Sr. Call Center Manager

Houston, Texas Maximus

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Job Description

Permanent
Description & Requirements

Maximus is currently hiring for a Sr. Call Center Manager remote opportunity in Kentucky. The Sr. Call Center Manager is responsible for overseeing the Call Center operations and training to ensure that project SLAs are met.

The project will be a multichannel, multiprogram contact center that will support multiple clients throughout the state of Kentucky.

This job is contingent upon contract award.

At Maximus we offer a wide range of benefits to include:

- Work/Life Balance Support - Flexibility tailored to your needs!

- Competitive Compensation - Bonuses based on performance included!

- Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- Tuition Reimbursement - Invest in your ongoing education and development.

- Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- Professional Development Opportunities: Participate in training programs, workshops, and conferences

Essential Duties and Responsibilities:

- Oversee the daily operations of a call center team to ensure performance metrics are met.

- Maintain updated knowledge of the Call Center performance requirements as well as corporate and project policies and procedures.

-Provide assistance and updates to staff regarding these policies and procedures.

- Evaluate the need for training to ensure that staff maintains current knowledge of multiple programs.

- Collaborate with the customers to ensure open communication, cooperation, and timely issue resolution.

- Address inadequate quality issues with the supervisory and management teams in relation to reviews and corrections of calls monitored.

- Monitor performance goals and objectives for the call center staff and complete daily and weekly reports.

- Provide leadership with updates on all issues regarding quality, training, policy, procedures, staff issues, and departmental performance levels.

- Monitor call center compliance with ISO standards as applicable.

- Implement necessary corrective actions to ensure consistent application of all laws, regulations, policies, and procedures pertinent to the Call Center.

- Monitor and evaluate performance, write performance appraisals, and provide corrective actions as needed.

- Responsible for identifying and resolving issues, problems, and concerns with employees.

- Recommend changes to policies and establish procedures and assist in the implementation of process improvements when necessary.

- Provide direction to staff when complaints are escalated to management level.

Minimum Requirements

- Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience.

- Three (3) years of people management experience.

- Residency in or near Frankfort, KY, or willingness to relocate to the area preferred.

- Must be willing and able to travel up to 25% of the time as business need dictates.

- Experience with a large-scale telephony system required.

- Experience managing a large-scale call center (at least 500 full time equivalents) required.

- Experience in call center operations is required.

- CRM experience required.

Home Office Requirements:

- Remote workers supporting contact center operations must have access to the internet via their internet service provider by purchasing or maintain a service that provides a minimum internet speed download requirement of 25 Mbps for a single user, download of 50 Mbps for shared internet connectivity, and 5 Mbps upload speed required; 10 Mbps preferred.

#LI-Remote #maxPriority

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

64,700.00

Maximum Salary

$

105,000.00

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Operations Manager

77007 Houston, Texas Amazon

Posted 4 days ago

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Job Description

Description
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
-Support, mentor, and motivate your salaried and hourly workforce
-Lead large-scope projects with site and regional impact
-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
-Manage safety, quality, productivity, and customer delivery promises
-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
-Stand/walk for up to 12 hours during shifts
-Work in an environment where the noise level varies and can be loud
-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
-Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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Operations Manager

77007 Houston, Texas CVS Health

Posted 11 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**The hours listed below are the required availability for this role. Please only apply if you can meet these schedule requirements.**
Shift Flexibility:
Monday: -
Tuesday: -
Wednesday: -
Thursday: -
Friday: -
Saturday: -
Sunday: -
Weekend Shift Frequency:
**Language**
**Pay Range**
The typical pay range for this role is:
$17.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/28/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Operations Manager

77489 Missouri City, Texas CVS Health

Posted 12 days ago

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**The hours listed below are the required availability for this role. Please only apply if you can meet these schedule requirements.**
Shift Flexibility:
Monday: -
Tuesday: -
Wednesday: -
Thursday: -
Friday: -
Saturday: -
Sunday: -
Weekend Shift Frequency:
**Language**
**Pay Range**
The typical pay range for this role is:
$17.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/28/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Operations Manager

