863 Management jobs in Terrell

General Manager (Bilingual)
Speedy Cash
Mesquite, TX

As a General Manager (GM), you’ll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store’s success, you’ll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service.  It’s a high-performance, customer-focused environment designed to inspire growth and innovation.

While you’re pouring into your team’s development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.

Compensation

This position has an hourly pay rate of $19.25 and is eligible for performance bonuses. 

The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.

Benefits & Perks*

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
• Performance-based career advancement.
• Educational reimbursement program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
• Paid time off that grows with you, starting with 12 days in your first year. 
• A relaxed, business casual dress code that includes jeans and sneakers!

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

• A high school diploma or equivalent.
• Minimum two years’ experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
• Operations experience in a leadership capacity.
• Excellent verbal and written communication skills.
• Proficiency in using phones, Point of Sale, Microsoft Office, and other systems. 
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). 
• Must be at least 18 years of age (19 in Alabama).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Nice to Haves – Preferred Qualifications and Skills

• Associates degree or higher.
• Experience in check cashing, document verification, money order processing.
• Bilingual (English/Spanish) is a plus and may be required for certain locations.

• Manage overall store performance by meeting or exceeding Company performance standards.
• Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.  
• Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.  
• Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.  
• Enforce adherence to quality standards, procedures, and local and state laws and regulations.
  Participate in audits and compliance reviews as directed by the corporate office or District Manager.  
• Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
• Conduct proper opening and closing procedures and train new staff in keyholder duties.  
• Participate in the selection, review, hiring, and retention of new employees. 
• Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance. 
• Handle complex customer situations that arise with integrity and professionalism.  
• Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services.  This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.   
  Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
• Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
  Conduct additional tasks as directed by leadership.
• Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*

**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025.  Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

Think you’ll thrive here?  Learn more at

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Job Summary

Join our Commission Payables team at Integrity as the Commissions Operations Manager. You will be responsible for validating and releasing agent commission payments across all business units. Ensuring all general ledger postings are complete, accurate, timely and compliant. You will oversee commission operations, drive process improvements, collaborate cross-functionally with teams and support systems and reporting capabilities.

This role involves process development, team leadership, and implementation of internal controls, particularly SOX Controls related to commission payments. Along with being detail-oriented and strategically managing team metrics and reporting.

Primary Responsibilities:

· Create and continue to enhance the future processes to support the approval and release of third-party payments.

· Implement new Net Suite subledger payables process across Integrity businesses while collaborating with project management, operations and finance.

· Work closely with IntegrityCONNECT Enhanced Commission team to implement automated integration for those businesses on this platform.

· Implement and follow SOX Controls related to agents, agencies and advisors.

· Develop team structure to ensure efficient team operations and individual accountability.

· Create job descriptions for a growing team.

· Hire and manage Commission Payables team, including training and development.

· Develop and manage team metrics and reporting on commission payments and trends.

· Collaborate across departments to facilitate smooth commission payment processes.

· Ensure compliance with company policies and regulatory requirements related to commission payments.

Primary Skills & Requirements:

· Public company financial close processes and reporting required.

· Bachelor's degree in Accounting, Finance, Business or related field; CPA is a plus.

· 7 years experience in Operational Accounting management.

· Operational accounting roles include accounts payable, general accounting, customer billing (revenue) or treasury management. Experience to include the general ledger reconciliations and reporting.

· 3 to 5 years experience implementing new third-party payment processes including accounts payable systems or vendors, general ledger payment processing or business process outsourcing.

· 3 to 5 years experience with compliance reporting process responsibilities including 1099 reporting and Abandoned Unclaimed Property reporting.

· 3 to 5 years experience with direct employee management including developing staffing plans, job descriptions, hiring and employee development.

· Manage operational team and concurrent projects while being efficient and meeting deadlines.

#LI-KK1

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com .

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Position Summary

We are seeking an experienced Marketing Category Manager to join our Procurement team at Integrity. The ideal candidate will have a deep understanding of the Marketing and Communications market landscape, both physical and digital, especially as the relate to driving customer acquisition and broker growth and loyalty within the Insurance and Financial Services industries. This role requires a strategic thinker with strong negotiation and leadership skills, with extensive experience in managing Marketing and Communications categories to drive business growth within a complex US-based organization. Additionally, this position has responsibility for 1-3 direct reports.

