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Operations Manager/Deputy Project Manager

50301 Des Moines, Iowa Maximus

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Job Description

Permanent
Description & Requirements

Maximus is looking to hire an Operations Manager/Deputy PM.

This position is remote and requires an active Public Trust security clearance.

Essential Duties and Responsibilities:

- Oversee the daily operations of a team to ensure performance metrics are met.

- Provide action plans and timelines for performance improvement as needed.

- Maintain updated knowledge of performance requirements as well as corporate and project policies and procedures. Provide updates to staff regarding these policies and procedures.

- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.

- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.

- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.

- Monitor performance goals and objectives for staff and complete related reports.

- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels and escalate issues timely to Project leadership.

- Monitor compliance with ISO standards as applicable.

- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures.

- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.

- Responsible for identifying and resolving issues, problems, and concerns with employees.

- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.

- Provide direction to staff when complaints are escalated to management level.

- Performs other duties as required by Project leadership.

Job-Specific Essential Duties and Responsibilities:

- Oversee the daily operations of the TAC to ensure performance metrics are met

- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues and departmental performance levels

- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures. Provide updates to staff regarding these policies and procedures

- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.

- Responsible for identifying and resolving issues, problems, and concerns with employees

- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary

Minimum Requirements

- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

- Three (3) or more years of people management experience.

Job-Specific Minimum Requirements:

- Due to contract requirements all candidates must be US citizens. Green Card holders or those requiring sponsorship cannot be considered.

- Additionally, the selected candidate must currently have or be able to pass the process for a position of Public Trust.

- Bachelor's degree in related field of study

- Although this role may be performed remotely, candidate must be willing to travel as needed on site in Alexandria, VA.

- Ability to lead teams to exceed SLA's and KPI's

- Proven experience improving first call resolution (FCR)

- Strong knowledge of contact center tools

- 5+ years in contact center leadership

Preferred Skills and Qualifications:

- Strong leadership skills

- Excellent written and oral presentation skills

- Experience communicating with clients and senior management

- Knowledge of WFM, Quality, and Training processes

- Creative problem solver

- Ability to work independently

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at .

Minimum Salary

$

120,000.00

Maximum Salary

$

130,000.00

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Operations Manager

50381 Des Moines, Iowa TelCom Construction

Posted 2 days ago

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Job Description

**Discover a more connected career**
The Operations Manager will be working on projects in Cedar Rapids area. Serving as a liaison between projects assigned personnel and executive management. It is accountable for establishing and maintaining a mutually beneficial working environment for the location's employees, providing management, communication and leadership to facilitate sound business decisions across multiple customer contracts to ensure division success. Monitors and ensures customer satisfaction and cultivates new business opportunities.
**Connecting you to great benefits**
+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!
**What you'll do**
+ Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities;
+ Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, worker's compensation loss management and DOT compliance in coordination and cooperation with the EHS department;
+ Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence;
+ Identifies and implements continuous process improvement initiatives to allow efficient service delivery;
+ Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability;
+ Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Company's promises of quality and timeliness are met;
+ May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner;
+ When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow;
+ Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements. Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs;
+ Seeks new business opportunities;
+ Actively involved in the bid compilation and contract negotiations;
+ Negotiates unit additions with the customer as they arise;
+ Actively seeks knowledge of business finances on a weekly basis;
+ Adjusts work activities to make financial success a priority;
+ Monitors work being performed to ensure compliance with safety requirements and contract terms;
+ Ensures equipment is maintained per established Manufacturer and Company standards;
+ Manages equipment procurement needs using cost vs benefit analysis;
+ Ensures the accuracy of employee time and production records. Follows company processes to address discrepancies;
+ Actively seeks and actively participates in the on-boarding process of new Subcontractors;
+ Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources;
+ Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews;
+ Creates and maintains individual employee development plans;
+ Seeks and implements opportunities for employee development;
+ May perform the duties of field personnel as needed;
+ Other duties as assigned.
**What you'll need**
+ Bachelor's Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on
+ Telecommunications industry-specific experience, or combination of education and experience is required;
+ Proven leadership in a cross functional team environment;
+ Strong negotiator and consensus builder;
+ Commitment to technology-driven process improvement;
+ Proficient word processing, spreadsheet, database, Internet and cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred;
+ Travel is required.
**Core Competencies**
+ Teamwork and Servant leadership
+ Complex problem solving and critical thinking
+ Exemplary communication skills, both written and verbalOpenness to change
+ Ability to develop and maintain relationships
+ Meticulously Organized
+ Self-motivated and driven
+ Organizational commitment and congruence
**Work Environment/Physical Demands**
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Frequent sit, stand and/or walk
+ Occasionally bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces
+ Frequent use of sight (specifically, close to perform computer work), hearing and voice
+ Use of hands, arms, and fingers to perform routine and repetitive tasks
+ Occasional light to moderate lifting (up to 30 lbs)
+ Occasionally work in adverse weather conditions and uneven surfaces
+ Wear required personal protective equipment if required
**The wage range for Operations Manager is $100,000.00** **- $130,000.00** **.**
**Why work with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
**Building stronger solutions together**
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Operations Manager

