398 Medical Assistance jobs in Delmont

Medical Assistant

Imagine a career at one of the nation's most advanced health networks.

Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.

LVHN has been ranked among the "Best Hospitals" by U.S. News & World Report for 23 consecutive years. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region. Finally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. These recognitions highlight LVHN's commitment to teamwork, compassion, and technology with an unrelenting focus on delivering the best health care possible every day.

Whether you're considering your next career move or your first, you should consider Lehigh Valley Health Network.

Summary

Functions as part of the clinical team providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties which could include taking a patient's history and personal information, scheduling appointments, responding to patient communications, and rooming patients.

Job Duties

• Prepares patient and equipment for exams/procedures and maintains exam rooms and clinical area.
• Performs medical history collection and medication refill, per protocol.
• Collects and prepares lab specimens/lab requisitions accurately and schedules and obtains authorizations for referrals and/or procedures.
• Identifies actual or potential patient risks and communicates those risks to the licensed nurse or provider upon recognition.
• Adheres to clerical, clinical, and EMR workflows.
• Performs clerical duties and provides front office support duties such as greeting and welcoming patients and providing excellent customer service both in-person and over the phone.
• Collects co-payments, schedules appointments, updates missing patient demographics, obtains referrals and pre-certifications.
• Uses patient centered care concepts in delivering care and performing related activities.

Minimum Qualifications

• Specialized Diploma as a Medical Assistant
• Ability to accept and adapt to constant change within a healthcare setting.
• Ability to take initiative and function independently as well as collaboratively.
• Excellent computer skills including EMR, word processing, and Excel.
• American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Preferred Qualifications

• Associate's Degree from a Medical Assistant Program
• CCMA - Certified Clinical Medical Assistant - NHA - State of Pennsylvania or
• CMA - Certified Medical Assistant - AAMA - State of Pennsylvania or
• CMAC - Clinical Medical Assistant Certification - AMCA - State of Pennsylvania or
• MAC - Medical Assistant Certified - AMCA - State of Pennsylvania or
• NCMA - National Certified Medical Assistant - NCTT - State of Pennsylvania or
• NRCMA - National Registered Certified Medical Assistant - NAHP - State of Pennsylvania or
• RMA - Registered Medical Assistant AMT - State of Pennsylvania

Physical Demands

Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Lehigh Valley Health Network is an equal opportunity employer. In accordance with, and where applicable, in addition to federal, state and local employment regulations, Lehigh Valley Health Network will provide employment opportunities to all persons without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability or other such protected classes as may be defined by law. All personnel actions and programs will adhere to this policy. Personnel actions and programs include, but are not limited to recruitment, selection, hiring, transfers, promotions, terminations, compensation, benefits, educational programs and/or social activities.

Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we're dedicated to making a difference. As a Medical Assistant, you'll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment.
+ Position: Medical Assistant with the Hillman Cancer Center at St. Clair Hospital in Mt. Lebanon, PA.
+ Schedule: Monday through Friday, daylight hours 8:00 am - 4:30 pm
+ No evenings, weekends, or holidays are required!
In this role, you will assist physicians with patient care, including clerical, environmental, and organizational tasks, take vital signs, register patients, schedule testing, exams, and treatments, maintain stocked supplies, and ensure clean exam rooms.
_Why Choose UPMC?_
+ We prioritize patient well-being and employee satisfaction.
+ Discover the array of benefits awaiting you as a UPMC team member on our blog ( including tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents.
+ Progress through our dedicated Medical Assistant career ladder, designed to cater to various levels of education and experience.
Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center!
Responsibilities:
+ Check schedules and organize patient flow. Accompany patients to the exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exams, etc. Collect patient information/history; take vitals, perform screenings per provider guidelines. Relay instructions to patients/families.
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to the scheduled maintenance program and keep appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Comply with the requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Perform phlebotomy, EKGs, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information in the medical record.
+ Answering calls and providing pertinent information including patient education as directed.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and manage charts to ensure information is completed and filed appropriately. Other front office responsibilities, as required.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ High school diploma or equivalent is required.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
+ Patient care experience is highly preferred.
+ Experience taking vitals is preferred.
_Applicants will be placed in the appropriate job title & salary based on their experience and education._
Licensure, Certifications, and Clearances:
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
+ Act 34
**UPMC is an Equal Opportunity Employer/Disability/Veteran**

