199 Local Businesses jobs in Grayson

Job Title:
Sr Manager Account Management
Job Description
The Senior Manager of Account Management is responsible for long-term strategic health, growth, retention, and contract management and analysis to support Account Leaders on profitable expansion of a dedicated client. This role requires a professional to navigate client commercial and procurement organizations, develop relationships with contracting departments, procurement and other stakeholders to drive high client satisfaction and partnership while uncovering growth opportunities. The Senior Manager acts as the critical bridge between the Account Executives' strategic objectives and the day-to-day needs of the client.
Core Responsibilities:
· Work in close and synergistic partnership with the Account Executives to align account strategy, commercial responsibilities and uncover new cross-sell/up-sell opportunities. The Senior Manager is responsible for cultivating the base and supporting sales initiatives by interacting with mid-level client stakeholders in the procurement and commercial departments.
· Independently manage and execute the full commercial contract renewal lifecycle, including strategic planning, client communications, presentations, negotiations, and finalization of agreements. Partner with Account Leaders to secure long-term client commitments and negotiate improved terms and conditions. Communicate contract changes with clients and ensure timely implementation. Maintain an up-to-date inventory of all client contracts and a standardized terms data sheet for assigned accounts.
· Leading a cross-functional team to structure, draft, and negotiate contract amendments, and commercial addenda in partnership with Legal, Delivery, Pricing and Finance teams, ensuring all terms are profitable, compliant, and clearly defined.
· Support Account Executives in the development and ongoing maintenance of comprehensive Account Plans to drive new business growth. These plans should capture key client details, including organizational structure, strategic priorities, competitive landscape, revenue projections, and contract renewal timelines.
· Contribute to the continuous improvement of internal processes, commercial best practices to enhance the efficiency, consistency, and scalability of the Account Management function.
Required Qualifications
· Experience in a Senior Account Manager or similar sales, commercial and relationship management role
· Commercial Acumen: Demonstrated ability to read, interpret, structure, and negotiate complex, multi-year service contracts and SOWs.
· Stakeholder Engagement: Proven success in building rapport and influencing outcomes with mid-level client managers and Directors.
· Collaboration: Experience working effectively alongside a cross-functional team to drive commercial improvements with new and existing deals.
· Education: Bachelor's degree required.
Key Skills & Qualifications:
· Interpersonal and Communication Skills: Effectively engage with internal teams and client stakeholders through clear, professional, and persuasive verbal and written communication, including strong presentation skills to support stakeholder engagement.
· Leadership & Mentorship: Experience in leading teams and fostering a positive work environment.
· Strategic Thinking: Align analytical efforts with business objectives and propose solutions.
· Project Management: Expertise in planning, execution, and risk mitigation.
· Problem-Solving: Critical thinking to address business challenges effectively
The base salary range for this position is $70,000- $110,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
· The deadline to apply for this position is October 11, 2025.
**Disclaimer**
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
**If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the** Job Applicant Privacy Notice for California Residents ( is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
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If you wish to review the Affirmative Action Plan, please click here ( .

