Senior Manager, Service Account Management- Remote

Phoenix, Oregon CBRE

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Job Description

D&T Ops Sr Manager (Central Time Preferred)

Service line

Full-time

Digital & Technology/Information Technology

Dallas - Texas - United States of America, Kansas City - Missouri - United States of America, Remote - US - Remote - US - United States of America

As a CBRE D&T Operations Sr. Manager, you will manage a team responsible for daily operations to ensure the functionality, availability, and security of complex technology systems. Provide formal supervision to employees. Check the training and development of staff. Conduct performance evaluations and coaching. Coordinate and manage the team's daily activities. Facilitate and manage recurring meetings with Service Line leadership, including scheduling monthly calls with predefined agenda topics. Document key discussion points and action items and ensure timely follow-up and execution of all assigned tasks.

Point of contact with the Information Security team to install and operationalize security controls - Review and approve vendors, contracts, and service level agreements and perform vendor risk assessments.

Coordinate internal and external resources, timetables, budgets, and reporting to key project stakeholders and management.

This includes training, attending educational workshops, networking,, etc.

Influence others to adopt a different point of view while being guided by policies and departmental plans.

Bachelor's Degree preferred with 5 - 8 years of relevant experience. 4-7 years managing people and projects preferred.

~ Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.

~ Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.

~ In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.

~ CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the D&T Ops Sr Manager position is $120,000 annually and the maximum salary for the D&T Ops Sr Manager position is $150,000 annually. Successful candidates will also be eligible for a discretionary bonus based on CBRE's applicable benefit program. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at (U.CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
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