3,217 Assistance Program jobs in the United States

Employee Assistance Program Coordinator

Organizes, coordinates, and manages the Employee Assistance Program (EAP) to provide professional assessment, information, referral services, and counseling services for employees and their dependents. Coordinates educational programs to assist in alleviating problems that may impair productivity. Work is primarily performed in a standard office environment, with occasional travel to other locations and sites where various hazards may exist including exposure to all traffic and weather conditions, uneven ground surfaces, dust, odors, and debris. Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies. This position is a grade RX22.

Duties and Responsibilities

• Provides assessment, referrals, and short-term counseling services to assist in the resolution of personal issues; supports emotional difficulties, stress, conflict management, substance abuse, trauma, and marital, family, financial, and legal difficulties.
• Conducts initial assessments and individual counseling sessions with clients to recommend appropriate courses of treatment; facilitates and coordinates education, follow-up tests, and aftercare; makes referrals to appropriate service agencies, conducts follow-up of those referrals, and provides case management services as required.
• Provides consultation to supervisors and managers regarding employee concerns and issues; provides preventive health, stress management, accident prevention, and crisis avoidance training, information, and literature to employees and dependents to assist them in making choices to promote positive impacts to the employee, their work, health, and family members.
• Recommends return-to-work status for employees who have recovered from stressor events; works in conjunction with the Human Resource Director and other staff on return-to-work issues and special provisions for employees who have distinct physical, mental, or emotional needs.
• Conducts Department of Transportation (DOT) and Drug Free Workplace training and provides consultation to staff regarding these issues; maintains and manages files, records, and statistics necessary to track program functions and performance measures; develops contacts with local and regional community service programs and acts as a referral and information source for staff on various EAP needs.
• Maintains regulatory compliance by keeping current on industry trends, regulations, and issues; identifies areas of concern for management for review and potential action.
• Responds to conflicts, critical incidents, and emergency situations as required; may respond to other City workplaces and emergency sites; ensures the absolute confidentiality of all EAP and Human Resources issues, personnel records, medical, and other information.
• Prepares and presents various special and recurring reports to provide timely and accurate information; assists with program, system, policy, and procedure development, and presents recommendations to the Human Resources Director.
• Monitors performance measures and results, compares to performance benchmarks, evaluates progress toward achieving goals, and projects future resource availability to make recommendations for improved services and operations.

Minimum Qualifications

• Masters Degree in Counseling, Psychology, Social Work, or related field AND four (4) years of professional-level work experience in counseling, training, and employee relations. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.
• Licenses/Certification(s) Valid driver's license may be required or preferred. If applicable, position requires an acceptable driving record in accordance with City of Las Cruces policies. Certification for Employee Assistance Professional (CEAP) may be required; Substance Abuse Professional (SAP) certification is required and must be obtained within ninety (90) days of hire. Other applicable professional or technical licenses or certifications may be required or preferred. Bilingual skills (English/Spanish) may be preferred.

