51 Jobs In Retail jobs in Barre

Customer Service Associate I

05033 Bradford, Vermont Vermont Staffing

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Job Description

Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

  • Assist customers with questions and recommendations
  • Manage sales transactions while working assigned cash register
  • Maintain security of cash and protect company assets
  • Keep the store well-stocked, and recover merchandise
  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
  • Other duties as assigned

Skills and Experience:

  • High school diploma or equivalent is preferred
  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
  • Ability to follow instructions and interpret operational documents is required
  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
  • Excellent customer service and relationship management skills are required
  • Strong organizational and communication skills are required
  • Strong problem-solving and decision-making skills are required

Perks and Benefits:

  • We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
  • Employee Assistance Program
  • Retirement plans
  • Educational Assistance
  • And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

Part time 23 Carson Rd, Bradford, Vermont Family Dollar Min: 14.1 Max: 14.5

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Customer Service Associate I

05081 Wells River, Vermont New Hampshire Staffing

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Job Description

Customer Service Associate

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:

Assist customers with questions and recommendations

Manage sales transactions while working assigned cash register

Maintain security of cash and protect company assets

Keep the store well-stocked, and recover merchandise

Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards

Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders

Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

Other duties as assigned

Skills and Experience:

High school diploma or equivalent is preferred

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

Ability to follow instructions and interpret operational documents is required

Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting

Excellent customer service and relationship management skills are required

Strong organizational and communication skills are required

Strong problem-solving and decision-making skills are required

Perks and Benefits:

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.

This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.

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Supervisor, Customer Service Management

05633 Montpelier, Vermont Cardinal Health

Posted 13 days ago

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Job Description

Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products.
**Together, we can get life-changing therapies to patients who need them-faster.**
**_Job Summary_**
The Supervisor, Access and Patient Support will oversee program staff performing customer service, enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance, copay enrollment and other hub services.
**_Responsibilities_**
+ Collaboratively oversees daily operations for an inbound and outbound patient access support team.
+ Ability to maintain development/training goals for team members in a 100% remote setting.
+ Responsible for creating and maintaining Standard Operating Procedures and work instructions & metrics specific to the program.
+ Responsible for conducting daily, weekly, monthly, and quarterly reviews of program metrics and reporting results to leadership.
+ Manages workflow within assigned team to ensure efficient customer service operations. Monitors inbound calls and workgroups, and tracks key performance indicators such as abandonment rate, Service Level, After Call Survey and First Call Resolution.
+ Responsible for testing/solutioning/approving program changes including those related to technology, platform upgrades and modifications to program business rules.
+ Meets regularly with Manager to discuss team performance and people management considerations. Assists the Manager in implementing new policies and procedures.
+ Conducts development-based biweekly/monthly/quarterly 1x1s with team members and holds responsibility for providing effective coaching, development and feedback on both performance and goal setting.
+ Resonsible for managing Workday tasks; approvals timecards, PTO, etc.
+ Comply with all Local, State, and Federal laws and regulations as they pertain to services provided by the Company. This includes supporting and demonstrating compliance with the Company's Compliance and HIPAA Plans.
+ Collaborates with internal business partners to provide effective responses and resolutions to complex program related issues.
+ Manages time and independently prioritizes work responsibilities to meet key deadlines as assigned by manager.
+ Maintains daily contact with client/3rd party partners by leveraging excellent verbal and written communication skills.
+ Other duties as assigned.
**_Qualifications_**
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service
+ Strong communication and customer service skills, (written and verbal)
+ Excellent leadership, troubleshooting, time management, and problem-solving skills
+ Ability to prioritize multiple, concurrent assignments and work with a sense of urgency
+ Highly organized by utilizing time management skills
+ Commitment to the continued development of oneself and team members
+ Ability to lead and engage remote employees
+ Shift flexibility required if coverage is needed on an early/later shift
**TRAINING AND WORK SCHEDULES** **:** Your new hire training will take place 8:00am-5:00pm CST, mandatory attendance is required. This position is full-time (40 hours/week).
Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CST.
**REMOTE DETAILS** : This position is remote. Working remotely, full-time requires a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide the computer, technology and equipment needed to successfully perform the job. The employee is responsible for providing high-speed internet. Internet requirements include the following:
Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. Dial-up, satellite, WIFI, Cellular connections are NOT acceptable.
+ Download speed of 15Mbps (megabyte per second)
+ Upload speed of 5Mbps (megabyte per second)
+ Ping Rate Maximum of 30ms (milliseconds)
+ Hardwired to the router
+ Surge protector with Network Line Protection for CAH issued equipment
**Anticipated salary range:** $65,500 - $93,550
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/24/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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Customer Service Representative - Remote

