20 Kaiser Permanente jobs in Vallejo

Job Description

Crossroads Healthcare at Home is seeking a Director of Patient Care Services for Home Health and Hospice to join our exceptional team in Vallejo, CA. The Director of Patient Care Services will oversee all clinical services related to home health and hospice. This role involves establishing, implementing, and evaluating goals and objectives that adhere to and promote high-quality standards, while also supporting the overall mission and philosophy of the organization.

About the Position

Responsibilities:

• Coordinates and oversees all direct and indirect patient services provided by clinical personnel.
• Works to continually improve all aspects of home health care services.
• Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel.
• As part of the management team, participates in the strategic planning for the agency.
• Interprets operational indicators to detect census changes and increases or decreases in volume, which could impact staffing levels, revenues or expenses.
• Evaluates performance of the home health clinical staff.
• Develops skills and techniques in evaluating the performance of clinicians.
• Hires, evaluates, and terminates personnel.
• Assures proper maintenance of clinical records in compliance with local, state and federal laws.
• Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services.
• Develops, implements and evaluates the orientation program for new organization personnel.
• Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel.
• Assures quality and safe delivery of home health services provided through the agency.
• Stays informed about changes in the field of nursing and home health care.
• Promotes home health referrals in the health care community.

Qualifications:

• Registered nurse with current license to practice professional nursing in California
• A degree in Medicine or Bachelor’s degree in Nursing from an accredited program by the National League for Nursing. Master’s degree in health care preferred.
• Ability to supervise and direct professional and administrative personnel demonstrated by a minimum of 3 years of direct supervisory experience in a hospice, home health, or related health care organization.
• Ability to market and deal tactfully with customers and the community.
• Has excellent observation, verbal and written communication skills.
• Knowledge of business management, governmental regulations and CHAP standards.

Why Work with Crossroads?

Crossroads Healthcare at Home is part of the Impact Healthcare family, a healthcare organization headquartered in Orem, Utah, comprised of home health and hospice agencies operating out of Northern, Central and Southern California, as well as in parts of Utah. Impact prides itself on creating an environment that acts as a magnet for the most collaborative, unselfish, and team-oriented people. With a solid understanding of work-life balance and providing excellent patient care, you can expect to feel appreciated and satisfied as a part of our team working in company that is positioned with the strength of a large organization, but the heart of a small one.

We have a team approach that is focused on "our" success in achieving a great work environment and excellent patient outcomes. Our goal is for every team member to come to the conclusion: "this is the best job I've ever had" (and many do). As part of that, Impact Healthcare offers competitive compensation and benefits including:

• Medical, Dental, and Vision insurance
• 401k
• PTO and vacation
• Flexible work schedules
• Excellent team dynamics

We believe in caring for both our team and our patients and have a profound understanding of the value in both. We are committed to being the employer and provider of choice in the areas we serve. Come meet us, join the team, and help us continue to build something great. We're excited to meet you!

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.  

The Patient Care Coordinator  greets and registers patients in a prompt, pleasant and helpful manner, as well as instructs, directs, and schedules patients and visitors.  The receptionist receives cash payments from patients, issues receipts and posts cash payment data.

This position is full time, 40 hours per week. Employees are required to work during our normal business hours of 7:00am - 6:30pm PST, Monday - Saturday. It may be necessary, given the business need, to work occasional overtime. Employees are required to work onsite during our normal business hours. Our office is located at 100A Drakes Landing Road, Greenbrae, CA 94904.

We offer 4-6 weeks of on-the-job training. The hours of training will be aligned with your schedule.

Primary Responsibilities:

• Greets patients as they arrive and manages wait time
• Complete check-in and check-out tasks to include insurance verification, complete pre-authorizations and/or precertification of procedures, and copy required documents
• Collects co-payments, co-insurance, and deductibles and issues receipts
• Manages cashier box and daily deposits according to company policies
• Processes walk-in patients and visitors
• Answers phones and schedules appointments
• Answer telephone calls, re-direct calls as appropriate, assist callers with questions or concerns, and take messages as needed
• Manages medical records (maintains, files/scans, prepares for schedule)
• Ensures all correspondence is scanned and/or filed, processes requests for medical records release and maintains appropriate logs, etc.
• Establish and maintain effective working relationships with patients, employees, and the public
• Performs all other related duties as assigned

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• More information can be downloaded at:

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED (or higher)
• 1+ years of customer service or healthcare related experience
• Intermediate level of proficiency with Microsoft Office applications
• Ability to work onsite at 100A Drakes Landing Road, Greenbrae, CA 94904
• Ability to work during our normal business hours of 7:00am - 6:30pm PST, Monday - Saturday. It may be necessary, given the business need, to work occasional overtime
• Must be 18 years of age OR Older

Preferred Qualifications:

• 1+ years of experience with electronic health records
• 1+ years of experience in related healthcare experience, including scheduling experience
• 1+ years of experience handling and triaging of telephone calls and a multi-system phone line
• Knowledge of medical terminology
• Ability to handle cash and to count money at high volumes including mathematical computations

Soft Skills:

• Ability to work independently and as a team, and maintain good judgment and accountability
• Demonstrated ability to work well with health care providers
• Strong organizational and time management skills
• Ability to multi-task and prioritize tasks to meet all deadlines
• Ability to work well under pressure in a fast-paced environment
• Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.74 to $31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.  

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #RED

Location: Northern California (Training in Los Angeles Area)

A leading specialty fertility pharmacy is expanding into Northern California and hiring licensed Pharmacy Technicians to serve as Patient Care Coordinators (PCCs).

Selected candidates will complete a 5–10 day, fully paid training program at our Los Angeles headquarters. Travel and lodging provided. This is an exciting opportunity to help launch a new pharmacy while joining a team recognized for excellence and compassion in fertility care.

Job Description

The Licensed Patient Care Coordinator is the primary contact for IVF clinics and patients, ensuring timely, accurate medication delivery. Patient Experience is paramount, and PCCs play a key role in delivering care with empathy and precision.

What You'll Do

• Ensure timely, accurate medication delivery, including billing verification
• Apply detail orientation, basic math, and prioritization skills to manage workload
• Communicate with patients and clinics with empathy and professionalism
• Collaborate with internal teams to resolve issues quickly

Qualifications

• Active California Pharmacy Technician license (required)
• On-site, full-time availability: Monday–Friday, plus rotating weekends
• Strong customer service background
• Proficient in Word and Excel; typing speed of 45+ WPM