72 IT Support jobs in Omaha
Manager, Help Desk & Desktop Support
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Join to apply for the Manager, Help Desk & Desktop Support role at Physicians Mutual 1 day ago Be among the first 25 applicants Join to apply for the Manager, Help Desk & Desktop Support role at Physicians Mutual Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Physicians Mutual Technical Recruiter at Physicians Mutual Are you a decisive IT leader who thrives in high-impact environments and knows how to build exceptional user support experiences? We’re looking for a Manager of Help Desk & Desktop Support to lead a team at the center of everything our employees rely on: technology that works seamlessly. This is your chance to shape the future of how technical support is delivered at scale, driving improvements that touch every corner of the business. Under the direction of the Vice President of ETG Operations, this role leads the Help Desk and Desktop Support teams in delivering enterprise-level support services across the organization. You will be responsible for managing a 24x7 technical support operation that ensures stability, performance, and user satisfaction, while implementing processes and technologies that continuously improve the support experience. This leadership position demands a high level of technical expertise, operational discipline, and strategic thinking. You will manage a team of 8–12 professionals, overseeing everything from incident and problem management to desktop lifecycle planning, budget management, cybersecurity alignment, and technology refresh initiatives. Responsibilities: Lead and manage Help Desk and Desktop Support operations to ensure prompt and high-quality service delivery to internal users Develop and execute long-term strategies and technology refresh plans in alignment with enterprise goals Own and evolve the Incident and Problem Management process, ensuring timely response and root cause analysis of high-severity issues Partner with business and technical stakeholders to provide consultation and leadership for desktop technology initiatives Oversee staffing, scheduling, performance evaluations, and continuous training for a high-performing support team Monitor and report on key performance metrics and service quality indicators Ensure the desktop environment remains secure, up to date, and aligned with corporate cybersecurity strategy Manage operational and payroll budgets effectively, aligning spend with strategic priorities Drive continuous improvement through process reviews, user feedback, and emerging technology adoption Support business continuity and disaster recovery initiatives as they relate to desktop support and remote work capabilities Qualifications: Bachelor’s degree in Management Information Systems, Computer Science, or related field (or equivalent experience) 5–7 years of experience managing IT service delivery and technical support teams in a metric-driven environment Demonstrated leadership in incident management, desktop engineering, and end-user support Expertise in desktop and mobile technologies, including Windows and MacOS environments Strong familiarity with ITIL frameworks and service management best practices; ITIL certification preferred Proven experience managing patch management, endpoint protection, and compliance tools (e.g., CrowdStrike, Tenable) Excellent communication, coaching, and interpersonal skills Ability to manage competing priorities, solve complex problems, and drive operational excellence Experience with vendor management, procurement, and software evaluation is a plus About us: Health. Life. Retirement. The Physicians Mutual family empowers people from all walks of life to enjoy the financial security they deserve. That’s what Insurance for all of us is about. The Physicians Mutual family includes Physicians Mutual Insurance Company and Physicians Life Insurance Company. Physicians Mutual Insurance Company offers reliable dental and supplemental health insurance (and now, pet insurance!). Physicians Life Insurance Company provides important Medicare Supplement and life insurance coverage. The company additionally offers coverage for funeral pre-planning to help meet the growing needs of funeral home owners and the families they serve. Since our start in 1902, our dedication to delivering on our promise has helped make us one of the nation’s leading health and life insurance providers. In fact, we are rated in the top 1% of insurance companies. We consistently maintain some of the highest financial strength ratings in the nation from independent insurance analysts, including A.M. Best Company and Weiss Ratings, ensuring we’ll be there for our policyowners and our employees far into the future. But the achievement we’re most proud of? We have a 95% customer approval rating — a true sign of a company dedicated to embodying its vision. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Information Technology Industries Insurance Referrals increase your chances of interviewing at Physicians Mutual by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid paternity leave Paid maternity leave Tuition assistance Disability insurance Get notified about new Desktop Manager jobs in Omaha, NE . SCITLS Desktop Computing/End User Services Manager Omaha, NE $60,000.00-$0,000.00 2 weeks ago Omaha, NE 55,500.00- 70,213.00 1 month ago Omaha, NE 89,700.00- 162,150.00 3 weeks ago Omaha, NE 148,230.00- 181,170.00 3 days ago Systems Administrator – Automation Specialist Council Bluffs, IA $8 ,000.00- 100,000.00 1 week ago Bellevue, NE 63,700.00- 93,982.00 1 month ago Omaha, NE 77,500.00- 176,000.00 1 week ago Bellevue, NE 94,676.00- 128,092.00 4 months ago Bellevue, NE 125,528.00- 169,832.00 4 months ago Software Engineering Manager - Desktop and Embedded Linux Optimisation Bellevue, NE 125,528.00- 169,832.00 4 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Technical Support Analyst
Posted 5 days ago
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Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We're looking for a Technical Support Analyst to be the go-to expert for second-tier desktop and network support. This role is perfect for someone who enjoys tackling complex issues, and values collaboration.