A proud member of the Elevance Health family of companies, **CarelonRx** leverages the power of new technologies and a strong, clinical-first lens, to deliver member-centered, lasting pharmacy care. This is an exceptional leadership opportunity to drive transformation and performance supporting the unique needs of CarelonRx clients that are **integrated** with Anthem medical. Growing, retaining and delivering unique and valuable solutions to this segment is a critical priority for CarelonRx.
**RVP CarelonRx Pharmacy Account Management Commercial**
**Location:** May be located in any Elevance Health PulsePoint office preferably in New York, NY, Atlanta, GA, Chicago, IL, Indianapolis, IN, St. Louis, MO, Mason, OH, or Richmond, VA.
_This role requires associates to be in-office at least 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
**Summary**
Provides leadership for Pharmacy Services with management oversight of Account Managers and Account Executives leading strategies for renewal business for Commercial Integrated CarelonRx clients.
**Position Responsibilities**
_Sales and Account Management:_
+ Serves as primary Pharmacy Business Driver leading Account Management.
+ Communicates the Company value proposition to clients and prospects and meeting revenue goals, profitability, satisfaction, and retention parameters as per the Key Performance Indicator (KPI) structure.
_Client Retention and Satisfaction:_
+ Delivers client retention and satisfaction strategies that drive results, execution excellence.
+ Involves significant engagement with matrixed resources that support accounts, resulting in client satisfaction and retention.
+ Works with internal partners to develop client strategies that drive growth, retention, ongoing profitability, and operational excellence.
_Team Collaboration and Management:_
+ In collaboration with VP & Chief Sales Officer CarelonRx, helps align pharmacy services team efforts with business objectives.
+ Interacts with Anthem leadership, including regional leaders, plan presidents, and other key stakeholders responsible for customer experience.
+ Builds solid internal cross-functional relationships at all levels of Client Management, Finance, Operations, and IT.
_Strategic Implementation and Upselling:_
+ Involves launching, expanding, and enhancing the CarelonRx pharmacy growth and retention model in collaboration with Anthem leadership and market regional sales/account management leaders.
+ Works with market account management leaders to develop and implement client-specific retention strategies and broader solution upselling strategies to meet business objectives.
_Leadership, Training and Professional Development:_
+ Hires, trains, coaches, counsels, evaluates performance of direct reports.
**Position Requirements**
+ Requires a BA/BS and at least 5 years of professional/leadership experience or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Capabilities and Experiences**
+ Master's degree.
+ Account Management/Account Executive PBM experience strongly preferred.
+ Integrated Medical and Pharmacy model experience strongly preferred.
+ 10+ years of progressively responsible Account Management, Sales or Operations experience in the PBM or managed care industry.
+ Possess thorough understanding of account management principles.
+ Business, Financial, Clinical and Operational acumen.
+ Exceptional leadership skills required.
+ Strategic thinking/planning and results oriented.
+ Team player, winning, bias towards action, and exceptional execution mindset.
+ Integrated medical/pharmacy solution experience
+ Experience in a highly matrixed organization and familiar with multiple funding types.
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $166,960.00 to $300,528.00.
Locations: Illinois, New York
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws _._
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Description

Job Description

SUMMARY RESPONSIBILITIES

The Manager of Wholesale Account Management is responsible for leading a group of Account Managers focused on relationship development and achievement of financial goals within our reseller account base. This position will regularly communicate with our customers to ensure we’re delivering solutions and an overall experience that meets customers expectations.

Essential Duties

• Annual in-person business review meeting with each Top 25 account, oversee completion of action items from each meeting
• Attend 5 in-person meetings annually with each Account Manager, use in-person meeting checklist to provide feedback to AM following each meeting
• Live contact each quarter with all accounts billing over $1,000/month
• Analyze performance to budget and create plans for high growth and underperforming accounts
• Lead customer communication for accounts requesting/needing escalation above Account Manager. Assist with internal leadership communication to overcome challenges Account Managers are facing.
• Schedule recurring weekly 1-1 with each Account Manager to discuss account strategy, upcoming renewals, jeopardy accounts, monthly calls/Activities, escalations and any other items Account Manager may need assistance with. Track all discussion topics and action items with weekly updates through closure in a spreadsheet tracker.
• Work with Account Managers for early identification of red flags for accounts in jeopardy of leaving, use SWAT process to manage these accounts
• Keep track of account contract end dates, discuss strategy for each account with Account Manager and ensure timely conversation with customers.
• Design training plan for new hire employment with 30/60/90 day goals and reviews, schedule recurring meetings with new hire for first 90 days to track progress and closely discuss customer requests and strategy, regularly join customer calls over first six months and shadow first five in-person customer meetings to take place within first six months of employment
• Perform other duties as assigned

Are you a fit?

• Very organized, highly skilled at multi-tasking, thrives in a fast-paced environment
• Remain focused and calm during stressful situations
• Meet all deadlines for yourself & ensure each Account Manager does the same
• Ability to motivate others to consistently achieve team goals
• Plans and carries out responsibilities with minimal direction and provides updates to internal stakeholders along the way
• Excel at problem solving with a focus on providing a superior customer experience
• Extremely detail oriented
• Must have the ability to use a computer, associated software products (i.e. Microsoft Word, Excel, PowerPoint, Outlook) and the Internet; experience using Salesforce.com is preferred
• Clearly communicate expectations and requirements to team and address in a timely manner all performance concerns
• Demonstrated history of developing relationships with C -level professionals
• Excellent communication skills including written communication, speaking and presentation development and delivery
• Ability to accommodate 20% travel
• Attendance is essential, employee must be setup in office daily from 8am – 5pm and always reachable during those hours

Requirements

• Bachelor’s Degree (preferred)
• 3yrs in the CCaaS/UCaaS working with Wholesale accounts
• 2yrs management experience with an Account Management team

Other

Employee must be available to work overtime as required, be able to travel for conferences, seminars, and other off-site functions and must adhere to Company policies and procedures. Regular attendance is essential (i.e. is consistently at work and on time).