Knowledge, Skills, and Abilities

• Knowledge of: principles, practices, techniques, activities, rules, and regulations related to the operations and functions of the position and services provided; effective counseling, facilitation, training, and conflict resolution techniques and procedures; trends and practices in EAP, and legal, ethical, and professional rules of conduct; effective customer service, communication, and problem resolution techniques, standards, and methods; local community resources and various community services programs; DOT rule, 49 CFR Part 40 procedures for conducting workplace drug and alcohol testing; human resources administration practices in the public sector; current principles of record keeping and records management; principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques; occupational and environmental safety and health hazards, and safety practices; safe and effective use and maintenance of related tools, materials, and equipment; current methods and standards for preparing effective business correspondence; correct English usage, grammar, composition, spelling, punctuation and vocabulary; business and personal computers and related software applications; City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position.
• Ability to: perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines; ensure appropriate levels of customer service to achieve expectations and meet objectives; read, understand, and assure compliance with a variety of policies, procedures, rules, standards, and regulations governing related activities and functions; collect applicable information and maintain accurate and timely records; maintain confidentiality of information and data; communicate effectively orally and in writing and use interpersonal skills to sufficiently exchange or convey information and receive work direction; prepare and present accurate and reliable information and reports; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; safely and effectively operate relevant tools, equipment, and motorized vehicles; navigate across even and uneven surfaces; timely and accurately enter data and update records using various mediums and formats; take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to ensure achievement of goals and objectives.
• Skills in: assessing and evaluating behavioral health and substance abuse problems and making recommendations based on observations and interviews; reading, interpreting, understanding, and applying policies, procedures, and applicable rules and regulations; making decisions, maintaining composure, and working effectively in stressful conditions, critical incidents, and emergency situations; effectively interacting with people of varied backgrounds; communicating with people in distress and mediating difficult situations; assessing and identifying drug and alcohol influence, behavior, and usage; using initiative and independent judgment within established procedural guidelines; maintaining objectivity and freedom from prejudice, and exercising judgment and understanding in all personnel related situations; effectively handling conflict and stress arising from behavioral health issues; maintaining case files, program records, and statistical data, and preparing and presenting reports as required; providing counseling, training, and presenting subject matter to individuals or in group settings; operating a personal computer with installed generic and specialized software; preparing and presenting information in a clear and concise manner; demonstrating effective interpersonal communication skills, building consensus among groups and individuals, and conflict resolution.

Overview

The Medication Assistance Program Coordinator is responsible for managing all duties of the pharmaceutical industries medication patient assistance recovery programs for DCH. This includes the identification and qualification of patients eligible for medication patient assistance programs.

The Medication Assistance Program Coordinator shall be responsible for managing and coordinating all activities associated with ensuring access to affordable medications through internal pharmacy and external manufacturer prescription assistance programs.

The Medication Assistance Program Coordinator will assist patients by providing complete patient care through the distribution of sample medication provided by pharmaceutical companies in coordination with the DCH pharmacy programs.

Responsibilities

1. The Medication Assistance Program Coordinator is responsible for initiating, researching, completing, submitting and tracking Patient Assistance Program (PAP) applications for assigned facilities.
2. Identifies and qualifies patients for patient assistance programs at assigned facilities.
3. In addition to utilizing the resources that are available, the medication assistance coordinator is responsible for locating, applying for and securing financial assistance.
4. Supports and helps coordinate medication assistance for insured, uninsured, and under insured patients.
5. Obtains appropriate signatures and documentation for completed PAP applications prior to submission of the applications to the respective PAP.
6. Ensures that patient-specific reimbursement related information is obtained and available for review and for tracking of replacement products, including maintenance of files and documentation for PAP application submissions.
7. Identifies and assists patients with locating resources for pharmaceutical copay assistance and facilitates their enrollment and application process for the program.
8. Ensures pharmaceutical assistance is maintained for the duration of the prescription for patients enrolled in the PAP.
9. Identifies pharmaceutical assistance programs using third party software and internet programs.
10. Responsible for using the third party software or contacting the pharmaceutical companies to obtain refills and/or new prescription approvals within patient qualification guidelines.
11. Proactively establishes business relationships with key hospital contacts and other pertinent hospital department managers, keeping them informed of significant changes in site-specific recovery potential based on changes to the PAPs.
12. Reports regularly to the Assistant Director, providing updates on programs status and issues that may be barriers to maximizing the medication assistance recovery opportunity.
13. Works with pharmacists and providers to determine appropriate medication access programs for patients.
14. Works with the DCH retail pharmacy to maintain an accurate inventory of patient specific medication provided by patient assistance programs.
15. Has a working knowledge of all State and Federal laws and regulations affecting the practice of pharmacy.
16. Maintains security and confidentiality of all patient information.
17. Adheres to Pharmacy Department policies and procedures.
18. Adheres to DCH Behavioral Standards.
19. Participates in departmental planning.
20. Incorporates DCH values/goals into own work priorities.
21. Sets meaningful personal goals and assists others.
22. Uses critical thinking skills to solve complex problems.
23. Appropriately prioritizes and organizes work.
24. Proactively seeks out opportunities for self-development.
25. Seeks out new and innovative solutions to improve work.
26. Requires minimal guidance to perform routine functions.

