Patient Care Technician

40160 Radcliff, Kentucky Fresenius Medical Care North America

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**PURPOSE** **AND** **SCOPE:**
Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).
**PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:**
**Patient Related**
Education:
+ Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.
Treatment:
+ Welcome assigned patients and inquire as to their wellbeing since their last treatment.
+ Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
+ Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment
+ Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
+ Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
+ Monitor patients' response to dialysis therapy.
+ Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
+ Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure
+ Obtain Hemostasis and apply appropriate dressings.
+ Evaluate the patient prior to discharge.
+ Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
+ Responsible for calculating and entry of individual patients' dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
+ Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.
+ Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification
+ Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
+ Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
+ Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
+ Perform and document any intervention for unusual patient status and document patients' response to intervention.
+ Evaluate patients' vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
+ Obtain all prescribed laboratory testing and prepare specimens for collection.
+ Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
+ Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
+ Monitors patients performing self-care under the supervision of RN.
**Staff Related**
+ Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.
**Education/Communication:**
+ Follows all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices
+ Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
+ Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.
+ Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
+ Initiate Solution Delivery System (SDS) system.
**RECORD KEEPING:**
+ Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
+ Enters all treatment data into the designated clinical application in an accurate and timely manner.
+ Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure
omitted entries are completed or corrected by appropriate staff.
+ Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
+ Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
+ Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
+ Ensure collection of lab specimens by appropriate lab courier.
**INFECTION CONTROL:**
+ Assists in collecting information for infection control audits.
+ Supports staff and patient Adherence to infection control practices.
+ Follows infection control Policies and Procedures
+ Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law.
**TRANSITIONAL CARE UNIT:**
+ Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care
+ Reinforces all education and care related matters as it relates to the new patient as allowed by state law
+ Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
+ Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
+ Sets and preforms a treatment on all machines used in the transitional care unit.
+ Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.
+ Assists with coordination of transition to patient's modality choice.
+ Assists with supply ordering and inventory for TCU
**PHYSICAL** **DEMANDS** **AND** **WORKING** **CONDITIONS:**
+ The physical demands and work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
+ Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the
Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable
accommodations can be made.
+ Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
+ The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
+ The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation.Equipmentaidsand/orcoworkersmayprovideassistance.Thispositionrequiresfrequent,prolongedperiodsof standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and "material assist" devices for the heavier items.
**EDUCATION** **AND** **LICENSES:**
+ HighSchooldiplomaorG.E.D. required.
+ Must meet Center for Medicaid/Medicare Services (CMS)-approved state and/or national certification requirements within the required state or CMS timeline.
+ Allappropriatestatelicensure,education,andtraining(ifany) required.
+ Demonstrated commitment to organization culture, values, and customer service standards
**EXPERIENCE AND REQUIRED SKILLS** **:**
+ Previouspatientcareexperienceinahospitalsettingorarelatedfacility preferred.
+ Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.
**Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.**
**EOE, disability/veterans**
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Patient Care Technician

02133 Boston, Kentucky Beth Israel Lahey Health

Posted 1 day ago

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Job Description

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Rotating (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
Collaborates with an inpatient nursing team to provide quality patient care.
**Job Description:**
**Essential Responsibilities:**
1. Collaborates with a registered nurse on developing a patient's care plan.
2. Develops and maintains competencies as delegated by a registered nurse.
3. Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse.
4. Reports all patient activity to the registered nurse in a timely manner.
**Required Qualifications:**
1. High School diploma or GED required.
2. 0-1 years related work experience required.
3. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
**Competencies:**
**Decision Making:** Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
**Problem Solving:** Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
**Independence of Action:** Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
**Written Communications:** Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
**Oral Communications:** Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
**Knowledge:** Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
**Team Work:** Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
**Customer Service:** Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**
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Patient Care Manager

Elizabethtown, Kentucky Great Bay Staffing Group

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Job Description

Job Description

Clinical Operations Manager - Patient Care Services

Join a leading healthcare organization as our Clinical Operations Manager, where you'll have the opportunity to shape patient care excellence and lead a dedicated healthcare team in beautiful Elizabethtown, Kentucky.

Position Overview

As our Clinical Operations Manager, you will oversee daily patient care operations while driving quality improvement initiatives and fostering a culture of excellence. This role offers a competitive salary range of $90,000 - $105,000 annually.