UPMC Department of Neurosurgery is hiring a full-time Medical Assistant to join their team at Mercy Hospital in Pittsburgh, PA! In this position, you will work Monday-Friday from 7:30am-4:00pm assisting providers with patient care.
The UPMC Department of Neurosurgery is one of the largest Neurosurgery Departments in the United States. We interact with patients from around the globe and provide surgical care for those suffering with neurological conditions.
Responsibilities:
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Answering calls and providing pertinent information including patient education as directed.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ High school diploma or equivalent is required.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.Licensure, Certifications, and Clearances:CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
+ Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran

Are you passionate about patient care? Do you thrive in a hands-on healthcare environment? At UPMC Hillman Cancer Center, we're dedicated to making a difference. As a Medical Assistant, you'll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment.
+ Position: Full-Time Medical Assistant with the Mario Lemieux Center at Hillman in Shadyside (Pittsburgh, PA)
+ Schedule: Monday through Friday, daylight hours
+ No evenings, weekends, or holidays are required!
In this role, you will assist physicians with patient care, including clerical, environmental, and organizational tasks, take vital signs, register patients, schedule testing, exams, and treatments, maintain stocked supplies, and ensure clean exam rooms.
_Why Choose UPMC?_
+ We prioritize patient well-being and employee satisfaction.
+ Discover the array of benefits awaiting you as a UPMC team member on our blog ( including tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents.
+ Progress through our dedicated Medical Assistant career ladder, designed to cater to various levels of education and experience.
Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center!
Responsibilities:
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Answering calls and providing pertinent information including patient education as directed.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ High school diploma or equivalent is required.
+ Prior medical assistant experience or patient care experience highly preferred.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
Applicants will be placed in the appropriate job title & salary based on their experience and education.
Licensure, Certifications, and Clearances:
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
+ Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran

Are you passionate about patient care? Do you thrive in a hands-on healthcare environment?
At UPMC Hillman Cancer Center, we're dedicated to making a difference. As a Medical Assistant, you'll work alongside our Life Changers to provide high-quality patient care. Build meaningful relationships with patients and create a safe, comforting environment.
Position:
Medical Assistant - Radiation Oncology Department
Location: Magee-Womens Hospital, UPMC Hillman Cancer Center
Schedule: Monday through Friday, daylight hours
_No evenings, weekends, or holidays required!_
What You'll Do:
This role supports physicians by assisting with both clinical and administrative tasks, including:
+ Taking vital signs and rooming patients
+ Preparing rooms for procedures
+ Cleaning equipment and exam rooms
+ Transporting instruments to Central Sterile
+ Scheduling ultrasounds, imaging, and other diagnostic services
+ Retrieving outside medical records when needed
+ Transporting patients to CT/MRI
+ Emptying catheters and assisting with basic patient hygiene
+ Registering patients and stocking supplies
Why Choose UPMC?
+ We prioritize patient well-being and employee satisfaction
+ Tuition reimbursement up to $6,000 per academic year for you and your dependents
+ Progress through our dedicated Medical Assistant career ladder
+ Be part of a department that's continuously evolving to meet the future of cancer care
Join our mission to make a meaningful difference in the lives of our patients.
Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center!
Responsibilities:
+ Send/receive patient medical records in accordance with Health Insurance. Portability and Accountability Act (HIPAA) and other state and federal regulations.
+ Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics. Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required.
+ Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
+ Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history, taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families.
+ Answering calls and providing pertinent information including patient education as directed.
+ Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
+ Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.
+ Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
+ High school diploma or equivalent is required.
+ Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
+ Patient care experience is highly preferred.
_Applicants will be placed in the appropriate job title & salary based on their experience and education._
Licensure, Certifications, and Clearances:
+ CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
+ Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
+ Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran

Join UPMC Hillman Cancer Center Make a Meaningful Impact in Oncology Care

Are you passionate about patient care and ready to bring your clinical expertise to a team that's changing lives? UPMC Hillman Cancer Center is seeking a full-time Medical Assistant to support our medical oncology office in Greensburg, PA.