50381 Des Moines, Iowa TelCom Construction

Posted 2 days ago

Job Viewed

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Job Description

**Discover a more connected career**
The Operations Manager will be working on projects in Des Moines, IA. Serving as a liaison between projects assigned personnel and executive management. It is accountable for establishing and maintaining a mutually beneficial working environment for the location's employees, providing management, communication and leadership to facilitate sound business decisions across multiple customer contracts to ensure division success. Monitors and ensures customer satisfaction and cultivates new business opportunities.
**Connecting you to great benefits**
+ Weekly Paychecks
+ Paid Time Off, Parental Leave, and Holidays
+ Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
+ 401(k) w/ Company Match
+ Stock Purchase Plan
+ Education Reimbursement
+ Legal Insurance
+ Discounts on gym memberships, pet insurance, and much more!
**What you'll do**
+ Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities;
+ Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, worker's compensation loss management and DOT compliance in coordination and cooperation with the EHS department;
+ Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence;
+ Identifies and implements continuous process improvement initiatives to allow efficient service delivery;
+ Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability;
+ Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Company's promises of quality and timeliness are met;
+ May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner;
+ When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow;
+ Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements. Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs;
+ Seeks new business opportunities;
+ Actively involved in the bid compilation and contract negotiations;
+ Negotiates unit additions with the customer as they arise;
+ Actively seeks knowledge of business finances on a weekly basis;
+ Adjusts work activities to make financial success a priority;
+ Monitors work being performed to ensure compliance with safety requirements and contract terms;
+ Ensures equipment is maintained per established Manufacturer and Company standards;
+ Manages equipment procurement needs using cost vs benefit analysis;
+ Ensures the accuracy of employee time and production records. Follows company processes to address discrepancies;
+ Actively seeks and actively participates in the on-boarding process of new Subcontractors;
+ Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources;
+ Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews;
+ Creates and maintains individual employee development plans;
+ Seeks and implements opportunities for employee development;
+ May perform the duties of field personnel as needed;
+ Other duties as assigned.
**What you'll need**
+ Bachelor's Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on
+ Telecommunications industry-specific experience, or combination of education and experience is required;
+ Proven leadership in a cross functional team environment;
+ Strong negotiator and consensus builder;
+ Commitment to technology-driven process improvement;
+ Proficient word processing, spreadsheet, database, Internet and cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred;
+ Travel is required.
**Core Competencies**
+ Teamwork and Servant leadership
+ Complex problem solving and critical thinking
+ Exemplary communication skills, both written and verbalOpenness to change
+ Ability to develop and maintain relationships
+ Meticulously Organized
+ Self-motivated and driven
+ Organizational commitment and congruence
**Work Environment/Physical Demands**
The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Frequent sit, stand and/or walk
+ Occasionally bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces
+ Frequent use of sight (specifically, close to perform computer work), hearing and voice
+ Use of hands, arms, and fingers to perform routine and repetitive tasks
+ Occasional light to moderate lifting (up to 30 lbs)
+ Occasionally work in adverse weather conditions and uneven surfaces
+ Wear required personal protective equipment if required
**The wage range for Operations Manager is $100,000.00** **- $130,000.00** **.**
**Why work with us**
Your career here is more than just a job - it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.
**Building stronger solutions together**
Our company is an equal-opportunity employer - we are committed to providing a work environment where everyone can thrive, grow, and feel connected.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
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Central Operations Manager

