294 Operations Manager jobs in Rolling Meadows

**_Great company. Great people. Great opportunities._**
If you would like the chance to make your mark with the world's largest equipment rental provider, **come build your future with United Rentals!**
As Operations Manager at United Rentals, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will ensure safety, world-class customer service and standard process compliance to ensure effective and efficient operations.
**What you'll do:**
+ Support Branch Manager in implementing actions to achieve financial objectives
+ Assist the Branch Manager in ensuring compliance with all company policies
+ Oversee sales efforts and business initiatives
+ Responsible for performance management of direct staff including Inside Sales Reps, Drivers, and other staff as applicable
+ Motivate, coach and train personnel
+ Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
+ Other duties assigned as needed
**Requirements:**
+ High School diploma; Bachelor's degree preferred
+ 3+ years of sales and operational experience
+ Basic knowledge of the construction rental equipment industry or related
+ Strong motivational and leadership skills
+ Superior customer service, teamwork and verbal/written communication skills
+ Proficient in Microsoft Office (particularly Excel)
+ Valid driver's license with an acceptable record
This position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.
**_Why join us?_**
We don't just "talk the talk!" We're an award-winning company (recently named a Glassdoor Best Place to Work in 2023) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:
+ Paid Parental Leave
+ United Compassion Fund ( Employee Discount Program
+ Career Development & Promotional Opportunities
+ Additional Vacation Buy Up Program (US Only)
+ Early Wage Access through Payactiv (US Hourly Only)
+ Paid Sick Leave
+ An inclusive and welcoming culture ( more about our full US benefit offerings ( here.
United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email for assistance.
At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service-leadership, discipline, integrity, and teamwork-are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.
**_United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability._**
Compensation Range:
$74,750.00 - $112,125.00

**Additional Information** Bonus Eligible
**Job Number** 25098988
**Job Category** Rooms & Guest Services Operations
**Location** Residence Inn Chicago Downtown Magnificent Mile, 101 East Erie Street, Chicago, Illinois, United States, 60611VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
+ Bonus Eligible
Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Operations Team**
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
- Assists in ensuring that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
**Supporting Property Operations Function(s)**
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
**Managing and Monitoring Activities that Affect the Guest Experience**
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.
**Assisting in Managing Profitability**
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Understands financial statements, sales and activity reports, and other performance data.
**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
The hourly pay range for this position is $26.92 to $35.58. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.

**Job Description:**
**Illinois Tool Works (ITW)** is a Fortune 200 global industrial company that produces highly engineered, specialized products and solutions. With over 18,000 patents and operations in more than 50 countries, ITW's decentralized, entrepreneurial culture empowers its 45,000+ employees to innovate and create value for customers across a wide range of industries, including automotive, food equipment, construction, electronics, and packaging. Our unique business model and long-term strategic focus drive consistent growth and profitability.
**At Electronic Component Solutions (ECS)** , a Business Unit of ITW, we are a global leader in developing high-performance materials and components that protect and power the world's most advanced electronics. Our solutions are trusted across industries from automotive to industrial electronics where precision, safety, and reliability are non-negotiable.
As we expand into a new, state-of-the-art manufacturing facility, we are seeking a forward-thinking and experienced Operations Manager to lead our production operations and help shape the future of ITW ECS.
**About the Role**
The Operations Manager will be a key leader in launching and managing operations at our new facility. This hands-on role is responsible for overseeing manufacturing, engineering, production scheduling, quality, safety, and continuous improvement across a 3-shift, 5-day-a-week operation. You'll build and lead a high-performing team, implement lean manufacturing practices, and drive operational excellence in a fast-paced, innovation-driven environment.
**Key Responsibilities**
+ Recruit, train, and retain a skilled team including Plant Engineering, Maintenance, QA, Process Technicians, and Operators.
+ Oversee all aspects of manufacturing operations including extrusion, tool build and qualification, material inventory, and production scheduling.
+ Lead continuous improvement initiatives using lean manufacturing tools such as 5S, Kanban, 80/20, and visual line-side metrics.
+ Ensure compliance with quality standards (IATF16949), serve as Quality Management Representative, and lead the ISO and Safety Councils.
+ Develop systems for efficient scheduling, changeover, and raw material utilization.
+ Collaborate with global ECS teams to adopt best practices from international operations.
+ Manage manufacturing costs, raw material procurement, and factory consumables.
+ Contribute to long-range and annual planning to ensure the facility is capitalized, trained, and aligned with business goals.
+ Serve as a key interface with customers, suppliers, and internal stakeholders to ensure product quality and customer satisfaction.
