149 Lowell General Hospital jobs in Lowell
Nursing Director Cancer Services Lowell General Hospital
Posted 1 day ago
Job Viewed
Job Description
Lowell General Hospital
Our 2 inpatient hospital campuses, Cancer Center, Heart and Vascular Center, 4 urgent care locations, affiliated physicians and outpatient facilities provide state-of-the-art technology and a full range of specialty services to the Greater Lowell community.
Job Overview
Reporting to the Chief Nursing Officer, the Director of Cancer Services at Lowell General Hospital is responsible for the strategic leadership, operational oversight, and clinical excellence of all oncology programs and services within the healthcare organization. This role ensures the delivery of high-quality, patient-centered cancer care across the continuum—from prevention and diagnosis to treatment, survivorship, and palliative care.
The Director collaborates closely with medical staff, nursing leadership, administrative teams, and external partners to align cancer services with organizational goals, regulatory requirements, and industry best practices. Key responsibilities include program development, quality and performance improvement, budget management, staffing, compliance with accreditation standards (e.g., CoC, NAPBC), and the integration of innovative practices and technologies in oncology care.
This position requires strong leadership skills, in-depth knowledge of oncology service delivery, and the ability to foster a multidisciplinary approach to care that enhances patient outcomes, provider satisfaction, and operational efficiency.
Job Description
Minimum Qualifications:
1. Massachusetts RN Licensure.
2. 7 Years of RN Experience with at least 5 years of management experience.
3. Current Basic Life Support (BLS) Certification.
4. Bachelor of Science in Nursing (BSN).
5. Master’s Degree in Health Administration, Nursing, Business Administration, or another related field.
Preferred Qualifications:
1. OCN certification or other oncology related certification
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Initiates and manages change, ensuring appropriate support and resources to staff.
2. Creates opportunities for multidisciplinary forums in order to solve problems and facilitate planning.
3. Monitors and ensures excellence in the clinical practice of nursing and the delivery of patient care on unit.
4. Integrates the nursing service philosophy into all unit practices and programs.
5. Keeps current with literature regarding changing practices, interventions, and research in patient care and health care delivery.
6. Utilizes a performance improvement process to assess the response to care from patients, families, and others.
7. Provides leadership in setting the direction of the unit and is responsive to changing internal and external factors.
8. Maintains open communication with managers whose departments provide support services to the clinical area in order to ensure the appropriate level of service at all times.
9. Manages human, fiscal, and other resources needed to support clinical nursing practice and positive patient outcomes.
10. Provides leadership in developing quality driven and cost-effective programs of care.
11. Monitors and critically analyzes resource utilization of the unit.
12. Collaborates with physicians, hospital administrators, and other relevant groups on methods of delivering care.
13. Provides leadership in developing quality driven and cost-effective programs of care.
14. Ensures appropriate staffing plan to accommodate changing needs of the unit.
15. Utilizes knowledge of federal, state, hospital, unit and accreditation agencies standards, policies and procedures to direct patient care.
16. Oversees operating and capital budget; implements strategies to improve efficiency and reduce costs.
17. Creates and fosters a learning environment that facilities the professional growth and development of staff.
18. Oversees written policies and procedures.
Physical Requirements:
1. Ability to sit for extended periods of time.
2. Occasional lifting of 5-15 lbs and turning patients.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
Skills & Abilities:
1. Ability to effectively communicate with patients, families, physicians, and healthcare team.
2. Ability to maintain and develop clinical knowledge, judgment, and skills.
3. Knowledge of and application of the nursing process.
4. Possesses strong clinical and theoretical skills.
5. Demonstrates proactive approach.
Job Profile Summary
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.
Nursing Director Magnet Program Lowell General Hospital
Posted 1 day ago
Job Viewed
Job Description
Lowell General Hospital
Lowell General Hospital has delivered high-quality and compassionate care since 1891. Our two inpatient hospital campuses, Cancer Center, Heart and Vascular Center, four urgent care locations, affiliated physicians and outpatient facilities provide state-of-the-art technology and a full range of specialty services in the Merrimack Valley.
Job Overview
Lowell General Hospital is seeking a Magnet Program Director to lead and manage the organization’s journey to achieve and maintain ANCC Magnet® Recognition . We are a 4-time Magnet® designated hospital, recognized for our positive work environment, innovation, nursing excellence, and positive patient outcomes. Reporting to the Chief Nursing Officer, this position plays a strategic and operational role in advancing nursing excellence, fostering a culture of shared governance, evidence-based practice, and continuous quality improvement. The Magnet Program Director coordinates all activities related to Magnet documentation, readiness, site visits, and ongoing compliance with Magnet standards.
