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Business Strategy & Initiatives Manager
Charlotte, North Carolina;Chicago, Illinois; Atlanta, Georgia
**To proceed with your application, you must be at least 18 years of age.**
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At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
The Consumer Model Development & Operations (CMDO) team is part of Global Risk Analytics (GRA). It focuses on providing quantitative solutions to enable effective risk and capital management across the Retail and Global Wealth & Investments Management (GWIM) lines of business. The team places strong emphasis on delivering world class quantitative solutions for Front Line Unit (FLU) model owners and stakeholders through a disciplined and iterative development process.
This **Strategic Initiatives and Process Engineering Manager** role reports to the head of CMDO Strategic Initiatives Executive and will be responsiblemanaging the assessment, development, execution, and oversight of process improvement and transformation initiatives to achieve CMDO short and long-term strategic goals.
The candidate should have a strategic mindset, strong analytical skills, strong leadership and storytelling skills, deep process design skills, intellectual curiosity, experience managing prioritization and ensuring that projects are executed efficiently and flawlessly.
**Responsibilities:**
+ Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business
+ Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes
+ Understands, builds, improves and/or executes business initiatives and/or processes, while partnering with stakeholders and partners
+ Engages with key stakeholders, partners, and business leadership to deliver on business objectives
+ Develops strategic and tactical plans to drive progress towards business goals and objectives
+ Strong ability to communicate with executives, business leaders, and technical teams to ensure alignment and transparency across initiatives
**Required Qualifications:**
+ 5-8 years of experience in Process Engineering, Business Analytics and Project Management & Support
+ Transform complex information and data into clear, concise and visually engaging slides. Strong data visualization and design, and storytelling abilities.
+ Engineers solutions to complex problems in support of performance plan objectives to resolve issues and risks, optimize efficiency, reduce variability, and improve controls, effectiveness, quality, and sustainability
+ Demonstrate intellectual curiosity. Ability to read and understand complex matters, anticipate risks and summarize key information.
+ Ability to overcome obstacles and solve problems quickly and efficiently. Self-starter with excellent anticipation skills; problem solving; follow up
+ Experience developing content that enables C-suite leadership alignment and decision making
+ Strong communication skills: ability to communicate effectively both in writing and verbally and feel comfortable delivering insights and recommendations to senior management
+ Ability to manage multiple projects while meeting deadlines and quality standards
+ High attention to detail and strong organizational skills
+ Demonstrated dependability and sense of urgency. Comfortable working with people at all organizational levels
+ Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment
+ Ability to navigate in a highly-matrixed environment
+ Comfortable taking initiative and being resourceful/entrepreneurial
**Desired Qualifications:**
+ Strong leadership skills with experience managing direct reports and cross-functional teams
+ Exceptional communication and stakeholder management skills
+ Familiarity with JIRA
**Skills:**
+ Business Acumen
+ Critical Thinking
+ Result Orientation
+ Analytical Thinking
+ Collaboration
+ Oral Communications
+ Python
+ PySpark
+ PyCharm
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Business Strategy and Initiative Consultant
Chicago, Illinois
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge
Refer a friend
**To proceed with your application, you must be at least 18 years of age.**
Acknowledge ( Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
The Business Strategy and Initiatives Consultant leads diverse business operations/business control functions within Enterprise, LOB or ECF Compliance functions. Functions that are managed may include: financial oversight & integration, compliance process oversight, staffing process execution, service quality, process improvement, business continuity, SPOC control, workplace management and communication. This role may consult with senior management to define and lead projects that encompass and impact many employees. The Business Strategy and Initiatives Consultant requires a thorough knowledge of the department or business unit's functional area. This role assists with execution of key strategic initiatives and participates in business/strategic planning process within Enterprise, LOB or ECF Compliance functions. The Business Strategy and Initiatives Consultant has a working knowledge of general bank policies, programs and procedures.