**First 12 Months Expectations**
+ Successfully launch operations in the new facility with full staffing and training.
+ Establish a robust safety culture and lead the ITW ECS Safety Council.
+ Implement a responsive production scheduling system to meet dynamic customer demand.
+ Achieve measurable improvements in changeover time, material handling, and scrap reuse.
+ Contribute to capital planning and KPI development for shop floor and customer-facing metrics.
**Qualifications**
+ Bachelor's degree required; advanced degree preferred.
+ Minimum 5 years of experience in extruded sheet/film manufacturing.
+ Proven leadership in operations, quality systems, and lean manufacturing.
+ Strong communication, problem-solving, and project management skills.
+ Ability to manage multiple priorities in a fast-paced, startup-like environment.
**Why ITW ECS?**
+ Be part of a global, innovative company with a strong commitment to operational excellence.
+ Lead a high-impact role in a brand-new facility with cutting-edge technology.
+ Collaborate with a passionate team dedicated to quality, safety, and continuous improvement.
+ Enjoy the stability and growth opportunities of a Fortune 200 company.
**Ready to lead the next generation of electronic component manufacturing?**
Apply now and help shape the future at ITW ECS.
**Compensation Information:**
$110k-$140k
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._

Operations Manager
Requisition ID: 10226
Location:
Chicago, IL, US, 60624
Department: Manufacturing & Operations
Travel: Up to 25%
**If you are a GPI employee, please click the Employee Login before applying. ( Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.**
**With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.**
**If this sounds like something you would like to be a part of, we'd love to hear from you.**
**A World of Difference. Made Possible.**
Job Functions
Summary: Under the direction and guidance of the Plant Manager, the Operation's Manager will direct and manage the daily plant operation ensuring leadership.
+ Use Lean Daily Management to improve operational effectiveness in the areas of safety, quality, productivity, and culture
+ Using Lean manufacturing concepts streamline processes and procedures
+ Coordinate with internal department to ensure proper specifications and efficient scheduling of all orders so customer needs are met
+ Responsible for planning and directing supervision, indirect labor control and training of department managers and supervisors
+ Ensure that customer specifications are consistently met or exceeded
+ Identify and implement plant cost reduction initiatives
+ Develop and implement a comprehensive plan to develop employees
+ Drives and initiates progressive performance deficiencies? Utilizes PIP (Performance Improvement Plan) when applicable.
+ Drives the plant and culture in employee engagement.
+ Create meaningful plans to increase the skills of department managers and supervisors, including plant union staff.
+ Facilitate and drive division lean initiatives and manufacturing processes, providing regular communication? Ensures NWT and NMT meetings are conducted and participates in the overall plant communication process.
+ Recognizes and initiate employee recognition.
+ Manages the continuous progression of the plant culture and action plans supporting the daily operating plan and initiatives.
+ Shares an obligation to protect and strengthen Graphic Packaging International's good reputation in our relationships with customers, employees, suppliers, competitors, investors, and governmental agencies, and to act consistently with our core values: Integrity, Respect, Accountability, Relationships, and Teamwork
+ Examines processes for improvement, procedures, workflow, and overall labor to improve quality control and overall operations of the plant.
+ Participate in SQF Root Cause and Corrective Actions (from customer complaints, SQF audits, validation, and verification activities) as required.
+ Follow all procedures related to producing Safe Quality Foods (SQF).
+ Report any potentially unsafe SQF conditions or customer complaints to a person of authority to record and/or correct the situation.
+ Performs all other duties as assigned
Job Requirements
+ Bachelor's Degree in Business or related field; MBA preferred
+ Previousmanagement experience in a manufacturing?industryrequired
+ Previousexperience in folding carton or sheet fed facility?preferred
+ Strong computer skills
+ Knowledge of Microsoft Office, Word, Excel, PowerPoint
+ SAP knowledge preferred
+ Ability to work with a diverse set of personalities
+ Excellent attention to detail and time management skills
+ Ability to prioritizework flow
+ Flexibility in approach and willingness to adapt when necessary.
+ Proactive and action-oriented personality; comfort within afast pacedenvironment anda strong senseof urgency.
+ Ability and experience working productively and proactively both independently and as part of a team?
