1426 Management jobs in Elyria

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

Job Description

What would you do? – The Specifics

• Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards. Monitors retail operating costs, budgets, and resources.
• Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines. Identifies areas of opportunity and creates an action plan for improvement.
• Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
• Ensures quality standards are met.
• Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
• Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Leads and coaches associates towards the attainment of sales and customer service goals.
• Mentor potential Apprentice Opticians as permitted by law.

Qualifications

 Are you the right fit? – The Suitable Talent

• Maintain Optical license as required by the state.
• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE Certified 

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website   to learn more.

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 63,833 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 5 Cleveland area Waterway Locations:

• Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202
• Hudson - 5611 Darrow Rd, Hudson, OH 44236
• Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129
• Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
• South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 63,833 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 5 Cleveland area Waterway Locations:

• Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202
• Hudson - 5611 Darrow Rd, Hudson, OH 44236
• Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129
• Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
• South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department (). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Company Description

America's Best is part of National Vision, one of the largest optical retailers in the United States. The America’s Best brand continues to grow, with 1000 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price.

For more details about America's Best, visit AmericasBest.com .

At National Vision, we believe everyone deserves to see their best to live their best. We help people by making quality eye care and eyewear more affordable and accessible.

By overseeing the daily operations of our stores, including personnel management and inventory control, our Assistant Eyeglass Managers keep customers coming back by providing a positive experience from start to finish – and keeping associates happy, too.

Job Description

What would you do? – The Specifics

• Drives, monitors, and achieves profit, sales and performance goals according to National Vision standards. Monitors retail operating costs, budgets, and resources.
• Optimizes and oversees the eyeglass department to ensure efficiency and compliance with company’s policies and operational guidelines. Identifies areas of opportunity and creates an action plan for improvement.
• Conveys a commitment to providing outstanding customer service and ensures all associates do the same.
• Ensures quality standards are met.
• Ensures effective merchandising and execution of marketing, pricing promotions, and initiatives according to Brand and Company standards.
• Supervises and motivates Opticians and CL Sales associates (in some stores the Receptionist) and ensures the timely completion of day-to-day functions.
• Assists the General Manager with forecasting staffing needs, recruiting, selecting and retaining a high caliber staff.
• Leads and coaches associates towards the attainment of sales and customer service goals.
• Mentor potential Apprentice Opticians as permitted by law.

Qualifications

 Are you the right fit? – The Suitable Talent

• Maintain Optical license as required by the state.
• Optical sales experience. Supervising experience is preferred.
• Proven ability to lead, coach and build associate relationships.
• Sound understanding of store operations and standards for success.
• Strong communication skills (both oral and written) for effective management of teams.
• Exceptional customer service skills.
• Strong organizational skills for planning work and continuously monitoring progress towards goals.
• Ability to analyze, create, and understand financial reports.
• Demonstrated ability to analyze and solve problems of varied scope.
• ABO and NCLE Certified 

Additional Information

Taking care of our people

We understand the importance of financial health and security, and because of that, we provide competitive compensation to all Associates – including bonus potential for every position in the store! We also offer a comprehensive benefits package including health and dental insurance, 401k retirement savings with company match, flex spending account, paid personal time off, paid company holidays, parental leave, employee eyewear discount and much, much more. At National Vision, we strive to deliver opportunities for professional growth and long-term career fulfillment. We provide training programs, access to educational courses and pride ourselves on the ever-increasing amount of promotions from within.

Please see our website   to learn more.

We are an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, and other legally protected characteristics.

• Develop and implement individual client treatment plans as well as monitor and evaluate milieu programming, ensuring treatment goals and objectives are measurable and attainable.
• Implement strategies to ensure programming is consistent with supporting progress towards treatment goals.
• Coordinate and facilitate residential review meetings, clinical rounds, team meetings, and weekly leadership meetings in collaboration with the Program Supervisor. Responsible for providing supervision to current staff as well as interview and recommend job applicants for hiring.
• Ensure all documentation is completed per Agency standards, including monthly reports, quarterly reports, discharge/transfer summaries, treatment plans, and client action forms. Timely complete MUIs, Incident Reports, and separation/safety plans. Maintain accurate client record in accordance with licensing standards.
• Provide 24-hour emergency crisis management/intervention, including coverage assistance as needed.
• Participate in the referral process and collaborate with the Intake Supervisor/Specialist to assess referrals for placement.
• Plan, coordinate, supervise, and evaluate family involvement. Manage client phone and visitation lists as well as client incoming and outgoing mail.

