27 Operations Manager jobs in Toledo
Pharmacy Operations Manager
43620 Toledo, Ohio
Walgreens
Posted 1 day ago
Job Viewed
Job Description
**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1641433BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 4580 MONROE ST,TOLEDO,OH,43613-04738-06168-S
**Full District Office Address:** 4580 MONROE ST,TOLEDO,OH,43613-04738-06168-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 06168-TOLEDO OH
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** 1641433BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 4580 MONROE ST,TOLEDO,OH,43613-04738-06168-S
**Full District Office Address:** 4580 MONROE ST,TOLEDO,OH,43613-04738-06168-S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 06168-TOLEDO OH
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0
Critical Operations Manager
43403 Bowling Green, Ohio
Meta
Posted 10 days ago
Job Viewed
Job Description
**Summary:** Meta is seeking a Critical Operations Manager to join our Data Center Operations team. Our data centers serve as the foundation upon which our software operates to meet the demands of our customers. The Critical Operations Manager (COM) is responsible for the safe and effective operations, maintenance, and modernization of a ~30-70 MW data center. This person must be familiar with equipment utilized in critical environments, maintain a focus on continuous improvement as well as operational rigor, and enjoy managing a team. **Required Skills:** Critical Operations Manager Responsibilities: 1. Develop and execute tactical and strategic plans to safely and effectively operate, maintain, and modernize physical infrastructure 2. Manage a team of Lead Building Engineers, Critical Facility Engineers, and Facility Project Manager through effective leadership, coaching, and performance management 3. Review and approve procedures based on internal standards and industry best practices 4. Investigate incidents, conduct root cause analysis, and implement corrective actions to improve operations 5. Collaborate with peer Critical Operations Managers to ensure consistency in strategy, approach, and delivery of critical operations 6. Maintain partnerships with technical and support teams to achieve maximum uptime and ensure seamless operations 7. Support the environmental, health and safety (EHS) program and ensure adherence to Meta Safety Policies and Procedures 8. Routinely inspect buildings, grounds, and critical equipment to identify potential issues and implement corrective actions 9. Ensure compliance with work management processes, including CMMS and EAM, and industry standards 10. Develop and maintain a comprehensive incident response program, including emergency operating procedures and business continuity plans 11. Support construction project execution (new & retrofit) in the data center, ensuring adherence to construction processes while supporting the critical operations environment 12. Occasional travel as required (<10%), with more travel possible during onboarding **Minimum Qualifications:** Minimum Qualifications: 13. 8+ years of experience in critical facilities operations 14. 3+ years of experience in team management 15. Proficient with maintenance management programs 16. Regularly walk on flat and uneven terrain 17. Work at varying heights and from ladders 18. Lift and/or move 45 pounds or more regularly 19. Use hands and fingers for various tasks, including reaching/pushing/pulling with hands/arms/shoulders, stooping, kneeling, crouching, and crawling **Preferred Qualifications:** Preferred Qualifications: 20. 7+ years experience in a data center or other critical environment 21. Trade Certification or state license in Mechanical (HVAC) 22. Equipment field service engineering experience **Public Compensation:** $133,000/year to $190,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at
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1
Sr. Operations Manager
43460 Rossford, Ohio
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- Bachelor's Degree or 2+ years Amazon experience.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with performance metrics, process improvement and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Preferred Qualifications
- Degree in Engineering, Operations or related field and MBA preferred
- Experience with a contingent workforce during peak seasons
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Our Sr. Operations Managers are responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- Bachelor's Degree or 2+ years Amazon experience.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with performance metrics, process improvement and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Preferred Qualifications
- Degree in Engineering, Operations or related field and MBA preferred
- Experience with a contingent workforce during peak seasons
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $121,500/year in our lowest geographic market up to $200,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
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2
Sr. Operations Manager
43460 Rossford, Ohio
Amazon
Posted 10 days ago
Job Viewed
Job Description
Description
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- Bachelor's Degree or 2+ years Amazon experience.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with performance metrics, process improvement and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Preferred Qualifications
- Degree in Engineering, Operations or related field and MBA preferred
- Experience with a contingent workforce during peak seasons
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our Sr. Operations Managers responsible for all budgetary, people development and operations objectives. The Sr. Operations Managers is responsible for all aspects of operation or functions at the site. Additional responsibilities include managing and leading a team of Operations and Area Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center.
