4,088 Assistance Program jobs in the United States
Student Assistance Program, Clinician
Posted today
Job Viewed
Job Description
When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.
Job Description:
Sign on bonus up to $3000 for independently licensed Clinicians (pro-rated for part time)
Schedule: Full time, 30 hours per week
The Student Assistance Program was created to maximize the ability of students to achieve academic success and social competency and to promote a healthy school environment by reducing the stigma associated with mental health concerns. Counselors are embedded into the school system to support students throughout their school day. Our Counselors provide a safe place for students to seek help, offer valuable input to parents and school staff and provide appropriate outside referrals. Direct therapeutic support is offered to address behavioral and emotional issues that interfere with their success in the classroom through individual and group work, classroom activities and community initiatives. Additionally, the Counselors have an impact on school culture by offering presentations to their students on diverse topics such as bullying, substance use and suicide prevention.
The ideal candidate is a good communicator that is flexible and able to form relationships with colleagues and collaborate with school staff to engage students and make a difference in their future.
SAP Responsibilities:
- Provides school counseling, direct therapeutic individual and/or group support to students, for a service period of 41 weeks; mirroring the school calendar.
- Coordinate closely with school support staff, faculty, and administration to deliver services and with parents/caregivers as needed.
- Assess academic and family needs; provides referrals to support services in school and to community providers as needed.
- Provide triage support as needed.
- Facilitate prevention education activities via classroom presentations, assemblies, campaigns, etc. that address youth substance abuse, suicide prevention and other topics related to mental health.
- Attend individual and group supervision, and other required meetings.
- Represents the program at various agency and community events (I.e. community and school health fairs, focus groups, coalitions, etc).
Qualifications:
- Master's Degree in Social Work or a related field.
- License preferred.
As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.
Family Assistance Program Supervisor
Posted today
Job Viewed
Job Description
$26.57 - $9.86 Hourly
55,273 - 82,909 Annually
This position is a Pay Band C7
Posting Details
This posting may be used to fill multiple vacancies.
Interviews are anticipated to be conducted within two weeks of closing date.
Our Vision
- Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
- We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
- Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
- Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
- Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
- Build the best team in state government by supporting employees' continuous growth and wellness.
The Family Assistance Program Supervisor will:
- Supervise a unit of Family Assistance Analysts (FAA) who are responsible for determining multiple Income Support Programs and providing employment assistance to a diverse population.
- Providing program guidance, mentoring, coaching, training in policy rules and procedures, and caseload analysis for.
- Income Support Division (ISD) Family Assistance Analysts (FAA).
- Independently managing a caseload;
- Interviewing clients and assessing income potential based on language and vocational skill, education level, training needs and employment history;
- Providing complex case management and problem resolutions;
- Providing consultation, mentoring and training to co-workers.
- How does it get done?
The Family Assistance Program Supervisor is responsible for:
- Who are the customers?
The ideal candidate has experience:
Minimum Qualification
Bachelor's Degree from an accredited college or university in any field and two (2) years of experience in unemployment insurance claims and/or tax, accounting, auditing, finance, budgeting, eligibility determination/interviewing, clerical work, customer service, data entry, and/or interviewing in a public welfare or social welfare program. Any combination of education from an accredited college or university and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience. One (1) year of supervisory experience may substitute for one (1) year of experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Employment is subject to a pre-employment criminal history background investigation and is conditional pending results.
Working Conditions
Office Setting, exposure to VDT, extensive personal computer and phone usage.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Theresa Romero, . Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
Employee Assistance Program Counselor
Posted 2 days ago
Job Viewed
Job Description
Location : Albuquerque, NM
Job Type: Full Time
Job Number:
Department: Finance & Admin Services
Division: FA-Employee Health Svcs
Opening Date: 09/02/2025
Closing Date: 9/30/ :59 PM Mountain
Bargaining Unit: NU
Position Summary
Provide counseling services for the City of Albuquerque's Employee Assistance Program (EAP); coordinate assigned activities with other divisions and outside agencies; provide highly responsible and complex administrative support to the EAP Manager.
Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.
Minimum Education, Experience And Additional Requirements
Master's degree from an accredited college or university in psychology, counseling or social work; and
Four (4) years of experience as a licensed counselor providing direct counseling services to clients.
Employee Assistance Program (EAP) experience preferred.
ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.
Possession of a City Operator's Permit (COP) within six (6) months from date of hire.
State of New Mexico Licensed Professional Clinical Counselor (LPCC), Licensed Mental Health Counselor (LMHC), Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW).