**Responsibilities:**
+ Coordinating responses to audit or regulatory issues and exam management planning
+ Leading projects to ensure compliance with operational risk management requirements, including procedure documentations
+ Work with delivery owners/SMEs across department and locations to ensure that deliverables and milestone deadlines are met, documented and timely updates are communicated to relevant stakeholder groups
+ Build robust issue tracking process to manage all expected deliverables.
+ Required to pro-actively drive forward strategic work-stream deliverables.
+ Work with delivery owners/SMEs across department and locations to ensure that deliverables and milestone deadlines are met, documented and timely updates are communicated to relevant stakeholder groups.
+ Partner with Technology groups and establish relevant controls to ensure all critical dependencies, configurations, etc are identified, understood and managed.
+ Write business specifications for technology required builds and/or enhancements.
+ Challenge existing processes to develop synergies, ensure alignment, and/or stronger controls.
+ Create presentations/documents on key strategic initiatives and be able to succinctly show-case the work performed to a Senior Management audience.
+ Address data gaps, execution of tactical and strategic solutions.
**Required Qualifications:**
+ Basic understanding of risk and/or traded products, or prior Capital Markets experience
+ Familiarity with Basel and other regulatory requirements with an appreciation of issues impacting industry participants.
+ Strong documentation and presentation skills
+ Excellent ability to communicate complex issues clearly and concisely
+ Strong technical skills, with experience with JIRA, Excel, PPT, Visio, SharePoint and Access
+ Ability to work both as part of a team and independently with keen attention to detail
+ Strong analytical mindset with attention to detail in work and ability to work with minimal supervision
+ Traded Products knowledge, with exposure to Credit Risk and Basel Rules will be an advantage
+ Advanced proficiency in JIRA, SharePoint, MS Project, MS Excel and MS PowerPoint is required, with meticulous attention to detail and report presentation
**Desired Qualifications:**
+ Project management experience a plus
+ Previous work experience in an Investment Banking, Finance, Risk Management, or Data Reporting will be highly regarded
**Skills:**
+ Adaptability
+ Attention to Detail
+ Collaboration
+ Prioritization
+ Relationship Building
+ Administrative Services
+ Business Acumen
+ Reporting
+ Technical Documentation
+ Written Communications
+ Critical Thinking
+ Policies, Procedures, and Guidelines Management
+ Process Management
+ Risk Management
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
To view the "Know your Rights" poster, CLICK HERE ( .
View the LA County Fair Chance Ordinance ( .
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

Microsoft's field teams are at the forefront of helping customers realize their vision and accelerate transformation at the frontier of AI. As part of the Innovation & Acceleration organization in Commercial Solution Areas, the Frontier Enablement Lab empowers the field to guide customers in unlocking new business models, driving operational excellence, and achieving tangible value from AI - across every segment and region.
Our mission is to enable the field to engage customers in turning their vision into reality, activate the full value of the Microsoft platform at scale, and speed the delivery of inspiring, proven AI assets that drive measurable business outcomes. We do this by equipping field teams with the skills, capabilities, tools, guidance, and immersive experiences needed to lead customers confidently through their AI journey.
As the Regional & Landing Activation Lead for the Frontier Enablement Lab, you will scale learning and practice to the field as we activate what it means to help customers in their "Becoming Frontier" journey across the end-to-end platform. You will orchestrate high-impact enablement campaigns that are personalized to the learner in the region. You will partner directly with regional leaders to understand adoption barriers and co-create skilling and activation strategies. In this work, you will help us deliver actionable guides, immersive experiences, and community-driven resources that multiply impact across the field.
0 days / week in-office - remote
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
**Engage: Turn Customer Vision into Reality**
+ Design "apply-now" guides and learning resources that help field teams translate customer ambition into real-world action.
+ Facilitate cross-team collaboration to surface best practices and success stories that inspire and inform.
+ Ensure enablement is grounded in customer problem statements and measurable outcomes.
