41 Management jobs in Farmington

We're a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals - careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its "Top 100 Places to Work."

Overview:

Responsible to manage the delivery of nursing care to a specific patient population on a 24-hour basis while achieving quality clinical outcomes and maximizing the utilization of resources. Effectively managing the delivery of nursing care requires creating and promoting a professional practice environment at the unit level that exemplifies a vision and goals congruent with the Medical Center and the respective clinical service line as well as high levels of coworker engagement, patient satisfaction, safe and quality clinical outcomes, financial performance and physician satisfaction. Responsible to implement elements of the Nursing Strategic Plan within their departments. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Experience: A minimum of three years clinical experience required.
• Required Education: Bachelor's degree required. Internal transfer applicants without Bachelor's degree may be considered if the applicant is willing to actively pursue a Baccalaureate degree once hired into position. Actively pursuing a Baccalaureate degree is defined as being enrolled in a Baccalaureate program and completing at least one course per semester.
• Preferred Education: BSN preferred. Master's degree preferred.
• Certifications: Must have either a current RN Temporary Permit/RN license in the state of practice. Certification in specialty area of practice preferred.
• Other: Past experiences must have demonstrated leadership ability, good interpersonal skills, and the ability to apply sound principles of management and supervision. Must be proficient in use of a personal computer and must be able to analyze complex data from various information systems.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We're bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care - that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.

At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”

Overview:

Responsible to manage the delivery of nursing care to a specific patient population on a 24-hour basis while achieving quality clinical outcomes and maximizing the utilization of resources. Effectively managing the delivery of nursing care requires creating and promoting a professional practice environment at the unit level that exemplifies a vision and goals congruent with the Medical Center and the respective clinical service line as well as high levels of coworker engagement, patient satisfaction, safe and quality clinical outcomes, financial performance and physician satisfaction. Responsible to implement elements of the Nursing Strategic Plan within their departments. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Qualifications:

• Experience: A minimum of three years clinical experience required.
• Required Education: Bachelor's degree required. Internal transfer applicants without Bachelor's degree may be considered if the applicant is willing to actively pursue a Baccalaureate degree once hired into position. Actively pursuing a Baccalaureate degree is defined as being enrolled in a Baccalaureate program and completing at least one course per semester.
• Preferred Education: BSN preferred. Master's degree preferred.
• Certifications: Must have either a current RN Temporary Permit/RN license in the state of practice. Certification in specialty area of practice preferred.
• Other: Past experiences must have demonstrated leadership ability, good interpersonal skills, and the ability to apply sound principles of management and supervision. Must be proficient in use of a personal computer and must be able to analyze complex data from various information systems.

We Offer Great Benefits:

Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!

We’re bringing to life a healing ministry through compassionate care.

At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We’re expanding to help our communities grow. Join us and be a part of it all.

What Makes You a Good Match for Mercy?

Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and unafraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

EEO/AA/Minorities/Females/Disabled/Veterans

DEPARTMENT: Retail Store

REPORTS TO: Store Manager

FLSA STATUS: Non-Exempt

POSITION TYPE: Full-Time/Part Time

POSITION SUMMARY:

Front End Customer Service Managers are responsible for day-to-day front end operations including supervising team members, handling customer requests, managing all aspects of POS operations, administering and enforcing company policies, and ensuring efficient operation of all front end activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Implement customer service policies and procedures and communicate customer service standards
2. Direct the daily operations of the customer service team
3. Plan, prioritize and delegate work tasks to ensure proper functioning of the department
4. Ensure the necessary resources and tools are available for quality customer service delivery
5. Review customer complaints, track customer complaint resolution, and handle complex and escalated customer service
6. Identify and implement strategies to improve quality of service, productivity and profitability
7. Coordinate with company management to support and implement growth strategies
8. Coordinate and manage customer service projects and initiatives
9. Ensure budget requirements are met
10. Evaluate and performance manage staff
11. Identify and address staff training and coaching needs
12. Balance cash drawer, and prepare deposit for financial institution
13. Basic accounting functions
14. Additional duties, as assigned

REQUIREMENTS & QUALIFICATIONS:

1. Prior customer service and supervisory experience is essential
2. Must possess in-depth knowledge of customer service principles and practices
3. Must possess strong work ethic and interpersonal skills
4. Basic computer skills and product knowledge
5. Must be able to work a flexible schedule
6. Ability to:

• Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
• Effectively communicate with customers and employees, in-person and over the phone
• Demonstrate initiative and effective problem-solving skills within the scope of the position
• Maintain a pleasant and calm disposition under stress

Physical Requirements:

The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a legal disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day. The employee must frequently lift and/or move items weighing up to 50 pounds.

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