+ Strong interpersonal skills, proven problem-solving skills; solution focused
**Pay Range:** **$132,900.00** - **$177,200.00**
**GPI's Benefit Program**
+ **Competitive Pay**
+ **401(k) w/employer matching**
+ **Health & Welfare Benefits**
+ **Medical, dental, vision, and prescription drug coverage**
+ **Short and Long-Term Disability**
+ **Life Insurance**
+ **Accidental Death & Dismemberment (AD&D) Insurance**
+ **Flexible Spending and Health Savings Accounts**
+ **Various Voluntary benefits**
+ **Adoption Assistance Program**
+ **Employee Discount Programs**
+ **Employee Assistance Program**
+ **Tuition Assistance Program**
+ **Paid Time Off + 11 paid company holidays each year**
**Applicants will be accepted on an ongoing basis and there is no deadline.**
**This role is incentive plan eligible. Additional information will be shared during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, knowledge, skills, past experience, job duties, geography, and business need, among other things.**
**Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law.Click here to view the Poster, EEO is the Law. ( Major Market:** Chicago

Operations Manager
Requisition ID: 9997
Location:
Elk Grove Village, IL, US, 60007
Department: Manufacturing & Operations
Travel: Up to 25%
**If you are a GPI employee, please click the Employee Login before applying. ( Graphic Packaging International, we produce the paper cup that held your coffee this morning, the basket that transported those bottles of craft beer you enjoyed last weekend, and the microwave tray that heated your gourmet meal last night. We're one of the largest manufacturers of paperboard and paper-based packaging for some of the world's most recognized brands of food, beverage, foodservice, household, personal care and pet products. Headquartered in Atlanta, Georgia, we are collaborative, diverse, innovative individuals who create inspired packaging while giving back to our communities.**
**With over 25,000 employees working in more than 130 locations worldwide, we strive to be environmentally responsible in our industry and in the communities where we operate. We are committed to workplace diversity and offer compensation and benefits programs that are among the industry's best to reward the talented people who make our company successful.**
**If this sounds like something you would like to be a part of, we'd love to hear from you.**
**A World of Difference. Made Possible.**
**MISSION / SUMMARY:**
The Operations Manager oversees manufacturing processes, coordinates and supervises production supervisors and personnel to meet/exceed the company's key performance indicators (Safety, Quality, and Productivity). This includes managing optimal production equipment to produce a product that meets or exceeds our customer's expectations. This includes, but not limited to safety, equipment, production and quality, continuous improvement, development and management of its human resources and any other duties as assigned. They understand and align business operations & manufacturing as he/she executes their role to exceed customer expectations and align with GPI business, cultural, financial and operational objectives.
**JOB FUNCTIONS:** _Job functions include but are not limited to the following._
+ Establish manufacturing quality standards, methods, facilities, policies and procedures by studying product requirements; obtaining engineering consultation and determining equipment and facility budget.
+ Organize the plant's production function by assigning responsibilities; delegating tasks, and the training and development of employees.
+ Facilitate production by coordinating requirements with sales, quality, and customer service.
+ Complete production plan by establishing priorities, scheduling activities and monitoring progress; revising schedules, and resolving problems.
+ Maintain staff performance expectations by coaching, counseling and disciplining employees; planning, monitoring, and appraising job results.
+ Achieve financial objectives by preparing manufacturing and maintenance scheduling expenditures; analyzing variances; initiate corrective actions.
+ Incorporate and foster continuous improvement by developing metrics with plant employees to determine the root cause of non-conformity with formulations or production planning; identify corrective measures to reduce waste (time and materials) in the plant; recommend preventative maintenance requirements to guarantee safe and efficient operation of equipment.
+ Spearhead cost reduction initiatives.
+ Lead the plant in safety initiatives and deployment of HSE policies and practices.
+ Understand and comply with GPI Policies, Safety, Core Values, Continuous Improvement, Employee Training, etc.
+ Responsible for the development, implementation, review, maintenance, communications of SQF 2000 policies, as designated by the SQF practitioner.
+ Participate in the annual plant review of Safe Quality Foods (SQF) system, internal audit/schedule.
+ Coordination of SQF type Root Cause / Corrective Actions activities.
+ Validation and verification of SQF controls with determined frequency/schedule.
+ This position has full responsibility for the development and maintenance of SQF related documents and records as designated by the SQF practitioner.
+ Other duties as assigned.
**BACKGROUND / EXPERIENCE:**
+ Minimum 7 years of experience in a manufacturing setting and experience, preferably in the folding carton industry.
+ Experience working with high volume printing and converting equipment.
**EDUCATION / KNOWLEDGE:**
+ Bachelor's degree from an accredited four-year College or University; Mechanical, Engineering or manufacturing discipline preferred.
+ Knowledge of Lean Manufacturing principles, successful track record in cost savings initiatives (Safety, Waste, Continuous Improvement)
+ Trained or knowledge of SQF prerequisites including GMP, Food Defense, etc.
**SKILLS:**
+ Computer skills in Excel, PowerPoint, Access, Word and ability to grasp the technical knowledge of all equipment.