Job Description
Minimum Qualifications:
1. Massachusetts RN Licensure.
2. 7 Years of RN Experience with at least 5 years of management experience.
3. Current Basic Life Support (BLS) Certification.
4. Bachelor of Science in Nursing (BSN).
5. Master’s Degree in Health Administration, Nursing, Business Administration, or another related field.
Preferred Qualifications:
1. In-depth knowledge of the ANCC Magnet Recognition Program® standards and processes
2. Experience leading or supporting a Magnet designation or re-designation process. Previous experience as Magnet Program Director or Coordinator in a designated Magnet facility
3. Certification in Nursing Administration (NE-BC/NEA-BC) or Nursing Professional Development (NPD-BC)
4. Strong project management skills with the ability to lead large-scale initiatives
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Initiates and manages change, ensuring appropriate support and resources to staff.
2. Creates opportunities for multidisciplinary forums in order to solve problems and facilitate planning.
3. Monitors and ensures excellence in the clinical practice of nursing and the delivery of patient care on unit.
4. Integrates the nursing service philosophy into all unit practices and programs.
5. Keeps current with literature regarding changing practices, interventions, and research in patient care and health care delivery.
6. Utilizes a performance improvement process to assess the response to care from patients, families, and others.
7. Provides leadership in setting the direction of the unit and is responsive to changing internal and external factors.
8. Maintains open communication with managers whose departments provide support services to the clinical area in order to ensure the appropriate level of service at all times.
9. Manages human, fiscal, and other resources needed to support clinical nursing practice and positive patient outcomes.
10. Provides leadership in developing quality driven and cost-effective programs of care.
11. Monitors and critically analyzes resource utilization of the unit.
12. Collaborates with physicians, hospital administrators, and other relevant groups on methods of delivering care.
13. Provides leadership in developing quality driven and cost-effective programs of care.
14. Ensures appropriate staffing plan to accommodate changing needs of the unit.
15. Utilizes knowledge of federal, state, hospital, unit and accreditation agencies standards, policies and procedures to direct patient care.
16. Oversees operating and capital budget; implements strategies to improve efficiency and reduce costs.
17. Creates and fosters a learning environment that facilities the professional growth and development of staff.
18. Oversees written policies and procedures.
Physical Requirements:
1. Ability to sit for extended periods of time.
2. Occasional lifting of 5-15 lbs and turning patients.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
Skills & Abilities:
1. Ability to effectively communicate with patients, families, physicians, and healthcare team.
2. Ability to maintain and develop clinical knowledge, judgment, and skills.
3. Knowledge of and application of the nursing process.
4. Possesses strong clinical and theoretical skills.
5. Demonstrates proactive approach.
Job Profile Summary
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.
Nursing Director Cancer Services Lowell General Hospital
Posted 1 day ago
Job Viewed
Job Description
Lowell General Hospital
Our 2 inpatient hospital campuses, Cancer Center, Heart and Vascular Center, 4 urgent care locations, affiliated physicians and outpatient facilities provide state-of-the-art technology and a full range of specialty services to the Greater Lowell community.
Job Overview
Reporting to the Chief Nursing Officer, the Director of Cancer Services at Lowell General Hospital is responsible for the strategic leadership, operational oversight, and clinical excellence of all oncology programs and services within the healthcare organization. This role ensures the delivery of high-quality, patient-centered cancer care across the continuum—from prevention and diagnosis to treatment, survivorship, and palliative care.
The Director collaborates closely with medical staff, nursing leadership, administrative teams, and external partners to align cancer services with organizational goals, regulatory requirements, and industry best practices. Key responsibilities include program development, quality and performance improvement, budget management, staffing, compliance with accreditation standards (e.g., CoC, NAPBC), and the integration of innovative practices and technologies in oncology care.
This position requires strong leadership skills, in-depth knowledge of oncology service delivery, and the ability to foster a multidisciplinary approach to care that enhances patient outcomes, provider satisfaction, and operational efficiency.
Job Description
Minimum Qualifications:
1. Massachusetts RN Licensure.
2. 7 Years of RN Experience with at least 5 years of management experience.
3. Current Basic Life Support (BLS) Certification.
4. Bachelor of Science in Nursing (BSN).
5. Master’s Degree in Health Administration, Nursing, Business Administration, or another related field.
Preferred Qualifications:
1. OCN certification or other oncology related certification
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Initiates and manages change, ensuring appropriate support and resources to staff.