05633 Montpelier, Vermont Sharecare

Posted 15 days ago

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Job Description

**Job Description:**
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. The CSR handles inbound customer service inquiries and problems via the telephone and email while effectively recording communications accurately and consistently. Calls are predominantly "routine", but may require deviation from standard screens, scripts and procedures. CSRs use a computerized system for tracking calls, information gathering, and/or troubleshooting and may assess needs, explain programs and suggest/promote alternative products or services. 
***This is a remote position and can be located anywhere within the United States.**
**Essential Job Functions:**
+ Identify, evaluate and prioritize caller needs, questions and concerns. 
+ Formulate plans of resolution and respond appropriately and efficiently. 
+ Maintain and restore customer satisfaction and partner with other teams as needed. 
+ Perform problem analysis, problem determination and recommended resolutions to the callers in accordance with standard protocol. 
+ Proactively educate caller on program benefits. 
+ Meet or exceed established call center metrics, attendance standards and quality levels. 
+ Use computer tools to accurately process and document information. 
+ Develop rapport with callers and appropriately adjust communication style.  
+ Provide accurate information about Sharecare programs and services. 
+ Escalate issues internally and follow up on escalated issues. 
**Qualifications:**
+ High School Diploma 
+ Prior experience in a customer service related field preferred
+ Great communication skills 
+ Must be able to multi-task 
+ General working knowledge of Microsoft Word & Outlook 
+ Computer keyboard proficiency and internet navigation skills required 
+ Have the ability to work effectively with others in a team environment  
+ Ability to thrive in a fast-growing always changing environment 
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
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Customer Service Associate I

05033 Bradford, Vermont Family Dollar

Posted 15 days ago

Job Viewed

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Job Description

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
+ Assist customers with questions and recommendations
+ Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
23 Carson Rd,Bradford,Vermont 5033
28565
Family Dollar
Min:
14.1
Max:
14.5
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Customer Service Representative-Randolph, VT

05060 East Randolph, Vermont Vermont Staffing

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Job Description

Customer Service Representative

Bar Harbor Bank & Trust offers competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more! As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success. Customer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you're supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Randolph, Vermont branch!

In a Customer Service Representative role, you can expect to:

  • Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
  • Build trusting relationships with individuals in the communities we serve.
  • Be an active participant in, and advocate for, community growth and prosperity.
  • Process transactions for customers in a prompt, efficient, courteous and professional manner.
  • Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position. The compensation for this position is based on a variety of factors including experience, skills, and geographic location. We offer a competitive pay range and opportunities for growth and advancement within the organization.

Pay Range: $15.00-$20.00

Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

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Customer Service Representative- Piermont, NH

03779 Piermont, New Hampshire New Hampshire Staffing

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Job Description

Customer Service Representative

As the first point of contact for our customers, the Customer Service Representative is critical to Bar Harbor Bank & Trust's success. Customer Service Representatives truly make a difference in our customers' lives by supporting them with their day to day financial needs and building trusted relationships. We know our employees work hard, so we strive to make sure you're supported, appreciated and rewarded for your contributions. If you thrive in a fast-paced, collaborative and engaging environment, consider our current, 40 hours per week opening for a Customer Service Representative in our Piermont, New Hampshire branch! In a Customer Service Representative role, you can expect to:

  • Assist customers in identifying their financial needs and contribute toward the success of the company by recommending additional products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain an understanding of the banking industry and begin to contribute toward meeting branch goals in a variety of categories, including deposits and loans.
  • Build trusting relationships with individuals in the communities we serve.
  • Be an active participant in, and advocate for, community growth and prosperity.
  • Process transactions for customers in a prompt, efficient, courteous and professional manner.
  • Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.

