178 Northwestern Memorial Healthcare jobs in Chicago

Location: Melrose Park Family Health Center - Melrose Park, IL

Position Type: Full Time

Education Level: High School/GED

Job Category: Health Care

Responsible for the operations of the reception area, registering and scheduling of patients, collecting co-pays and money charged for services rendered and handling all patient inquiries.

• Greets all patients, staff, visitors, and vendors in a professional and welcoming manner
• Schedules appointments in order to track billing slips to ensure charge capture occurs
• Prepares for day, reviews Eligibility and Phone report, prepares any new patient charts and/or paperwork at patient presentation
• Performs registration in clinic setting and via telephone to ensure demographic and insurance information is accurate and complete
• Obtains copies of insurance cards, drivers license, authorizations, and referrals and scan or enter them into electronic health record
• Ensures all requirements and fields noted on the Check-In and Check-Out page are satisfied and complete
• Collects co-payments and outstanding balances at Check-In, and time of service balances and estimated balances at Check-Out according to policy
• Reviews and complies with Patient Account Notes and Appointment Notes in electronic health record
• Refers patients to Financial Counselors regarding past due balances, questions and/or resolution that PCRs are unable to answer
• Processes claim creations in electronic health record at Check-Out
• Submits appropriate claims for Real Time Adjudication
• Works Day End Review report and designated Tier-based HOLD Claim Worklist(s) on a daily basis
• Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment
• Answers the telephone directing calls to appropriate areas or takes messages and relays them to the appropriate staff member as necessary
• Informs patient of privacy policies and procedures
• Informs patients of delays in physician schedules, assists with patient comfort while delayed
• Schedules follow-up appointments, creates appointment ticklers in electronic health record, and works associated Worklists relative to both based on assignment
• Creates a Time of Service batch and links it to a deposit batch daily
• Reconciles, balances, and closes each batch/drawer at end of day
• Turns over batches to the designated resource daily
• Covers for other staff in reception, including other office locations
• Processes all releases for medical information ensuring appropriate consents are completed, adhering to PCCs HIPAA and privacy guidelines
• Drives continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives
• Maintains a neat and orderly work area
• Performs other duties as assigned

Experience/Training:

• High school diploma or equivalent
• 1 - 2 years EMR experience in medical setting preferred
• Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations.
• Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel.

Certifications/Licenses:

• None

Physical Demands:

• Must be able to remain in a stationary position 50% of the time.
• Must be able to move around the clinic site 50% of the time.
• Constantly operates a computer, computer printer, copy machine, and telephone.
• Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
• Must be able to transport from one site to another.
• Must be able to cover other shifts as necessary.

Other Skills

• Ability to read and write proficiently using the English language.
• Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations.
• Follow-through, assume responsibility and use good judgment.
• Maintain professionalism under stressful situations.
• Self-motivated and directed with the ability to prioritize and work efficiently under pressure.
• Ability to understand and follow verbal and written communication.
• Detail oriented with the ability to work with minimal/no supervision.
• Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
• Effective and creative problem solving.

Location: Salud Family Health Center - CHICAGO, IL

Position Type: Full Time

Education Level: High School/GED

Salary Range: $16.60 - $18.60 Hourly

Travel Percentage: Local - Location to Location

Job Shift: Day

Job Category: Health Care

Department: Clinic Administration

Manager Title: Office Manager

FLSA Status: Non-Exempt

Job Summary: Responsible for the operations of the reception area, registering and scheduling of patients, collecting co-pays and money charged for services rendered and handling all patient inquiries.

Essential Duties and Responsibilities:

• Greets all patients, staff, visitors, and vendors in a professional and welcoming manner
• Schedules appointments in order to track billing slips to ensure charge capture occurs
• Prepares for day, reviews Eligibility and Phone report, prepares any new patient charts and/or paperwork at patient presentation
• Performs registration in clinic setting and via telephone to ensure demographic and insurance information is accurate and complete
• Obtains copies of insurance cards, drivers license, authorizations, and referrals and scan or enter them into electronic health record
• Ensures all requirements and fields noted on the Check-In and Check-Out page are satisfied and complete
• Collects co-payments and outstanding balances at Check-In, and time of service balances and estimated balances at Check-Out according to policy
• Reviews and complies with Patient Account Notes and Appointment Notes in electronic health record
• Refers patients to Financial Counselors regarding past due balances, questions and/or resolution that PCRs are unable to answer
• Processes claim creations in electronic health record at Check-Out
• Submits appropriate claims for Real Time Adjudication
• Works Day End Review report and designated Tier-based HOLD Claim Worklist(s) on a daily basis
• Accepts accountability for all Worklists on the dashboard or elsewhere based on assignment
• Answers the telephone directing calls to appropriate areas or takes messages and relays them to the appropriate staff member as necessary
• Informs patient of privacy policies and procedures
• Informs patients of delays in physician schedules, assists with patient comfort while delayed
• Schedules follow-up appointments, creates appointment ticklers in electronic health record, and works associated Worklists relative to both based on assignment
• Creates a Time of Service batch and links it to a deposit batch daily
• Reconciles, balances, and closes each batch/drawer at end of day
• Turns over batches to the designated resource daily
• Covers for other staff in reception, including other office locations
• Processes all releases for medical information ensuring appropriate consents are completed, adhering to PCCs HIPAA and privacy guidelines
• Drives continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives.
• Maintains a neat and orderly work area
• Performs other duties as assigned