2. Creates opportunities for multidisciplinary forums in order to solve problems and facilitate planning.
3. Monitors and ensures excellence in the clinical practice of nursing and the delivery of patient care on unit.
4. Integrates the nursing service philosophy into all unit practices and programs.
5. Keeps current with literature regarding changing practices, interventions, and research in patient care and health care delivery.
6. Utilizes a performance improvement process to assess the response to care from patients, families, and others.
7. Provides leadership in setting the direction of the unit and is responsive to changing internal and external factors.
8. Maintains open communication with managers whose departments provide support services to the clinical area in order to ensure the appropriate level of service at all times.
9. Manages human, fiscal, and other resources needed to support clinical nursing practice and positive patient outcomes.
10. Provides leadership in developing quality driven and cost-effective programs of care.
11. Monitors and critically analyzes resource utilization of the unit.
12. Collaborates with physicians, hospital administrators, and other relevant groups on methods of delivering care.
13. Provides leadership in developing quality driven and cost-effective programs of care.
14. Ensures appropriate staffing plan to accommodate changing needs of the unit.
15. Utilizes knowledge of federal, state, hospital, unit and accreditation agencies standards, policies and procedures to direct patient care.
16. Oversees operating and capital budget; implements strategies to improve efficiency and reduce costs.
17. Creates and fosters a learning environment that facilities the professional growth and development of staff.
18. Oversees written policies and procedures.
Physical Requirements:
1. Ability to sit for extended periods of time.
2. Occasional lifting of 5-15 lbs and turning patients.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
Skills & Abilities:
1. Ability to effectively communicate with patients, families, physicians, and healthcare team.
2. Ability to maintain and develop clinical knowledge, judgment, and skills.
3. Knowledge of and application of the nursing process.
4. Possesses strong clinical and theoretical skills.
5. Demonstrates proactive approach.
Job Profile Summary
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.
Nursing Director Magnet Program Lowell General Hospital
Posted 1 day ago
Job Viewed
Job Description
Lowell General Hospital
Lowell General Hospital has delivered high-quality and compassionate care since 1891. Our two inpatient hospital campuses, Cancer Center, Heart and Vascular Center, four urgent care locations, affiliated physicians and outpatient facilities provide state-of-the-art technology and a full range of specialty services in the Merrimack Valley.
Job Overview
Lowell General Hospital is seeking a Magnet Program Director to lead and manage the organization’s journey to achieve and maintain ANCC Magnet® Recognition . We are a 4-time Magnet® designated hospital, recognized for our positive work environment, innovation, nursing excellence, and positive patient outcomes. Reporting to the Chief Nursing Officer, this position plays a strategic and operational role in advancing nursing excellence, fostering a culture of shared governance, evidence-based practice, and continuous quality improvement. The Magnet Program Director coordinates all activities related to Magnet documentation, readiness, site visits, and ongoing compliance with Magnet standards.
Job Description
Minimum Qualifications:
1. Massachusetts RN Licensure.
2. 7 Years of RN Experience with at least 5 years of management experience.
3. Current Basic Life Support (BLS) Certification.
4. Bachelor of Science in Nursing (BSN).
5. Master’s Degree in Health Administration, Nursing, Business Administration, or another related field.
Preferred Qualifications:
1. In-depth knowledge of the ANCC Magnet Recognition Program® standards and processes
2. Experience leading or supporting a Magnet designation or re-designation process. Previous experience as Magnet Program Director or Coordinator in a designated Magnet facility
3. Certification in Nursing Administration (NE-BC/NEA-BC) or Nursing Professional Development (NPD-BC)
4. Strong project management skills with the ability to lead large-scale initiatives
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Initiates and manages change, ensuring appropriate support and resources to staff.
2. Creates opportunities for multidisciplinary forums in order to solve problems and facilitate planning.
3. Monitors and ensures excellence in the clinical practice of nursing and the delivery of patient care on unit.
4. Integrates the nursing service philosophy into all unit practices and programs.
5. Keeps current with literature regarding changing practices, interventions, and research in patient care and health care delivery.
6. Utilizes a performance improvement process to assess the response to care from patients, families, and others.
7. Provides leadership in setting the direction of the unit and is responsive to changing internal and external factors.
8. Maintains open communication with managers whose departments provide support services to the clinical area in order to ensure the appropriate level of service at all times.
