528 Northshore Mall jobs in Peabody
Retail Sales Associate- Northshore Mall
Posted today
Job Viewed
Job Description
Join the Lovisa Team - Where Fashion and Fun Come Together! Ready to dive into the world of super stylish jewellery that doesn't break the bank? Lovisa is the ultimate go-to destination for trendy, affordable jewellery, and we're growing fast - and we want YOU to be part of it! If you're passionate about fashion, love the idea of working in a fun, high-energy team, and want to develop your skills while helping others shine, this is your dream job.What's In It for You:•Endless Growth: We're constantly expanding (hello, global opportunities!), and we want you to grow with us! Whether it's leveling up within your local store or taking on an international role, the possibilities are endless.•Fashion Perks: Get discounts on our fabulous jewellery, plus access to global competitions with amazing prizes - because we love rewarding our team.•Training & Skills: Not only will you get hands-on experience in retail, but we'll train you to become an expert in everything from customer service to piercing (yep, we teach you how to do that too!).•A Team That Gets It: Work with a group of fun, energetic people who love what they do and always have each other's backs. Your team is your support system, and together, you'll crush it!What We're Looking For:If you're obsessed with fashion and love helping others express their unique style, then we're all in! We want someone who thrives in fast-paced environments, enjoys delivering amazing customer experiences, and is ready to bring that positive, can-do energy every day.•Fashion Enthusiast: You get excited about helping people find the perfect piece of jewelry to level up their look. You're on top of the trends and always ready to style up any outfit.•Go-Getter: You've got that hustle - you're proactive, motivated, and always find a way to get things done. You bring the energy!•Team Player: You love being part of a squad that's always supporting each other and working together to hit goals (and have fun while doing it!).•Customer-Focused: You know that delivering an incredible customer experience is EVERYTHING. Every customer is unique, and you're ready to help them shine!The Role:As a Part-Time Team Member at Lovisa, you'll play a key role in creating unforgettable experiences for our customers! You'll be:•Providing next-level customer service that makes people feel amazing•Helping customers find that perfect jewelry piece (the one they won't stop wearing)•Keeping the store looking fresh, organised, and picture-perfect at all times•Learning how to pierce (training provided!) and making sure customers leave with a smile•Having fun in a high-energy environment where every day is a new adventureHow to Apply:We're not asking for a CV - just a 1-minute video that answers these 3 simple questions: What excites you about joining Lovisa? What does the phrase "It's about the customer, always" mean to you? What 3 skills do you bring to the team?Dress to impress - this is your chance to show us why YOU are the perfect fit for Lovisa!Why Lovisa?We're all about diversity, creativity, and building a team that represents the world around us. Whether you're from across the street or across the globe, we celebrate your uniqueness and know it's what makes our team so awesome.Ready to join a global brand that's growing fast and all about making the world a more stylish place? Apply now and start your Lovisa journey - we can't wait to meet you! Department Retail Stores Role Team Member Locations Northshore Mall Hourly salary $16 Employment type Part-time
Retail Sales Associate-NORTHSHORE MALL
Posted 5 days ago
Job Viewed
Job Description
DescriptionCareer Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully. Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities. As a Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment. Responsibilities Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge. Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations. Drive rewards program enrollment and engagement on both the sales floor and at check-out. Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked. Support product replenishment activities and maintain brand standards to keep the store full and abundant. Assist with floorset execution, window changes, visual presentation, and marketing placement as needed. All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds. Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations. Maintain our values, policies, and procedures. Qualifications Thrives in a customer-first based retail environment. Demonstrated sales and customer experience results in a fast-paced environment. Effective communication skills, being open to feedback, and the ability to adapt quickly. Ability to de-escalate store and customer situations effectively. Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays Core Competencies Lead with Curiosity & Humility Build High Performing Teams for Today & Tomorrow Influence & Inspire with Vision & Purpose Observe, Engage & Connect Strive to Achieve Operational Excellence Deliver Business Results Benefits Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include: Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents. Dental coverage, and vision coverage for frames and eye exams. Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care. No-cost mental health and wellbeing support through our Employee Assistance Program (EAP). On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it . daily, weekly, or whenever a need arises. 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses! Visit bbwbenefits.com for more details. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance. We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States. Application window will close when all role(s) are filled.
Vans: Store Manager - Northshore Mall
Posted 4 days ago
Job Viewed
Job Description
As the Store Manager, you inspire, motivate, lead, and develop a store team. You champion business strategies, vision, and values. Additionally, you impact the overall bottom line by maintaining optimal staffing levels, recruiting, hiring, educating, and motivating a team. You are responsible for setting the example for customer engagement that exceeds industry standards. You maximize store profitability by controlling expenses, protecting company assets, and by ensuring that store standards and processes for merchandising, operations, and community participation are well executed. You create an inclusive environment and always put our internal and external customers first. If you are looking for a company dedicated to your personal development, continuing your growth into a leader of tomorrow, then Vans is for you.
