18 IT Specialists jobs in Wilmington

• Troubleshoot and resolve technical issues across various environments (Windows, MacOS, networking, cloud).
• Provide remote and occasional onsite support to clients.
• Maintain accurate documentation and ensure clear, timely communication with clients and vendors.
• Continuously improve technical and customer service skills through certifications and ongoing learning.

• 3+ years of experience in IT support or a closely related role.
• Strong knowledge of Windows/MacOS, networking (TCP/IP, DNS, DHCP), and Microsoft 365.
• Experience with Active Directory, Azure, VPNs, firewalls, and printer troubleshooting.
• Familiarity with tools like ConnectWise Manage/Automate/ScreenConnect is a plus.
• Self-motivated, detail-oriented, and excellent at problem-solving and communication.

• Salary; $58,000 - $80,000 depending on experience
• Fully remote (work from anywhere in the U.S.)
• 100% employer-paid health, dental, and vision insurance
• 401(k) with up to 5% company match (immediate vesting)

• Install, configure, and train restaurant staff on Chowbus products including hardware and networking devices - terminals, kiosks, handhelds, printers, and other peripheral equipment.
• Work with menu team to set up and configure the restaurant's menu correctly prior to installation and help with menu requests as needed after installation. Using appropriate judgment, independently determine priority of restaurants, order of steps to take during implementation based on restaurant needs, and menu design options.
• Efficiently and accurately respond to and resolve incoming calls, chats, tickets, and cases.
• Collect, organize, and solve feedback from restaurant partners and customers.
• Communicate with restaurants to understand their needs and optimize business performance by finding opportunities to implement impactful solutions for our restaurant partners.
• Collaborate with central operations, product, and engineering teams to drive adoption of new products, processes, and plans locally.
• Collaborate with local team to ensure growth and profitability of our restaurant technology solutions. Discover upsell opportunities and partner with local restaurant technology sales team to ensure execution.

• Bilingual proficiency in English and Mandarin required
• 1+ years of relevant experience highly preferred
• Prior startup experience preferred
• Bachelor's degree in a related field preferred
• A valid driver's license and access to a vehicle is required

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Fuel reimbursement
• Salary 65~70K

NCDHHS-

The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities.
REQUIRED/DESIRED SKILLS Skills Required/
Desired Experience Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Required 2 Years Proficient with ServiceNow or other enterprise ticketing systems. Required 2 Years In-depth understanding of EHR platforms (e.g., Epic, Cerner, Allscripts). Required 2 Years Epic certification in one or more modules (e.g., EpicCare, Ambulatory, Security, or Service Desk). Highly desired Experience supporting Epic applications (e.g., Ambulatory, Inpatient, ASAP, or HIM). Highly desired

• Good Networking L2 / L3 testing background:
• Strong experience in networking protocol testing like BGP, OSPF, ISIS, MPLS, QOS, BGP PIC, BGP LU.
• Experience in IXIA/SPIRENT Traffic generators to create different traffic flows for both L3 and L2.
• Hands on experience in Cisco or non-cisco Routers
• Identify key issues, gaps and drive with engineering and delivery to resolve issues.
• Develop/integrate new technology into lab pods.
• Validate new design solutions to meet customer requirements.
• Maintain validation lab current with production requirements like scale testing, performance testing, bring up the topology etc
• Create test plan and derive pass/fail criteria
• IOS XR Architecture, Cisco SP platforms architecture like NCS5K, ASR9K, White Box etc.

Piper Companies is seeking a Wireless Network Engineer who will be responsible for doing wireless surveys within networks. The network engineer will be hybrid in RTP, NC.

Responsibilities for the Wireless Network Engineer include:

- Provide operational support for complex Wi-fi network deployments and configurations

- Troubleshoot Wi-Fi and RF issues across various client environments

- Conduct predictive and on-site RF surveys

- Assist in high-level and low-level wireless network design activities

- Support network implementation planning, configuration, and test execution

- Travel 50% or more to customer sites for surveys, deployments, and troubleshooting

Requirements for the Wireless Network Engineer include:

- 5+ years of experience in the IT or Network industry

- Experience with RF design, including predictive modeling and AP-on-a-stick surveys

- Working knowledge of Layer 3 protocols

- Basic understanding of LAN switching and layer 2 troubleshooting

- Deep understanding of Ekahau or AirMagnet tools

- Bachelors in Engineering, Computer Science, or related field

Compensation for the Wireless Network Engineer includes:

- Salary range: $90,000 - $133,000

- Comprehensive benefits: Medical, Dental, Vision, 401k, PTO, holidays, and sick leave as required by law.

Keywords: AireOS, Cisco 9800 WLC, Cisco DNA Center, DNAC, Cisco ISE, Ekahau, AirMagnet, RF survery, Wi-Fi, Wi-Fi troubleshooting, RF troubleshooting, Wireless Network design, Wireless authentication, AP-on-a-stick, predictive RF design, Wireless LAN, WLAN, Layer 2 troubleshooting, layer 3 networking, BGP, OSPF, network implementation planning, test planning, remote support, travel required

#LI-BH1

#LI-HYBRID

This job is open for applications on 8/22/2025. Applications for this job will be accepted for at least 30 days from the posting date

What are the top 3 skills required for this role?
1. Cisco infrastructure and networking products NX-OS, Cico ACI and Cisco Firewalls, (FTD), Hyperconverged networking (Hyperfex)
2. Troubleshooting skills Wireshark, Syslog Analysis
3. Experience in Racking and cabling in datacenters

Job Description/ Responsibilities
• Network Engineer with 1-3 years of relevant experience.
• Trained in network operations and familiar with Cisco infrastructure and networking products such as ACI, Hyperflex, Firewalls, Routing and Switching, datacenter, etc.
• Responsible for monitoring network performance, identifying and resolving incidents, analyzing network traffic, and preparing incident reports. • Knowledge and skills commensurate with BS degree or equivalent experience plus 1-3 additional years of relevant experience.

