1334 IT Support jobs in Fairfax
Junior Computer Support Technician
22096 Reston, Virginia
Leidos
Posted 10 days ago
Job Viewed
Job Description
**Description**
The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunity for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA.
Work Schedule is as follows:
Thursday: 06:00AM-2:30PM
Friday: 06:00AM-2:30PM
Saturday: 10AM-10:30PM
Sunday: 10AM-10:30PM
Primary Responsibilities
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediates incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications
- Bachelor's degree with 2 - 4+ years' prior relevant experience. Or Master's with 2 years' prior relevant experience. A High School diploma with an additional 2 years' relevant experience may be considered in lieu of a degree.
- Interim Top-Secret clearance is required with ability to obtain a Final Top Secret.
- Experienced with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
- Windows 10/11 and Windows Server 2022 troubleshooting.
- GOTS/COTS application, installation, configuration, and troubleshooting.
- Industrial computer and Dell systems installation, configuration, and troubleshooting.
- Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively).
- The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.
Preferred Qualifications
- Lifecycle management experience (PC Imaging & Disposition).
- Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
- Workstation and Server RAID understanding.
- Experience with virtualization.
- Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS', Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
- Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
- Prior experience in a Network Operations Center environment.
- Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience.
**Original Posting:**
April 16, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00157633
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
The Leidos Security and Engineering Programs (SEP) is seeking a Computer Support Analyst for the Center for Information Systems Security (CISS) program. This is a unique role which offers opportunity for growth in different areas (networking, system administration, etc.) for motivated individuals. This position requires the ability to work flexible hours in support of the NOC in Chantilly, VA.
Work Schedule is as follows:
Thursday: 06:00AM-2:30PM
Friday: 06:00AM-2:30PM
Saturday: 10AM-10:30PM
Sunday: 10AM-10:30PM
Primary Responsibilities
1) Performs the integration of new COTS/GOTS systems (network equipment, servers, workstations, etc) into the production environment, responsible for ensuring mission readiness.
2) Manages change controls for documentation within a configuration management database (CMDB) and performs corrective action on any discrepancies or findings.
3) Develops technical solutions and resolves complex user, computer, server, network, appliance, and application issues. Independently and consistently records, manages, and updates these solutions in a knowledge database and ticketing system.
4) Reviews data from a DoD Network Monitoring System. Reviews historical data and proactively audits systems to ensure they meet program requirements. Assesses risks and remediates incidents.
5) Once trained on the program specific equipment, the candidate will be relied on as an expert in their AOR, and will be expected to analyze issues, make remediation recommendations to management, and subsequently carry out those remediation processes.
Basic Qualifications
- Bachelor's degree with 2 - 4+ years' prior relevant experience. Or Master's with 2 years' prior relevant experience. A High School diploma with an additional 2 years' relevant experience may be considered in lieu of a degree.
- Interim Top-Secret clearance is required with ability to obtain a Final Top Secret.
- Experienced with one or more of the following Windows Server administration tools: WSUS, Group Policy, Active Directory, RDP, etc.
- Windows 10/11 and Windows Server 2022 troubleshooting.
- GOTS/COTS application, installation, configuration, and troubleshooting.
- Industrial computer and Dell systems installation, configuration, and troubleshooting.
- Tier 2 Help Desk support with some Tier 3 support (75% and 25% respectively).
- The candidate should be a proactive leader and team player with strong communication, management, analytical, and problem solving skills; proven ability to thrive in environments that constantly embraces new technology.
Preferred Qualifications
- Lifecycle management experience (PC Imaging & Disposition).
- Working knowledge of Network Monitoring tools such as OpManager, Solarwinds, PRTG.
- Workstation and Server RAID understanding.
- Experience with virtualization.
- Infrastructure equipment troubleshooting such as Tripplite or Eaton UPS', Fiber and/or Ethernet installation/termination, and electronic testing and metering equipment.
- Ticket tracking system experience (i.e. Remedy, ServiceNOW, SharePoint).
- Prior experience in a Network Operations Center environment.
- Cisco, Palo Alto and/or Juniper Tier 1 troubleshooting experience.
**Original Posting:**
April 16, 2025
For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
**Pay Range:**
Pay Range $50,700.00 - $91,650.00
The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
REQNUMBER: R-00157633
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Leidos will consider qualified applicants with criminal histories for employment in accordance with relevant Laws. Leidos is an equal opportunity employer/disability/vet.