DCH Standards:

1. Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
2. Performs compliance requirements as outlined in the Employee Handbook.
3. Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
4. Requires use of electronic mail, time and attendance software, learning management software and intranet.
5. Must adhere to all DCH Health System policies and procedures.
6. All other duties as assigned.

Qualifications

MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED

Must be registered as a technician in State of Alabama by start date. Must have national certification by PTCB or ExCPT. Must have a minimum of one year experience in medication reimbursement and health care insurance preauthorization. Three years experience in pharmacy practice is preferred. Experience with patient assistance programs is preferred. Baccalaureate degree is strongly preferred. Must be able to operate computer, calculator, telephone, and other pharmacy related equipment. Prior computer experience using Microsoft Office systems required, Strong communication skills required, Excellent interpersonal skills required, Must be able to work under pressure and meet deadlines, Must be detail oriented with strong follow-up skills, Must have strong telephone presence/etiquette, Must have better than average layman's knowledge of various medications and medication classes.

WORKING CONDITIONS

Environmental

• Exposure to contaminants
• Exposure to hazardous conditions
• Close physical proximity
• Requires wearing common protective or safety equipment

Psychological

• Contact with others
• Occasionally deal with unpleasant or angry people
• Daily use of electronic mail
• Engage in face to face discussions
• Frequent use telephone
• Work with group or team

PHYSICAL FACTORS

• Physical activities include: Talking, hearing, bending, twisting, walking, kneeling, crouching, stooping, climbing, balancing, reaching, pushing, pulling, lifting, grasping, repetitive motion, standing, and/or using hands to handle, control, or feel objects, tools or controls).
• Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.
• Must be able to perform the duties with or without reasonable accommodation.
• Must be able to tolerate prolonged periods of sitting and/or standing.
• Hearing and vision must be normal or corrected to within normal range.
• Possible exposure to disease, infection and hazardous materials.
• Physical presence onsite is essential.

OTHER JOB FACTORS

• Must be pleasant with others on the job and displaying a good-natured, cooperative attitude.
• Must be reliable, responsible, and dependable, and fulfill obligations.
• Must be able to file and maintain records.
• Must be careful about detail and be thorough in completing work tasks.
• Must be willing to take on responsibilities and challenges.
• Must be honest and ethical.
• Must be able to accept criticism and deal calmly and effectively with high stress situations.