Experience/Training:

• High school diploma or equivalent
• 1 - 2 years EMR experience in medical setting preferred
• Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations.
• Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel.

Certifications/Licenses:

• None

Physical Demands:

• Must be able to remain in a stationary position 50% of the time.
• Must be able to move around the clinic site 50% of the time.
• Constantly operates a computer, computer printer, copy machine, and telephone.
• Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
• Must be able to transport from one site to another.
• Must be able to cover other shifts as necessary.

Other Skills:

• Ability to read and write proficiently using the English language.
• Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations.
• Follow-through, assume responsibility and use good judgment.
• Maintain professionalism under stressful situations.
• Self-motivated and directed with the ability to prioritize and work efficiently under pressure.
• Ability to understand and follow verbal and written communication.
• Detail oriented with the ability to work with minimal/no supervision.
• Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
• Effective and creative problem solving.

The WellBe care model is a physician led advanced geriatric care program focused on the quality of care of the frail, poly-chronic, and elderly Medicare Advantage patients. This population is typically underserved and very challenged with access to overall health care. To address these problems, we have elected to bring the care to the patient, instead of trying to bring the patient to the care. WellBe's Care Model is to provide our members the entire continuum of care from chronic to urgent care in the home, hospital, skilled nursing facility, assisted living, palliative care, and to end of life care. WellBe's physician/advanced practicing clinician led geriatric care teams partner with the patient's primary care physician to provide concierge level geriatric medical care and social support in the home as well as delivering and coordinating across the entire care continuum.

Our Patient Care Coordinator are part of a home-based care team that provides compassionate care to the frail population who suffer from chronic and acute illnesses or injuries. Our PCA's are responsible for answering incoming and outgoing calls, coordinating care with the rest of the medical team, scheduling patient appointments, specialist appointments and coordinating diagnostic tests, being a community resource, working to engage patients that currently are not engaged, and contributing complete and accurate data in patient's records. The successful candidate will employ critical thinking and decision making, be comfortable with technology, have flexibility, and love working with patients and a collaborative interdisciplinary team. We offer a positive, upbeat work environment where all medical personnel work together for the good of the patient.

• Practices the WellBe mission: To help our patients lead healthier, meaningful lives by delivering the most Complete Care.
• Updates and maintains all digital client records and assist in transitioning hard copy records to digital format.
• Acts as a community resource for the patient.
• Conduct patient scheduling, registration and eligibility verification.
• Manage patient medical records as appropriate.
• Answer phone calls and emails from patients, make outcoming calls, prioritize patient concerns as appropriate.
• Answer patient non-clinical questions and explains the process.
• Schedules/coordinates WellBe provider visits with patients, tests, specialist appoints, social resources.
• Ensures all appropriate patient information is in the EMR.
• Provide positive customer service and treat all patients and staff with respect.
• Prioritizes urgent patient needs, scheduling needs for Complete Care Assessment, and efforts to engage the unengaged.
• Collaborates with the interdisciplinary team and participate in regularly scheduled team meetings.
• Support APC in ongoing panel management and quality of care efforts (e.g., HEDIS).
• Completes next day visit chart prep.
• Utilize reporting to help providers track, meet and exceed team goal.
• Other tasks needed to accomplish team's objectives/goals.

Educational/ Experience Requirements:

• High school graduate or GED.

License, Certification, Registration:

• MA Certification-Preferred.

Required Skills and Abilities:

• 2+ years of experience working for a healthcare practice or hospital.
• EMR documentation experience preferred.
• High level of professionalism.
• Strong critical thinking skills.
• Strong customer centric focus/service skills.
• Strong computer skills, including Word, Excel, and PowerPoint.
• Strong verbal, written, presentation, and interpersonal communication skills.