This job description is not intended to be all inclusive, and the employee will also be required to perform other reasonably related duties and tasks, in accordance with business needs, as assigned by the immediate supervisor and other management personnel.

**Why UKG:**
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
UKG is seeking a Director of Sales for our Customer Account Management sales organization. At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the challenges are significant, UKG provides ample support for our sales teams to thrive. The rewards are equally substantial-you can confidently stand behind the solutions you sell, knowing your customers will receive top-quality service. Their decision to continue working with UKG will be a satisfying one!
As the Director, you'll be accountable for helping your team exceed annual revenue goals for UKG's Pro, Dimensions, and Ready customer base in all segments , across all verticals. Your focus will be on maximizing the suite of product offerings across our customer base, client retention and satisfaction.
Collaboration is key-you'll work closely with Sales peers and senior leadership across functional areas to establish strong partnerships that drive incredible success for your team and our customers. Supported by robust pre-sales and sales operations teams, this position reports directly to the VP Sales Canada.
**Responsibilities:**
+ Meet and exceed revenue targets.
+ Set and execute an aggressive sales execution strategy to generate strong annual revenue growth.
+ Drive long term success with a focus on coaching, development and building high performing teams to ensure revenue growth year over year.
+ Establish sales best practices and metrics for pipeline growth, pipeline accuracy and integrity, accurate forecasting, product and industry knowledge and standardized sales strategies and account reviews
+ Maintain key customer relationships and develop and implement strategies for sales
+ Create and foster a customer-first, employee-centric highly engaged culture, leading by example through UKG's values of United, Kind, and Growing
+ Conducts weekly progress meetings with each Sales Executive to review pipeline, sales activity, and obstacles.
+ Fosters peer collaboration across sales team to enhance the performance of everyone.
+ Provide feedback to UKG senior management on market trends and methods to become more effective in meeting our goals through deeper service to our customers.
**Basic Qualifications:**
+ 5+ years managing a diverse team in sales, presales, or similar organizations
+ Minimum of 5 years selling to C level executives Preferred Qualifications
+ Proven experience leading or selling SaaS/WFM/HCM software solutions to C level Executives.
+ Proven success working within a highly matrixed organization and establishing strong relationships across all functions.
+ Strong interpersonal skills with a high degree of emotional intelligence with the ability to hire, on-board and train new Sales Executives.
+ Consistently exceeded quota and team goals.
+ Strong negotiation, written and verbal communication skills.
+ Experience leading high-performing Sales teams within all segments.
+ Bachelor's degree or equivalent
+ It is an asset if you are bilingual.
**Travel:**
+ Ability to travel up to 25%
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
**Disability Accommodation in the Application and Interview Process:**
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email
**Pourquoi postuler auprès d'UKG :**
Chez UKG, votre travail compte. Le code que vous livrez, vos décisions et votre souci de la clientèle se conjuguent pour produire des résultats tangibles. Aujourd'hui, des dizaines de millions de personnes amorcent et terminent leur journée de travail en se connectant à notre plateforme de gestion des effectifs. Nous aidons ces personnes à toucher leur paie, à s'épanouir professionnellement et à façonner l'avenir dans leur secteur d'activité. C'est notre raison d'être.
Nous ne cessons jamais d'apprendre. Nous réinventons toujours les règles du jeu. Nous cherchons à nous améliorer et célébrons les victoires en cours de route. Ici, vous profiterez d'une souplesse bien réelle et d'avantages solides, en plus de rejoindre une équipe unie pour réussir. Parce que, chez UKG, votre travail compte. tout comme vous.
UKG est à la recherche d'un directeur des ventes pour son équipe de gestion des comptes clients. Chez UKG, nous favorisons une culture d'entreprise qui favorise le succès à tous les niveaux, en donnant la priorité à nos employés. Malgré les défis de taille, UKG offre un soutien précieux à ses équipes de vente pour leur épanouissement. Les avantages sont tout aussi substantiels : vous pouvez soutenir les solutions que vous vendez en toute confiance, sachant que vos clients bénéficieront d'un service de qualité supérieure. Leur décision de continuer à travailler avec UKG sera une grande satisfaction !
En tant que directeur, vous serez responsable d'aider votre équipe à dépasser les objectifs de chiffre d'affaires annuels pour les clients UKG Pro, Dimensions et Ready, dans tous les segments et tous les secteurs d'activité. Votre priorité sera d'optimiser l'offre de produits pour notre clientèle, ainsi que la fidélisation et la satisfaction de nos clients.
