22 Local Government jobs in Hometown
Municipal & Local Government Attorney

Posted 2 days ago
Job Viewed
Job Description
Responsibilities:
- Provide legal counsel to local government units on a variety of municipal law matters.
- Conduct in-depth research and draft legal documents, including briefs, contracts, and ordinances.
- Represent clients in civil litigation cases, ensuring their interests are effectively advocated.
- Manage case files using document and case management software to ensure organization and compliance.
- Communicate promptly and effectively with clients to address their legal concerns and inquiries.
- Collaborate with colleagues to develop innovative solutions to complex legal challenges.
- Analyze legal claims and complaints, providing strategic guidance for resolution.
- Utilize tools such as Adobe Acrobat and Conveyancer for efficient document handling and preparation.
- Stay current with developments in municipal law to provide informed advice and representation.
- Handle complaint administration and consumer-related matters with attention to detail and accuracy. Requirements - Licensed attorney with at least two years of experience in municipal or local government law.
- Proficiency in legal research and writing, with strong analytical skills.
- Familiarity with case and document management software, including 3M, Adobe Acrobat, and Conveyancer.
- Effective communication skills, both written and verbal, to interact with clients and team members.
- Detail-oriented with excellent organizational abilities to manage multiple cases efficiently.
- Ability to work collaboratively in a team-oriented environment.
- Strong knowledge of civil litigation processes and claim administration.
- Commitment to staying updated on legal trends and regulations relevant to local government law.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Local Government/Transactional Associate Attorney
Posted today
Job Viewed
Job Description
Job Description
Job Description
Growing Loop law firm seeks an experienced corporate/transactional associate to join our dynamic national practice. Our firm handles a broad range of complex matters in a variety of areas, including nonprofit and local government law, complex tort and healthcare defense, commercial litigation and transactional matters, and real estate development. Ideal candidates will possess 3 to 7 years of experience in local government, corporate, or transactional law, with demonstrated experience in representing nonprofit, religious, and/or other tax-exempt organizations. We offer a competitive compensation and benefits package, as well as opportunities for lawyers to enhance their skills through direct client engagement.
Qualifications
Successful candidates will have the ability to work proactively and will demonstrate strong analytical, writing, research, and communication skills, as exemplified by the criteria listed below.
Education and Experience
- 3 to 7 years of hands-on experience in corporate or transactional law.
- Experience with nonprofit, religious, and/or other tax-exempt clients preferred.
- History of academic success.
- Excellent organizational abilities and talents to work independently.
- Strong verbal and written communication skills.
- Direct responsibility for advising clients on corporate governance matters, preparing bylaws and policies, and drafting and negotiating contracts and other transactions.
- In good standing with the Illinois bar.
Job Type: Full-time
Salary: $90,000.00 - $150,000.00 per year, based on experience
Benefits:
- 401(k) with profit sharing
- Disability insurance
- Health insurance
- Health savings account (optional)
- Life insurance
- Vision insurance
- Commuter benefits
Work Location: In office, in person.
Company DescriptionAirdo Werwas, LLC, is a leading defense firm dedicated to delivering exceptional support to our clients. We provide a full range of legal services and solutions to achieve the results our clients need. Our team values professionalism, attention to detail, and dedication to our clients’ needs. We offer a competitive salary and excellent benefits package in a collaborative working environment that provides substantial opportunities for professional development.
Company DescriptionAirdo Werwas, LLC, is a leading defense firm dedicated to delivering exceptional support to our clients. We provide a full range of legal services and solutions to achieve the results our clients need. Our team values professionalism, attention to detail, and dedication to our clients’ needs. We offer a competitive salary and excellent benefits package in a collaborative working environment that provides substantial opportunities for professional development.