50381 Des Moines, Iowa The Hertz Corporation

Posted 1 day ago

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Job Description

The **Central Operations Manager** is responsible for managing escalations within a specific region. They will act as a subject matter expert and will own resolving problem cars from start to finish. They will drive out of service improvements by solving complex fleet and maintenance issues that the field team is unable to solve quickly. They will be a resource for the field team to escalate to when they have problem vehicles that need a dedicated resource to solve. Additionally, they will proactively seek problem cars and create escalations which will ultimately allow the field team to focus on more tactical solves.
**Wage** : $70,000 annually
This position is remote.
**A Day in the Life:**
The Central Operations Manager will monitor the escalation queue for their assigned region. They will own the process of identifying and resolving bottlenecks for fleet and maintenance related no-rev vehicles by taking on the burden of troubleshooting and resolving the more time consuming escalations from the field fleet and maintenance teams. They will be held accountable for reducing idle days by working the most complex or aged vehicles that are not generating revenue. They will also work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO. They will report into the Sr Director of Fleet.
**What You'll Do:**
+ Own Central Ops (CO) Escalation process for assigned region
+ Reduce field workload for complex fleet and maintenance issues
+ Own escalations from start to finish and work to expedite resolution through subject expertise.
+ Call dealerships and establish / take actions on next steps for problem vended vehicles
+ Analyze learnings from CO process to improve workflow and create efficiencies to reduce dwell time
+ Identify bottlenecks which drive high no-rev days and work to remove/resolve
+ Work closely with maintenance and fleet managers to seek out problem areas proactively and escalate to CO
+ Measure vendor performance and hold accountable for SLAs
+ Track and report KPIs related to CO escalation resolution
**What We're Looking For:**
+ 3 years' experience in fleet or maintenance operations
+ Bachelor's in Business Management, Supply Chain, or like field required
+ Moderate proficiency in (Maintenance and fleet operations workflow, Supplier Negotiations, Vendor management)
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations
+ Ability to influence
+ Flexible and adaptable; ability to work effectively in ambiguous situations
+ Excellent verbal and written communication skills
+ Results driven, ability to make decisions and help solve problems
+ Ability to collaborate with a diverse, high-performing, results-oriented, and highly-engaged team.
+ Ability to drive process and organizational change.
+ Ability to motivate teams and keep a positive attitude in a fast-paced environment.
+ Ability to work under minimal supervision with a goal-oriented mindset.
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Excellent organization, time management, delegation, and prioritization skills.
+ Courageous leadership and accountability.
**What You'll Get:**
+ Up to 40% off the base rate of any standard Hertz rental  
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
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Program Operations Manager

