1263 IT Technician jobs in Tempe
Service Desk Technician II
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Job Description
iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician II to join our Service Desk team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for the past 11 years. This is a testament to the great team and culture we have here at iT1!
The Service Desk Technician II is responsible for providing professional and excellent Service Desk Support. A strong customer service mindset, and strong work ethic with good communication skills are the key to succeeding in this role. Our Managed Services team is the forefront of our services organization, and this role will be required to engage with a variety of Clients daily. This person will play a key role in providing daily support to ensure Client Success and the overall uptime and performance of critical services.
Requirements
- Provides support via phone, e-mail and chat to employees of corporate clients.
- Assists users in troubleshooting Outlook.
- Provides support for Microsoft Operating Systems (Windows 7, Windows 10, Windows 11).
- Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365).
- Provides support for mobile devices including configuration and email sync.
- Handles 50-60 issues per day efficiently and appropriately.
- Maintains regular and punctual attendance.
- Utilizes Active Directory database to reset network passwords.
- Assists users in adding and changing network printers.
- Provides technical support for VPN connectivity issues.
- Controls user’s computers utilizing remote access tools.
- Troubleshoots remote access connectivity problems.
- Demonstrates and actively promotes an understanding and commitment to the mission of iT1 through performing behaviors consistent with the organization's values.
- Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of iT1 in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
- Supports and conducts self in a manner consistent with client service expectations.
Qualifications
- 3-5 years’ experience in call center or service desk environment.
- Knowledge of various PC hardware and software applications including: Operating Systems: Windows 7, Windows 10, and Windows 11
- Office 365 Support
- User creations/terminations (tasks/requests)
- End-user self-service tools
- Cloud support – multiple device data syncing
- ConnectWise or other ticketing systems
- Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc.
- Internet Service Provider (ISP), Cable Modem, and Internet Support.
- Effective troubleshooting and documentation skills
- Experience navigating a knowledge base.
- Proficient use of Microsoft Office applications
- IT troubleshooting
- Strong organization, time management, and prioritizing skills
- Completed High School Diploma/GED
- Associate Degree in Technical Field
Other Skills and Abilities
- Strong technical and client interaction skills.
- Self-starter with excellent organizational, administrative, and interpersonal skills.
- Ability to follow through with tasks, projects, and troubleshooting with minimal supervision.
- Excellent oral, written, technical, and business communication skills.
- Ability to multi-task and work in fast paced environment.
Job Location/Shift
- Thursday-Monday 10:00pm-6:30am AZ
- Remote
Physical Demands
- Sit at a computer for 8 hours per day
- Keyboarding for 8 hours per day
- Near Vision (working with small objects or reading small print)
- Speaking (communicating information to clients/coworkers)
- Hearing Requirements (In person speech, telephone, other sounds)
Benefits
- Insurance: Health Insurance, Vision, Dental, and Life Insurance
- Leave and Holidays: Paid Vacation, Paid Holidays
- Retirement: 401K Plan with company match (eligible after 1 year of employment)
- In-house fitness center
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Desktop Support Technician - AZ Tier 2

Posted today
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Our client is a leading health solutions organization with over 300,000 dedicated employees nationwide. The Desktop Support Technician will provide production based support to all corporate end users across the southwest region of the enterprise. Production based responsibilities include managing all escalated tickets for tier 2 support - software and hardware based. This is a great opportunity for a candidate looking to grow in a large corporate environment. We are seeking individuals with great communication skills who are eager and hungry to grow with a rapidly growing team. The ideal candidate will have strong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and team work and the ability to build productive relationships with peers. This individual will sit onsite 5x/week.
Compensation:
$25/hr to $26/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401K retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
- 5+ years of experience as a tier 2 Desktop Support Technician with PC/Mac exposure
- Experience imaging, upgrading, troubleshooting Windows 11, Mac, and mobile devices
- Experience with break fix and troubleshooting for desktops, printers, and VPN/connectivity
- Strong technical aptitude and work ethic
- Great customer service skills and ability to work with end users
- Experience working with ticketing systems null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Desktop Support Technician I - Mesa, AZ

Posted today
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**About Us:**
Offering multidisciplinary electrical solutions under one roof, we have helped plan, construct, install, and integrate some of the most advanced electrical, controls, and telecommunications systems. We are looking for talented, motivated electrical and construction professionals to join our team.
For more information, please visit Title:** Desktop Support Technician I - Mesa, AZ
**Job Summary:** The Desktop Support Technician I (DST) role is to provide a single point of contact for end users to receive support and maintenance within the organization's desktop computing environment. This includes installing, maintaining and upgrading all PC hardware, mobile devices and equipment to ensure optimal performance. The person will also do basic troubleshooting (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance when/where required. Will escalate to level II techs with complex issues.