Supervisory Responsibility: N/A

Compensation: $19-21/hr plus benefits

Travel requirements: No travel is required.

Work Conditions: Ability to lift up to 20lbs. Moving lifting or transferring of patients may involve lifting of up to 50lbs as well as assist with weights of more than 100lbs. Ability to stand for extended periods. Ability to drive to patient locations (ie. home, hospital, SNF, etc). Fine motor skills/Visual acuity.

Safety-Sensitive Statement: This position has been designated as safety-sensitive. As such, the employee must be able to perform job duties in a manner that ensures the safety of themselves, coworkers, patients, and the public. The role requires full cognitive and physical functioning at all times. Employees in safety-sensitive positions are subject to drug and alcohol testing, including for substances that may impair judgment or motor function, in accordance with applicable federal and state laws and company policy. Due to the safety-sensitive nature of this role and in alignment with federal law and workplace safety standards, the use of marijuanaincluding medical or recreational useis prohibited. WellBe Senior Medical will comply with applicable state laws regarding medical marijuana and reasonable accommodations, where such laws do not conflict with safety requirements or federal regulations.

Drug Screening Requirement: As a condition of employment, WellBe Senior Medical requires all candidates to successfully complete a pre-employment drug screening. Ongoing employment may also be contingent upon compliance with the company's Drug-Free Workplace Policy, which includes random, post-accident, and reasonable suspicion drug testing. The company reserves the right to test for substances that may impair an employee's ability to safely and effectively perform their job duties.

Americans with Disabilities Act: WellBe Senior Medical is committed to complying with the Americans with Disabilities Act (ADA) and applicable state and local laws. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. If you require an accommodation during the application or employment process, please contact Human Resources at

The preceding functions may not be comprehensive in scope regarding work performed by an employee assigned to this position classification. Management reserves the right to add, modify, change or rescind the work assignments of this position. Management also reserves the right to make reasonable accommodations so that a qualified employee(s) can perform the essential functions of this role.

Overview

Department: Med/Surg Tele

Shift:PRN, Night 12 Hour shifts

Hospital:Resurrection Medical Center

Location:Chicago IL 60631

Responsibilities

The Patient Care Assistant II (PCA II) is a certified person who performs direct care in the department setting. The PCA II maintains a current certification in patient care and is responsible to assist patients with activities of daily living, provides basic nursing care to all patients and assists in maintenance of a safe environment under the direction and supervision of the RN as long as the activity does not distract from primary responsibility for dysrhythmia monitoring.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. High School Diploma or equivalent.
2. Current Certification in Patient Care required (M.A. / CNA / EMT / Paramedic / Patient Care Tech, etc.).
3. Current Dysrhythmia Interpretation Certificate upon hire and maintain current preferred.
4. Current BLS (AHA) certificate upon hire and maintain current.
5. Six months previous experience as Monitor Technician, preferred.
6. Current Phlebotomy certification upon hire, preferred.
7. Current EKG certification upon hire, preferred.
8. Possesses knowledge of Medical Terminology.
9. Minimum six months previous experience in an acute care hospital or physician’s office, preferred.

Facility Specific Requirements (facility may require items listed below):

1. Current Behavioral Violence Prevention (BVP) certificate within 6 months of hire and maintain current per facility requirement.

Pay Transparency

Resurrection Medical Center offers competitive compensation and a reasonable compensation estimate for this role is $24.76. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here:

Employment Status

Per Diem

Shift

Nights

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights:

Connect With Us! (

FacilityResurrection Medical Center

LocationUS-IL-Chicago

ID

CategoryAide

Position TypePer Diem

ShiftNights

Job TypeNon-Exempt

Austin Family Health Center - CHICAGO, IL

South Family Health Center - BERWYN, IL

Department: Dental Department

Responsible for greeting and registering all incoming patients in clinic setting and via the telephone. Schedules patients, collects co-pays and monies charged for services rendered and handles all patient inquiries.