+ Knowledge in Six Sigma and Lean Manufacturing principles.
+ Ability to foster teamwork, accept feedback and create a safe & viable work environment.
**SCHEDULE DEMANDS:**
+ General schedule is M-F assignment; however, employee must be willing to work alternate schedules occasionally; that may include early mornings, nights, and/or weekends and be punctual while doing so.
+ Occasional overnight travel to include flying, driving, riding or by rail.
**PHYSICAL DEMANDS:**
+ Sitting or standing for extended periods of time up to 8-hours.
+ Occasional Lifting up to 20 lbs.
+ Reading computer screen or other electronic devices.
+ Use of various office hand and electrical tools or equipment.
GPI's Benefit Program
+ Competitive Pay
+ 401(k) w/employer matching
+ Health & Welfare Benefits
+ Medical, dental, vision, and prescription drug coverage
+ Short and Long-Term Disability
+ Life Insurance
+ Accidental Death & Dismemberment (AD&D) Insurance
+ Flexible Spending and Health Savings Accounts
+ Various Voluntary benefits
+ Adoption Assistance Program
+ Employee Discount Programs
+ Employee Assistance Program
+ Tuition Assistance Program
+ Paid Time Off + 11 paid company holidays each year
Applicants will be accepted on an ongoing basis and there is no deadline.
**Pay Range:** **$129,690.00** **-** **$172,920.00**
**GPI's Benefit Program**
+ **Competitive Pay**
+ **401(k) w/employer matching**
+ **Health & Welfare Benefits**
+ **Medical, dental, vision, and prescription drug coverage**
+ **Short and Long-Term Disability**
+ **Life Insurance**
+ **Accidental Death & Dismemberment (AD&D) Insurance**
+ **Flexible Spending and Health Savings Accounts**
+ **Various Voluntary benefits**
+ **Adoption Assistance Program**
+ **Employee Discount Programs**
+ **Employee Assistance Program**
+ **Tuition Assistance Program**
+ **Paid Time Off + 11 paid company holidays each year**
**Applicants will be accepted on an ongoing basis and there is no deadline.**
**This role is incentive plan eligible. Additional information will be shared during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, knowledge, skills, past experience, job duties, geography, and business need, among other things.**
**Graphic Packaging is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law.Click here to view the Poster, EEO is the Law. ( Major Market:** Chicago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
30
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.70 - $31.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/08/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Description
External job description
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Key job responsibilities
Key Responsibilities and Job Elements:
-Support, mentor, and motivate your salaried and hourly workforce
-Lead large-scope projects with site and regional impact
-Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
-Manage safety, quality, productivity, and customer delivery promises
-Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
-Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
-Stand/walk for up to 12 hours during shifts
-Work in an environment where the noise level varies and can be loud
-Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
-Continuously climb and descend stairs (applies to sites with stairs)
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with millions of customers in over 190 countries. Many of these customers seek help from AWS Professional Services in their journey to a cloud-based IT operating model. At AWS Professional Services (ProServe), we are building a professional services team to work on customer engagements around the world, and to help our partners develop technical expertise and capacity supporting these customers.
AWS ProServe is seeking a Business Operations Manager to work with the AWS ProServe Leadership to continuously evolve delivery health, analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. This will include working with senior leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives. The Business Advisory Manager will act as a trusted advisor to North America Professional Services Leadership. This role balances strategic and operational activities.
Key job responsibilities
- Opportunity Pipeline Management: work with sales and Professional Services teams to coordinate monthly pipeline and deal quality reviews to ensure execution across the team in the sales cycle.
- Delivery Health Management: work with delivery and Professional Services teams to lead weekly inspection on all aspects of active project delivery, ensuring that the teams are achieving the outcomes for the engagement.
- Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, including process automation/elimination.
- Work with internal stakeholders including Sales, Delivery, Finance, and Global Business Operations teams to collect business requirements and ensure all methodologies, policies, and procedures are communicated and maintained.
- Provide leadership in P&L and cost analysis and improvement across the ProServe Team.
- Provide strategic guidance to Business Leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.
- Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics. Manage dashboards, regional reports and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.
- Lead and review the end-to-end execution of annual planning process which includes, bookings, revenue, headcount and goal planning.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 5+ years of experience in the areas of finance, business management and/or sales operations in mid-to-large scale global sales organization, or an equivalent combination of education and experience
- Strong analytical capabilities and data-driven decision-making skills
Preferred Qualifications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience conducting analysis of complex data and translating results into actionable deliverables
- Experience presenting to executive and senior leadership
- Experience in cloud technology business
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.