View Now
0
Journeyman Computer User Support Specialist
20080 Washington, District Of Columbia
Cayuse Holdings
Posted today
Job Viewed
Job Description
**Overview**
The Journeyman Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
+ Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
+ Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ 4 years of experience in IT and/or field/user support roles.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $62,348.00 - USD $65,399.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103342_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
The Journeyman Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
+ Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
+ Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ 4 years of experience in IT and/or field/user support roles.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $62,348.00 - USD $65,399.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103342_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
View Now
1
Senior Computer User Support Specialist
20080 Washington, District Of Columbia
Cayuse Holdings
Posted today
Job Viewed
Job Description
**Overview**
The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.
+ Oversee the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices/locations.
+ Support field offices/locations where and when needed.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must understand ITIL principles and incident management best practices and be proficient with incident management tools.
+ Minimum of 8 years in incident management, user support, or related IT role.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to manage multiple incidents effectively is required.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $90,000.00 - USD $90,000.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103337_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.
+ Oversee the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices/locations.
+ Support field offices/locations where and when needed.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must understand ITIL principles and incident management best practices and be proficient with incident management tools.
+ Minimum of 8 years in incident management, user support, or related IT role.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to manage multiple incidents effectively is required.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $90,000.00 - USD $90,000.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103337_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
View Now
2
Journeyman Computer User Support Specialist
20080 Washington, District Of Columbia
Cayuse Holdings
Posted today
Job Viewed
Job Description
**Overview**
The Journeyman Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
+ Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
+ Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ 4 years of experience in IT and/or field/user support roles.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $62,348.00 - USD $65,399.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103340_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
The Journeyman Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
+ Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
+ Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ 4 years of experience in IT and/or field/user support roles.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $62,348.00 - USD $65,399.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103340_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
View Now
3
Senior Computer User Support Specialist
20080 Washington, District Of Columbia
Cayuse Holdings
Posted today
Job Viewed
Job Description
**Overview**
The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.
+ Oversee the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices/locations.
+ Support field offices/locations where and when needed.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must understand ITIL principles and incident management best practices and be proficient with incident management tools.
+ Minimum of 8 years in incident management, user support, or related IT role.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to manage multiple incidents effectively is required.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $90,000.00 - USD $90,000.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103336_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.
+ Oversee the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices/locations.
+ Support field offices/locations where and when needed.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must understand ITIL principles and incident management best practices and be proficient with incident management tools.
+ Minimum of 8 years in incident management, user support, or related IT role.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to manage multiple incidents effectively is required.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $90,000.00 - USD $90,000.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103336_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
View Now
4
Junior Computer User Support Specialist
20080 Washington, District Of Columbia
Cayuse Holdings
Posted today
Job Viewed
Job Description
**Overview**
The Junior Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
- Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
- Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
- Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
- Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
- Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
- Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
- Secret Clearance is required.
- Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
- Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
- Must possess problem-solving skills.
- Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
- Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
- Ability to respond effectively to customers with a sense of urgency.
- Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
- Highly motivated with the ability to handle and manage multiple tasks at any one time.
- Ability to forge new relationships, individual and teaming in nature.
- Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
- Medical, Dental and Vision Insurance; Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
Reports to: Project Manager
**Working Conditions:**
- Professional office environment.
- Must be able to work on-site.
- Must be physically and mentally able to perform duties extended periods of time.
- Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
- Must be able to establish a productive and professional workspace.
- Must be able to sit for long periods of time looking at computer screen.
- May be asked to work a flexible schedule which may include holidays.
- May be asked to travel for business or professional development purposes.
- May be asked to work hours outside of normal business hours.
**Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
**Pay Range**
USD $54,479.00 - USD $57,136.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103327_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
The Junior Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
- Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
- Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
- Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
- Other duties as assigned.
**Qualifications**
**Qualifications - Here's What You Need**
- Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
- Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
- Secret Clearance is required.
- Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
- Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
- Must possess problem-solving skills.
- Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
- Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
- Ability to respond effectively to customers with a sense of urgency.
- Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
- Highly motivated with the ability to handle and manage multiple tasks at any one time.
- Ability to forge new relationships, individual and teaming in nature.
- Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
- Medical, Dental and Vision Insurance; Wellness Program
- Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
- Short-Term and Long-Term Disability options
- Basic Life and AD&D Insurance (Company Provided)
- Voluntary Life and AD&D options
- 401(k) Retirement Savings Plan with matching after one year
- Paid Time Off
Reports to: Project Manager
**Working Conditions:**
- Professional office environment.