Director - Management Consulting - State & Local Government
Posted today
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Job Description
Director - Management Consulting - State & Local Government Join to apply for the Director - Management Consulting - State & Local Government role at Guidehouse Director - Management Consulting - State & Local Government Join to apply for the Director - Management Consulting - State & Local Government role at Guidehouse What You Will Do Actively manage a portfolio of state and local government client engagements and consulting staff, ensuring all contractual targets and deliverables are met Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements with state health agencies Drive quality and standards of work product; ensure superior engagement quality tailored to state health technology-specific challenges such as infrastructure modernization, operational efficiency, and regulatory compliance. Maintain strong relationships with executives at state health departments, including division, branch, and program levels. Develop and instill best practices across consulting engagements. Maintain and promote compliance with contractual, regulatory, and internal policy requirements specific to state programs and initiatives. Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters. Job Family Management Consulting Travel Required Up to 25% Clearance Required None What You Will Do Client Relationship Management and Engagement Delivery Actively manage a portfolio of state and local government client engagements and consulting staff, ensuring all contractual targets and deliverables are met Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements with state health agencies Drive quality and standards of work product; ensure superior engagement quality tailored to state health technology-specific challenges such as infrastructure modernization, operational efficiency, and regulatory compliance. Maintain strong relationships with executives at state health departments, including division, branch, and program levels. Develop and instill best practices across consulting engagements. Maintain and promote compliance with contractual, regulatory, and internal policy requirements specific to state programs and initiatives. Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters. New Business Development Serve as a thought leader in the state health agency consulting domain and assist in building the Guidehouse brand Leverage the firm’s existing relationships to expand existing client relationships and develop new opportunities. Serve as the lead executive for new business opportunities, focusing on system modernization, digital transformation, and operational improvements. Serve as a content expert for client challenges, including funding strategies, technology integration, and process optimization. Be personally engaged in and accountable for growing the consulting practice at a rate of $5M+ in annual new business for the firm. Consulting Staff Leadership Direct line management for consultants assigned to regional state and local government client engagements. Career development, advocacy for, recruitment of, and retention of members of the consulting team. Training and onboarding of new consultants with a focus on state health specific skills and expertise. Contribute to the development of a positive and performance-oriented culture across the state and local government practice. What You Will Need Bachelor’s degree, preferably public administration, business administration, or a related field. 10+ years of total experience, including industry, research, or consulting experience, excluding internships, part-time roles, co-ops, fellowships, and academic research. 10+ years of experience supporting state health agencies 5+ years of experience leading consulting engagements Existing strong relationships with health agency leaders Demonstrated ability to lead new business pursuits and proposals Excellent program/project management skills with demonstrated experience leading large multi-disciplinary teams Demonstrated ability to establish and maintain strong business relationships with senior executive clients in the state health sector. Well-rounded leadership skills to provide strategic, analytical, and operational direction to teams. What Would Be Nice To Have Master’s degree, preferably public administration, or business administration. The annual salary range for this position is $79,000.00- 298,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits Include Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee. Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Consulting, Information Technology, and Sales Industries Business Consulting and Services Referrals increase your chances of interviewing at Guidehouse by 2x Get notified about new Director Management Consulting jobs in Chicago, IL . 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Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Director - Management Consulting - State & Local Government

Posted 2 days ago
Job Viewed
Job Description
Management Consulting
**Travel Required** **:**
Up to 25%
**Clearance Required** **:**
None
**What You Will Do:**
**Client Relationship Management and Engagement Delivery**
- Actively manage a portfolio of state and local government client engagements and consulting staff, ensuring all contractual targets and deliverables are met
- Strategize with consultant teams on project approach, facilitate communications, and manage risk across active engagements with state health agencies
- Drive quality and standards of work product; ensure superior engagement quality tailored to state health technology-specific challenges such as infrastructure modernization, operational efficiency, and regulatory compliance.
- Maintain strong relationships with executives at state health departments, including division, branch, and program levels.
- Develop and instill best practices across consulting engagements.
- Maintain and promote compliance with contractual, regulatory, and internal policy requirements specific to state programs and initiatives.
- Manage the economics of client engagements, ensuring delivery aligns with approved financial parameters.
**New Business Development**
- Serve as a thought leader in the state health agency consulting domain and assist in building the Guidehouse brand
- Leverage the firm's existing relationships to expand existing client relationships and develop new opportunities.
- Serve as the lead executive for new business opportunities, focusing on system modernization, digital transformation, and operational improvements.
