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Registered Nurse (RN) - Case Management - $45+ per hour

77246 Houston, Texas Memorial Hermann Health System

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Job Description

Memorial Hermann Health System is seeking a Registered Nurse (RN) Case Management for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 36 hours per week
  • Shift: 12 hours, days, nights
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Works as Psychiatric Response Team Clinician providing care within various Emergency Departments, medical units and tele-psychiatry throughout the Memorial Hermann Healthcare System. The Response Team Clinician is part of a mobile team required to travel to all system hospitals in their personal automobile. This role is identified as essential personnel for the Healthcare system and must staff all shifts (days, evenings, overnights, and weekends). The Response Team Clinician is part of Disaster Team A.
The Response Team Clinician intervenes with patients who have identified psychiatric or chemical dependency needs or are identified as at risk of harm to self or others.
 Suicidal Ideations
Severely distressed/extremely anxious
ubstance abuse and dependency
nexplained somatic complaints
onfusion /disorientation (Not caused by a medical condition)
izarre/agitated behavior
allucinations/delusions/ paranoia
hreat of harm to others
ood disturbances
ehavioral disturbances
The Response Team Clinician must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served. Demonstrate clinical skills for effective crisis intervention and a thorough knowledge of the DSM-IV TR. The clinician conducts a psychiatric evaluation including diagnosis Axis I-V and determines voluntary or involuntary status with the patient. Evaluate risk factors for patient safety; suicide and homicide assessments to determine treatment plan and level of care needed. In addition, the clinician offers crisis intervention counseling to patients and their families. Based on the treatment and psychosocial needs of the patient the clinician coordinates/facilitates care plan including; psychiatric hospitalization transfers, referral information, and aftercare plan for patients with behavioral health needs. Consult with Response Team medical directors (psychiatrists) and attending physician for case review and medication recommendations. Consult with family and physicians, and facilitates disposition regardless of payor source. The clinician verifies payor source parameters for determination of public and/or private program eligibility and facilitates case disposition based on patient acuity. This role will receive referrals for individuals from at-risk populations from interdisciplinary team members (including physicians, Case Managers, staff nurses, and other members of the care team).Job Description

Minimum Qualifications

Education: Masters Degree in Social Work and licensure as a clinician or undergoing clinical supervision; or   Master’s degree in counseling or related field.

Licenses/Certifications:

  • Licensed Master Social Worker, LMSW
  • Licensed Clinical Social Worker, LCSW
  • Licensed Professional Counselor, LPC
  • Licensed Marriage Family Therapist-Associate, LMFT-A or
  • Licensed Marriage Family Therapist, LMFT

Experience / Knowledge / Skills:

  • Two (2) years psychiatric/healthcare field experience preferred, Internships considered.
  • Knowledge of best practices in working with various psychiatric populations.
  • The ability to work independently.
  • Demonstrates capability in conducting evaluations to determine the psychosocial and psychiatric needs of adults, children and families.
  • Insight into the importance of thorough risk assessments for suicide and homicide. 
  • Awareness of the role of the Diagnostic Statistical Manual (DSM) in diagnosing mental illness.
  • Possesses understanding of psychiatric levels of care.
  • Verbalizes understanding of crisis intervention techniques as well as some general counseling techniques with both individuals and family members.
  • Academic knowledge/experience of family systems and effective strategies for engaging the family in the patient’s treatment.
  • Theoretical knowledge of interviewing, assessment, organizational and problem solving skills. 
  • Ability to apply theory into the practice of : 1) identifying appropriate community resources on assigned caseload and 2) working collaboratively with patients, families, multi-disciplinary team and community agencies to achieve desired patient outcomes 3) Seeking consultation/supervision from team clinical leaders on complex psychiatric and/or medical cases when clinically appropriate. 
  • Possess knowledge of the importance of interpersonal communication and negotiation skills in interactions with patients, families, physicians and health care team colleagues. Good analytical and PC skills.  Understands the need to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies.  Good communication skills and the theoretical knowledge of the importance of negotiation skills. 
  • Openness to working with people of all social, economic, and cultural backgrounds; being open-minded and adaptable to change.  Demonstrate the ability to connect patients and families with necessary services, both inside and outside the MHHS network.  Some knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources. Demonstrate patience and tact when dealing with clients and other staff.

Principal Accountabilities

  • On the basis of a Comprehensive Behavioral Health Assessment, the BHCI will assess the patient and their psychosocial risk factors through evaluation of current and prior functioning levels, patient’s mental health history, severity of psychiatric symptoms, appropriateness and adequacy of support systems, reaction to illness and ability to cope.
  • Evaluates for self-injurious or harmful behaviors and recommends precautions according to patient acuity. 
  • Consults with BHS medical directors (psychiatrists) and attending physician for case review and medication recommendations.
  • Provides psychiatric diagnoses and appropriately document clinical criteria and psychiatric symptoms.  
  • Provides counseling and/or treatment to individuals, couples, families, or groups by establishing and maintaining a therapeutic relationship to understand and intervene in intrapersonal, interpersonal, and psychosocial dynamics; and to diagnose and treat mental, emotional, and behavioral disorders and addictions.
  • Educates to adults, children and families experiencing emotional disturbances, mental illness or problems related to substance abuse.
  • Intervenes with patients and families regarding emotional, social, and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs.
  • Provides intervention in cases involving child abuse/neglect, domestic violence, elderly abuse, institutional abuse and sexual assault.
  • Serves as a resource person and provides crisis counseling and intervention related to treatment decisions.
  • Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and the community at large.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

Memorial Hermann Health System Job ID # . Posted job title: psych response team case manager

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.


*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.


Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.


Our Vision

To create healthier communities, now and for generations to come.


Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement

View Now

Registered Nurse (RN) - Case Management - $45+ per hour

77246 Houston, Texas Memorial Hermann Health System

Posted today

Job Viewed

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Job Description

Memorial Hermann Health System is seeking a Registered Nurse (RN) Case Management for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 36 hours per week
  • Shift: 12 hours, days, nights
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The purpose of the Case Manager position is to support the physician, primary medical homes, and interdisciplinary teams. Facilitates patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements, patient satisfaction). The position is responsible for coordinating a wide range of self management support and provides information to update and maintain relevant disease registry activity. Accountable for a designated patient caseload and plans effectively in order to meet patient needs across the continuum, provide family support, manage the length of stay, and promote efficient utilization of resources.Job Description

Minimum Qualifications

Education : Graduate of an accredited school of professional nursing required; Bachelors of Nursing preferred, or graduate of an accredited Master of Social Work program

Licenses/Certifications :

  • Current and valid license to practice as a Registered Nurse in the state of Texas or
  • Current and valid license as a Master Social Worker (LMSW) in the state of Texas required, LCSW preferred
  • Certification in Case Management required within two (2) years of hire into the Case Manager position

Experience / Knowledge / Skills :

  • Three (3) years of nursing or social work experience acute hospital-based preferred, or three (3) years of experience comparable clinical setting (i.e. ambulatory surgery center, infusion/dialysis clinic, Federally Qualified Health Clinic (FQHC), skilled nursing facility, or wound clinic).
  • Experience in utilization management, case management, discharge planning or other cost/quality management program preferred
  • Excellent interpersonal communication and negotiation skills
  • Demonstrated leadership skills
  • Strong analytical, data management and PC skills
  • Current working knowledge of discharge planning, utilization management, case management, performance improvement, disease or population management and managed care reimbursement
  • Understanding of pre-acute and post-acute venues of care and post-acute community resources, physician office routines, and transitional procedures for pre and post acute care.  Demonstrated understanding of motivational interviewing and change management.
  • Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components
  • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families
  • Effective oral and written communication skills

Principal Accountabilities

  • Coordinates/facilitates patient care progression throughout the continuum.
  • Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient care.
  • Addresses/resolves system problems impeding diagnostic or treatment progress. 
  • Proactively identifies and resolves delays and obstacles to discharge.
  • Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge.
  • Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. 
  • Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated case load. Monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective.
  • Facilitates the following on a timely basis: Completes and reports diagnostic testing, Completes treatment plan and discharge plan, Modifies plan of care as necessary, to meet the ongoing needs of the patient, Communicates to third party payors and other relevant information to the care team.
  • Assigns appropriate levels of care.
  • Completes all required documentation in TQ screens and patient records
  • Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.
  • Completes Utilization Management and Quality Screening for assigned patients.
  • Applies approved clinical appropriateness criteria to monitor appropriateness of admissions and continued stays, and documents findings based on Department standards.
  • Identifies at-risk populations using approved screening tool and follows established reporting procedures. Monitors LOS and ancillary resource use on an ongoing basis. 
  • Takes actions to achieve continuous improvement in both areas.
  • Refers cases and issues to Care Management Medical Director in compliance with Department procedures and follows up as indicated.
  • Communicates with Resource Center to facilitate covered day reimbursement certification for assigned patients. 
  • Discusses payor criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payors as needed.
  • Uses quality screens to identify potential issues and forwards information to Clinical Quality Review Department.
  • Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.
  • Manages all aspects of discharge planning for assigned patients.
  • Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with physician.
  • Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, teaching and ongoing evaluation.
  • Ensures/maintains plan consensus from patient/family, physician and payor.
  • Refers appropriate cases for social work intervention based on Department criteria.
  • Collaborates/communicates with external case managers.
  • Initiates and facilitates referrals through the Resource Center for home health care, hospice, medical equipment and supplies.
  • Documents relevant discharge planning information in the medical record according to Department standards.
  • Facilitates transfer to other facilities as appropriate.
  • Actively participates in clinical performance improvement activities.
  • Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals.
  • Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients, including fiscal, clinical and patient satisfaction data.
  • Collects, analyzes and addresses variances from the plan of care/care path with physician and/or other members of the healthcare team. 
  • Uses concurrent variance data to drive practice changes and positively impact outcomes.
  • Collects delay and other data for specific performance and/or outcome indicators as determined by Director of Outcomes Management. Documents key clinical path variances and outcomes which relate to areas of direct responsibility (e.g., discharge planning).
  • Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently.
  • Leads the development, implementation, evaluation and revision of clinical pathways and other Case management tools as a member of the clinical resource/team.
  • Assists in compilation of physician profile data regarding LOS, resource utilization, denied days, costs, case mix index, patient satisfaction and quality indicators (e.g., readmission rates, unplanned return to OR, etc.)
  • Acts as preceptor/mentor to new hires. 
  • Assists in development of orientation schedule and helps identify individual needs for learning.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

Memorial Hermann Health System Job ID # . Posted job title: case manager

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.


*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.


Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.


Our Vision

To create healthier communities, now and for generations to come.


Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement

View Now

Level II Registered Nurse (RN) - Case Management - $45+ per hour

77246 Houston, Texas Memorial Hermann Health System

Posted today

Job Viewed

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Job Description

Memorial Hermann Health System is seeking a Registered Nurse (RN) Case Management Level II for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 36 hours per week
  • Shift: 12 hours, days, nights
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for responding to inquiries from subscribers, providers and the client.Job Description

Minimum Qualifications

Education: Some college preferred

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

  • Three (3) years Customer Service or Claims processing experience in a TPA or HMO environment

  • Bilingual preferred

Principal  Accountabilities

  • Efficiently and courteously responds to telephone inquiries from subscribers regarding benefit verification, claims issues, and eligibility.

  • Interprets plan coverage for subscribers and providers to determine correct level of benefit coverage.

  • Provides claim filing instructions when needed to subscribers and providers.

  • Provides telephone assistance to subscribers and providers, and verifies eligibility as required.

  • Promptly returns phone calls resulting from inquiries that require additional research.