77007 Houston, Texas Tutor Perini

Posted 17 days ago

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Job Description

Fisk Electric, a Tutor Perini Company, is seeking an **Operations Manager** for our office in **Houston, TX**
**About Fisk Electric**
**_If it's electric, Fisk Electric Company has it covered._**
Since 1913, Fisk has been one of the nation's leading providers for the design, installation and maintenance of electrical systems, structured cabling applications, integrated electronic security systems, and building technology solutions. During our storied history, we have gained experience on virtually every building type or unusual site condition in every region of the United States as well as the Middle East, Spain, the Virgin Islands, and the Caribbean.
From coast to coast, notable projects include The Purple Line (D Line) Extensions in Los Angeles, SR 99 Viaduct replacement tunnel in Seattle, MGM Grand and City Center projects in Las Vegas, Third Street Light Rail in San Francisco, Minute Maid Park in Houston and multiple airport expansions and data center projects.
At Fisk Electric, you will have the opportunity to work on a variety of large, high-profile, projects that impact your community.
**Extraordinary Projects Need Exceptional Talent**
**Description:**
The Operations Manager is responsible for the successful management, direction, and profitability of the construction business unit. You will have the opportunity to manage the direction of the present and the future growth patterns of the construction group by developing diversified areas for successful profitable growth. This position will perform all essential functions and responsibilities in accordance with the company's values and beliefs and in alignment with Fisk Electric Company's (FEC) policies, to include responsibility for the construction planning, marketing, staffing, controlling, organizing, and motivating of personnel.
As the **Operations Manager** at Fisk Electric, reporting to the VP of Operations, you will have the opportunity to:
+ Build the region internally through training, educating, and developing associates.
+ Support the corporate strategic plan and integrating it into the construction business plans.
+ Design and implement the regional business plan and provide specific and consistent direction to business unit leaders.
+ Establish and promote contacts with potential owners and past clients to obtain work.
+ Pursue new areas of construction which the company is capable of performing.
+ Prevent and resolve claims, disputes and contingent liabilities.
+ Review and edit of all contractually required notice letters to Owners and GC's.
+ Oversee hiring and termination of Operations personnel in accordance with applicable policies and Federal laws.
+ Develop short-term goals such as the yearly budget, mix of work to be accomplished, personnel and overhead requirements, capital expenditures, and profit objectives.
+ Ensure that key personnel are well informed concerning the short and long-range goals of the corporation and are cognizant of their required contribution to these goals.
+ Ensure that the day-to-day activities, goals, and problems of the organization are communicated to the Business Unit President.
+ Review and document the progress and development of all personnel by participating in the personnel evaluation program.
+ Visit construction projects and regional offices on a regular, planned basis. (Both Scheduled and Unscheduled)
+ Conduct personal meetings with the Business Unit Leaders and the Vice President of Estimating to monitor status of costs, schedule, and profit improvement over original project objectives.
+ Ensure that all project control meetings, especially pre-job and post-job sessions, are conducted consistently for each major project, and are thoroughly documented
**Requirements:**
+ High School Diploma/GED required. Bachelor degree in Engineering, Construction Management is preferred.
+ 10+ years of experience working in the Electrical Subcontractor sector in a management role.
+ Full knowledge of all aspects of the construction industry
+ Excellent communication, interpersonal, leadership and organizational skills
+ Driver's License and clean driving record
+ Willingness to complete extensive background check and drug screening
**_Fisk Electric builds extraordinary projects and we need exceptional talent. Join us and together we will build the future_**
**Equal Opportunity Employer**
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Operations Manager

77536 Deer Park, Texas Clean Harbors

Posted 15 days ago

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Job Description

Permanent
HPC-Industrial, powered by Clean Harbors in Oklahoma is looking for an Operations Manager to join their safety conscious LDAR Team ! This lead member will plan, lead, organize and coordinate all duties associated with daily LDAR Area operations to include but not limited to improving operational efficiencies through effective utilization of equipment and scheduling of personnel. Interact with Sales Team and other support staff as well as Customer Contractor Manager to ensure customer expectations are met and/or exceeded.