- Serve as a content expert for client challenges, including funding strategies, technology integration, and process optimization.
- Be personally engaged in and accountable for growing the consulting practice at a rate of $5M+ in annual new business for the firm.
**Consulting Staff Leadership**
- Direct line management for consultants assigned to regional state and local government client engagements.
- Career development, advocacy for, recruitment of, and retention of members of the consulting team.
- Training and onboarding of new consultants with a focus on state health
specific skills and expertise.
- Contribute to the development of a positive and performance-oriented culture across the state and local government practice.
**What You Will Need:**
- Bachelor's degree, preferably public administration, business administration, or a related field.
- 10+ years of total experience, including industry, research, or consulting experience, excluding internships, part-time roles, co-ops, fellowships, and academic research.
- 10+ years of experience supporting state health agencies
- 5+ years of experience leading consulting engagements
- Existing strong relationships with health agency leaders
- Demonstrated ability to lead new business pursuits and proposals
- Excellent program/project management skills with demonstrated experience leading large multi-disciplinary teams
- Demonstrated ability to establish and maintain strong business relationships with senior executive clients in the state health sector.
- Well-rounded leadership skills to provide strategic, analytical, and operational direction to teams.
**What Would Be Nice To Have:**
- Master's degree, preferably public administration, or business administration.
The annual salary range for this position is $79,000.00- 298,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
**What We Offer** **:**
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
+ Medical, Rx, Dental & Vision Insurance
+ Personal and Family Sick Time & Company Paid Holidays
+ Position may be eligible for a discretionary variable incentive bonus
+ Parental Leave and Adoption Assistance
+ 401(k) Retirement Plan
+ Basic Life & Supplemental Life
+ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
+ Short-Term & Long-Term Disability
+ Student Loan PayDown
+ Tuition Reimbursement, Personal Development & Learning Opportunities
+ Skills Development & Certifications
+ Employee Referral Program
+ Corporate Sponsored Events & Community Outreach
+ Emergency Back-Up Childcare Program
+ Mobility Stipend
**About Guidehouse**
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
_Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._
Public Sector Campaign Manager
Posted today
Job Viewed
Job Description
Get to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology-anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we're looking for lifelong learners and people who can make us better with their unique experiences. Join our team! We're building a world where Identity belongs to you. Position Description: Okta is looking for a Public Sector Campaign Manager to act as a quarterback across the marketing team, driving pipeline-producing integrated campaigns specifically for key buyers and influencers within the Public Sector segment. We are a fast-moving company, so our future Public Sector Campaign Manager needs to be quick on their feet and able to manage multiple critical projects without missing a beat, ensuring campaigns are delivered on time and within budget. This is a unique opportunity for a proven demand generation professional who wants to join a company of passionate employees designing and delivering awesome products to thousands of happy Public Sector customers. Job Duties and Responsibilities: Develop and deliver breakthrough ideas and innovative, integrated campaigns to reach key public sector personas throughout the buyer's journey, including both cross-sell and upsell opportunities within our current Public Sector customers. Turn Public Sector expansion goals and objectives into scalable, actionable integrated marketing plans that deliver measurable results. Quarterback across the entire marketing team (digital, field, product marketing, web, marketing ops, enablement, PR, online, email, database, etc.) to ensure high-quality and timely campaign development and execution tailored for the Public Sector. Manage and own the Public Sector campaign pipeline for effectiveness and results. Collaborate with Partner Marketing to ensure Public Sector campaigns can be leveraged by ISV and/or Channel partners relevant to the government and education markets. Collaborate with field marketing to ensure that Public Sector sales is ready to catch campaigns as they launch, providing necessary enablement and resources. Communicate effectively and often to ensure all stakeholders, including Public Sector sales and leadership, are aligned on campaign objectives and progress. Coordinate campaign implementation schedules to ensure Public Sector campaigns are loaded on time and appropriate contact management strategies for government and education audiences are in place. Research new vendor and program opportunities that generate leads at target CPLs, with a focus on Public Sector-specific channels and events. Implement testing methodologies (A/B) to continually improve overall Public Sector initiatives, optimizing for engagement and conversion within government agencies and educational institutions. Analyze Public Sector campaign results and optimize to increase engagement, lead quality, conversion rates, program performance, and the effectiveness of marketing spend within this unique segment. Minimum REQUIRED Knowledge, Skills, and Abilities: Ideal candidates have 5+ years of experience in B2G (Business-to-Government) demand generation. Marketing experience in a role