Schedule:

1. Monday through Friday, 8:00 AM 4:30 PM
2. No evenings, weekends, or holidays required!

What You'll Do:

As a Medical Assistant, you'll support physicians with both clinical and administrative tasks, including:

• Taking vital signs
• Registering patients
• Scheduling tests and treatments
• Stocking supplies
• Cleaning exam rooms

This is a hands-on role where your experience will directly impact patient care and clinic efficiency.

We're looking for candidates who have successfully completed a Medical Assistant program, bring several years of recent direct clinical patient care experience, and possess phlebotomy skills.

Why Choose UPMC?

• We prioritize both patient well-being and employee satisfaction.
• Enjoy benefits like tuition reimbursement of up to $6,000 per academic year for you and your dependents.
• Advance your career through our Medical Assistant career ladder, tailored to various levels of education and experience.

If you're ready to make a difference and bring your skills to a team that values excellence and compassion, apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center.

Responsibilities:

• Guides workflow and/or assigns tasks to other clinical staff.
• Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
• Serve as the department super user for Epic Care.
• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
• Must be responsible and demonstrate proficiency in all practice category specific tasks.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
• Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
• Answering calls and providing pertinent information including patient education as directed.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.

High school diploma or equivalent is required. Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 1 year of patient care experience required. Must be responsible and demonstrate proficiency in three practice category specific tasks. Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. Licensure, Certifications, and Clearances: CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire. Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

Medical Assistant - GI

The Medical Assistant performs basic direct patient care activities, such as lab tests, treatments, and medication/immunization administration. These are performed under the direction of the Nurse and/or the physician in preparation for the patient's examination and treatment. The incumbent carries out clerical activities, quality control activities, performance improvement initiatives, etc. in support of the physician practice as assigned. This position also serves as a resource for the clerical/clinical staff in the practice.

Essential Job Functions

• Deliver direct and indirect patient care in accordance with hospital/physician practices policies, procedures, and protocols.
• Assist to collects patient healthcare data, including VS, weight, chief complaint and pain assessment as directed.
• Complete patient care treatments and testing as ordered.
• Comply with completeness, accuracy and timeliness of documentation.
• Prepare patients for examinations, treatments, and procedures.
• Communicate pertinent information of actual or potential problems to the physician or nurse.
• Perform clerical functions in support of patient care and office functions.
• Answer telephone calls, taking accurate messages and relaying them to the appropriate staff.
• Obtain and verify accurate patient demographic and insurance information entering it into the billing system.
• Accurately enter codes, based on diagnosis given, and enters codes and charges into billing system.
• Complete forms and letters necessary for continued patient care.
• Provide for patient safety in compliance with hospital and physician practice policies.
• Label all patient specimens with identifiers per policy.
• Adhere to infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
• Assist in continuous survey readiness or inspections and surveys.
• Perform all quality control, monitoring functions and reports out of range information immediately to supervisor.
• Consistently practice National Patient Safety Goals.
• Knowledge of and/or ability to schedule surgery, procedures, and testing for patients.
• Exit counseling which includes education, scheduling of testing and providing patients with necessary information.
• Prepare charts for clinic sessions and obtain vital signs and weight.
• Perform control studies and completes logbooks according to policy.
• Perform phlebotomy procedures, reads the test results, and documents accordingly.
• Prepare the exam rooms and stocks supplies daily.
• Provide pre- and post-examination education and counseling.
• Other duties as assigned.

Competency and Experience (Knowledge, Skills and Abilities)

Required Qualifications/Experience

• High School Diploma, GED or next level of higher education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• Previous outpatient office experience
• Successful completion of Medical Assistant program or experience as a Medical Assistant for one (1) year OR Certified EMT/Paramedic under the National Registry of Emergency Medical Technicians.
• Medical Assistant Certification preferred.