Why work for HPC-Industrial?

  • Health and Safety is our #1 priority, and we live it 3-6-5!
  • Competitive hourly wages
  • Paid travel is provided! Mileage and per diem is available;
  • Comprehensive health benefits coverage after 30 days of full-time employment
  • Group 401K with company matching component
  • Opportunities for growth and development for all the stages of your career
  • Generous paid time off, company paid training, and tuition reimbursement
  • Positive and safe work environments

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Theater Operations Manager

77246 Houston, Texas St. Francis Episcopal

Posted today

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Job Description

Under the direction of the Director of Fine Arts, the Theater Operations Manager will work collaboratively with the Fine Arts team to plan, oversee and produce all shows and events in the art department at St. Francis; analyze and determine any technical labor and contract with over hire; and organize productions, campus events, rentals, inventory, and community events pertaining to the Fine Arts department. The Theater Operations Manager is responsible for working alongside the Technical Director in the design and build of theatrical scenic elements, lighting, sound and microphone systems, projection, costumes, paint, and video. The Theater Operations Manager will serve with the technical director and teach courses in theatre and other fields of expertise as needed. The Theater Operations Manager will also train, support, encourage, and mentor an inclusive and passionate faculty and student body from diverse backgrounds and levels of experience. Available nights and weekends, as necessary.

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Food Operations Manager

77246 Houston, Texas Aerotek

Posted today

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Job Description

Job Title: Operations ManagerJob DescriptionThe Operations Manager is responsible for overseeing the performance of the assigned division, focusing on quality management, safety and training programs, productivity enhancements, and on-time performance. This role involves analyzing and improving organizational processes to enhance quality, productivity, and efficiency. The Operations Manager plays a critical role in maintaining competitive quality in food and service, as well as financial performance.ResponsibilitiesOversee quality management, safety, and training programs, productivity enhancements, and on-time performance.Analyze and improve organizational processes to enhance quality, productivity, and efficiency.Promote a company culture that encourages morale and performance.Assist HR with recruiting, including job descriptions, interviews, and training.Manage timely data collection to update operations metrics to achieve productivity targets.Lead, motivate, and support a large team within a time-sensitive and demanding environment.Develop and implement career development plans for direct reports.Partner with cross-functional support teams to improve proprietary tools and systems.Ensure general building upkeep and maintenance.Develop and maintain a vehicle preventative maintenance program.Essential SkillsProven experience in operations management and supervision.Ability to read and interpret budgets, KPIs, and other financial data.Proficiency in MS Office applications, especially Excel.Excellent integrator and communicator skills.Eligibility for US Airport Badges (must pass a 10-year Federal check).Additional Skills & QualificationsKnowledge of the food industry is a big plus.Fluent in English; bilingual Spanish-speaking ability is a big plus.Strong analytical skills and proactive problem-solving mentality.Good knowledge of food safety and OSHA standards.Meticulous time management with attention to detail.Experience with Paylocity is advantageous.Why Work Here?Join a top-growing company in Houston and the US, with ambitious growth plans for employee expansion. Experience a dynamic and supportive work culture that fosters career development and teamwork.Work EnvironmentThe role involves working in a cold room environment with physical work as needed. Employees are expected to adhere to safety standards and maintain high levels of productivity in a demanding and time-sensitive environment.Job Type & LocationThis is a Permanent position based out of Houston, Texas.Pay and BenefitsThe pay range for this position is $8000.00 - $95000.00/yr.Company Core Values:You must be willing to embrace our Company Core Values in the way you dedicate yourself to work:CATCHCustomer ServiceAccountabilityTeamworkCompetitivenessHonestyWorkplace TypeThis is a fully onsite position in Houston,TX.Application DeadlineThis position is anticipated to close on Aug 22, 2025.About Aerotek:We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow. Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Operations Manager -(Housekeeping)

77246 Houston, Texas Texas Children's Hospital

Posted 5 days ago

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Job Description

Job Description

We are searching for a Manager of Operations -- someone who works well in a fast-paced setting. In this position, you will provide leadership and support to the various teams responsible for the departmental operations, support services, maintenance, and cleaning of the facilities. This role provides a safe comfortable environment for patients, staff, and visitors through effective resource management, maintenance programs and processes that support quality patient care, education, and research.