9. Manages human, fiscal, and other resources needed to support clinical nursing practice and positive patient outcomes.
10. Provides leadership in developing quality driven and cost-effective programs of care.
11. Monitors and critically analyzes resource utilization of the unit.
12. Collaborates with physicians, hospital administrators, and other relevant groups on methods of delivering care.
13. Provides leadership in developing quality driven and cost-effective programs of care.
14. Ensures appropriate staffing plan to accommodate changing needs of the unit.
15. Utilizes knowledge of federal, state, hospital, unit and accreditation agencies standards, policies and procedures to direct patient care.
16. Oversees operating and capital budget; implements strategies to improve efficiency and reduce costs.
17. Creates and fosters a learning environment that facilities the professional growth and development of staff.
18. Oversees written policies and procedures.
Physical Requirements:
1. Ability to sit for extended periods of time.
2. Occasional lifting of 5-15 lbs and turning patients.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
Skills & Abilities:
1. Ability to effectively communicate with patients, families, physicians, and healthcare team.
2. Ability to maintain and develop clinical knowledge, judgment, and skills.
3. Knowledge of and application of the nursing process.
4. Possesses strong clinical and theoretical skills.
5. Demonstrates proactive approach.
Job Profile Summary
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.
Nursing Director Case Management and Social Work Lowell General Hospital
Posted 1 day ago
Job Viewed
Job Description
Lowell General Hospital
Lowell General Hospital has delivered high-quality and compassionate care since 1891. Our two inpatient hospital campuses, Cancer Center, Heart and Vascular Center, four urgent care locations, affiliated physicians and outpatient facilities provide state-of-the-art technology and a full range of specialty services in the Merrimack Valley.
Job Overview
Reporting to the Vice President of Patient Care Services and Chief Nurse Executive, this position has oversight of all clinical and administrative functions of the case management and social work departments in a four-time designated ANCC Magnet designated organization, and supports a dynamic staff of approximately 50 individuals. This candidate will have strong alignment and engagement across the Tufts Medicine entities and providers in support of system and organization care management goals. .
Job Description
Minimum Qualifications:
1. Massachusetts RN Licensure.
2. 7 Years of RN Experience with at least 5 years of management experience.
3. Current Basic Life Support (BLS) Certification.
4. Bachelor of Science in Nursing (BSN).
5. Master’s Degree in Health Administration, Nursing, Business Administration, or another related field.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Initiates and manages change, ensuring appropriate support and resources to staff.
2. Creates opportunities for multidisciplinary forums in order to solve problems and facilitate planning.
3. Monitors and ensures excellence in the clinical practice of nursing and the delivery of patient care on unit.
4. Integrates the nursing service philosophy into all unit practices and programs.
5. Keeps current with literature regarding changing practices, interventions, and research in patient care and health care delivery.
6. Utilizes a performance improvement process to assess the response to care from patients, families, and others.
7. Provides leadership in setting the direction of the unit and is responsive to changing internal and external factors.
8. Maintains open communication with managers whose departments provide support services to the clinical area in order to ensure the appropriate level of service at all times.
9. Manages human, fiscal, and other resources needed to support clinical nursing practice and positive patient outcomes.
10. Provides leadership in developing quality driven and cost-effective programs of care.
11. Monitors and critically analyzes resource utilization of the unit.
12. Collaborates with physicians, hospital administrators, and other relevant groups on methods of delivering care.
13. Provides leadership in developing quality driven and cost-effective programs of care.
14. Ensures appropriate staffing plan to accommodate changing needs of the unit.
15. Utilizes knowledge of federal, state, hospital, unit and accreditation agencies standards, policies and procedures to direct patient care.
16. Oversees operating and capital budget; implements strategies to improve efficiency and reduce costs.
17. Creates and fosters a learning environment that facilities the professional growth and development of staff.
18. Oversees written policies and procedures.
Physical Requirements:
1. Ability to sit for extended periods of time.
2. Occasional lifting of 5-15 lbs and turning patients.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
Skills & Abilities:
1. Ability to effectively communicate with patients, families, physicians, and healthcare team.
2. Ability to maintain and develop clinical knowledge, judgment, and skills.
3. Knowledge of and application of the nursing process.
4. Possesses strong clinical and theoretical skills.
5. Demonstrates proactive approach.
Job Profile Summary
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.
Nursing Director Case Management and Social Work Lowell General Hospital
Posted 1 day ago
Job Viewed
Job Description
Lowell General Hospital
Lowell General Hospital has delivered high-quality and compassionate care since 1891. Our two inpatient hospital campuses, Cancer Center, Heart and Vascular Center, four urgent care locations, affiliated physicians and outpatient facilities provide state-of-the-art technology and a full range of specialty services in the Merrimack Valley.