This role focuses on obtaining general banking knowledge and mastering routine transactions, to include account opening. An interest and experience in customer service and a working knowledge of Windows are essential for this position. Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.

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Automotive Customer Service Rep (Remote)

05633 Montpelier, Vermont Concentrix

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Job Title:
Automotive Customer Service Rep (Remote)
Job Description
The Automotive Customer Service Representative (Remote) works from home and engages with customers through inbound and outbound calls and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and issues related to client products and services. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
**A NEW CAREER POWERED BY YOU**
Are you looking for a "work from home" career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns " **World's Best Workplaces** ," " **Best Company Culture** ," and " **Best Companies for Career Growth** " awards every year? Then a remote Automtive Customer Service Representative position at Concentrix is just the right place for you!
As a remote Automotive Customer Service Representative, you'll join an organically diverse team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as "game-changers." Together, we help the world's best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we're looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.
**CAREER GROWTH AND PERSONAL DEVELOPMENT**
This is a great "work from home" opportunity that will allow you to reimagine an all-new career journey and develop "friends for life" at the same time. We'll give you all the training, technologies, and continuing support you'll need to succeed. Plus, at Concentrix, there's real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.
**WHAT YOU WILL DO IN THIS ROLE**
As an Automotive Customer Service Representative working from home, you will:
+ Understanding Parts Catalogue and Automotive Enthusiast: Familiarity with a parts catalogue and automotive components, including their role in vehicle operation, is highly advantageous.
+ Problem Solving Expertise: Strong problem-solving skills are essential for this role. You will act as a central hub, gathering information from various groups to find solutions.
+ Solution-Orientated Approach: This role requires a solution-orientated mindset, involving investigative work on multiple issues and the ability to integrate findings effectively.
+ Research Skills: While not an authoritative position, this role demands excellent research skills to thoroughly investigate issues.
+ Analytical Thinking: Ability to analyze problems and outline necessary steps to achieve a positive resolution.
+ Communication Skills: Deliver challenging messages with empathy, patience, and clear guidance.
+ Order Management: Review and assist with orders, check part availability, use discretion in communicating about ETA issues, support other departments, and guide them in finding and utilizing information.
+ Documentation: Maintaining accurate records of parts transactions, including orders, deliveries, and inventory adjustments.
+ Collaboration: Work with cross-functional teams and provide actionable insights back to our clients
+ Inventory Management: Efficiently use inventory tool to identify accurate part numbers, specifications based on VIN information.
+ Deliver expert customer experiences.with a smile.
**YOUR QUALIFICATIONS**
Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative (Remote) role include:
+ High School diploma
+ Experience working with Automotive is an asset and preferred
+ Proven experience in inventory management or a related field.
+ Communicate effectively with various stakeholders both in written and verbal forms
+ Experience with the Microsoft Office Suite
+ Must be flexible, detail oriented, organized, able to multi-task with variety of different tools
+ Problem-solving skills, detail oriented with an ability to work independently and under pressure
+ Proficiency in fast-paced environments
+ Eagerness to learn new technologies
**WHAT'S IN IT FOR YOU**
One of our company's Culture Beliefs says, "We champion our people." That's why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we'll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:
+ The base salary for this position is $19/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. (We accept applications for this position on an ongoing basis. Military veterans are encouraged to apply.)
+ DailyPay enrollment option to access pay "early," when you want it
+ Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more
+ Health and wellness programs with trained partners to help promote a healthy you
+ Mentorship programs that support your rewarding career journey
+ Work-from-home convenience with company-supplied technologies
+ Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
+ Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
+ A range of other perks and benefits
**REIMAGINE THE BEST VERSION OF YOU!**
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their "employer of choice."
Location:
USA, OH, Work-at-Home
Language Requirements:
English (Required)
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( to Work:**
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
**Where Job May be Performed:**
Currently, this position may be performed only in the states listed here ( .
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
-English ( ( request a reasonable accommodation please click here ( .
If you wish to review the Affirmative Action Plan, please click here ( .
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Senior Representative, Customer Service Operations