managing ROI-driven, multi-channel marketing campaigns targeted at Public Sector customers, as well as a strong background working closely with cross-functional teams. Strong understanding of demand generation and a track record of owning Public Sector customer campaigns and driving success. Knowledge of database marketing initiatives and practices specific to Public Sector data and compliance. Track record for delivering under tight deadlines in a fast-paced environment. Highly self-motivated, ability to work independently and as part of a team. Ability to thrive in a dynamic, fast-paced environment where you may have to wear multiple hats. Ability to work well in a fast-paced environment while managing multiple initiatives, particularly those with unique Public Sector requirements. Proven communication, organizational, and time management skills. Excellent writing and presentation skills, with the ability to tailor messaging for Public Sector audiences. Proficiency in Excel, PowerPoint, Salesforce. Marketo and Tableau a plus. College degree or equivalent experience. Okta is an Equal Opportunity Employer. #LI-Hybrid Below is the annual On Target Compensation (OTE) range for candidates located in California, Colorado, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: . The annual OTE range for this position for candidates located in California, Colorado, New York, and Washington is between: $128,000 — $92,000 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: The annual OTE (On Target Earning) range for this position for candidates located in Canada is between: 114,000 — $1 2,000 CAD What you can look forward to as a Full-Time Okta employee! Amazing Benefits Making Social Impact Developing Talent and Fostering Connection + Community at Okta Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! Some roles may require travel to one of our office locations for in-person onboarding. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at #J-18808-Ljbffr
Field Solutions Engineer- Public Sector
Posted 4 days ago
Job Viewed
Job Description
Field Solutions Engineer- Public Sector page is loaded Field Solutions Engineer- Public Sector Apply locations US - AZ - Home Office time type Full time posted on Posted 11 Days Ago job requisition id JR1235 About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.But the heartbeat of SHI is our employees – all 6,000 of them.If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Field Solutions Engineer- Public Sectoris a technologygeneralistworking with large customers and engaging inface-to-face meetings in the SLED space. They will uncover and develop opportunitiesby building strong relationships with the customer alongside our sales teams. This individual will consultondata center, edge, core, cloud, security,collaboration, and services,and will understand how that technology enables business.This position is a remote role requiring residence in the state of Arizonato support business needs as determined by SHI management. Role Description • Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies. • Design and propose tailored infrastructure solutions that align with customers' business objectives. • Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information. • Provide product training and technical education to the sales team and customers. • Act as a trusted IT advisor for customers, partnering with Field Account Executives. • Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business. • Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces. • Develop solutions that fit customers’ needs and budgets through strategic planning. • Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management. • Educate and develop sales teams on technical selling, product training, services, and technology trends. Behaviors and Competencies Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium. Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution. Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others. Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained. Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods. Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management. Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions. Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion. Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency. Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results. Skill Level Requirements •Experience working in complex Data Center sales opportunities - Intermediate •Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate •Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate •Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate •Expertise in mainstreamtechnologies to include: Dell Technologies, NetApp, HPE,Cisco,Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate •Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate Other Requirements •Completed Bachelor’s Degree or relevant work experience required •3-5 years of experience in a similar role •Ability to travel to SHI, Partner, and Customer Events •Advanced certification in one or more of the following mainstream technologies preferred: •Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix Equal Employment Opportunity – M/F/Disability/Protected Veteran Status #J-18808-Ljbffr
Principal, Technical Success Manager - Public Sector

Posted 1 day ago
Job Viewed
Job Description
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing.
**Principal, Technical Success Manager - Public Sector**
**Why We Have This Role**
The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for resourceful individuals to join our team who aren't afraid to dive into the details and understand the tools our customers use, and working with them to realize long term value. We have impressive members on this team, and are always looking for more amazing talent!