Job Overview
Reporting to the Vice President of Patient Care Services and Chief Nurse Executive, this position has oversight of all clinical and administrative functions of the case management and social work departments in a four-time designated ANCC Magnet designated organization, and supports a dynamic staff of approximately 50 individuals. This candidate will have strong alignment and engagement across the Tufts Medicine entities and providers in support of system and organization care management goals. .
Job Description
Minimum Qualifications:
1. Massachusetts RN Licensure.
2. 7 Years of RN Experience with at least 5 years of management experience.
3. Current Basic Life Support (BLS) Certification.
4. Bachelor of Science in Nursing (BSN).
5. Master’s Degree in Health Administration, Nursing, Business Administration, or another related field.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
1. Initiates and manages change, ensuring appropriate support and resources to staff.
2. Creates opportunities for multidisciplinary forums in order to solve problems and facilitate planning.
3. Monitors and ensures excellence in the clinical practice of nursing and the delivery of patient care on unit.
4. Integrates the nursing service philosophy into all unit practices and programs.
5. Keeps current with literature regarding changing practices, interventions, and research in patient care and health care delivery.
6. Utilizes a performance improvement process to assess the response to care from patients, families, and others.
7. Provides leadership in setting the direction of the unit and is responsive to changing internal and external factors.
8. Maintains open communication with managers whose departments provide support services to the clinical area in order to ensure the appropriate level of service at all times.
9. Manages human, fiscal, and other resources needed to support clinical nursing practice and positive patient outcomes.
10. Provides leadership in developing quality driven and cost-effective programs of care.
11. Monitors and critically analyzes resource utilization of the unit.
12. Collaborates with physicians, hospital administrators, and other relevant groups on methods of delivering care.
13. Provides leadership in developing quality driven and cost-effective programs of care.
14. Ensures appropriate staffing plan to accommodate changing needs of the unit.
15. Utilizes knowledge of federal, state, hospital, unit and accreditation agencies standards, policies and procedures to direct patient care.
16. Oversees operating and capital budget; implements strategies to improve efficiency and reduce costs.
17. Creates and fosters a learning environment that facilities the professional growth and development of staff.
18. Oversees written policies and procedures.
Physical Requirements:
1. Ability to sit for extended periods of time.
2. Occasional lifting of 5-15 lbs and turning patients.
3. Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.
Skills & Abilities:
1. Ability to effectively communicate with patients, families, physicians, and healthcare team.
2. Ability to maintain and develop clinical knowledge, judgment, and skills.
3. Knowledge of and application of the nursing process.
4. Possesses strong clinical and theoretical skills.
5. Demonstrates proactive approach.
Job Profile Summary
This role focuses on providing professional and nonprofessional nursing care services in accordance with physician orders. In addition, this role focuses on performing the following Nursing Leadership duties: Controls, directs, and participates in the activities of the organization through a hierarchy of managers and supervisors. Responsibilities also include long-term strategic planning, determining the policies of the organization, and allocating its resources and making decisions regarding organization growth and diversification to accomplish entity's vision. A management role that supervises employees focusing on tactical, operational activities within a specified area, with the majority of time spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports. A role that manages experienced professionals who exercise latitude and independence in assignments. Responsibilities typically include: policy and strategy implementation for short-term results (1 year or less), problems faced are difficult to moderately complex, and influences others outside of own job area regarding policies, practices and procedures.
Medical Staff Services Coordinator
Posted 8 days ago
Job Viewed
Job Description
**Introduction**
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Medical Staff Services Coordinator today with Catholic Medical Center.
**Benefits**
Catholic Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
+ Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
+ Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
+ Free counseling services and resources for emotional, physical and financial wellbeing
+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
+ Employee Stock Purchase Plan with 10% off HCA Healthcare stock
+ Family support through fertility and family building benefits with Progyny and adoption assistance.
+ Referral services for child, elder and pet care, home and auto repair, event planning and more
+ Consumer discounts through Abenity and Consumer Discounts
+ Retirement readiness, rollover assistance services and preferred banking partnerships
+ Education assistance (tuition, student loan, certification support, dependent scholarships)
+ Colleague recognition program
+ Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
+ Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits ( Eligibility for benefits may vary by location._
Come join our team as a Medical Staff Services Coordinator. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
**Job Summary and Qualifications**
The Medical Staff Services Coordinator assists with implementation of and compliance with credentialing initiatives/processes. The incumbent is expected to maintain a working knowledge of applicable HCA Healthcare and Parallon Credentialing Processing Center (CPC) policies, accreditation standards and regulations associated with medical staff services, and play a key role in the integration of HCA Clinical Strategies and HCA systems.