05633 Montpelier, Vermont Cardinal Health

Posted 5 days ago

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Job Description

**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
**_Job Summary_**
The Senior Representative, Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution.
**_Responsibilities_**
+ Handle inbound and outbound calls with home health nurses to assist with order placement, gather missing information, and communicate order updates or delays
+ Navigate multiple systems to research order statuses, verify patient details, and ensure accurate information is relayed to customers and updated in nurse-facing platforms
+ Provide high-touch B2B customer service during complex, often lengthy calls involving multi-patient orders, translation needs, and urgent medical supply requests
+ Manage manual order entry and support for orders placed via website or integrated EMR systems, ensuring accuracy and compliance across various suppliers
+ Investigate and resolve shipment issues, documentation gaps, and general support inquiries via email, demonstrating strong analytical and computer skills
+ Adapt to a dynamic workflow with varied daily tasks, ongoing training, and cross-functional collaboration, thriving in a role that values flexibility and attention to detail
**_Qualifications_**
+ High School Diploma, GED or technical certification in related field or equivalent experience preferred
+ 3-6 years of Customer Service inbound /outbound phone call center experience preferred
+ Experience with medical insurance/billing knowledge preferred
+ Prior computer experience using Microsoft Office systems strongly preferred
**_What is expected of you and others at this level_**
+ Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
+ In-depth knowledge in technical or specialty area
+ Applies advanced skills to resolve complex problems independently
+ May modify process to resolve situations
+ Works independently within established procedures; may receive general guidance on new assignments
+ May provide general guidance or technical assistance to less experienced team members
**Anticipated hourly range:** $18.70 to $26.81 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPa _y_
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/25/2025 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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Healthcare Customer Service Collections -remote

05633 Montpelier, Vermont Cognizant

Posted 6 days ago

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About the Role
As a Healthcare Customer Service Collections Rep, you will make an impact by assisting our clients' customers with their outstanding balance accounts and secure payment while providing outstanding customer service. You will be a valuable member of our Cognizant team and collaborate with our client's stakeholders and other team members.
In this role, you will:
-Take inbound calls, acting as hospital representative to arrange debt repayment based on patient's financial circumstances and client guidelines (via credit card, check, or insurance).
-Document thoroughly by updating account records with all relevant information and actions taken.
-Manage patient disputes, by collecting details, noting issues on accounts, and escalating to supervisor when needed.
-Ensure communication by verifying that required statements have been sent and requesting additional statements, as necessary.
-Contribute to team success by assisting with other responsibilities as assigned.
Work schedule: Monday through Friday
-4 days working 8am-4:30pm EST.
-1 day working 11:30am-8pm EST.
This is a remote position open to qualified applicants across the United States. We prioritize flexibility and support your wellbeing through a variety of programs designed to promote a healthy work-life balance.
Please note: Working arrangements are accurate as of the posting date and may evolve based on project or client needs. If changes occur, we will communicate expectations clearly.
What you need to have to be considered:
-High school diploma or GED
-At least 1 year of healthcare collections experience
-Strong customer service skills, especially in managing challenging conversations.
-Clear and effective communications abilities
-Familiarity with HIPAA and TCPA compliance during calls
These will help you stand out:
-Associate's degree
-2+ years of related experience in self-pay collections
-Experience working with Epic software
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
We are excited to meet people who share our mission and can make an impact in a variety of ways. Do not hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
Hourly Rate and Other Compensation:
Applications will be accepted until October 10, 2025.
The hourly rate for this position is between $16.00 - $19.00 per hour depending on the experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
-Medical/Dental/Vision/Life Insurance
-Paid holidays plus Paid Time Off
-401(k) plan and contributions
-Long-term/Short-term Disability
-Paid Parental Leave
-Employee Stock Purchase Plan
Disclaimer: The hourly rate, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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