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Location: Wilmington, NC (on-site or hybrid depending on candidate fit)
Employment Type: Full-Time
Anticipated Start Date: As soon as possible

About Us

Full transparency: we work a little differently around here.

This isn't just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe that's just wrong. After all, we spend at least a third of our lives working-so why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?

At 45Drives, your ideas don't just matter-they shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact.

Does this sound like something you'd want to be a part of and help grow?

Who We Are

At our core, we create big, strong, fast storage and compute solutions that allow our customers to properly manage and scale as they grow. 45Drives is transforming data storage with cutting-edge, cost-effective open-source solutions for organizations around the globe. What others say is impossible, we make possible.
Find out more at:


About the Opportunity

We're looking for dedicated Network Engineer who's passionate about helping customers design and protect their network infrastructure. Whether you're an industry veteran with years of hands-on experience or a highly motivated, self-taught techie with an impressive track record with low-latency networks, this might just be your next great opportunity. The successful candidate must complete a background check in accordance with our security policy.

In this role, you'll be consulting customers in designing and improving network infrastructure. You'll team up with architects and engineers to build and support advanced networks used in IT, AI, and high-performance storage.

Your day-to-day tasks and responsibilities could include but not be limited to.

• Design and optimize networks for a wide variety of environments and unique performance requirements
• Collaborate with architects to build advanced topologies for high-performance, low-latency systems
• Document network architectures clearly through diagrams and written guides (Visio or draw.io)
• Configure, deploy and troubleshoot advanced networking issues across both Linux and Windows environments

• IT-related degree OR equivalent hands-on experience (we're open to non-traditional backgrounds!)
• 4+ years work experience in network engineering preferred, with a drive to continuously learn and grow
• Experience with large-scale secure deployments operating in high-bandwidth low-latency

• Ability to clearly convey network designs, port maps, and cable plans
• Strong written and verbal communication skills
• Takes ownership of responsibilities and follows through with consistency and integrity

Job Description

Salary: $79,678 - $09,750 USD

Location: Wilmington, NC (on-site or hybrid depending on candidate fit)
Employment Type: Full-Time
Anticipated Start Date: As soon as possible

About Us

Full transparency: we work a little differently around here.

This isnt just another job where you punch in and punch out. We come to work every day because we strive to earn a living in a meaningful way. Too many people exist without finding joy or purpose in their work, and we believe thats just wrong. After all, we spend at least a third of our lives workingso why not create workplaces where people want to come to work in the morning and feel good when they leave at the end of the day?

At 45Drives, your ideas dont just matterthey shape our future. We thrive on collaboration and innovation, where every voice is heard, valued, and makes a real impact.

Does this sound like something youd want to be a part of and help grow?

Who We Are

At our core, we create big, strong, fast storage and compute solutions that allow our customers to properly manage and scale as they grow. 45Drives is transforming data storage with cutting-edge, cost-effective open-source solutions for organizations around the globe. What others say is impossible, we make possible.
Find out more at:

About the Opportunity

We're looking for dedicated Network Engineer whos passionate about helping customers design and protect their network infrastructure. Whether you're an industry veteran with years of hands-on experience or a highly motivated, self-taught techie with an impressive track record with low-latency networks, this might just be your next great opportunity. The successful candidate must complete a background check in accordance with our security policy.

In this role, youll be consulting customers in designing and improving network infrastructure. Youll team up with architects and engineers to build and support advanced networks used in IT, AI, and high-performance storage.

Your day-to-day tasks and responsibilities could include but not be limited to.

• Design and optimize networks for a wide variety of environments and unique performance requirements
• Collaborate with architects to build advanced topologies for high-performance, low-latency systems
• Document network architectures clearly through diagrams and written guides (Visio or draw.io)
• Configure, deploy and troubleshootadvanced networking issues across both Linux and Windows environments

About You

Whether you're a seasoned engineer or a skilled learner whos built real-world experience through projects and tinkering, heres what will make you a strong candidate:

• IT-related degree OR equivalent hands-on experience (were open to non-traditional backgrounds!)
• 4+ years work experience in network engineering preferred, with a drive to continuously learn and grow
• Experience with large-scale secure deployments operating in high-bandwidth low-latency

• Ability to clearly convey network designs, port maps, and cable plans
• Strong written and verbal communication skills
• Takes ownership of responsibilities and follows through with consistency and integrity

Why You'll Love Working With Us

Besides an annual total compensation package that is expected to range between 79,678 - 109,750 USD, as part of the team youll enjoy:

Training and Growth:We are proud to offer leadership development and skills training opportunities to support your career progression.

Comprehensive Health Care Plan and Retirement Savings Plan:Including medical, dental, life insurance, and employer-matched 401(K).

Wellness Support:Participate in wellness events and enjoy access to a gym membership.

Vacation:Start with two weeks of vacation, increasing to three weeks after three years and four weeks after five years.

Social Events: Participate in team-building activities and celebrations.

Rewards & Recognition:Celebrate achievements with programs like Performer of the Month and other company-wide recognition initiatives designed to reward and appreciate your contributions.

Community Discounts: Exclusive deals at local shops and restaurants to come.

Wilmington Lifestyle:Embrace coastal living with stunning beaches, rich culture, historic charm, and a thriving innovation scene.

Ready to design the backbone of next-gen computing environments and make an impact? Apply today and lets build the future together!