50381 Des Moines, Iowa Molina Healthcare

Posted 2 days ago

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Job Description

**Job Description**
**Job Summary**
The In-Home Assessment Program Manager is part of our innovative Risk Adjustment department to assist our diverse team of data leaders, risk adjustment experts, and developers in the development and implementation of business strategies, operations and vendor management related to in-home assessment activities in all government lines of business impacted by the regulatory risk adjustment payment model.
They will be assist with implementing and managing the in-home assessment program that leads to the overall achievement of improved risk score accuracy, compliancy and completeness in risk adjustment revenue for all government lines of business to better support overall population heath management, reduce gaps in care and drive medical loss ratio (MLR) targets. In conjunction with the Manager of the In-Home Assessment Program, this role supports the strategic direction and organization of corporate initiatives to facilitate achievement of the in-home assessment program.
**Knowledge/Skills/Abilities**
This role interacts and supports regulatory agency policy and procedures by acting as a key business partner to the Director, Prospective Programs, Market & Segment Leaders, health plan teams, member services, provider services, external vendors, actuary, and finance. Direct reports to the manager include program specialist.
The position's essential functions are as follows:
- Collaborates with colleagues to implement and manage in-home assessment program and contracted vendors.
- Responsible for tracking and monitoring success of in-home assessment program against set goals, develops corrective action plans for program and partnering vendors, communicates program progress.
- Develops and maintains program work plans, workflows, and related program documentation.
- Oversees day-to-day vendor relationship, invoice payments, performance, issue resolution, and corrective action plans as needed.
- Maintains compliance with all policies and procedures.
- Adheres to all confidentiality and HIPAA requirements as outlined within Policies and Procedures in all ways and at all times with respect to any aspect of the data handles or services rendered in the undertaking of the position.
- Fulfills those responsibilities and/or duties that may be reasonably provided by Molina for the purpose of achieving operational and financial success of the Company.
**Job Qualifications**
**Required Education**
- Associates or Bachelor's Degree in Public Health, Business, Finance or equivalent combination of education and experience
**Required Experience**
- 3 years managed care experience, preferably with a national or multi-location organization
- Experience in a complex healthcare delivery environment, specifically with government sponsored programs, including risk revenue management, strategy and compliancy
- Proven ability to innovate and drive organizational change
- Excellent presentation and communication skills
**Preferred Education**
Graduate Degree preferred
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $77,969 - $155,508 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
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IT Operations Manager

50381 Des Moines, Iowa Microsoft Corporation

Posted 2 days ago

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Job Description

As a Microsoft Datacenter **IT Operations Manager** (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team.
Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I ITOM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
**Responsibilities**
+ Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
+ Leading and managing a team of high-performing individual contributors and their ongoing talent development
+ Managing and overseeing datacenter site services, logistics, and deployment
+ Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.
+ Analyzing production operations and initiate corrective actions to ensure operational stability.
+ Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.
+ Learn, live, and coach the One Microsoft culture and values? Lead through change by bringing clarity, generating energy, and delivering success.
Embody our culture and values .
**Qualifications**
**Required Qualifications:**
+ High School Qualification or equivalent AND 3+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
+ OR equivalent experience
+ 2+ years experience leading and motivating a diverse, technical workforce
+ Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
**Preferred Qualifications:**
+ Enterprise-level Experience in managing large-scale and complex projects/programs.
+ Working knowledge of audit and compliance requirements in a large global enterprise
+ Problem-solving skills, analytical capabilities, data analysis, and attention to detail
+ Verbal and written communication and organization skills
+ Must be able to multi-task and project manage many tasks simultaneously.
+ College or university degree in Electrical/Mechanical Engineering, Computer Science, Telecommunications, or equivalent experience
Data Center Operations Management M4 - The typical base pay range for this role across the U.S. is USD $102,600 - $02,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 137,500 - 225,800 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until August 30th, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
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Hospitality Operations Manager