**Duties and responsibilities**
_Desktop computer support_
+ Address user tickets regarding hardware, software and networking (Basic troubleshooting issues from the support ticketing system)
+ Guide users with step-by-step instructions (help create technical documentation and manuals)
+ Follow up with internal customers to ensure work stations are functional (validate the mounted drives are available, printer services are working, email is available)
+ Conduct remote troubleshooting (ask targeted questions to diagnose problems, test alternative solutions until issue is resolved, direct unresolved issues to the next level of support personnel, record technical issues and solutions in logs)
_Mobile device support_
+ Mobile phone configuration (assign phone to specific user, configure email, deploy required applications, set device security, validated by level III tech)
+ Tablet configuration (assign tablet to specific user, configure required applications, device security, validated by level III tech)
_Asset inventory management_
+ Enter new equipment into tracking system database (receives equipment, deploys asset tag, records equipment specifications and serial numbers)
+ Retires out of date equipment securely (retires equipment from the asset database, stores equipment securely until ready for proper disposal)
+ Audits systems for proper security software and configurations (as assigned by the IT Manager or Lead)
_Computer setup_
+ Computer imaging (use of Intune to apply the current image, using the computer naming standard, creation of the user account and accesses)
+ Software installation (install user specific software per user manager instructions)
Qualifications:
+ Minimum 1yrs experience as a Desktop Support Technician I or similar role
+ Excellent verbal and written communication skills
+ Experience with current Windows OS
+ Experience with Microsoft O365, Apple IOS, Citrix, MDM environment.
+ Experience in responding to ticket-based support system
+ Great customer service skills
+ Great problem-solving skills
+ Ability to multi-task in a fast-paced work environment
**Working conditions**
Office-based, in a temperature-controlled environment. Typical working hours for the DST I are generally Monday - Friday during normal business hours.
**Physical requirements**
The physical demands described here are representative of those that must be met by a DST I to successfully perform the essential functions of this job.
The DST I is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
**Direct reports**
None.
**Benefits:**
+ Health & Welfare (medical, dental & vision)
+ 401(k)
+ 401(k) match
+ Paid time off
+ Paid holidays
+ Health saving accounts
+ Flexible spending accounts
+ Life insurance
+ Disability insurance
+ Employee assistance program
**_We offer our employees a competitive salary and comprehensive benefits package and are always looking for individuals with the talent and skills required to contribute to our continued growth and success. Equal Opportunity Employer/Veterans/Disabled_**
**_#Dynaz_**
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
Desktop Support
Posted 2 days ago
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Job Description
Dektop
IT support
hardware
Software
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
desktop support
Posted 2 days ago
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Job Description
Duration-Contract
Location- Scottsdale, AZ
JD
- Customer Experience, Desktop Management - Infrastructure Services (IS)
- 4-6 Years
Regards,
Pallavi Verma
Sr. Technical Recruiter | Syntricate Technologies Inc.
Direct : |
Email : | Web:
We're hiring! connect with us on LinkedIn nd visit our Jobs Portal
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Desktop Support
Posted 2 days ago
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Job Description
Job Title: Desktop Support
Location: Chandler, AZ - Onsite
Duration: Fulltime
Job Description:
- Proficient in managing and troubleshooting Windows and Mac hardware and software; skilled in using SCCM for Windows and JAMF for Macs.
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Hands-on experience with Windows/Linux/Mac OS environments
- Good understanding of computer systems, mobile devices and other tech products
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical help, both written and verbal
- Familiarity with ITSM tools like ServiceNow, JIRA for ticket management.
Professional Attributes:
- Excellent customer service skills and the ability to communicate effectively with non-technical users.
- Self-starter with the ability to work independently and efficiently.
- Physical ability to manage IT equipment installations and movements.
- Adaptable and flexible to meet varying work schedules and environments.
Desktop Support
Posted 2 days ago
Job Viewed
Job Description
- Windows
- Windows 11 OS installation and troubleshooting
- Worked on Windows AD and familiar with AD concepts
- Understanding of DL, Functional Mailbox & mailbox Permissions
- Image management includes Intune/SCCM Imaging, OS deployment & SW packages
- Provide and deploy Microsoft patches
- Understanding of LDAP, SSO (OKTA)
- O365 /outlook mail, Installation and troubleshooting at the other client end tools like Teams, One Drive, One Note etc.
- Worked on ServiceNow or any other ITIL Tool, understanding of Inventory and Asset Management
- Worked on Laptop Encryption and troubleshooting (McAfee / Bit locker)
Desktop Support

Posted today
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Job Description
Our client in Phoenix is seeking a Desktop Support Specialist for a Contract-to-Hire role. This position requires a hands-on professional with a strong technical background to provide exceptional customer service and technical support for end-user devices and operating systems. The ideal candidate must be proactive, have excellent problem-solving skills, and be comfortable working under minimal supervision in a fast-paced environment.