  • Efficiently enters data simultaneously while listening attentively.

  • Provides a high degree of confidentiality/discretion and independent judgment.

  • Keeps workstations stocked and organized at all times.

  • Performs daily clerical duties, including sending faxes, making copies, and assisting in other areas.

  • Efficiently makes requested changes (temporary address changes, ID card requests).

  • Ensures safe care to patients, staff and visitors, adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned.

Memorial Hermann Health System Job ID # . Posted job title: csr ii case management and support services - memorial city

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.


*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.


Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.


Our Vision

To create healthier communities, now and for generations to come.


Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement

View Now

Registered Nurse (RN) - Case Management - $45+ per hour

77246 Houston, Texas Memorial Hermann Health System

Posted today

Job Viewed

Tap Again To Close

Job Description

Memorial Hermann Health System is seeking a Registered Nurse (RN) Case Management for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 36 hours per week
  • Shift: 12 hours, days, nights
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The purpose of the Case Manager position is to support the physician, primary medical homes, and interdisciplinary teams. Facilitates patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements, patient satisfaction). The position is responsible for coordinating a wide range of self management support and provides information to update and maintain relevant disease registry activity. Accountable for a designated patient caseload and plans effectively in order to meet patient needs across the continuum, provide family support, manage the length of stay, and promote efficient utilization of resources.Job Description

Minimum Qualifications

Education : Graduate of an accredited school of professional Nursing required; Bachelor's of Nursing preferred, or graduate of an accredited Masters of Social Work program.

Licenses/Certifications :

  • Current and valid license to practice as a Registered Nurse in the state of Texas or
  • Current and valid license as a Master Social Worker (LMSW) in the state of Texas required, LCSW preferred.
  • Certification in Case Management required within two (2) years of hire into the Case Manager position.

Experience / Knowledge / Skills :

  • Three (3) years of nursing or social work experience acute hospital-based preferred, or three (3) years of experience comparable clinical setting (i.e. ambulatory surgery center, infusion/dialysis clinic, Federally Qualified Health Clinic (FQHC), skilled nursing facility, or wound clinic).
  • Experience in utilization management, case management, discharge planning or other cost/quality management program preferred.
  • Excellent interpersonal communication and negotiation skills.
  • Demonstrated leadership skills.
  • Strong analytical, data management and PC skills.
  • Current working knowledge of discharge planning, utilization management, case management, performance improvement, disease or population management and managed care reimbursement.
  • Understanding of pre-acute and post-acute venues of care and post-acute community resources, physician office routines, and transitional procedures for pre and post acute care.  Demonstrated understanding of motivational interviewing and change management.
  • Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
  • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families.
  • Effective oral and written communication skills.

Principal Accountabilities

  • Coordinates/facilitates patient care progression throughout the continuum.
  • Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient care.
  • Addresses/resolves system problems impeding diagnostic or treatment progress. 
  • Proactively identifies and resolves delays and obstacles to discharge.
  • Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge.
  • Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. 
  • Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated case load. Monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective.
  • Facilitates the following on a timely basis: completes and reports diagnostic testing, completes treatment plan and discharge plan, modifies plan of care as necessary, to meet the ongoing needs of the patient, communicates to third party payors and other relevant information to the care team.
  • Assigns appropriate levels of care.
  • Completes all required documentation in TQ screens and patient records.
  • Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.
  • Completes Utilization Management and Quality Screening for assigned patients.
  • Applies approved clinical appropriateness criteria to monitor appropriateness of admissions and continued stays, and documents findings based on department standards.
  • Identifies at-risk populations using approved screening tool and follows established reporting procedures. Monitors LOS and ancillary resource use on an ongoing basis. 
  • Takes actions to achieve continuous improvement in both areas.
  • Refers cases and issues to Care Management Medical Director in compliance with Department procedures and follows up as indicated.
  • Communicates with Resource Center to facilitate covered day reimbursement certification for assigned patients. 
  • Discusses payor criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payors as needed.
  • Uses quality screens to identify potential issues and forwards information to Clinical Quality Review Department.
  • Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.
  • Manages all aspects of discharge planning for assigned patients.
  • Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with physician.
  • Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, teaching and ongoing evaluation.
  • Ensures/maintains plan consensus from patient/family, physician and payor.
  • Refers appropriate cases for social work intervention based on department criteria.
  • Collaborates/communicates with external case managers.
  • Initiates and facilitates referrals through the Resource Center for home health care, hospice, medical equipment and supplies.
  • Documents relevant discharge planning information in the medical record according to department standards.
  • Facilitates transfer to other facilities as appropriate.
  • Actively participates in clinical performance improvement activities.
  • Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals.
  • Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients, including fiscal, clinical and patient satisfaction data.
  • Collects, analyzes and addresses variances from the plan of care/care path with physician and/or other members of the healthcare team. 
  • Uses concurrent variance data to drive practice changes and positively impact outcomes.
  • Collects delay and other data for specific performance and/or outcome indicators as determined by Director of Outcomes Management. Documents key clinical path variances and outcomes which relate to areas of direct responsibility (e.g., discharge planning).
  • Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently.
  • Leads the development, implementation, evaluation and revision of clinical pathways and other Case Management tools as a member of the clinical resource/team.
  • Assists in compilation of physician profile data regarding LOS, resource utilization, denied days, costs, case mix index, patient satisfaction and quality indicators (e.g., readmission rates, unplanned return to OR, etc.).
  • Acts as preceptor/mentor to new hires. 
  • Assists in development of orientation schedule and helps identify individual needs for learning.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

Memorial Hermann Health System Job ID # . Posted job title: case manager

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.


*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.


Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.


Our Vision

To create healthier communities, now and for generations to come.


Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement

View Now

Level II Registered Nurse (RN) - Case Management - $45+ per hour

77246 Houston, Texas Memorial Hermann Health System

Posted today

Job Viewed

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Job Description

Memorial Hermann Health System is seeking a Registered Nurse (RN) Case Management Level II for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 36 hours per week
  • Shift: 12 hours, days, nights
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Position is responsible for responding to inquiries from subscribers, providers and the client.Job Description

Minimum Qualifications

Education: Some college preferred

Licenses/Certifications: (None)

Experience / Knowledge / Skills:

  • Three (3) years Customer Service or Claims processing experience in a TPA or HMO environment

  • Bilingual preferred

Principal  Accountabilities

  • Efficiently and courteously responds to telephone inquiries from subscribers regarding benefit verification, claims issues, and eligibility.

  • Interprets plan coverage for subscribers and providers to determine correct level of benefit coverage.

  • Provides claim filing instructions when needed to subscribers and providers.

  • Provides telephone assistance to subscribers and providers, and verifies eligibility as required.

  • Promptly returns phone calls resulting from inquiries that require additional research.

  • Efficiently enters data simultaneously while listening attentively.

  • Provides a high degree of confidentiality/discretion and independent judgment.

  • Keeps workstations stocked and organized at all times.

  • Performs daily clerical duties, including sending faxes, making copies, and assisting in other areas.

  • Efficiently makes requested changes (temporary address changes, ID card requests).

  • Ensures safe care to patients, staff and visitors, adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, skills competency, supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

  • Other duties as assigned.

Memorial Hermann Health System Job ID # . Posted job title: csr ii case management and support services - memorial city

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.


*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.


Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.


Our Vision

To create healthier communities, now and for generations to come.


Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement

View Now

Registered Nurse (RN) - Case Management - $45+ per hour

77246 Houston, Texas Memorial Hermann Health System

Posted today

Job Viewed

Tap Again To Close

Job Description

Memorial Hermann Health System is seeking a Registered Nurse (RN) Case Management for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 36 hours per week
  • Shift: 12 hours, days, nights
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Works as Psychiatric Response Team Clinician providing care within various Emergency Departments, medical units and tele-psychiatry throughout the Memorial Hermann Healthcare System. The Response Team Clinician is part of a mobile team required to travel to all system hospitals in their personal automobile. This role is identified as essential personnel for the Healthcare system and must staff all shifts (days, evenings, overnights, and weekends). The Response Team Clinician is part of Disaster Team A.
The Response Team Clinician intervenes with patients who have identified psychiatric or chemical dependency needs or are identified as at risk of harm to self or others.
 Suicidal Ideations
Severely distressed/extremely anxious
ubstance abuse and dependency
nexplained somatic complaints
onfusion /disorientation (Not caused by a medical condition)
izarre/agitated behavior
allucinations/delusions/ paranoia
hreat of harm to others
ood disturbances
ehavioral disturbances
The Response Team Clinician must be able to demonstrate knowledge and skills necessary to provide care appropriate to the patient served. Demonstrate clinical skills for effective crisis intervention and a thorough knowledge of the DSM-IV TR. The clinician conducts a psychiatric evaluation including diagnosis Axis I-V and determines voluntary or involuntary status with the patient. Evaluate risk factors for patient safety; suicide and homicide assessments to determine treatment plan and level of care needed. In addition, the clinician offers crisis intervention counseling to patients and their families. Based on the treatment and psychosocial needs of the patient the clinician coordinates/facilitates care plan including; psychiatric hospitalization transfers, referral information, and aftercare plan for patients with behavioral health needs. Consult with Response Team medical directors (psychiatrists) and attending physician for case review and medication recommendations. Consult with family and physicians, and facilitates disposition regardless of payor source. The clinician verifies payor source parameters for determination of public and/or private program eligibility and facilitates case disposition based on patient acuity. This role will receive referrals for individuals from at-risk populations from interdisciplinary team members (including physicians, Case Managers, staff nurses, and other members of the care team).Job Description

Minimum Qualifications

Education: Masters Degree in Social Work and licensure as a clinician or undergoing clinical supervision; or   Master’s degree in counseling or related field.

Licenses/Certifications:

  • Licensed Master Social Worker, LMSW
  • Licensed Clinical Social Worker, LCSW
  • Licensed Professional Counselor, LPC
  • Licensed Marriage Family Therapist-Associate, LMFT-A or
  • Licensed Marriage Family Therapist, LMFT

Experience / Knowledge / Skills:

  • Two (2) years psychiatric/healthcare field experience preferred, Internships considered.
  • Knowledge of best practices in working with various psychiatric populations.
  • The ability to work independently.
  • Demonstrates capability in conducting evaluations to determine the psychosocial and psychiatric needs of adults, children and families.
  • Insight into the importance of thorough risk assessments for suicide and homicide. 
  • Awareness of the role of the Diagnostic Statistical Manual (DSM) in diagnosing mental illness.
  • Possesses understanding of psychiatric levels of care.
  • Verbalizes understanding of crisis intervention techniques as well as some general counseling techniques with both individuals and family members.
  • Academic knowledge/experience of family systems and effective strategies for engaging the family in the patient’s treatment.
  • Theoretical knowledge of interviewing, assessment, organizational and problem solving skills. 
  • Ability to apply theory into the practice of : 1) identifying appropriate community resources on assigned caseload and 2) working collaboratively with patients, families, multi-disciplinary team and community agencies to achieve desired patient outcomes 3) Seeking consultation/supervision from team clinical leaders on complex psychiatric and/or medical cases when clinically appropriate. 
  • Possess knowledge of the importance of interpersonal communication and negotiation skills in interactions with patients, families, physicians and health care team colleagues. Good analytical and PC skills.  Understands the need to develop collaborative relationships with physicians, families, patients, interdisciplinary team and other community agencies.  Good communication skills and the theoretical knowledge of the importance of negotiation skills. 
  • Openness to working with people of all social, economic, and cultural backgrounds; being open-minded and adaptable to change.  Demonstrate the ability to connect patients and families with necessary services, both inside and outside the MHHS network.  Some knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources. Demonstrate patience and tact when dealing with clients and other staff.