50301 Des Moines, Iowa $90000 Annually WhatJobs Direct

Posted today

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Job Description

full-time
Our client, a renowned establishment in the **Hospitality & Tourism** sector, is seeking a seasoned and dynamic Hospitality Operations Manager to oversee the day-to-day operations of their flagship venue in **Des Moines, Iowa**. This critical role requires a leader with a passion for exceptional guest experiences, a keen eye for operational efficiency, and a proven ability to manage diverse teams. You will be responsible for ensuring the smooth functioning of all departments, including front desk, food and beverage, housekeeping, and events. The ideal candidate will possess a deep understanding of hospitality best practices, financial management, and customer service excellence. Key duties include developing and implementing operational strategies, managing budgets, optimizing resource allocation, and maintaining the highest standards of quality and service. You will lead, motivate, and develop your team, fostering a positive work environment that encourages professional growth and high performance. Strong problem-solving skills and the ability to handle challenging situations with professionalism and grace are essential. This is an exciting opportunity to shape the guest experience and drive operational success in a vibrant hospitality setting.
Responsibilities:
  • Oversee all daily operations of the hospitality establishment, ensuring seamless service delivery.
  • Manage and lead various departments, including front desk, F&B, housekeeping, and events.
  • Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
  • Manage budgets, control costs, and optimize revenue generation.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Lead, train, and mentor staff to foster a high-performance culture.
  • Monitor customer feedback and implement strategies to improve guest experiences.
  • Manage vendor relationships and procurement of supplies.
  • Collaborate with the marketing and sales teams to drive business growth.
  • Resolve guest complaints and operational issues promptly and effectively.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 6 years of progressive experience in hospitality operations management.
  • Proven track record of success in managing diverse teams and departments.
  • Strong understanding of hotel/restaurant operations, F&B management, and event planning.
  • Excellent financial acumen, including budgeting and cost control.
  • Exceptional customer service and interpersonal skills.
  • Strong leadership, problem-solving, and decision-making abilities.
  • Knowledge of relevant industry regulations and best practices.
  • Proficiency in property management systems (PMS) and other relevant software.
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Agricultural Operations Manager

50309 Des Moines, Iowa $75000 Annually WhatJobs Direct

Posted 1 day ago

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Job Description

full-time
Our client is seeking a dedicated and experienced Agricultural Operations Manager to oversee the daily operations of their expansive farming facilities in the **Des Moines, Iowa, US** region. This role requires a blend of hands-on agricultural knowledge and strong managerial capabilities. The ideal candidate will be responsible for planning, coordinating, and supervising all aspects of crop production, resource management, and staff oversight to ensure maximum efficiency and profitability. You will play a critical role in implementing innovative farming techniques and ensuring compliance with all agricultural regulations.

Responsibilities:
  • Develop and implement annual farm operating plans, including crop selection, planting schedules, and harvesting strategies.
  • Manage the procurement of seeds, fertilizers, pesticides, and other necessary agricultural supplies.
  • Oversee the maintenance and operation of farm equipment, ensuring all machinery is in good working order and safety protocols are followed.
  • Supervise, train, and manage a team of farm workers, including assigning tasks and monitoring performance.
  • Monitor crop health and growth, identifying and addressing any issues related to pests, diseases, or environmental factors.
  • Implement and manage irrigation systems and water conservation practices.
  • Maintain detailed records of all farm activities, including planting, harvesting, yields, expenses, and labor.
  • Ensure compliance with all local, state, and federal agricultural regulations and environmental standards.
  • Manage the farm budget, controlling costs and maximizing revenue.
  • Collaborate with agronomists, soil scientists, and other specialists to optimize farming practices.
  • Evaluate new technologies and farming techniques to improve efficiency and sustainability.
Qualifications:
  • Bachelor's degree in Agriculture, Agronomy, Horticulture, or a related field.
  • Minimum of 5 years of progressive experience in farm management or agricultural operations.
  • Strong knowledge of crop production cycles, soil science, pest management, and relevant technologies.
  • Proven experience in managing and leading a diverse workforce.
  • Proficiency in farm management software and standard office applications.
  • Excellent organizational, problem-solving, and decision-making skills.
  • Knowledge of safety regulations and best practices in agricultural settings.
  • Ability to work effectively in both office and field environments.
  • Understanding of sustainable and organic farming practices is a plus.
  • Valid driver's license and a clean driving record.
This hybrid role requires a candidate who can be present on-site for critical operational tasks and team management, while also having the flexibility to manage administrative duties and strategic planning remotely. This is an excellent opportunity for a seasoned professional to contribute to a leading agricultural enterprise.
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Warehouse Operations Manager

50301 Des Moines, Iowa $85000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client is seeking a dedicated and experienced Warehouse Operations Manager to lead their facility in Des Moines, Iowa. This role is crucial for ensuring the efficient and safe management of all warehouse activities, including receiving, storage, order fulfillment, and shipping. The successful candidate will possess strong leadership abilities, a deep understanding of logistics and inventory management, and a commitment to operational excellence. This is a fully on-site position requiring a hands-on approach to managing daily operations and personnel.