Key Responsibilities
  • Direct and optimize patient care delivery systems and workflows
  • Lead, mentor, and develop a high-performing team of healthcare professionals
  • Establish and maintain clinical standards, policies, and procedures
  • Ensure regulatory compliance with JCAHO, CMS, and state requirements
  • Drive continuous quality improvement initiatives
  • Manage departmental budget and resource allocation
  • Foster interdepartmental collaboration to enhance patient outcomes
  • Monitor and analyze performance metrics to optimize care delivery
Required Qualifications
  • Bachelor's degree in Nursing or related healthcare field (Master's preferred)
  • 5+ years of clinical management experience in a healthcare setting
  • Active RN license in good standing
  • Demonstrated leadership and team development abilities
  • Strong analytical and problem-solving skills
  • Excellence in interpersonal and communication skills
  • Experience with healthcare quality metrics and improvement methodologies
Why Join Us?
  • Competitive compensation package with comprehensive benefits
  • Professional development and advancement opportunities
  • State-of-the-art facilities and technology
  • Collaborative and supportive work environment
  • Work-life balance initiatives
About Elizabethtown

Elizabethtown offers an exceptional quality of life with its charming downtown, excellent schools, and proximity to major cities. Enjoy a perfect blend of small-town warmth and modern amenities, with Louisville just an hour away. The area boasts beautiful parks, cultural attractions, and a strong sense of community.

Ready to Lead?

If you're passionate about healthcare excellence and ready to take your leadership career to the next level, we want to hear from you. Submit your application today to join our award-winning healthcare team!

Keywords

Healthcare Management, Clinical Operations, Patient Care, Nursing Leadership, Healthcare Administration, Clinical Director, RN Manager, Quality Improvement, Hospital Administration, Clinical Supervision, Healthcare Quality, Patient Safety, Clinical Excellence, Healthcare Leadership, Nursing Management, Clinical Governance, Healthcare Compliance, Patient Experience, Clinical Standards, Healthcare Operations

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Patient Care Technician

40165 Shepherdsville, Kentucky The Little Clinic

Posted 13 days ago

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Job Description

Permanent
Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered. We are always looking for extraordinary talent to join our growing team!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

  • A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
  • Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
  • Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
  • Valuable associate discounts on purchases, including food, travel, technology and so much more.
  • Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
  • Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page ! Minimum

- High School Diploma or GED
- Basic computer skills
- Excellent administrative, communication, and organizational skill with high attention to detail
- Basic math skills (i.e., counting, addition, and subtraction)
- Ability to work cooperatively in a fast-paced, team-based environment
- Excellent customer service, organizational, and task-management skills

Desired

- Any previous experience in retail, customer service, or healthcare
- Knowledge of infection control practices- Assist in maintaining a safe, quality-based, survey-ready healthcare environment as required to maintain Joint Commission Accreditation
- Greet any customers or potential patients while in the front area or near the clinic
- Clean and organize the clinic space daily, including, but not limited to, taking out trash, logging and putting away supply orders, cleaning the floor under counters and around furniture, cleaning examination rooms after patient visits, and equipment disinfection
- Answer questions, following HIPAA guidelines while in the front area. Consult with the provider for questions related to scope of services (i.e., what is in scope or out of scope)
- Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow
- Complete the registration process, placing the patient under the respective scheduler book for the provider on duty
- Verify the patient or responsible party's identity using a government-issued source
- Determine method of payment, describing the options of payment available, including prompt pay, voucher system, or filing with one of our accepted insurance plans; collect payments and log in the EHR
- Collect the patient or responsible party's insurance information, if applicable; collect payments and log in the EHR
- Scanning all appropriate documents or alert the provider if they need to complete the scanning
- Escort the patient to the exam room and determine the patient's chief complaint
- Obtain vital signs and patient history and enter the data in the EHR in designated clinics with completed competencies
- Continue to process the patients in the waiting following appropriate clinic flow
- Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods
- Answer phones, responds to questions, and return patient/provider calls; complete daily patient call backs per policy
- Participate in and prepare for off-site events as needed
- Put together weekly order supplies for provider's approval; prepare packages, laboratory specimens, and mail for shipping
- If a float: Travel to designated clinics within a specified geographic area
- Advanced Patient Care Technicians, who have completed required competencies, may assist the provider within specified company protocols to obtain specimens for testing as ordered by provider on duty as well as report negative labs to patients per direction of provider
- Must be able to perform the essential job functions of this position with or without reasonable accommodation