Position Responsibilities:

Strategic Sourcing

• Develop and execute comprehensive category strategies for marketing and communications, including digital marketing, media buying, advertising agencies, events, and promotional materials.
• Identify cost-saving opportunities and drive continuous improvement initiatives in category spend for both physical and digital media.
• Analyze future strategies and current spend data to identify opportunities for spend leverage.
• Regularly establish and report quarterly on category goals, plans, and progress.

Supplier Relationship Management

• Build and maintain strong relationships with key suppliers.
• Evaluate supplier performance, assessing compliance with cost, quality, and timeliness service level agreements (SLAs) and contractual obligations.
• Lead quarterly business reviews (QBRs) with strategic suppliers to communicate performance, identify improvement areas, and organize improvement initiatives.

 Contract Negotiation

• Lead and support complex negotiations for Marketing contracts, including creative and advertising agency agreements, lead generation arrangements, and media distribution services.
• Ensure all agreements align with company policies, legal requirements, and compliance standards.
• Manage contract renewals proactively to optimize terms and prevent lapses in service.

Market Analysis

• Monitor industry trends, market conditions, and technological advancements in the Marketing and Communications sector and assess their potential impact on procurement strategies.
• Provide insights based on market intelligence to inform strategic decision-making. Identify supplier capabilities and candidates that can best enable achievement of Integrity goals.
• Develop relevant competitive positioning to optimize negotiation and selection activities.

Cross-Functional Collaboration

• Collaborate closely with Marketing, Communications, Finance, Legal, and other departments to understand technical requirements and align procurement activities.
• Facilitate communication between stakeholders to ensure project alignment and successful implementation of Marketing and Communications initiatives.
• Support Marketing and Communications project teams by providing procurement expertise and guidance.

Risk Management

• Identify potential risks in the Marketing and Communications supply chain, including cybersecurity and continuity of support threats.
• Ensure compliance with all regulatory, corporate, and industry-specific standards.
• Manage data privacy considerations in vendor relationships, especially regarding cloud and SaaS solutions

Position Requirements

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Master's degree in Business Administration is a plus.
• Minimum of 7 years of experience in Marketing procurement or category management.
• Minimum of 2 years of demonstratable experience managing and leading high functioning teams.
• Extensive knowledge of categories such as SEO, digital distribution, call centers, creative agencies, agent and customer leads, traditional and new media, print, and public relations.
• Proven track record of successful contract negotiations and supplier management in the Marketing sector.
• High proficiency with MS Excel and BI tools, such as Power BI and Tableau.
• Strong analytical and strategic thinking abilities.
• Excellent negotiation and communication skills.
• Proficient in Coupa or other leading procurement solutions.
• Understanding of cybersecurity considerations in Marketing and Communications procurement.
• Highly motivated problem solver with the ability to think critically.
• Self-starter with an innate curiosity and drive to understand the insurance industry environment.
• Cross-functional collaboration skills to promote alignment across the organization.
• Team oriented, with a strong customer and business focus.
• Ability and interest to work in-office full time, and up to 20% travel may be required.

#LI-AB1

About Integrity

Integrity is one of the nation’s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.

Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you’ll love, and we’ll love you back. We’re proud of the work we do and the culture we’ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind. 

Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are — in person, over the phone or online. Integrity’s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com .

Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.

Assistant Store Manager
Titlemax 
Dallas, TX 

As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s performance-driven, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.

Compensation

The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.  

Benefits & Perks*

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
• Enrollment in a key holder program design ed to establish and enhance leadership potential for promotion.
• Performance-based career advancement.
• Educational reimbursement program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and l ocal retailers through our Discount Marketplace.
• Paid time off that grows with you, starting with 12 days in your first year. 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

• A high school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Nice to Haves – Preferred Qualifications and Ski lls

• Management experience in retail, convenience store, grocery, finance, service, or related industries.
• Experience in check cashing, document verification, money order processing.
• Bilingual (English/Spanish) is a plus and may be required for certain locations.