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Job Summary:
Assumes major responsibility for the daily operations of the Employee Assistance Program (EAP) in a particular facility or geographic grouping of facilities, providing service to physicians, employees, and family members. Coordinates the development, delivery, allocation and maintenance of services in regard to assessment and short-term problem solving and referral, committee and workgroup participation, training, organizational initiative support, organizational change support, threat management, critical incident response, and consultation to managers, supervisors, human resource representatives and union representatives.
Essential Responsibilities:
+ Under general clinical direction and consultative support from senior staff and management, performs the following:
+ 1) Behavioral health assessment and referral; 2) Short-term problem solving; 3) Consultation and training to managers, supervisors, human resource representatives and union representatives; 4) Provides clinical support to less experienced coordinators; 5) Crisis intervention and critical incident stress management in response to employee deaths, adverse outcomes in the healthcare setting and any other event that has the potential to traumatize KP employee(s) and/or diminish their ability to do their job; 6) Serves as a core member on their local Threat Management Team (TMT); 7) Management of projects based on departmental and organizational needs; and 8) Responsibility for daily operations of Kaiser Permanente's internal EAP at the local facility.
+ Provide behavioral health consultation to help solve higher risk and complex issues.
+ Provide consultation to key stakeholders regarding group and organizational intakes.
+ Allows employee/manager to effectively address personal and/or work-related problems impacting work performance.
+ Helps mitigate organizational liability by helping manage behavioral risk issues.
+ Serves as behavioral health resource to employees and their families, reducing caseload volume of KPs mental health depts.
+ Works on assignment of diverse scope.
+ Generally, performs within broadly defined practices and guidelines and also modifies or suggests enhancements.
+ Manages client and customer scheduling.
+ Requires planning to coordinate with other departments or resources.
+ Uses practice management strategies to optimize time and balance workload.
+ Makes appropriate decisions regarding prioritizing the needs of the business, organizational workflow and managing organizational trends and demands.
+ Exercises judgment to make decisions for less defined issues and selects methods and techniques for obtaining solutions.
+ Involves interpreting and analyzing established concepts.
+ May require moderately complex decision making.
+ Assesses all new cases and requests for services; determines course of action or seeks consultative support for complex cases/issues.
+ Conducts an assessment when a new request arises and determines what has been done and still needs to be done.
+ Collects and analyzes data to make informed recommendations/decisions that affect the department.
+ Develops solutions to a variety of problems of moderate scope and complexity, using judgment within defined practices and procedures.
+ Asks direct questions, listening actively and carefully to responses, restating to clarify understanding.
+ Tailors and adapts communication style and content to the client.
+ Communicates observations and sensitive issues in a manner and timeframe that is useful and appropriate. Influences others regarding existing concepts, processes and methodologies.
+ May provide professional/technical support to less experienced team members.
+ May assume lead role on departmental work.
+ Participates in determining objectives of assignment.
+ Exercises considerable latitude in determining objectives and approaches to assignment.
+ Seeks professional consultation and uses Director, Managers and colleagues as internal consultants.
Basic Qualifications:
Experience
+ Minimum three (3) years of clinical experience required, to include chemical dependency work, crisis intervention, traumatic stress intervention and short term problem solving required.
Education
+ Masters degree in social work, psychology, or related clinical human services discipline required.
License, Certification, Registration
+ Licensed Marriage and Family Therapist (California) OR Licensed Marriage and Family Therapist (in the state where care is provided) OR Psychologist License (California) OR Licensed Clinical Social Worker (California)
Additional Requirements:
+ Experience with training design and implementation and organizational consultation preferred.
+ Thorough knowledge of policies, practices and systems.
+ Complete understanding and application of principles, concepts, practices, and standards.
+ Full knowledge of industry practices.
+ Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.
+ Must be able to work in a Labor/Management Partnership environment.
+ Expertise in dealing with the complex and high-risk nature of a medical services work setting.
Preferred Qualifications:
+ Minimum five (5) years of clinical experience to include chemical dependency work, crisis intervention, traumatic stress intervention and short-term problem solving preferred.
+ Minimum one (1) year EAP experience with either an internal EAP provider, or an external EAP provider, or similar experience preferred.
+ Ph.D in social work, psychology, or related clinical human services discipline preferred.
+ CEAP license preferred.
COMPANY: KAISER
TITLE: Employee Assistance Program Coordinator II
LOCATION: Fresno, California
REQNUMBER: 1363252
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.