1. Medical Staff Administration
Develop facility credentialing policies in accordance with accreditation/regulatory standards, HCA Healthcare policies, and medical staff bylaws.
Facilitate meetings (develop agendas, maintain meeting minutes, coordinate followup) for the following committees:
+ Medical Executive Committee
+ Credentials Committee
+ Leadership Council d. Other Medical Staff Committee, Department and Service Meetings as assigned.
Coordinate the work of the Leadership Council in matters related to practitioner health and professional conduct, and support functions for continued monitoring.
Coordinate other facility committees as assigned.
Maintain the official emergency call schedule and records for call compensation payments.
Manage correspondence between facility and individual medical staff members.
Provide support functions to medical staff officers in performance of their duties.
Prepare credentialing reports for medical staff leaders, committees, and the governing body.
Develop, maintain, and distribute medical staff governance documents (i.e. bylaws, rules & regulations, policies) and implement annual review process.
Serve as the primary liaison between the facility, Division Medical Staff Services and the CPC.
Ensure all facility non-privileged practitioner processes in accordance with Ethics & Compliance Policy CSG.QS.002 to include updates to the electronic Security Access Catholic Medical Center Form (eSAF) Tool to trigger provisioning and/or deprovisioning of system access to align with a practitioner's status.
Ensure tokens of appreciation and gifts provided to members of the medical staff are reported to the ECO to log on the Business Courtesy Log, in accordance with Ethics & Compliance Policies LL.022, EC.005, EC.006, and EC.008.
If applicable, Coordinate the collection and handling of medical staff dues and other fees in accordance with Ethics & Compliance Policy TRE.001.
Update Meditech Practitioner Dictionary/Database to be consistent with practitioner data in Cactus.
Participate in planning for future medical staff recruitment.
Develop annual business plan and develop and supervise annual budget if assigned.
Edit and write a medical staff newsletter or maintain the medical staff related section of facility website, or other sources of medical staff news and information.
Maintain and distribute master medical staff calendar of activities.
Manage medical staff hotline.
2. Medical Staff Education
Facilitate orientation for new medical staff members (in partnership with other key stakeholders to include Director of Advanced Clinical and IT&S personnel).
Facilitate orientation for new officers, committee members and governing body.
Provide education to administrators and department directors regarding CPC operations and MSSD operations, privileging (including temporary and disaster privileging), and non-privileged practitioner credentialing.
Facilitate any continuing medical education (CME) programs offered through the facility.
3. Accreditation and Regulatory Compliance
Serve as the facility's subject matter expert regarding relevant accreditation and regulatory requirements related to the medical staff.
Notify the CPC, Division MSS and corporate teams of any upcoming or ongoing surveys relative to credentialing, privileging and PPE/peer review activities and functions.
Coordinate accreditation, regulatory, and any internal surveys relative to credentialing, privileging and PPE/peer review activities and functions.
Respond to any reviews, accreditation and regulatory compliance citations or deficiencies by developing and implementing corrective action plans.
4. Facility-based Credentialing Tasks
Apply the credentials evaluation process uniformly to all RFC/applications and RRFC/re-applications to ensure compliance with internal credentialing procedures.
Process each RFC/application and R-RFC/re-application received from the CPC that has a flag in accordance with CPC-32 and MSS-002 policy.
Verify applicant identity in accordance with MSS-004.
Forward any updated information received from a practitioner to the Division MSS/CPC in a timely manner. Catholic Medical Center
Compile and analyze any available internal data and information for an assessment of qualifications and competencies for each R-RFC/re-application.
+ CME credits in accordance with medical staff bylaws.
+ Volume
+ Focused or ongoing professional practice evaluations (FPPE/OPPE), performance improvement, utilization patterns, peer review, or other performance information.
Facilitate review, assessment, and authenticated documentation of an evaluation of each application and request for clinical privileges by the section chief / department chairman as required.
Facilitate review, assessment and recommendations for each application and request for clinical privileges by the Credentials Committee and the Medical Executive Committee.
Utilize "paper-lite" procedures to facilitate medical staff reviews/maximize use of iObserver functionality in Cactus.
Summarize and prepare credentialing information, including information about flagged concerns, for the board's review and decisions.
Actively manage each practitioner's expiring credentials in accordance with CPC-36 and MSS-003.