**Activate: Scale End-to-End Platform Value**
+ Lead learning immersions and enablement campaigns with personalization to the region, acting as a close partner to and connector across WW Learning, Regional Sales Enablement & Operations Enablement teams, Microsoft Customer & Partner Solutions Core Enablement teams, Marketing, and Engineering.
+ Ground enablement strategy in Microsoft thought leadership and executive priorities.
+ Drive consistency and impact across segments and regions to measure the pace of adoption.
**Speed to Market: Build Inspiring, Proven AI Assets**
+ Package and distribute proven assets and demos that showcase frontier capabilities and accelerate adoption.
+ Track usage and feedback to continuously improve enablement effectiveness and reach.
+ Champion community-led innovation by spotlighting field-created content and success stories.
**Other**
+ Embody our culture and values. ( Qualifications**
+ Bachelor's Degree in Business Administration, Marketing, Finance, Engineering, or related field AND 5+ years' experience in business consulting, sales, sales operations, information technology (IT), account management, business development, marketing, IT field sales, or a related field OR equivalent experience.
+ 6+ years' experience in in Near Term Strategy (2 years out), Management Consulting, Sales, or Finance
**Preferred Qualifications**
+ Proven ability to **drive adoption at scale** through resources, community engagement, and cross-functional collaboration across Marketing, Engineering, and Field teams.
+ Expertise in **storytelling and enablement strategy** , with strong communication skills to influence diverse stakeholders and navigate complex, matrixed environments.
+ Familiarity with **enterprise enablement platforms and event rhythms** , coupled with experience in measurement and feedback loops for continuous improvement.
+ Demonstrates **growth mindset and agility** , embracing rapid learning, early adoption of AI capabilities, and sharing insights to accelerate customer success.
Sales Strategy Enablement IC5 - The typical base pay range for this role across the U.S. is USD $130,900 - $51,900 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD 165,600 - 272,300 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: will accept applications for the role until November 1, 2025.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .

**Job Description:**
**Remote never onsite but Field Work**
Willing and able to travel using your own vehicle 50-75%of their time to meet with members face to face in western Chicago suburbs and surrounding areas (Must have reliable transportation and a driver's license)
Facilitate appropriate healthcare outcomes for waiver/LTSS members by providing care coordination, support and education for members through the use of care management tools and resources.
Provide comprehensive healthcare management services to facilitate appropriate healthcare treatment, effectively manage healthcare costs and improve healthcare program/operational efficiency involving clinical issues
Determines medical necessity/ appropriateness, Facilitates optimal outcomes, Identifies and follows through with continuous quality/compliance opportunities. May also include identification of aberrance's and initiation of corrective action, Educates/empowers customers to ensure compliance, satisfaction and promote patient advocacy
Optimize total costs Implementation and evaluation of policy based on usage and program directives
Educate/empower colleagues at all levels to enable decision making at most appropriate level
**Responsibilities:**
+ Determines medical necessity/ appropriateness
+ Facilitates optimal outcomes
+ Identifies and follow through with continuous quality/ compliance opportunities.
+ May also include identification of aberrance's and initiation of corrective action
+ Educates/ empowers customers to ensure compliance, satisfaction and promote patient advocacy
+ Optimize total costs
+ Implementation and evaluation of policy based on usage and program directives
+ Educate/empower colleagues at all levels to enable decision making at most appropriate level.
**Experience:**
+ Minimum 2 year of relevant experience in behavioral health or social services field, or human services.
+ Must have 2+ years of experience in case management.
+ Must be willing and able to travel using your own vehicle 50-75% of their time to meet with members face to face in western Chicago suburbs and surrounding areas.
+ Must have reliable transportation and a driver's license.
**Education:**
+ Bachelor's degree in social services, human services, or behavioral health.
**About US Tech Solutions:**
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ( .