**Job Type:** Regular
**Time Type:** Full time
**Work Shift:** Day (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
**Job Description:**
**Sign on bonus up to $3000 for independently licensed Clinicians (pro-rated for part time)**
**Schedule: Full time, 30 hours per week**
The Student Assistance Program was created to maximize the ability of students to achieve academic success and social competency and to promote a healthy school environment by reducing the stigma associated with mental health concerns. Counselors are embedded into the school system to support students throughout their school day. Our Counselors provide a safe place for students to seek help, offer valuable input to parents and school staff and provide appropriate outside referrals. Direct therapeutic support is offered to address behavioral and emotional issues that interfere with their success in the classroom through individual and group work, classroom activities and community initiatives. Additionally, the Counselors have an impact on school culture by offering presentations to their students on diverse topics such as bullying, substance use and suicide prevention.
The ideal candidate is a good communicator that is flexible and able to form relationships with colleagues and collaborate with school staff to engage students and make a difference in their future.
**SAP Responsibilities:**
+ Provides school counseling, direct therapeutic individual and/or group support to students, for a service period of 41 weeks; mirroring the school calendar.
+ Coordinate closely with school support staff, faculty, and administration to deliver services and with parents/caregivers as needed.
+ Assess academic and family needs; provides referrals to support services in school and to community providers as needed
+ Provide triage support as needed.
+ Facilitate prevention education activities via classroom presentations, assemblies, campaigns, etc. that address youth substance abuse, suicide prevention and other topics related to mental health.
+ Attend individual and group supervision, and other required meetings
+ Represents the program at various agency and community events (I.e.community and school health fairs, focus groups, coalitions, etc).
**Qualifications:**
+ Master's Degree in Social Work or a related field.--
+ License preferred.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. Learn more ( about this requirement.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**

Job Description

Job Description

HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. 

Under the general supervision of the Weatherization Program Director, the Weatherization technician’s main function is to assist and provide support to the program Quality Control Inspector and the Multifamily Energy Auditor. Assist in conducting inspections on buildings 1-4 units and Multifamily Buildings 5 units and up. Maintains documentation on weatherization projects, including job findings, and problem-solving measurements discussed with Energy Auditors, Quality control inspector, contractor crews, building management, and Program Director.
Responsible for the record keeping of the program agency material and collaborating in the installation of in unit carbon Monoxide and smoke alarms.

Major Functions/Accountabilities

• Work closely with Quality control inspector, and Multifamily Energy Auditor.
• Assist in quality control checks on 1-4 units completed during contract year.
• Provides program support and maintains thorough understanding of the Federal and State Policies and Procedures that govern the Weatherization Assistance Program.
• Assist with the program intake process by collecting building Energy Audit such as, required in unit, common area, and exterior building data utilized by the Energy Auditor.
• Buildings file review to verify that work was completed in line with the energy Audit and that work was completed correctly.
• Ensures that determined measures and generated work orders are within program guidelines and obtain the proper savings to income ratio (SIR).
• Collaborates with contractors to determine qualified change orders to original work orders and aid in scheduling jobs and or inspections.
• Data entry in the Weatherization Subgrantee data collection and reporting system.
• Works with State Historic Preservation Office (SHPO) and obtain proper approvals when necessary.
• Resolves customer and crew complaints and/or issues using sound problem-solving skills.
• Field work and construction Manager Duties.
• Provides detailed written notes as requested.
• Availability to attend all job-related meetings and NYSHCR Training out of state conferences as required.
• Maintain agency material inventory and the in-unit Installation of carbon monoxide or smoke alarms and stove prep and post.
• Accessing both roofs, basements, and areas with possible pest infestation.
• Being in high safety hazard areas.
• Attending trainings and certifications as required by state and local regulations.
• Standing, sitting, walking, climbing, bending, able to lift up to 50 pounds and carrying tools as required by the program testing and data collection measurements.
• Adheres to safety policies outlined in Agency handbook and OSHA safety standards.
• Performs other duties as needed or assigned by the program Director.

Qualifications:

• Bachelor degree.
• 1,000 hours in approved courses of building trades or equivalent experience. Weatherization assistance, energy conservation/efficiency, and or construction or maintenance experience.
• Construction background preferred.
• Computer literate and demographic research skills.
• Excellent customer service and communication skills with the ability to work
• and educate clients from various backgrounds.
• Organizational skills including the ability to handle multiple projects, write concise reports, plans and correspondence.
• Demonstrated ability to maintain accurate and timely records.
• Experience in weatherization energy conservation programs.
• Valid driver’s license.
• Bilingual (Ideally English/Spanish/Greek

Training:

Trainings included but are not limited to NYSHCR mandatory trainings (1-day basic Air Sealing, 1-day basic Health and Safety, 1 day Lead safe Practices, 1- day EPA Lead Renovator certification, and OSHA 10-hour training). Training must be repeated every three years.