- Must be able to work on-site.
- Must be physically and mentally able to perform duties extended periods of time.
- Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
- Must be able to establish a productive and professional workspace.
- Must be able to sit for long periods of time looking at computer screen.
- May be asked to work a flexible schedule which may include holidays.
- May be asked to travel for business or professional development purposes.
- May be asked to work hours outside of normal business hours.
**Other Duties:** Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law.
**Pay Range**
USD $54,479.00 - USD $57,136.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103327_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
View Now
5
Senior Computer User Support Specialist
20080 Washington, District Of Columbia
Cayuse Holdings
Posted today
Job Viewed
Job Description
**Overview**
The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.
+ Oversee the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices/locations.
+ Support field offices/locations where and when needed.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must understand ITIL principles and incident management best practices and be proficient with incident management tools.
+ Minimum of 8 years in incident management, user support, or related IT role.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to manage multiple incidents effectively is required.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $90,000.00 - USD $90,000.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103335_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
The Senior Computer User Specialist will oversee the deployment of technicians to perform IT end-user devices to support our clients' needs.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Organize, train, manage, and lead a team of Field Office Technicians to ensure successful execution of wellness checks.
+ Oversee the deployment of technicians to perform IT infrastructure and end-user device wellness checks at field offices/locations.
+ Support field offices/locations where and when needed.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must understand ITIL principles and incident management best practices and be proficient with incident management tools.
+ Minimum of 8 years in incident management, user support, or related IT role.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to manage multiple incidents effectively is required.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Program Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $90,000.00 - USD $90,000.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103335_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
View Now
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6
Journeyman Computer User Support Specialist
20080 Washington, District Of Columbia
Cayuse Holdings
Posted today
Job Viewed
Job Description
**Overview**
The Journeyman Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
+ Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
+ Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ 4 years of experience in IT and/or field/user support roles.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $62,348.00 - USD $65,399.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103341_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
The Journeyman Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
+ Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
+ Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ 4 years of experience in IT and/or field/user support roles.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $62,348.00 - USD $65,399.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103341_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
View Now
7
Junior Computer User Support Specialist
20080 Washington, District Of Columbia
Cayuse Holdings
Posted today
Job Viewed
Job Description
**Overview**
The Junior Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
- Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
- Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
- Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
- Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $54,479.00 - USD $57,136.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103330_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
The Junior Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
- Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
- Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
- Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
- Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $54,479.00 - USD $57,136.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103330_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
View Now
8
Journeyman Computer User Support Specialist
20080 Washington, District Of Columbia
Cayuse Holdings
Posted today
Job Viewed
Job Description
**Overview**
The Journeyman Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
+ Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
+ Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ 4 years of experience in IT and/or field/user support roles.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $62,348.00 - USD $65,399.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103339_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
The Journeyman Computer User Will provide technical support and assistance by deploying to the client's field offices for end-user support.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Conducts network performance evaluations, checks conference room equipment, supports end-user devices, and ensures compliance with USACE IT policies.
+ Provides on-site technical support and assistance by deploying to client's program field offices for IT infrastructure and end-user device wellness checks
+ Assists with IT equipment disposal training and supports onsite personnel with IT issue ticketing.
+ Other duties as assigned.
**Qualifications**
+ Requires a Bachelor's degree (or equivalent work experience) in IT, Computer Science, Business Administration, or related field.
+ 4 years of experience in IT and/or field/user support roles.
+ Must have good technical knowledge of hardware, software, and network troubleshooting, and training or experience with IT equipment setup and maintenance.
+ Secret Clearance is required.
+ Relevant certifications (e.g., ITIL Foundation) and familiarity with USACE IT environment are preferred.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Must be capable of working with remote support tools and ticketing systems and must be willing to travel.
+ Excellent problem-solving, analytical, communication, and interpersonal skills are essential.
+ Ability to respond effectively to customers with a sense of urgency.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to: Project Manager**
**Working Conditions**
+ Professional office environment.
+ Must be able to work on-site.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $62,348.00 - USD $65,399.00 /Yr.
Submit a Referral ( _US-DC-Washington_
**ID** _103339_
**Category** _Information Technology_
**Position Type** _Full-Time Salary Exempt_
**Remote** _No_
**Clearance Required** _Secret_
View Now
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