218 Local Services jobs in Nashotah

Help Desk Analyst II

53052 Menomonee Falls, Wisconsin Robert Half

Posted 18 days ago

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Job Description

Description
We are seeking a skilled Level 2 Help Desk Technician to join our team on a part-time basis (average 20 hours per week) to support a local Managed Service Provider (MSP). The ideal candidate has previous experience working within an MSP environment or providing direct client support during onsite escalations. This role requires a strong understanding of IT technical support and exceptional troubleshooting skills in both remote and onsite settings.
Key Responsibilities:
+ Provide prompt remote and onsite IT technical support for end-user requests.
+ Troubleshoot and resolve networking issues, including TCP/IP, routing, and switching concepts.
+ Perform hardware diagnostics and support for workstations and servers (HP/Dell).
+ Manage and implement firewalls (experience is a plus).
+ Address common issues such as:
+ Mapping drives and shares.
+ Resolving connection problems.
+ Removing viruses/spyware and performing general system cleanups.
+ Configuring and troubleshooting smartphones.
+ Setting up email accounts (Outlook or other clients) and managing email archives.
+ Manage user accounts, including creating new users, resetting passwords, unlocking accounts, and managing groups and email boxes.
+ Install and configure applications, printers, and create printer settings.
+ Support VPN and remote access solutions.
+ Create, update, close, route, and escalate tickets in the CRM system.
+ Maintain professionalism and adherence to attendance requirements.
+ Perform other duties as assigned.
Desired Skills & Experience:
Candidates with the following background and expertise will be given priority:
+ Previous experience in mid-sized environments with in-house IT support resources.
+ Knowledge and support of cloud computing solutions like Office 365 and Google Apps.
+ Proficiency in Microsoft Group Policy Administration (certifications are a plus).
+ Wireless network implementation and management.
+ Familiarity with corporate antivirus remediation solutions.
+ Hands-on experience with Kaseya for remote login and ticket management.
+ Proficiency in Hyper-V, Citrix, and Mac OSX.
Additional Qualifications:
+ Previous experience with Kaseya software is a bonus.
+ Capability in managing and maintaining firewall systems is a strong plus.
+ Demonstrates excellent problem-solving skills and the ability to work independently.
+ Strong communication skills with a focus on client service and satisfaction.
This part-time opportunity is ideal for someone looking to join a dynamic and fast-paced MSP environment while managing flexible hours.
If you are passionate about delivering top-tier IT support and possess a blend of technical expertise and client-facing skills, we encourage you to apply.
Requirements Microsoft, Active Directory, Computer Hardware, Configuration Management, Deployments, TCP/IP, Hyper-V, Group Policy, MS Office 365, Google Apps, VPN - Virtual Private Network, Remote Access Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Clinical Help Desk Administrative Coordinator - Remote

53201 Milwaukee, Wisconsin Maximus

Posted 20 days ago

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Job Description

Permanent
Description & Requirements

Maximus is currently hiring a Clinical Help Desk Administrative Coordinator to support the Oregon MED (Mental Emotional Disabilities) project. The Clinical Admin will handle administrative help desk duties such as answering phone calls, scheduling appointments/assessments, emails, faxes, follow-ups and reviewing documentation.

About the Program: We partnered with Oregon DHS manages in-person eligibility reviews for people that may be experiencing mental illness along with possible physical needs for the Aging and People with Disabilities (APD) Program. Through the mental or emotional disorders (MED) Review Process, we give DHS accurate review recommendations of an individual's primary need for services. Our assessment enables DHS to make informed program eligibility decisions based on a clear and accurate understanding of which programs may best address an individuals unique needs.

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- • Competitive Compensation -Bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.

- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:
- Provide customer support to internal and external customers
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Performs other related duties as assigned.

Required Skills/Abilities:
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Ability to work independently

Minimum Requirements

- High School Degree or equivalent and minimum 1 year of relevant experience, or Associate Degree
- Clinical office experience preferred

- Minimum of three (3) years of experience in customer service supporting clients in fast-paced, healthcare or administrative environments, with a focus on problem resolution and clear communication.

Preferred Requirements

- Skilled in creating and maintaining schedules for multiple individuals

- Strong ability to multitask and adapt to changing priorities

Home Office Requirements

- Maximus provides company-issued computer equipment and cell phone

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

- Private and secure workspace

#ClinicalServices #LI-Remote

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

14.00

Maximum Salary

$

19.20

Apply Now

Intern -Help Desk, PC Technician (6 months +)

53244 Milwaukee, Wisconsin A.B. Data

Posted 10 days ago

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Job Description

Responsibilities include but are not limited to:

• Installing hardware and software applications
• Performing desktop imaging and system rebuilds
• Supporting the diagnosis and resolution of system downtime issues
• Providing basic user training and support as needed
• Assisting the IT department with internal projects, which may include:
• Cable pulling, termination, labeling/documentation, and field testing
• Organizing and maintaining IT department inventory along with proper e-waste
procedures
• Supporting special projects and general labor duties as required to meet company and
departmental needs.