Key Responsibilities:
+ Provide Tier 1 and Tier 2 technical support to resolve hardware and software issues for desktops, laptops, mobile devices, printers, and other peripherals.
+ Install, configure, and maintain operating systems (Windows/MacOS) and applications for users.
+ Troubleshoot network connectivity issues, including LAN, Wi-Fi, and VPN connections.
+ Perform hardware upgrades, replacements, and repairs as needed.
+ Manage incident and service request tickets through the client's IT Service Management tool, ensuring timely resolution and excellent communication with end-users.
+ Support client-specific applications, providing training and documentation as required.
+ Maintain asset inventory and document hardware/software configurations.
+ Collaborate with other IT teams (network, server, security) on projects or cross-functional troubleshooting as needed.
+ Ensure adherence to client IT standards, policies, and security procedures.
Requirements
Requirements:
+ Experience: 2-3 years of hands-on desktop support in enterprise environments.
+ Skills:
+ Strong knowledge of Windows 10/11 operating systems (MacOS experience is a plus).
+ Familiarity with Microsoft Office applications and Office 365 administration.
+ Knowledge of Active Directory and Group Policy.
+ Proficiency with remote desktop tools and troubleshooting techniques.
+ Basic understanding of networking (IP addressing, DHCP, DNS).
+ Certifications: CompTIA A+, Network+, or Microsoft certifications preferred (not required).
+ Education: Associate degree, technical training, or equivalent experience.
+ Excellent communication and interpersonal skills with the ability to explain technical concepts to non-technical users.
+ Self-starter with the ability to work both independently and collaboratively.
+ Must be able to lift and move equipment as required by the job.
Technology Doesn't Change the World, People Do.®
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Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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Desktop Support Representative
Posted today
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Desktop Support Representative
The future you want is within reach.
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of.
Here's how a(n) Desktop Support Representative for our Civil District office contributes to our team:
Responsibilities
• Promote the adoption of technology solutions at district jobsites including deployment, ongoing support, and training.
• Passionate about being engaged in adoption of new processes and emerging technologies that enhance efficiencies.
• Actively seeks out issues, problems, and opportunities, and creates solutions.
• Build working relationships with projects and district teams.
• Solicits feedback Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
• Assists other team members with technical issues.
• Provides implementation support on corporate and regional initiatives. from operational project teams to identify innovations, challenges, and issues.
• District jobsite setup and turndown for various technologies and infrastructure, including remote support.
• Provide technical support and training to aid users with the use of construction technology applications.
• Resolve user-reported problems using available tools and following procedures and policies for handling support cases.
• Creates and delivers technical training and other knowledge resources.
• Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation and responds to issues.
• Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
• Assists other team members with technical issues.
• Provides implementation support on corporate and regional initiatives.
Qualifications
-
High school diploma or equivalent required.
-
5 years of progressive experience in a related field.
-
Bachelor’s or Associate’s degree in computer technology or a related discipline. Ability to travel for remote job setups.
-
Knowledge of O365 products
-
A basic understanding of networking standards
-
Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely.
-
Intermediate problem-solving and troubleshooting skills.
-
Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks.
-
Results-oriented and able to drive deadlines.
-
Knowledge of change management methodologies an asset.
-
Ability to establish and maintain effective stakeholder relationships.
-
Proactive attitude with a willingness to learn and adapt to new technologies and processes.
-
Ability to lift up to 40 lbs.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us ( ) with the position and location you are interested in.
Together, we can build success and a better future. Let’s get started!
Employee Status: Regular Full-Time
Company: PCL Construction Enterprises, Inc.
Primary Location: Phoenix, Arizona
Job: Desktop Support Representative
Requisition : 8604
Desktop Support Representative

Posted today
Job Viewed
Job Description
**The future you want is within reach.**
At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. That's why we're always looking ahead, and not just to the next project or what's next in our industry.
We're also looking at what's next for you and how we can help you build a career you're proud of.
Here's how a(n) Desktop Support Representative for our Civil District office contributes to our team:
**Responsibilities**
- Promote the adoption of technology solutions at district jobsites including deployment, ongoing support, and training.
- Passionate about being engaged in adoption of new processes and emerging technologies that enhance efficiencies.
- Actively seeks out issues, problems, and opportunities, and creates solutions.
- Build working relationships with projects and district teams.
- Solicits feedback Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
- Assists other team members with technical issues.
- Provides implementation support on corporate and regional initiatives. from operational project teams to identify innovations, challenges, and issues.
- District jobsite setup and turndown for various technologies and infrastructure, including remote support.