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Patient Care Tech Trainee

02133 Boston, Kentucky Beth Israel Lahey Health

Posted 1 day ago

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Job Description

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Rotating (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
Job Summary: Collaborates with a nursing team to provide quality patient care.
Beth Israel Deaconess Medical Center is offering a four-week paid training program to become a Patient Care Technician. Trainees will be taught acute care skills needed to be a successful PCT. If successful, trainees will move into full time PCT jobs. The program begins on December 9th, 2025.
**Job Description:**
**Essential Responsibilities:**
Collaborates with a registered nurse on developing a patient's care plan.
Develops and maintains competencies as delegated by a registered nurse, including sterile dressing changes.
Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse.
Reports all patient activity to the registered nurse in a timely manner.
**Required Qualifications:**
High School diploma or GED required.
0-1 years related work experience required.
Patient care experience through any of the following areas: CNA, HHA, MA, ED Tech, EMT, PCT Certificate or recent direct patient care experience.
If currently enrolled in High School Program must receive GED/diploma prior to start date.
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
**Competencies:**
**Decision Making:** Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
**Problem Solving:** Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
**Independence of Action:** Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
**Written Communications:** Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
**Oral Communications:** Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
**Knowledge:** Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
**Team Work:** Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
**Customer Service:** Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**
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Patient Care Manager-Elizabethtown

Elizabethtown, Kentucky Butler Recruitment Group

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Job Description

Job Description

Hey there! Are you passionate about healthcare and ready to lead a team dedicated to providing top-notch patient care? We're on the hunt for a dynamic Patient Care Manager to join our team in Elizabethtown.

What You'll Do:

  • Oversee and coordinate daily operations to ensure patients receive the highest quality care.
  • Lead and mentor a team of healthcare professionals, promoting a positive and collaborative environment.
  • Develop and implement patient care policies and procedures.
  • Ensure compliance with healthcare regulations and standards.
  • Collaborate with other departments to streamline processes and improve patient satisfaction.

What We're Looking For:

  • Proven experience in a managerial role within a healthcare setting.
  • Exceptional communication and leadership skills.
  • Strong organizational and problem-solving abilities.
  • Passion for improving healthcare services and patient outcomes.
  • Ability to thrive in a fast-paced environment.

Join us in Elizabethtown and help us set new standards in patient care. Apply today!

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Patient Care Technician - 40 hours Rotating

02133 Boston, Kentucky Beth Israel Lahey Health

Posted 1 day ago

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**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Rotating (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
Klarman 9, at Beth Israel Deaconess Hospital, is currently hiring a patient-focused, compassionate Patient Care Technician (PCT) with a passion for providing exceptional care to those they serve in our Cardiology Medicine Unit!
About The Cardiology Medicine Unit
Our Cardiology Medicine unit, Klarman 9 (KM9), is staffed with safe, compassionate and engaged team members. You will become part of a team committed to high quality holistic nursing care which truly impacts the lives of many with cardiac disease.
Number of Beds 32
Number of Rooms 32
Typical PCT to Patient Ratio Days: 1:8, Evenings: 1:8 Nights 1:12
What we're looking for - You are the perfect fit if you enjoy a job that is fast paced, uses critical thinking, and you have a passion for providing excellent patient care.
**Job Description:**
**Essential Responsibilities:**
1. Collaborates with a registered nurse on developing a patient's care plan.
2. Develops and maintains competencies as delegated by a registered nurse.
3. Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse.
4. Reports all patient activity to the registered nurse in a timely manner.
**Required Qualifications:**
1. High School diploma or GED required.
2. 0-1 years related work experience required.
3. Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
**Competencies:**
**Decision Making:** Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
**Problem Solving:** Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
**Independence of Action:** Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
**Written Communications:** Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
**Oral Communications:** Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
**Knowledge:** Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
**Team Work:** Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
**Customer Service:** Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**
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Representative, Customer Service - New Patient Care