• Greets patients, staff, vendors, and visitors.
• Registers all patients, in clinic setting, and via telephone.
• Obtains and records specific vital statistics and financial information in Dental Departments electronic medical records and billing system.
• Ensures all patient registration forms are copied into the EMR, which includes the patients name, date of birth, social security number, Public Aide numbers, policy and group numbers for commercial insurance and copies insurance card (front and back) & photo ID.
• Verifies patient demographic information and insurance billing method at each visit.
• Identifies patients who hold insurance that PCC does accept or are uninsured, referring appropriate patients to the financial counselor as necessary.
• Places correct registration forms/consent in appropriate provider bin after registration has been completed.
• Answers the telephone directing calls to appropriate areas or takes messages and relays them to the appropriate staff member as necessary.
• Confirms patient appointments for the following day.
• Maintains provider appointment scheduling system including any cancellations and rescheduling that should occur, as directed by team lead, or clinic administrator.
• Processes all releases for medical/dental information ensuring appropriate consents are completed, adhering to PCCs HIPAA and privacy guidelines.
• Maintains transaction receipts for all monies generated by clinic and provider.
• Distributes and collects surveys as directed.
• Maintains a neat and orderly work area.
• Performs other duties as assigned.

Experience/Training:

• High school diploma or equivalent is required.
• 1-2 years of experience in electronic medical record, and billing system, in a dental office.
• Proficient in MS Office Business Applications to include: Outlook, PowerPoint, and Excel

Physical Demands:

• Must be able to remain in a stationary position 50% of the time.
• Must be able to move around the clinic site 50% of the time.
• Constantly operates a computer, computer printer, copy machine, and telephone.
• Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
• Must be able to transport from one site to another.
• Must be able to cover other shifts as necessary.

Other Skills:

• Ability to read and write proficiently using the English language.
• Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations.
• Follow-through, assume responsibility and use good judgment.
• Maintain professionalism under stressful situations.
• Self-motivated and directed with the ability to prioritize and work efficiently under pressure.
• Must be dependable, have good interpersonal skills and well organized.
• Ability to multi-task and prioritize assignments and responsibilities.
• Good interpersonal skills necessary to effectively interact with patients, families, physicians, and other health care providers.
• Ability to understand and follow verbal and written communication.
• Detail oriented with the ability to work with minimal/no supervision.
• Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
• Effective and creative problem solving.

Luxottica Group - (Nursing Assistant / Health Aide) As a Patient Care Coordinator at Luxottica, you'll: Greet patients without delay; Promptly answer the telephone in a friendly and courteous manner; Keep patient appointments on schedule by notifying doctor/provider of patients arrival, etc; Facilitate reminder calls to patients for appointment confirmation and order pickup notification; Record and update financial information, collect patient charges, and file, collect, and expedite third-party claims.Hiring Immediately >>

Requisition ID: Store #: 00T075 Rosin Eyecare Long Grove Position:Full-TimeTotal Rewards: Benefits/Incentive InformationRosin Eyecare was founded in 1930 with the mission of providing Chicagoans excellent eye health services and delivering exceptional vision. In the 90 years since, we've remained completely focused on treating our patients like we would treat members of our own family. This commitment has fueled our success, allowing us to expand across the region and ensure that better vision is never too far out of sight. Our expert team of Optometrists, Ophthalmologists, and LASIK surgeons are dedicated to their specialties and each have extensive training in their respective field. We offer comprehensive eye exams, stylish glasses, and contact solutions, along with a variety of eye health checkups. We're constantly incorporating cutting-edge technology and the latest techniques to provide a modern approach to eye care.As part of our team, you will have access to tailored professional development opportunities to ensure you have the right skills to succeed in your new role. Our people are our strength and are always an integral part of our success. If customer service and fashion/styling is your forte then we would like you to apply at Rosin and allow us to help you break into this field of endless learning and growth.Rosin is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!GENERAL FUNCTION This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.MAJOR DUTIES & RESPONSIBILITIESGreets patients without delay.Promptly answers the telephone in a friendly and courteous manner.Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.Facilitates reminder calls to patients for appointment confirmation and order pickup notification.Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.Ensures all office systems are maintained.Maintains a safe working environment for all team members and patients.Maintains operations by following policies and procedures, reporting needed changes.Contributes to team effort by accomplishing related tasks as needed.Works weekends and evenings in support of the business needs (varies by location).Adheres to attendance and daily time keeping requirements.Adheres to all company policies and procedures.Consistently maintains proper dress code.Performs other administrative responsibilities as assinged by Practice Manager or as business needs.BASIC QUALIFICATIONSHigh School graduate or equivalent2+ years of office experience in a healthcare settingStrong customer service skills (internal and external)Strong communicator and listenerProblem solving abilityOrganization skillsPREFERRED QUALIFICATIONSFamiliarity with in-store technology, such as point-of-sale, patient record systems, and other software applicationsBasic knowledge of services, products, vision insurance plans/coverage and office operationsStrong interpersonal skillsEmployee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.