La collaboration est essentielle : vous travaillerez en étroite collaboration avec vos collègues des ventes et la haute direction de tous les secteurs fonctionnels afin d'établir des partenariats solides qui favoriseront un succès exceptionnel pour votre équipe et nos clients. Soutenu par des équipes avant-vente et opérationnelles commerciales performantes, ce poste relève directement du vice-président des ventes Canada.
**Notre destination**
**Responsabilités :**
- Atteindre et dépasser les objectifs de chiffre d'affaires.
- Définir et mettre en œuvre une stratégie commerciale dynamique pour générer une forte croissance annuelle du chiffre d'affaires.
- Favoriser le succès à long terme en mettant l'accent sur l'encadrement, le développement et la constitution d'équipes performantes afin d'assurer une croissance annuelle du chiffre d'affaires.
- Établir les meilleures pratiques et indicateurs de vente pour la croissance, la précision et l'intégrité du pipeline, la justesse des prévisions, la connaissance des produits et du secteur, ainsi que la standardisation des stratégies de vente et des analyses de comptes.
- Maintenir les relations avec les clients clés et élaborer et mettre en œuvre des stratégies de vente.
- Créer et promouvoir une culture d'entreprise axée sur le client et l'engagement des employés, en montrant l'exemple grâce aux valeurs d'UKG : solidarité, bienveillance et croissance.
- Organiser des rencontres hebdomadaires avec chaque gestionnaire des ventes afin d'examiner le pipeline, l'activité commerciale et les obstacles.
- Favoriser la collaboration entre les équipes de vente pour améliorer le rendement de chacun.
- Fournir une rétroaction à la direction d'UKG sur les tendances et les méthodes du marché afin d'atteindre plus efficacement nos objectifs grâce à un service à la clientèle de qualité. ,
**Qualifications de base :**
- Plus de 5 ans d'expérience en gestion d'équipes diversifiées dans les domaines de la vente, de l'avant-vente ou d'organisations similaires
- Au moins 5 ans d'expérience en vente auprès de cadres dirigeants.
**Qualifications souhaitées :**
- Expérience avérée en direction ou en vente de solutions logicielles SaaS/WFM/HCM auprès de cadres dirigeants.
- Expérience avérée au sein d'une organisation hautement matricielle et dans l'établissement de relations solides entre tous les services.
- Excellentes compétences interpersonnelles et intelligence émotionnelle, avec une capacité à recruter, intégrer et former de nouveaux commerciaux.
- Dépassement constant des quotas et des objectifs de l'équipe.
- Excellentes compétences en négociation et en communication écrite et orale
. - Expérience de direction d'équipes de vente performantes dans tous les segments.
- Licence ou l'équivalent
*** Le bilinguisme est un atout. Déplacements :**
- Possibilité de voyager jusqu'à 25 %
**Profil de l'entreprise :**
UKG est la plateforme de gestion des effectifs qui met les informations stratégiques qui les concernent à l'œuvre. Grâce à la plus riche collection de perspectives sur la main-d'œuvre qui soit et à notre IA au service des personnes, notre capacité de révéler des manières inédites d'établir la confiance, d'amplifier la productivité et d'autonomiser les ressources humaines est inégalée. Cette expertise procure à notre clientèle les données stratégiques nécessaires pour relever tous les défis dans n'importe quel secteur, parce que les organisations qui excellent savent que leur effectif est ce qui propulse leur avantage concurrentiel. Découvrez plus de détails sur ukg.com.
Employeur souscrivant au principe de l'égalité d'accès à l'emploi UKG est fier d'être un employeur souscrivant au principe de l'égalité d'accès à l'emploi et s'engage à maintenir un milieu de travail diversifié et inclusif. Tous les candidats qualifiés seront pris en considération pour un emploi sans égard à la race, à la couleur, à la religion, au sexe, à l'âge, au handicap, à l'état matrimonial, à la situation familiale, à l'orientation sexuelle, à la grossesse, à l'information génétique, à l'identité de genre, à l'expression de genre, à l'origine nationale, à l'ascendance, au statut de citoyen, au statut d'ancien combattant et à tout autre statut protégé par les lois fédérales, provinciales ou locales contre la
discrimination. Accommodement aux handicaps UKG s'engage à fournir un accommodement aux personnes handicapées durant le processus de candidature et d'entrevue. Si vous avez besoin d'un accommodement durant le processus de candidature et d'entrevue, veuillez communiquer avec nous à
*Candidats du Québec: Bien que le français soit exigé pour les postes au Québec, l'utilisation de l'anglais est également requise en raison de la nature mondiale de l'entreprise et de ses affaires, de même que de la nécessité d'interagir avec les employés ou les partenaires du siège américain d'UKG et de ses bureaux internationaux.
*Quebec candidates: While French is required for Quebec roles, use of the English language is also required due to the global nature of the business and the need to interact with UKG US headquarters and international sites. 