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

About Us: Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep industry expertise, we help our clients operate at the speed of life through the unlimited potential of imagination, technology and intelligence. Visit us at: are a leading management consulting group specializing in driving transformational change for health payers and providers. Our focus is on improving service and experience across human and digital modalities. We partner with clients to design and implement strategies that achieve operational excellence, enhance customer satisfaction, and leverage cutting-edge technologies.
Role Overview: We are seeking highly motivated and experienced Consultants to join our growing Health Payer/Provider Service practice. As a Consultant, you will play a pivotal role in delivering strategic projects, working closely with clients to tackle complex challenges in their service operations. This position requires deep healthcare industry expertise, exceptional consulting skills, and the ability to thrive in high-ambiguity environments.
Key Responsibilities:
+ Client Engagement: Work collaboratively with clients to understand their business objectives, diagnose problems, and design tailored solutions.
+ Project Delivery: Lead and contribute to workstreams in projects focused on contact center service strategy, CRM implementation and optimization, digital transformation, and operational improvement.
+ Data Analysis: Use data-driven approaches to identify insights, track performance metrics, and build business cases for change initiatives.
+ Technology Enablement: Provide thought leadership on leveraging CCaaS platforms, CRM systems, AI, and digital tools to enhance customer service capabilities.
+ Digital Service Improvement: Develop strategies to improve service delivery in digital modalities such as chat, mobile applications, customer portals, and self-service platforms.
+ Experience Enhancement: Focus on elevating member experience, provider experience, and employee experience through innovative and customer-centric approaches.
+ Stakeholder Management: Build strong relationships with client teams, including senior leaders, and facilitate workshops, meetings, and presentations.
+ Team Collaboration: Collaborate with internal teams to ensure seamless delivery and alignment with broader project goals.
+ Change Leadership: Support clients in driving organizational change and adoption of new processes, tools, and behaviors.
+ Thought Leadership: Contribute to the development of intellectual capital within the practice by identifying trends, challenges, and innovative solutions in the healthcare industry.
Travel Requirement: Travel for this role is expected and required, the amount of travel is variable depending upon the client and project.
Required Qualifications:
+ Minimum of 5 years of professional experience, with at least 2 years in a management consulting role OR equivalent experience as a manager in the healthcare industry.
+ Minimum of 2 years of experience working with health payers or providers.
Preferred Qualifications:
+ Advanced degree preferred (MBA, MPH, MHA, etc.).
+ Demonstrated ability to navigate and deliver in ambiguous, fast-paced environments.
+ Strong analytical and problem-solving skills, with proficiency in tools such as Excel, PowerPoint, and data visualization platforms.
+ Excellent written and verbal communication skills, with experience presenting to senior executives.
+ Knowledge of CCaaS platforms (e.g., Genesys, Amazon Connect, NICE, etc.), CRM systems, and AI solutions for customer service.
+ Expertise in workforce optimization, quality assurance, or customer experience improvement within contact centers.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $96,000
Cleveland 59,100 to 156,800
Colorado 63,800 to 169,300
District of Columbia 68,000 to 180,300
Illinois 59,100 to 169,300
Maryland 63,800 to 169,300
Massachusetts 63,800 to 180,300
Minnesota 63,800 to 169,300
New York/New Jersey 59,100 to 196,000
Washington 68,000 to 180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Req ID:
Remote Position: Yes
Region: Americas
Country: USA
**Summary**
We are seeking a dynamic, business-savvy leader to help transform one of our most strategic customers into a scalable, high-performing business engine. As Director, Commercial Strategy & Business Operations, you will architect the frameworks, processes, and governance that turn customer growth into a predictable, profitable, and well-oiled commercial system.
This role is ideal for someone who thrives at the intersection of strategy, finance, and execution-someone who can see both the forest and the trees: connecting commercial design, contracting strategy, and financial modeling into an integrated system that drives business velocity and operational excellence.
**Key Responsibilities**
**Strategic Commercialization**
+ Design and implement end-to-end commercial frameworks that scale customer programs into repeatable and profitable business models.