Requirements:

• Must possess an associate's degree or be currently enrolled in an IT-related degree program
(upcoming graduates are encouraged to apply)
• Any previous IT experience is a bonus
• Any IT certifications are a plus

This internship offers hands-on experience in a dynamic IT environment and the opportunity to
contribute meaningfully to real-world technology operations. The candidate must also pass extensive
background checks.

Hourly Rate is $17.00

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Sr Director - CA Regional Sales (State & Local Health and Human Services)

53201 Milwaukee, Wisconsin Maximus

Posted 5 days ago

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Job Description

Permanent
Description & Requirements

Maximus is a leading provider of innovative solutions and services that help governments and businesses strengthen communities and empower individuals. As we continue to expand our impact, we are seeking a dynamic and results-driven Regional Sales Lead to join our team. In this role, you will be responsible for identifying new business opportunities, fostering strategic partnerships, and driving growth across key health and human services government sectors in California. You will collaborate with cross-functional teams, cultivate client relationships, and influence long-term revenue strategies. Your ability to navigate complex environments and uncover actionable insights will be key to driving success. The sales focus is on new client and new add-on business with existing clients.

At Maximus, we value integrity, ingenuity, and collaboration. Come join Maximus if you have a proven track record for proactively building client relationships, deal shaping, pipelining and influencing client decisions and deal structures. Bring your entrepreneurial energy and passion about making a difference to Maximus.

***For this Role, the candidate must reside in the state of California (remote, CA)***

Essential Duties and Responsibilities:
- Partner with the line of business P/L owners in the regions to identify sales / growth goals for the states.
- Maintain direct and verifiable contacts in each state throughout assigned territory at levels including but not limited to the agencies, the Executive Branch and the Legislature.
- Conduct opportunity pursuit in health and human services markets.
- Carry out business development to qualify opportunities.
- Collaborate with internal stakeholders to identify, verify, qualify and deliver revenue generating deals.
- Collaborate with practice leads and solution experts to close sales.
- Prospect and pressure test new market ideas with client base.
- Determine value propositions, win themes, and key differentiators that matter to the buyer.

Minimum Requirements

- Bachelor's degree from an accredited college or university
- 10 years of relevant experience required.
- Must be a consultative account manager and seller who develops deep relationships and adds value to the client's business over the long term.
- Must have existing and actionable relationships in the region.
- Must be able to forge relationships with key government contacts to shape opportunities.
- Must be a team player who has ability to partner across Maximus.
- General knowledge of state government procurement practices is required. Knowledge of health and human service BPO programs in the region is preferred.
- Experience conducting business development activities in state government and health sector.
- Knowledge of solutions that state government purchases.
- Strong verbal and written communication skills.
- Proven experience developing opportunities.
- Experience with legislative actions preferred.
- Advanced knowledge of BPO sales and relationship management.
- Strong leadership skills.
- Skilled at account strategy, account planning and relationship management.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

190,000.00

Maximum Salary

$

225,000.00

Apply Now

Clinical Team Lead - Community Support Services

53202 Milwaukee, Wisconsin $65000 Annually WhatJobs

Posted today

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Job Description

full-time
Our client is seeking a dedicated and compassionate Clinical Team Lead to join their dynamic community support services team in Milwaukee, Wisconsin, US . This pivotal role involves providing exceptional leadership and direct support to individuals with complex needs, fostering an environment of growth, dignity, and independence. The ideal candidate will possess a strong understanding of person-centered care principles and a proven ability to manage a caseload while supervising and mentoring a team of care professionals.

Key responsibilities include developing and implementing individualized care plans, conducting regular assessments, and ensuring the highest standards of care are maintained. You will be instrumental in coordinating services with external agencies, families, and support networks to create a holistic approach to care. The Clinical Team Lead will also be responsible for crisis intervention, de-escalation strategies, and providing ongoing training and development opportunities for the care team. This position requires a proactive approach to problem-solving and a commitment to continuous improvement in service delivery.