Responsibilities:
  • Oversee all aspects of warehouse operations, including inbound and outbound logistics, inventory control, and staff management.
  • Develop and implement strategies to optimize warehouse layout, workflow, and productivity.
  • Manage a team of warehouse associates and supervisors, providing guidance, training, and performance evaluations.
  • Ensure adherence to all safety regulations, company policies, and quality standards.
  • Implement and maintain efficient inventory management systems to minimize discrepancies and losses.
  • Monitor and control operational costs, identifying opportunities for cost savings.
  • Manage relationships with carriers and suppliers to ensure timely and cost-effective transportation.
  • Utilize warehouse management systems (WMS) to track inventory and manage order fulfillment.
  • Lead continuous improvement initiatives to enhance operational efficiency and effectiveness.
  • Resolve operational issues and discrepancies promptly and professionally.
  • Conduct regular safety audits and ensure a safe working environment for all employees.
Qualifications:
  • Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
  • 5+ years of progressive experience in warehouse management and operations.
  • Proven track record of success in managing large warehouse teams and complex operations.
  • In-depth knowledge of warehouse management systems (WMS), inventory control principles, and logistics best practices.
  • Strong leadership, organizational, and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • Demonstrated ability to drive efficiency and implement process improvements.
  • Experience with Lean or Six Sigma methodologies is a plus.
  • Proficiency in Microsoft Office Suite, particularly Excel.
  • Must be able to work on-site in Des Moines, Iowa, US .
Join our committed team and take on a pivotal role in optimizing our logistics network. We offer competitive compensation and benefits for this essential on-site position.
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Manufacturing Operations Manager

50309 Des Moines, Iowa $85000 Annually WhatJobs Direct

Posted 2 days ago

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Job Description

full-time
Our client, a reputable manufacturing firm, is seeking a seasoned Manufacturing Operations Manager to oversee and optimize their production facilities in Des Moines, Iowa, US . This critical role is responsible for ensuring the efficient, safe, and high-quality output of manufactured goods. The ideal candidate will possess a strong background in manufacturing management, lean principles, and team leadership, with a proven ability to drive operational excellence. You will be tasked with managing all aspects of the production process, from raw material procurement to finished goods distribution, ensuring targets are met and exceeded.

Key responsibilities include developing and implementing production schedules, optimizing resource allocation, and managing operational budgets to ensure cost-effectiveness and profitability. You will lead and mentor a diverse team of production supervisors, operators, and support staff, fostering a culture of safety, quality, and continuous improvement. Implementing and maintaining lean manufacturing methodologies, such as 5S, Kaizen, and Six Sigma, to enhance efficiency and reduce waste will be a primary focus. Ensuring compliance with all safety regulations, environmental standards, and quality control protocols is paramount. Monitoring production performance through key metrics and implementing corrective actions to address any deviations is essential. Collaborating with supply chain, engineering, and quality assurance departments to streamline operations and resolve production challenges is required.

The successful candidate will hold a Bachelor's degree in Operations Management, Industrial Engineering, Business Administration, or a related field. An MBA or relevant advanced degree is a plus. A minimum of 7-10 years of progressive experience in manufacturing operations management is required. Proven experience in implementing lean manufacturing or Six Sigma initiatives is essential. Strong leadership, communication, and problem-solving skills are critical. The ability to manage complex operations, motivate teams, and drive results in a fast-paced environment is a must. Familiarity with manufacturing execution systems (MES) and ERP software is highly desirable. This hybrid role offers a competitive salary, comprehensive benefits package, and significant opportunities for career advancement within a growing organization in Des Moines, Iowa, US . Join our client and lead their manufacturing operations to new heights of efficiency and quality.
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