650 Management jobs in Riverdale

The Lead Technical Product Owner, Regulatory & Compliance CMMS (Computerized Maintenance Management Systems) role is responsible for testing data flows, issue resolution, configuration and technical support for Chick-fil-A Supply, Bay Center Foods, and Offsite Thawing Pilot. This person also partners with each area of the business to define, document, and consult on functional and technical requirements to support daily operations and enable future growth of each business.

As wholly owned subsidiaries of Chick-fil-A, Inc., Chick-fil-A Supply and Bay Center Foods are food production and distribution services networks focused entirely on serving the unique needs and growing volume of Chick-fil-A restaurants.

The Chick-fil-A Supply and Bay Center Foods service networks are comprised of three components:

• Distribution Center State-of-the-art warehouses that house supply for Chick-fil-A restaurants
• Production Distribution Center Offsite facilities that prepare select ingredients and menu items for Chick-fil-A restaurants
• Transportation Growing fleet of delivery vehicles that supply Chick-fil-A restaurants

• Define System Enhancements/Improvements based on Business Needs and requirements, along with technical capabilities
• Partner with other system's stakeholders to define/validate new and existing integration touchpoints across the network
• Identify and document system gaps for product backlog for future enhancements/capabilities
• Lead and execute the development of new and existing configurations as well as supporting documentation that enables Change Management and End User Training across multiple systems
• Provide 2nd Level Operational Support for CMMS systems that includes advanced troubleshooting techniques and tools to minimize business impacts
• Partner with IT leadership to establish project approach and timeline
• Lead and execute the documenting of the current-state and future-state business process requirements including data flows, configurations, and reporting needs
• Frontline support for new site implementations, major rollouts, etc. to ensure smooth and efficient adoption and stabilization
• Lead and execute Testing Phases for Implementations to ensure systems address business stakeholder needs from users' point of view
• Manage simultaneous projects across all Entities to coordinate all aspects of implementation and delivery of tasks necessary for successful project execution
• Lead and coordinate all software version upgrades with business stakeholders and software vendors to ensure successful migrations and minimal business interruptions

• Strong Operational experience with CMMS systems, having great perspective on how users interact with the system
• Deep understanding of the different components leveraged by each business while utilizing CMMS systems, including manufacturing and distribution requirements
• Deep understanding of data relationships to enable system-to-system performance
• Working knowledge of how CMMS systems are utilized at manufacturing sites and distribution centers
• Strong experience in a start-up or new business development environment

• Work closely with distribution centers, food production centers and business partners to ensure optimal alignment
• Possess intimate knowledge of who the customers are and the ability to put others above himself/herself
• Demonstrate the ability to value both relationships and results

• Bachelor's degree in Engineering, Computer Science, Business Administration, related field, or relevant experience
• 8+ years of experience in an IT Business Analyst or related role
• 8+ years of experience with Computerized Maintenance Management Systems (CMMS) or equivalent systems
• Excellent business communication and presentation skills
• Ability to effectively coordinate multiple projects involving multiple entities, departments, and external consulting teams
• Excellent interpersonal, analytical, organizational, and problem-solving skills
• Deep understanding of data requirements and flows

• Cloud based enterprise system experience
• 10+ years of experience with Computerized Maintenance Management Systems (CMMS) in a manufacturing and/or distribution environment
• 10+ years of configuration and support of Computerized Maintenance Management Systems (CMMS)
• Experience driving integrations between SaaS based enterprise systems and third-party stakeholders
• Experience with master data management across enterprise systems
• Business process management experience

8

20%

Bachelor's Degree

Bachelor's Degree

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Vice President, Client Service Manager - Wealth Management

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

Job Description

Vice President, Client Service Manager - Wealth Management

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.

As a leading wealth manager, BNY Wealth Management is focused on helping successful individuals and their families build, manage and sustain their wealth across generations and market cycles. Through a unique service model focused on five Active Wealth practices Investing, Borrowing, Spending, Managing Taxes, Protecting Legacies they help clients in the U.S. and abroad achieve stronger after-tax performance to help maintain their wealth over generations.

Were seeking a future team member for the role of Vice President Client Service Manager to join our Wealth Management team. This hybrid working role can be located in our Atlanta, GA, or Tampa, FL office.

In this role, youll make an impact in the following ways:

• Manages a medium-sized client service team responsible for providing quality client experience on a daily basis.
• Maintains familiarity with industry best practices and maintains a small roster of clients.
• Coordinates and directs the daily operations of a client service team. Monitors work metrics and standards; resolves team issues as required.
• Resolves complex or non-routine client issues or inquiries as needed.
• Maintains relationships with business teams to report client trends and needs; may use knowledge of client issues to contribute to business development efforts.
• Manages internal activities and initiatives designed to improve the client experience.
• Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
• Manages a Client Administration team.
• Responsible for the achievement of team goals and objectives, talent management and supervision of team members. Team supports a selected number of client accounts ranging from moderate to highly complex.
  
  

• Bachelors degree or the equivalent combination of education and experience is required with an MBA preferred.
• 3-5 years of management experience, and a proven track record of collaborating with multiple teams across a vast geography
• Experience in an operational area and/or client services preferred.
  
  

• Americas Most Innovative Companies, Fortune, 2024
• Worlds Most Admired Companies, Fortune 2024
• Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
• Best Places to Work for Disability Inclusion , Disability: IN 100% score, 2023-2024
• Most Just Companies, Just Capital and CNBC, 2024
• Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
• Bloombergs Gender Equality Index (GEI), 2023
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales

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