Principal Accountabilities

  • On the basis of a Comprehensive Behavioral Health Assessment, the BHCI will assess the patient and their psychosocial risk factors through evaluation of current and prior functioning levels, patient’s mental health history, severity of psychiatric symptoms, appropriateness and adequacy of support systems, reaction to illness and ability to cope.
  • Evaluates for self-injurious or harmful behaviors and recommends precautions according to patient acuity. 
  • Consults with BHS medical directors (psychiatrists) and attending physician for case review and medication recommendations.
  • Provides psychiatric diagnoses and appropriately document clinical criteria and psychiatric symptoms.  
  • Provides counseling and/or treatment to individuals, couples, families, or groups by establishing and maintaining a therapeutic relationship to understand and intervene in intrapersonal, interpersonal, and psychosocial dynamics; and to diagnose and treat mental, emotional, and behavioral disorders and addictions.
  • Educates to adults, children and families experiencing emotional disturbances, mental illness or problems related to substance abuse.
  • Intervenes with patients and families regarding emotional, social, and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs.
  • Provides intervention in cases involving child abuse/neglect, domestic violence, elderly abuse, institutional abuse and sexual assault.
  • Serves as a resource person and provides crisis counseling and intervention related to treatment decisions.
  • Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the health care system and the community at large.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

Memorial Hermann Health System Job ID # . Posted job title: psych response team case manager

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.


*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.


Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.


Our Vision

To create healthier communities, now and for generations to come.


Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement

View Now

Registered Nurse (RN) - Case Management - $45+ per hour

77246 Houston, Texas Memorial Hermann Health System

Posted today

Job Viewed

Tap Again To Close

Job Description

Memorial Hermann Health System is seeking a Registered Nurse (RN) Case Management for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 36 hours per week
  • Shift: 12 hours, days, nights
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The purpose of the Case Manager position is to support the physician, primary medical homes, and interdisciplinary teams. Facilitates patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements, patient satisfaction). The position is responsible for coordinating a wide range of self management support and provides information to update and maintain relevant disease registry activity. Accountable for a designated patient caseload and plans effectively in order to meet patient needs across the continuum, provide family support, manage the length of stay, and promote efficient utilization of resources.Job Description

Minimum Qualifications

Education : Graduate of an accredited school of professional Nursing required; Bachelor's of Nursing preferred, or graduate of an accredited Masters of Social Work program.

Licenses/Certifications :

  • Current and valid license to practice as a Registered Nurse in the state of Texas or
  • Current and valid license as a Master Social Worker (LMSW) in the state of Texas required, LCSW preferred.
  • Certification in Case Management required within two (2) years of hire into the Case Manager position.

Experience / Knowledge / Skills :

  • Three (3) years of nursing or social work experience acute hospital-based preferred, or three (3) years of experience comparable clinical setting (i.e. ambulatory surgery center, infusion/dialysis clinic, Federally Qualified Health Clinic (FQHC), skilled nursing facility, or wound clinic).
  • Experience in utilization management, case management, discharge planning or other cost/quality management program preferred.
  • Excellent interpersonal communication and negotiation skills.
  • Demonstrated leadership skills.
  • Strong analytical, data management and PC skills.
  • Current working knowledge of discharge planning, utilization management, case management, performance improvement, disease or population management and managed care reimbursement.
  • Understanding of pre-acute and post-acute venues of care and post-acute community resources, physician office routines, and transitional procedures for pre and post acute care.  Demonstrated understanding of motivational interviewing and change management.
  • Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components.
  • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families.
  • Effective oral and written communication skills.

Principal Accountabilities

  • Coordinates/facilitates patient care progression throughout the continuum.
  • Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient care.
  • Addresses/resolves system problems impeding diagnostic or treatment progress. 
  • Proactively identifies and resolves delays and obstacles to discharge.
  • Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge.
  • Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. 
  • Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated case load. Monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective.
  • Facilitates the following on a timely basis: completes and reports diagnostic testing, completes treatment plan and discharge plan, modifies plan of care as necessary, to meet the ongoing needs of the patient, communicates to third party payors and other relevant information to the care team.
  • Assigns appropriate levels of care.
  • Completes all required documentation in TQ screens and patient records.
  • Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.
  • Completes Utilization Management and Quality Screening for assigned patients.
  • Applies approved clinical appropriateness criteria to monitor appropriateness of admissions and continued stays, and documents findings based on department standards.
  • Identifies at-risk populations using approved screening tool and follows established reporting procedures. Monitors LOS and ancillary resource use on an ongoing basis. 
  • Takes actions to achieve continuous improvement in both areas.
  • Refers cases and issues to Care Management Medical Director in compliance with Department procedures and follows up as indicated.
  • Communicates with Resource Center to facilitate covered day reimbursement certification for assigned patients. 
  • Discusses payor criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payors as needed.
  • Uses quality screens to identify potential issues and forwards information to Clinical Quality Review Department.
  • Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.
  • Manages all aspects of discharge planning for assigned patients.
  • Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with physician.
  • Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, teaching and ongoing evaluation.
  • Ensures/maintains plan consensus from patient/family, physician and payor.
  • Refers appropriate cases for social work intervention based on department criteria.
  • Collaborates/communicates with external case managers.
  • Initiates and facilitates referrals through the Resource Center for home health care, hospice, medical equipment and supplies.
  • Documents relevant discharge planning information in the medical record according to department standards.
  • Facilitates transfer to other facilities as appropriate.
  • Actively participates in clinical performance improvement activities.
  • Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals.
  • Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients, including fiscal, clinical and patient satisfaction data.
  • Collects, analyzes and addresses variances from the plan of care/care path with physician and/or other members of the healthcare team. 
  • Uses concurrent variance data to drive practice changes and positively impact outcomes.
  • Collects delay and other data for specific performance and/or outcome indicators as determined by Director of Outcomes Management. Documents key clinical path variances and outcomes which relate to areas of direct responsibility (e.g., discharge planning).
  • Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently.
  • Leads the development, implementation, evaluation and revision of clinical pathways and other Case Management tools as a member of the clinical resource/team.
  • Assists in compilation of physician profile data regarding LOS, resource utilization, denied days, costs, case mix index, patient satisfaction and quality indicators (e.g., readmission rates, unplanned return to OR, etc.).
  • Acts as preceptor/mentor to new hires. 
  • Assists in development of orientation schedule and helps identify individual needs for learning.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

Memorial Hermann Health System Job ID # . Posted job title: case manager

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.


