6 Manufacturing Technicians jobs in Harrington

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- Minimum 3 years of related experience required.

- Accurate data entry skills.

- Proficient in the use of Microsoft Office products.

- Excellent organizational, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to work as a team member, as well as independently.

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

Additional Requirements Per Client:

- Department of Education and FSA experience preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

**Overview and Essential Functions**
Are you looking for an opportunity to make a difference? Do you enjoy working outside in all kinds of weather? Then you may have found your next career move. We're looking for Technician Quality Control to join our team and help connect America.
**What you'll do.**
+ You will work in the field reviewing active construction projects, walk and review completed construction projects ensuring for site clean up, close out documentation is fulfilled.
+ You will ensure active construction work is completed to Lambert's requirements and Customer satisfaction and requirements
+ You will ensure internal CORE documentation matches the completed LCS and Customer requirements, verify and report to market leadership of issues or lack of documentation or compliance issues.
+ You will make minor field corrections to installation should issues be identified
+ You will handle small materials, run small materials to field crews
+ You will operate, work, and report via general computer applications. etc.
**Who we are looking for.**
+ You have have 1-3 year's minimum experience within the Underground Utility Construction Industry but will train right applicant
+ You are a problem solver
+ Computer Skills
+ You are at least 18 years old
+ You have a valid driver's license with a minimum of 2 years driving experience
+ You are authorized to work in the United States for this company
+ You have a high school diploma or GED equivalent
+ You have the willingness to work in a solo and team environment
+ You have experience in working through all types of weather, including inclement weather
+ You are a self starter
+ You have effective communication skills
+ You are able to travel and work extended hours; overtime and weekends as needed
**What you will get**
+ Competitive Pay
+ Weekly Paychecks
+ Health Insurance: Medical, Dental, Vision, and Prescription Plans
+ Health Saving Accounts
+ Paid Parental Leave
+ Education/Tuition Reimbursement
+ Company Discounts
+ Flexible Spending Accounts
+ Retirement Savings Plan (401K) with company matching
+ Stock Purchase Plan
+ Short & Long Term Disability
+ Supplemental Life and AD&D Insurance
+ Paid Time Off
+ Company Paid Holidays (Includes Thanksgiving and the day after)+Floating Holiday
+ Company vehicle and gas card( **Based on job function)**
**Who we are.**
Established more than fifty years ago in the town of Rocky Mount, North Carolina, Lamberts was perfectly poised to become a leading contributor to the growth of the East Coast. Now, with locations all across America's Atlantic region, we remain one of the top utility contractors keeping the area's communication and utility infrastructure strong.
Our expertise allows us to take on almost any type of installation or maintenance project, from long-distance fiber optics to joint trench construction. We also fulfill facility-based services, performing plant wiring installations for commercial and educational campuses. Whether it's directional boring or pole line placement, there's no utility construction task outside the range of our capabilities.
This proficiency has cultivated our reputation as one of the most prestigious providers of utility construction. Being a contractor in demand among both clients and hopeful employees, we're committed to upholding the highest standards of work quality and safety. Our methods ensure that our workers are both protected and efficient, enabling us to maintain long-standing relationships with staff and customers alike.
IND1
Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ( Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.
Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.

The INVISTA Nylon team in Seaford, DE is looking for Manufacturing Technicians to ensure the efficient and safe operation of our manufacturing processes. INVISTA's Seaford facility has been proudly producing Nylon fibers for over 75 years. These fibers can be found in consumer products such as apparel, household, automotive, industry, and travel sectors worldwide.

Check out Koch Makes This: INVISTA

Our Team

Spinning : This team is monitoring the spinning process to ensure it runs efficiently and safely, performing routine maintenance and troubleshooting to minimize downtime, and conducting quality checks to ensure the fibers meet specifications. This team works a 12-hour rotating schedule commonly known as the Dupont Schedule. The schedule is designed to allow for 24/7 operations, while also providing employees with longer off days and a more predictable work pattern.

Finishing : These machine operators manage the finishing equipment (Drawing Machines, Balers, and Cutters) and possess the ability to continually develop the capability and knowledge of the associated processes in support of Finishing and Site operations. This team works a Mon - Fri rotating 8-hour shift (12a-8a, 8a-4p, 4p-12a).

Our Benefits

• Starting Rates up to $23.00 / hour; increase after training program; shift differential and overtime
• Immediate Vacation Available - 120-hour annual allotment
• Automatic 401K company contribution, along with a competitive matching program
• Excellent Health benefit options

What You Will Do

• Read and properly apply procedures and perform quality checks on machines and other equipment.
• Safely operate manufacturing equipment primarily in the production area.
• Identify and segregate products according to quality standards
• Data entry into multiple computer systems
• Take corrective actions per Standard Operating Procedures (SOP's)
• Perform general and detailed housekeeping
• Work with minimal supervisory guidance and function in a team environment to accomplish area goals
• Perform job-related tasks in a high-speed manufacturing environment. Think critically and resolve problems
• Demonstrate the ability to prioritize multiple tasks, adapt to change well, and be resourceful in problem-solving on a routine basis
• Use Mechanical Aptitude for maintenance work
• Help transform areas with Ownership-Based Work Systems.
• Above all, we will be expected to carry out all activities with integrity, compliance, and in a safe and efficient manner.