**How You'll Find Success**
Technical Success Managers are Qualtrics experts who work with our clients and customers to realize the potential of the Qualtrics product. In this role, you will work with clients to understand the customers programs and objectives, and leverage your technical expertise to build programs that drive adoption and value for the customer. Technical Success Managers work in a post-sales capacity that directly contributes to the long-term success of our customers' programs, and deepen relationships with the clients they support. As a Technical Success Manager, you should both be a tech-savvy professional and someone who excels at nurturing relationships to deliver exceptional client service. You'll be responsible for both leading indicators on adoption/maturity
**How You'll Grow**
+ Enhance your software platform knowledge and technical troubleshooting skills
+ Build your creative problem-solving and critical-thinking skills to deliver actionable, scalable recommendations that improve the end to end customer experience for customers
+ Develop critical customer relationship and communication skills to develop impactful, trusted relationships
**Things You'll Do**
+ Drive Customer Adoption and Optimize Programs
+ Build, configure, and execute services that align to client objectives, strategic goals, maximizing client value
+ Leverage customer usage data to deliver actionable insights & recommendations
+ Develop a deep understanding of Qualtrics' service offerings to meet client needs, guiding them through use cases to drive program maturity.
+ Establish and maintain multi-level stakeholder relationships to ensure customer health and support.
+ Serve as a platform expert, advising clients on high-value usage and translating customer goals into tailored recommendations.
+ Act as a point of escalation for complex issues, championing customer needs internally and mobilizing resources for maximum impact.
+ Drive adoption of key platform features through demos and proof of concepts, leveraging best practices for implementation.
+ Collaboration & Cross-Functional Partnerships
+ Collaborate with Sales and Services teams to develop meaningful client relationships, aligned to the overall client account strategy
+ Develop cross-functional initiatives that will improve the overall customer experience and lead to greater satisfaction and loyalty among our customers
+ Team effectively with internal and external partners to ensure execution of client account strategy and delivery of target customer outcomes
**What We're Looking For On Your Resume**
+ Bachelor's degree from a competitive university
+ 5+ years experience working in a technical, consulting, or client-facing role
+ Ability to thrive in a fast paced environment, managing multiple projects simultaneously across various customers
+ Experience working with customers in all phases of their adoption journey
+ Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment
+ Comfort in working both autonomously and collaboratively
+ Ability to articulate technical concepts to a non-technical audience
+ Detail-oriented with an ability to prioritize and meet deadlines
+ Familiarity with software and front-end development
+ Excellent verbal and written communication skills
+ Strong problem-solving skills
+ _For roles working with Federal customers_
+ Required: Ability to obtain and maintain a Public Trust determination and/or Secret Clearance
+ Preferred: Active Public Trust or Secret clearance
+ To be eligible for a Public Trust determination and/or Secret clearance, individuals must pass an evaluation process that confirms their physical and mental health (drug-free), absence of any criminal background, and loyalty to the U.S. government.
**What You Should Know About This Team**
+ Supportive environment with opportunities to work both autonomously and collaboratively
+ Fun, inviting, and inclusive work environment
+ This team is made up of passionate, kind, and smart people who exemplify what it means to be a team
**Our Team's Favorite Perks and Benefits**
+ Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours
+ Qualtrics Experience Program - $1,800 for an experience of your choosing (eligible after a year)
+ 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year)
+ On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our offices
**The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life.
Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
?Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act ( ,Equal Opportunity Employment ( ,Employee Polygraph Protection Act ( is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know.
Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
_For full-time positions,_ this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer. Full-time employees are eligible for medical, dental, vision, life and disability, 401(k) with match, a wellness reimbursement, mental health benefits, and an experience bonus. For a detailed look at our benefits, visit Qualtrics US Benefits ( .