02133 Boston, Kentucky Cardinal Health

Posted 1 day ago

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**Shift- Monday- Friday 8:30 am - 5:00 pm PST - or as business needs dictate -remote**
**_What Customer Service Operations contributes to Cardinal Health_**
Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution.
Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Job Summary_**
The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order.
This position specializes in new patient care on the customer service team.
**_Responsibilities_**
+ Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed.
+ Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses.
+ Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles.
+ Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues.
+ Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues.
+ For international shipping and in cases of special-order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders.
+ Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples.
**_Qualifications_**
+ 1-3 years of experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour -$18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPa _y_
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 11/21/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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NEU Patient Care Tech Co-op

02133 Boston, Kentucky Beth Israel Lahey Health

Posted 1 day ago

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**Job Type:** Per Diem
**Time Type:** Part time
**Work Shift:** Rotating (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
This role collaborates with an inpatient nursing team to provide quality patient care. Reporting to a registered nurse, this person is someone enrolled in a University's Co-op program and seeking additional hands-on experience. Training, evaluation and competencies for this role are overseen by an Accountable Nurse Leader to the department. This co op starts on January 5th, 2026 and ends on June 26th, 2026.
**Job Description:**
**Essential Responsibilities:**
Provides basic supportive care to patients including specific treatments and procedures related to Activities of Daily Living.
Develops and maintains competencies as delegated by a registered nurse including sterile dressing changes.
Collaborates with nursing staff to determine patient care plans.
Reports all patient activity to the Registered Nurse in a timely manner.
**Required Qualifications:**
High School diploma or GED required.
0-1 years related work experience required.
Patient care experience required through any of the following areas: CNA, MA, EMT, PCT certificate or completion of BIDMC in-house training program or Allied Health, Pre Med, and Physician Assistant candidates or Home Health Aide experience.
Enrolled in a University's Co-op program.
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
**Competencies:**
**Decision Making:** Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
**Problem Solving:** Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
**Independence of Action:** Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
**Written Communications:** Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
**Oral Communications:** Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
**Knowledge:** Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
**Team Work:** Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
**Customer Service:** Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**
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Patient Care Technician-36 Hrs Rotating

02133 Boston, Kentucky Beth Israel Lahey Health

Posted 1 day ago

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Job Description

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Rotating (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
Klarman 9, at Beth Israel Deaconess Hospital, is currently hiring a patient-focused, compassionate Patient Care Technician (PCT) with a passion for providing exceptional care to those they serve in our Cardiology Medicine Unit!
About The Cardiology Medicine Unit
Our Cardiology Medicine unit, Klarman 9 (KM9), is staffed with safe, compassionate and engaged team members. You will become part of a team committed to high quality holistic nursing care which truly impacts the lives of many with cardiac disease.
Number of Beds 32
Number of Rooms 32
Typical PCT to Patient Ratio Days: 1:8, Evenings: 1:8 Nights 1:12
What we're looking for - You are the perfect fit if you enjoy a job that is fast paced, uses critical thinking, and you have a passion for providing excellent patient care.
**Job Description:**
**Job Summary:** Collaborates with a nursing team to provide quality patient care.
**Essential Responsibilities:**
Collaborates with a registered nurse on developing a patient's care plan.
Develops and maintains competencies as delegated by a registered nurse, including sterile dressing changes.
Maintains the safety of patients who have been identified at risk for preventable injury by the implementation of nursing safety interventions or the use of protective devices/equipment under the supervision of the registered nurse.
Reports all patient activity to the registered nurse in a timely manner.
**Required Qualifications:**
High School diploma or GED required.
0-1 years related work experience required.
Patient care experience strongly preferred through any of the following areas: CNA (or LNA), MA, ED Tech, EMT, PCT certificate or currently enrolled nursing student who has completed at least one clinical rotation. Completion of BIDMC in-house training program. Allied Health, Pre-Med, and Physician Assistant program candidates. Home Health Aide.
Basic familiarity with computers. Ability to navigate at a basic level within web-based applications.
**Competencies:**
Decision Making: Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
Problem Solving: Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
Independence of Action: Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
**Written Communications:** Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
**Oral Communications:** Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
**Knowledge:** Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
**Team Work:** Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
**Customer Service:** Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.
**Age based Competencies:**
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.
**Physical Nature of the Job:**
Medium work: Exerting up to 50 pounds of force occasionally and or up to 20 pounds of force frequently. Job is physical in nature and employee needs to stand and/or move around through the majority of their shift.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**
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