State of New Mexico Licensed Independent Social Worker (LISW) preferred.
Certified as an Employee Assistance Professional (CEAP) preferred
Preferred Knowledge
- Principles and practices of an Employee Assistance Program
- Counseling intervention strategies, documentation assessment and treatment planning
- Principles and procedures of record keeping
- Electronic health record systems
- Microsoft Office Suite including Word, Outlook and PowerPoint
- Principles, practices, rules and regulations of the Americans with Disabilities Act
- Pertinent Federal, State and local laws, codes and regulations
- Provide counseling services and care coordination
- Develop and monitor treatment plans
- Provide crisis intervention strategies and de-escalate probable violent situations
- Identify resources and provide referral services
- Develop and conduct trainings
- Maintain confidentiality of work
- Communicate clearly and concisely
- Interpret and apply Federal, State and local policies, laws and regulations
- Establish and maintain effective working relationships with those contacted in the course of work
- Perform the essential functions of the job with or without reasonable accommodation
Total Rewards. Total You.
The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!
Paid holidays? Check
Paid parental leave? Check
Paid birthdays off? Check
Vacation and sick leave starting Day 1? Check and check
Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.
01
Identify which State of New Mexico licensure you possess. Select all that apply.
- Licensed Professional Clinical Counselor
- Licensed Mental Health Counselor
- Licensed Master Social Worker
- Licensed Clinical Social Worker
- Licensed Independent Social Worker
02
Do you possess a Master's degree from an accredited college or university in psychology, counseling, or social work?
- Yes
- No
03
Do you possess Employee Assistance Program (EAP) experience?
- Yes
- No
04
Do you possess an Employee Assistance Professional (CEAP) certification?
- Yes
- No
05
Do you possess four (4) years of experience as a licensed counselor providing direct counseling services to clients?
- Yes
- No
06
Do you possess a valid New Mexico Driver's License, or have the ability to obtain by date of hire (attach a copy of your Driver's License)?
- Yes
- No
07
Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).
- No High School Diploma
- High School Diploma or GED
- Non/degree accredited- Some College
- Associates
- Bachelors
- Masters
- Juris Doctorate
- Doctorate
08
Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.
- No experience
- 1 to less than 6 months
- 6 to less than 12 months
- 1 year to less than 2 years
- 2 years to less than 3 years
- 3 years to less than 4 years
- 4 years to less than 5 years
- 5 years to less than 6 years
- 6 years to less than 7 years
- 7 years to less than 8 years
- 8 years to less than 9 years
- 9 years to less than 10 years
- 10 years to less than 11 years
- 11 years to less than 12 years
- 12 years to less than 13 years
- 13 or more years
Required Question
Student Assistance Program, Clinician
Posted 4 days ago
Job Viewed
Job Description
**Time Type:** Full time
**Work Shift:** Day (United States of America)
**FLSA Status:** Non-Exempt
**When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.**
**Job Description:**
**Sign on bonus up to $3000 for independently licensed Clinicians (pro-rated for part time)**
**Schedule: Full time, 30 hours per week**
The Student Assistance Program was created to maximize the ability of students to achieve academic success and social competency and to promote a healthy school environment by reducing the stigma associated with mental health concerns. Counselors are embedded into the school system to support students throughout their school day. Our Counselors provide a safe place for students to seek help, offer valuable input to parents and school staff and provide appropriate outside referrals. Direct therapeutic support is offered to address behavioral and emotional issues that interfere with their success in the classroom through individual and group work, classroom activities and community initiatives. Additionally, the Counselors have an impact on school culture by offering presentations to their students on diverse topics such as bullying, substance use and suicide prevention.
The ideal candidate is a good communicator that is flexible and able to form relationships with colleagues and collaborate with school staff to engage students and make a difference in their future.
**SAP Responsibilities:**
+ Provides school counseling, direct therapeutic individual and/or group support to students, for a service period of 41 weeks; mirroring the school calendar.
+ Coordinate closely with school support staff, faculty, and administration to deliver services and with parents/caregivers as needed.
+ Assess academic and family needs; provides referrals to support services in school and to community providers as needed
+ Provide triage support as needed.
+ Facilitate prevention education activities via classroom presentations, assemblies, campaigns, etc. that address youth substance abuse, suicide prevention and other topics related to mental health.
+ Attend individual and group supervision, and other required meetings
+ Represents the program at various agency and community events (I.e.community and school health fairs, focus groups, coalitions, etc).