Qualifications necessary for this role include a Bachelor's degree in Social Work, Psychology, Sociology, or a related field. A Master's degree is preferred. A minimum of three years of experience in community-based care, with at least one year in a supervisory or leadership capacity, is essential. Excellent communication, interpersonal, and organizational skills are a must. The ability to work effectively independently and as part of a multidisciplinary team is crucial. Familiarity with electronic health records and case management software is also required. This role offers a fantastic opportunity to make a tangible difference in the lives of vulnerable individuals and to advance your career in a supportive and rewarding environment. We are looking for someone with a passion for social justice and a deep commitment to empowering individuals to achieve their full potential.
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Sr Director - Mid West Regional Sales (State & Local Health and Human Services)

53201 Milwaukee, Wisconsin Maximus

Posted 5 days ago

Job Viewed

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Job Description

Permanent
Description & Requirements

Maximus is a leading provider of innovative solutions and services that help governments and businesses strengthen communities and empower individuals. As we continue to expand our impact, we are seeking a dynamic and results-driven Regional Sales Lead to join our team. In this role, you will be responsible for identifying new business opportunities, fostering strategic partnerships, and driving growth across key health and human services government sectors in the regional territory: Indiana, Minnesota, Iowa, Wisconsin, Illinois and Michigan. You will collaborate with cross-functional teams, cultivate client relationships, and influence long-term revenue strategies. Your ability to navigate complex environments and uncover actionable insights will be key to driving success. The sales focus is on new client and new add-on business with existing clients.

At Maximus, we value integrity, ingenuity, and collaboration. Come join Maximus if you have a proven track record for proactively building client relationships, deal shaping, pipelining and influencing client decisions and deal structures. Bring your entrepreneurial energy and passion about making a difference to Maximus.

***For this Role, it is preferred that the candidate resides in one of the Regional Territory States: Indiana, Minnesota, Iowa, Wisconsin, Illinois or Michigan***

Essential Duties and Responsibilities:
- Partner with the line of business P/L owners in the regions to identify sales / growth goals for the states.
- Maintain direct and verifiable contacts in each state throughout assigned territory at levels including but not limited to the agencies, the Executive Branch and the Legislature.
- Conduct opportunity pursuit in health and human services markets.
- Carry out business development to qualify opportunities.
- Collaborate with internal stakeholders to identify, verify, qualify and deliver revenue generating deals.
- Collaborate with practice leads and solution experts to close sales.
- Prospect and pressure test new market ideas with client base.
- Determine value propositions, win themes, and key differentiators that matter to the buyer.

Minimum Requirements

- Bachelor's degree from an accredited college or university
- 10 years of relevant experience required.
- Must be a consultative account manager and seller who develops deep relationships and adds value to the client's business over the long term.
- Must have existing and actionable relationships in the region.
- Must be able to forge relationships with key government contacts to shape opportunities.
- Must be a team player who has ability to partner across Maximus.
- General knowledge of state government procurement practices is required. Knowledge of health and human service BPO programs in the region is preferred.
- Experience conducting business development activities in state government and health sector.
- Knowledge of solutions that state government purchases.
- Strong verbal and written communication skills.
- Proven experience developing opportunities.
- Experience with legislative actions preferred.
- Advanced knowledge of BPO sales and relationship management.
- Strong leadership skills.
- Skilled at account strategy, account planning and relationship management.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