• Maximize customer success by offering financial services that fit their needs. 
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.  
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. 
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. 
• Maintain customer information in the point of sale (POS) system with accuracy and integrity. 
• Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. 
• Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. 
• Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. 
• Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. 
• Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
• Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 
• Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. 
• Conduct additional tasks as directed by leadership.
• Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**

**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. 

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

Think you’d thrive here?  Learn more at

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.

The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Capital One, JPMorgan Chase, or Salesforce, among many other leading organizations in the Dallas/Fort Worth area.

Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U.S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying

What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.

In-depth classes include:
- Application Development
- Business Operations
- Banking & Customer Success
- IT Support
- Data Analytics
- Investment Operations
- Project Management

Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Assistant Store Manager 

Titlemax,

Paris, TX

As an Assistant Store Manager (ASM), you’ll support our customers through real financial needs while gaining hands-on experience running a store. You’ll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It’s performance-driven, people-first, and packed with growth potential. If you’re ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.

Compensation

The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.  

Benefits & Perks*

• Paid on-the-job training and a comprehensive new hire program.
• Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
• Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
• Enrollment in a key holder program design ed to establish and enhance leadership potential for promotion.
• Performance-based career advancement.
• Educational reimbursement program.
• Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA/Dependent Care FSA).
• Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
• Company-Sponsored Life and AD&D Insurance.
• Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
• Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
• Free access to exclusive discounts from nationwide and l ocal retailers through our Discount Marketplace.
• Paid time off that grows with you, starting with 12 days in your first year. 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.

• A high school diploma or equivalent.
• Minimum one year’s experience in customer service, sales, or retail.
• At least 3 months of supervisory, key holder, or relevant leadership experience
• Excellent verbal and written communication skills.
• Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
• Must be at least 18 years of age (19 in Alabama).
• Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
• Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
• The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.

Nice to Haves – Preferred Qualifications and Ski lls

• Management experience in retail, convenience store, grocery, finance, service, or related industries.
• Experience in check cashing, document verification, money order processing.
• Bilingual (English/Spanish) is a plus and may be required for certain locations.

• Maximize customer success by offering financial services that fit their needs. 
• Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.  
• Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty. 
• Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts. 
• Maintain customer information in the point of sale (POS) system with accuracy and integrity. 
• Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures. 
• Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing. 
• Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events. 
• Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer. 
• Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
• Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services. 
• Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards. 
• Conduct additional tasks as directed by leadership.
• Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**

**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. 

We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America’s Greatest Workplace in Financial Services 2025 by Newsweek. 

The Community Choice Financial® Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial® Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.

Think you’d thrive here?  Learn more at

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate.  Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.

Important: The Community Choice Financial® Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the domains @ccfi.com. In-store positions are in person only.

The Community Choice Financial® Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

Experienced Claims Supervisor: Dallas, TX

Salary Range: $85,000 - $124,025 annually- commensurate with experience

Training Schedule :  Training will be 100% in office (5 days a week). Training will be Mon-Fri but may require flexibility based on the needs of the department.

Hybrid Schedule (after training): Work schedule is 4 days in-office/week

Work Schedule: May include a weekend day or evening depending on business need.  

Exciting opportunity to join an industry leading Auto Claims team.  We are looking for highly motivated Claims leaders!

This exciting opportunity will allow you to drive results by mentoring, coaching, and developing a team of Auto Claims Specialists. As a supervisor in the Claims Specialists unit, you will play a vital role in the company's success by leading your team in the investigation of coverage, determination of liability and damages, and processing and settling claims. The ideal candidate will have a proven track record of successfully driving results, helping others, and bringing energy and enthusiasm to the team.

GEICO offers a hybrid work model. This position will have in-office requirements of 4 days a week. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit.

Key Responsibilities:

1. Team Management:

• Supervise, train, and mentor claims staff to ensure optimal performance.

• Conduct performance evaluations, set targets, and provide constructive feedback.

• Handle staff scheduling and workload distribution to maintain operational efficiency.