Illinois Annual Pay Transparency Range
$24,500- 227,000 USD
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Oracle Cloud Payroll Functional Lead (Public Sector)
Posted today
Job Viewed
Job Description
Applications Software Technology (AST) was founded on one simple thought, we put our people and our customers first, and you can never lose. AST is a globally recognized award-winning full-service enterprise cloud transformation and systems integrator, specializing in Oracle Cloud, Salesforce, NetSuite, and JD Edwards, serving clients in the Public and Commercial Sectors for over 28 years. Clients look to AST for leadership and assistance in systems integration, business process redesign, project management, systems administration, and training. From on-premise applications to modern cloud technology, AST's services encompass all aspects of Enterprise Resource Planning, Business Intelligence, Enterprise Performance Management, Customer Experience, and Middleware. AST also offers flexible Managed Services, supporting the needs of over 200 Public Sector and Commercial customers around the globe. If you're someone with energy, drive, and creativity, AST might be the place for you.
Currently, we are looking for a highly experienced, team-oriented Oracle Cloud Payroll Functional Lead to join our talented consulting team. This is a US based, full-time position, with travel to customer sites as needed.
What You'll Do:
- Consult on best practices on Oracle Cloud Payroll policies
- Be an expert in the configuration of and management of the Oracle Cloud ERP Payroll applications
- Provide best-practice guidance on payroll business processes and implementation
- Support the definition and validation of various payroll related conversion activities
- Publish weekly status reports to the project management team
- Coordinate efforts between other Module resources to implement the best solution for the client
- Act as Oracle Cloud Payroll SME to understand the business requirements and interpret them to appropriate configurations of the Oracle Cloud Payroll module
- Create and update test scripts needed for functional testing
- Maintain system related processes and documentation and suggest changes to procedures
- Assist with continuous process improvement and provide insights into best practices
- Provide assistance in key system processes (i.e. payroll cycle management, monthly payroll accruals, garnishment and lien processing, etc.).
- Work with technical streams and provide guidance on integrations, conversions and reports
- Bachelor degree (or equivalent experience)
- Minimum 5 years of experience as an Oracle Cloud Payroll Lead with 2-4 years of experience in implementing Oracle Cloud
- Experience with public sector clients like state governments, counties and cities, considered a plus
- Applicants with hands-on experience with Oracle HCM Cloud Tools such as HCM Extract, HDL, PBL experience are preferred
- Experience with monthly and quarterly patch testing/issue resolution, perform impact analysis and testing
- Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing
- Assist clients with business requirements and suggest changes for process improvements
- Ability to lead complete software development lifecycle including analysis, design, configuration, programming and unit testing
- Produce end-user documentation and facilitate knowledge transfer
- Demonstrate strong analytical skills, problem solving/debugging skills
- Able to work in a fast-paced environment with a diverse group of people
- Capable to work independently, take initiative with minimal supervision yet can participate as a team member with a willingness to help where needed
- Excellent verbal and written communication , active listening and interpersonal skills
- Organized and detailed oriented
At AST, people are the center of everything we do, and we work to provide you with benefits beyond a paycheck. We strive to develop and recognize our people at all levels and give them the rewards they deserve. We offer full benefits including medical, dental, vision, retirement/401k, disability, life insurance, and unlimited PTO for all our North American employees to balance your work and life. We also offer additional benefits, such as commuter benefits, legal insurance, pet insurance, sabbatical leave, education reimbursement, parental leave, and much more.
Our Culture:
At AST, people are the center of everything we do. In over 28 years of business, we know that putting our people first is the key to success. Our passion for people has earned us multiple awards. Here are some of the most recent:
- 2023 National Cultural Excellence for Remote Work by Energage
- 2023 National Cultural Excellence for Innovation by Energage
- 2023 National Cultural Excellence for DE&I Practices by Energage
- 2023 National Cultural Excellence for Leadership by Energage
- 2023 Chicago Tribune Top Workplaces by Energage (5th consecutive year)
- 2022 Top Workplaces in the Nation by Energage
- 2022 National Cultural Excellence for Leadership by Energage
- 2022 National Cultural Excellence for Innovation by Energage
- 2022 Dallas Fort Worth's 2022 Best and Brightest Companies to Work for by National Association for Business Resources (NABR)
What we bring: AT AST, we know our people are the key to our success and that means having happy and healthy employees. The pros of working at AST extend well beyond your paycheck. As an employee, you will have access to AST's Total Rewards program. We offer Unlimited PTO for all North American employees, medical, dental, and vision benefits, with plans to suit you and your needs, as well as retirement, disability, and life insurance. We also offer additional benefits, such as commuter benefits, legal insurance, pet insurance, sabbatical leave, education reimbursement, parental leave, and much more. Salary for this role is between $110,000-$170,000 per year.