Think you've got what it takes?

Required Qualifications:
  • High school diploma or GED required
  • 4 years' experience in a facilities, healthcare, or business management field required
Preferred:
  • Bachelor's degree with supervisory experience in a healthcare facility or business management experience preferred
  • Certified Healthcare Facility Manager certification preferred
  • Certified Healthcare Environmental Services Professional certification preferred
  • 4 years supervisory experience in a facilities, healthcare, business management, or other related capacity preferred
  • A bachelor's degree may substitute for four years of the required experience
Responsibilities:
  • Plans, implements, and manages the technical, administrative and financial aspects of assigned building, plant, and/or functional areas of the Facilities Operations department
  • Ensures equipment is maintained and services are performed in accordance with the standards established by the Department, Hospital, federal, state and local agencies
  • Ensures all required inspections and certifications by Authorities Having Jurisdiction (AHJ)
  • Demonstrates ownership and accountability for responsibilities, customer service and professional behavior through personal work ethic, teamwork and effective communication skills


About Us

Since 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.

Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.

To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.

Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
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Mechanical Operations Manager

77007 Houston, Texas DriveTime

Posted 1 day ago

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Job Description

**What's Under the Hood**
DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.
You can find DriveTime's tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you're located, if you've got DRIVE and you're looking to make an impact, we'd love for you to make a difference with us!
**That's Nice, But What's the Job?**
**Responsibilities of the Job (Or Better Known as, Your Next Destination)**
In short, the Reconditioning Center Operations Manager is responsible for assisting in the management of all aspects of the Reconditioning Center; including bottom line management, workflow, performance management, and quality assurance resolution. The Operations Manager must be able to meet goals and make sure that all vehicles purchased at auction meet our standards and are able to come with the 3 year/36,000 mile warranty we supply our customers before they are sent to our retail stores for final sale.
In long, the Reconditioning Center Operations Manager is responsible for:
+ Ensure the dealerships are constantly supplied with a sufficient variety of high quality vehicles to meet their sales demand.
+ Achieve bottom line management objectives through the effective management of the Reconditioning Center team, operating expenses, efficiency, quality, and productivity.
+ Work with regional management and buyer team to establish supply chain goals.
+ Complete recruiting, screening, and hiring of the Reconditioning Center team members using methods designed to reduce turnover and improve performance.
+ Hold regularly scheduled meetings with all Reconditioning Center staff.
+ Ensure Team Leads are effectively training and developing their direct reports.
+ Evaluate Reconditioning Center team performance and give feedback constantly, regularly, and in a timely manner based on both observations of performance, behavior, and a review of performance statistics.
+ Assist in the completion and conduct of performance evaluations.
**Knowledge, Skills and Abilities (The Good Stuff)**
+ **Master of managing.** Effectively manage and work with all levels of employees and customers.
+ **Takes a hold of the wheel.** You'll need to take the initiative and be comfortable doing so.
+ **Quality decision maker.** Good decisions are made based on knowledge. We'll need you to gather all the facts and take them all into consideration when making decisions.
+ **Top of the "Line" communicator.** Ability to talk and write with confidence, charisma and competence for a wide variety of audiences including management.
+ **Listeners.Not Hearers** Seek to understand, do not hear to reply.
+ **A mind for the details.** Okay we know "detail-oriented" is on about every job description - but we really mean it!
+ **Plays well with others.** You will be working in a high-functioning team environment. We work together in order to win together.
**Requirements (a.k.a. What You Need to Get the Job Done)**
+ High School Diploma or equivalent, college degree in business or vocational/technical school.
+ Any equivalent combination of experience, training, and/or education which fulfills the requirements of the position will be considered.
+ 4+ years managing a minimum of 15 employees or more.
+ Must demonstrate the ability to effectively manage and work with all levels of employees and customers, and work in conjunction with various corporate groups to achieve corporate and ground goals.
+ Valid driver's license, good driving record.
**Nice to Haves.**
+ 5-7 years total automotive repair experience.
+ Supply chain management.
Must be able to communicate in English to ensure effective performance of the position in a safety-sensitive/technical environment.
**So What About the Perks? Perks matter**
+ **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.
+ **But Wait, There's More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.
+ **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.
+ **Tuition Reimbursement.** We're as passionate about your professional development as you are. With that, we'll put our money where our mouth is.
+ **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!
+ **Gratitude is Green.** We offer competitive pay across the organization, because, well. money matters!
+ **No Customers.** No worries. Just do what you love. Repair cars.
+ **Consistent Work Schedule.** We are strong believers in work/life balance. We're closed on Sundays to give our employees valued time with family and friends.
+ **No Weekends, No Problems.** Take it easy on the weekends (the only exception is during our peak season when business is booming).
+ **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too.vacation time is available - the more you work, the more you earn!
**Anything Else? Absolutely.**
DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we'll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don't forget Phoenix Business Journal Healthiest Employers (okay, we'll stop there)!
Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.
And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
This is a safety sensitive position.
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Food Operations Manager

