304 IT Support jobs in Marin County

Location

San Francisco - 685 Market Street, Suite 500

Business

At Brookfield Properties, our global network and relationships are here for our tenants and partners - wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don't just coexist, but thrive. If you're ready to be a part of our team, we encourage you to apply.

Job Description

We are seeking a technically adept and customer-focused professional to join our Service Delivery team. This position plays a critical role in maintaining the productivity of end users by supporting enterprise applications and hardware across the organization. The Technical Support Specialist will help ensure the performance and stability of essential systems and tools, while identifying opportunities to improve processes, automate solutions, and enhance user experience.This role offers hands-on experience with enterprise applications including, but not limited to, Windows 11, Office 365, and Intune. Exposure to these platforms is supplemented by structured learning opportunities including LinkedIn Learning and technical boot camps, providing a strong foundation for career progression within IT. Responsibilities:

• Provide comprehensive end-user support in an environment structured around 35% phone support, 55% off-phone tasks, 5% project involvement, and 5% training and development.

• Service Desk shifts: 7:00 AM-4:00 PM, 8:00 AM-5:00 PM, and 8:30 AM-5:30 PM.

• Deliver remote support using industry-standard tools to resolve technical issues efficiently.

• Create and maintain knowledge base articles, incident categorizations, and virtual agent content within ServiceNow.

• Provide extensive hardware and software support for Windows 11, iOS, Android, Lenovo, Mac OS, and Office 365 in conjunction with tools like Dell TechDirect.

• Utilize ServiceNow for full lifecycle management of Incidents and Requests, ensuring thorough documentation and knowledge sharing.

• Gather and analyze data to inform technical decisions and recommend practical solutions to improve system performance.

• Evaluate software and hardware compatibility to support system upgrades and application rollouts.

• Engage with external vendors for escalated issue resolution beyond internal support capabilities.

• Provide technical support for companywide meetings, events, and conferences to ensure seamless execution.

• Monitor ServiceNow trends and resolution history to identify and recommend preventative measures.

• Contribute to a culture of innovation by proactively identifying opportunities to optimize the user support experience.

Qualifications:

• High School Diploma or GED required.

• Minimum of 2 years of experience in an IT support role.

• Experience working in a call queue environment is a plus.

• Familiarity with ServiceNow preferred.

• Demonstrated understanding of IT concepts and processes within an ITIL framework.

• Self-motivated with strong problem-solving skills and the ability to adapt in dynamic, fast-paced environments.

• Strong interpersonal skills with an emphasis on active listening, communication, and user rapport-building.

• Proven ability to collaborate effectively across technical teams and resolver groups.

• Excellent verbal and written communication skills.

• Commitment to representing the IT department professionally and positively in all business interactions.

• General awareness of cybersecurity best practices and ability to provide basic guidance to end users.

Your Career @ Brookfield Properties:

At Brookfield Properties, your career progression is important to us. As a successful employee, you will have the opportunity to grow within your team, department, and across the Brookfield organization. Our leadership teams are dedicated to the accomplishments of their employees. We also invest time into training and developing our people. We take pride in knowing that 70% of our employees have more than 5 years of tenure.

End your job search and find your career today, at Brookfield Properties.

Why Brookfield Properties?

We imagine, create, and operate on a foundation of values to build a better world, together. Brookfield Properties strives to create spaces where going to work never feels routine. As a Brookfield Properties employee, you will enjoy many benefits such as 401K matching, tuition reimbursement, summer Fridays, paid maternity leave and more. There is also a generous employee referral program because we want our existing team members to help us build a more diverse workplace through their networks.

Compensation & Benefits:

Salary Type: Non-Exempt (Overtime eligible)

Pay Frequency: Bi-weekly

Annual Base Salary Range: $62,000 - $72,000

Medical & Pharmacy Coverage: Yes, under Brookfield Medical Plan

Dental Coverage: Yes, under Brookfield Medical Plan

Vision Coverage: Yes, under Brookfield Medical Plan

Retirement: 401(k)

Insurance: Employer-paid life & short/long term disability

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted.

#BPUS

At Brookfield Properties, our success starts with our people. People like you. We develop, operate, and manage more than 1100 properties and 400 million square feet of real estate across the globe. It's a feat that wouldn't be possible without our team, a diverse group of creative visionaries and innovative experts who are relentless in pursuit of one goal: to ensure our buildings don't simply meet the needs of our tenants, residents, and communities - but exceed them, every day.

