Case Manager - Interim House West

Philadelphia, Pennsylvania PHMC

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Job Description

PHMC is proud to be a leader in public health. PHMC requires that all employees have received the first Covid-19 vaccination dose by the first day of employment. We will offer the Covid-19 vaccination at no cost, via our Health Centers.

Provide case management/care coordination and advocacy by carrying a caseload and assisting clients in negotiating social services, providing follow-up and monitoring support. Reassess client need as appropriate.

Responsibilities:

  • Perform client needs assessment, based on intake materials and client interview
  • Meet weekly with clients enrolled in vocational training programs, to assess their level of satisfaction with the program
  • Assist residents with job applications and applications to vocational and educational training programs as needed
  • Meet weekly with all clients on caseload to address case management issues and concerns including budgeting, entitlement, housing and employment
  • Finalize plans for referrals for therapeutic support
Skills:
  • Expertise in case management and client advocacy
  • Ability to work with addicted women with critical and emergent situations
  • Sensitivity to cultural and economic differences
  • Knowledge of regional and service pool
Experience:
  • Thorough understanding of medical and psychosocial issues related to addiction
Education Requirement:
  • Bachelor's Degree and 3 years experiences in social/human services or Master's degree and one year of related experience
Salary:
  • Grade 15
FLSA Classification: Non-Exempt
  • This position is classified as salaried non-exempt in accordance to FLSA standards


PHMC is an Equal Opportunity and E-Verify Employer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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DIRECT PATIENT CARE CLINICAL ADMINISTRATIVE LEAD- MEDICAL ASSISTANT

08103 Camden, New Jersey Cooper University Health Care

Posted today

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About us

At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.


Short Description

3-5 years’ direct experience in customer service and direct patient care model, the ability to exercise sound administrative judgement when needed, a forward thinker and embrace innovation to creatively problem solve and serves as the subject matter expert for high quality concierge customer service. He/she assumes responsibility to ensure access to care is met within the Cooper Integrated Specialist Network. The clinical/admin DPC advocate is the liaison for the DPC clinicians and work directly with patients to schedule appointments and answering/addressing all incoming emails to the DPC practice.
The Clinical/Admin DPC Advocate will provide MA support to include EKG, vital screening, hearing, and additional requests when needed. Ordering bloodwork script for physicians. Responsible for maintaining EHR database, confirming appointments, registration of patients, printing documents for visits and ensuring patient completes them. After visit ensure scanning and uploading of documents into the EHR program.
The Clinical/Admin DPC Advocate handles and triages all DPC phone calls. Routine checking throughout the day of voicemail system to ensure all calls are returned quickly. All calls are considered high priority and voicemails must be checked AM/PM to ensure all calls have been properly addresses before end of business day. This position will be responsible for providing both check-in/out and MA services in the DPC model. This will include handling of all patient matters including walk-ins, phone calls, and scheduling of patients in Epic. This role requires ALL recertifications, referrals, and prior authorizations to be completed in the office. This role will oversee all scanning of documents, CDL physicals, and management of medication samples. Processing of record requests through MRO processing all new patient contracts and questions. Patient care to include rooming, vitals, injections of flu vaccine, PPD and B12. Performing testing to include EKG, hearing and vision.
This role is responsible for processing and/or printing incoming faxes through OnBase/fax and routing to provider for signatures or information. To ensure proper uploading into chart and category in a timely and efficiently. This role is responsible for ordering of supplies and stocking of the office.
Must have excellent time management, leadership aptitude, and organizational skills. Excellent listening and communication skills are required. Excellent escalation skills in handling customer complaints independently and assist clinicians with patient escalations. Must have experience with an EHR, computer skills, knowledge of patient scheduling and scheduling templates, the ability to work independently, creatively problem solve, compassionate and establish effective relationships. Knowledge of medical terminology required. Experience with hospital outpatient registration.

Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Work with DPC clinicians and patients to schedule high-priority appointments 
Must have efficient analytical skills, and computer literacy to manage tasks well.  Strong medical terminology and EHR
The liaison for the DPC clinicians and work directly with patients to schedule appointments and answering/addressing all incoming emails to the DPC practice.  
Provide MA support to include EKG, vital screening, hearing, and additional requests when needed.
Responsible for maintaining EHR database, confirming appointments, printing documents for visits and ensuring patient completes them. 
Ensure scanning and uploading of documents into the EHR program.
Handles and triages all DPC phone calls
Responsible for providing both check-in/out and MA services in the DPC model.  
Resolve conflicts in the best possible manner.
ALL recertifications, referrals, and prior authorizations to be completed in the office
Develop the processes to run and manage the DPC model/program smoothly and efficiently.
Resolve conflicts in the best possible manner.
Should also demonstrate leadership and team-building skills.
Obtain and verify personal, demographic, and financial information for each patient and enter all necessary information into the practice management system
Delivers an exceptional experience to patients, customers and physicians/clinicians on a consistent and timely manner.
Oversee all scanning of documents, CDL physicals, and management of medication samples. Processing all new patient contracts and questions
Responsible to ensure all paperwork are aligned to make sure collections are consistent in terms of monthly/semi-annually, and/or annually based on agreements. 
All other duties as assigned by the DPC model 


Experience Required

3-5 years’ experience in customer service 


Education Requirements

Medical Assistant Certification

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Patient Care Advocate

19076 Prospect Park, Pennsylvania Centene

Posted 1 day ago

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Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

THIS POSITION IS REMOTE IN THE STATE OF PENNSYLVANIA WITH 25% TRAVEL TO VISIT PROVIDER OFFICES. MILEAGE IS REIMBURSED AT THE CURRENT IRS GUIDELINE RATE ROUND TRIP.

PREFER A NURSE WHO RESIDES IN THE ALLENTOWN, SCRANTON, WILKES-BARRE, PA AREA.

THE WORK SCHEDULE IS MONDAY - FRIDAY 8:30AM - 5 OR 5:30 PM; TRAINING HOURS MAYBE SLIGHTLY DIFFERENT.

Position Purpose: Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.

  • Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
  • Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
  • Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
  • Assesses provider performance data to identify and strategizes opportunities for provider improvement.
  • Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
  • Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
  • Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
  • Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
  • Arranges transportation and follow-up appointments for member as needed.
  • Documents all actions taken regarding contact related to member.
  • Interacts with other departments including customer service to resolve member issues.
  • Refers to case or disease management as appropriate.
  • Completes special assignments and projects instrumental to the function of the department.
  • Performs other duties as assigned
  • Complies with all policies and standards
Education/Experience:
Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.

License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred.Pay Range: $26.50 - $47.59 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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Patient Care Advocate

19430 Creamery, Pennsylvania Centene

Posted 2 days ago

Job Viewed

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Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

THIS POSITION IS REMOTE IN THE STATE OF PENNSYLVANIA WITH 25% TRAVEL TO VISIT PROVIDER OFFICES. MILEAGE IS REIMBURSED AT THE CURRENT IRS GUIDELINE RATE ROUND TRIP.

PREFER A NURSE WHO RESIDES IN THE ALLENTOWN, SCRANTON, WILKES-BARRE, PA AREA.

THE WORK SCHEDULE IS MONDAY - FRIDAY 8:30AM - 5 OR 5:30 PM; TRAINING HOURS MAYBE SLIGHTLY DIFFERENT.

Position Purpose: Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.

  • Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
  • Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
  • Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
  • Assesses provider performance data to identify and strategizes opportunities for provider improvement.
  • Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
  • Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
  • Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
  • Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
  • Arranges transportation and follow-up appointments for member as needed.
  • Documents all actions taken regarding contact related to member.
  • Interacts with other departments including customer service to resolve member issues.
  • Refers to case or disease management as appropriate.
  • Completes special assignments and projects instrumental to the function of the department.
  • Performs other duties as assigned
  • Complies with all policies and standards
Education/Experience:
Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.

License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred.Pay Range: $26.50 - $47.59 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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Patient Care Technician

19048 Langhorne, Pennsylvania DaVita

Posted today

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Job Description

Posting Date06/20/2025311 140th St S, Parkland, Washington, 98444-4526, United States of AmericaDaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?If you haven't considered Nephrology before, read on as we think that you should.Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals - including nurses, dietitian, social workers, and other experienced PCTs - to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.DaVita - which is Italian for "giving life" - is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita's Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire.Some details about this position:No Dialysis experience is required.Training may take place in a facility or a training clinic other than your assigned home clinicPotential to float to various clinics during and after your trainingYou must have a flexible schedule and be able to work mornings, evenings, weekends, and holidaysWhat you can expect:Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.Our PCTs care for multiple patients.Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.What we'll provide:DaVita Rewards package connects teammates to what matters most including:Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and morePaid trainingRequirements:Desire to enter the health care field to care for other people in needHigh school diploma or equivalentMust be comfortable working around blood and needlesMust be comfortable mixing acid or bicarbPhysical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.Willingness to train and work across multiple clinics within the territory as needed.Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.Ready to make a difference in the lives of patients? Take the first step and apply now.#LI-AA4At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.Salary/ Wage Range$20.50 - $2.00 / hourIf a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position.Washington Exempt: 77,968.80/yearWashington Non-exempt:•Bellingham: $1 .66/hour•Burien: $2 .16/hour•Unincorporated King County: $2 .29/hour•Renton: $2 .90/hour•Seattle: $2 .76/hour•Tukwila: $2 .10/hour•Remainder of Washington state: $1 .66/hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRatesCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