**Join the Vans Family**
_Vans_ ® is the original action sports footwear company, rooted in authenticity and creativity. Founded in 1966, we have thrived on a legacy of impacting our greater community through four pillars: action sports, music, art and street culture. We are constantly inspired by the creative voyagers within our company and community. For them, creativity is about the journey, not just the output. Our mission is to empower everyone to use creativity to discover themselves. Our vision is to create a world where anyone can be their unique self.
At Vans, our culture sets us apart and influences everything we do. We are driven by our five values: We have _HEART_ - also referred to as the "Van Doren Spirit". We are relentlessly _CURIOUS_ about our consumers and the world around us. We are _U_ _NAPOLOGETICALLY AUTHENTIC_ and wholeheartedly believe the most "Off the Wall" thing you can do is be yourself. We are driven by a spirit of **INGENUITY** **.** And we are passionate about local **COMMUNITIES** **.** And most of all, we are a family that has fun together.
At Vans we empower creative exploration and inspire youth culture through a commitment to inclusivity. We welcome anyone and everyone into our global family and proudly celebrate and environment where individuality is embraced, equal opportunities thrive, and everyone is empowered to reach their greatest potential.
By joining our family, you will be immersed in an environment of incredibly supportive and collaborative people. We work hard across a multitude of initiatives to bring the Van Doren Spirit to life. We live for what we do.
**How You Will Make a Difference**
**What you will do:**
+ You will strategically lead the team in maximizing and achieving store sales goals and monitor sales progress & results against key targets.
+ Model and foster a consumer centric mindset within the store, and model selling behaviors through genuine interactions with consumers for the teams to emulate.
+ Attract, recruit and hire high caliber, diverse talent, and maintain a strong succession plan within your store.
+ Provide direct coaching, feedback, training and supervision of the associates.
+ Demonstrate clear communication, training and coaching the team, set expectations for customer engagement, store policies and procedures as well as hiring and building a strong team.
+ Manage expenses to maximize sales and profitability, lead an environment of productivity by ensuring the team has the knowledge and skills to meet store goals for sales and customer engagement.
**Skills for Success**
**What you bring:**
+ 3-5+ years of related professional/retail management experience
+ Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
+ Ability to meet business goals by driving results through store teams
+ Ability to coach and motivate a team to excel at sales & profit results
+ Proven communication skills
+ Ability to be solution oriented and flexible in a fast-paced environment
+ A formal education and subsequent undergraduate/graduate degrees are nice to have, but we are most interested in your total experience and professional achievements.
**Free To Be, Inclusion & Diversity**
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
**What's** **in it For You**
We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on "Looking to Join VF?" to learn more.
**Our Parent Company, VF Corporation**
VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com
**We just have one question. Are you in?**
**Hiring Range** **:**
$30.24 USD - $5.36 USD per hour
**Minimum Start Rate** **:**
30.24
**Incentive Potential** : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
**Benefits at VF Corporation** : You can review a general overview of each benefit program offered, including this year's medical plan rates on and by clicking **Looking to Join VF?** Detailed information on your benefits will be provided during the hiring process.
**_Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws._**
_At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at_ _. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law._
_Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records._
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
Retail Sales Associate-NORTHSHORE MALL

Posted 4 days ago
Job Viewed
Job Description
Career Development | Medical, Dental and Vision Benefits | 40% Discount | Daily or Weekly Pay | Fun Stores
At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As a Sales Associate, you will be the face of Bath & Body Works - understanding our customers' needs and helping them find the best products for themselves and others. Our associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment.
Responsibilities
+ Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
+ Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
+ Drive rewards program enrollment and engagement on both the sales floor and at check-out.
+ Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
+ Support product replenishment activities and maintain brand standards to keep the store full and abundant.
+ Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
+ All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
+ Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
+ Maintain our values, policies, and procedures.
Qualifications
+ Thrives in a customer-first based retail environment.
+ Demonstrated sales and customer experience results in a fast-paced environment.
+ Effective communication skills, being open to feedback, and the ability to adapt quickly.
+ Ability to de-escalate store and customer situations effectively.
+ Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays
Core Competencies
+ Lead with Curiosity & Humility
+ Build High Performing Teams for Today & Tomorrow
+ Influence & Inspire with Vision & Purpose
+ Observe, Engage & Connect
+ Strive to Achieve Operational Excellence
+ Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time associates include:
+ Limited Medical Benefit Plans that give you access to a national PPO network, along with coverage for prescription drugs and telemedicine with free consultations. Note: Minnesota, New Mexico, and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
+ Dental coverage, and vision coverage for frames and eye exams.
+ Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
+ No-cost mental health and wellbeing support through our Employee Assistance Program (EAP).
+ On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it . daily, weekly, or whenever a need arises.
+ 40% merchandise discount and free Bath & Body Works product that encourages you to come back to your senses!
+ Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance ( , Philadelphia Fair Chance Law ( , San Francisco Fair Chance Ordinance ( .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
The North Face: Stockroom Supervisor - Northshore Mall
Posted 4 days ago
Job Viewed
Job Description
As a Supervisor, you will direct, develop and motivate a team of brand associates, ensuring a consistent best-in-class customer experience that aligns with our brand purpose and values. You will partner with the Store Manager and Assistant Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and in compliance with company standards. You will assume an active role in your own cross functional development through the brand's quarterly DOR rotations and Module-Based Leadership Training Program.
**The North Face, a VF Company**
At The North Face _we dare to lead the world forward through Exploration_ **.** We were born to Explore. We were born to Disrupt. We were born to Lead.
The North Face is the premier exploration company in the world. Founded in the counterculture of Berkeley, CA in 1966 we have a long and storied legacy of enabling exploration, loving and protecting wild places, and creating iconic and technically advanced product.
We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places and people.
By joining The North Face, you will help provide the best gear for our athletes and the modern-day explorer. You will also have the opportunity, tools and environment to more deeply explore the world around you and make meaningful, lasting connections.
**How You Will Make a Difference**
+ Coach and develop staff to exceed individual and store productivity goals.
+ Engage customers in conversation around The North Face products, activities and local community events.
+ Supervise floor coverage and activities, including opening and closing store as scheduled.
+ In partnership with the Store Manager, provide training and ongoing development of store staff in customer engagement and all company programs, policies and procedures.
+ Support the Store Manager in achieving all financial and operational objectives including expense control, Loss Prevention, store audits, and weekly reporting.
+ Partner with the Store Manager on the implementation of visual merchandising directives and maintain standards consistent with company brand strategies; ensures merchandise on selling floor is replenished appropriately.
+ Partner with the Store Manager to ensure compliance and adherence to policies and procedures, standards and practices, and company directives.
+ Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
+ Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others **.**
**What You Bring**
_Required_
+ 1+ years of store management experience in a fast-paced, highly engaging retail environment
+ Proven ability to meet and exceed sales results
+ Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays
+ Excellent communication skills, both verbal and written
+ Ability to prioritize tasks in a fast-paced store environment
+ Proven ability to meet business goals by driving results through store team
+ Willingness and desire to learn and to share knowledge of products, local community, experiences and activities relevant to the store's customer base
+ Ability and desire to provide a highly engaging customer experience through individual service, conversation and relationship building
+ Excellent decision-making ability in a fast-paced environment
+ Detail orientated
+ Proficient computer skills including word processing, spreadsheets, and software programs
_Preferred_
+ Experience in a specialty retail environment, outdoor apparel industry or experience with outdoor equipment sales preferred.
+ High School Diploma or GED
_Physical_
+ Operate office equipment and technology (i.e., computers, tablets, phones, copier, etc.)
+ Standing required for entire work shift
+ Bend, lift, open and move product up to 50 pounds as needed
+ Use ladders for visual merchandising, light adjustments, and window banner placement
**Free to Be, Inclusion & Diversity**
As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.
**What's In It for You**
We're in the business of unleashing human potential, driven by the ideas, energy and commitment of our people. That's why we offer comprehensive benefits that encourage mental, physical and financial well-being for all VF associates. When it comes to benefits, we're the total package. Go to MyVFBenefits.com and click on "Looking to Join VF?" to learn more.
**NEVER STOP EXPLORING**
**Our Parent Company, VF Corporation**
VF is one of the world's largest apparel, footwear and accessories companies connecting people to the lifestyles, activities and experiences they cherish through our family of iconic outdoor, active and workwear brands. At the heart of our journey lies our company-wide purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet. This is our purpose. It's the reason we come to work every day. It's a commitment shared by our global associates across all brands. Our purpose unites us and leads us to pursue our goals, together. This is our calling. Learn more at vfc.com
**We just have one question. Are you in?**
**Hiring Range** **:**
$18.48 USD - $7.72 USD per hour
**Minimum Start Rate** **:**
19.50
**Incentive Potential** : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.
**Benefits at VF Corporation** : This position is a part-time or limited time position (i.e., internship) and is not eligible for all of the benefits plans offered at VF Corporation. There are some benefits the company offers that this position can participate in. You can review a general overview of the benefits provided at VF by visiting and by clicking **Looking to Join VF?** Detailed information on the benefits options you qualify for will be provided upon hire.
**_Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws._**
_At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual's race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws. If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at_ _. VF will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law._
_Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records._
VF Diversity Vision Statement
VF is committed to creating an inclusive environment that welcomes and values the differences among all of our associates, customers, suppliers and the communities in which we live and conduct business. The continued success and growth of VF is enhanced through initiatives that promote diversity throughout VF around the world.VF is an equal employment opportunity/ affirmative action employer of minorities, females, protected veterans and the disabled. VF is committed to providing equal opportunities in employment, and treating our VF associates and VF applicants without discrimination on the basis of their race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, protected veteran status, HIV/AIDS status, or any other legally protected factor.
Customer Service
Posted today
Job Viewed
Job Description
- Minimal weekday hours required
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $16-19/hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Be The First To Know
About the latest Northshore mall Jobs in Peabody !