Update Cactus and MEDITECH system's Practitioner Dictionary/Database to reflect all board actions on a practitioner's RFC, R-RFC, including resignations, terminations, LOAs, denials, terminations, or withdrawals in accordance with CPC-28 and MSS013.
Manage and archive files according to HCA Healthcare and facility procedures and accreditation/regulatory standards.
5. Privileging
Facilitate development of eligibility criteria for each clinical privilege or grouping of clinical privileges that require the same qualifications and competencies.
Facilitate the review of requests for clinical privileges using the approved eligibility criteria.
Assess the applicability and appropriateness of clinical privileges for each specialty through periodic review.
Maintain all up-to-date privilege content within the Visual Cactus system and MEDITECH Practitioner Dictionary/Database to reflect all board actions including approvals, denials or terminations in accordance with CPC-28 and MSS-013.
Update electronic Security Access From (eSAF) Tool to trigger provisioning and/or deprovisioning of system access to align with practitioner's membership status and/or clinical privileges.
Coordinate access by authorized facility staff to credentialing information as needed through iPrivileges or iPharmacy portal.
Facilitate any required regulatory agency reporting of adverse actions taken against a practitioner's medical staff membership or clinical privileges, as directed by facility leaders. Catholic Medical Center
6. Performance Improvement/Peer Review/Patient Safety
Coordinate with the facility's quality department to facilitate focused professional practice evaluation (FPPE), and any related evaluation at the conclusion of FPPE or a period of provisional status.
Coordinate with the facility's quality department to facilitate ongoing professional practice evaluation (OPPE).
Coordinate with facility leadership in the conduct of internal and external peer reviews.
Complete a summary of FPPE, OPPE, and peer review results for evaluation by medical staff leaders as part of the R-RFC process as noted in 4e above, and ongoing as required by policy.
In collaboration with the CPC, identify critical MSSD performance benchmarks, measure performance, and take action to improve when performance is not as desired or expected.
Coordinate with the facility's Patient Safety Officer in the medical staff review of occurrence reports, patient complaints, close call data, and SPAE reports.
Coordinate with the facility's Patient Safety Officer regarding medical staff participation in any activities performed as part of the HCA Healthcare Patient Safety Organization (PSO), including the appropriate handling of Patient Safety Work Product (PSWP).
7. Risk Management
Coordinate with the risk manager to review and evaluate an applicant's claims history and National Practitioner Data Bank or other reports regarding final settlements.
Ensure timely and proper notification of the risk manager regarding possible malpractice or other liability concerns.
Coordinate all medical staff disciplinary actions (e.g., formal investigations, professional review actions).
Facilitate due process in accordance with the facility's fair hearing and appeals policy as well as legal and regulatory requirements.
In accordance with Ethics & Compliance Policy EC.023, and in coordination with the facility's ECO, submit a Reportable Issue report for any instances of a practitioner providing patient care within the facility without a legally required credential (e.g., license, DEA), or while under a Federal or state sanction, or without having current, approved clinical privileges.
8. National Practitioner Data Bank (NPDB)
Manage and maintain the NPDB account as the Data Bank Administrator
In collaboration with the facility's Operations Counsel and appropriate facility leaders, submit reports to the NPDB as required by Federal law.
Manage and respond to any requests for information made as the result of a NPDB report.
Coordinate the completion of the NPDB's Attestation by the facility's Attesting Official at the time of renewal of the facility's registration with NPDB. Catholic Medical Center
Subscribe to the "NPDB Insights" e-newsletter; review it and communicate any changes in requirements to the appropriate facility executives.
9. Information Management
Develop and maintain a policy regarding the management, access to, and distribution of credentialing, privileging, and peer review information, in accordance with confidentiality requirements and record retention policies.
Archive any locally maintained credentialing, privileging or peer review records in accordance with record retention policies.
Respond to external requests for information in accordance with policy.
10. HCA Healthcare System Coordination and Collaboration
Attend initial orientation from the CPC and HCA Healthcare's Office of Professional Practice Advancement.
Maintain an acute awareness and accurate interpretation of the HCA Healthcare credentialing policies and procedures.
Read and be familiar with HCA's Model Medical Staff Governance Documents (e.g., bylaws, credentials policy and organization manual), the PPE Manuals, and other model medical staff policies, and support the facility's medical staff in their review and adoption.
Support facility adoption of template Medical Staff Services Department policies.
Be familiar with CPC policies as they impact the facility's MSSD.