*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.


Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.


Our Vision

To create healthier communities, now and for generations to come.


Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement

View Now
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Registered Nurse (RN) - Case Management - $45+ per hour

77246 Houston, Texas Memorial Hermann Health System

Posted today

Job Viewed

Tap Again To Close

Job Description

Memorial Hermann Health System is seeking a Registered Nurse (RN) Case Management for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 36 hours per week
  • Shift: 12 hours, days, nights
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The purpose of the Case Manager position is to support the physician, primary medical homes, and interdisciplinary teams. Facilitates patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements, patient satisfaction). The position is responsible for coordinating a wide range of self management support and provides information to update and maintain relevant disease registry activity. Accountable for a designated patient caseload and plans effectively in order to meet patient needs across the continuum, provide family support, manage the length of stay, and promote efficient utilization of resources.Job Description

Minimum Qualifications

Education : Graduate of an accredited school of professional nursing required; Bachelors of Nursing preferred, or graduate of an accredited Master of Social Work program

Licenses/Certifications :

  • Current and valid license to practice as a Registered Nurse in the state of Texas or
  • Current and valid license as a Master Social Worker (LMSW) in the state of Texas required, LCSW preferred
  • Certification in Case Management required within two (2) years of hire into the Case Manager position

Experience / Knowledge / Skills :

  • Three (3) years of nursing or social work experience acute hospital-based preferred, or three (3) years of experience comparable clinical setting (i.e. ambulatory surgery center, infusion/dialysis clinic, Federally Qualified Health Clinic (FQHC), skilled nursing facility, or wound clinic).
  • Experience in utilization management, case management, discharge planning or other cost/quality management program preferred
  • Excellent interpersonal communication and negotiation skills
  • Demonstrated leadership skills
  • Strong analytical, data management and PC skills
  • Current working knowledge of discharge planning, utilization management, case management, performance improvement, disease or population management and managed care reimbursement
  • Understanding of pre-acute and post-acute venues of care and post-acute community resources, physician office routines, and transitional procedures for pre and post acute care.  Demonstrated understanding of motivational interviewing and change management.
  • Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components
  • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families
  • Effective oral and written communication skills

Principal Accountabilities

  • Coordinates/facilitates patient care progression throughout the continuum.
  • Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient care.
  • Addresses/resolves system problems impeding diagnostic or treatment progress. 
  • Proactively identifies and resolves delays and obstacles to discharge.
  • Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge.
  • Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. 
  • Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated case load. Monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective.
  • Facilitates the following on a timely basis: Completes and reports diagnostic testing, Completes treatment plan and discharge plan, Modifies plan of care as necessary, to meet the ongoing needs of the patient, Communicates to third party payors and other relevant information to the care team.
  • Assigns appropriate levels of care.
  • Completes all required documentation in TQ screens and patient records
  • Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.
  • Completes Utilization Management and Quality Screening for assigned patients.
  • Applies approved clinical appropriateness criteria to monitor appropriateness of admissions and continued stays, and documents findings based on Department standards.
  • Identifies at-risk populations using approved screening tool and follows established reporting procedures. Monitors LOS and ancillary resource use on an ongoing basis. 
  • Takes actions to achieve continuous improvement in both areas.
  • Refers cases and issues to Care Management Medical Director in compliance with Department procedures and follows up as indicated.
  • Communicates with Resource Center to facilitate covered day reimbursement certification for assigned patients. 
  • Discusses payor criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payors as needed.
  • Uses quality screens to identify potential issues and forwards information to Clinical Quality Review Department.
  • Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.
  • Manages all aspects of discharge planning for assigned patients.
  • Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with physician.
  • Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, teaching and ongoing evaluation.
  • Ensures/maintains plan consensus from patient/family, physician and payor.
  • Refers appropriate cases for social work intervention based on Department criteria.
  • Collaborates/communicates with external case managers.
  • Initiates and facilitates referrals through the Resource Center for home health care, hospice, medical equipment and supplies.
  • Documents relevant discharge planning information in the medical record according to Department standards.
  • Facilitates transfer to other facilities as appropriate.
  • Actively participates in clinical performance improvement activities.
  • Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals.
  • Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients, including fiscal, clinical and patient satisfaction data.
  • Collects, analyzes and addresses variances from the plan of care/care path with physician and/or other members of the healthcare team. 
  • Uses concurrent variance data to drive practice changes and positively impact outcomes.
  • Collects delay and other data for specific performance and/or outcome indicators as determined by Director of Outcomes Management. Documents key clinical path variances and outcomes which relate to areas of direct responsibility (e.g., discharge planning).
  • Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently.
  • Leads the development, implementation, evaluation and revision of clinical pathways and other Case management tools as a member of the clinical resource/team.
  • Assists in compilation of physician profile data regarding LOS, resource utilization, denied days, costs, case mix index, patient satisfaction and quality indicators (e.g., readmission rates, unplanned return to OR, etc.)
  • Acts as preceptor/mentor to new hires. 
  • Assists in development of orientation schedule and helps identify individual needs for learning.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

Memorial Hermann Health System Job ID # . Posted job title: case manager

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.


*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.


Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.


Our Vision

To create healthier communities, now and for generations to come.


Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement

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Staff - Neonatal ICU Nurse Manager - $41-52 per hour

77246 Houston, Texas Core Medical-Perm

Posted today

Job Viewed

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Job Description

Core Medical-Perm is seeking a Registered Nurse (RN) Manager, NICU - Neonatal Intensive Care Manager for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: NICU - Neonatal Intensive Care
  • Discipline: RN
  • Start Date: 12/08/2025
  • Duration: Ongoing
  • 40 hours per week
  • Shift: 8 hours
  • Employment Type: Staff


 

CoreMedical Group is a nationally recognized leader in the medical recruitment and employment industry. Here are some of the FREE & CONFIDENTIAL services you will receive when searching for that next permanent position.
  • We will provide you with input, advice and expertise during the discovery phase in finding your new position.
  • We will help you customize your resume for maximum effect.
  • We will be your agent during the, often uncomfortable "marketing" phase of your search.
  • We will set up your interview, while providing you tips and suggestions tailored towards winning you the position.
  • We will provide you with streamlined communication and feedback from, sometimes hard to contact, hiring managers.
  • We will provide you with market input for offer consideration.
At CoreMedical Group, we will prep you for your interview, negotiate the best rate, assist in the state licensing process, provide local realty contacts, and do our best to ensure your interview/relocation experience is stress-free.We are looking for a healthcare professional who is ready to provide exceptional patient care in this permanent position. This is an excellent opportunity to expand your healthcare career and take the next step in your professional journey.

CoreMedical Group is a nationally recognized leader in the medical recruitment and employment industry. Core will provide you with dedicated, personalized support from a recruiter who understands your needs and healthcare industry trends.

Our services will connect you with open positions like this one nationwide. Working with a CoreMedical Group recruiter is free and confidential. You'll get access to:
  • Extensive healthcare industry expertise that will help you map out your career
  • Resume edits and formatting to make sure you put your best foot forward when applying
  • Interview scheduling and coaching to help you win the job
  • Support during difficult conversations, including help with pay negotiations
  • Streamlined communication and feedback from the hiring manager
  • Advice and support for relocation requirements

CoreMedical Group also offers you the opportunity to earn a free, all-inclusive vacation each year as our way of saying "thank you" for your hard work. Join other healthcare professionals on the annual Club Coremed retreat and you'll see why candidates choose to work with us to expand their careers.

Your career is too valuable to tackle on your own. Let CoreMedical Group help you with your healthcare journey!

Core Medical Direct Job ID # . Posted job title: RN

About Core Medical-Perm

CoreMedical Group is one of the largest healthcare staffing agencies in the country. We have jobs nationwide in travel nursing, travel allied health, interim, locum tenens, and permanent placements! Join the staffing agency with Club CoreMed, the best perk in the industry - an all inclusive paid trip to a tropical resort!

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Registered Nurse (RN) - Case Management - $45+ per hour

77246 Houston, Texas Memorial Hermann Health System

Posted today

Job Viewed

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Job Description

Memorial Hermann Health System is seeking a Registered Nurse (RN) Case Management for a nursing job in Houston, Texas.

Job Description & Requirements
  • Specialty: Case Management
  • Discipline: RN
  • Duration: Ongoing
  • 36 hours per week
  • Shift: 12 hours, days, nights
  • Employment Type: Staff

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

The purpose of the Case Manager position is to support the physician, primary medical homes, and interdisciplinary teams. Facilitates patient care, with the underlying objective of enhancing the quality of clinical outcomes and patient satisfaction while managing the cost of care and providing timely and accurate information to payors. The role integrates and coordinates resource utilization management, care facilitation and discharge planning functions. In addition, the Case Manager helps drive change by identifying areas where performance improvement is needed (e.g., day to day workflow, education, process improvements, patient satisfaction). The position is responsible for coordinating a wide range of self management support and provides information to update and maintain relevant disease registry activity. Accountable for a designated patient caseload and plans effectively in order to meet patient needs across the continuum, provide family support, manage the length of stay, and promote efficient utilization of resources.Job Description

Minimum Qualifications

Education : Graduate of an accredited school of professional nursing required; Bachelors of Nursing preferred, or graduate of an accredited Master of Social Work program

Licenses/Certifications :

  • Current and valid license to practice as a Registered Nurse in the state of Texas or
  • Current and valid license as a Master Social Worker (LMSW) in the state of Texas required, LCSW preferred
  • Certification in Case Management required within two (2) years of hire into the Case Manager position

Experience / Knowledge / Skills :

  • Three (3) years of nursing or social work experience acute hospital-based preferred, or three (3) years of experience comparable clinical setting (i.e. ambulatory surgery center, infusion/dialysis clinic, Federally Qualified Health Clinic (FQHC), skilled nursing facility, or wound clinic).
  • Experience in utilization management, case management, discharge planning or other cost/quality management program preferred
  • Excellent interpersonal communication and negotiation skills
  • Demonstrated leadership skills
  • Strong analytical, data management and PC skills
  • Current working knowledge of discharge planning, utilization management, case management, performance improvement, disease or population management and managed care reimbursement
  • Understanding of pre-acute and post-acute venues of care and post-acute community resources, physician office routines, and transitional procedures for pre and post acute care.  Demonstrated understanding of motivational interviewing and change management.
  • Strong organizational and time management skills, as evidenced by capacity to prioritize multiple tasks and role components
  • Ability to work independently and exercise sound judgment in interactions with physicians, payors, and patients and their families
  • Effective oral and written communication skills

