7 Panasonic jobs in Sparks

Join us in shaping the future of shopping experiences! At Advantage Solutions, we are dedicated to connecting people with products that enrich their lives. As a member of our network of 65,000 teammates serving over 4,000 brands across 40 countries, you will find countless opportunities for growth and support as you advance your career.

As a Part Time Product Specialist, you will engage with customers, bringing brands to life through live events and product sampling where people shop and explore.

What we offer: 

• Competitive wages of $16.00 per hour
• Ample growth opportunities as we promote from within
• No prior experience necessary – we provide training and team support to ensure your success
• Additional hours available upon request
• Customizable benefits to meet your family’s needs, including medical, dental, vision, life insurance, and wellness programs

Now, let’s talk about you: 

• You enjoy interacting with customers and management in a friendly, enthusiastic manner
• You are at least 18 years old
• You can commit to 2-3 shifts per week, including weekends
• You can lift up to 50 lbs. regularly and stand for up to 6 hours
• You approach your work with a safety-first mentality in a retail environment
• You are comfortable preparing, cooking, and cleaning your work area and equipment
• You have reliable transportation to and from your work location
• You demonstrate excellent customer service and interpersonal skills with clients, customers, and team members
• You are a motivated self-starter with a strong bias for action and results
• You can work independently, while also having strong team-building skills
• You understand the importance of performing job duties with a safety-first mentality in a retail setting

If this sounds like you, we can't wait to hear from you! Apply today!

Join us in shaping the future of shopping experiences! At Advantage Solutions, we are dedicated to connecting people with products that enrich their lives. As a member of our network of 65,000 teammates serving over 4,000 brands across 40 countries, you will find countless opportunities for growth and support as you advance your career.

As a Part Time Product Specialist, you will engage with customers, bringing brands to life through live events and product sampling where people shop and explore.

What we offer: 

• Competitive wages of $16.00 per hour
• Ample growth opportunities as we promote from within
• No prior experience necessary – we provide training and team support to ensure your success
• Additional hours available upon request
• Customizable benefits to meet your family’s needs, including medical, dental, vision, life insurance, and wellness programs

Now, let’s talk about you: 

• You enjoy interacting with customers and management in a friendly, enthusiastic manner
• You are at least 18 years old
• You can commit to 2-3 shifts per week, including weekends
• You can lift up to 50 lbs. regularly and stand for up to 6 hours
• You approach your work with a safety-first mentality in a retail environment
• You are comfortable preparing, cooking, and cleaning your work area and equipment
• You have reliable transportation to and from your work location
• You demonstrate excellent customer service and interpersonal skills with clients, customers, and team members
• You are a motivated self-starter with a strong bias for action and results
• You can work independently, while also having strong team-building skills
• You understand the importance of performing job duties with a safety-first mentality in a retail setting

If this sounds like you, we can't wait to hear from you! Apply today!

Lincoln Electric is the world leader in the engineering, design, and manufacturing of advanced arc welding solutions, automated joining, assembly and cutting systems, plasma and oxy-fuel cutting equipment, and has a leading global position in brazing and soldering alloys. Lincoln is recognized as the Welding Expert™ for its leading materials science, software development, automation engineering, and application expertise, which advance customers' fabrication capabilities to help them build a better world. Headquartered in Cleveland, Ohio, Lincoln Electric is a $4.2B publicly traded company (NASDAQ:LECO) with over 12,000 employees around the world, with operations in 71 manufacturing and automation system integration locations across 21 countries and maintains a worldwide network of distributors and sales offices serving customers in over 160 countries.

Location: Reno
Employment Status: Hourly Full-Time
Function: Customer Experience
Pay Range: ($1,905.34 - 59,252.77 )
Target Bonus: 5.0%
Req ID: 27071

Job Summary

We are seeking a reliable, motivated, and hardworking Technical Support Specialist to join our team in Reno, NV. The job consists of providing user support, training, documentation, and problem solving for customers and sales representatives. The role requires the ability to create and use troubleshooting procedures to isolate mechanical, software and/or operational errors, and identifying possible product failure trends.

Job Responsibilities

• Provide a superior customer experience through general support and troubleshooting to end-users
• Communicate with customers via phone, email, or in person
• Document case history and resolution of customer inquiries
• Effectively contribute to achieve key performance indicators and metrics
• Follow department policies, procedures and guidelines
• Manage multiple tasks and prioritize successfully
• Diagnose hardware and software faults/problems, assist in remote software upgrades
• Make service parts recommendations and interface with internal departments to ensure complete problem resolution
• Identify and escalate priority issues and route to proper department personnel
• Follow-up and make scheduled callbacks to customers when necessary
• Research required information using available resources
• Provide technical support documents and troubleshooting guides to customers
• Participate in continuous improvement, training, and development of department resources
• Build and maintain customer relationships
• Creates and develops technical, service, policy/procedure, and instructional content
• Identify the technical information appropriate for the general user
• Develops and maintains a repository for customer-facing and technical information
• Coordinates document reviews and maintains change control
• Performs reviews on all documentation to ensure information is up-to-date
• Stays current with product development and engineering changes to all systems
• Provide resources to support and train internal employees
• Position is 5 days per week, onsite at Reno, NV facility
• Other tasks as assigned