Position Summary The Technical Support Specialist is responsible for enhancing technical support service reliability, monitoring systems, and driving continuous improvement initiatives. The role implements strategic initiatives to enhance the customer service experience and ensure a seamless and efficient support ecosystem. They resolve problem tickets, conduct software license compliance, and manage incidents for critical services, providing technical expertise and proposing solutions. What will your job entail? Job Responsibilities: • Maintains high customer service standards and effective relationships with key stakeholders, demonstrating extensive knowledge of the business, industry, and the customers. • Provides resolution for problem tickets, identifies root causes, and conducts software license compliance and auditing when necessary. • Troubleshoots system and network problems, software faults or hardware complications and provides appropriate solutions to resolve complex IT issues. • Manages incidents for critical services, diagnoses and troubleshoots existing systems, addresses technical queries, and proposes appropriate solutions for resolving issues. • Provides subject matter expertise, training and technical assistance to Desktop peers, project teams, and other IT teams. • Drives technical and quality improvements across incident and knowledge management processes, owns Key Performance Indicators (Service Targets, Customer satisfaction, etc.) and seeks operations support improvement. • Provides recommendations for new and upgraded technologies by analyzing the industry trends and ensures increased efficiency and effectiveness of the IT systems and processes. • Supports systems integration testing and user acceptance testing, offering valuable insights for a seamless testing process. • Conducts research to enhance service reliability and performance, establishing documented standard operating procedures for escalating complex unresolved issues. • Monitors systems, hardware, and software using various tools and technologies, driving continuous improvement initiatives. • Leads strategic planning and execution of Disaster Recovery tests, ensuring preparedness and resilience in critical scenarios. Work Experience and Education: · Bachelor’s degree in Computer Science or a related field with 5 years of related experience; or 3 years and a Master’s degree preferred. Any other related field or commensurate work experience considered. Licenses & Certifications: · CompTIA A+ Certification is preferred. Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization.Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression,sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners,and communities.This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment. How We Support Our Teammates Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more. The target salary range for this position is $85,855.00 - $85,855.00 annually. The wage range for this role considers many factors, such as training, transferable skills, work experience, licensure and certification, business needs, and market demands. The pay range is subject to change and may be modified in the future. Full-time roles are eligible for bonuses and benefits. For additional information on Ryan Specialty Total Rewards, visit our website We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation at The above is intended to describe this job's general requirements. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. #J-18808-Ljbffr