**Qualifications:**
+ Master's Degree in Social Work or a related field.
+ License preferred.
**As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.**
**More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.**
**Equal Opportunity** **Employer/Veterans/Disabled**
Med Assistance Program Coord-North
Posted 16 days ago
Job Viewed
Job Description
The Medication Assistance Program Coordinator position is located in Indianapolis, IN.
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Where you fit in
The Medication Assistance Program Coordinator position is responsible for supporting all patients to ensure the prescribed drug therapy and pharmacy care plan are followed as prescribed and also meet the medical, social and personal needs of the patient. The medication assistance coordinator is responsible for supporting the clinical activities of the ambulatory care pharmacy department including program management and coordination of patient care follow up, including scheduling.
Your Exceptional skills and Qualifications
* Experience as a Pharmacy Technician in a retail or hospital setting or has worked as a Medical Assistant.
* Prior Authorization/Pre-certification experience, Manufacturing Assistance Programs experience is a plus!
* High school diploma or GED Equivalent
* Indiana Pharmacy Technician License or Medical Assistant Certification or AAMA Credentialing is required.
* Ability to resolve associate issues quickly and efficiently.
* Communication, both written and oral.
* Strong analytical skills.
Keywords Pharmacy Technician, Medication Assistance, Medical Assistant, Cancer Center, Oncology, retail pharmacy, inpatient pharmacy
Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Med Assistance Program Coord-North
Posted 16 days ago
Job Viewed
Job Description
The Medication Assistance Program Coordinator position is located in Indianapolis, IN.
Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, community is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Where you fit in
The Medication Assistance Program Coordinator position is responsible for supporting all patients to ensure the prescribed drug therapy and pharmacy care plan are followed as prescribed and also meet the medical, social and personal needs of the patient. The medication assistance coordinator is responsible for supporting the clinical activities of the ambulatory care pharmacy department including program management and coordination of patient care follow up, including scheduling.
Your Exceptional skills and Qualifications
- Experience as a Pharmacy Technician in a retail or hospital setting or has worked as a Medical Assistant.
- Prior Authorization/Pre-certification experience, Manufacturing Assistance Programs experience is a plus!
- High school diploma or GED Equivalent
- Indiana Pharmacy Technician License or Medical Assistant Certification or AAMA Credentialing is required.
- Ability to resolve associate issues quickly and efficiently.
- Communication, both written and oral.
- Strong analytical skills.
Pharmacy Technician, Medication Assistance, Medical Assistant, Cancer Center, Oncology, retail pharmacy, inpatient pharmacy
Clinical Counselor - Employee Assistance Program
Posted today
Job Viewed
Job Description
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
-
Fully remote in the USA.
-
Shift: Sunday-Thursday 2:00 PM-10:30 PM EST.
-
Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution.
-
Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency.
-
Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need.
-
Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change.
-
Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors.
-
Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members.
-
Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members.
-
Position protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality.
-
Position maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.
-
Position maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.
-
Holiday work is expected.
-
Schedules may be adjusted based on business need.
Required Qualifications
-
1+ years of experience with crisis intervention required.
-
Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.
Preferred Qualifications
-
1+ years of EAP, Behavioral Health or Social Services experience.
-
Experience working with diverse populations.
-
Familiarity with brief therapy models and Motivational Interviewing.
-
Call Center work experience.
-
Ability to establish and maintain rapport quickly to develop a high level of customer trust.
-
Experience in facilitating patient/client positive behavior change.
-
Strong computer and literacy skills.
-
24x7x365 call center coverage needed, holiday coverage may be required
-
Experience in handling mental health, psychiatric care, family situations and relationship concerns.
Education
- Master’s Degree in Behavioral Health counseling profession.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
-
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
-
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
-
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
We anticipate the application window for this opening will close on: 10/01/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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About the latest Assistance program Jobs in United States !
Clinical Counselor - Employee Assistance Program
Posted today
Job Viewed
Job Description
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
-
Fully remote in the USA.
-
Shift: Sunday-Thursday 2:00 PM-10:30 PM EST.
-
Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution.
-
Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency.
-
Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need.
-
Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change.
-
Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors.
-
Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members.
-
Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members.
-
Position protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality.
-
Position maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.
-
Position maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.
-
Holiday work is expected.
-
Schedules may be adjusted based on business need.
Required Qualifications
-
1+ years of experience with crisis intervention required.
-
Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.
Preferred Qualifications
-
1+ years of EAP, Behavioral Health or Social Services experience.
