15 Medical Support Staff jobs in Keene

The Certified Medical Assistant performs clinical support procedures under the direct supervision of the Office Nurse or Physician. This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. The Medical Assistant should reflect, through personal appearance and attitudes, the professional nature of the office. Cleanliness, neatness, ability to handle stressful situations in a calm manner, a caring nature, and genuine enjoyment of patients are required personal qualities of this position. Because of the nature of the work, i.e. care of patients, emotional stability is also required. Must be aware of the need for discretion and for keeping confidential all matters relating to the practice, its employees, and patients.

Job responsibilities include, but are not limited to, the following:

• Performs blood draws, injections, child immunizations, lab tests and any other procedures that are pertinent to the practice and within scope of MA certification.
• Assists physician in examinations, which may include taking blood pressure, pulse, temperature, and respiration.
• Keeps rooms cleaned and stocked with necessary supplies.
• Takes and returns patient phone calls as directed by Physician.
• Gives instructions to patients as instructed by physician.
• Requisitions supplies as needed to maintain adequate stock.
• Assists with the maintenance of the medical record including completion of referral forms, lab slips, and other pertinent documentation as requested by the Physician.
• Assists patients getting to and from exam rooms, preparing for exam, as requested, and during procedures.
• Assists with any nursing procedure as directed by the Physician.
• Assists with other areas as requested by Manager and/or Clinical Coordinator, operating within the guideline of MA certification.
• Must work as a member of a team and be flexible.

Benefits Offered:

• Medical Insurance (2 options)
• Flexible Spending Accounts (3 options)
• Dental Insurance (3 options)
• Vision Insurance
• Company Paid Life Insurance (2 times your annual salary)
• Optional Voluntary Supplement Employee Life Insurance (you can purchase up to 3 times your annual salary)
• Optional Voluntary Supplement Spouse Life Insurance (you can purchase up to $100,000 spouse life)
• Optional Voluntary Supplement Child Life Insurance (you can purchase up to $0,000 child life)
• Short Term Disability
• Company Paid Long Term Disability
• Accident Insurance
• Critical Illness Insurance
• Identity Theft Insurance
• 403b Retirement Plan
• Tuition reimbursement up to 4000 per fiscal year for full time

Education:

• High School graduate or equivalent (i.e. GED) required.
• At least 2 years in a formal Medical Assistant curriculum, special training for Medical Assistants. - Required

Experience:

• At least 3 years of demonstrated relevant experience as a Medical Assistant in a medical setting. - Required

Required Licensure OR Certification:

• BLS Certification - Required
• Must maintain certification as a Medical Assistant. - Required

State License Requirements:

• New Hampshire

Under the supervision of a department manager or provider assumes responsibility for direct patient management and flow by the providing quality patient care to all patients. Review medical record of scheduled patients to verify that current lab, x-ray or procedure reports are available for provider and fill out forms required for appointment. Accurately performs required computer functions including but not limited to medication reconciliation, updating part medical and surgical history problem lists in the EMR, chronic health maintenance, scheduling of appointments including order entry, and management of task lists. Performs pre-certification for tests, procedures and specialty medications as required and notifies ordering department/provider of denials.

Requirements Current Medical Assistant Certification through NHA, AAMA or AMT and CPR certification; certification must be maintained for duration of employment. Must possess excellent communication, interpersonal and organizational skills. Ability to relate well at all levels. Medical Assistant Flow-no previous experience required; Medical Assistant Flow/Phones requires a minimum of 1 year of experience.

• Area of Interest: Nursing;
• Pay Range: $21.19 - $32.85;
• Work Status: M-F 8a-5p;
• Employment Type: Full-time 40 hours/week;
• Job ID: 15642

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

There are so many reasons to join Dartmouth Hitchcock Medical Center and Clinics, members of Dartmouth Health, the premiere health system in New England.

First and foremost are our people. No matter the role, you’ll find a shared purpose here. We have doctors ready to teach their knowledge, nurses who lead through experience, and other like-minded individuals collaborating for the health of the community, while inspiring each other day after day.

Affiliated with Dartmouth College, the atmosphere here is very collegial. You’ll discover educational and research opportunities around every corner. At Dartmouth Hitchcock Medical Center and Clinics, you never stop learning.

You’ll also appreciate the resources our wide-spread health care system provides. You’ll have access to experts at the top of their fields, advanced technologies, and modern facilities that enable you to care for patients like nowhere else.

We offer a total compensation package that includes competitive health and wellness benefits. These benefits consist of "Core Benefits" that are provided by Dartmouth Hitchcock Medical Center and Clinics as well as "Benefit Choices" that allow you to select additional benefits to meet your personal situation and needs.

New England is a very special place to live, work, and become part of a community. We have some of the most advanced educational institutions, best health care, and diverse cultural and recreational offerings you will find anywhere in the country. The public schools are excellent, the mountains are beautiful, and the lakes are pristine. No wonder so many people love it here.