Join to apply for the Technical Support Specialist role at Brookfield Properties Join to apply for the Technical Support Specialist role at Brookfield Properties Get AI-powered advice on this job and more exclusive features. Location San Francisco - 685 Market Street, Suite 500 Location San Francisco - 685 Market Street, Suite 500 Business At Brookfield Properties, our global network and relationships are here for our tenants and partners — wherever they are in the world. Where going to work never feels routine. We integrate commercial real estate with world-class shops, restaurants, and entertainment, creating spaces where work and play don’t just coexist, but thrive. If you’re ready to be a part of our team, we encourage you to apply. Job Description We are seeking a technically adept and customer-focused professional to join our Service Delivery team. This position plays a critical role in maintaining the productivity of end users by supporting enterprise applications and hardware across the organization. The Technical Support Specialist will help ensure the performance and stability of essential systems and tools, while identifying opportunities to improve processes, automate solutions, and enhance user experience. This role offers hands-on experience with enterprise applications including, but not limited to, Windows 11, Office 365, and Intune. Exposure to these platforms is supplemented by structured learning opportunities including LinkedIn Learning and technical boot camps, providing a strong foundation for career progression within IT. Responsibilities Provide comprehensive end-user support in an environment structured around 35% phone support, 55% off-phone tasks, 5% project involvement, and 5% training and development. Service Desk shifts: 7:00 AM–4:00 PM, 8:00 AM–5:00 PM, and 8:30 AM–5:30 PM. Deliver remote support using industry-standard tools to resolve technical issues efficiently. Create and maintain knowledge base articles, incident categorizations, and virtual agent content within ServiceNow. Provide extensive hardware and software support for Windows 11, iOS, Android, Lenovo, Mac OS, and Office 365 in conjunction with tools like Dell TechDirect. Utilize ServiceNow for full lifecycle management of Incidents and Requests, ensuring thorough documentation and knowledge sharing. Gather and analyze data to inform technical decisions and recommend practical solutions to improve system performance. Evaluate software and hardware compatibility to support system upgrades and application rollouts. Engage with external vendors for escalated issue resolution beyond internal support capabilities. Provide technical support for companywide meetings, events, and conferences to ensure seamless execution. Monitor ServiceNow trends and resolution history to identify and recommend preventative measures. Contribute to a culture of innovation by proactively identifying opportunities to optimize the user support experience. Qualifications High School Diploma or GED required. Minimum of 2 years of experience in an IT support role. Experience working in a call queue environment is a plus. Familiarity with ServiceNow preferred. Demonstrated understanding of IT concepts and processes within an ITIL framework. Self-motivated with strong problem-solving skills and the ability to adapt in dynamic, fast-paced environments. Strong interpersonal skills with an emphasis on active listening, communication, and user rapport-building. Proven ability to collaborate effectively across technical teams and resolver groups. Excellent verbal and written communication skills. Commitment to representing the IT department professionally and positively in all business interactions. General awareness of cybersecurity best practices and ability to provide basic guidance to end users. Your Career @ Brookfield Properties: At Brookfield Properties, your career progression is important to us. As a successful employee, you will have the opportunity to grow within your team, department, and across the Brookfield organization. Our leadership teams are dedicated to the accomplishments of their employees. We also invest time into training and developing our people. We take pride in knowing that 70% of our employees have more than 5 years of tenure. End your job search and find your career today, at Brookfield Properties. Why Brookfield Properties? We imagine, create, and operate on a foundation of values to build a better world, together. Brookfield Properties strives to create spaces where going to work never feels routine. As a Brookfield Properties employee, you will enjoy many benefits such as 401K matching, tuition reimbursement, summer Fridays, paid maternity leave and more. There is also a generous employee referral program because we want our existing team members to help us build a more diverse workplace through their networks. Compensation & Benefits Salary Type: Non-Exempt (Overtime eligible) Pay Frequency: Bi-weekly Annual Base Salary Range: $62,000 - $2,000 Medical & Pharmacy Coverage: Yes, under Brookfield Medical Plan Dental Coverage: Yes, under Brookfield Medical Plan Vision Coverage: Yes, under Brookfield Medical Plan Retirement: 401(k) Insurance: Employer-paid life & short/long term disability We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre-screening will be contacted. #BPUS Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Information Technology Referrals increase your chances of interviewing at Brookfield Properties by 2x Sign in to set job alerts for “Technical Support Specialist” roles. Service Desk Support Technician / Job Req 805604167 San Francisco, CA $20. 0- 25.00 2 weeks ago San Francisco, CA 95,000.00- 130,000.00 4 hours ago San Francisco, CA 100,000.00- 115,000.00 3 hours ago San Francisco, CA 70,000.00- 100,000.00 3 weeks ago San Francisco, CA 95,000.00- 130,000.00 4 hours ago San Francisco, CA 85,000.00- 90,000.00 6 days ago San Francisco, CA 25.00- 30.00 3 days ago San Francisco, CA 92,900.00- 123,200.00 2 months ago South San Francisco, CA 30.00- 34.00 3 days ago Information Technology - Helpdesk Technician South San Francisco, CA 30.00- 34.00 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Get AI-powered advice on this job and more exclusive features. Insight Global is looking for a sharp Customer Service Representative to join a growing EV start-up in San Francisco. In this role, the CSR will be responsible for responding to email inquiries from customers (both consumer and business), and handling ad-hoc customer service tasks. To be successful in this role, it is imperative that the hired candidate has strong problem solving skills and is comfortable working through complex solutions with customers. This is a contract-to-hire position offering competitive hourly compensation and benefits. This role is hybrid in San Francisco, so candidates must have reliable transportation to and from the city. Responsibilities: - Communicate with customers via email, chat, and phone - Provide knowledgeable answers to questions about product, pricing and availability - Work with internal departments to meet customer's needs - Data entry and customer management in Zendesk Required skills & experience: - 2+ years of professional customer service experience - Professional experience working with Zendesk or other CRM tool for customer data management (required) - Ability to commute into San Francisco 2-3/week - Go-getter, self-motivated personality Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Information Technology and Customer Service Referrals increase your chances of interviewing at Insight Global by 2x Inferred from the description for this job 401(k) Medical insurance Vision insurance Get notified about new Technical Support Specialist jobs in San Francisco, CA . South San Francisco, CA $30.77-$8.46 3 days ago Invoicing Support Specialist (Billing & Invoicing) San Francisco, CA 55,000.00- 62,000.00 1 day ago San Francisco, CA 28.00- 30.00 10 hours ago Field Clinical Specialist, Transcatheter Pulmonic Heart Valve Customer Success Technical Specialist (Mainframe-z/OS) San Francisco, CA 30.00- 45.00 10 hours ago In San Francisco area: After-school support Personal Stylist Support - Designer Shoes - Broadway Plaza San Francisco, CA 24.00- 27.00 2 weeks ago Intern, Stock Administration and Payroll Support Technical Support Engineer - Skillbridge Veteran Program (Contract) AVP, Real Estate & Hospitality Industry Practice Leader San Francisco, CA 111,600.00- 189,800.00 2 days ago Senior Service Desk Technician/ Job Req 772046402 Alameda, CA 95,742.40- 143,603.20 6 hours ago Nearby after-school support near San Francisco, CA Locate support for after school near the San Francisco State University San Francisco, CA 84,000.00- 126,000.00 1 day ago San Francisco, CA 25.00- 50.00 7 months ago IS Client Systems Specialist - Senior (Department Promotional Only) San Mateo County, CA 132,496.00- 165,609.60 2 days ago Brisbane, CA 140,800.00- 219,300.00 2 months ago Financial Aid Technical Support Specialist Redwood City, CA 95,208.00- 121,716.00 2 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Help Desk Support Specialist (3-Month Contract)