+ Translate customer growth opportunities into financial and operational models that align with strategic, margin, and capacity goals.
+ Build structured governance rhythms (steering committees, performance dashboards, deal reviews) to align executives and accelerate decision-making.
**Business Architecture & Systems Thinking**
+ Identify and institutionalize best practices across quoting, pricing, contract development, and lifecycle management.
+ Map business processes from opportunity to cash to improve predictability, transparency, and speed.
+ Partner cross-functionally with Operations, Finance, and Legal to streamline how commercial decisions are made and executed.
**Financial & Contract Leadership**
+ Drive the commercial P&L for key accounts - modeling scenarios, optimizing pricing, and managing working capital levers.
+ Lead major contract negotiations (MSAs, SOWs, transition agreements), ensuring commercial terms balance customer growth and risk management.
+ Oversee health of customer portfolio: bookings realization, AR/inventory exposure, and profitability tracking.
**Operational Excellence & Change Leadership**
+ Serve as an internal consultant to senior leadership, providing data-driven recommendations to unlock growth and margin expansion.
+ Establish performance metrics and scorecards for business health, customer satisfaction, and operational throughput.
+ Mentor teams to build stronger commercial acumen, negotiation capability, and financial fluency.
**Qualifications & Experience**
+ 12+ years of experience in commercial strategy, sales strategy, business operations, finance, or large-scale customer program management within technology AI/ML infrastructure, manufacturing, or complex supply chain industries.
+ Demonstrated ability to commercialize and scale large strategic customers or programs.
+ Deep experience with P&L management, pricing strategy, financial modeling, and deal architecture.
+ Proven success leading complex negotiations and building multi-stakeholder governance frameworks.
+ Strong analytical and systems-thinking mindset - able to connect data, process, and financial insight into actionable strategy.
+ Excellent executive communication, influencing, and relationship-building skills
**Physical Demands**
+ Duties of this position are performed in a normal office environment.
+ Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
+ Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.
+ Above demands are carried out within the local existing Health and Safety guidelines
**Typical Education**
+ Bachelor's degree in business, finance, or engineering; MBA strongly preferred.
**Notes**
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Salary Range
The salary range described in this posting is an estimate by the Company, and may change based on several factors, including by not limited to a change in the duties covered by the job posting, or the credentials, experience or geographic jurisdiction of the successful candidate. $180,000-250,000 USD/year
Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines.
Celestica is an E-Verify employer.
Location: This is a remote position, with travel as necessary. We are open to considering candidates close to any of our US locations in Massachusetts, Pennsylvania, Minnesota, Texas, Arizona, Oregon or California as well as locations near major airports such as the Northeast, Southeast, Midwest and Pacific Coast.
**COMPANY OVERVIEW:**
Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

**Job Title** : Principal Service Management Consultant
**Location** : Chicago, ILLINOIS; Atlanta, GA; NY, NY; Dallas, TX or Houston, TX.
**Travel** :25%
**Job description** :
We are looking for a person to implement Now Assist for one of our customers.
**Key Responsibilities:**
What you get to do in this role:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
- Devising and reporting on platform development plans and strategies.
- Developing solutions specific to user requirements gathered in workshops.
- Coordinating activities with other developers to ensure that platform functionality is designed to support the overall project.
- Implement the latest ServiceNow AI offerings like Virtual Agent, NLU, AI Search, Issue Auto Resolution, Task Intelligence, Document Intelligence, Generative AI and other upcoming capabilities for various customers
- Act as an SME to solve complex user issues related to AI solutions.
- Checking and correcting conflicts in data configurations and overlaps.
- Analyzing and improving current instance configuration and setup to ensure proper design to support future of customer.
- Identifying, debugging, and advising on system errors or architecture issues.
- Advisory services provided on design principals and development not performed by ServiceNow.