NOTICE ON HIRING SCAMS
UKG will never ask you for a copy of your driver's license, social security card, or passport during a job interview. For new hires, we do not ask for payment for equipment purchase, cost for training, or to receive onboarding documents. UKG does not make job offers outside of our formal hiring process. To help protect yourself against potential hiring scams, learn more about our formal hiring process, outlined here ( .
ABOUT OUR JOB DESCRIPTIONS
All job descriptions are written to accurately reflect the open job and include general work responsibilities. They do not present a comprehensive, detailed inventory of all duties, responsibilities, and qualifications required for the job. Management reserves the right to revise the job or require that other or different tasks be performed if or when circumstances change.
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**About Lumen's Internship Program**
If you're a student eager to explore the exciting world of digital innovation, Lumen is the perfect place for you. Lumen offers an excellent opportunity to broaden your knowledge, build a strong network of support, and kickstart your career - embark on your exciting journey with Lumen today!
Lumen offers a fully immersive, 10-week summer internship program. Our interns demonstrate curiosity, innovation, and a passion for advancing technology. We believe that empowering our people and helping them reach their full potential is essential for the long-term success of both Lumen and our customers.
Hear from previous interns on the impact this program has had on their career. CLICK HERE! ( Role**
**Intern must be available to work full time (40 hours/week) during the 10-week program.**
**Program Dates:** May 29 - August 7, 2026.
**Location** : This position is fully remote / work from home in the continental US.
+ Preference for Central or Mountain time zone.
**Work Authorization** : US work authorization required for this role. Individuals needing visa sponsorship are not eligible.
Program eligibility is contingent on the candidate's commitment to the entire 10-week program. No exceptions will be made.
**The Main Responsibilities**
The Account Management intern will be teamed with an experienced account manager within our Accelerated Growth team (AGT) at Lumen, a network of sales and customer success professionals who connect customers with solutions and drive our collective success. They will have opportunities to conduct customer outreach program for a specific customer segment, with the goal of fostering strong relationships and driving revenue growth. The intern will identify and communicate with account decision makers to discuss current services, conduct account reviews, and share updates about new products and services offered by Lumen.
Main Responsibilities:
+ **Business Development:** Utilize tools and account analysis to identify customer sets within whom to engage. Generate detailed briefs to sellers and leadership that enable appropriate sales mtions.
+ **Consultative Sales:** Learn the steps, systems, and processes used by Lumen's sales team to develop opportunities, as well as a comprehensive understanding of Lumen's product and service line.
**What We Look For in a Candidate**
**Required qualifications**
+ Enrolled at a 4-year accredited college or university, rising senior level education status at the start of the internship.
+ Graduating August 2026 - May 2027
+ Preferred fields include but not limited to: Marketing, Sales, Business, quantitative majors, or related programs.
**Proficiency and understanding of:**
Microsoft tech stack - Proficiency in Word, Excel, PowerPoint, Teams, Copilot, SharePoint
**Preferred qualifications:**
+ Excellent written and verbal communication skills
+ Enjoys collaboration and works well in team environment
+ Comfort interacting with different levels of leadership and presenting solutions
+ Works to think of creative solutions to challenging problems, unafraid to ask questions
+ Ability to multitask while working in fast-paced environment
+ Customer-first mindset
+ Salesforce experience
**Compensation**
Internship compensation ranges depend on each individual's level of education, geographic location, and experience/qualifications aligned to the role.
**Hourly Based Pay Range:**
Min: $26/hour
Max: $38/hour
**What to Expect Next**
Once you complete and submit your application, you will be invited to take part in a virtual assessment. This on-demand assessment allows Lumen to better understand how your skills and experiences align to the internship role. You will receive a separate email invitation (please check your spam folder) within 6 hours of applying. To remain eligible for the summer internship program, be sure to finish the video interview within 5 business days of your application.
Application & Interview Timeline
+ **October** - First-round tnterviews with top, qualified candidates
+ **November** - Interview panel with work team
+ **December** - All Summer 2026 offers will be extended by end of month
Requisition #:
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
10/21/2025