What You'll Do
As a key member of our IT team, you'll:
Diagnose and resolve complex PC, laptop, server, email, VPN, and network issues-on-site and remotely.
Manage user accounts, groups, and directories with a security-first mindset.
Handle Microsoft Exchange administration and support Office 365 users.
Recommend and implement system upgrades to improve performance and efficiency.
Partner with IT Purchasing to meet hardware/software needs.
Serve as a liaison with Network Services to troubleshoot and resolve technical challenges.
Stay in sync with leadership about potential issues and solutions.
Travel as needed to company facilities to provide direct technical support.
Rotate on-call once per month for one week.
Report in-office starting at 7:00am daily with some flexibility.
What You Bring
3-5 years of hands-on technical support experience.
Deep knowledge of Windows 10 and 11 in a business environment.
Proficiency with Microsoft Office 365 and Active Directory.
Excellent communication and customer service skills.
A self-starter mentality with the ability to manage multiple priorities.
Associate's or Bachelor's degree in IT (or equivalent experience preferred).
Willingness to travel overnight when needed.
You're a Great Fit If You
Love solving tough technical problems.
Communicate clearly and confidently-verbally and in writing.
Are proactive, organized, and can work independently or with a team.
Understand business systems and know how IT fits into the big picture.
Why Join Us?
Work with a collaborative and supportive IT team.
Take ownership of meaningful projects.
Travel to different facilities and grow your tech exposure.
Who We Are
At Ag Processing Inc (AGP) , we're more than just a global leader in soybean processing-we're a farmer-owned cooperative with a mission . Every day, we work to transform soybeans, grains, and related products into essential resources for animal feed, food, fuel, and beyond. With a proud history of innovation and growth, AGP has become the largest soybean processing cooperative in the world -and we're just getting started.
Our people are the driving force behind everything we do. That's why we invest in your future with competitive pay, growth opportunities, and one of the most robust benefits packages in the industry , including:
100% Employer-Funded Pension Plan - We're thinking long-term, just like you.
401(k) Retirement Plan - Choose between Roth or Traditional with a generous company match .
Comprehensive Health Coverage - Medical, dental, and vision insurance for you and your family. Coverage starts the same day you do - no waiting period!
Tax-Advantaged Accounts - Health Savings Account (HSA), plus medical and dependent care FSAs.
Peace of Mind - Long-term and short-term disability insurance, plus company-paid life insurance.
Paid Time Off - Enjoy vacation days and paid holidays to recharge and spend time where it matters most.
Join AGP and become part of a purpose-driven team that's shaping the future of agriculture-powered by people, innovation, and community.
Ag Processing Inc is an Equal Opportunity Employer and participates in E-Verify.