-
Experience working with diverse populations.
-
Familiarity with brief therapy models and Motivational Interviewing.
-
Call Center work experience.
-
Ability to establish and maintain rapport quickly to develop a high level of customer trust.
-
Experience in facilitating patient/client positive behavior change.
-
Strong computer and literacy skills.
-
24x7x365 call center coverage needed, holiday coverage may be required
-
Experience in handling mental health, psychiatric care, family situations and relationship concerns.
Education
- Master’s Degree in Behavioral Health counseling profession.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
-
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
-
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
-
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
We anticipate the application window for this opening will close on: 10/01/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Clinical Counselor - Employee Assistance Program
Posted today
Job Viewed
Job Description
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
-
Fully remote in the USA.
-
Shift: Sunday-Thursday 2:00 PM-10:30 PM EST.
-
Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution.
-
Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency.
-
Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need.
-
Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change.
-
Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors.
-
Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members.
-
Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members.
-
Position protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality.
-
Position maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.
-
Position maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.
-
Holiday work is expected.
-
Schedules may be adjusted based on business need.
Required Qualifications
-
1+ years of experience with crisis intervention required.
-
Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.
Preferred Qualifications
-
1+ years of EAP, Behavioral Health or Social Services experience.
-
Experience working with diverse populations.
-
Familiarity with brief therapy models and Motivational Interviewing.
-
Call Center work experience.
-
Ability to establish and maintain rapport quickly to develop a high level of customer trust.
-
Experience in facilitating patient/client positive behavior change.
-
Strong computer and literacy skills.
-
24x7x365 call center coverage needed, holiday coverage may be required
-
Experience in handling mental health, psychiatric care, family situations and relationship concerns.
Education
- Master’s Degree in Behavioral Health counseling profession.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
-
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
-
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
-
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
We anticipate the application window for this opening will close on: 10/01/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Clinical Counselor - Employee Assistance Program
Posted today
Job Viewed
Job Description
At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
Position Summary
-
Fully remote in the USA.
-
Shift: Sunday-Thursday 2:00 PM-10:30 PM EST.
-
Responsible for provision of telephone-based assessment, triage, consultation, counseling and informational services, delivered in a call center environment using a variety of advanced clinical assessments, motivational Interviewing and solution focused/short-term problem resolution.
-
Provides risk, substance abuse and mental health assessments to develop immediate action/safety plans based on level of urgency.
-
Has an understanding of various levels of care (mental health and substance use) to aid in appropriate recommendation of care based on the assessment of need.
-
Has an excellent ability to join with and collaborate with a member to understand their needs and be in alignment with the member’s theory of change.
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Provides information to members regarding mental health, substance abuse, community treatment, and related mental health programs to assist members with linkage to resources to aid in the alleviation of stressors.
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Collaborates with team of professionals in a way that supports a positive clinical outcome and continuity of care for all members.
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Requires use of multitasking skills to type/document while also using other tools to assist with call handing while speaking with members.
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Position protects the confidentiality of member information and adheres to enterprise, EAP policies regarding confidentiality.
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Position maintains accurate and complete documentation of required information that meets risk management and regulatory requirements.
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Position maintains current independent behavioral health license in good standing in the state where they reside, seeking professional development and meeting all state licensure requirements.
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Holiday work is expected.
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Schedules may be adjusted based on business need.
Required Qualifications
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1+ years of experience with crisis intervention required.
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Valid unrestricted independent professional behavioral health clinical license to practice per state regulations in the state they reside in/one or more or equivalent is required: LPC, LMFT, LCSW, LMHC, LCMHC, LICSW, LISW, Clinical Psychologist.
Preferred Qualifications
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1+ years of EAP, Behavioral Health or Social Services experience.
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Experience working with diverse populations.
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Familiarity with brief therapy models and Motivational Interviewing.
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Call Center work experience.
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Ability to establish and maintain rapport quickly to develop a high level of customer trust.
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Experience in facilitating patient/client positive behavior change.
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Strong computer and literacy skills.
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24x7x365 call center coverage needed, holiday coverage may be required
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Experience in handling mental health, psychiatric care, family situations and relationship concerns.
Education
- Master’s Degree in Behavioral Health counseling profession.
Anticipated Weekly Hours
40
Time Type
Full time
Pay Range
The typical pay range for this role is:
$54,095.00 - $155,538.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
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Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan .
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No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
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Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit
We anticipate the application window for this opening will close on: 10/01/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.