- Provide technical support and training to aid users with the use of construction technology applications.
- Resolve user-reported problems using available tools and following procedures and policies for handling support cases.
- Creates and delivers technical training and other knowledge resources.
- Administers and monitors district office and construction site server resources and technology solutions to ensure optimal operation and responds to issues.
- Accurate and timely logging of problems, and resolutions to problems, in problem-management database.
- Assists other team members with technical issues.
- Provides implementation support on corporate and regional initiatives.
**Qualifications**
+ High school diploma or equivalent required.
+ 5 years of progressive experience in a related field.
+ Bachelor's or Associate's degree in computer technology or a related discipline. Ability to travel for remote job setups.
+ Knowledge of O365 products
+ A basic understanding of networking standards
+ Effective verbal and written communication skills, with the ability to communicate complex ideas and concepts clearly and concisely.
+ Intermediate problem-solving and troubleshooting skills.
+ Organizational and time management skills, with the ability to multitask and prioritize own work and delegate simple tasks.
+ Results-oriented and able to drive deadlines.
+ Knowledge of change management methodologies an asset.
+ Ability to establish and maintain effective stakeholder relationships.
+ Proactive attitude with a willingness to learn and adapt to new technologies and processes.
+ Ability to lift up to 40 lbs.
PCL is an innovative, employee-owned company comprised of people who find passion in their profession and take pride in doing great work every day. Our work powers the infrastructure and utilities that are essential to daily life and our projects are the scene of vacations, careers, education and healing. We are consistently ranked among the best companies to work for because we are committed to supporting and developing our teams.
The PCL Companies celebrate diversity and are proud to be an equal opportunity employer. We are committed to creating equitable opportunities and an inclusive environment for all employees and applicants. We make employment-related decisions without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, age, disability or veteran status.
PCL combines numerous pay and benefit strategies to provide a comprehensive and competitive total rewards package. Any salary range displayed by a job board is an estimate. Your salary, which considers your unique qualifications and experience, is just one component of the robust total rewards you'll enjoy at PCL. This may include an employee share purchase offering, discretionary annual performance bonus, comprehensive benefits and wellness programs, retirement plan plus matching, and career development programs.
Should you require an accommodation during the application process, please contact us ( ) with the position and location you are interested in.
Together, we can build success and a better future. Let's get started!
**Employee Status:** Regular Full-Time
**Company:** PCL Construction Enterprises, Inc.
**Primary Location:** Phoenix, Arizona
**Job:** Desktop Support Representative
**Requisition** : 8604
Desktop Support Analyst Senior
Posted 2 days ago
Job Viewed
Job Description
ST. JOSEPH OUTPATIENT SURGERY CENTER is seeking a EVS/Day Porter to join our team. St. Joseph Outpatient Surgery Center is a fast paced ASC environment committed to producing the highest quality work and experience for patients and their families.
JOB SUMMARY:
Under the direct supervision of the PreOp/PACU Manager, the EVS/Day Porter provides room turns and terminal cleaning services in the perioperative setting and assists in the maintenance of a safe, clean environment. The EVS/Day Porter has the following responsibilities:
- Follows specific procedure to perform terminal cleaning of the operating room, pre-op and PACU areas of the facility
- Uses industrial cleaning agents and equipment following appropriate safety procedures.
- Clean and re-make stretchers/beds.
- Turnover all OR rooms between cases.
- Stock all assigned areas.
- Transport equipment as directed.
- Follows Standard Precautions using personal protective equipment as required.
Required Skills
REQUIRED SKILLS:
-
High school diploma or GED preferred.
-
BLS certification
-
Effective written and verbal communication skills in English.
-
Bilingual preferred.
-
1 year EVS/housekeeping experience in a hospital or healthcare setting preferred
-
Must be able to keep all equipment in good working condition.
-
Possess the ability to perform periodic or situational duties as assigned by immediate supervisor.
-
Heavy lifting also required (50+lbs).
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
#LI-CT1
Required Experience
Qualifications:
REQUIRED SKILLS:
-
High school diploma or GED preferred.
-
BLS certification
-
Effective written and verbal communication skills in English.
-
Bilingual preferred.
-
1 year EVS/housekeeping experience in a hospital or healthcare setting preferred
-
Must be able to keep all equipment in good working condition.
-
Possess the ability to perform periodic or situational duties as assigned by immediate supervisor.
-
Heavy lifting also required (50+lbs).
USPI complies with federal, state, and/or local laws regarding mandatory vaccination of its workforce. If you are offered this position and must be vaccinated under any applicable law, you will be required to show proof of full vaccination or obtain an approval of a religious or medical exemption prior to your start date. If you receive an exemption from the vaccination requirement, you will be required to submit to regular testing in accordance with the law.
#LI-CT1