Under the supervision of a department manager or provider assumes responsibility for direct patient management and flow by the providing quality patient care to all patients. Review medical record of scheduled patients to verify that current lab, x-ray or procedure reports are available for provider and fill out forms required for appointment. Accurately performs required computer functions including but not limited to medication reconciliation, updating part medical and surgical history problem lists in the EMR, chronic health maintenance, scheduling of appointments including order entry, and management of task lists. Performs pre-certification for tests, procedures and specialty medications as required and notifies ordering department/provider of denials.

Requirements Current Medical Assistant Certification through NHA, AAMA or AMT and CPR certification; certification must be maintained for duration of employment. Must possess excellent communication, interpersonal and organizational skills. Ability to relate well at all levels. Medical Assistant Flow-no previous experience required; Medical Assistant Flow/Phones requires a minimum of 1 year of experience.

• Area of Interest: Nursing;
• Pay Range: $21.19 - $32.85;
• Work Status: MOn-Friday ;
• Employment Type: Full-time 40 hours/week;
• Job ID: 15798

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

There are so many reasons to join Dartmouth Hitchcock Medical Center and Clinics, members of Dartmouth Health, the premiere health system in New England.

First and foremost are our people. No matter the role, you’ll find a shared purpose here. We have doctors ready to teach their knowledge, nurses who lead through experience, and other like-minded individuals collaborating for the health of the community, while inspiring each other day after day.

Affiliated with Dartmouth College, the atmosphere here is very collegial. You’ll discover educational and research opportunities around every corner. At Dartmouth Hitchcock Medical Center and Clinics, you never stop learning.

You’ll also appreciate the resources our wide-spread health care system provides. You’ll have access to experts at the top of their fields, advanced technologies, and modern facilities that enable you to care for patients like nowhere else.

We offer a total compensation package that includes competitive health and wellness benefits. These benefits consist of "Core Benefits" that are provided by Dartmouth Hitchcock Medical Center and Clinics as well as "Benefit Choices" that allow you to select additional benefits to meet your personal situation and needs.

New England is a very special place to live, work, and become part of a community. We have some of the most advanced educational institutions, best health care, and diverse cultural and recreational offerings you will find anywhere in the country. The public schools are excellent, the mountains are beautiful, and the lakes are pristine. No wonder so many people love it here.

Job Title: Certified Medical Assistant

Introduction:
We are seeking a Certified Medical Assistant (CMA) to join our team. As a CMA, you will play a vital role in providing support to healthcare professionals, ensuring the smooth operation of medical facilities, and delivering high-quality patient care. We are looking for a dedicated individual with strong interpersonal skills, attention to detail, and a passion for helping others.

Responsibilities:

1. Patient Care:
- Assist healthcare providers in performing various medical procedures and examinations.
- Obtain and record patient vital signs, height, weight, and medical history accurately.
- Prepare patients for examinations and procedures, ensuring their comfort and well-being.
- Administer medications and treatments as directed by healthcare providers.
- Educate patients about their medical conditions, treatments, and preventive measures.

2. Administrative Duties:
- Greet patients, schedule appointments, and manage patient flow within the medical facility.
- Maintain electronic health records (EHR) accurately and confidentially.
- Handle patient inquiries, phone calls, and correspondence professionally and efficiently.
- Coordinate referrals to specialists and other healthcare facilities as needed.
- Manage medical supplies and equipment inventory, ensuring availability and proper functioning.

3. Clinical Support:
- Assist with minor surgical procedures and wound care.
- Perform routine laboratory tests and collect specimens for analysis.
- Prepare and sterilize medical instruments and equipment.
- Perform electrocardiograms (EKGs) and other diagnostic tests as required.
- Follow infection control protocols and maintain a clean and safe environment.

4. Team Collaboration:
- Collaborate with physicians, nurses, and other healthcare professionals to deliver comprehensive patient care.
- Communicate effectively with colleagues to ensure continuity of care and adherence to treatment plans.
- Participate in staff meetings, training sessions, and quality improvement initiatives.

Requirements:

- Certified Medical Assistant (CMA) credential from an accredited institution.
- High school diploma or equivalent; completion of a medical assisting program preferred.
- Current CPR certification.
- Proficiency in medical terminology, basic pharmacology, and clinical procedures.
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to multitask in a fast-paced environment while maintaining professionalism and empathy.
- Flexibility to adapt to changing priorities and patient needs.
- Compliance with HIPAA regulations and ethical standards of healthcare practice.

Benefits:
We offer competitive compensation and benefits package, including health insurance, retirement plans, paid time off, and opportunities for professional development and advancement within the organization.

Equal Opportunity Employer:
We are an equal opportunity employer and value diversity in the workplace. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.

