198 Patient Experience jobs in Schwenksville

Associate Director, Patient Experience and Access Marketing page is loaded Associate Director, Patient Experience and Access Marketing Apply locations PA - Conshohocken - Office time type Full time posted on Posted 2 Days Ago job requisition id JR_000282 Madrigal is a biopharmaceutical company pursuing novel therapeutics for non-alcoholic steatohepatitis (NASH), also known as metabolic dysfunction associated steatohepatitis (MASH). Our first therapy, Rezdiffra (resmetirom), was granted accelerated approval by the U.S. Food and Drug Administration (FDA) for the treatment of adults with NASH with moderate to advanced liver fibrosis (consistent with stages F2 to F3 fibrosis) and is being studied in a Phase 3 trial for the treatment of NASH with compensated cirrhosis. Associate Director, Patient Experience and Access Marketing Reports to: Director, Patient Access Marketing Department: Commercial Location: Conshohocken, PA (preferred) or Waltham, MA - required 3 days in office when not traveling Position Summary The Associate Director, Patient Experience and Access Marketing, plays a pivotal role in supporting the strategic development, tactical planning, and execution of Patient Access marketing initiatives to drive awareness and engagement with Madrigal Patient Support (MPS) programs. Reporting to the Director, Patient Access Marketing, the Associate Director collaborates cross-functionally to ensure alignment of Patient Access efforts with broader commercial objectives, contributing to the successful implementation of pull-through materials, field resources, and communication strategies. Key Responsibilities Support Strategy Execution: Assist in the execution of MPS marketing strategy and ensure alignment with commercial and brand objectives. Tactical Development: Lead the creation and implementation of tactical assets including digital, print, and email materials to support patient access and engagement. Cross-Functional Collaboration: Work closely with the Madrigal Patient Support, Access and Reimbursement team, Brand Marketing, Training, Legal, Compliance, Market Access, and Sales to develop compliant and effective messaging for both HCP and patient audiences. Pull-Through Support: Partner with commercial teams to identify access challenges and develop materials to educate stakeholders on available MPS resources. Material Review Process: Manage development and submission of promotional and educational materials through the promotional review committee (PRC) process. Communication & Education: Assist in communicating patient access initiatives and updates across the organization to drive internal understanding and adoption. Agency & Vendor Coordination: Support vendor and agency relationships to ensure timely and high-quality delivery of marketing assets. Market Research & Insights: Assist in the execution of market research activities to uncover insights that inform marketing strategies and campaign effectiveness. Operational Excellence: Contribute to planning and logistics for internal and external meetings, conferences, and training sessions related to MPS. Team Engagement: Actively participate in creating a high-performance team culture grounded in accountability, collaboration, and continuous improvement. Qualifications and Skills Bachelor's degree required (BA or BS); concentration in Marketing, Business, Life Sciences, or a related field. 8-10 years of pharmaceutical industry or related experience, preferably with a specialty product required. 5+ years in pharmaceutical marketing (in-house or agency) required Familiarity with patient support programs Strong project management skills; able to manage multiple priorities and deadlines Excellent interpersonal and communication skills; able to work collaboratively across matrixed teams. Solid understanding of compliance and regulatory standards in pharma marketing Experience with the promotional review process and navigating regulatory pathways Willingness to travel up to 30%. Compensation: Base salary is determined by several factors that include, but are not limited to, a successful candidate's qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance. Compensation: Base salary is determined by several factors that include, but are not limited to, a successful candidate's qualifications, skills, education, experience, business needs, and market demands. The role may also be eligible for bonus, equity, and comprehensive benefits, which include flexible paid time off (PTO), medical, dental, vision, and life and disability insurance. Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law. Unsolicited resumes from agencies should not be forwarded to Madrigal. Madrigal will not be responsible for any fees arising from the use of resumes through this source. Madrigal will only pay a fee to agencies if a formal agreement between Madrigal and the agency has been established. Please be aware that we are currently receiving numerous reports of individuals misrepresenting themselves as Madrigal Pharmaceuticals' Hiring Managers, seeking to engage with job candidates through fraudulent online advertisements or job posting sites. These unauthorized individuals are using Madrigal's name and logo in an attempt to solicit up-front fees and obtain personal information from interested job candidates. Please know that Madrigal does not conduct interviews via text or in chat rooms; conduct interviews via Skype, RingCentral or solely via telephone; charge candidates an advance fee of any kind (e.g., fees for purchasing equipment); nor does it offer positions of employment without undergoing a thorough recruiting process. Interviews with Madrigal are conducted via the Zoom platform. Please also note that any correspondence with regard to employment would come from an authorized email address or from an email address from one of our trusted search firm partners. We are aware that incorrect/fraudulent email addresses, with Madrigal misspelled, have been utilized in these most recent fraud attempts. If you receive unsolicited employment offers from people claiming to work for Madrigal we recommend that you: do not respond to their questions; do not open any attachments; and do not click on any hyperlinks. Join our growing team focused on transforming the treatment of people with liver diseases. Madrigal is an Equal Opportunity Employer. All employment is decided on the basis of qualifications, merit, and business need. Applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex gender identity, sexual orientation, national origin, age, disability, protected veteran or disabled status, or other characteristic protected by applicable federal, state, or local law. #J-18808-Ljbffr