Read and act on announcements and alerts from the CPC, including:
+ Expirable credentials notifications
+ Dynamic flag alerts
+ Notices of changes or updates to Cactus, or CPC procedures.
Read and act on the weekly information from HCA Healthcare's Office of Professional Practice Advancement (e.g., Answer of the Week, Important Updates, and other announcements).
Participate in monthly "Village" calls.
Attend and participate in scheduled Division meetings for MSPs.
Ensure that facility Medical Staff Services operations conform to local, state, and federal governmental regulations as well has HCA Healthcare policy.
EDUCATIONHigh School diploma or equivalent required. Associate Degree or higher preferred.
EXPERIENCEAt least one (1) year previous credentialing experience preferred. HCA Healthcare credentialing and Cactus experience preferred.
CERTIFICATIONCertified Provider Credentialing Specialist (CPCS) preferred.
Capital Division ( which encompasses 19 hospitals overall. Our hospitals include one Level I, three Level II, and four Level III trauma centers. The Capital Division office is located in downtown Richmond, VA. We are home to one of HCA's largest hospitals, 500 bed + Chippenham Hospital.
HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Medical Staff Services Coordinator opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Patient Care Coordinator
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Job Description
$1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals. This role will require a high volume of incoming calls (~700 per day).
Hours : Monday through Friday, rotating schedule of 8am-4:30pm or 8:30am-5:00pm EST
Location : 275 New Lancaster Road, Leominster, MA
Primary Responsibilities:
- Verifies, re-verifies and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling system. Verifies and updates demographic, insurance, and other patient information. Confirms, collects, and posts patient co-payments and other outstanding balances
- Generates and tracks patient encounter forms. Reviews patient encounter forms for completeness and resolves any discrepancies. Batches encounter forms and submit to appropriate billing area
- Maintains records and makes daily cash deposit as assigned
- Receives and addresses patient-care related telephone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department/site
- Identifies problem related priorities, and responds to emergency needs by contacting/interrupting physician/provider within guidelines
- Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, reschedules appointments, etc
- Documents appropriate information in computer system. Prepares patient charts. Ensures completeness by locating test results, reminding patients of appointments, including appropriate forms, etc., for patient appointments
- Updates and maintains Telephone Message System (TMS) in computer system. Follows through on requests. Distributes messages to appropriate provider or others for appropriate action
- Enters new referrals or ensures that existing referral numbers are linked in the system to ensure managed care requirements
- Provides patient education regarding managed care plans and referral process. Answers patients' referral questions, concerns, etc. Provides patient with available options
- Works collaboratively with primary care practices, patients and specialty practices to process outgoing referrals prior to scheduled visits. Follows up with practices that do not issue a referral or obtain referral on a timely basis
- Interfaces with staff, providers and patients regarding denied referrals. Documents information and assists with alternate plan of care, if needed
- Completes and maintains patient schedules. Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients. Communicates with patients regarding all information related to scheduled appointments
- Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons
- Maintains recall lists and communicates with patients as appropriate
- May inform nursing staff or others of laboratory and diagnostic study results; collects and mails test results
- May escort patient to examination rooms and chaperones patients as required. May process standard and non-standard business office administrative paperwork, such as purchase requisitions, employee time sheets, expense vouchers, etc. Follows-up with personnel outside the medical office to expedite timely action and alleviate, or report delays as appropriate
- Provides guidance to departmental personnel in medical office on administrative policies and procedures
- Complies with health and safety requirements and with regulatory agencies such as DPH, etc
- Complies with established departmental policies, procedures, and objectives
- Enhances professional growth and development through educational programs, seminars, etc
- Attends a variety of meetings, conferences, and seminars as required or directed
- Regular, reliable and predictable attendance is required
- Performs other similar and related duties as required or directed
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at: uhgbenefits
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications :
- High School Diploma/GED (or higher)
- 1+ years of customer service and/or administrative experience
Preferred Qualifications:
- Medical office experience
- Call center experience
- Familiarity with various software applications, such as Microsoft Word, Outlook, Excel, etc
Soft Skills:
- Ability to multi-task and resolve patient concerns in a timely manner
- Ability to think critically and exercise sound judgment
- Excellent communication, interpersonal, and organizational skills
**PLEASE NOTE** The sign-on bonus is only available to external candidates. Candidates who are currently working for UnitedHealth Group, UnitedHealthcare or a related entity in a full time, part time or per diem basis ("Internal Candidates") are not eligible to receive a sign on bonus.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $7.74 to 31.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Patient Care Coordinator
Posted 2 days ago
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