San Francisco, California

Hybrid

Contract

$40/hr - $55/hr

We're working with a fast-growing, innovative AI company that's in search of a Help Desk Support Specialist to join their internal IT team on a 3-month contract . This is a hands-on, employee-facing role where you'll be the first line of support, helping staff across the company stay productive and connected.

If you're someone who thrives in a collaborative, fast-paced environment and enjoys solving technical issues with a customer-first mindset, this could be a great short-term opportunity.

What You'll Be Doing:

• Provide day-to-day technical support to internal employees (both onsite and remote)

• Troubleshoot hardware and software issues across Mac (75%) and Linux (25%) systems

• Set up and configure new workstations, user accounts, and peripheral equipment

• Maintain and update IT documentation and inventory

• Escalate complex issues to senior IT staff or external vendors as needed

• Support internal tools, Slack, Google Workspace, and basic networking issues

What We're Looking For:

• 2+ years of Help Desk or IT Support experience

• Strong experience with macOS troubleshooting and support

• Familiarity with Linux-based systems and command-line tools

• Excellent communication and interpersonal skills-this is a user-facing role

• Ability to prioritize and manage multiple support requests

• Comfortable in a high-growth, tech-driven environment

Nice to Have:

• Experience supporting remote teams

• Previous experience with ticketing systems (e.g., Jira, Zendesk, or similar)

• Knowledge of basic scripting or automation (bash, Python, etc.)

This is a great opportunity to get your foot in the door with a cutting-edge AI company and work with a team that values technical excellence and collaborative problem solving.

You will receive the following benefits:

• Medical Insurance - Four medical plans to choose from for you and your family

• Dental & Orthodontia Benefits

• Vision Benefits

• Health Savings Account (HSA)

• Health and Dependent Care Flexible Spending Accounts

• Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance

• Hospital Indemnity Insurance

• 401(k) including match with pre and post-tax options

• Paid Sick Time Leave

• Legal and Identity Protection Plans

• Pre-tax Commuter Benefit

• 529 College Saver Plan

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

Posted by: Mitchell Blackwell

Specialization:

• Technical Support

Envoys workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and access accurate and unified workplace data in 16,000 locations around the globe by designing products that solve common workplace problems.

Envoy provides a simple way to manage your complex safety, security, and compliance needs across all your workplace locationswherever you need to bring people together.

Rely on smart, automated solutions to common workplace problems, like freeing up unused space and eliminating repetitive tasks. Not only does this allow you to make the most efficient use of your space and resources, it frees up your teams time to focus on the work that matters.

With Envoys intuitive technology that employees actually enjoy using, you can create a great workplace experience that fosters community and togetherness by making it easy for teams to coordinate working onsite.

Unlike companies that offer disconnected workplace solutions and disparate (and often imprecise) data sources, Envoys platform provides accurate, comprehensive, and unified workplace data so you can make informed business decisions. Envoys integrated solutions pull data from multiple sources to ensure that you always have the most accurate data available.

For more information, visit Envoy.com.