Our Culture: At AST, people make the difference. We've discovered over our 25 years in business, the more we invest in our talent, the greater the return. We foster a culture of trust, ownership, and innovation at every level of the organization. All doors are open and everyone's ideas matter, giving our people the ability to quickly understand our customers' needs and translate those needs into action. While we celebrate individual wins, we always strive for shared success. We are One AST.
Statement of Non-Discrimination : We value global diversity and are committed to building a diverse and inclusive workplace where we learn from each other. AST is proud to be an equal opportunity employer, making all employment decisions, including recruiting, hiring, training, and promoting without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic or classification protected by law.
AST is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. AST will be the hiring entity. By proceeding with this application, you understand that AST will share your personal information with other IBM affiliates involved in your recruitment process, wherever these are located. More Information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: #LI-DNI
Sr Technical Specialist, General Liability - Public Sector
Posted today
Job Viewed
Job Description
Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$91,800.00 - $151,600.00
Target Openings
1
What Is the Opportunity?
Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability - Public Sector claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff.
What Will You Do?
-
Directly handles assigned severity claims.
-
Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
-
Consults with Manager on use of Claim Coverage Counsel as needed.
-
Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
-
Complete outside investigation as needed per case specifics.
-
Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts.
-
Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation.
-
Maintains claim files and documents claim file activities in accordance with established procedures.
-
Utilizes evaluation documentation tools in accordance with department guidelines.
-
Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis.
-
Utilizes diary management system to ensure that all claims are handled timely.
-
Establishes and maintains proper indemnity and expense reserves.
-
Recommends appropriate cases for discussion at roundtable.
-
Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
-
Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.
-
Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance.
-
Develops and employ creative resolution strategies.
-
Responsible for prompt and proper disposition of all claims within delegated authority.
-
Negotiates disposition of claims with insureds and claimants or their legal representatives.
-
Recognizes and implements alternate means of resolution.
-
Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
-
Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy,
-
Tracks and controls legal expenses to assure cost-effective resolution.
-
Effectively and efficiently manages both allocated and unallocated loss adjustment expenses.
-
Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
-
Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
-
Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis.
-
Appropriately deals with information that is considered personal and confidential.
-
Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers.
-
Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws.
-
Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
-
Shares accountability with business partners to achieve and sustain quality results.
-
Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts.
-
In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
-
Perform other duties as assigned.
What Will Our Ideal Candidate Have?
-
Bachelor's Degree preferred.
-
4 years bodily injury litigation and public sector claim handling experience preferred.
-
Advanced level knowledge in coverage, liability and damages analysis and has a thorough
-
understanding of the litigation process, relevant case and statutory law and expert
-
litigation management skills preferred.
-
Extensive claim and/or legal experience and technical expertise to evaluate severe and
-
complex claims preferred.
-
Able to make independent decisions on most assigned cases without involvement of supervisor
-
preferred.
-
Thorough understanding of business line products, policy language, exclusions, ISO forms,
-
and effective claims handling practices preferred.
-
Openness to the ideas and expertise of others actively solicits input and shares ideas.
-
Strong customer service skills. - Intermediate
-
Demonstrated coaching, influence and persuasion skills.- Intermediate
-
Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate
-
Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate
-
Attention to detail ensuring accuracy -Intermediate
-
Job Specific Technical Competencies:
-
Analytical Thinking - Intermediate
-
Judgment/Decision Making - Intermediate
-
Communication - Intermediate
-
Negotiation -Advanced
-
Insurance Contract
-
Knowledge - Advanced
-
Principles of Investigation - Advanced
-
Value Determination - Advanced
-
Settlement Techniques - Intermediate
-
Legal Knowledge - Intermediate
-
Medical Knowledge - Intermediate
What is a Must Have?