Technical Support Analyst
Posted 1 day ago
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Are you a problem-solver with a passion for tech and a knack for delivering top-notch support? We're looking for a Technical Support Analyst to be the go-to expert for second-tier desktop and network support. This role is perfect for someone who enjo Support Analyst, Technical Support, Technical, Analyst, Support, Processing, Manufacturing, Technology
Technical Support Engineer
Posted 1 day ago
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Join to apply for the Technical Support Engineer role at DMSi Software 1 day ago Be among the first 25 applicants Join to apply for the Technical Support Engineer role at DMSi Software The Technical Support Engineer is responsible for providing technical support for various network and systems that DMSi maintains. This role involves troubleshooting and resolving technical problems, documenting issues and events, and implementing upgrades and patches. The engineer will also use scripting to automate processes, maintain disaster recovery and security plans, and evaluate new tools or equipment to optimize network performance. RESPONSIBILITIES AND DUTIES: Provide technical support for items such as performance, availability, stability and functional issues. Respond to user inquiries and provide step-by-step technical assistance for resolving problems. Provide timely and professional support. Deliver best practices for troubleshooting and resolving repeat issues. Participate in applying upgrades, patches, and new applications. Maintain detailed records of issues, troubleshooting steps, and resolutions. Determine the severity of issues and escalate to higher-tier support if needed. KNOWLEDGE, SKILLS AND ABILITIES: Customer-focused approach to problem identification and resolution. Strong written and verbal communication skills. Ability to positively interact with all levels of the company, internally and externally. Good analytical, logical, research and problem-solving skills. Ability to maintain a high degree of professionalism and confidentiality. Cloud/SaaS - Overall design and administration. Linux/Unix scripting - Unix shell scripting and Python or Microsoft PowerShell. Desire to work in a collaborative, team environment. EDUCATION AND EXPERIENCE: Bachelor's degree in a related field. 2-4 years of related experience. WORK EXPERIENCE AND PHYSICAL DEMANDS: Normal office environment with use of computers and telephone systems; no unusual physical demands. Travel to customer locations including overnight, business air travel, and car rental. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology, Customer Service, and Engineering Industries Software Development, Wholesale Building Materials, and Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at DMSi Software by 2x Inferred from the description for this job Medical insurance Vision insurance 401(k) Paid maternity leave Paid paternity leave Tuition assistance Disability insurance Get notified about new Technical Support Engineer jobs in Omaha, NE . Advanced Application and Infrastructure Support Engineer Data Center Production Operations Engineer Technical Support Specialist - Graduate Program Omaha, NE $61,900.00-$41,000.00 2 weeks ago Offutt Air Force Base, NE 75,200.00- 158,100.00 2 months ago Omaha, NE 86,800.00- 198,000.00 6 days ago Offutt Air Force Base, NE 86,800.00- 198,000.00 6 days ago Offutt Air Force Base, NE 75,200.00- 158,100.00 3 months ago Offutt Air Force Base, NE 61,900.00- 141,000.00 2 weeks ago Offutt Air Force Base, NE 105,100.00- 231,100.00 3 months ago Omaha, NE 72,900.00- 134,300.00 2 weeks ago Omaha, NE 90,000.00- 130,000.00 3 weeks ago Memory Capacity - Network/Systems Engineer Offutt Air Force Base, NE 77,500.00- 176,000.00 6 days ago Senior Computer Systems Engineer/Architect (Architecture and Engineering support) Omaha, NE 77,500.00- 176,000.00 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Service Support
Posted 19 days ago
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Job Location
Missouri Valley IA - Missouri Valley, IA
Job Category
Service
Description
Job Summary:
AgriVision Equipment is seeking a high-energy, detail-oriented individual to maintain and improve the dealership lots appearance, wash and detail company-owned and customer owned equipment, perform general housekeeping duties, inventory organization and overall facility maintenance. If you take pride in your work and have an eye for small details, then we need to talk!