License, Certification & Clearances

• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance
• Northern Market: Family & Friends
• Southern Market: Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program required.

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

Medical Assistant - GI

The Medical Assistant performs basic direct patient care activities, such as lab tests, treatments, and medication/immunization administration. These are performed under the direction of the Nurse and/or the physician in preparation for the patient's examination and treatment. The incumbent carries out clerical activities, quality control activities, performance improvement initiatives, etc. in support of the physician practice as assigned. This position also serves as a resource for the clerical/clinical staff in the practice.

Essential Job Functions:

• Deliver direct and indirect patient care in accordance with hospital/physician practices policies, procedures, and protocols.
• Assist to collects patient healthcare data, including VS, weight, chief complaint and pain assessment as directed.
• Complete patient care treatments and testing as ordered.
• Comply with completeness, accuracy and timeliness of documentation.
• Prepare patients for examinations, treatments, and procedures.
• Communicate pertinent information of actual or potential problems to the physician or nurse.
• Perform clerical functions in support of patient care and office functions.
• Answer telephone calls, taking accurate messages and relaying them to the appropriate staff.
• Obtain and verify accurate patient demographic and insurance information entering it into the billing system.
• Accurately enter codes, based on diagnosis given, and enters codes and charges into billing system.
• Complete forms and letters necessary for continued patient care.
• Provide for patient safety in compliance with hospital and physician practice policies.
• Label all patient specimens with identifiers per policy.
• Adhere to infection control process, including standard precautions, to reduce the risk of acquiring or transmitting infections.
• Assist in continuous survey readiness or inspections and surveys.
• Perform all quality control, monitoring functions and reports out of range information immediately to supervisor.
• Consistently practice National Patient Safety Goals.
• Knowledge of and/or ability to schedule surgery, procedures, and testing for patients.
• Exit counseling which includes education, scheduling of testing and providing patients with necessary information.
• Prepare charts for clinic sessions and obtain vital signs and weight.
• Perform control studies and completes logbooks according to policy.
• Perform phlebotomy procedures, reads the test results, and documents accordingly.
• Prepare the exam rooms and stocks supplies daily.
• Provide pre- and post-examination education and counseling.
• Other duties as assigned.

Competency and Experience (Knowledge, Skills and Abilities):

Required Qualifications/Experience:

• High School Diploma, GED or next level of higher education.
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of nursing practice.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience:

• Previous outpatient office experience
• Successful completion of Medical Assistant program or experience as a Medical Assistant for one (1) year OR Certified EMT/Paramedic under the National Registry of Emergency Medical Technicians.
• Medical Assistant Certification preferred.

License, Certification & Clearances:

• Act 33 with renewal
• Act 34 with renewal
• Act 73 FBI Clearance
• Northern Market: Family & Friends
• Southern Market: Current Basic Life Support (BLS) approved curriculum of the American Heart Association (CPR and AED) program required.

Position Type/Expected Hours of Work:

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity:

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer:

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment:

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

Allegheny Health Network

This job is responsible for clinic patient support by performing essential clinical and administrative tasks, ensuring a smooth and efficient patient experience while contributing to the overall effectiveness of the healthcare team.

Essential Responsibilities

• Using the team based approach, assists in the coordination of patient care under supervision of the health care provider (14%)
• Prepares and rooms patients within the clinic practice setting according to standardized work flows. Accurately obtains patient vital signs and history. May assist in the completion of various screening tools. (15%)
• Assists providers with examinations and procedures. (15%)
• Provides follow up with patients via preferred method of communication in accordance with provider instructions. (14%)
• Prepares exam rooms for patient visit. Ensures adequate inventory of medical supplies. (14%)
• Accurately performs lab controls and equipment checks. (14%)
• Documents accurately in the electronic health record. (14%)
• Other duties as assigned or requested.

Qualifications

Required

• High School/GED
• Act 34 Criminal Background Clearance Certificate
• Act 33 Child Abuse Clearance Certificate
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Substitutions

• None

Preferred

• Previous patient care experience
• BLS

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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