Who You Are (Basic Qualifications)

• High school diploma or equivalent
• Ability to work a rotating shift (see shift schedules above)
• This role is not eligible for Visa sponsorship

What Will Put You Ahead

• Previous experience in a manufacturing or industrial environment
• Basic mechanical aptitude and troubleshooting skills
• Experience with computer applications such as Word, Excel, PowerPoint, and/or SAP
• Previous experience with polymers, extrusion, or plastics

Physical Requirements

• Required to wear any or all of the following PPE: safety glasses, hearing protection, goggles, hard hats, FRC, gloves, safety boots. PPE use is in accordance with the safety rules and regulations.
• Ability to lift a minimum of 50lbs, repetitively as required
• Perform tasks such as lifting, walking, climbing, stooping, standing, pushing, and/or pulling for up to twelve (12) hours a day, in a loud/noisy, industrial, non-temperature- controlled, high-volume environment.

This role is part of the collective bargaining agreement and the starting pay range for this role is $22.00 - 23.00 per hour.

This role is subject to a pre-hire medical test.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

As a Koch company, INVISTA has a long history of working to make the world around you a better place. From parts for the automotive industry to medical equipment, air bags, food packaging and clothing, our ingredients in the nylon 6,6 and polypropylene value chains help bring many of life's essential products to market.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information.

Your Job

The INVISTA Nylon team in Seaford, DE is looking for Manufacturing Technicians to ensure the efficient and safe operation of our manufacturing processes. INVISTA's Seaford facility has been proudly producing Nylon fibers for over 75 years. These fibers can be found in consumer products such as, apparel, household, automotive, industry, and traveling sectors worldwide.

Check out Koch Makes This: INVISTA

Our Team

Spinning : This team is monitoring the spinning process to ensure it runs efficiently and safely, performing routine maintenance and troubleshooting to minimize downtime, and conducting quality checks to ensure the fibers meet specifications. This team works a 12-hour rotating schedule commonly known as the Dupont Schedule. The schedule is designed to allow for 24/7 operations, while also providing employees with longer off days and a more predictable work pattern.

Finishing : These machine operators manage the finishing equipment (Drawing Machines, Balers, and Cutters) and possess the ability to continually develop the capability and knowledge of the associated processes in support of Finishing and Site operations. This team works a Mon - Fri rotating 8-hour shift (12a-8a, 8a-4p, 4p-12a).

Our Benefits:

• Starting Rates up to $23.00 / hour; increase after training program; shift differential and overtime
• Immediate Vacation Available - 120-hour annual allotment
• Automatic 401K company contribution along with competitive matching program
• Excellent Health benefit options

What You Will Do

• Read and properly apply procedures and perform quality checks on machines and other equipment.
• Safely operate manufacturing equipment primarily in the production area.
• Identify and segregate product according to quality standards
• Data entry into multiple computer systems
• Take corrective actions per Standard Operating Procedures (SOP's)
• Perform general and detailed housekeeping
• Work with minimal supervisory guidance and function in a team environment to accomplishing area goals
• Perform job related tasks in a high-speed manufacturing environment. Think critically and resolve problems
• Demonstrate ability to prioritize multiple tasks, adapt to change well and be resourceful in problem solving on a routine basis
• Use Mechanical Aptitude for maintenance work
• Help transform areas with Ownership Based Work Systems.
• Above all will be expected to carry out all activities with integrity, compliance and in a safe and efficient manner.

Who You Are (Basic Qualifications)

• High school diploma or equivalent
• Ability to work a rotating shift (see shift schedules above)

Physical Requirements:

• Required to wear any or all of the following PPE: safety glasses, hearing protection, goggles, hard hats, FRC, gloves, safety boots. PPE use is in accordance with the safety rules and regulations.
• Ability to lift a minimum of 50lbs, repetitively as required
• Perform tasks such as lifting, walking, climbing, stooping, standing, pushing, and/or pulling for up to twelve (12) hours a day, in a loud/noisy, industrial, non-temperature controlled, high-volume environment.

What Will Put You Ahead

• Previous experience in a manufacturing or industrial environment
• Basic mechanical aptitude and troubleshooting skills
• Experience with computer applications such as Word, Excel, PowerPoint, and/or SAP
• Previous experience with polymers, extrusion, or plastics

This role is not eligible for Visa Sponsorship.

This role is part of the collective bargaining agreement and the starting pay range for this role is $22.00 - 23.00 per hour.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

As a Koch company, INVISTA has a long history of working to make the world around you a better place. From parts for the automotive industry to medical equipment, air bags, food packaging and clothing, our ingredients in the nylon 6,6 and polypropylene value chains help bring many of life's essential products to market.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information.

This role is subject to a pre-hire medical test.