2. Claims Processing:

• Oversee the review, investigation, and settlement of claims within established guidelines.

• Ensure timely and accurate processing of claims in compliance with legal and regulatory requirements.

• Manage escalated or complex claims, providing resolution and support as needed.

3. Quality Control and Compliance:

• Monitor claims processes to maintain high standards of accuracy and service.

• Implement and maintain compliance with applicable laws, regulations, and company policies.

• Conduct audits and ensure adherence to internal and external standards.

4. Customer Service:

• Serve as the primary point of contact for escalated customer inquiries or disputes.

• Work to improve the customer experience by identifying process improvements and training opportunities.

5. Reporting and Analysis:

• Prepare and analyze reports on claims trends, team performance, and operational efficiency.

• Identify areas for improvement and recommend solutions to management.

6. Collaboration:

• Work closely with other departments to resolve issues and improve workflows.

• Participate in the development and implementation of policies, procedures, and training programs.

Qualifications:

• Completion of one of the following preferred: AA, BA, BS, MBA, or CPCU

• Active adjuster’s license preferred.

• Successful call auto claims liability experience with at least 12 months claims leadership experience.

• Strong knowledge of claims processes, insurance policies, and relevant regulations.

• Excellent leadership, communication, and problem-solving skills.

• Ability to handle confidential information with discretion and integrity.

• Must be able to learn & apply large amounts of technical and procedural information  

Key Competencies:

• Leadership and team-building skills.

• Analytical thinking and attention to detail.

• Strong organizational and time management abilities.

• Commitment to delivering exceptional customer service.

• Must be able to communicate in a clear empathic and professional manner in all communication channels including verbally and digitally

• Must be able to handle difficult conversations and perform well under pressure

• Ability to follow complex instructions, resolve conflicts and facilitate resolution

#geico300 

The GEICO Pledge:

Great Company:  At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers:  We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture:  We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:  We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

Experienced Claims Supervisor: Dallas, TX

Salary Range: $85,000 - $124,025 annually- commensurate with experience

Training Schedule :  Training will be 100% in office (5 days a week). Training will be Mon-Fri but may require flexibility based on the needs of the department.

Hybrid Schedule (after training): Work schedule is 4 days in-office/week

Work Schedule: May include a weekend day or evening depending on business need.  

Exciting opportunity to join an industry leading Auto Claims team.  We are looking for highly motivated Claims leaders!

This exciting opportunity will allow you to drive results by mentoring, coaching, and developing a team of Auto Claims Specialists. As a supervisor in the Claims Specialists unit, you will play a vital role in the company's success by leading your team in the investigation of coverage, determination of liability and damages, and processing and settling claims. The ideal candidate will have a proven track record of successfully driving results, helping others, and bringing energy and enthusiasm to the team.

GEICO offers a hybrid work model. This position will have in-office requirements of 4 days a week. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit.

Key Responsibilities:

1. Team Management:

• Supervise, train, and mentor claims staff to ensure optimal performance.

• Conduct performance evaluations, set targets, and provide constructive feedback.

• Handle staff scheduling and workload distribution to maintain operational efficiency.

2. Claims Processing:

• Oversee the review, investigation, and settlement of claims within established guidelines.

• Ensure timely and accurate processing of claims in compliance with legal and regulatory requirements.

• Manage escalated or complex claims, providing resolution and support as needed.

3. Quality Control and Compliance:

• Monitor claims processes to maintain high standards of accuracy and service.

• Implement and maintain compliance with applicable laws, regulations, and company policies.

• Conduct audits and ensure adherence to internal and external standards.

4. Customer Service:

• Serve as the primary point of contact for escalated customer inquiries or disputes.

• Work to improve the customer experience by identifying process improvements and training opportunities.

5. Reporting and Analysis:

• Prepare and analyze reports on claims trends, team performance, and operational efficiency.

• Identify areas for improvement and recommend solutions to management.

6. Collaboration:

• Work closely with other departments to resolve issues and improve workflows.

• Participate in the development and implementation of policies, procedures, and training programs.