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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Fully Remote anywhere within the continental U.S.
**The schedule is Monday through Friday, 11:00 am to 8:00 pm Eastern Time.**
The Consultant provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations, and other workplace concerns. Coordinates critical incident and disruptive event response. Provides member clinical assessments and triage into care. Performs case management across scope of all types of management referrals, including consistent communication to corporate clients regarding compliance.
**Fundamental Components**
+ Provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations and other workplace concerns.
+ Coordinates critical incident stress management process, including onsite and virtual interventions following critical incidents and disruptive events (workplace accidents, robberies, deaths, and other trauma).
+ Conducts clinical assessments and coordinates care of members subject to management referrals.
+ Performs case management of management referrals, collaborating with treatment providers, and providing consistent feedback to plan sponsors
+ Works collaboratively with management to ensure quality service delivery
+ Documents clinical information that meets risk management and regulatory requirements
+ Partners with account management to ensure strong customer relations and service satisfaction.
**Additional Information**
+ Must have computer literacy in order to navigate through internal/external computersystems, including Excel and Microsoft Word.
+ Ability to effectively participate in a multi-disciplinary team including internal and external participants.
+ Familiarity with basic terminology and concepts used in employee assistance/human services programs.
**Required Qualifications**
+ Unrestricted independent state licensure in a behavioral health field (LMHC, LMFT, LCSW, LICSW, LPC, PhD).
+ 3+ years of experience in behavioral health services.
+ 2+ Substance abuse experience.
+ 2+ Crisis management experience.
**Preferred Qualifications**
+ CEAP/EAP experience.
+ SAP/DOT experience.
+ CISM experience.
+ Human Resource and/or Supervisory experience.
+ Case management, Utilization Review, or Utilization Management background preferred.
**Education**
+ Master's degree in behavioral health field.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/27/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Fully Remote anywhere within the continental U.S.
**The schedule is Monday through Friday, 11:00 am to 8:00 pm Eastern Time.**
The Consultant provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations, and other workplace concerns. Coordinates critical incident and disruptive event response. Provides member clinical assessments and triage into care. Performs case management across scope of all types of management referrals, including consistent communication to corporate clients regarding compliance.
**Fundamental Components**
+ Provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations and other workplace concerns.
+ Coordinates critical incident stress management process, including onsite and virtual interventions following critical incidents and disruptive events (workplace accidents, robberies, deaths, and other trauma).
+ Conducts clinical assessments and coordinates care of members subject to management referrals.
+ Performs case management of management referrals, collaborating with treatment providers, and providing consistent feedback to plan sponsors
+ Works collaboratively with management to ensure quality service delivery
+ Documents clinical information that meets risk management and regulatory requirements
+ Partners with account management to ensure strong customer relations and service satisfaction.
**Additional Information**
+ Must have computer literacy in order to navigate through internal/external computersystems, including Excel and Microsoft Word.
+ Ability to effectively participate in a multi-disciplinary team including internal and external participants.
+ Familiarity with basic terminology and concepts used in employee assistance/human services programs.
**Required Qualifications**
+ Unrestricted independent state licensure in a behavioral health field (LMHC, LMFT, LCSW, LICSW, LPC, PhD).
+ 3+ years of experience in behavioral health services.
+ 2+ Substance abuse experience.
+ 2+ Crisis management experience.
**Preferred Qualifications**
+ CEAP/EAP experience.
+ SAP/DOT experience.
+ CISM experience.
+ Human Resource and/or Supervisory experience.
+ Case management, Utilization Review, or Utilization Management background preferred.
**Education**
+ Master's degree in behavioral health field.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/27/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Fully Remote anywhere within the continental U.S.