• Minimum Master's degree in Social Work or Counseling.
• Valid dependent Ohio Social Work or Professional Clinical Counselor license required
• Strong clinical skills, including expertise in juvenile justice, residential treatment, crisis intervention, systemic family therapy, DBT/CBT, behavioral interventions, and substance use treatment.
• Proven administrative and leadership skills.
• Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities.
• Ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Demonstrated oral and written communication skills and effective interpersonal skills.
• Proficiency in using Agency computer systems and software as required to perform essential job functions.

• 3-5 years' experience in clinical diagnosis and assessment.
• 3-5 years' experience in mental health field.
• Experience working with children, adolescents, and their families.

• Comprehensive health and Rx plans, including a flat rate ( 5, 10, 15) option.
• Wellness program including free preventative care
• Generous paid time off and holidays
• 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
• 403(b) retirement plan with an employer match
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

• Develop and implement individual client treatment plans as well as monitor and evaluate milieu programming, ensuring treatment goals and objectives are measurable and attainable.
• Implement strategies to ensure programming is consistent with supporting progress towards treatment goals.
• Coordinate and facilitate residential review meetings, clinical rounds, team meetings, and weekly leadership meetings in collaboration with the Program Supervisor. Responsible for providing supervision to current staff as well as interview and recommend job applicants for hiring.
• Ensure all documentation is completed per Agency standards, including monthly reports, quarterly reports, discharge/transfer summaries, treatment plans, and client action forms. Timely complete MUIs, Incident Reports, and separation/safety plans. Maintain accurate client record in accordance with licensing standards.
• Provide 24-hour emergency crisis management/intervention, including coverage assistance as needed.
• Participate in the referral process and collaborate with the Intake Supervisor/Specialist to assess referrals for placement.
• Plan, coordinate, supervise, and evaluate family involvement. Manage client phone and visitation lists as well as client incoming and outgoing mail.

• Minimum Master's degree in Social Work or Counseling.
• Valid dependent Ohio Social Work or Professional Clinical Counselor license required
• Strong clinical skills, including expertise in juvenile justice, residential treatment, crisis intervention, systemic family therapy, DBT/CBT, behavioral interventions, and substance use treatment.
• Proven administrative and leadership skills.
• Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities.
• Ability to perform job responsibilities with a high degree of initiative and independent judgment.
• Demonstrated oral and written communication skills and effective interpersonal skills.
• Proficiency in using Agency computer systems and software as required to perform essential job functions.

• 3-5 years' experience in clinical diagnosis and assessment.
• 3-5 years' experience in mental health field.
• Experience working with children, adolescents, and their families.

• Comprehensive health and Rx plans, including a flat rate ( 5, 10, 15) option.
• Wellness program including free preventative care
• Generous paid time off and holidays
• 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs
• 403(b) retirement plan with an employer match
• Pet insurance
• Employer paid life insurance and long-term disability
• Employee Assistance Program
• Support for continuing education and credential renewal
• Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
• Flexible Spending Account for Health and Dependent Care

Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 63,833 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 5 Cleveland area Waterway Locations:

• Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202
• Hudson - 5611 Darrow Rd, Hudson, OH 44236
• Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129
• Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
• South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 63,833 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 5 Cleveland area Waterway Locations:

• Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202
• Hudson - 5611 Darrow Rd, Hudson, OH 44236
• Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129
• Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
• South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.

Waterway is hiring for its renowned Manager Training and Development Program in the Cleveland Area.

You don’t have to sit at a desk to earn good money and learn how to effectively manage and run a business. You can do that while being active and outdoors as a Manager at Waterway Carwash. Our Learn to Lead^® Manager Development Program teaches you how to run our business so that you can run any business.

Successful Managers are highly motivated people who desire to work where they can get high-quality business and people management experience, where hard work is recognized, and where there is a clear-but path to advancement. Waterway Carwash is that place! We look for energetic leaders with the ambition and leadership skills to fast-track their way through our highly structured Learn to Lead^® Manager Development Program as they continue their growth.