**Required Skills:**
- To be successful in this role, we need someone who has:
- At least 8 years of configuration/development experience for complex, highly capable, integration technologies
- Demonstrated ability to influence and consult (providing options with pros, cons, and risks) in a complex and varied customer environment, while providing thought leadership to customer sponsors/stakeholders in solving business process and/or technical problems
- Maintain at least 2 ServiceNow mainline CIS certifications preferred
- Maintain ServiceNow Certified Application Developer (CAD) certification
- Act as a technical lead on any engagement
- Experience with AI Models, Deep Learning Models, and Large Language Models with a focus on Generative AI.
- Experience with ServiceNow's Predictive/Task Intelligence, AI Search, and Virtual Agent is highly valued.
- Design and build of complex reporting requirements specific to OOTB reporting and Performance Analytics
- Experience with data management, database design, and database concepts
- Knowledge and experience with technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
- Connect chat, agent chat, and virtual agent configuration and design experience
- Encryption understanding and core design principals with customers (Platform, Edge, Database, Full Disk, etc)
- Experience working inside of Flow Designer with custom flows to meet customer requirements.
- Understanding and/or development experience with MID Servers, Notify, Orchestration
- Strong Java script skills with practical experience
**Desired Skills:**
- Experience with Self Hosted implementations and/or Domain Separation is a plus
- Experience with development on the ServiceNow platform capabilities (Studio IDE, Mobile, Automated Test Framework, Delegated Development, Flow Designer, Source Control, APIs, and Integrations)
- Experience with data management, database design, and database concepts
- Strong interpersonal skills, customer-centric attitude, and ability to operate within a culturally diverse environment
- Proven team builder with the ability to mentor and develop talent
- Analytical and problem-solving abilities
- A keen eye for detail and the ability to spot and fix errors in complex code
- Ability to perform tasks independently
- Good presentation and report-writing skills
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:** _Infrastructure_
**Organization:** _CIS FS US INS_
**Title:** _Principal Service Management Consultant_
**Location:** _IL-Chicago_
**Requisition ID:** _ _

About Accenture:
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at are:
Supply Chain, and we move fast, think fast, and work fast. Our Fortune 500 clients need big-picture change, so we come at their challenges from all sides with functional insights, data power, digital leadership, and extensive industry know-how. It's our job to show clients how to take major leaps forward in planning, procurement, manufacturing, and fulfillment while becoming more sustainable and resilient. How do we do it? We call out the most important metrics. We cut costs, optimize capital, improve response times and consider ESG values. We connect suppliers and customers across the extended supply chain. And we create strategies and operating models that really work.
You are:
A trusted advisor to program managers with regards to the collection of, management of and reporting of tasks associated to project management of complex transformations. You look at client issues from a holistic standpoint, understand their impact on the wider project plan and then let the project team understand both risks and rewards associated to plan changes. This helps you manage risk and keep projects moving full steam ahead. The team turns to you, because they value your knowledge of project management, the industry and know you'll stay ahead of client requirements.
Job Description:
A professional at this position level within Accenture has the following responsibilities:
+ Lead the activities associated to creating the project plan, running the PMO and gathering client requirements
+ Assess the impact of those requirements on the wider transformation
+ Improve ongoing techniques associated to delivering transformations
+ Support and share knowledge with project teams
+ Manage the requirement to development activity
+ Stay on top of changes in the Contract Management industry and bring thought leadership to continuous improvement opportunities
Priority Skill
Contract Lifecycle Management (CLM)
Basic Qualifications:
+ Minimum of 2 years experience with iCertis implementations, business analytics and change management.