As a Support Engineer at Envoy, your core mission will be to identify and solve intricate technical challenges that our customers and support team face. You will play a pivotal role in understanding the technical nuances of our products, especially Envoy Integrations and APIs, as well as becoming a master of our internal tools. Your insights and hands-on expertise will be essential to maintain a smooth experience for our developers and customers alike. This position requires a proactive approach, the capability to independently troubleshoot problems, and collaborate effectively with cross-functional teams.

This is a hybrid position that requires at least 4 days a week (Monday - Thursday) in our San Francisco, CA Office.

• Become the primary expert on Envoy integrations & APIs, ensuring smooth deployment, documentation, and addressing any complex troubleshooting needs.
• Manage all inbound developer support inquiries, escalating issues as needed to Developer teams.
• Engage with Product & Engineering to identify, triage, and prioritize issues affecting our developer's platform.
• Partner with the Support Engineering & Engineering teams to consistently update and maintain our externally hosted developer documentation.
• Work closely with Envoys Technical Escalation Manager and our customers, developers, solutions engineers, and support staff to resolve intricate product issues and improve the overall customer experience.
• Translate complex technical issues into clear actionable insights for upper management, acting as a crucial link between customers, developers, and our product teams.
• Collaborate on tech stack deployments within the organization, continuously seeking opportunities to optimize our internal tooling and improve efficiency across platforms such as Intercom, Salesforce, Retool, Maestro, and Zapier.
• Offer comprehensive, data-driven tool improvement suggestions and highlight core problems to our Engineering and other cross-functional teams.
• Able to apply coding languages to write scripts to automate time consuming and mundane tasks
• Assist with high-severity P0 incidents with diligence until resolution, ensuring minimal disruption and swift recovery.

• Independent, with a knack for identifying problems and the ability to solve them with minimal guidance.
• Collaborative, able to work seamlessly with cross-functional teams.
• Dedicated, with a strong work ethic and commitment to excellence in all tasks.
• Inquisitive, always seeking to understand customer issues by staying connected with the support team.

• 1-2 years of full-stack software development experience, preferably in Java, Javascript, Python, or Typescript.
• 1-2 years of API-specific experience with HTTPS requests and Webhooks; able to troubleshoot API-related issues and work with structured data (e.g., JSON)
• 5+ years of general support and customer-facing experience.
• Basic understanding of token-based and other authentication methods
• Ability to write intermediate SQL queries for deeper troubleshooting
• Familiar with version control (e.g., Git) and able to use basic commands

This application will only be open for two weeks! Dont miss your chanceapply now before the deadline closes!

Envoy's compensation package includes market competitive salary, equity for all full time roles, and great benefits. If you are located in San Francisco, CA , our expected cash compensation for this role is $90,100 - $101,000 ( Annually).Final offers may vary within the range provided based on experience, expertise, and other factors.

If you have any questions related to compensation, please contact Recruiting after you apply.

#LI-Hybrid

By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here . Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.

Why join us? For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we've stayed true to our passions, values, and deep beliefs-that well-designed spaces enrich one's life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. JOB SUMMARY: Full-time position in San Francisco at office headquarters. Works directly with customers and showroom representatives on custom sales quotations, product inquiries, and offers product education and support. Sales Support will be responsible for ensuring the client's expectations are entirely achieved and all pre-fabrication issues are seamlessly resolved prior to production. This position works across Showrooms, Production and Freight to elevate the client experience by proactively addressing installation or product concerns and delivering unparalleled customer service. PRIMARY RESPONSIBILITIES: Serve as the primary point of contact for customers and representative showrooms (inside and outside salespeople, currently 15 showrooms, approximately 120 salespeople). Collaborate with Interior Designers, Installers, Workrooms, and Production teams to resolve complex installation challenges and requirements. Coordinate with Representative Showrooms, Production, Customer Service, and Accounting teams to ensure timely and accurate processing of client requests, including order processing, leadtimes, and payments. Maintain detailed records of project from start to finish by capturing all forms of communication, sketches, floor plans, and quote history in proprietary software. Communicate professionally and empathetically with showrooms and clients to establish and maintain a positive rapport. Write custom quotes and professional email correspondence. Answer direct phone line and main phone line with prompt attention to caller, transferring calls to different departments when necessary. Provide price quotations and work closely with representatives to close sales and/or re-quote projects as necessary. Follow up is essential. Gather detailed shade specifications by examining customer purchase orders, floor plans, sketches, and email communication to ensure accurate interpretation of customer's request. Documentation is essential. Deliver technical product support on manual and motorized shade projects. Develop extensive product knowledge and enhance the showroom and client experience by educating and assisting. Responsible for taking a proactive approach to servicing customers. QUALIFICATIONS: Bachelor's degree or equivalent work experience required. 3+ years in client services, account management or customer support, preferable in the luxury home furnishings or design industry. Strong problem-solving skills with a calm, diplomatic approach to conflict resolution. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced, detail-oriented environment. Organized and self-driven. Word-processing computer experience, proficient with MS Word & Outlook. More about CONRAD: CONRAD is a rapidly growing company with a dynamic and diversified work culture. We offer the opportunity to excel in the interior design and sales fields, working with a very high quality, unique and specialized product. We offer an excellent compensation and benefits package and promote ongoing career and personal development. We maintain an appropriately casual atmosphere. We are easy to locate in the sunny Bayview district. We invite you to visit our website at Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities. A starting compensation range for this role is $52,000.00 - $64,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates.This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at . #J-18808-Ljbffr