**Overview**
**Be inspired** **.** **Be rewarded. Belong. At Emory Healthcare.**
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoingmentorshipand leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, _development,_ and leadership programs
+ And more
**Work Location:** Atlanta, GA
**Description**
**Overview**
Be inspired. Be rewarded. Belong at Emory Healthcare. At Emory Healthcare, we fuel your professional journey with better benefits, valuable resources, ongoing mentorship, and leadership programs for all types of jobs.
We provide a supportive environment that enables you to reach new heights in your career and be what you want to be.
We offer:
+ Comprehensive health benefits that start day 1
+ Student Loan Repayment Assistance & Reimbursement Programs
+ Family-focused benefits
+ Wellness incentives
+ Ongoing mentorship, development, and leadership programs and more Description
The Director of Marketing Strategy & Account Management is a key member of the Integrated Marketing and Demand Generation team.
This role is responsible for leading the strategic marketing planning process across service lines, hospitals, programs and institutional priorities at Emory Healthcare.
Reporting to the Vice President of Integrated Marketing and Demand Generation, this leader will direct a team of Marketing Account Managers and Marketing Account Coordinators, serving as a marketing partner and internal consultant to clinical and business stakeholders.
The Director will drive the development and execution of integrated, data-informed marketing plans that focus on patient acquisition, retention, and loyalty.
This individual must be a strategic thinker and cross-functional collaborator with deep health care marketing expertise and a strong understanding of how to manage and activate customer journeys across B2C and B2B segments.
**Key Responsibilities:**
**1) Strategic Marketing Leadership:**
+ Lead the development and execution of strategic, integrated marketing plans for service lines, hospitals, programs and enterprise-level initiatives.
+ Align marketing strategies with Emory Healthcare's business goals, mission, and brand promise.
+ Develop and apply audience segmentation, personas, and journey mapping to guide content, messaging, and campaign development.
+ Champion customer-first marketing strategies that drive measurable growth across the full patient funnel.
**2) Account Management Oversight:**
+ Manage a team of Marketing Account Managers and Senior Marketing Account Managers, ensuring consistent delivery of high-impact strategies across departments and service lines.
+ Serve as the strategic point of contact for clinical, operational, and administrative stakeholders, offering marketing counsel and partnership.
+ Ensure cross-functional integration with creative, digital, analytics, and communications teams to support execution of campaigns.
**3) Campaign Execution & Optimization:**
+ Partner with content, digital, and performance marketing teams to guide development and optimization of campaigns across digital, print, experiential, and traditional media.
+ Support business development and referral marketing initiatives through targeted B2B campaigns aimed at physicians, employers, and third-party partners.
+ Ensure brand consistency across all marketing initiatives and channels.
**4) Data & Analytics Integration:**
+ Utilize insights from internal analytics teams and external market research to inform marketing strategies and assess ROI.
+ Monitor key performance indicators (KPIs), marketing funnel performance, and campaign impacty adjusting plans based on results and business needs.
+ Collaborate with CRM, operations, and digital marketing teams to enhance lead management and nurture strategies.
**5) Team Leadership & Development:**
+ Coach, mentor, and develop team members through continuous feedback, goal setting, and performance reviews.
+ Create a collaborative and high-performance culture that emphasizes accountability, innovation, and cross-functional teamwork.
+ Lead by example as a strategic thinker and solution-oriented leader with a passion for advancing health care marketing.
**6) Collaboration & Integration:**
+ Partner with counterparts across the Marketing, Communications, and Community Engagement teams to ensure alignment and resource sharing.
+ Liaise with stakeholders across the enterprise to ensure business alignment and successful execution of marketing strategies.
+ Coordinate closely with the VP and other marketing directors on budget planning, resource allocation, and strategic priorities.
**Minimum Qualifications:**
**1) Experience:**
+ 10+ years of experience in marketing, strategy, or related fields, with at least 5 years in a leadership role.
+ Experience leading cross-functional marketing initiatives and working directly with clinical or health care business stakeholders.
+ Demonstrated success in planning and executing integrated marketing strategies across digital and traditional channels.
**2) Skills:**
+ Strong leadership and people management skills with experience developing and inspiring a team.
+ Strategic mindset with ability to translate business objectives into effective marketing strategies.
+ Excellent communication, presentation, relationship-building, and customer service skills.
+ Expertise in audience segmentation, persona development, journey mapping, and campaign measurement.
+ Ability to manage multiple projects and stakeholders in a fast-paced environment.
**3) Education:**
+ Bachelors degree in Marketing, Business, Health Care Administration, or a related field required.
+ Masters degree or MBA preferred.
**4) Tools & Technologies:**
+ Experience with CRM systems, marketing automation tools, analytics dashboards, and project management platforms.
+ Experience with tools such as Salesforce Marketing Cloud, Tableau, Google Analytics, or equivalent is a plus.
**Preferred Qualifications:**
+ Background in health care, academic medical center or large health systems.
+ Experience working within a matrixed organization with complex stakeholder environments.
Why Join Us? Emory Healthcare is committed to fostering a culture of inclusivity, innovation, and personal growth. As a member of our team, you'll have the opportunity to shape the future of digital design while developing your career within a supportive and growth-oriented environment.
We offer a flexible work culture, professional development opportunities, and a strong benefits package to support your well-being and career goals.
**Additional Details**
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at . Please note that one week's advance notice is preferred.
**Connect With Us!**
Connect with us for general consideration!
**Division** _Emory Healthcare Inc._
**Campus Location** _Atlanta, GA, 30345_
**Campus Location** _US-GA-Atlanta_
**Department** _EHI Marketing_
**Job Type** _Regular Full-Time_
**Job Number** _ _
**Job Category** _Business Operations_
**Schedule** _8a-4:30p_
**Standard Hours** _40 Hours_
**Hourly Minimum** _USD $0.00/Hr._
**Hourly Midpoint** _USD $0.00/Hr._
Emory Healthcare is an Equal Employment Opportunity employer committed to providing equal opportunity in all of its employment practices and decisions. Emory Healthcare prohibits discrimination, harassment, and retaliation in employment based on race, color, religion, national origin, sex, sexual orientation, gender identity or expression, pregnancy, age (40 and over), disability, citizenship, genetic information, service in the uniformed services, veteran status or any other classification protected by applicable federal, state, or local law.

