295 Patient Experience jobs in Hidden Hills
Customer Service Analyst
91222 Glendale, California
Yoga Nanda
Posted 1 day ago
Job Viewed
Job Description
Answer Membership Services calls and emails from members and contacts throughout the world. Determine timely appropriate handling of monetary and non-monetary requests, providing essential information to other areas for reply.
Requirements- General office/clerical experience preferred.
- One to three years college, business/vocational school or a minimum of three years office experience.
- Computer proficiency required.
- Excellent organizational skills, attention to detail and accuracy.
- Good English and good writing skills required.
- Excellent telephone skills and ability to extend courtesy and respect to callers.
- Strong interpersonal and verbal communication skills.
- The ability to problem solve effectively and demonstrate good judgment.
- Knowledge of and experience with SRF teachings and principles.
- The ability to exercise independent judgment and take necessary action.
- The ability to honor and maintain a strict level of confidentiality.
- Research member status and history, analyze their correspondence and determine how to handle it.
- Compose emails, notes, letters, or assign appropriate donation and/or prayer acknowledgments.
- Initiate phone calls. If necessary, forward to the appropriate area in Correspondence or to another area with instructions.
- Follow special procedures for specialized counseling communications.
- Fill requests, handle complaints, research problems and determine solutions.
- Handle incomplete remittances, determine allocation, and instruct Entry as necessary.
- Consult and communicate with other departments regarding routing questions, decisions and handling of specific cases.
- Following guidelines, read Lessons applications and make decisions: approve or send to Correspondence Department, Office of the President or to other areas.
- According to organizational procedures and policies, answer questions from callers on a wide variety of matters including introductory information, new Lessons applications, Kriya Yoga applications, subscriptions, tours, bangles, Convocation, etc.
- Keep current on routing procedures, program changes, and SRF policies as well as political trends or situations that affect our membership.
- Keep current on the SRF website and all user e-forms (member portal, Convocation registration pages, Lessons application pages, Lessons renewal pages, donation pages, etc.).
- Keep current on SRF e-newsletters, on new items such as the SRF Catalog, SRF free literature, process changes, product availability, etc.
- Follow special procedures regarding credit card reversals, returns for damaged goods, refunds, exchanges, etc.
- Follow through and suggest solutions, alternatives to questions and/or problems.
- Research problems on monetary transactions and user website complaints as needed.
- Make phone calls to members and contacts regarding business matters.
- Serve as Prayer Council Phone Representative, recording prayer requests, giving explanations about the World Wide Prayer Council, sending literature, etc.
- Refer callers to spiritual counselors, Center Department, and other departments as needed.
- Other position-related tasks as assigned.
This is a 40 hour per week position, Monday through Friday.
Pay range: $18.58 - $19.56 per hour.
Local candidates only. No reimbursement for relocation cost offered for this position.
We offer a competitive benefits package that features a variety of insurance coverage choices including group medical, dental, life insurance, a retirement plan and much more. We also provide paid sick, vacation and holiday time.
#J-18808-Ljbffr
View Now
0
Customer Service/Sales
91412 Panorama City, California
Home Depot
Posted 4 days ago
Job Viewed
Job Description
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $23.00
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $23.00
View Now
1
Customer Service/Sales
91222 Glendale, California
Home Depot
Posted 4 days ago
Job Viewed
Job Description
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $23.00
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $23.00
View Now
Be The First To Know
About the latest Patient experience Jobs in Hidden Hills !
2