Responsibilities:
- Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area and ultimately the FC to meet and exceed business plan.
- Responsible for the overall safety, quality and performance and customer experience of either Inbound or Outbound operations.
- Will set and clarify requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Ops Managers accountable for their performance and the performance of their departments.
- Leverages the Operations and Area Managers by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area.
- Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network.
- Works closely with support staff (HR, Finance, Facilities, Safety, IT and other Sr. Operations Managers) to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives.
Additional Job Elements:
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction /distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Basic Qualifications
- Bachelor's Degree or 2+ years Amazon experience.
- 7+ years direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment.
- Prior experience with performance metrics, process improvement and Lean techniques.
- Prior experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination.
Preferred Qualifications
- Degree in Engineering, Operations or related field and MBA preferred
- Experience with a contingent workforce during peak seasons
- Ability to handle changing priorities and use good judgment in stressful situations
- Interest in long-term career development through assignments in multiple FCs across the nation
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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3
Operations Manager - Mid - Shift
43460 Rossford, Ohio
Marriott
Posted 8 days ago
Job Viewed
Job Description
**Additional Information** Bonus Eligible, Mid-Shift 3-11
**Job Number** 25102899
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Toledo Rossford/Perrysburg, 9789 Clark Drive, Rossford, Ohio, United States, 43460VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
+ Bonus Eligible
Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Operations Team**
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
- Assists in ensuring that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
**Supporting Property Operations Function(s)**
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
**Managing and Monitoring Activities that Affect the Guest Experience**
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.
**Assisting in Managing Profitability**
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Understands financial statements, sales and activity reports, and other performance data.
**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
The hourly pay range for this position is $25.02 to $27.40. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
**Job Number** 25102899
**Job Category** Rooms & Guest Services Operations
**Location** Courtyard Toledo Rossford/Perrysburg, 9789 Clark Drive, Rossford, Ohio, United States, 43460VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**JOB SUMMARY**
+ Bonus Eligible
Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Operations Team**
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
- Assists in ensuring that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
**Supporting Property Operations Function(s)**
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
**Managing and Monitoring Activities that Affect the Guest Experience**
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.
**Assisting in Managing Profitability**
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Understands financial statements, sales and activity reports, and other performance data.
**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
The hourly pay range for this position is $25.02 to $27.40. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated?Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,? **begin** your purpose, **belong** to an amazing global? team, and **become** the best version of you.
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4
Enterprise Service Desk Operations Manager
43537 Maumee, Ohio
Frontline Managed Services
Posted 3 days ago
Job Viewed
Job Description
Welcome to Frontline Managed Services® - where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.
Join Our Team and Be a Catalyst for Change!
We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.
Job Summary:
The Service Desk Operations Manager is responsible for overseeing and optimizing service desk operations at our Maumee, OH location, which consists of 68 Service Desk employees. This individual will lead, plan, and direct the daily activities of the team to ensure consistent, high-quality support for our clients. Working collaboratively with service desk teams across other global sites, the Service Desk Operations Manager will focus on performance metrics, team development, and continuous improvement, playing a crucial role in delivering exceptional client service, driving operational efficiency, and supporting the company's strategic goals.
Duties/Responsibilities:
- Service Excellence and Performance Management : Oversee and continuously improve service desk operations by tracking and analyzing team performance against service level agreements (SLAs) and quality metrics to ensure outstanding client service.
- Team Development and Accountability : Lead, coach, and mentor service desk analysts, fostering a positive, high-performance culture focused on professional growth, accountability, and consistent quality service delivery.
- Budget and Resource Management : Maintain fiscal responsibility, managing site budgets, staffing allocations, and overtime to meet operational needs effectively while controlling costs.
- Innovation and Process Improvement : Drive process improvement and innovation within the service desk, implementing scalable solutions to enhance efficiency, effectiveness, and adaptability of operations.
- Client Liaison and Relationship Management : Serve as a key liaison between Client Account Managers and the Service Desk team, facilitating smooth communication, information sharing, and seamless implementation of new client accounts or procedures.
- Staff Planning and Workforce Management : Collaborate with Workforce Management and Human Resources to develop long- and mid-range staffing plans, including hiring forecasts, to ensure adequate resourcing based on business needs.
- Strategic Project Management : Lead and manage strategic initiatives within the service desk to achieve targeted outcomes, collaborating with cross-functional teams as necessary.