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Patient Care Technician

19117 Philadelphia, Pennsylvania Thomas Jefferson University Hospital

Posted 1 day ago

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Job DetailsPatient Care Tech 1 Einstein Full TimeJob DescriptionJoin the mission of Improving Lives as a Patient Care Tech at Jefferson Health. With more than 42,000 employees, we're the second largest employer in Philadelphia and the largest health system in the Philadelphia region. And our work to improve lives is never done. Patient Care Tech are responsible for the following: Performs assigned nursing procedures for the comfort and well-being of the patient.Maintains appropriate documentation on all assigned patients, including flow sheets.Assists physicians with examinations and tests as needed.Reporting to the Nurse Manager, Patient Care Tech will provide direct bedside care to patients. Other tasks include respiratory services, rehabilitation services, and phlebotomy. Qualifications for this position include: High School DiplomaCPR-BLS through the American Heart AssociationOne (1) year experience in an acute care inpatient environment preferredPatient Care Tech/Nursing Assistant certification preferredBenefits include, but are not limited to: Comprehensive Medical, Dental, & Vision PlansRetirement PlansTuition ReimbursementHealth Coaching, Commuter Discounts, Day Care Services, etc.Work ShiftWorkday Day (United States of America)Worker Sub TypeRegularPrimary Location Address5501 Old York Road, Philadelphia, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. BenefitsAt Jefferson, we offer a comprehensive total rewards package designed to support the health and well-being of our colleagues and their families. It includes a wide range of benefits including competitive pay, health and retirement benefits, life and disability insurance, paid time off, educational benefits, financial and mental health resources and much more. Our diverse benefits offerings ensure you have the coverage and access to services you need to thrive both personally and professionally.

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Patient Care Technician

08302 Hopewell, New Jersey DaVita

Posted 1 day ago

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Job Description

Posting Date05/30/2025333 Irving Ave, Bridgeton, New Jersey, 08302-2123, United States of AmericaDaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?If you haven't considered Nephrology before, read on as we think that you should.Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals - including nurses, dietitian, social workers, and other experienced PCTs - to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.DaVita - which is Italian for "giving life" - is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita's Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire.Some details about this position:No Dialysis experience is required.Training may take place in a facility or a training clinic other than your assigned home clinicPotential to float to various clinics during and after your trainingYou must have a flexible schedule and be able to work mornings, evenings, weekends, and holidaysWhat you can expect:Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.Our PCTs care for multiple patients.Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.What we'll provide:DaVita Rewards package connects teammates to what matters most including:Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash outSupport for you and your family: family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave, pet insurance, and morePaid trainingRequirements:Desire to enter the health care field to care for other people in needHigh school diploma or equivalentMust be comfortable working around blood and needlesMust be comfortable mixing acid or bicarbPhysical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.Willingness to train and work across multiple clinics within the territory as needed.Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.Ready to make a difference in the lives of patients? Take the first step and apply now.#LI-AS2 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.This position will be open for a minimum of three days.Salary/ Wage Range$20.00 - $30.50 / hourFor location-specific minimum wage details, see the following link: DaVita.jobs/WageRatesCompensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

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Patient Care Technician

19050 Yeadon, Pennsylvania DaVita

Posted 2 days ago

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Job Description

Patient Care Technician

DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. This is a Nocturnal position with evening hours.

Schedule: Sunday, Tuesday, Thursday

4pm-12:30am

Requirements:

  • Desire to enter the health care field to care for other people in need
  • High school diploma or equivalent
  • Must be comfortable working around blood and needles
  • Must be comfortable mixing acid or bicarb
  • Physical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.
  • Willingness to train and work across multiple clinics within the territory as needed.
  • Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.

You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?

If you haven't considered Nephrology before, read on as we think that you should.

Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals including nurses, dietitian, social workers, and other experienced PCTs to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.

DaVita which is Italian for "giving life" is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.

Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita's Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire.

Some details about this position:

  • No Dialysis experience is required.
  • Training may take place in a facility or a training clinic other than your assigned home clinic
  • Potential to float to various clinics during and after your training
  • You must have a flexible schedule and be able to work mornings, evenings, weekends, and holidays

What you can expect:

  • Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.
  • Our PCTs care for multiple patients.
  • Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.
  • Building long-term relationships with your patients who are suffering from end-stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.
  • Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.

What we'll provide:

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave, pet insurance, and more
  • Paid training

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.

Ready to make a difference in the lives of patients? Take the first step and apply now.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits.

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

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Patient Care Technician

19038 Glenside, Pennsylvania DaVita

Posted 2 days ago

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Job Description

Patient Care Technician

DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center. You can make an exceptional difference in the lives of our patients and their families dealing with end-stage renal failure or chronic kidney disease. Do you desire to deliver care in an empathetic, compassionate way - the way you'd want your own care to be?

Joining DaVita as Patient Care Technician (PCT) is an exciting opportunity to jump start your career in the health care industry! With paid, extensive training, you will gain the skills needed to care for our patients and build a network of other health care professionals across the geography where you live. Once you have successfully completed training, you will join a holistic team of care professionals including nurses, dietitian, social workers, and other experienced PCTs to care for our patients. It's not a job, it's giving life and a career based on passion and purpose.

DaVita which is Italian for "giving life" is working to provide quality service to patients, partners, and teammates. Our mission is to be the Provider, Partner, and Employer of Choice.

Our PCTs also find DaVita professionally fulfilling. To help advance your career, we offer clear paths to higher levels of responsibility and compensation through our Clinical Ladders program. Through DaVita's Bridge to your Dreams program, teammates who have been in their role for six consecutive months and in good standing, are eligible to receive tuition assistance up front to pursue their dream of becoming a DaVita RN and getting their Associates Degree in Nursing. We also have dedicated training to become a Facility Administrator, and training to become a Regional Operations Director. Your success is driven by your performance and desire.

Some details about this position:

  • No Dialysis experience is required.
  • Training may take place in a facility or a training clinic other than your assigned home clinic
  • Potential to float to various clinics during and after your training
  • You must have a flexible schedule and be able to work mornings, evenings, weekends, and holidays

What you can expect:

  • Direct Patient Care. Spend the majority of your day in direct one-on-one patient care to provide safe, comfortable and hygienic dialysis treatment.
  • Our PCTs care for multiple patients.
  • Technician Duties. To monitor patients before, during and after dialysis treatment including measuring and recording stats, patient observations, and hemodialysis machine setup. Please note you will have exposure to blood and needles.
  • Building long-term relationships with your patients who are suffering from end stage renal disease and are receiving treatment on average 3 times/week. You will also be responsible for educating patients on Kidney Dialysis related topics.
  • Team. Cross functional team of clinicians including technicians, nurses, dietitians, social workers and leadership. PCTs work under the supervision of a RN.

What we'll provide:

  • Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
  • Support for you and your family: family resources, EAP counseling sessions, access Headspace, backup child and elder care, maternity/paternity leave, pet insurance, and more
  • Paid training

Requirements:

  • Desire to enter the health care field to care for other people in need
  • High school diploma or equivalent
  • Must be comfortable working around blood and needles
  • Must be comfortable mixing acid or bicarb
  • Physical and mental ability to work long hours (some shifts are 12+ hours) on your feet so wear comfortable shoes! Our work ends when it's safe for our patients.
  • Willingness to train and work across multiple clinics within the territory as needed.
  • Health care experience a plus including: BONENT Certified, Certified Hemodialysis Technician (CHT), Certified Nursing Assistant (CNA), Certified Medical Assistant (CMA), or Phlebotomy certification.

DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our teammates to commit to improving patient health through clinical goal setting and quality improvement initiatives.

Ready to make a difference in the lives of patients? Take the first step and apply now.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.

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Patient Care Advocate

19426 Collegeville, Pennsylvania Centene Corporation

Posted today

Job Viewed

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Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

THIS POSITION IS REMOTE IN THE STATE OF PENNSYLVANIA WITH 25% TRAVEL TO VISIT PROVIDER OFFICES. MILEAGE IS REIMBURSED AT THE CURRENT IRS GUIDELINE RATE ROUND TRIP.