- High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience.
What Is in It for You?
-
Health Insurance : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
-
Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
-
Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
-
Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
-
Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
Sr Technical Specialist General Liability - Public Sector
Posted today
Job Viewed
Job Description
Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$91,800.00 - $151,600.00Target Openings
1What Is the Opportunity?
Under general supervision, this position is responsible for investigating, evaluating, reserving, negotiating and resolving assigned General Liability - Public Sector claims. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners. This job does not manage staff.What Will You Do?
- Directly handles assigned severity claims.
- Provides quality customer service and ensures file quality and timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
- Consults with Manager on use of Claim Coverage Counsel as needed.
- Directly investigates each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders; take necessary statements, as strategically appropriate.
- Complete outside investigation as needed per case specifics.
- Actively engages in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subrogation, Risk Control, nurse consultants, and fire or fraud investigators, and other experts.
- Verifies the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damage documentation.
- Maintains claim files and documents claim file activities in accordance with established procedures.
- Utilizes evaluation documentation tools in accordance with department guidelines.
- Proactively reviews Claim File Analysis (CFA) for adherence to quality standards and trend analysis.
- Utilizes diary management system to ensure that all claims are handled timely.
- Establishes and maintains proper indemnity and expense reserves.
- Recommends appropriate cases for discussion at roundtable.
- Attends and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
- Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others.
- Applies the Company's claim quality management protocols and Best Practices to all claims; documents the rationale for any departure from applicable protocols with or without assistance.
- Develops and employ creative resolution strategies.
- Responsible for prompt and proper disposition of all claims within delegated authority.
- Negotiates disposition of claims with insureds and claimants or their legal representatives.
- Recognizes and implements alternate means of resolution.
- Manages litigated claims. Develops litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
- Applies litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy,
- Tracks and controls legal expenses to assure cost-effective resolution.
- Effectively and efficiently manages both allocated and unallocated loss adjustment expenses.
- Attends depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
- Updates appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
- Recognizes cases, based on severity/complexity protocols that should be transferred to another level of claim professional and refers on a timely basis.
- Appropriately deals with information that is considered personal and confidential.
- Fulfills specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions and inquiries from agents and brokers.
- Represents the company as a technical resource, attends legal proceedings as needed, acts within established professional guidelines as well as applicable state laws.
- Actively provides mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
- Shares accountability with business partners to achieve and sustain quality results.
- Evaluates all claims for recovery potential; directly handles recovery efforts and/or engages and directs Company resources for recovery efforts.
- In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
- Bachelor's Degree preferred.
- 4 years bodily injury litigation and public sector claim handling experience preferred.
- Advanced level knowledge in coverage, liability and damages analysis and has a thorough
- understanding of the litigation process, relevant case and statutory law and expert
- litigation management skills preferred.
- Extensive claim and/or legal experience and technical expertise to evaluate severe and
- complex claims preferred.
- Able to make independent decisions on most assigned cases without involvement of supervisor
- preferred.
- Thorough understanding of business line products, policy language, exclusions, ISO forms,
- and effective claims handling practices preferred.
- Openness to the ideas and expertise of others actively solicits input and shares ideas.
- Strong customer service skills. - Intermediate
- Demonstrated coaching, influence and persuasion skills.- Intermediate
- Strong written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.- Intermediate
- Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information. - Intermediate
- Attention to detail ensuring accuracy -Intermediate
- Job Specific Technical Competencies:
- Analytical Thinking - Intermediate
- Judgment/Decision Making - Intermediate
- Communication - Intermediate
- Negotiation -Advanced
- Insurance Contract
- Knowledge - Advanced
- Principles of Investigation - Advanced
- Value Determination - Advanced
- Settlement Techniques - Intermediate
- Legal Knowledge - Intermediate
- Medical Knowledge - Intermediate
What is a Must Have?
- High School Degree or GED required with a minimum of 3 years bodily injury litigation claim handling or comparable claim litigation experience.
What Is in It for You?
- Health Insurance :Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit
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