FAS storage systems
  • Server / storage hardware troubleshooting. The usage of tools, logs, and support tools needed to analyze system issues (such as perfstat, packet traces, ASUP logs, etc.)

• Deliver operational support for complex wireless network configurations and deployments.
• Diagnose and resolve Wi-Fi and RF-related issues across diverse client environments.
• Perform predictive modeling and on-site RF surveys to optimize wireless coverage and performance.
• Contribute to both high-level and detailed wireless network design initiatives.
• Assist with planning, configuring, and executing wireless network implementations.
• Travel up to 50% or more to customer locations for site surveys, installations, and troubleshooting.

• 5+ years of experience in IT or network engineering roles.
• Proficient in RF design techniques, including predictive modeling and AP-on-a-stick surveys.
• Solid understanding of Layer 3 networking protocols.
• Foundational knowledge of LAN switching and Layer 2 troubleshooting.
• Expertise in wireless survey tools such as Ekahau or AirMagnet.
• Bachelor's degree in Engineering, Computer Science, or a related technical field.

• Salary range: $90,000 - $133,000
• Comprehensive benefits: Medical, Dental, Vision, 401k, PTO, holidays, and sick leave as required by law.

• Upgrade virtual-server, hosting, and storage infrastructure
• Implement security and compliance measures within the on-premise server and cloud environments
• Troubleshoot and resolve issues related to authentication and authorization within Microsoft 365 services, on-premises servers and applications
• Implement security controls to protect user identities and digital assets
• Configure and manage secure file sharing solutions to facilitate external collaboration
• Mitigate potential threats and system vulnerabilities
• Monitor system performance, security incidents, and user activities across platforms
• Assist with maintaining Microsoft 365 applications, including Exchange Online, SharePoint Online, Power Platform and Teams

• Work-Life Balance:
  • 40-hour work week with flexible schedule options and the ability to earn compensatory time off
  • Generous paid time off each year
• Competitive pay and affordable health insurance options
• Enrollment in the state's pension plan and options for additional supplemental savings
• An opportunity to work with a team of professionals to make a difference in state government
• If you have student loans, becoming a state employee includes eligibility for the Public Service Loan Forgiveness Program, visit to learn more

• Demonstrated experience administering, provisioning, and upgrading virtual-hosting, physical server hardware, and storage infrastructure
• Demonstrated experience and a thorough understanding of Microsoft 365 services, including Exchange Online, SharePoint Online, Power Platform, Entra, and Teams
• Experience designing, building, and administering virtual-hosting and storage infrastructure on-premises and/or in the cloud (Nutanix, VMWare, AWS, GCP, Azure)
• Strong troubleshooting and diagnostic skills for resolving complex on-premise and cloud services, server, and storage related issues
• Proficient in implementing and monitoring authentication and access control policies

• Experience identifying and deploying security policies and controls that help safeguard and protect digital assets and IT systems
• Commitment to staying updated on the latest technologies and best practices in systems administration and security

• The Office of the State Auditor uses the Merit-Based Recruitment & Selection Plan to fill positions subject to the State Human Resources Act (SHRA) with highly qualified individuals.
• In order to receive credit for work history and credential you must complete the online application completely. Any information omitted from the application cannot be considered for qualifying credit.
• You can attach resumes, cover letters, reference information as supplemental information, but this will NOT be used in lieu of a completed state application.
• If you have earned a foreign degree, an official evaluation for United States equivalency is required and must be submitted to Human Resources for verification purposes.
  • The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification:
• Reference checks will be performed on all top finalists. If the position requires a background check and/or drug screening that will also be performed on all selected top finalists.

• Applicants seeking Veteran's Preference must attach a DD Form 214, Certificate of Release or Discharge from Active Duty, along with the state application.
• Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing.
• If applicants are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22 along with their state application.
• It is the policy of the State of North Carolina and the Office of the State Auditor that all employees provide proof of employment eligibility (immigration and naturalization) on the first day of employment. We participate in E-Verify (Employment Eligibility Verification System).
• Office of the State Auditor is interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas at this time.
• Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), Office of the State Auditor is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:

• NC Jobs Website
• OSA LinkedIn
• OSA Social Media
• NASACT Career Center
• College/University Recruitment
• Handshake
• Work for NC | OSHR
• Other

• High School
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate Degree

• Yes
• No
• Not Applicable

• 6 years or more
• 4-5 years
• 3 years
• 2 years
• Less than 2 years

• 5 years or more
• 3-4 years
• 1-2 years
• Less than 1 year