77007 Houston, Texas Aerotek

Posted 1 day ago

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Job Description

**Job Title: Operations Manager**
**Job Description**
The Operations Manager is responsible for overseeing the performance of the assigned division, focusing on quality management, safety and training programs, productivity enhancements, and on-time performance. This role involves analyzing and improving organizational processes to enhance quality, productivity, and efficiency. The Operations Manager plays a critical role in maintaining competitive quality in food and service, as well as financial performance.
**Responsibilities**
+ Oversee quality management, safety, and training programs, productivity enhancements, and on-time performance.
+ Analyze and improve organizational processes to enhance quality, productivity, and efficiency.
+ Promote a company culture that encourages morale and performance.
+ Assist HR with recruiting, including job descriptions, interviews, and training.
+ Manage timely data collection to update operations metrics to achieve productivity targets.
+ Lead, motivate, and support a large team within a time-sensitive and demanding environment.
+ Develop and implement career development plans for direct reports.
+ Partner with cross-functional support teams to improve proprietary tools and systems.
+ Ensure general building upkeep and maintenance.
+ Develop and maintain a vehicle preventative maintenance program.
**Essential Skills**
+ Proven experience in operations management and supervision.
+ Ability to read and interpret budgets, KPIs, and other financial data.
+ Proficiency in MS Office applications, especially Excel.
+ Excellent integrator and communicator skills.
+ Eligibility for US Airport Badges (must pass a 10-year Federal check).
**Additional Skills & Qualifications**
+ Knowledge of the food industry is a big plus.
+ Fluent in English; bilingual Spanish-speaking ability is a big plus.
+ Strong analytical skills and proactive problem-solving mentality.
+ Good knowledge of food safety and OSHA standards.
+ Meticulous time management with attention to detail.
+ Experience with Paylocity is advantageous.
**Why Work Here?**
Join a top-growing company in Houston and the US, with ambitious growth plans for employee expansion. Experience a dynamic and supportive work culture that fosters career development and teamwork.
**Work Environment**
The role involves working in a cold room environment with physical work as needed. Employees are expected to adhere to safety standards and maintain high levels of productivity in a demanding and time-sensitive environment.
**Job Type & Location**
This is a Permanent position based out of Houston, Texas.
**Pay and Benefits**
The pay range for this position is $8000.00 - $95000.00/yr.
Company Core Values:
You must be willing to embrace our Company Core Values in the way you dedicate yourself to work:
CATCH
Customer Service
Accountability
Teamwork
Competitiveness
Honesty
**Workplace Type**
This is a fully onsite position in Houston,TX.
**Application Deadline**
This position is anticipated to close on Aug 22, 2025.
**About Aerotek:**
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry - from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies' construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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