Service Support will:
- Maintain facility appearance and cleanliness including; lawn care, snow removal, general
- maintenance and garbage removal
- Stage and organize equipment display to be visually appealing to customers
- Wash and detail both customer and company equipment
- Load and unload freight trucks
- Safely operate large agriculture equipment
- Lead facility safety measures including monthly checklists and daily forklift and vehicle
- inspections
- Maintains condition of vehicles, inventory, tools and equipment
- Pickup & Deliver lawn & garden equipment
- Completes all reports and forms required in conjunction with work assignments
- Experience operating vehicles and ag equipment preferred
- Ability to lift at least 75 lbs. repeatedly
- Proficient oral and written communication skills
- High School Diploma or equivalent experience required
- Valid drivers license with a clean driving record
- Forklift experience preferred
Who we are:
AGRIVISION EQUIPMENT Group is one of the top John Deere Dealerships in the United States. We credit our success to our knowledgeable, competitive, hardworking and passionate employees that strive for excellence in everything they do.
With over 100 years of experience in the agricultural industry we have a rich heritage, growth mindset, and entrepreneurial spirit. Today, we are 17 locations strong supporting southwest and southcentral Iowa, northwest Missouri and southeast Nebraska.
We are seeking driven, highly motivated, collaborative, and intellectually curious professionals who want to be part of cultivating the highest impact culture in the agriculture equipment industry. Previous experience and knowledge of large ag equipment or commercial/turf equipment is welcomed but not required. There's a lot we can train with the right individual who is willing to work hard, make customers our #1 priority, and who is committed to integrity, results, servant leadership, innovation, and commitment.
No matter the location, or the role, every AgriVision Equipment employee shares one purpose: To care for customers linked to the land by walking with them to build a better tomorrow. Our purpose motivates us day-in, day-out: to see and lead far into the future.
If that sounds like something youd like to be a part of, read more below and apply today.
Server Support
Posted 2 days ago
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You'll enhance each guest's day with friendly, prompt, and attentive service. Your authentic personality and keen attention to detail will help create incredible experiences for all our guests. We emphasize having fun-so come join us and make a diffe Support, Server, Restaurant, Technology
Server Support
Posted 2 days ago
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Job Description
Text "HIREME " to 30437 to apply now!
By texting HIREME to 30437 you will opt-in to receive hiring messages and account related messages from Outback Steakhouse. Text HELP for help or Msg&data rates may apply. Msg freq varies. Text STOP to cancel. For terms, visit paradox.ai/legal/terms-of-use. Privacy policy can be found at paradox.ai/privacy-policy.
At Outback Steakhouse, we believe that people want to be part of something they can be proud of, is fun, and values you. Our goal for you as an Outbacker, which is what we affectionately call our team members, is to allow your BOLD personality to shine, make it a great place to work, while exceeding concentrated customer service and serious food standards, bringing our Guests an AUSS-SOME experience.
As a Server Support, you'll enhance each guest's day with friendly, prompt, and attentive service. Your authentic personality and keen attention to detail will help create incredible experiences for all our guests. We emphasize having fun-so come join us and make a difference!
Responsibilities:
- Deliver entrees, appetizers, desserts, and beverages to tables with Our signature hospitality
- Create memorable first and last impressions
- Anticipate Guest needs in a hospitable and timely manner
- Perform sidework duties to maintain clean, organized and well-stocked areas
Bloomin Brands offers benefits such as medical, dental, vision, and 401k. Further details around eligibility and additional benefit offerings can be found at
Compensation Range: Varies By Location plus tips
We value diversity and are proud to be an Equal Opportunity Employer. We are committed to providing all individuals employment consideration regardless of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.
Join for the Fun, Stay for the Career! If you are looking for a great place to work, have fun, and make money, click the link below to apply! A new window will open where you can complete your application with the help of our virtual assistant Sydney. We look forward to hearing from you!
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