Waterway’s Learn 2 Lead Management Development Program, the “L2L” is one-of-a-kind:

• Highly structured – distinct levels with defined training and objectives - you always know exactly what you need to do to get promoted!
• Mentored every step of the way - we help you get better every day.
• Learn how to run a Waterway location (OR ANY BUSINESS!),and fast-track up the VERY TALL Waterway ladder!
• Be one of the managers running the location and leading a large team of hourly team members.
• Learn to lead! Be the coach! Be the mentor! Be the role model! Be the boss!

Target Compensation (based on 45 hours per week):

• $51,667 year one. $8,167 year two. 63,833 year three.
• Paid per hour - the more you work the more you get paid!
• Typical schedule is 45 hours each week (5 working days and 2 days off)

Benefits & Perks:

• Paid Time Off (PTO) - up to 12 days earned the first year.
• Medical Benefits – Health, Dental, and Vision Insurance coverage starts within 60 days.
• Long-term Investment Matching Program
• College Tuition Assistance Program – continuing your education? Up to $4,0 0 in tuition expenses covered.
• Very generous Referral Bonus Program
• Casual Waterway Manager uniforms provided.
• Stay active in an outdoor, fast-paced work environment (NOT a desk job!)
• FREE CAR WASHES & FUEL DISCOUNTS

Managers in the L2L may work at any of our 5 Cleveland area Waterway Locations:

• Aurora / Solon - 7010 N Aurora Rd, Aurora, OH 44202
• Hudson - 5611 Darrow Rd, Hudson, OH 44236
• Parma (Waterway Express) - 7200 Brookpark Rd, Cleveland, OH 44129
• Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124
• South Euclid (Waterway Express) - 2128 Warrensville Center Rd, Cleveland, OH 44121

While completing the L2L^® training program, Waterway Managers have a variety of responsibilities running the store:

Provide excellent customer service:

• Lead by example in delivering outstanding customer service. Positively and enthusiastically greet customers, identify needs, and sell car wash services, memberships, and other services.
• Identify, address, and correct any customer concern or dissatisfaction.
• Build customer satisfaction, repeat business, and loyalty through delivery of great service and a positive customer experience.
• Effectively manage daily operations, lead and manage team to meet customer expectations.
• Maintain a safe, clean, and organized environment to ensure a positive visit for every customer including but not limited to: Outside areas: gas pump islands, payment terminal, entrance to tunnel, and customer waiting areas.

Manage daily operations:

• Coordinate daily store production through planning and execution. Staff store based on forecasted business needs and adjust in response to changes in demand.
• Ensure store is opened and staffed correctly. When closing, ensure that all closing procedures are followed, and all assets are adequately secured.
• Maintain high service standards by managing quality and customer service standards. Perform quality checks to verify results, coach team to improve results, identify trends and recommend improvements.
• Complete all required administrative tasks punctually and accurately.
• Respond to and effectively resolve customer and employee concerns and issues. Troubleshoot equipment breakdowns or failures. Monitor and manage store inventories.
• Complete regular audits and ensure the store meets appearance and safety standards.

Lead, manage, and supervise employees:

• Provide daily direction and coaching to employees to enhance performance and employee satisfaction.
• Coach, mentor, and develop employees. Provide effective orientation, training, and feedback to develop employees.
• Create and maintain a positive, professional, and safe work environment that is in alignment with Waterway’s culture, mission, and core values.
• Create weekly employee schedules that ensures sufficient labor coverage for all key positions, meets business demands, and the needs of employees.
• Perform other safety, cleaning, and maintenance tasks as needed.
• Be trained and able to perform essential functions of all hourly positions.
• Support, enforce, and follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety. Report any damage or injury report in a timely manner, following all established procedures.
• Various other functions as identified and directed by management.

• Current and valid drivers’ license;
• Must have an associate’s degree or above (or a current college senior) OR at least 2 years’ experience in any of the following:
  • Supervisory or management experience, preferably in a retail or hospitality setting
  • Professional Sales (B2B or B2C), or
  • Military Leadership
• Available to work a retail schedule (5 of 7 days, 45 hours, including weekend and holidays).
• At least 16 years of age;
• Authorized to work in the US and not require sponsorship now or in the future.

• Environmental – will work outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
• Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
• Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
• Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
• Attendance – maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

If an accommodation is needed to participate in the application process, you may request one by contacting our Recruiting Department ( ). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally protected status.