170,000.00

Maximum Salary

$

200,000.00

Apply Now

Tax Services Manager - FSO - State & Local Tax, EDGE

53208 Milwaukee, Wisconsin EY

Posted 18 days ago

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Job Description

Location: Anywhere in country.
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
EY is a leader in serving the global financial services marketplace and the only professional services firm with a separate business unit dedicated to the financial services industry - the Financial Services Organization (FSO). Our focused model and bold ambition have put us at the center of the events that continue to reshape and redefine our industry, working side by side with a range of clients from our most venerable institutions to dynamic new entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our purpose is to help build a financial services industry in which financial institutions are trusted and flourish, and the global economy is healthy, growing, and secure. If you have a passion for rallying together to solve complex challenges, then come join our dynamic FSO team!
Our Financial Services EY EDGE practice is made up of a team of professionals providing dedicated tax technical services to both US and global clients. EDGE stands for Exceptional Delivery and Growth Engine because this team operates in a technical environment with deep process and service delivery experience that distinguishes EY in the marketplace.
The opportunity
EY's FSO EDGE State and Local Tax practice provides comprehensive and specialized tax assistance tailored to the unique needs of our clients. You will work alongside our practice office professionals who are knowledgeable and experienced in a wide range of tax areas, processes, and compliance.
Your Key Responsibilities
A Services Manager in FSO EDGE State & Local Tax will be responsible for delivering and managing tax compliance and consulting work for clients. The objective is to recognize and identify problem areas and items that need to be addressed or escalated to ensure client needs are timely and accurately completed. You will also be working in a highly collaborative culture, along colleagues from different practices, while listing and sharing information.
Skills and Attributes for Success
+ Analyzing an evolving portfolio of complex tax operations to provide meaningful business insights
+ Identifying potential opportunities and risks and communicating these to our clients
+ Learning and researching current market trends, to maintain your credibility as a trusted advisor
+ Developing clear, intelligent plans and approaches to improve our clients' tax activities
+ Researching our clients' business operations and building long-lasting relationships to tailor your advice to their specific needs
+ Working with a motivated team of professionals
+ Building effective long-term relationships with our clients
+ Maintaining your reputation in your field by constantly updating and sharing your technical and finest practice knowledge
+ Managing, coaching and developing a team of tax professionals, reviewing work and helping to confirm they have the knowledge, tools and opportunities they need to excel
To qualify for the role you must have
+ A bachelor's degree in Accounting, Finance, Business or a related discipline or a graduate degree in Tax or Law
+ CPA or licensed Attorney
+ A minimum of 5 years of relevant work experience in professional services or professional tax organization
+ A thorough understanding of automated tax processing systems and laws within your area of technical professionalism
+ Excellent collaboration and negotiation skills, and the confidence to challenge senior colleagues and stakeholders from a diverse range of backgrounds
+ A commitment to continuing your learning
Ideally, you'll also have
+ A thorough understanding of state and local partnership tax
+ Proficiency in Office applications (Word, Excel, PowerPoint)
+ Experience with Return Preparation Software
+ Experience in working in a variety of teams
+ Ability to adapt your work style to work with both internal and client team members
What We Look For
We're interested in people with initiative who are not afraid to speak up, with a genuine desire to service clients in the financial services industry focused on state and local taxes. If you're ready to further build on your reputation as a professional advisor, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $103,600 to $89,700. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 124,200 to 215,600. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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Customer Service

53208 Milwaukee, Wisconsin Adecco US, Inc.

Posted 18 days ago

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Job Description

We are seeking a Customer Care Specialist to join our team! You will be responsible for helping customers by providing service information and maintaining customer relationships.
**Responsibilities:**
+ Handle customer inquiries
+ Driving to Customer locations on-site
+ Provide information about our services
+ Document and update customer records based on interactions
+ Develop and maintain a knowledge base of the evolving products and services
**Qualifications:**
+ Previous experience in customer service, sales, along with safe driving skills
+ Ability to build rapport with clients
+ Ability to prioritize and multitask
+ Comfortable with face-to-face meetings
+ Positive and professional demeanor
+ Excellent written and verbal communication skills
+ Familiarity with CRM platforms
+ Driving within a territory, home nights and weekends
+ Using your own vehicle, driving to specific locations
FULL TIME - Travel within territory
**Pay Details:** $20.00 to $23.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
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Customer Service Advisor

Greenfield, Wisconsin VIOCF

Posted today

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Job Description

Geared for the Driven  

At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that protects our team members and guests. Our drive-thru oil change experience lets you stay in your vehicle. Plus, we’ve stepped up extra safety measures in line with CDC guidance. It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs. 

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC. With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.   

What you’ll do  

As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using your knowledge of our products and services. No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.   

  • Deliver a positive first impression to each guest with a warm, friendly greeting 
  • Present oil change options and additional services based on manufacturer recommendations 
  • Build trust and win repeat, loyal customers 
  • Evaluate customers' needs, working quickly and efficiently 
  • Provide hands-on assistance under the hood as needed 
  • Master products, services, and company knowledge 

How you’ll succeed  

  • Have effective interpersonal, oral communication skills 
  • You enjoy interacting with people face-to-face 
  • You are friendly and ready to work as part of a customer-focused team 
  • Have an eagerness to learn and grow  
  • You can occasionally lift up to 50 pounds 
  • Have full mobility and the ability to work with your hands above your head 
  • Can stand for extended periods of time and climb stairs 

Benefits include:  

  • Competitive pay & flexible work schedule 
  • On-the-job training 
  • Paid biweekly 
  • Company provided uniforms and tools 
  • We promote from within - a commitment we are passionate about 
  • No late evenings 
  • Paid time off and holidays* 
  • Medical, dental, vision, and 401(k) savings plans* 

*Terms and conditions apply, and benefits may differ depending on location   

Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. 

The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1-800-Valvoline or email   to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.  

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  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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