**The schedule is Monday through Friday, 11:00 am to 8:00 pm Eastern Time.**
The Consultant provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations, and other workplace concerns. Coordinates critical incident and disruptive event response. Provides member clinical assessments and triage into care. Performs case management across scope of all types of management referrals, including consistent communication to corporate clients regarding compliance.
**Fundamental Components**
+ Provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations and other workplace concerns.
+ Coordinates critical incident stress management process, including onsite and virtual interventions following critical incidents and disruptive events (workplace accidents, robberies, deaths, and other trauma).
+ Conducts clinical assessments and coordinates care of members subject to management referrals.
+ Performs case management of management referrals, collaborating with treatment providers, and providing consistent feedback to plan sponsors
+ Works collaboratively with management to ensure quality service delivery
+ Documents clinical information that meets risk management and regulatory requirements
+ Partners with account management to ensure strong customer relations and service satisfaction.
**Additional Information**
+ Must have computer literacy in order to navigate through internal/external computersystems, including Excel and Microsoft Word.
+ Ability to effectively participate in a multi-disciplinary team including internal and external participants.
+ Familiarity with basic terminology and concepts used in employee assistance/human services programs.
**Required Qualifications**
+ Unrestricted independent state licensure in a behavioral health field (LMHC, LMFT, LCSW, LICSW, LPC, PhD).
+ 3+ years of experience in behavioral health services.
+ 2+ Substance abuse experience.
+ 2+ Crisis management experience.
**Preferred Qualifications**
+ CEAP/EAP experience.
+ SAP/DOT experience.
+ CISM experience.
+ Human Resource and/or Supervisory experience.
+ Case management, Utilization Review, or Utilization Management background preferred.
**Education**
+ Master's degree in behavioral health field.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/27/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
Fully Remote anywhere within the continental U.S.
**The schedule is Monday through Friday, 11:00 am to 8:00 pm Eastern Time.**
The Consultant provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations, and other workplace concerns. Coordinates critical incident and disruptive event response. Provides member clinical assessments and triage into care. Performs case management across scope of all types of management referrals, including consistent communication to corporate clients regarding compliance.
**Fundamental Components**
+ Provides management consultation to corporate clients around issues of safety and risk, substance misuse, performance, psychological fitness for duty, violations of DOT federal regulations and other workplace concerns.
+ Coordinates critical incident stress management process, including onsite and virtual interventions following critical incidents and disruptive events (workplace accidents, robberies, deaths, and other trauma).
+ Conducts clinical assessments and coordinates care of members subject to management referrals.
+ Performs case management of management referrals, collaborating with treatment providers, and providing consistent feedback to plan sponsors
+ Works collaboratively with management to ensure quality service delivery
+ Documents clinical information that meets risk management and regulatory requirements
+ Partners with account management to ensure strong customer relations and service satisfaction.
**Additional Information**
+ Must have computer literacy in order to navigate through internal/external computersystems, including Excel and Microsoft Word.
+ Ability to effectively participate in a multi-disciplinary team including internal and external participants.
+ Familiarity with basic terminology and concepts used in employee assistance/human services programs.
**Required Qualifications**
+ Unrestricted independent state licensure in a behavioral health field (LMHC, LMFT, LCSW, LICSW, LPC, PhD).
+ 3+ years of experience in behavioral health services.
+ 2+ Substance abuse experience.
+ 2+ Crisis management experience.
**Preferred Qualifications**
+ CEAP/EAP experience.
+ SAP/DOT experience.
+ CISM experience.
+ Human Resource and/or Supervisory experience.
+ Case management, Utilization Review, or Utilization Management background preferred.
**Education**
+ Master's degree in behavioral health field.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 08/27/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.