Qualifications:

• Completion of one of the following preferred: AA, BA, BS, MBA, or CPCU

• Active adjuster’s license preferred.

• Successful call auto claims liability experience with at least 12 months claims leadership experience.

• Strong knowledge of claims processes, insurance policies, and relevant regulations.

• Excellent leadership, communication, and problem-solving skills.

• Ability to handle confidential information with discretion and integrity.

• Must be able to learn & apply large amounts of technical and procedural information  

Key Competencies:

• Leadership and team-building skills.

• Analytical thinking and attention to detail.

• Strong organizational and time management abilities.

• Commitment to delivering exceptional customer service.

• Must be able to communicate in a clear empathic and professional manner in all communication channels including verbally and digitally

• Must be able to handle difficult conversations and perform well under pressure

• Ability to follow complex instructions, resolve conflicts and facilitate resolution

#geico300 

The GEICO Pledge:

Great Company:  At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers:  We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture:  We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:  We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

Experienced Claims Supervisor: Dallas, TX

Salary Range: $85,000 - $124,025 annually- commensurate with experience

Training Schedule :  Training will be 100% in office (5 days a week). Training will be Mon-Fri but may require flexibility based on the needs of the department.

Hybrid Schedule (after training): Work schedule is 4 days in-office/week

Work Schedule: May include a weekend day or evening depending on business need.  

Exciting opportunity to join an industry leading Auto Claims team.  We are looking for highly motivated Claims leaders!

This exciting opportunity will allow you to drive results by mentoring, coaching, and developing a team of Auto Claims Specialists. As a supervisor in the Claims Specialists unit, you will play a vital role in the company's success by leading your team in the investigation of coverage, determination of liability and damages, and processing and settling claims. The ideal candidate will have a proven track record of successfully driving results, helping others, and bringing energy and enthusiasm to the team.

GEICO offers a hybrid work model. This position will have in-office requirements of 4 days a week. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit.

Key Responsibilities:

1. Team Management:

• Supervise, train, and mentor claims staff to ensure optimal performance.

• Conduct performance evaluations, set targets, and provide constructive feedback.

• Handle staff scheduling and workload distribution to maintain operational efficiency.

2. Claims Processing:

• Oversee the review, investigation, and settlement of claims within established guidelines.

• Ensure timely and accurate processing of claims in compliance with legal and regulatory requirements.

• Manage escalated or complex claims, providing resolution and support as needed.

3. Quality Control and Compliance:

• Monitor claims processes to maintain high standards of accuracy and service.

• Implement and maintain compliance with applicable laws, regulations, and company policies.

• Conduct audits and ensure adherence to internal and external standards.

4. Customer Service:

• Serve as the primary point of contact for escalated customer inquiries or disputes.

• Work to improve the customer experience by identifying process improvements and training opportunities.

5. Reporting and Analysis:

• Prepare and analyze reports on claims trends, team performance, and operational efficiency.

• Identify areas for improvement and recommend solutions to management.

6. Collaboration:

• Work closely with other departments to resolve issues and improve workflows.

• Participate in the development and implementation of policies, procedures, and training programs.

Qualifications:

• Completion of one of the following preferred: AA, BA, BS, MBA, or CPCU

• Active adjuster’s license preferred.

• Successful call auto claims liability experience with at least 12 months claims leadership experience.

• Strong knowledge of claims processes, insurance policies, and relevant regulations.

• Excellent leadership, communication, and problem-solving skills.

• Ability to handle confidential information with discretion and integrity.

• Must be able to learn & apply large amounts of technical and procedural information  

Key Competencies:

• Leadership and team-building skills.

• Analytical thinking and attention to detail.

• Strong organizational and time management abilities.

• Commitment to delivering exceptional customer service.

• Must be able to communicate in a clear empathic and professional manner in all communication channels including verbally and digitally

• Must be able to handle difficult conversations and perform well under pressure

• Ability to follow complex instructions, resolve conflicts and facilitate resolution

#geico300 

The GEICO Pledge:

Great Company:  At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers:  We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture:  We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:  We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.