- Performance Reporting : Prepare and present regular performance reports to senior management, offering insights into service desk performance, key metrics, and areas for improvement.
- Employee Development and Performance Management : Develop and implement performance improvement plans, corrective actions, and career development opportunities to support team members in achieving their full potential.
- Cross-Site Collaboration : Work closely with other site managers to ensure consistent service quality, identify best practices, and promote unified service delivery standards across the organization.
- Facility Management : Oversee day-to-day management of office space, interfacing with the landlord on facility-related issues to maintain a functional and safe work environment.
- Additional Support and Responsibilities : Provide backup support to team members as needed, adapt to evolving responsibilities, and undertake additional duties as assigned to support overall company objectives.
- Commitment to Safety and Company Values : Ensure compliance with quality, safety, and company guidelines, fostering a safe, productive work environment that aligns with the company's values and culture.
Basic Qualifications
- 3+ years of experience in Service/Help Desk management, with a proven track record of meeting SLAs and delivering high-quality client service
- 5+ years of experience in a client-facing customer service role, with at least 2 years in a technology-related support environment
- Experience with Service Now or other IT Service Management (ITSM) tools, with the ability to quickly learn and adapt to new technologies
- Associate's degree in technology, information systems, or a related field preferred; relevant certifications such as HDI, ITIL, or CompTIA IT Fundamentals are a plus.
- Service Now experience helpful, but not required
- Strong written and verbal communication skills
- Strong communication and coaching skills
- Comfortable interfacing with clients regarding issues
- Organized and detail-oriented
- Excellent interpersonal skills and collaborative management style
- Creative problem solving
- Flexible schedule to meet business needs
It's not expected that any single candidate would have expertise across all these areas. If you believe you meet a majority and are excited to learn what you do not already know, Please Apply!
"We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."
View Now
5
Enterprise Service Desk Operations Manager
43537 Maumee, Ohio
Frontline Managed Services
Posted 1 day ago
Job Viewed
Job Description
Welcome to Frontline Managed Services® - where innovation, technology, and efficiency converge to redefine the landscape of IT, Financial, and Administrative Managed Services for legal and professional service firms. As pioneers in the industry, we are driven by a relentless commitment to excellence.
Join Our Team and Be a Catalyst for Change!
We don't just follow industry standards; we set them. Our dynamic environment thrives on pushing boundaries and embracing challenges. We are more than a workplace; we are a community of forward-thinkers dedicated to shaping the future.
Job Summary:
The Service Desk Operations Manager is responsible for overseeing and optimizing service desk operations at our Maumee, OH location, which consists of 68 Service Desk employees. This individual will lead, plan, and direct the daily activities of the team to ensure consistent, high-quality support for our clients. Working collaboratively with service desk teams across other global sites, the Service Desk Operations Manager will focus on performance metrics, team development, and continuous improvement, playing a crucial role in delivering exceptional client service, driving operational efficiency, and supporting the company's strategic goals.
Duties/Responsibilities:
- Service Excellence and Performance Management : Oversee and continuously improve service desk operations by tracking and analyzing team performance against service level agreements (SLAs) and quality metrics to ensure outstanding client service.
- Team Development and Accountability : Lead, coach, and mentor service desk analysts, fostering a positive, high-performance culture focused on professional growth, accountability, and consistent quality service delivery.
- Budget and Resource Management : Maintain fiscal responsibility, managing site budgets, staffing allocations, and overtime to meet operational needs effectively while controlling costs.
- Innovation and Process Improvement : Drive process improvement and innovation within the service desk, implementing scalable solutions to enhance efficiency, effectiveness, and adaptability of operations.
- Client Liaison and Relationship Management : Serve as a key liaison between Client Account Managers and the Service Desk team, facilitating smooth communication, information sharing, and seamless implementation of new client accounts or procedures.
- Staff Planning and Workforce Management : Collaborate with Workforce Management and Human Resources to develop long- and mid-range staffing plans, including hiring forecasts, to ensure adequate resourcing based on business needs.
- Strategic Project Management : Lead and manage strategic initiatives within the service desk to achieve targeted outcomes, collaborating with cross-functional teams as necessary.
- Performance Reporting : Prepare and present regular performance reports to senior management, offering insights into service desk performance, key metrics, and areas for improvement.