PREFER A NURSE WHO RESIDES IN THE ALLENTOWN, SCRANTON, WILKES-BARRE, PA AREA.

THE WORK SCHEDULE IS MONDAY - FRIDAY 8:30AM - 5 OR 5:30 PM; TRAINING HOURS MAYBE SLIGHTLY DIFFERENT.

Position Purpose: Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.

  • Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
  • Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
  • Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
  • Assesses provider performance data to identify and strategizes opportunities for provider improvement.
  • Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
  • Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
  • Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
  • Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
  • Arranges transportation and follow-up appointments for member as needed.
  • Documents all actions taken regarding contact related to member.
  • Interacts with other departments including customer service to resolve member issues.
  • Refers to case or disease management as appropriate.
  • Completes special assignments and projects instrumental to the function of the department.
  • Performs other duties as assigned
  • Complies with all policies and standards
Education/Experience:
Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.

License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred.Pay Range: $26.50 - $47.59 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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Patient Care Advocate

19076 Prospect Park, Pennsylvania Centene Corporation

Posted 2 days ago

Job Viewed

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Job Description

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

THIS POSITION IS REMOTE IN THE STATE OF PENNSYLVANIA WITH 25% TRAVEL TO VISIT PROVIDER OFFICES. MILEAGE IS REIMBURSED AT THE CURRENT IRS GUIDELINE RATE ROUND TRIP.

PREFER A NURSE WHO RESIDES IN THE ALLENTOWN, SCRANTON, WILKES-BARRE, PA AREA.

THE WORK SCHEDULE IS MONDAY - FRIDAY 8:30AM - 5 OR 5:30 PM; TRAINING HOURS MAYBE SLIGHTLY DIFFERENT.

Position Purpose: Works with members and providers to close care gaps, ensure barriers to care are removed, and improve the overall member and provider experience through outreach and face-to-face interaction with members and providers at large IPA and/or group practices. Serves to collaborate with providers in the field, to improve HEDIS measures and provides education for HEDIS measures and coding. Supports the implementation of quality improvement interventions and audits in relation to plan providers. Assists in resolving deficiencies impacting plan compliance to meeting State and Federal standards for HEDIS. Conducts telephonic outreach, while embedded in the providers' offices, to members who are identified as needing preventive services in support of quality initiatives and regulatory/contractual requirements. Provides education to members regarding the care gaps they have when in the providers office for medical appointments. Schedules doctor appointments on behalf of the practitioner and assists member with wraparound services such as arranging transportation, connecting them with community-based resources and other affinity programs as available. Maintains confidentiality of business and protected health information.

  • Acts as a liaison and member advocate between the member/family, physician and facilities/agencies.
  • Acts as the face of WellCare in the provider community with the provider and office staff where their services are embedded.
  • Advises and educates Provider practices in appropriate HEDIS measures, and HEDIS ICD-10 /CPT coding in accordance with NCQA requirements.
  • Assesses provider performance data to identify and strategizes opportunities for provider improvement.
  • Collaborates with Provider Relations to improve provider performance in areas of Quality, Risk Adjustment, Operations (claims and encounters).
  • Schedules doctor appointments for members with care gaps to access needed preventive care services and close gaps in care in the provider’s office.
  • Conducts face-to-face education with the member and their family, in the provider’s office, about care gaps identified, and barriers to care.
  • Conducts telephonic outreach and health coaching to members to support quality improvement, regulatory and contractual requirements.
  • Arranges transportation and follow-up appointments for member as needed.
  • Documents all actions taken regarding contact related to member.
  • Interacts with other departments including customer service to resolve member issues.
  • Refers to case or disease management as appropriate.
  • Completes special assignments and projects instrumental to the function of the department.
  • Performs other duties as assigned
  • Complies with all policies and standards
Education/Experience:
Required: a Bachelor's Degree in Healthcare, Public Health, Nursing, Psychology, Social Work, Health Administration, or related health field or equivalent work experience required (a total of 4 years of experience required for the position); work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment. 2+ years of experience work experience should be in direct patient care, social work, quality improvement or health coaching preferably in a managed care environment.

License/Certification: One of the following is preferred. Licensed Practical Nurse (LPN); Licensed Master Social Work (LMSW); Certified Social Worker (C-SW); Licensed Social Worker (LSW); Licensed Registered Nurse (RN) preferred.Pay Range: $26.50 - $47.59 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.


Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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