• High School Education or GED
• Associates Degree or Technical Certificate preferred
• 2 years minimum experience in Call Center preferred
• Interpret and communicate technical information including flow charts, diagrams, procedures and schematics
• Must have successful customer support experience
• Proper phone etiquette
• Computer proficiency required
• Excellent verbal and written communication
• Strong analytical skills; creative problem solver
• High level of professionalism, integrity; good judgment & decision-making skills
• CNC knowledge and CAD experience preferred; Will provide training

• Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. Repetition with activity; computer work. Position requires the use of headset/microphone
• Work environment: The noise level in the work environment is usually moderate

• Assessing training needs by consulting with managers, conducting job analyses, and evaluating employee performance to identify skill gaps.
• Designing and developing training programs and materials, such as manuals, presentations, handouts, and online resources, that align with organizational objectives and public sector standards.
• Delivering engaging training sessions using a variety of methods, including workshops, seminars, webinars, and one-on-one coaching, to accommodate different learning styles.
• Evaluating the effectiveness of training by collecting feedback, analyzing performance data, and making improvements to programs as needed.
• Maintaining training records and tracking employee progress to ensure compliance with regulatory and organizational requirements.
• Collaborating with subject matter experts to ensure content accuracy and relevance, especially regarding changes in laws, regulations, or internal policies.
• Providing ongoing support and mentorship to employees, fostering continuous professional development and organizational growth.
• Alignment of training programs with organizational strategies, such as new policy implementation, digital transformation, or process improvement.
• Providing expertise on change management and capacity by integrating change management concepts and principles into training curricula.

• Bachelor's degree in organizational behavior, education, communications, business or public administration or related field; and two years of professional experience.
• Strong public speaking, presentation, and communication skills.
• Ability to analyze training needs and adapt content for diverse audiences.
• Knowledge of adult learning principles and instructional design.
• Organizational and time management skills to coordinate multiple training initiatives.
• Proficiency with technology and online training platforms
• Experience in government or public sector environments is preferred with experience in tax administration a plus but not necessary.

Company Description

Must live in assigned territory or be willing to relocate

This salaried position offers a full suite of insurance benefits, 401(k), vacation, and holidays. Relocation package available for the right candidate. Come join our team!

M&H Valve Company is a world-class manufacturer of water and wastewater materials including fire hydrants, resilient wedge gate valves, butterfly valves and check valves. Since 1854, M&H has developed a reputation for excellence and dependability. Our extensive facilities and innovative technologies have made us a business and community leader. From state-of-the-art environmental upgrades to advanced training initiatives and community outreach, we're working every day to make sure that M&H Valve is the best in the business. M&H Valve Company is part of Birmingham, AL based McWane, Inc.

Click here to take a Facility Tour .

All candidates offered employment must submit to a drug screen, physical, and background check.

The AWWA Product Specialist is responsible for the specification growth of M&H Fire Hydrants and Gate Valves in Nevada, Utah and Idaho through the promotion of products to Engineering Firms, Municipalities and other specifying firms.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Understanding Product & Industry:Possess deep knowledge of the company's products, their technical specifications, applications, advantages, and alignment with industry standards and regulations. Also work closely with local M&H Territory Managers located in assigned territory.
• Market Research:Identify key architectural and engineering firms, understand their project types, client personas, and preferred specification processes. Conduct research to identify new leads and opportunities for product specifications.
• Relationship Building:Develop and nurture strong relationships with municipalities, engineers, designers, specifiers, and other key decision-makers within targets. Act as a trusted technical advisor rather than solely a salesperson.
• Providing Solutions:Present how the company's products can effectively solve design challenges, meet project requirements, and align with design goals.
• Specification Development:Advise and assist engineering and design teams in incorporating the company's products into their project specifications, providing expertise on materials, applications, installation, and compliance.
• Technical Support:Offer technical advice, answer product-related questions, and provide pre- and post-specification support.
• Communication & Presentation:Deliver engaging presentations and demonstrations to showcase product benefits and capabilities. Communicate effectively in both written and verbal formats, translating complex technical information for diverse audiences.
• Documentation & Knowledge Sharing:Ensure product information, specifications, technical data, and case studies are readily available and easily accessible to specifiers
• Staying Updated:Stay abreast of industry trends and emerging technologies in the relevant market segment.
• Develops strong communication networks and builds relationships with distributors, engineers, municipalities and industry leaders.
• Submits routine reports to management highlighting specification efforts
• Utilize the assigned software program to document customer interactions and opportunity management.
• Works as liaison between end user, customers, and company on all matters.
• Informs and trains distributor's salespeople in latest product and marketing information.
• Participates in trade associations, including assisting with participating in seminars, trade shows, and presentations.
• Communicates regularly with the Solution Sales Manager and National Sales Manager to monitor needs and concerns within the territory and for allocation of resources.
• Monitors competition by gathering current marketplace information on products, delivery schedules, marketing techniques, etc.
• Practices and promotes The McWane Way principles.