- Employee Development and Performance Management : Develop and implement performance improvement plans, corrective actions, and career development opportunities to support team members in achieving their full potential.
- Cross-Site Collaboration : Work closely with other site managers to ensure consistent service quality, identify best practices, and promote unified service delivery standards across the organization.
- Facility Management : Oversee day-to-day management of office space, interfacing with the landlord on facility-related issues to maintain a functional and safe work environment.
- Additional Support and Responsibilities : Provide backup support to team members as needed, adapt to evolving responsibilities, and undertake additional duties as assigned to support overall company objectives.
- Commitment to Safety and Company Values : Ensure compliance with quality, safety, and company guidelines, fostering a safe, productive work environment that aligns with the company's values and culture.
Basic Qualifications
- 3+ years of experience in Service/Help Desk management, with a proven track record of meeting SLAs and delivering high-quality client service
- 5+ years of experience in a client-facing customer service role, with at least 2 years in a technology-related support environment
- Experience with Service Now or other IT Service Management (ITSM) tools, with the ability to quickly learn and adapt to new technologies
- Associate's degree in technology, information systems, or a related field preferred; relevant certifications such as HDI, ITIL, or CompTIA IT Fundamentals are a plus.
- Service Now experience helpful, but not required
- Strong written and verbal communication skills
- Strong communication and coaching skills
- Comfortable interfacing with clients regarding issues
- Organized and detail-oriented
- Excellent interpersonal skills and collaborative management style
- Creative problem solving
- Flexible schedule to meet business needs
It's not expected that any single candidate would have expertise across all these areas. If you believe you meet a majority and are excited to learn what you do not already know, Please Apply!
"We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status."
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6
OPERATIONS ASSISTANT MANAGER
43620 Toledo, Ohio
Dollar Tree
Posted today
Job Viewed
Job Description
Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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7
OPERATIONS ASSISTANT MANAGER
43620 Toledo, Ohio
Dollar Tree
Posted 1 day ago
Job Viewed
Job Description
Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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8
OPERATIONS ASSISTANT MANAGER
43620 Toledo, Ohio
Dollar Tree
Posted 6 days ago
Job Viewed
Job Description
Store Dollar Tree
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
Work where you love to shop! Dollar Tree is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
Responsible for assisting with all operational tasks within the store as delegated and assigned by the Store Manager with main focus on the front-end and sales floor operations. Also assist with the hiring, training and development of store associates as delegated by the Store Manager
**Principal Duties and Responsibilities**
+ Assist with all store functions and day-to-day store activities as directed by the Store Manager
+ Able to perform all opening and closing procedures in the absence of the Store Manager
+ Assist the Store Manager in protecting and securing all company assets, including store cash
+ Adhere to all policies and procedures including safety guidelines
+ Maintain a professional and friendly environment with customers, subordinates and supervisors
+ Maintain all areas of the store, including the stockroom and sales floor, to company standards to include recovery
+ When the Store Manager is not on the premises, direct supervisory responsibility for all hourly Associates
+ Process all SSC Corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information
+ requests and any additional communications related to store activities as delegated by the Store Manager
+ Assist the Store Manager on the receipt and return of DSD merchandise.
+ Follow the VIP and DSD Policies and Procedures
+ Assist the Store Manager in ensuring proper staffing coverage on a daily basis
+ Assist the Store Manager in ensuring that the sales floor is sales effective on a daily basis
+ Assist in the management of cashiering activities to ensure all company cash handling practices & guidelines are followed at all times by all Associates
+ Promotional effectiveness of store-front fixtures and displays
+ Assist in the management of sales effectiveness of seasonal areas in the store
+ Coordinate appropriate signage utilized in the store
+ Assist with the receipt and return of DSD merchandise
+ Process damaged merchandise on a daily basis
+ Assist Store Manager with creation of weekly schedules
+ Assist in the management of store supplies and expense control
+ Assist with merchandising and maintaining the checkout area to maximize impulse sales
+ Ensure coolers and store-front program racks/displays are refilled daily (balloon program, sunglasses, batteries, etc.)
**Minimum Requirements/Qualifications**
+ Prefer prior retail and management experience
+ Strong communication, interpersonal, and written skills
+ Ability to lift, bend and transport merchandise weighing up to 50lbs
+ Ability to work in a high energy team environment
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at the discretion of Dollar Tree. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Dollar Tree is an equal opportunity employer._
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