**Director Pharmacy Account Management**
**Location** : _This role requires associates to be in-office_ **_3 days per week_** _, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered. The ideal candidate will reside in New York, Georgia, Connecticut or Minnesota._
_Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
The **Director Pharmacy Account Management** is responsible for managing contracts and relationships with PBM vendor. Developing relationships with external vendors and internal stakeholders.
**How you will make an impact:**
+ Promote and strengthen a collaborative, client-centric culture focused on delivering value and enhancing client satisfaction.
+ Oversee the management of large commercial client relationships, ensuring service excellence and contract compliance.
+ Act as an executive-level liaison for key accounts, addressing high-level client concerns and strategic initiatives.
+ Drive client retention and satisfaction by developing strong partnerships and proactively addressing needs.
+ Support contract renewals, upselling opportunities, and expansion of services.
+ Develop and implement strategies to improve account management effectiveness and client outcomes.
+ Partner with sales, clinical, and operations teams to develop solutions that align with client goals.
+ Identify opportunities for process improvements to enhance efficiency and service levels.
+ Travel up to 25% may be required.
**Minimum Requirements:**
Requires a BA/BS and a minimum of 5 years of Pharmacy/PBM experience; or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experience:**
+ Experience working with local, East Coast clients preferred.
+ Direct or indirect leadership experience preferred.
+ Familiarity with pharmacy claims processing, formularies, and clinical programs preferred.
+ **Prior experience working at a** PBM and/or as a pharmacy benefit consultant preferred.
+ Experience working with brokers or consultants preferred.
+ Strong written and oral communication skills, problem-solving skills, attention to detail and well-organized preferred.
+ Strong team collaboration skills with a proven ability to work effectively and harmoniously with others, contributing to a positive team environment and promoting collective success preferred.
_For URAC accredited areas, the following professional competencies apply: Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills._
For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $153,720 to $263,520.
Locations: Minnesota, New York.
In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Job Description