Performs various other miscellaneous sales and service-related

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Bachelor's degree required.
• Five years' industrial sales experience required preferably in waterworks industry; or completion of McWane Sales Trainee program.
• Intermediate proficiency in CRM, Microsoft Word and Excel required.
• Must be self-motivated and lead self well.
• Must be able to negotiate and close deals while maintaining a strong customer service attitude.

Driving Record:

Must have a valid driver's license and a clean DMV record of driving that can be insured.

Mechanically Inclined:

Must be physically and visually able to breakdown moderate to complex mechanical products and relate product details to customer and factory.

Language Skills:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

To perform this job successfully, an individual should have knowledge of Internet software; Inventory software; Manufacturing software; Order processing systems; Spreadsheet software and Word Processing software.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This a traditional office position with an expectation of periodic work in facility with exposure to a wide range of temperatures, humid conditions, moving machinery, dust, fumes, gases, odors, vibrations and varying noise levels.

Fieldwork can happen any time of year. Extreme hot and cold weather could come into play. Contact with product under air or water pressure is a possibility. Although rare, possible that employee might have to go into trench box to review product. Extreme noise, fumes or airborne

All your information will be kept confidential according to EEO guidelines.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

McWane is a Federal VEVRAA contractor, and an Equal Opportunity Employer committed to providing equal employment opportunity in all employment practices. McWane will not discriminate against any applicant for employment because of their race, color, religion, sex, national origin, age, sexual orientation, disability, veteran or service member status, marital status, citizenship status (In IL - sex, including same sex, ancestry, order of protection status, physical or mental disability, military status, pregnancy, unfavorable discharge status, genetic information), (In IA - gender identity), (In CA- gender identity or expression, and genetic information) or any other category protected by federal, state or local law.

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at .

Overview of Job Function:

The Product Support Specialist is passionate about fixing problems and providing above and beyond type of customer service. They have a high sense of urgency matched with the ability to provide quality responses in all situations. The Product Support Specialist stops at nothing to ensure customers' happiness and seeing resolutions through to completion. They have impeccable relationship skills and can create win/win environments for all parties that they work with. The Product Support Specialist role analyzes and evaluates technical problems and/or functionality questions within the software based on the application, data source or integration with external applications. The role determines the best course of action to resolve the problem or inquiry.

Principal Duties and Essential Responsibilities:

• Assist customers with assigned technical support issues that are reported via telephone, web, and email.

• Provide accurate analysis, troubleshooting and testing of technical issues.

• Ensure the highest level of communication with the customer to meet Verint's contractual Service Level Agreement (SLA) by providing regular updates with respect to the progress of each incident, and quickly providing high-quality, complete, and timely solutions in a professional manner while demonstrating the highest level of customer service.

• Facilitate resolutions with Verint's customer contacts and with other members of the Verint organization (sales, services, R&D, etc.) as necessary during problem resolution.

• Follow and maintain all standards for tracking and documenting issues throughout the lifecycle of a support case.

• Meet or exceed customer satisfaction objectives.

• Demonstrate a complete understanding of the features and functions of assigned products.

• Develop and maintain product knowledge relevant to product offerings, current support policies, and methods of support delivery to quickly provide technically accurate and complete resolutions.

• Deliver internal training on their area of expertise to other members of the team, as necessary.

Minimum Requirements:

• Bachelor's degree in computer science or technology discipline or related field or equivalent work experience

• Minimum of 3-5 years of customer support experience in troubleshooting and resolving issues in an application support role

• Demonstrated experience of Database Technology and the ability to interpret schemas and/or author queries

• Experience in programming and/or debugging in JavaScript, XML, JSON, RESTful web service requests

• Familiarity with the API troubleshooting and diagnostic tools such as Postman, SOAP UI to inspect request and response payloads, identify network issues, and troubleshoot API integration problems

• Familiarity with debugging tools/techniques

• Strong written and verbal communication skills

• Experience in documenting customer issues with the ability to tailor the explanation of technical concepts to the audience

• Experience in effectively dealing with customer service issues and handling customer conflict

• Ability to work on a flexible schedule in the interest of customer satisfaction; may be required to participate in on-call rotations consistent with Support's on-call practice

• Successful completion of the background check process, including but not limited to employment, education, criminal convictions, OFAC, SS Verification, and credit, where available and in accordance with federal and local regulations

Preferred Requirements:

• Experience working with Java-based multi-tier architecture enterprise applications

• Ability to interpret and edit XML files

• Experience with virtualization and Amazon cloud services

• Understanding of basic networking and OAuth 2.0 authorization framework

• Ability to author technical articles to document found solution

• Experience with Dynamics CRM

#LI-IJ1

MIN: 75K

MAX: 85K

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.

For US Applicants

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