+ Minimum of 1 year of experience working within or supporting clients within the Financial Services, Retail, High Tech, Health, Communications or Telecoms sectors
+ Bachelors Degree or equivalent work experience
Preferred Qualifications:
+ iCertis certification
+ You have at least 3 years of experience in consulting services
+ Minimum of 3 years of project management experience
+ Minimum of 3 years of experience leading the activities associated with creating the project plan, running the PMO and gathering client requirements and translating them to technical specs
+ Minimum of 3 years managing the requirement to data migration setup and delivery
+ You know all about contract management
+ You've worked with core project platforms e.g. Projects, Jira
+ You've worked with technology vendors in the contract management area e.g. Icertis, Ariba, Coupa or Conga
+ You've got an MBA, or another type of advanced degree e.g, JD
Our Commitment to You:
Your entrepreneurial spirit and vision will be rewarded, and your success will fuel opportunities for career advancement. You'll make a difference for some pretty impressive clients. Accenture serves many of the Fortune Global 100 on high-profile projects. Opportunities to learn daily through training, assignments, and collaborating with experts across the company. Access to leading-edge technology.
Along with a competitive salary, Accenture offers a comprehensive package including generous paid time off, an employee healthcare plan, and a competitive 401K program. Learn more about our extensive rewards and benefits: Your Future Rewards & Benefits ( .
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $05,800
Colorado 63,800 to 177,800
District of Columbia 68,000 to 189,300
Illinois 59,100 to 177,800
Minnesota 63,800 to 177,800
Maryland 63,800 to 177,800
New York/New Jersey 59,100 to 205,800
Washington 68,000 to 189,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

**Position Overview**
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Test Data Management Consultant, you will be based in you will be based in Pittsburgh, PA, Dallas, TX, Birmingham, AL, Cleveland, OH, Denver, CO, Atlanta, GA, Charlotte, NC or Chicago, IL. his position is primarily based in a location within PNC's footprint.
This role will be responsible for defining and implementing enterprise Test Data Management (TDM) Strategy, architecture, and governance models. They will work closely with stakeholder and business partners to ensure that TDM solutions are scalable, secure, automated, and aligned with enterprise architecture principles. They will also lead the design of TDM frameworks, patterns, and tools to support test data at-scale.
Key Skills and responsibilities:
- Partner with leadership to define the enterprise TDM architecture, strategy, and roadmap
- Establish data provisioning, masking, subsetting, and synthetic data frameworks
- Design Test Data Service API framework
- Participate in RFPs for TDM tooling and platforms
- Champion best practices
- Collaborate with various stakeholders across the Enterprise to build TDM Strategy
- Define and deliver KPI and KRIs for TDM capabilities
Skills:
- Data architecture
- Proven experience implementing Test Data Management methodologies and solutions
- Experience with TDM Tooling (Informatica TDM, Delphix, IBM Optim, Broadcom TDM, GenRocket, TDspora)
- Strong knowledge of data modeling, masking, subsetting, and synthetic data generation techniques
- Understanding of DevOps, CI/CD pipelines
- Knowledge of Automated testing frameworks
- Understanding of regulatory and compliance frameworks (GDPR, HIPAA, FFIEC, SOX)
- Strong analytical, problem solving, and communication skills
- Excellent communication and stakeholder management skills
- Ability to develop clear and concise technical and non-technical documentation
- Ability to communicate across multiple level of the organization
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Responsible for development and support of processes, practices and tools necessary to produce quality products/services and to manage risk.
+ Researches and recommends hardware and software purchases for software quality assurance program. Selects and implements formal QA methodologies.
+ Architects and implements agile testing practices and tools. Evaluates, recommends and implements enterprise-wide defect-tracking software.
+ Assists in planning and estimation of Quality Assurance support for new programs and projects. Conducts audits and reviews.
+ Supports Quality Assurance specialists on programs or projects. Conducts program reviews and complex process audits.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning, Risk Assessments, Technical Knowledge
**Competencies**
Accuracy and Attention to Detail, Analytical Thinking, Emerging Technologies, Influencing, IT Architecture, Process Management, Software Development Life Cycle, Software Product Design/Architecture, Software Quality Assurance And Testing
**Work Experience**
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $65,000.00 - $172,250.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 10/21/2025, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards ( .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.