Principal Accountabilities

  • Coordinates/facilitates patient care progression throughout the continuum.
  • Works collaboratively and maintains active communication with physicians, nursing and other members of the multi-disciplinary care team to effect timely, appropriate patient care.
  • Addresses/resolves system problems impeding diagnostic or treatment progress. 
  • Proactively identifies and resolves delays and obstacles to discharge.
  • Seeks consultation from appropriate disciplines/departments as required to expedite care and facilitate discharge.
  • Utilizes advanced conflict resolution skills as necessary to ensure timely resolution of issues. 
  • Collaborates with the physician and all members of the multidisciplinary team to facilitate care for designated case load. Monitors the patient’s progress, intervening as necessary and appropriate to ensure that the plan of care and services provided are patient focused, high quality, efficient, and cost effective.
  • Facilitates the following on a timely basis: Completes and reports diagnostic testing, Completes treatment plan and discharge plan, Modifies plan of care as necessary, to meet the ongoing needs of the patient, Communicates to third party payors and other relevant information to the care team.
  • Assigns appropriate levels of care.
  • Completes all required documentation in TQ screens and patient records
  • Collaborates with medical staff, nursing staff, and ancillary staff to eliminate barriers to efficient delivery of care in the appropriate setting.
  • Completes Utilization Management and Quality Screening for assigned patients.
  • Applies approved clinical appropriateness criteria to monitor appropriateness of admissions and continued stays, and documents findings based on Department standards.
  • Identifies at-risk populations using approved screening tool and follows established reporting procedures. Monitors LOS and ancillary resource use on an ongoing basis. 
  • Takes actions to achieve continuous improvement in both areas.
  • Refers cases and issues to Care Management Medical Director in compliance with Department procedures and follows up as indicated.
  • Communicates with Resource Center to facilitate covered day reimbursement certification for assigned patients. 
  • Discusses payor criteria and issues on a case-by-case basis with clinical staff and follows up to resolve problems with payors as needed.
  • Uses quality screens to identify potential issues and forwards information to Clinical Quality Review Department.
  • Ensures that all elements critical to the plan of care have been communicated to the patient/family and members of the healthcare team and are documented as necessary to assure continuity of care.
  • Manages all aspects of discharge planning for assigned patients.
  • Meets directly with patient/family to assess needs and develop an individualized continuing care plan in collaboration with physician.
  • Collaborates and communicates with multidisciplinary team in all phases of discharge planning process, including initial patient assessment, planning, implementation, interdisciplinary collaboration, teaching and ongoing evaluation.
  • Ensures/maintains plan consensus from patient/family, physician and payor.
  • Refers appropriate cases for social work intervention based on Department criteria.
  • Collaborates/communicates with external case managers.
  • Initiates and facilitates referrals through the Resource Center for home health care, hospice, medical equipment and supplies.
  • Documents relevant discharge planning information in the medical record according to Department standards.
  • Facilitates transfer to other facilities as appropriate.
  • Actively participates in clinical performance improvement activities.
  • Assists in the collection and reporting of financial indicators including case mix, LOS, cost per case, excess days, resource utilization, readmission rates, denials and appeals.
  • Uses data to drive decisions and plan/implement performance improvement strategies related to case management for assigned patients, including fiscal, clinical and patient satisfaction data.
  • Collects, analyzes and addresses variances from the plan of care/care path with physician and/or other members of the healthcare team. 
  • Uses concurrent variance data to drive practice changes and positively impact outcomes.
  • Collects delay and other data for specific performance and/or outcome indicators as determined by Director of Outcomes Management. Documents key clinical path variances and outcomes which relate to areas of direct responsibility (e.g., discharge planning).
  • Uses pathway data in collaboration with other disciplines to ensure effective patient management concurrently.
  • Leads the development, implementation, evaluation and revision of clinical pathways and other Case management tools as a member of the clinical resource/team.
  • Assists in compilation of physician profile data regarding LOS, resource utilization, denied days, costs, case mix index, patient satisfaction and quality indicators (e.g., readmission rates, unplanned return to OR, etc.)
  • Acts as preceptor/mentor to new hires. 
  • Assists in development of orientation schedule and helps identify individual needs for learning.
  • Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.
  • Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
  • Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.
  • Other duties as assigned.

Memorial Hermann Health System Job ID # . Posted job title: case manager

About Memorial Hermann Health System

Company Overview:

Charting a better future. A future that’s built upon the HEALTH of our community. This is the driving force for Memorial Hermann, redefining health care for the individuals and many diverse populations we serve. Our 6,600+ affiliated physicians and 33,000+ employees practice the highest standards of safe, evidence-based, quality care to provide a personalized and outcome-oriented experience across our more than 270 care delivery sites. As one of the largest not-for-profit health systems in Southeast Texas, Memorial Hermann has an award-winning and nationally acclaimed Accountable Care Organization, 17* hospitals and numerous specialty programs and services conveniently located throughout the Greater Houston area. Memorial Hermann-Texas Medical Center is one of the nation's busiest Level I trauma centers and serves as the primary teaching hospital for McGovern Medical School at UTHealth. For more than 114 years, our focus has been the best interest of our community, contributing more than $411 million annually through school-based health centers and other community benefit programs. Now and for generations to come, the health of our community will be at the center of what we do – charting a better future for all.


*Memorial Hermann Health System owns and operates 14 hospitals and has joint ventures with three other hospital facilities, including Memorial Hermann Surgical Hospital First Colony, Memorial Hermann Surgical Hospital Kingwood and Memorial Hermann Rehabilitation Hospital-Katy.


Our Mission

Memorial Hermann Health System is a non-profit, values-driven, community-owned health system dedicated to improving health.


Our Vision

To create healthier communities, now and for generations to come.


Our Values

Community: We value diversity and inclusion and commit to being the best healthcare provider, employer and partner.

Compassion: We understand our privileged role in people's lives and care for everyone with kindness and respect.

Credibility: We conduct ourselves and our business responsibly and prioritize safety, quality and service when making decisions.

Courage: We act bravely to innovate and achieve world-class experience and outcomes for patients, consumers, partners and the community.

Benefits
  • Dental benefits
  • Vision benefits
  • Employee assistance programs
  • 403b retirement plan
  • Health Care FSA
  • Dependent Care FSA
  • School loan reimbursement

View Now
 

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