Join to apply for the Sales Support role at HOLLY HUNT 1 day ago Be among the first 25 applicants Join to apply for the Sales Support role at HOLLY HUNT Why join us? For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. Why join us? For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we’ve stayed true to our passions, values, and deep beliefs—that well-designed spaces enrich one’s life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward. Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone. JOB SUMMARY: Full-time position in San Francisco at office headquarters. Works directly with customers and showroom representatives on custom sales quotations, product inquiries, and offers product education and support. Sales Support will be responsible for ensuring the client’s expectations are entirely achieved and all pre-fabrication issues are seamlessly resolved prior to production. This position works across Showrooms, Production and Freight to elevate the client experience by proactively addressing installation or product concerns and delivering unparalleled customer service. PRIMARY RESPONSIBILITIES: Serve as the primary point of contact for customers and representative showrooms (inside and outside salespeople, currently 15 showrooms, approximately 120 salespeople). Collaborate with Interior Designers, Installers, Workrooms, and Production teams to resolve complex installation challenges and requirements. Coordinate with Representative Showrooms, Production, Customer Service, and Accounting teams to ensure timely and accurate processing of client requests, including order processing, leadtimes, and payments. Maintain detailed records of project from start to finish by capturing all forms of communication, sketches, floor plans, and quote history in proprietary software. Communicate professionally and empathetically with showrooms and clients to establish and maintain a positive rapport. Write custom quotes and professional email correspondence. Answer direct phone line and main phone line with prompt attention to caller, transferring calls to different departments when necessary. Provide price quotations and work closely with representatives to close sales and/or re-quote projects as necessary. Follow up is essential. Gather detailed shade specifications by examining customer purchase orders, floor plans, sketches, and email communication to ensure accurate interpretation of customer’s request. Documentation is essential. Deliver technical product support on manual and motorized shade projects. Develop extensive product knowledge and enhance the showroom and client experience by educating and assisting. Responsible for taking a proactive approach to servicing customers. QUALIFICATIONS: Bachelor’s degree or equivalent work experience required. 3+ years in client services, account management or customer support, preferable in the luxury home furnishings or design industry. Strong problem-solving skills with a calm, diplomatic approach to conflict resolution. Excellent written and verbal communication skills. Ability to manage multiple priorities in a fast-paced, detail-oriented environment. Organized and self-driven. Word-processing computer experience, proficient with MS Word & Outlook. More about CONRAD: CONRAD is a rapidly growing company with a dynamic and diversified work culture. We offer the opportunity to excel in the interior design and sales fields, working with a very high quality, unique and specialized product. We offer an excellent compensation and benefits package and promote ongoing career and personal development. We maintain an appropriately casual atmosphere. We are easy to locate in the sunny Bayview district. We invite you to visit our website at Who We Hire? Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities. A starting compensation range for this role is $52,000.00 - $4,000.00. Relevant salary considerations will include candidate qualifications and experience, other business/organizational needs and market factors . You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs. The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Vacation and Parental Leave), Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our associates. This organization participates in E-Verify Employment Eligibility Verification. In general, MillerKnoll positions are closed within 45 days and are open for applications for a minimum of 5 days. We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities. We frequently post new opportunities and encourage prospective candidates to check back often for new postings. MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Other Industries Furniture and Home Furnishings Manufacturing Referrals increase your chances of interviewing at HOLLY HUNT by 2x Sign in to set job alerts for “Sales Support Specialist” roles. 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