How to Apply:

Click APPLY today. Or email your resume to

If you are interested in learning more about this job, or if you are a healthcare professional looking for a new position in any capacity, contact Marina - call/text or email your resume to

Or book a 5 minute phone call here:

Position Title: Health Care Associate (HCA)

Location: Keene, NH

Hours: Full Time 37.5 hrs/wk, Hourly (Non-Exempt)

Union Membership: This position is represented by AFT union in NH/VT

Position Purpose: HCAs support the delivery of comprehensive sexual and reproductive healthcare by serving as the first point of contact for patients in our health centers, administratively and clinically. This role will ensure outstanding customer service while also working in collaboration with the health center team to provide high-quality, patient-centered care.

Your Day-To-Day Responsibilities:

• Greet and help patients with check-ins, check-outs, and any questions they have about their visit.
• Assist patients with insurance, payments, scheduling and assess eligibility for state funded insurance plans and/or other programs.
• Handle tasks like answering calls, scheduling appointments, keeping records, and following clinic procedures.
• Keep track of patient flow, ensure things run smoothly, and maintain a clean and organized space.
• Perform basic medical tasks like taking vital signs, drawing blood, giving injections, and assisting with lab tests.
• Provide patient education, counseling, and ensure informed consent for services.
• Use the Electronic Health Record (EHR) system for documentation and provide support to clinicians as needed.
• Maintain clean, stocked exam rooms and assist with clinical tasks after completing required training.

Job Perks:

• No late night or overnight hours
• Paid Training for In-Demand Clinical Skills - We invest in your growth by covering training costs for essential clinical skillstraining you'd typically pay for out of pocket.
• Travel Mileage Reimbursement
• Collaborative Work Environment PPNNE upholds high workplace values and patient service standards, fostering respect, engagement, and teamwork to create the best experience for employees and patients alike.
• Gain experience with a trusted leader in affordable, high quality, health care
• Experience using the Electronic Medical Records program EPIC
• Make a Difference! - Make a direct impact in your community by providing patients with access to high quality & essential health care services

Compensation:

• Pay Range - for this position is based on years of direct work experience. Candidates with 0-5 years of experience can expect to earn between $18.94 - $0.91/hr. As experience increases, so does the rate of pay, with candidates who have 16 or more years of direct experience earning up to 28.06/hr.
• Bilingual Skills: HCAs with proven bilingual skills will receive a differential for each hour (or any portion thereof) where they provide interpretation services or bilingual skills

Benefits:

• Up to 3 weeks paid time off (increases with tenure) & up to 10 Paid Holidays
• Paid Parental Leave
• Medical, Dental & Vision Insurance
• PPNNE Funded Health Reimbursement Account to cover portion of medical deductible costs
• 403b retirement account and 2% employer match eligibility
• Employee assistance program (confidential counseling and resources)
• Employee referral bonuses
• Employer Paid Short Term Disability & Life Insurance

Knowledge, Skills and Abilities:

• High School Degree or Equivalent
• Ideal candidates will have experience working with people from diverse ethnic, linguistic, socioeconomic and cultural communities, as well as a demonstrated commitment to diversity, equity and inclusion and the intersection with health and social justice
• Commitment to customer service and satisfaction
• Knowledge of and comfort with all services provided by PPNNE
• Flexibility, initiative, creative thinking, and a willingness to learn and jump in

Why Join PPNNE?

Planned Parenthood of Northern New England (PPNNE) was founded on the belief that everyone has the fundamental right to make decisions about their bodies and reproductive futures free from harassment or fear. Working for Planned Parenthood is more than just a job. Joining Planned Parenthood means becoming part of a mission-driven movement, where your work will help make sexual and reproductive health care more accessible to all.

Interested applicants please submit a cover letter and resume by visiting our website.

Under the supervision of a department manager or provider, assumes responsibility for direct patient management and flow by providing quality patient care to all patients. Review medical record of scheduled patients to verify that current lab, x-ray or procedure reports are available for provider and fill out forms required for appointment. Accurately performs required computer functions including but not limited to medication reconciliation, updating part medical and surgical history problem lists in the EMR, chronic health maintenance, scheduling of appointments including order entry, and management of task lists. Performs pre-certification for tests, procedures and specialty medications as required and notifies ordering department/provider of denials.

Requirements: Current Medical Assistant Certification through NHA, AAMA or AMT and CPR certification; certification must be maintained for duration of employment. Must possess excellent communication, interpersonal and organizational skills. Ability to relate well at all levels. Medical Assistant Flow-no previous experience required; Medical Assistant Flow/Phones requires a minimum of 1 year of experience.

Area of Interest: Nursing; Pay Range: $21.19 - $32.85; Work Status: M-F 8a-5p with a 60 minute lunch; Employment Type: Full-time 40 hours/week.

Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.