Job Description

Description:

ET Global is seeking a results-oriented and strategic Director of Key Account Management to oversee our team of Key Account Managers (KAMs), ensuring client retention and revenue growth. This critical leadership role focuses on delivering outstanding service and value to our top-tier clients, promoting process compliance, continuous improvement, and alignment of the KAM team with organizational objectives and long-term strategy.

The Director of Key Account Management will spearhead the strategic planning and implementation of client relationship management for ET Global USA’s most prominent accounts. The position is accountable for enhancing client satisfaction, fostering retention, and driving business growth by guaranteeing the delivery of impactful solutions and premier service. The successful candidate will be an accomplished relationship-builder with extensive experience in experiential marketing, trade shows, and event management environments.

Requirements:

Team Leadership & Development

• Lead, coach, and develop a team of Key Account Managers to exceed performance expectations.
• Conduct regular performance reviews and provide actionable feedback.
• Foster a culture of accountability, collaboration, and continuous learning.

Client Retention & Growth

• Oversee strategic account planning and execution to ensure high retention and expansion of existing accounts.
• Partner with the VP of Strategic Growth to identify upsell and cross-sell opportunities.
• Monitor client health metrics and proactively address risks.

Process & Performance Management

• Ensure KAMs follow standardized processes for account management, reporting, and client engagement.
• Implement and refine best practices for account lifecycle management.
• Track KPIs and drive operational improvements across the team.

Customer Journey Oversight

• Champion a seamless and consistent customer experience across all touchpoints.
• Collaborate with marketing, product, and operations to align client needs with internal capabilities.
• Resolve escalated client issues and ensure timely follow-through.

Strategic Alignment

• Translate company growth objectives into actionable plans for the KAM team.
• Contribute to quarterly and annual planning cycles with insights from client interactions.
• Support the VP of Strategic Growth in executing initiatives tied to revenue and EBITDA goals.

Preferred skills and qualifications:

• 7+ years of experience in key account management, client success, or strategic sales leadership.
• Proven track record of leading high-performing teams and driving client retention and growth.
• Strong understanding of customer journey mapping and process optimization.
• Excellent communication, coaching, and analytical skills.
• Experience in B2B environments, preferably in marketing, technology, or professional services.
• Bachelor’s degree in Marketing, Business, Communications, or related field

You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. Years of expertise in a combination of information technology, retail banking, wealth management, asset management, and capital markets. If this sounds like you, this could be the perfect opportunity to join EPAM as a **Senior Director, Account Management (Financial Services)** . Apply now!
Req.#
**Responsibilities**
+ Create business strategies to successfully achieve client business goals
+ Be a Consultative Account Manager or Client Partner for EPAM clients that are regional and multinational banks, wealth managers, asset managers, payment providers, and FinTechs
+ Leverage your Industry Knowledge, Experience, and thought leadership to envision how technology can transform our customers' business to drive higher levels of customer experience and engagement
+ Serve as an expert business and/or tech consultant in one or more of the following areas: retail banking, wealth management, asset management, or capital markets
**Requirements**
+ 10+ years of experience in P&L, Sales, Account Management roles
+ 10+ years of experience working in and/or consulting for retail banks, investment banks, wealth managers, or asset managers
+ 5+ years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end IT professional services
+ Experience and ability to sell software engineering services (cloud, analytics, digital engagement, etc.)
+ Executive Presence, Exceptional leadership/management skills, Excellent Oral and Written communication skills, Confident Presentation skills
**We offer**
+ Medical, Dental and Vision Insurance (Subsidized)
+ Health Savings Account
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability (Company Provided)
+ Life and AD&D Insurance (Company Provided)
+ Employee Assistance Program
+ Unlimited access to LinkedIn learning solutions
+ Matched 401(k) Retirement Savings Plan
+ Paid Time Off
+ Legal Plan and Identity Theft Protection
+ Accident Insurance
+ Employee Discounts
+ Pet Insurance
+ Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM ( Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.