4 Local Government jobs in Clermont

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
**What you get to do in this role:**
As a Principal Customer Engagement Manager, you will be responsible for managing key internal and external initiatives with the aim of adding significant value to the customers as well as helping the broader organization innovate. Deliverables will include the implementation of new projects, as well as managing and navigating the customers' during these projects.
+ Manage cross-functional projects and teams, senior-level business executives and customers to provide a unique customer experience during the projects.
+ Provide weekly/monthly, quarterly updates to the customer as well as to internal executive teams
+ Manage each phase of the project and be able to navigate the cross-functional team, both internal and external
+ Initiate and/or participate in strategic initiatives that impact the tactical approach to the effort as well as influencing the direction of the project.
+ Develop and present the value proposition to the customer as part of the initiative and on-going collaboration.
**To be successful in this role you have:**
+ Minimum of 12 years of high-tech/SaaS industry experience
+ 8+ years in Customer Engagement roles
+ Prior experience with implementing or supporting ServiceNow products in an Enterprise
+ Strong cross-functional, technical Project Management experience including planning, scheduling, monitoring and stakeholder reporting
+ **Experience implementing Public Sectors - State and Local Governments and High Education projects**
+ Demonstrated experience in leading key projects, including strategic customer programs from inception to successful roll-out and beyond
+ Strong documentation and presentation skills including creative thinking and willingness to work hands-on to deliver impactful outcomes
+ Experience with analytics and understanding of metrics and KPIs (as defined)
+ Thought leadership and strategic thinking
+ Ability to gather and analyze data to understand the pros and cons of different decisions and options
+ Ability to communicate abstract ideas clearly and independently manage complex project objectives
+ Excellent negotiation and persuasion skills.
+ Facilitation skills in leading and planning meetings, reviews, and retrospectives.
+ Strong customer orientation and an innate ability to anticipate and act
+ Active listening skills to ensure feedback drives new initiatives and identifies areas of improvement
+ Ability to learn quickly and pick up tools, systems, and processes in a short amount of time
+ Critical thinking skills, and ability to assimilate and implement new information rapidly and think strategically
+ Travel up to 50%
FD21
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
From strategy to execution, the Government & Public Sector practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people; increasing public safety; improving healthcare for our military, veterans and citizens; delivering essential public services; and helping those in need. EY is ready to help our government build a better working world.
**The opportunity**
Our Government & Public Sector-Financial Accounting Advisory Services (GPS-FAAS) team is growing exponentially, and as a Senior Manager you'll play a key role in that growth. Working across all Federal GPS sector service lines, you'll develop your career by communicating creative, strategic goals both internally and externally. It's all about listening to and understanding our clients to give them a truly exceptional experience in a field where there really are no off-the-shelf recommendations.
**Your key responsibilities**
The nature of this role means no two projects will be the same. That means you'll need to think on your feet and challenge existing practices to develop answers to complex issues. You'll also be collaborating with colleagues across multiple service lines, so we'll look to you to build relationships and identify opportunities for our clients to benefit from our knowledge in other areas. Regular travel will be required as you will be meeting with key clients, some of those being the most respected in their fields.
**Skills and attributes for success**
+ Develop and maintain strong, productive working relationships with audit client personnel, assess audit clients' satisfaction and proactively maintain contact with the audit client throughout the year
+ Direct field work, inform supervisors of the audit engagement status and manage assurance staff performance
+ Demonstrate a thorough understanding of complex accounting and auditing concepts and apply them to client situations
+ Develop people through effectively delegating audit tasks and providing guidance to assurance staff
+ Provide performance feedback, training and performance reviews for assurance staff
+ Contribute ideas/opinions to the assurance teams and listen/respond to other assurance team members' views
+ Foster an efficient, innovative and team-oriented work environment
+ Use technology to continually learn, share knowledge with assurance team members and enhance service delivery
+ Direct field work, inform supervisors of the audit engagement status and manage assurance staff performance
+ Foster an efficient, innovative and team-oriented work environment
+ Use technology to continually learn, share knowledge with assurance team members and enhance service delivery
+ Develop an understanding of EY's service lines and actively seek/encourage assurance team members to contribute ideas and identify opportunities to apply the firm's services
**To qualify for the role you must have**
+ A bachelor's degree in accounting, finance or business discipline, supported by 7 years of progressive post baccalaureate work experience with Federal US GAAP
+ U.S. CPA license in your work state
+ Excellent project management skills
+ Excellent communication and negotiation skills and a collaborative approach to management
+ A proven record of excellence when managing, mentoring and improving a team of high-performing colleagues
+ Dedication to teamwork and leadership
+ Integrity within a professional environment
+ The ability to obtain and maintain a security clearance
+ Due to the nature of our work in the Government and Public Sector, work may be required to be completed at client, EY and/or contractor sites. Our goal is to assign professionals to projects within a commutable distance of their work location office. In certain circumstances, travel may be required beyond your work location based on client and project needs. Candidates should be willing to travel on average 25% to 30% or more in a hybrid environment.
**Ideally you'll also have**
+ CGFM and/or CDFM
**What we look for**
We're interested in versatile people with the ability to take on new responsibilities and listen to clients to get things done. We're not just looking for accounting and audit experience - we're after genuinely interesting people with the ability to build relationships, negotiate and think in unique and creative news ways. If you're a confident leader with a curious mind and the ability to solve complex issues, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $145,200 to $31,800. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 174,300 to 337,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. 
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .

Our client is seeking an exceptional Lead Public Relations Manager to spearhead strategic communications for groundbreaking advancements in the technology sector. This is a fully remote, senior-level position for a dynamic professional passionate about shaping narratives and building strong brand reputation in a fast-paced, innovative industry. You will play a pivotal role in managing media relations, developing compelling press materials, and executing proactive PR campaigns to elevate our client's profile and influence.

As the Lead PR Manager, you will be responsible for crafting and disseminating key messages, identifying newsworthy stories, and securing positive media coverage across a range of outlets, including tech publications, business journals, and general news media. You will also manage crisis communications, act as a spokesperson when needed, and foster strong relationships with journalists, influencers, and industry analysts. The ability to understand complex technical concepts and translate them into accessible, engaging stories for diverse audiences is crucial.

This role demands a strategic thinker with a proven ability to develop and implement integrated PR strategies that align with business goals. You will lead a remote team of PR professionals, providing guidance and support to ensure cohesive and impactful execution. Your expertise in media outreach, content creation, and campaign analysis will be vital in demonstrating the ROI of PR efforts. We are looking for an individual who is proactive, creative, and possesses impeccable writing and verbal communication skills, capable of thriving in a collaborative, dispersed work environment.

Responsibilities:

• Develop and execute comprehensive public relations strategies to enhance brand visibility and reputation in the tech industry.
• Manage all media relations activities, including press release drafting, media pitching, and interview coordination.
• Cultivate and maintain strong relationships with key media contacts, influencers, and industry analysts.
• Craft compelling press materials, including press kits, media advisories, and executive talking points.
• Lead crisis communication efforts and develop proactive strategies to mitigate reputational risks.
• Monitor media coverage and industry trends, providing insights and recommendations.
• Collaborate with marketing, product, and executive teams to ensure consistent messaging.
• Manage and mentor a remote team of PR professionals.
• Analyze and report on the effectiveness of PR campaigns.
• Identify and pursue opportunities for thought leadership and speaking engagements.

Qualifications:

• Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• Minimum of 8 years of progressive experience in public relations, with a significant focus on the technology sector.
• Demonstrated success in securing positive media coverage in top-tier technology and business publications.
• Exceptional written and verbal communication skills, with a talent for crafting persuasive narratives.
• Proven ability to develop and implement strategic PR plans.
• Experience in crisis communications management.
• Strong understanding of media landscape and digital PR trends.
• Experience leading and managing remote teams.
• Ability to work effectively in a fast-paced, deadline-driven, and remote-first environment.
• Proficiency with PR software and media monitoring tools.

If you are a seasoned PR leader with a passion for technology and a track record of success, we invite you to join our dynamic team and shape the future of tech communications. The core of our operations is based in Orlando, Florida, US , but this role is fully remote.